Management consultants help organisations to improve business performance by cutting costs, increasing productivity, creating value and maximising growth. They use their business skills to provide objective advice and expertise and help an organisation to develop any specialist skills that it may be lacking.

• Conducts daily audits of Guest Services Agents’ appearance, grooming and hygiene and takes daily briefing.
• Oversees associate posting, behavior and posture at the main lobby area as well as entrance (inside and outside premises), access corridors and lifts.
• Evaluates per shift checklist, and ensures all tasks are completed.
• Supervises and assists Guest Services Agents in planning, documentation, along with all of their tasks at the Customer Service desk.
• Conducts On-The-Job training for all Guest Services Agents.
• Conducts periodic high balance check in coordination with accounting department.
• Double check next day’s arrivals list daily, ensuring the accuracy of all bookings, room assignments and any related resident requests.
• Reviews traces for all reservations and resolves accordingly.
• Maintains accuracy of data on the Property Management System.
• Meets upon arrival or bid farewell VIP residents in the absence of senior management.
• Escorts guests to the apartment upon arrival when necessary.
• Conducts periodic checks of all luggage/parcel storage areas.
• Addresses and resolves resident complaints or concerns.
• Coordinates with Security Department in conducting investigations as needed.
• Coordinates with Drivers to ensure smooth operations and exceptional service to all residents.
• Conducts daily checking of all traces to ensure resolution of requests and assist in any difficulty encountered.
• Reports to Management any emergencies or incidents reported by residents.
• Conducts Night Audit Tasks based on established procedures and guidelines.
• Prepare daily reports for Management and ensure accuracy.
• Familiarizes herself/himself with billing and credit policies to effectively handle and process billing requirements.
• Conduct random checks on team members from other departments

The managing 's responsibilities include developing and implementing strategic plans and

company policies, maintaining an open dialogue with stakeholders, and driving organizational

success.

-To be successful as a manager you should be able to manage and advance a business's strategic

objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's

strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders,

1. Role Description

This position reports to the Director
The Company committed to an employee-orientated with a emphasis on Hands-On Approach.

2. Specific Responsibilities:

(1) Establishing long term relationships with new and existing corporate Clients

(2) Build Pipeline in prospecting New Clients in Singapore and South East Asia region

(3) Brainstorm and Execute marketing and promotions for corporate clients

(4) Presenting products and service to corporate clients via video conferencing, email, social platform

(5) Establish good rapport and understanding with existing suppliers

(6) Search and identify new curriculumn providers in the market to join an education platform in the future

(7) Research and Identify the latest products trends and potential new market to help the company’s future grow.

3. Competencies:

(1) Active participation in setting processes and goals for achieving a more efficent work flow relating to technology and education methodology. Have AI knowledge and develop the curriculum for children

(2) Able to engage and communicate different countries of clients ( Singapore, South-east asia region)

(3) Gain experience with the knowledge of different corporate clients' Products requirements with a focus on Education-Provider-Related Sales

(4) Acquire the skill to research and identify current trend of products that clients might be keen on children songs

4. Duration of Work Offered

• 24 months

5. Approved working and allawances

• Career Individuals - $12,000.00 to $15,000.00

6. Education Qualifications Required for the Role

• This position is open for the person has pre-school qaualification backgroud and the AI operation experience in educational products
• Graduates interested in this position should possess Degree or Diploma Qualification.
• Working expeience at least in education filed with AI technology for 5 years
• Can compose children songs

A company confidential , high end new and exciting adventures awaits you!

High rise, high end and most importantly working with a team of proffessionals that has been in the industry for a long time.

A General Manager with skills working in a fine dining environment, this Restaurant is part of a larger organization that is inter-linked with each other.

Please write in your resume if you think you have the flare and positive energy to bring forth the outlet to a whole new level.

Managing and overseeing the daily operations of the accounting department. Monitoring and analyzing accounting data and produce financial reports or statements. Establishing and enforcing proper accounting methods, policies and principles.

Here are a few responsibilities that you can expect to have as an account manager in any industry or organization:

Customer contact: The account manager is the main point of contact for any new and existing customers. They field calls and address concerns directly with the customer. An account manager has the most one-on-one contact with customers.

Create long-lasting relationships: Because the account manager has so much contact with the customer, it is their job to ensure the relationships are maintained and that the customer is reasonably satisfied.

