Basic salary: $2500 – $4500 (depending on experience)

Working venue: Sims Dr

Working hours: 830am to 530pm (5 days Work)

As a Sales Executive/Manager, you are an enthusiastic and driven salesperson responsible

for acquiring new customers and expanding relationships with existing clients. You are a

true "door opener" and thrive in a dynamic environment where commercial opportunities

abound. You know how to convince prospects with your energy and persuasiveness. You

are results-oriented and not afraid to engage in cold calling.

About SAP

A market leader in end-to-end business application software, SAP helps more than 425,000 customers worldwide work together more efficiently. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift societies, and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. At SAP, we build breakthroughs, together.

About SAP Labs Singapore

SAP Labs Singapore is the 20th engineering hub in the SAP Labs Network and is the newest innovation hub at SAP that drives product leadership, fosters the best talent, and aims to boost ecosystem and community engagement with a variety of initiatives.

What you'll do

As a Development Manager for Artificial Intelligence team, you will lead teams to build AI assets (services, components, content). You will create compelling product visions and lead teams to execute on this vision. As a leader you will represent the work of your teams towards internal and external stakeholders. You will work together with the development leads, data scientists, product owners, product managers and development operations colleagues in your team and other teams to create value for our customers from the first idea to a successful market entry, adoption and beyond.

• Product Delivery - Define product plans and execute against a committed delivery timeline; Manage the day-to-day activities of the development team
• Product Ownership - Ownership of the complete software development lifecycle, designing, leading implementation, and testing of new features, ensure adoption by stakeholders within a fast-paced, agile environment
• Product Support - Manage customer expectations via product support ensuring high standards in incident processing, quality of interactions and fixes that are delivered
• Development Expertise - Provide functional, architectural and data science guidance to the team
• Technical Hands-On - Maintain a hands-on approach to deliver highly available and scalable AI Assets
• People Management - Management of people including active engagement, staffing, talent management, career aspirations, mentoring and enhancing skills of team members to maintain a best-in-class Artificial Intelligence development team
• Location Leadership – Actively contribute and drive various leadership initiatives for the location e.g. cross unit collaboration, training plan execution, general administration, hiring & internship management, budget planning and adherence etc.

What you bring

• Degree in Computer Science, Data Science, Operations Research, or related field.
• 8+ years of experience in software product development, ideally with the focus on Artificial Intelligence
• Have a proven track record of building a culture of design excellence that develop high-impact products
• Experience implementing well-run, agile processes in multiple functions: Development, QA, Release
• Ability to communicate vision and strategy effectively to the team, partners, and clients
• Experience managing dependencies on other teams within a larger organization
• Technical knowledge required to command the respect of high-octane engineering team
• Strong advocate for Agile development processes
• Ability to deliver with highest quality under extreme pressure, while juggling multiple tasks and in complex environments
• Strong organizational skills
• Be comfortable with leading change
• Intellectually rigorous and creative problem-solving ability
• Required technology exposure & experience: (i) SaaS delivery based on microservices architecture (ii) Container technologies like Docker/ Kubernetes (iii) Cloud integration and deployment on AWS, Google or Azure (iv) Proficiency in one or more programming languages such as Python, Java, Go, C++, C# (v) Theoretical exposure to Machine Learning & Deep Learning based approaches. Hands-on exposure is nice to have.

Meet your team

Artificial Intelligence team as part of SAP Labs Singapore has experienced professionals taking on challenges posed by the SAP customers. Based in Singapore, you will have the opportunity to work on breakthrough projects addressing real-world problems, challenging norms with some of the SAP’s key customers. As part of the global product engineering team, you will participate in rich and engaging conversations with experts around the globe.

SAP Labs Singapore provides an open, modern working environment and the opportunity to become part of the global SAP engineering community.

Experience: 1-5 Years

Role: Project Manager

Key Skills:

· Ability to appreciate and conduct analysis on Business/Operation Processes

· Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal

· Ability to drive and run workshop/ discussion forums with other stakeholders

Key Responsibilities:

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criterias
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan.

Key Requirements:

Education:

· Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)

· At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

· You will typically be assigned to work on specific projects and is expected to support the Project Delivery.

