• Expertly manage a portfolio of accounts, developing relationships, managing stakeholders, and identifying advocates
• Coordinate a swift and smooth onboarding, implementation, and go-live experience for new customers in collaboration with New Business Sales and Solutions
• Identify/track adoption and growth opportunities within existing clients
• Organise monthly/quarterly reviews with customers to minimise friction and churn risk
• Work with Account Managers to identify upsell and renewal opportunities
• Identifying and leading strategic initiatives within the team to improve ways of working, training, customer escalations and revenue execution
• Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning
• Represent the customer internally as a stakeholder for the product, marketing, and other internal teams in order to ensure customers are always central to what we do
• Anticipate customer requirements and challenges, work towards a (re)solution by acting on data-driven insights and strategic knowledge
• Help identify patterns for success and best practices within a portfolio, to improve processes and prioritise activities

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Team Summary

We are seeking a passionate, collaborative, and strategic Inclusion & Diversity (I&D) Manager who wants to make a sustainable impact in our talent and business strategy. You will support the Head of I&D and work with a variety of internal and external partners, including business leaders, HR partners, I&D champions, ERG Leaders, and Corporate Communications, to deliver tangible I&D results. You will influence the uptake and implementation of data-driven solutions that drive improvement in I&D and have a direct impact on the way we recruit, develop, retain, and engage all our employees.

If you enjoy strategic planning, influencing, and delivering transformative change, please get in touch today:

What an I&D Manager does at Visa:

• Lead and implement components of the I&D strategy in partnership with the regional I&D Director.
• Inspire and motivate colleagues across the AP region to be active advocates and champions for I&D.
• Collaborate with talent acquisition, talent management, people business partnering, and regional leadership to build inclusive practices across the organization and employee lifecycle.
• Identify and address systemic biases in existing policies, processes, and systems, working with the wider People team.
• Partner with Visa University to ensure I&D training and content are fit for purpose and facilitate sessions where appropriate.
• Promote I&D learning and development across Visa in AP.
• Support the growth and development of regional employee networks.
• Manage the annual ERG planning process and monthly connects with ERG leads.
• Bridge gaps between ERG activities and business initiatives.
• Consult and advise on ERG campaigns and initiatives to ensure alignment with the I&D and business strategy.
• Provide strategic advice to functions to build diverse and inclusive teams.
• Leverage data and metrics to inform our approach, communicate priorities, and measure progress.
• Manage vendor contracts and payments process for I&D.

Why this is important to Visa

Universal acceptance for everyone, everywhere is at the heart of our company. We promote diversity of thought, culture and background that connects the entire Visa family.

Roles & Responsibilities

Responsibilities:

• Monitoring the performance of the sales team.
• Ensuring that the clinic is clean and well-maintained.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and organising training sessions.
• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Requirements:

• Proficient in all Microsoft Office applications.
• Bilingual.
• Strong in mandarin to liaise with Chinese clients.
• Strong ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Strong management and leadership skills.

• Job Description & Requirements
• Create and set up rehearsal schedules
• Photography skill is a must
• Managing furniture and props
• Make alterations to the set and props between scene changes
• Source potential candidates from various channels - must have existing and active connections with various countries candidates
• Create a risk assessment to ensure the safety of the full company
• Manage the backstage and onstage area during performances
• Interview candidates

Computer skills and understanding of current technology

Ability to work under pressure

A sharp eye for detail

Ability to work evenings, weekends, and holidays.

Business Development & Sales:

• Proactively prospect, identify, and target potential Canopy clients through various channels, including personal network, cold outreach, partnerships and referrals and bring them to a close
• Attend relevant business networking events and conferences where Canopy’s clientele will be at, engaging in new conversations with potential Canopy clients to expand our footprint within the wealth management tech sector.
• Canopy's clientele are Family Offices, Wealthy Families / Individuals, Wealth Managers, External / Independent Asset Managers, Private Bankers, Trustees, Fiduciaries
• Effectively manage and update the sales pipeline. Accurately forecast sales revenue and provide regular reports on sales performance and progress towards targets.
• Identify growth opportunities and areas for improvement in the sales process

Client Segmentation/ Market Research:

• Build a deep understanding of the product, client’s pain points, client journey, target markets, and competing alternatives
• Collaborate with internal teams to ensure a smooth sales process and successful implementation of our solution
• Stay abreast of industry trends and market developments to effectively position our offerings and drive value for clients.
• Any ad hoc project and task as assigned by the management

• Hunter sales; Proven experience in business development, sales, or account management, preferably in the Financial Services/ Wealth Management or FinTech sector
• Understanding of the enterprise software market, particularly within the financial services industry
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with clients
• Instinctually able to connect and engage with a diversity of personalities to advance commercially oriented conversations
• High energy, adaptable, positive, empathetic, with a strong moral compass
• Fluent proficiency in Mandarin and business proficiency in English is preferred to liaise with stakeholders both in China and globally.