Meet sales and/or business goals: A big part of an account manager’s job is to meet their business goals. The goals of an account manager are often a reflection of the company's strategy and overall direction of growth.

Reporting: As an account manager, you will be responsible for reporting on your accounts and the results you're providing them.

Develop new business: Account managers are often tasked with outbound calls or taking lead calls from prospective customers to bring in new business and revenues.

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

1.Client Relationship Management.

2.Strategic Planning.

3.Feedback Collection.

4.Reporting Analysis.

5.Manage and coach the internal team

6.Experience with project management or account management

7.Proven ability to consistently and positively contribute in a fast-paced environment

8.Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)

9.Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind

10.Creative thinking and problem-solving aptitude

11.Strong writing, phone and presentation skills

Responsibilities:

• To lead and direct the Human Resources (HR) department.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• At least 5 years Food&Beverage HR management experience
• Bachelor’s Degree in Human Resource Management / Business
• Well-versed with the local Employment Act and other related employment guidelines/regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

Job Responsibilities

• Responsible for the design, planning and implementation of Ant Security Technology's commercial products, coordinate internal and external resources, drive project progress and implementation.
• Analyze market demand and competition, find customer pain points, design business models, determine product pricing, improve product user experience, and be responsible for product market competitiveness.
• Product interaction, visual design, product function optimization and iteration, and partner communication and management and other specific work
• Cooperate with business and technical teams to conduct reasonable business abstraction and product design, and promote the universal construction of products.
• Priority will be given to those with management team experience and methodology.

Job Requirement

• Understand the enterprise security industry and have your own thoughts on the development of the security industry.
• 5 years or more of experience as an Internet product manager, or experience in financial/payment risk control/AI products, experience in commercial products is preferred.
• Have strong cross-departmental capabilities and team coordination capabilities, be good at teamwork, promote unified goals within and outside the team, and promote product implementation.
• Professional project management and time management capabilities, able to handle multiple transactions concurrently, ensure efficient product implementation, and get the expected results.
• Fluent English communication and writing skills are required.

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

We are looking to hire a Sales manager to sell anlytics solutions.

Responsibilities

• Responsible for meeting revenue targets leveraging own contacts, lead generation activities and alliance partners
• Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Act as point of contact for resolution and escalation of all key items with the client and internally.
• Target the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value.
• Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity.
• Create a direct relationship with the owner or decision-makers of enterprise companies in Singapore.
• Interact with senior management levels at a client which involves negotiating or influencing on significant matters.

Desired Candidature

• Has prior experience in leading and closing multi-year deals.
• Having some prior experience in selling cloud services-based data warehousing or analytics/ data science solutions.
• Ability to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem.
• Ability to provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Ability to originate new opportunities.

The role of a Project Executive is to generate project plans and budgets, and be expected to deliver upon these structured development will provide strategic guidance to teams and project manage in ways that promote the company’s culture. He/She will also oversee the progress of operations.

The ideal candidate will be an excellent leader and will have experience in managing staff of different disciplines to produce results in a timely manner. They will also be able to develop efficient strategies and tactics.

The goal is to ensure that all programs deliver the desirable outcome to our organization.

• Work closely with the Chief Operating Officer to ensure successful delivery of project outputs to schedule and within budgets.
• Develop detailed work breakdown structures and project plans to ensure delivery of agreed outcomes, working closely with clients and the executive team.
• Set budgets for programmes and agree costs with PM Lead and COO
• Identify mulate, organize and monitor inter-connected project
• Decide on suitable strategies and objectives
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities
• Apply change, risk and resource management
• Assume responsibility for the program’s people and vendors
• Resolve projects’ higher scope issues
• Prepare reports for program directors

• Involve in project planning including project quality and implementation plans, establishing timelines and allocating resources.
• Develops project schedules inclusive coordinate with subcontractors and suppliers to ensure that tasks are completed on time to meet project deadlines.
• Managing labor, equipment, and materials effectively to ensure efficient project execution.
• Identifying the potential risks to the project and developing strategies to mitigate them.
• Creating and managing project budgets, tracking expenses, and ensuring that the project executed within budget constraints.
• Able to handle issues related to safety, environmental concerns, and local regulatory compliance.
• Ensuring that construction work meets quality standards and specifications outlined in the project plans and local regulatory requirements.
• Manage and communicate with project stakeholders, including clients, architects, engineers, subcontractors, technician and workers.
• Stay update with the latest trends, tools and methodologies in project management.

