Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Responsibilities

• Manage and issue purchase orders (POs) for both direct and indirect materials, ensuring timely delivery to meet manufacturing and office needs.
• Collaborate with the Quality Assurance team to confirm that all purchased materials meet the required specifications and quality standards.
• Work closely with the Planning team to proactively address potential shortages or urgent needs, avoiding last-minute rushes for critical materials.
• Negotiate with suppliers and vendors to secure favourable pricing, ensuring competitive costs and long-term partnerships.
• Monitor supplier performance by tracking delivery timelines and product quality, ensuring consistent and uninterrupted material supply for production.
• Identify and source alternative suppliers to implement cost-saving strategies and minimize potential stock obsolescence or overstocking.

Requirements:

• At least 1 year of experience in purchasing and procurement, ideally in a manufacturing environment.
• Strong negotiation skills with the ability to establish strategic partnerships and manage supplier relationships effectively.
• Knowledge of inventory management, material specifications, and cost-saving initiatives.
• Proficient in using purchasing systems and tools for order processing, price management, and generating reports.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: LR356W8R

Summary:

• Basic salary up to $3000
• AWS + Variable bonus
• 5 days work week
• 8.30am - 5.30pm
• Location: Jurong East
• Slightly experience in procurement only

Key Responsibilities:

• Generate and issue PO, keep track of procurement activities
• Monitor stock inventories, maintain an updated list of current and incoming inventory and perform monthly stock take
• Liaise with manufacturing team to ensure plant requirements are met efficiently and production runs smoothly
• Liaise with suppliers with deliveries and maintain records of purchases
• Coordinate with forwarder for permit / shipment clearance documents
• Liaise with sales team for new requirements of materials and to source as and when required
• Negotiate best quotes from supplies
• Other relevant ad-hoc duties

Key Requirements:

• Min 6 months - 1 year experience in procurement
• Bilingual in English and Mandarin to communicate effectively with Mandarin speaking suppliers

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Purchaser

• Working hours: 8:30am - 5:30pm (Mon-Friday)
• Working location: Boon Lay
• Salary Range : $1800 -$2000

Responsibilities:
• Process supplier confirmation by update purchase orders
• Preparation of Purchase Orders
• Preparation of change orders
• Track shipments and communicate with clients about the package's progress
• Timely responses to supplier inquiries
• Follow-up and ensure supplier compliance is current
• Provide support on various activities as needed with Managers and team members
• Writes, and submits to vendors a detailed purchase order, outlining the project specifications, delivery date expectations, the amount of overs allowed, who will arrange freight, any other details pertinent to the project
• Monitors and communicates to customer service any additional changes for shipping, overs, project changes
• Compiling Request For Quotation/Proposal (RFQ/RFP) packages
• Maintains lot sizes, period of supply, planning-bill demand, lead time and minimum order quantities with the suppliers
• Obtains supplier quotations as required, notifies suppliers of engineering changes to drawings/specifications and provides suppliers with forecast and open order information
• Ensures that all released Purchase Orders are sent to suppliers and are confirmed following the required turn-around time
• Assist with the phone calls
• Well-verse in ISO documentation and AutoCad

Qualifications
• A minimum 1 year and progressively responsible job-related experience
• Familiarity with purchase orders
• Minimum ‘O’ Level or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

Responsibilities

• Issuing, sending of PO via email and keep track of PO for procurement activities.
• Liaising with store to monitor stock inventories required by Operations Unit is in place to avoid any potential material shortage
• Liaising with plant for their requirements.
• Maintain an updated list of current and incoming inventory
• Liaising/correspondence with suppliers to schedule deliveries or to discuss shortages or missed deliveries
• Continuously sourcing of parts/materials as and when required
• Performing Goods received and updating of system
• Maintain records of purchases, pricing, and other necessary data
• Co-ordinating with forwarder for preparing of documents/permit for incoming shipment clearance
• Continuously liaising with Sales and other departments for their new requirement of material/parts
• To negotiable and obtain best price quotes from suppliers based on various Purchase Requisition request within the company
• Deals with defective goods damaged goods as and when required
• Performing monthly stock take
• Any other ad hoc jobs assigned

Requirement:

• Minimum 1 years of working experience in procurement.
• At least diploma or degree in purchasing or equivalent.
• Good communication skill.
• Computer literate.