• Ability to work in a fast paced, startup team environment
• Strong commercial acumen with a demonstrated ability to drive revenue growth
• Strong customer-facing and presentation skills with the ability to establish credibility with senior financial executives
• Excellent technical skills or ability to quickly learn and communicate technical concepts
• Self-Motivation, the ability to make a high volume of calls and touches, the ability to close, persistence, consistency and great time-management
• Familiarity with the systems development life cycle is advantageous

• Learning and self-development opportunities through online courses and knowledge sharing sessions
• Medical Benefits (Inpatient, Outpatient (GP & SP), Dental, GPA)
• Life Insurance and AD&D coverage
• Team lunches and social events
• Be part of a globally distributed team of high-performing individuals
• Opportunity to work closely with senior stakeholders and
• Positive environment, attractive incentive structure OTE

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Project Manager

Job Requisition Number: JR39833

Experience: More than 10 years of experience (L4)

Location: Singapore

Job Objectives:

Customer Assisted Channels are part of the Group Technology function and oversee the technology delivery of the customer assisted channels of Retail Bank across the group. Amongst others, this includes the delivery and harmonization of the Retail Operations & contact centers. This delivery involves both platform migrations, new functionalities and the integration with other Group systems for in Singapore, Thailand, Malaysia, Indonesia and Vietnam.

We are looking for an experienced Project Manager to manage the delivery of the technology platform whilst working closely with Group Technology & Operations (GTO) teams to harmonize the solutions for their respective countries.

The GTO Project Manager is responsible for leading teams to deliver multiple projects spanning various Business Units and countries. Delivering Projects & Programmes within stage gate controls and project SDLC guidelines while managing issues, risks, dependencies and project change will be core competencies to the role.

The GTO Project Manager has the authority to run the Programme on a day-to-day basis, verify that the Projects and Programmes produce the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits defined in the business case.

Key Responsibilities

The GTO Project Manager is responsible for the coordinated management of multiple related Projects. Accountable for delivering a Project or Programme on time, within budget, and within scope. This individual will lead and coordinate cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a Project or Programme, from Initiation to Closure. The GTO Project Manager exemplifies the highest level of initiative and leadership skills and acts as a mentor for more junior members of the project.

• Overall Management:
  • Responsible for the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes Business, Contractor, Professional Services (Vendors) resources as well as Operations),
  • Develop and execute the overall project plan and analyze project proposals which impact the schedule and budget variance which in turn contribute to meeting the overall objectives of the Programme.
  • Identify and schedule Programme & Project / Workstream deliverables, milestones and required activities and tasks. Understand interdependencies between Technology, Operations and Business needs
• Stakeholder Management: Work hand in hand with Business Project Managers and Technical Delivery Managers to manage stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment.
• Scope Management: Manage all changes to the agreed scope of work. Review and assess all changes and impact to timeline and ensure all changes are approved by Programme Steering Committee (PSC) or appropriate Governance forum(s), including any Design Authority, Product Committee or similar.
• Project Governance: Prepare Investment Approval requests and manage approval of Programme(s). Organize and facilitate PSC meetings, chair Project Working Group (PWG) meetings, including attendees from all required countries across the Region.
• Risk and Issue Management: Manage the overall Programme risk profile, track risk aging, work-through escalations, change governance and related issues. Implement the risk mitigation plans.
• Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology (SDLC) is followed, and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach.
• 
  
• Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality and consistency in content. Implement Project & Programme communication plans and review status reports prepared by Project personnel and modify schedules or plans as required.
• 
  
• Pre-project Planning: planning and managing the process with all key stakeholders to identify requirements for new projects and to manage the process up to the delivery of a project investment proposal to the Investment Committee.
• Requirements Analysis & Elicitation: Collaborate with BU Specialists to elicit business requirements, Analyze and define functional and non-functional requirements based on business requirements and transition to System Analysts and ensure a clear and complete understanding of the requirements.
• Solution Definition: Work with Solution Architect and System Analyst to translating business requirements to technical solution
• Testing & Scope Management: Work with test Manager to translate business requirements into test scenarios and validate the product according to the requirements specifications. Assist on operational impact and ensure affected areas embed in operational readiness plan
• QR Management: Work with Boat owner to plan, monitor and manage end to end for the Quarterly Release Change requests

Key Requirements:

• Bachelor’s Degree, with background in Computer Science, or at least 8-10 years’ working experience as equivalent
• Demonstrated 10-15 years’ progressive management experience, including large-scale Project & Programme Management.
• Proven capability of leading teams across sites and geographies.
• Project Management Professional (PMP) / PRINCE II certification is a plus.
• Excellent vendor management skills
• Ability to liaise and communicate effectively with both technical engineers and business users
• A confident and self-aware leader with a high degree of independence
• Direct responsibility of Project / Programme budgets of >$10 million
• Executive-level communication skills with excellent written and verbal communication.
• Ability to multi-task and perform well under pressure
• Strong analytical and problem-solving skills, with attention to details
• High level of drive, integrity, persistence, edge, can-do attitude, pro-activeness and maturity
• Ability to influence, negotiate, lead and work as a team player to deliver
• Experience in Retail Banking Domain, in particular projects involving project sponsors from Operations and Contact Centre

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Crypto Operations Manager

The Crypto Operations Manager/Assistant Manager will manage the day-to-day crypto operations and the crypto operations specialists team. Responsibilities include driving operational process improvements, reducing operational risk, managing venue relationships, people management, and overseeing daily reconciliation and settlement work. The Crypto Operations Manager/Assistant Manager will be part of the Operations organization.