Qualification

• At least 5 years experiences in related role.
• Holds a degree or diploma in a Civil Construction or relevant to Project management
• Experience with project management software such as Microsoft project
• Good technical knowledge regarding light weight structure, building envelopes and roofing.

Skills

• Ability to lead project teams of various sizes and see them through to completion.
• Strong understanding of formal project management methodologies.
• Self-driven and effective time management.
• Good verbal and written communication skills.

Job Description

• Monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations.(both internal & sites depots)
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Any ad-hoc duties as assigned.

Job Requirements

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity.
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

Company profile

Magewell Electronics Pte. Ltd. was founded in 2024 and is located in Nordic European Centre 3 International Business Park , the company design and develop innovative video interface, streaming and conversion products. Magewell solutions power applications including live streaming, event production, video conferencing, multi-site video distribution, remote learning, medical imaging, and more.

To ensure we meet our customers’ expectations and needs, we’re continually innovating to develop unique, professional products that keep our users at the forefront of the technology curve.

Roles & Responsibilities

Job Description:

The General Manager is responsible for overseeing the growth and development of the company's business operations. This role involves leading the business development team, identifying new business opportunities, building relationships with key stakeholders, and ensuring the company's market expansion. The GM will contribute to strategic planning, manage key partnerships, and drive revenue growth through new markets, products, or services.

Key Responsibilities:

1. Strategic Planning & Market Research:Develop and implement strategies to drive business growth, including market expansion, product diversification, and new service offerings.
Conduct market research and competitive analysis to identify opportunities for expansion.
Analyze trends, customer needs, and competitor strategies to shape business development initiatives.

2. Business Development & Sales:Identify and pursue new business opportunities by developing relationships with potential clients, partners, and stakeholders.
Negotiate and close high-value deals, ensuring the company’s revenue growth.
Build and maintain relationships with key clients, stakeholders, and partners to increase customer retention and loyalty.

3. Team Leadership & Collaboration:Lead, mentor, and develop a team of business development professionals to achieve departmental and organizational goals.
Collaborate with other departments, including marketing, finance, and operations, to ensure business development activities align with company objectives.
Coordinate with senior leadership to define short-term and long-term business goals.

4. Revenue Growth & Profitability:Work to meet or exceed sales and revenue targets, focusing on increasing profitability.
Develop and monitor financial budgets, forecasts, and growth metrics, ensuring efficient allocation of resources.
Identify cost-effective methods to achieve business objectives while maximizing profit margins.

5. Client Relationship Management:Serve as the primary point of contact for high-profile clients and partners, ensuring exceptional service and satisfaction.
Address client inquiries, resolve issues, and provide tailored solutions to meet specific client needs.

6. Contract Negotiation & Management:Negotiate contracts, terms, and agreements with clients and partners.
Ensure all contracts are compliant with company policies and legal regulations.
Oversee the execution of agreements, ensuring timely delivery and fulfillment of obligations.

7. Reporting & Analysis:Regularly report to executive leadership on business development progress, performance, and key metrics.
Analyze business development activities, track KPIs, and adjust strategies to optimize performance.

8. Risk Management & Compliance:Identify potential risks related to business development activities and work to mitigate them.
Ensure all business development activities comply with relevant regulations and industry standards.

Skills, Experience, Education, & Training:

· 20+ years of well-rounded marketing, commercial management experience in positions of increasing responsibility, with a focus on developing new markets, launching disruptive technologies / products requiring a paradigm shift, and expanding penetration in existing markets.

· Ideally, experienced in Innovative Video R&D and IP Workflow Solutions

· Proven to be an inspirational leader that can hire, train and develop regional marketing teams that integrate successfully with country general managers and their sales and marketing teams

· Thorough knowledge of marketing principles, demand generation, brand, product and service management, and business development; along with a demonstrated track record of success and leadership performance

· Leads Change: possesses the capability to clearly and consistently communicate the reason and benefit of a course of action. This leader can identify where real change is necessary for the business to perform at a high level and communicates the course of action clearly. He / She can balance conflicting demands by being compassionately tough and negotiating the most positive outcome based on company principles.