HOW TO APPLY:

Interested applicants, kindly click on “Apply Now” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Our client is a Water Treatment Industry. Due to their current expansion plan, they are looking for a Purchasing Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities:

• Manage data input, analytics, and maintenance of the Procurement Department’s electronic folders.
• Conduct clerical and administrative tasks within the Procurement Department.
• Assist and support the team with quotation and tender activities.
• Utilize internal Purchase Requisitions to identify and process purchase requirements, ensuring accurate information for the Purchase Order process.
• Monitor and expedite Purchase Orders with vendors.
• Communicate order status updates to internal stakeholders.
• Ensure proper filing and archiving of Vendor Registration documentation.
• Confirm goods receipt for Purchase Orders upon delivery.
• Perform additional duties as required, aligned with the role.

Requirements:

• Possess at least “O" Level or Diploma/ITE certification in Office Skills or equivalent.
• Knowledge of Microsoft Office applications (Word, Excel)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Summary

• 5 days, 8:45am-5:45pm
• Location: Gul Circle (2 bus stop away from MRT)
• AWS & Bonus given

Responsibilities

• Assist the HOD with supplier cost evaluations and executing procurement strategies.
• Build good relationships and negotiate with suppliers for competitive pricing, lead times, and on-time delivery.
• Maintain supply assurance with strategic sourcing.
• Keep the contract database updated and manage upcoming renewals.
• Handle escalations related to material shortages in operations.
• Update purchasing records and supplier lists.

Requirements

• Candidate with related experience will have added advantage.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

• Well Established Company
• Basic $6000 - $6500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Pioneer (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

Strategic

• Perform Spend Analysis to support sourcing strategy and annual plan development
• Perform study of supply market intelligence (market, vendor, product, commodity, etc)
• Drive procurement cost reduction initiatives
• Support the development and drive the implementation of Group Procurement strategies, policies and initiatives
• Contribute to the development of procurement planning processes
• Lead/Manage the procurement processes
• Drive the alignment of Divisional SOP to GPPA and ensure compliance to GPPA
• Drive and manage capability development and knowledge management

Operation

• Conduct tenders in accordance to Division SOP/GPPA and make recommendations to Tender Committee
• Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology
• Supplier Classification, Relationship Management and contract management
• Proactively work with Stakeholders and assist in or directly manage spend
• Know, understand and stay abreast of industry trends, benchmarks, best practices, etc.
• Monitor Strategic/key Suppliers to provide internal notifications and develop risk mitigation scenarios
• Analyze past and future demand volumes, inventory trends and current inventory levels
• Drive Procurement Digital Strategy (Digitization and Automation of processes) and reductions in Total Cost of Ownership (i.e. supply programs, catalogs)

Responsible Sourcing

• Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions
• Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement
• Stakeholder engagement: Collaborate with internal stakeholders, including procurement, legal, sustainability, and operations teams, to ensure responsible sourcing practices are integrated into procurement processes
• Training and awareness: Conduct training programs to educate employees, suppliers, and other relevant stakeholders on responsible sourcing practices. Promote awareness and understanding of responsible sourcing throughout the organization
• Reporting and transparency: Prepare regular reports and metrics to track responsible sourcing performance. Ensure transparency by communicating progress, challenges, and achievements to internal and external stakeholders
• Continuous improvement: Drive continuous improvement initiatives related to responsible sourcing, collaborating with suppliers and internal teams to implement best practices, innovative approaches, and new technologies

Job Requirements:

• Possess minimum Bachelor’s Degree in any discipline with minimum 5 years relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• 5.5 days
• Mon-Fri: 9am-530pm || Sat: 9am-12pm
• $2800-$3800
• Pioneer Rd (Transport Provided from Joo Koon MRT)

Job Scope:

• To perform company requisitions and purchases in accordance to policies & procedures
• Liase with supplier on price negotiation, delivery, quality, discrepancies, etc
• Compare and evaluate offers from suppliers
• Issuance of Purchase Order
• Explore new suppliers with better quality, price, service and commercial terms
• Updating of approved supplier/vendor list in the server
• Assist in preparing cost budget
• Preparing cost report
• Other related duties as assigned by superior