Responsibilities

• Oversee day-to-day cryptocurrency operations, including fiat and cryptocurrency settlement and reconciliation with our venues
• Identify & manage initiatives to improve operational processes and reduce operational risk
• Monitor operational and risk metrics and escalate potential issues or anomalies
• Support new crypto initiatives from an operational, risk, and compliance perspective
• Partner with our customer service team and marketing team to continuously improve crypto related customer communications
• Maintain and evolve operating procedures to complement compliance written supervisory procedures and assist compliance team with license uplift
• Partner with treasury, operations, and risk teams to manage liquidity and minimize crypto risk
• Coordinate with product team to enhance system/platform to ensure customers receive exceptional execution quality with venues and to improve operational efficiency.
• Support and work with team members with other Financial Products

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

• 3+ years operational and risk experience, ideally in a broker dealer or crypto related context
• Extensive experience creating, deploying, and automating operational systems and processes
• Having blockchain or cryptocurrency knowledge or experience is preferred
• Ability to work with engineering and data for reporting and tooling
• People management experience
• Strong written and verbal communication skills
• English speaking and Fluency in Mandarin is an added advantage

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Fairmont Gold Lounge Manager

Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed
• Meet, greet, rooming and service of all VIP guests
• Plan and review rosters to ensure productivity goals are met
• Ensure LQA service standards are in practice as set by the hotel at all times
• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are met
• Consistently offer professional, engaging and friendly service
• Lead a Heartist® approach to guest experience/service with the team
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Fairmont Gold Lounge
• Monitor maintenance and development of the physical Fairmont Gold product
• Facilitate preventive maintenance program with housekeeping and engineering
• Daily compliance on hygiene and safety standards based on HACCP standards and ensure all checks and documentation are accurately recorded on a timely basis
• Coordinate and lead the team on internal hygiene audits with Hygiene and Safety department personnel on a weekly basis
• Coordinate and lead the team in the yearly Haccp audit and ensure compliance and pass audit
• Work with the Revenue Manager, Reservations Manager, Sales Manager and Front Office Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan accordingly
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded
• Ensure department compliance with safety and security procedures at all times

Qualifications

• Minimum 4 years of luxury hotel experience, preferably in Front Office
• Read write and speak English fluently
• Possess good guest relations skills, confident, clear English
• Outstanding guest interaction, interpersonal and communication skills
• Must have a friendly and engaging service attitude
• Good decision making skills
• Knowledge of Opera system and other related sub-systems interfaced to the hotel’s computer system
• Proven ability to guide and coach team members
• Focused on customer service, detail oriented in training, development and performance management
• Responsive to continuous challenges and open to making changes to achieve targeted results

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• With a total of 8-10 years of experience; min 2 years in Business Partnering
• Individual contributor role covers APAC
• Experience in US GAAP, SOX and work with global stakeholders is a must
• A mixture of Big 4/Big 10 background and commercial environment added advantage
• Salary: $10,000 - 11,000

Overview

Seek a strategic business partner and finance expert to build an effective control environment and foster a quality-based culture. The goal is to deliver accurate, timely, and compliant regulatory, tax, financial, and management reports and analysis for Asia Pacific countries.

Key Responsibilities:

• Month-End Close Management: Lead and manage the month-end close process, reviewing full legal entity transactions, including accounts payable, general ledger, P&L, balance sheet, accruals, and flux analysis for Asia Pacific countries.
• Financial Reporting: Ensure the timely preparation of reporting packages and financial statements in accordance with US GAAP and Local GAAP.
• Tax and Regulatory Compliance: Oversee country tax and regulatory compliance, ensuring adherence to regulations across multiple jurisdictions in APJ.
• Audit and Compliance: Manage internal audits, SOX compliance, and risk mitigation, as well as external audits and treasury functions.
• Business Support: Provide support to Go-to-Market, operational, and functional department heads to identify cost drivers and achieve P&L targets.
• Financial Analysis: Conduct flux analysis on actuals vs. budgets and provide financial insights for business decisions.
• Financial Dashboards: Initiate and lead the development of financial dashboards for business stakeholders.
• Revenue Accounting: Oversee revenue accounting, billing, and revenue operations.
• Outsource Management: Lead and manage outsourced service providers on accounting, tax, and regulatory compliance.
• Policy Guidance: Provide guidance to business stakeholders on policies and procedures.
• Stakeholder Collaboration: Work closely with senior management, finance teams, and business stakeholders in Asia Pacific and globally.
• Process Improvement: Lead and implement improvements to streamline, standardize, scale, and automate processes, procedures, and controls.
• Team Mentorship: Act as a subject matter expert to mentor and nurture a growing team of accountants.