· Grit: demonstrated ability to stay focused and can blend sound judgment with speed. This leader will face up to hard issues quickly and directly and is unwavering in principles while in pursuit of goals.

· Strategic Thinking: foresight to look ahead, spots trends, anticipate the likely outcomes of possible courses of action. He / She accurately mines information to translate strategy most efficiently into action. This leader understands market trends that strengthen company position in the market and can speak intelligently about customer segments and their characteristics.

· Delivers Results: makes sound decisions on the urgency and importance of activities and will prioritize activities based on value. He / She is focused and with a bias towards action and can make progress with minimal planning. This leader can be counted on to uphold commitments, and steadfastly pushes self. This leader understands the drivers of his/her people and engages them in problem-solving and action.

· Global Business Acumen: possesses an up to date understanding of the broader world, economic, and industry issues affecting the organization and his / her own field of expertise. He / She demonstrates curiosity through inquiry and checks personal assumptions before making decisions affecting internal or external stakeholders, including customers.

· Fosters Creativity & Innovation: expresses appreciation for novel ideas and can facilitate effective brainstorming. This leader will often introduce concepts or framing that fuels dialogue and generates ideas. He / She is open to piloting new ideas and yet will employ good judgment for which creative ideas will work the company culture. This leader allows team members to experiment and will support outcomes, even those considered failures, as opportunities to learn and refine future decisions.

· Pro AV, VoIP industry experience is required

· Bachelor's degree required, Master's preferred

· Candidates must either be based in Singapore or open to relocation.

Our client, one of the Fastest Growing Non-Bank Financial Institute in Singapore is looking for relationship manager to join their team of Relationship Manager.

Working Hours: Monday to Friday (8.30am - 5.30pm)

Work Location: On-Site (Nearest to Novena MRT)

Work Type: Permanent

Responsibilities

- Acquiring new corporate clients for secured lending (property)

- Manage and service existing accounts

- Promote company's range of financial products and offer guidance on loans

- Generate & achieve KPI targets assigned

- Build a strong network of business contracts to generate referrals

- Prepare credit proposals involving financial analysis

Requirements

• Diploma or Degree in Business Management, Finance, Sales, or related fields.
• Minimum 1-2 years of working experience in sales and sales support roles.
• Highly self-motivated, proactive, and result-oriented.
• Strong interpersonal and communication skills.
• Able to work independently while also contributing effectively to a team.
• Strong understanding of customer needs and market trends.
• Relevant work experience in unsecured lending, property/term loans, and mortgage loans (preferred).

RMA Consultants EA License No: 93C4403

Foo Erin Reg No: R2196422

6 Days Work Week

Off days are not fixed

Company van is provided

Incentive of $2000 if target hit! + AWS + VB + ALLOWANCES

Operations

• Led a team of Senior Managers and Foodcourt Managers to achieve sales targets and overall outlet performance.
• Guided Senior Managers, Foodcourt Managers, and F&B Supervisors to ensure smooth daily operations of food courts and coffee shops.
• Provided leadership and set directions, ensuring the operation team adhered to company SOPs and operational workflows.
• Maintained good working relationships with landlords, relevant authorities/agencies, and stall tenants.
• Assisted inspectors from authorities such as NEA, SFA, and Civil Defense during inspections and follow-up actions.
• Liaised with landlords on building matters, joint promotions, and events.
• Marketed food stalls to tenants and ensured prompt rental collection from tenants.
• Managed lease renewal agreements, negotiated terms, and followed up with stall tenants.
• Sourced qualified tenants and food types to fill vacant stalls, ensuring all stalls were occupied.
• Proposed activities based on market needs.
• Took immediate and appropriate actions for debt recovery (e.g., stall rental) to minimize credit losses.
• Handled daily sales settlements.
• Collaborated with Business Development and Project teams to identify potential new business opportunities, sites, and oversee the build and renovation processes.
• Ensured the financial and operational performance of designated food courts and coffee shops.
• Worked with senior management and the financial team on outlet budgets.
• Established overall business plans and provided regular performance, sales, and financial budget reports to senior management.
• Provided solutions to improve the bottom line and outlet P&L.
• Maintained and improved established quality and service standards.
• Developed employees by providing ongoing feedback and establishing performance expectations.
• Conducted regular checks on hygiene, service standards, and product quality, providing feedback internally and to stall tenants.
• Ensured stall selling prices were in accordance with agreements.
• Assessed and evaluated stall tenant performance.
• Supervised and guided stall tenants and cleaning contractors to achieve high service quality and housekeeping excellence.
• Conducted weekly and monthly outlet meetings.
• Ensured M&E works were completed according to schedule.

