At both large and small organizations, operations managers, hire, and train employees, manage quality assurance programs, strategize process improvements, and more. Operations managers are ultimately responsible for maintaining and increasing the efficiency of a business, agency, or organization.
· Manage overall operations for relocation service.
· Supervise movers as per job requirements for relocation services.
· Conduct operation/manpower planning based on job requirements.
· On site survey for relocation/storage services.
· Handle incoming calls and attend to email enquiries to manage customer’s expectations. · Establish and maintain good relationship with customers.
· Maintenance of daily operational matters / equipment / vehicles.
· Liaise with customers on job requirements and arrange/coordinate scheduling to customers’ request as well as operation requirements.
· Maintain discipline on matters such as punctuality, standard, and attitude.
· Have good computer knowledge (Microsoft Office/Google sheets) and communication skills.
· Coordinate with warehouse team on storage as well as stuffing and unstuffing of goods
· Review and ensure all invoices are duly submitted for finance’s processing
· In case of emergency, take up role of driver for relocation service.
Requirements:
· Degree holder with at least 5 years of experience in moving sector and warehouse management.
· A team player, good communication skill, honest & with the RIGHT working attitude.
· Mature, responsible, independent & meticulous.
· Possess a positive drive & eager to learn spirit and willing to adapt to changes.
· Able to handle pressure and perform with tight deadlines.
· Willing to work overtime when situation arises.
· Possess at least a Class 3 License
· All races welcome
· Shift work.