Qualifications:

• Degree in Accounting or equivalent; CPA, CIMA, CA, or ACCA certification added advantage.
• 10-15 years of experience, with at least 4 years in a Big 4 audit firm and at least 5 years in general accounting and FP&A in a complex, multi-country global organization.
• Experience managing internal and outsourced teams.
• Strong understanding of accounting outcomes and ability to explain accounting treatment.
• Proficiency in US GAAP and Local GAAP, with experience in preparing financial statements.
• Knowledge of tax compliance and familiarity with local tax laws and statutory requirements in Asia Pacific countries.
• Strong business acumen and FP&A business support experience, with the ability to translate financial numbers into business insights.
• Excellent interpersonal skills, with the ability to work effectively in a team-oriented environment across different countries and cultures.
• Ability to manage multiple and shifting priorities in a dynamic environment.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Primary Objectives;

• Acquire new Middle Market Enterprise (MME) customers & deepen relationships with existing customers. Manages a portfolio of borrowing & non-borrowing customers to grow both Loan AUM and Deposit AUM, and to generate increased revenue for the bank
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibilities;

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan
  recognition & implement appropriate strategies to prevent or minimize loan default or
  NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet.

Job Title: Floor Manager - Omu Nomu Craft Sake & Raw Bar

Location: 302 Beach Road Concouse Skyline #01-08 (s)199600
Type: Full-Time

Nationality : Position is open to all Singaporeans, work pass holders & S pass holders

About Us

Omu Nomu Craft Sake & Raw Bar is a leading sake bar in Singapore for enthusiasts and newcomers alike, offering a curated selection of premium sake, exceptional Japanese cuisine, and an inviting atmosphere. We pride ourselves on delivering a unique experience with impeccable service.

Job Overview

We are seeking a dynamic and experienced Floor Manager to oversee daily operations and ensure an outstanding experience for our guests. The ideal candidate will have a strong background in hospitality management, a passion for Japanese culture, and a knack for leading a team with enthusiasm and professionalism.

Key Responsibilities

• Team Leadership: Supervise, train, and motivate floor staff to deliver exceptional service. Conduct regular performance evaluations and provide ongoing feedback.
• Guest Experience: Ensure guests receive prompt, courteous, and attentive service. Handle guest inquiries, concerns, and feedback effectively, striving for continuous improvement.
• Operations Management: Oversee daily floor operations, including opening and closing procedures. Manage shift schedules, staffing levels, and inventory control.
• Service Excellence: Maintain high standards of service and presentation. Address any service issues promptly and efficiently.
• Product Knowledge: Develop and maintain an in-depth knowledge of our sake offerings, food menu, and Japanese culture to educate and engage guests.
• Event Coordination: Assist with planning and executing events, special promotions, and sake tastings. Ensure events run smoothly and meet guest expectations.
• Compliance and Safety: Ensure compliance with health, safety, and liquor regulations. Monitor and enforce cleanliness and hygiene standards.

Qualifications

• Experience: Minimum of 5 years of experience in a supervisory or managerial role within a restaurant or bar
• Skills: Strong leadership, communication, and organizational skills. Ability to manage multiple tasks and adapt to a fast-paced environment.
• Knowledge: Willingness to continuously learn and share knowledge with guests and staff.
• Availability: Flexibility to work on public holidays if required

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Health and dental insurance.
• A positive and supportive work environment in a unique and culturally rich setting.
• Night transport provided

Working Hours

• Split Shift 5.5 days work week

Join us today by applying through the portal or job us a message at +6592324388 with your CV. We look forward to having you join our team.

To be responsible for planning, developing new room sales business while maintaining and servicing. existing accounts.

Responsibilities

· To be responsible for securing rooms sales from corporations, travel agencies and leisure markets.

· To assist General Manager and DOS in planning and formulating sales strategies for the rooms department.

· To conduct daily sales calls (about 4-6) and visit potential clients to promote and sell the guest rooms as well as to secure tour group reservations for meal periods at the coffee house.

· To liaise closely with the Front Office, Reservations and Housekeeping to up sell whenever possible and to ensure effective management of room inventory, ensure cleanliness and comfort of the rooms and for any other matters pertaining to the needs and requirements of the customers.

· To prepare proposals, contracts and confirmation letters, monthly rooms Sales Forecast and revenue and other correspondences and forms required to ensure smooth operations of all the department.

· To discuss special rates and requests with the DOS and General Manager.

· To follow up with the customers to obtain feedback of the service rendered and conducts post mortem sessions when necessary with the operations personnel to minimise guests' complaint and regularly meet with fellow team members to explore avenues to improve the rooms sales.

· To seek market intelligence, visits competitor hotels and compile a feedback report on a quarterly basis for the DOS and General Manager on the prevailing and expected market trends and highlights any new developments in the market. Based on these market intelligence, he/she and the General Manager will formulate pro-active strategies and plans to ensure that YWCA Fort Canning’s business and profitability is sustained.

· To attend the monthly Sales Meeting to present his monthly sales report and provides feedback on the market situation and competitors’ analysis and contributes ideas to improve business and to achieve his gazetted profits in his area of responsibility.

· Apply strategies in diverse situations to manage work relationship within the organisation or with external parties to build a stronger and effective team.

· Support any ad-hoc task as assigned by the management.

Requirements :

· Minimum 2 years of relevant experience preferably in Hospitality, or Leisure sector.

· Familiar with different market segments and proven good sales track record of managing corporate accounts in relevant sectors. · Sound knowledge in long term sales strategies and associated practices.