Administration

• Reviewed staff performance and provided recommendations on staff confirmation, promotion, and training to enhance work performance.
• Handled disciplinary issues, grievances, disputes, and team tensions.
• Managed termination procedures according to company guidelines.
• Communicated company policies and procedures effectively to team members and stall tenants.
• Accountable for outlet float money, petty cash, and daily sales collection.
• Ensured stall tenants’ daily sales were accurately received and banked.
• Submitted timely outlet reports.
• Prepared and submitted monthly reports to Senior Management.
• Ensured proper cost control on all expenses according to budget.
• Took necessary actions against stall tenants and contractors for service, housekeeping, and agreement non-conformance.
• Performed any other assigned tasks.

Requirements

• With passion in working F&B industry and its operational processes.
• Minimum 5 years’ experience in Foodcourt operation
• Ability to foster positive working relationships
• Strong leadership quality with excellent analytical and decision-making skills
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

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We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Job Description

• Planning, developing, and directing multiple avenues of marketing strategies to drive sales.

• Leading and training teams of Marketing Associates.

• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints.

• Analysing customer feedback and campaign performance.

• Identifying potential new markets and creating a plan to enter those markets.

• Partnering with product development and buying teams to estimate product demand.

• Overseeing social media accounts and websites to engage existing customers and establish positive public relations.

• Implementing search engine optimization (SEO) in online media.

• Researching trends and new marketing opportunities, and brainstorming ideas.

• Coordinating and producing financial documents for advertising campaigns, such as budgets, estimates, and contracts.

• Communicating and negotiating with ad agencies, employees, marketing staff, editors, and writers.

• Any other Ad-hoc duties from time to time.

Requirements

• Knowledge of marketing-related business practices, including advertising, market research, technology, and budgeting.

• Proficient with marketing-related software programs.

• Effective communication skills and adaptable communication style for interacting with team members, upper management, and clients.

• Time management and organization skills for planning and executing both large and small marketing projects and initiatives.

• Leadership skills to motivate team members and manage conflicts.

• Analytical and problem-solving skills for coming up with ideas to increase demand for products and services.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

• Recruit and onboard high-quality personnel that can advance [Company X]’s goals
• Establish conduct and workflow standards across the organization
• Remove productivity roadblocks as they emerge
• Ensure processes and procedures comply with relevant policies and regulations
• Streamline business operations to keep costs within established budgets
• Drive smooth organizational operations throughout the workday

Responsibilities

• Direct personnel recruitment and training processes
• Plan and streamline all administrative procedures
• Assess team performance to identify opportunities for coaching and guidance
• Manage personnel scheduling and project deadlines
• Monitor office inventory and organizational costs
• Encourage effective communication across the organization

Skills and qualifications

• Highly analytical with excellent problem-solving skills
• Empathetic leadership style
• Capable of clearly communicating with others
• Superb organizational and time-management abilities
• An understanding of basic arithmetic
• Competent computer literacy

General Summary:

The Shift Manager is responsible for ensuring the smooth operations of the restaurant during their
shift, with a primary focus on customer satisfaction, inventory control, and staff management. The
Shift Manager is also responsible for maintaining equipment and facilities, ensuring compliance with
safety and sanitation standards, and managing expenses and revenues during their shift.
Principal Duties and Responsibilities:

Overall, the Shift Manager is expected to deliver 100% customer satisfaction through fast and
friendly service, quality products, and a clean environment.
On Manpower:

• Recruitment of Full-time and Part-time employees.
• Check uniform/dress code standards of all team members to ensure compliance with PH
standards.
• Ensure team members carry out responsibilities as assigned by coaching and follow-up.
• Provide overall leadership and recognize and motivate team members in the shift.
• Assist in hiring by ensuring that the restaurant is recruitment ready with updated formats.
On Machine:
• Ensure that equipment is calibrated and checked weekly to ensure maximum safety when
they are in operation.
• Ensure upkeep of delivery vehicles for restaurant-based deliveries.
• Assist in management of day-to-day operations by managing labor, supplies, and developing
FOH team.
• Ensure that facility and FOH equipment are maintained to company standards on a day-today basis.
On Materials:
• Ensure that products are available at all times during business hours.
• Ensure that inventory stocks are neatly placed for accessibility.
• Update Projection charts to ensure product availability and to reduce wastages.
On Method:
• Deliver CHAMPS for each transaction in the shift taking the team along.
• Follow the RGS checklist during the entire shift & hand over appropriately.
• Manage forecasting on each station & adjust based on business needs.