Job Requirement:

• Experience in purchasing/QS
• Minimum Diploma level or equivalent with at least 1-2 years of relevant working experiences
• Hands-on experience with purchasing software

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• To be the person responsible for your own business unit.
• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience
• To enforce and monitor that all operational standards, as per policies, SOP and quality measures are in place at all times
• To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly
• To ensure that the outlet reaches its sales target
• To maximize profitability of the bar by increasing turnover (revenues and covers). A keen eye for numbers
• To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

As the General Manager for Business Development, you will be responsible for developing and implementing strategies to expand our market presence, enhance customer relationships, and drive revenue growth. You will lead a team of professionals and work closely with senior management to achieve business objectives.

Key Responsibilities:

• Strategic Planning: Develop and execute business development strategies to achieve company goals and objectives.
• Market Analysis: Conduct market research and analysis to identify new business opportunities, emerging trends, and competitive landscape.
• Customer Relationship Management: Build and maintain strong relationships with key clients, stakeholders, and industry partners.
• Sales Leadership: Lead and manage the business development team, providing guidance, training, and support to achieve sales targets.
• Partnership Development: Identify and establish strategic partnerships and alliances to enhance business growth.
• Proposal Development: Oversee the preparation and submission of proposals, bids, and contracts to potential clients.
• Financial Management: Monitor and manage budgets, forecasts, and financial performance related to business development activities.
• Reporting: Provide regular reports on business development activities, progress, and performance to senior management.
• Innovation: Promote a culture of innovation and continuous improvement within the business development team.

Qualifications:

• Education: MBA from a recognized university.
• Experience: At least 5 years of experience in business development, sales, or a related field, with a minimum of 3 years in a leadership role.
• Industry Knowledge: In-depth understanding of the Construction market in Singapore.
• Skills:Strong strategic thinking and planning abilities.
  Excellent leadership and team management skills.
  Proven track record of achieving sales targets and business growth.
  Exceptional communication and interpersonal skills.
  Ability to build and maintain strong relationships with clients and partners.
  Strong financial acumen and budget management skills.
  Proficiency in using business development and CRM software.
  

Additional Requirements:

• Technical Skills: Advanced knowledge of computer applications and software relevant to business development.
• Driving License: A valid driving license is preferred.
• Languages: Proficiency in English is required; knowledge of additional languages is an advantage.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

• Sourcing and purchasing of raw materials and spare parts
• Liaison with Head Office, Supplier, Customer and Freight Forwarders
• Packing of goods
• Arrange for Shipment of goods
• Office Administration
• Handle residential maintenance

• Clearly communicate the goal to employees.
• Select the right individuals for each task.
• Motivate employees to reach each objective.
• Set appropriate deadlines.
• Check in with employees to ensure they’re making progress.
• Set key performance indicators to measure success.
• Regularly review performance metrics.
• Make strategy adjustments as necessary.
• experiences in beauty Chanel

• Support managers in organizing٫ planning and implementing strategy
• Organize daily activities,sales and ensure schedules and objectives are met
• Interact with customers and learn their needs and specifications
• Manage Sales٫ supervise and support the personnel
• Monitor operating costs٫ budgets and resources
• Analyze sales and interpret data and prepare reports on the analysis results
• Manage recruitment process and training & development
• Ensure adherence to company’s policies and guidelines

Job Description

Our Manager will work as part of a dynamic and passionate team to maximise capacity, efficiency, and profitability.

You will plan and manage all aspects of the project including scheduling, cost control, quality, safety, reporting and administration.

You will oversee the team and work towards exceeding customer expectations by accomplishing the highest quality productions and management.

You will manage the team, providing guidance and mentorship to ensure high performance of the team.

You will collaborate with all departments, including waiters, supervisors, chef and ther assistant managers, to ensure the successful execution of projects.

You will monitor project progress, track key milestones, and provide regular status updates to various stakeholders.

You will identify and resolve project-related conflicts and obstacles, ensuring effective communication and collaboration among team members

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management
Project management
Coaching
Supervision
Quality management
Results driven
Developing budgets
Developing standards
Foster teamwork
Handles pressure
Giving feedback

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period