· Drive for result, self-motivated with excellent time management and multitasking skills

· Excellent communication and written skills.

· Good computer skills in Microsoft Word, Excel and Powerpoint.

· A good team player and demonstrates high initiative.

Job Description

1. As a Manager LNG Marketing, in cooperation with the GM of the organization, contribute to the development of the overall LNG Marketing & Shipping strategy.

2. Maintain and enhance customer relationship with the existing LNG Buyers of the company, in close consultation with the GM and other team members. Especially, keep close communication with the existing LNG Buyers to maintain the strong relationship of trust by providing necessary project update in a reasonably frequent manner.

3. Contribute to maximization of the value of the Company's LNG portfolio by pursuing any possible sales opportunities, including negotiation and execution of Master Sales and Purchase Agreement (MSPA), short term/mid-long term SPA, etc.

4. Lead the development of the Implementtation Procedure with the existing Buyer as well as Annual Delivery Program (ADP) management system, in close cooperation with Shipping team and Logistics team.

5. Contribute to the development and optimization of the Shipping strategy of the Company, by working closely with the Shipping team as well as providing necessary and adequate inputs of marketing related information to them.

Job Requirements

1. Have work experience of LNG Marketing including custumer relationship with Japanese LNG buyers more than 10 years.

2. Have the skill of analysis/negotiation of LNG related legal documents, especially the LNG SPA, Implementation Procedure as well as Time Charter Party.

3. Have work experience of serving as a Company Representative for Joint Venture Committee meeting of LNG projects.

4. Must have the skill of speaking and writing fluent English and Japanese. Must have the ability to serve as an Interpreter of English/Japanese negotiation. Have deep culture knowledge of Japan.

5. To ensure compliance and integrity on your own.

6. Ambition and proactive attitude of leading, managing the organization and the above task, supporting General Manager’s role.

7. Draw out the potential of other division members and support their growth.

Job Responsibilities:

• To handle walk-in, phone or email inquiries
• To drive referral, cross-sell and add-on sales activities with our existing client base
• Continuously identifying, develop and explore new business opportunities with all customers to achieve continuous growth
• Follow up closely on sales enquiries and quotation submitted
• To play the Account Management & Client Support Services Role for key clients/accounts
• To assist in marketing, partnership, and collaboration activities in order to generate more clients/leads.

Duty Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Provide management presence by assisting colleagues in handling feedback 
• Provide department orientation and training of the hotel service standards, procedures and programs 
• Control availability of rooms and action accordingly 
• Colleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desks 
• Liaison between Front Office departments and rest of hotel for effective guest experience
• Lead the Front Office team to personalize the guest arrival/departure experience 
• Be involved in the arrival, rooming, and departure of key/VIP guests
• Ensure guest arrival and departure procedures are completed as defined in the hotels’ standards and operating procedures and LQA standards
• Handle guest feedbacks and determine appropriate actions to ensure its meet or exceed guests’ expectations
• Presence in the Front Office and lobby area at critical guest flow time
• Conduct daily briefings presenting business issues and hotel information 
• Co-ordinate full house activities, handle pledge relocates by sending and welcoming guest back
• Ensure safety, health, security and loss control policies and procedures at the desk are in compliance
• Conduct Night Audit process for the hotel 
• Ensure strict compliance of the Credit Card Privacy – PCI
• Ensure strict compliance to the Cash Float SOP
• Provide direction and leadership to the HEAT Team and if needed, call for evacuation of guests, colleagues external parties in the hotel from areas threatened by fire, flood, bomb threats or civil disturbance
• Responsible to enhance skills of colleagues and team leader in various aspects of operations by constantly monitoring their performance levels
• Vigilant in regard to in-house credit matters and act upon any discrepancies 
• Support individual team members to achieve personal & professional goals

The Senior Integrated Media Manager will report to the Director and is a committed, responsible, and confident lead of his/her campaigns.  He/she will have the ability to work independently and collaboratively within a team. The ideal candidate should have extensive experience in delivering integrated media campaigns, ensuring quality control of the deliverables while staying within budget, meeting or exceeding client expectations. The Senior Media Manager will own day-to-day client communication, providing strategic direction and ensuring all campaign objectives/goals are met. Strong leadership skills are also essential.

Expectations of a Senior Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day-to-day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Apt knowledge & understanding of traditional and digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and SEO
• Have prior platform experience in managing Social, Search and/or Programmatic campaigns, including but not limited to account setup, strategy development, organization, and management
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily workflow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

• Strategy Development: In cooperation with the local subsidiaries develop and implement the e-commerce strategy for the APAC region, aligning with global objectives and regional market needs.
• Platform Management: Oversee and optimize our Brand presence on global and regional e-commerce platforms such as Lazada, Shopee, Tokopedia, and others.
• Sales Performance: Drive online sales performance through effective product listings, promotions, pricing strategies, and customer engagement.
• Product Portfolio: Manage the online product portfolio, ensuring the right mix of products is available and accurately represented across all e-commerce platforms. Coordinate with product management to ensure availability of suitable products.
• Digital Marketing: Collaborate with the marketing & DCC team to plan and execute digital marketing campaigns.
• Data Analysis: Monitor and analyze e-commerce performance metrics, providing regular reports and insights to support decision-making.
• Market Research: Stay informed about e-commerce trends, competitor activities, and market opportunities in the APAC region.