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly organized and detail-oriented Store Manager to join our fast growing team. The ideal candidate will be responsible for overseeing the day-to-day operations of the retail store, ensuring that it runs efficiently and effectively. This role involves managing staff, driving sales performance, maintaining store appearance, and providing exceptional customer service. The Store Manager is pivotal in achieving store goals, improving operational processes, and fostering a positive work environment.

You will also be responsible for:

• Store Operations:
  Manage and oversee daily store operations, including opening and closing procedures, cash handling, and inventory management.
  Ensure that the store is well-maintained, clean, and organized to provide a pleasant shopping experience.
  Implement and enforce store policies, procedures, and standards to ensure operational efficiency and compliance.
• Sales and Financial Management:
  Drive sales performance by setting and achieving sales targets, monitoring sales trends, and implementing sales strategies.
  Analyze sales reports and financial data to identify opportunities for growth and areas for improvement.
  Manage the store’s budget, including expenses and payroll, to ensure profitability and cost control.
• Team Leadership and Development:
  Recruit, train, and develop store staff, including setting clear performance expectations and providing ongoing coaching and feedback.
  Conduct performance evaluations and manage employee schedules to ensure adequate staffing and coverage.
  Foster a positive work environment that encourages teamwork, professional growth, and high levels of employee engagement.
• Customer Service:
  Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring a high level of satisfaction.
  Implement customer service strategies to enhance the overall shopping experience and build customer loyalty.
  Monitor and evaluate customer feedback to continuously improve service standards and address any issues.
• Inventory Management:
  Oversee inventory control processes, including stock replenishment, order management, and loss prevention.
  Conduct regular inventory audits and manage stock levels to ensure product availability and minimize discrepancies.
  Collaborate with suppliers and vendors to manage product orders, deliveries, and returns.
• Visual Merchandising:
  Ensure that visual merchandising and store displays are in line with brand guidelines and seasonal promotions.
  Implement merchandising strategies to enhance product presentation and drive sales.
  Maintain store layout and signage to attract customers and highlight key products.
• Compliance and Security:
  Ensure adherence to company policies, procedures, and legal regulations, including health and safety standards.
  Implement and enforce security procedures to protect store assets, including managing loss prevention initiatives.
  Address and resolve any compliance or security issues promptly and effectively.
• Reporting and Administration:
  Prepare and submit regular reports on store performance, sales, inventory, and staff activities to upper management.
  Manage store documentation, including employee records, financial reports, and inventory records.
  Participate in meetings and collaborate with other store managers and regional managers to share best practices and address business needs.

We would want to speak with you if you are / have –

• 3-5 years of retail management experience or equivalent, including experience in a supervisory or leadership role.
• Strong leadership and interpersonal skills with the ability to motivate and manage a team effectively.
• Excellent customer service skills with a focus on delivering a positive shopping experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and retail management software (e.g., POS systems).
• Strong organizational and problem-solving skills with the ability to manage multiple tasks and priorities.

It would be great if you have:

• Experience with budgeting, financial management, and sales analysis.
• Knowledge of visual merchandising techniques and store layout design.
• Familiarity with inventory management and loss prevention strategies.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

The primary responsibility of this position is to provide leadership for all Quality Assurance & Control matters.

This includes:

• Assuring consistent quality of production by developing processes and enforcing compliance to ISO 13485 quality system.
• Validating the production & inspection processes and maintaining validation status
• Managing the records for Quality Inspection, Quality Control, Calibration, QA Lab equipment, Training Resources, ERP Quality Module and Quality System Documentation.
• Managing a team of Engineers, QA Technicians & Quality Inspectors

The incumbent reports to the Site Leader, Singapore and Global Head of Quality (Medevio).

Roles & Responsibilties

Quality System Management

• Manage and maintain the site's quality management system (QMS) in compliance with ISO 13485 and ISO 9001 and applicable regulatory standards.
• Key stakeholder in ERP in Quality Module and DMS of site
• Ensure that the QMS effectively supports all manufacturing and operational processes, resulting in consistently high-quality product outputs.

Quality Operation & Lab Management:

• Oversee the day-to-day operations of the quality control and assurance, ensuring proper procedures and outcomes that consistently align with product specifications.
• Manage a team on quality inspection and establishing protocols fulfilling both internal, external customers.
• Develop and enforce rigorous lab testing protocols to maintain stringent quality and safety standards.

Capital Expenditure Planning and Equipment Management:

• Plan and manage capital expenditure for quality-related equipment in production to support ongoing and new operations.
• Site calibration SME and coordinator for both internal and external calibration.
• Ensure timely maintenance and calibration of quality equipment to maintain operational efficiency and compliance with industry standards.

NPI and quality engineering:

• Ensure compliance with new and pre-existing product requirements.
• Key stakeholder in new product development including qualification to production readiness.

Global Quality:

• Working with Global Head of Quality to drive Global Quality Plan
• Working with peers in Global Quality to drive strategic global initiatives, ensuring cohesive quality management across Medevio Sites

Regulatory Compliance and Auditing:

• Oversee readiness for all internal and external audits, including customer audits and third-party regulatory audits.
• Lead the preparation and submission of documentation required for regulatory compliance in all markets where products are distributed.
• Develop and implement strategies to manage and reduce compliance risks.

Supplier Management and Incoming Quality Control:

• Oversee supplier quality management, conducting audits and addressing issues to ensure supplier compliance with quality standards.
• Develop and maintain strong relationships with suppliers to ensure continuous supply chain improvement and adherence to quality specifications.

Quality Improvement Initiatives:

• Identify opportunities for process improvements and lead quality improvement projects to enhance manufacturing efficacy and product quality.
• Drive the transformation towards a paperless factory to enhance operational efficiency and data integrity.
• Implement Statistical Process Control (SPC) to monitor and control quality during manufacturing processes.
• Utilize digital tools and methodologies such as Six Sigma and lean manufacturing to improve productivity and product quality.

Team Leadership and Development:

• Manage and lead a team of skilled quality engineers and technicians, providing strategic direction, training, and development.
• Foster a culture that prioritizes quality and compliance through continuous training, learning and development programs, and succession planning.

Stakeholder Engagement and Reporting:

• Align with the global quality function on strategic global initiatives, ensuring cohesive quality management across the organization.
• Collaborate closely with manufacturing, R&D, and supply chain departments to ensure alignment on quality standards and to address quality issues promptly.
• Report on quality metrics and KPIs to senior management, providing insights and recommendations for ongoing quality enhancements.
• Communicate effectively with customers and regulatory bodies regarding product quality and compliance issues.

Complaint and CAPA Handling:

• Lead the investigation and resolution of non-conformance issues and product incidents, identifying root causes and implementing corrective actions.
• Manage the customer complaint process, ensuring all complaints are addressed promptly and effectively.
• Lead the development and completion of 8D reports, ensuring thorough documentation and effective resolution of issues.
• Oversee the implementation of corrective and preventive actions (CAPA) to eliminate the causes of potential non-conformities or issues, preventing their recurrence.

Environmental Health and Safety (EHS) and Sustainability:

• Support the development, implementation, and enforcement of an EHS policy, complying with all legal and corporate policies.
• Assist in fostering a culture of safety responsibility, providing ongoing training and resources to ensure a safe and healthy work environment.
• Support the establishment and execution of site ESG goals in alignment with Medevio's global sustainability roadmap, ensuring the site contributes effectively to broader corporate sustainability targets.

Qualifications

• Bachelor’s in Engineering or Science / Master’s in Engineering or Science
• Extensive experience within a manufacturing environment with a thorough understanding of ISO 13485 and ISO 9001.
• Six Sigma certification and/or ASQ certified Quality Engineer

• Coordinate and direct construction, operations, and maintenance activities
• Ensure projects meet quality standards and are completed on time and within budget
• Evaluate the performance of mechanical engineering staff.
• Oversee the work involved in installing these systems.
• Perform inspections of the installation.
• Analyze problems relating to these mechanical systems.