We are looking for an energetic and capable clinic manager who will provide administrative and clinical support to our dental clinic. The candidate will also provide excellent customer service and build relationships. The candidate ideally should also possess good dental knowledge and assisting skills.

The successful candidate will be a mature, organized and responsible individual, who is passionate about ensuring the smooth operation of the whole clinic.

The scope of the manager will be to monitor and lead the operational part of the clinic, and the dental assistants. The manager will work directly with the clinic director, through regular meetings, project planning and up-keeping protocols.

CORE DUTIES

• Overseas the day-to-day management of dental clinic.
• Performing the hiring, training and performance evaluation of staff members.
• Ordering stocks and supplies for clinics when required.
• Overseeing the purchasing, maintenance and repair of clinic equipment.
• Patient registration and manage/schedule appointments
• Assists and answer patients questions or issues
• Process payments and issues receipts/invoices
• Maintain a friendly and approachable style to build relationships and work harmoniously with others at all times
• Create and organize marketing activities, both online and off-line
• Assist promotional events and digital campaigns
• Maintaining dental surgeon, dental assistants schedules and staffing needs
• Dental assisting may be required.
• Reporting of daily/monthly finance and preparation of reports required
• CHAS/Medisave submission
• Other ad-hoc duties as assigned

REQUIREMENTS AND SKILLS

• Good Proficiency in English (both written and spoken), Mandarin is preferred for Mandarin speaking patients.
• Minimum education: Diploma/'O' levels
• Minimum: 3 to 5 years dental assisting with strong front desk experience in a clinic/dental setting
• Experience in managing a healthcare facilities or dental clinics.
• Cheerful, with an out-going personality
• Well-organized paying attention to detail and customer-oriented
• Able to multi-task and handle tight deadlines
• Excellent communication and customer service skills
• Proficient in Microsoft Office, Google and internet savvy
• Proficient in dental management software
• Good understanding of office management, finance and marketing principles
• Open to learn and explore new skills
• Can work independently and responsibly
• Long-term, permanent employment is preferred
• The job role include work on Saturdays
• Please apply if you’re a resident of Singapore.

We are seeking result-driven Business Development Manager who is responsible for leading and supporting the sales team in order to achieve their goals with global strategies instructed by HQ. Key responsibilities include developing sales strategies, coaching and mentoring team members, managing and analyzing sales activities, and building customer relationships. Fluent Japanese language level is required. communication with Japan HQ office will be all in Japanese language.

-Set and achieve sales targets for the team

-Develop and manage the team

-Plan and execute sales activities

-Build exceptional and trusted relationships with clients

-Analyze sales data and devise the strategy to dynamically improve the result

- Generate comprehensive reports to management

-Implement and manage sales tools.

【Requirement】

- Either native or fluent Japanese speaker for reporting to Japan HQ

- More than 3 years of sales experience for tabletop products of Horeca industry

- Experience of distributor business, coaching/guiding partners to maximize their performance

- Experience of reporting, monitoring, and improving PL of own organization/department

- Adequate performance in Excel, Outlook, Power point

- Driving license

- Those who can monthly travel to overseas – India, Middle East, South East Asia, and Africa etc.

Job Responsibilities :

Overseeing the development, implementation, and maintenance of software applications within our organization.

Job Scope includes:

1. Strategic Planning: Aligning software applications with business objectives and strategies.

2. Application Development: Overseeing the design, development, testing, and deployment of software applications.

3. Application Maintenance: Ensuring ongoing maintenance, support, and updates for existing applications.

4. Team Management: Leading and managing a team of software developers, engineers, and analysts.

5. Vendor Management: Managing relationships with external vendors and service providers.

6. Budgeting and Cost Management: Managing budgets and costs associated with software development and maintenance.

7. Risk Management: Identifying and mitigating risks associated with software applications.

8. Compliance and Security: Ensuring applications comply with regulatory requirements and security standards.

9. User Support: Providing support and training to end-users.

10. Staying Up-to-Date: Keeping current with industry trends, technologies, and best practices.

Sinch is a Customer Communication Cloud company that powers meaningful conversations at scale across messaging, voice, and email. We help businesses deliver unified, personalized experiences across all customer touchpoints. Over 150,000 businesses, including many of the world’s largest tech companies, rely on us for their customer communication needs.

We dream big—for our company, our customers, and our employees—and hire the best talent worldwide to help us bring our vision to life. With nearly 4,500 Sinchers in over 60 countries, probably somewhere we near you!

About the role

Sinch is expanding its global Product & Partner Marketing team and building a new Market Strategy team. We are currently recruiting for a Senior Product Marketing Manager, Market Strategy. Reporting to the Director of Market and Solution Strategy, this role involves working closely with the Director to shape and implement Sinch's market approach and positioning. The role involves developing a deep understanding of market dynamics and buyer behaviors. The individual will work closely with senior stakeholders across the business to ensure that market strategies are robust and product narratives are compelling and effective.

Key responsibilities:

• Market Research & Analysis: Lead comprehensive market research initiatives to gain insights into market trends, competitor strategies, and customer needs. Apply this information to inform strategic decisions and identify new growth opportunities.
• Segmentation & Targeting: Define and refine market segmentation and buyer personas to effectively target and engage key customer segments.
• Strategic Product Narrative: Develop and refine our cross-product and platform positioning. Craft compelling narratives that highlight the unique value propositions of Sinch’s offerings. Ensure these narratives are effectively communicated through thought leadership, analyst relations, and industry associations.
• Industry Expertise: Provide deep industry knowledge to support go-to-market strategies and launch plans. Stay current with industry trends and developments to keep our offerings competitive.
• Collaboration & Leadership: Work closely with internal teams, including product management, marketing, and sales, to align strategies and drive execution. Mentor and guide junior team members to achieve departmental goals.

About you

To excel in this role, the candidate should be a commercially driven product marketer with a strategic mindset and hands-on expertise. Effective communication tailored to various stakeholders, combined with a balance of critical thinking and data-driven insights, is essential. The ideal person thrives in a fast-paced, global environment and enjoys team collaboration.

You should have/be

• At least 7 years of experience in market strategy, product marketing, or a related field within the technology or communications industry.
• Proven experience managing complex projects and leading cross-functional initiatives.
• Strong understanding of market research methodologies, competitive analysis (including win/loss programs), and buyer personas.
• Expertise in creating effective cross-product positioning and narratives, with experience in marketing platforms and multi-persona products.
• Experience with analyst relations, including managing large market reports like Gartner MQ, Forrester Wave, and IDC Marketscape.
• Experience gathering and analyzing competitive insights and running win/loss programs.
• Strong data analysis skills, with the ability to bring data and insights to bear in telling a story; experience with BI tools and/or SQL is a plus.
• Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively to senior leadership and industry analysts.
• Ability to balance critical thinking with a data-driven approach, while also being dynamic and pragmatic.
• Experience working collaboratively in a fast-paced, global environment.
• Comfortable working with distributed teams across multiple regions and time zones.
• Willing to travel if needed.

Our commitment

We strive to cultivate a motivated and hardworking team in a welcoming and diverse workplace. Our core values—Dream Big, Win Together, Keep It Simple, and Make It Happen—form the basis for a culture that encourages innovative thinking and drives improved business outcomes through diverse perspectives and skills.

The path to success is always upward, and opportunities are closer than you think. It’s time to chase answers, tackle challenges, and follow your dreams.

Ready to join us on this journey? Apply now!

If this role isn’t what you’re looking for, please consider other open roles on our career page: Sinch Careers

You will be the key stakeholder in building strong partner-relationship with clients through a thorough understanding of the business environment and of the media landscape. Leading a remote regional team, you will implement and manage 360 media plans that will support our clients in reaching their consumers and business goals

Key Responsibilities:

• Gets under the skin of the client’s business and its objectives
• Be focused on results that matter to the client in Acquisition and lead generations, which is a focus for the business
• Be the person that finds new paths through partnerships and understanding of external and business environment as well as what is happening on the platforms to make recommendations and test new plans
• Collaborate with digital performance specialist teams & local market teams to develop media strategy and media plan recommendations. This is teamwork and a management of remote teams and personal skills will come in play
• Synthesize various media statistics and information to develop recommendations and opinions in the area of emerging digital media.
• Finds the creative message as crucial to the communications journey and is able to make recommendations along with the creative hub inhouse that increases the chances of better leads and conversions
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/discrepancies
• Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences
• Serve as first level coach and supervisor for the team to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans.
• Work with Planner to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).

Technical Team

The technical team is an independent team of experts within IQ-EQ providing technical and industry reporting standards advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment.

The core part of technical team work is focused on 3 key areas –

1) Technical Advisory (technical accounting and PE/RE industry / regulatory related queries, technical support to sales and implementation team for new clients etc) ;

2) Technical Reviews (technical / quality reviews of financials, key accounting policies and other complex deliverables); and

3) Technical Updates (monitoring latest accounting, industry and regulatory updates. Issuing technical alerts for internal teams and clients. Delivering technical presentations and other specific training modules for accounting teams).

To facilitate the delivery of the 3 key areas effectively to the stakeholders, a technical team member will be at the forefront of the private equity and real estate fund industry developments, including but not limited to financial reporting.

Job Summary

• Resolve technical accounting queries raised by the Client Services (CS) team and clients in a timely manner
• Provide technical support to sales and implementation team for prospective and/or new clients
• Perform/oversee the reviews on the working papers, financial statements and other complex client deliverables (including quality reviews). To help shape and ensure product quality control of the CS output
• Whilst main focus is on IFRS and US GAAP, there are opportunities to develop experience in other GAAPs e.g. UK GAAP, Lux GAAP
• Assist CS and/or implementation team with reviews of operational aspects of constitutive fund documents (training will be provided)
• Perform reviews of carried interest/waterfall models for fund clients
• Monitor latest accounting/ legislative changes impacting our clients and draft technical updates for accounting / legislative changes accordingly for release internally to CS teams as well occasional updates to clients.
• Develop and deliver (semi-annually) Technical presentations to update CS teams on accounting and PE industry developments
• Maintain/oversee in-house library of technical journals, articles and documentation relating to accounting issues for CS team members to access
• Identify control weaknesses from reviews, discussions with internal senior CS stakeholders, and recommend control procedures to reduce risk
• Identify ways to improve efficiency and effectiveness in the group’s system and processes
• Support development of new services and new business proposals through expert knowledge of internal procedures and industry practice
• Opportunities to work with senior management on operational and strategic projects
• Work closely with Technical Team members in other locations and provide guidance / escalation support to junior team members
• Supporting the IQ-EQ business by challenging and suggesting ways that the Company can improve and develop profitability

Person Specification

• Strong attention to detail
• Excellent written and verbal communication skills
• Technical research skills / mind-set
• Excellent organisational, prioritisation and interpersonal skills
• A strong ‘Can Do’ attitude and ability to lead by example
• The ability to cope with multiple tasks and quality work under tight deadlines
• Strong ownership of tasks and sense of teamwork

Hello from Maker Lab! Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to deliver bespoke solutions at speed and at scale. Our APAC and EMEA based cross-functional teams support client projects with strategy, ideation and execution across social media, data analytics, events, paid media, content and CRM.

Project Manager (Localisation & Content)

Fixed term contract

Our client’s video-sharing community is their lifeblood! It is the creativity and passion of their creators that make it the destination for billions of people around the world every single day, and that is why fans love the platform! And the brand is all about celebrating, supporting and inspiring that awesome community. 

As the Project Manager supporting our client’s Marketing teams, you’ll be helping to develop and launch regional marketing communications programmes and campaigns and managing important brand touchpoints such as the creators' website with multiple local nuances. With that, localisation processes and dynamics play a huge part of this project. You will support internal and external partners in driving content distribution through on-and-off platform media channels - all with the purpose of driving creator engagement and supporting their needs.

You should be an extremely organised, methodical and detail-oriented individual with a passion for content creation. They should be an excellent communicator of concise, accurate deadline-driven information to inform launch decisions. 

Role:

Website 

•  Lead and develop strategy, analyze opportunities, and drive execution of website campaigns/enhancements, supported by insights and analytics 
• Lead, facilitate and participate in the end-to-end creative process, and to assist and liaise with agency partners, to deliver creative and marketing messaging that aligns to creative narrative / look & feel 
• Collaborate with internal and external partners to create, localize and publish new content on the brand’s website and other mediums 
• Lead localization and validation efforts with agency partners 
• Collaborate with execs and regional teams to assess business needs and opportunities 
• Generate status reports and recommendations for website needs 
• Quality control assets prior to production handoff to ensure they meet all necessary standards and needs 
• Form strong relationships with key internal stakeholders across channels, teams, and regions. 

Campaigns 

• Develop strategy and drive execution of creator comms campaigns, supported by insights and analytics 
• Lead, facilitate and participate in the end-to-end creative process, and to assist and liaise with our client’s agency partners, when necessary for the purpose, to deliver creative and marketing messaging that aligns to creative narrative / look & feel 
• Implement, track and prioritize a calendar of specific initiatives that align to the broader strategy and goals 
• Day-to-day project management across marketing campaigns for email and in-product notifications 
• Assist in copy and asset development, and identify creative opportunities across channels
• Support the preparation of business reviews and business cases for executive decisions
• Collaborate with regional teams to plan creative projects, define milestones, assign 
• resources, assess risks, and help projects meet business objectives, deadlines and budget requirements. 
• Manage projects through strategy alignment, briefing, design development and production in partnership with key partners (Design, Production and Legal as and when needed) 
• Distill regional and local creative needs into concise design briefs and processes, and present output and discuss feedback within the GTM team 
• Work closely with internal creative teams and external agency partners to deliver exceptional creative work - showing a keen eye for great design and a focus on brand integrity 
• Identify team needs with regards to process, tools, documentation, asset management and implement or drive and implement changes where required 
• Traffic management across all necessary projects requests from intake through final approval
• Manage communication between key stakeholders (global, regional, local) while representing project status and share outs. 
• Collect creative inputs and updates to ensure brand consistency and accuracy in the region and across all usage touchpoints 
• Provide clear communication to cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities. 
• Proactively identify risks, prioritize them, and create plans to resolve in a timely manner 
• Liaising closely with agencies to generate creative ideas and validate to, during and post-launch of campaigns and programmes. 

Products 

• Learn about upcoming product launches and identify opportunities to support with scaled comms levers, and collaborate cross-functionally to support launches

You:

• Bachelor’s degree and at least 7 years of experience in content marketing and/or agency producer position.
• Prior experience developing and launching globally relevant and hyper-localised content plans and programmes.
• Strong organisational and project management skills with the ability to set goals and prioritise initiatives with minimal guidance.
• Proven track record of launching a variety of creative projects, ranging in complexity, and an adept understanding of creative ‘lingo’.
• Familiarity with handling a variety of file types across a range of mediums.
• Team player who is able to multitask and handle multiple simultaneous projects.
• Self-motivated self-starter, displaying composure under challenging phases.
• Strong experience operating within cross-functional teams, ideally in a matrix organisation.
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow up introduction email. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!