· You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Job Description:

• Participate in develop brand management strategy
• Make annual/monthly plan and budget plan for each brand and organize the implementation
• Establish and improve marketing management systems, business processes and operating standards, Implement various systems, processes and standards, formulate specific solutions to problems and implement.
• Media operation and promotion management.
• Brand marketing planning and implementing management. Evaluate the effectiveness of various marketing activities, issue analysis reports, timely adjust and optimize marketing strategies to improve brand awareness and market share.
• Market research and data analysis, evaluate the performance and changes of the brand in the market, and adjust the marketing strategy and brand promotion plan in time according to the data and changes
• Member management
• Brand public relations management
• Oversee and manage all the design and production in marketing department.
• Other job assigned by superior.

Job Requirements:

• Bachelor’s degree in marketing, business or any other relevant field
• Perferable with F&B marketing experience
• Leadership and project management skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• Strong verbal and written communications skills.

The Operations Manager oversees the daily functions and long-term strategic goals of multiple restaurant locations, ensuring operational excellence, financial performance, and customer satisfaction. This role involves supervising restaurant teams, driving brand consistency, optimizing costs, and ensuring compliance with food safety and workplace safety standards.

The Operations Manager also plays a key role in people management, developing high-performing teams, and maintaining a positive work environment that aligns with company values and objectives.

Job Description

1. Operations

• Oversee daily activities of multiple restaurants to ensure smooth and efficient operations in both front & back of house.
• Drive operational excellence, training, and compliance
• Ensure adherence to the service quality, staff performance, overall guests’ satisfaction, ambiance & value as well as relevant regulatory requirements
• Conduct regular inspections to ensure operational standards, cleanliness, and functionality are maintained & compliance across restaurants
• Implement SOP and all other operational procedures
• Monitor all restaurants, ensuring adequate resources at any given times, address and resolve operational issues promptly, ensuring minimal disruption to service
• Responsible for development, day-to-day direction and coaching for the Operations Team. Ensure performance measurements and individual development plans are implemented

2. Brand Building

• Uphold and promote the company’s brand standards across all outlets
• Collaborate with marketing teams to execute campaigns that align with brand values and objectives
• Ensure consistent execution of national and local store marketing initiatives to maximize visibility and sales
• Reinforcing brand identity through excellent customer experiences

3. Cost Management

• Analyse and manage P&L statements to optimize financial performance
• Monitor expenses, control labour costs, and identify areas for cost-saving opportunities for each restaurant to ensure efficient operations, including achieving budgeted revenue
• Set and align forthcoming monthly targets for sales turnover, food and labour cost, operating expenses and monitor closely to ensure these targets are met
• Recommend new marketing or operational policies and procedures when necessary to keep up with demand and market changes
• Implement systems for inventory control to reduce waste and improve efficiency

4. People Management

• Hiring, training, and supervising front and back-of-house staff.
• ⁠Scheduling shifts and ensuring adequate staffing levels during peak times.
• Lead, motivate, and develop restaurant management teams to achieve business objectives
• Conduct performance evaluations, provide feedback, and create development plans for staff
• Ensure staffing levels meet operational needs while minimizing turnover
• Foster a positive work environment that encourages collaboration, engagement, and career growth

5. Compliance, Service & Cleanliness (CSC)

• Ensure all restaurants comply with all company policies, food safety and sanitation regulations
• Conduct routine audits to maintain high standards for raw and cooked food handling
• Conduct regular safety inspections to identify hazards and ensure corrective actions are taken
• Provide training and updates to staff on food safety protocols and best practices, safety training and emergency preparedness plans for all employees
• Respond promptly to any food safety concerns or incidents to safeguard customers and the brand
• Enforce compliance with workplace safety policies and local regulations
• Maintain records of safety incidents and implement preventive measures to reduce risks
• Review and ensure outlets’ restaurant visitation scorings are maintained at required standards

6. Business Strategic Projects

• Identify, evaluate, and recommend prospective markets, new products, or services.
• Recommend refurbishment plan and/or remodelling of the restaurants’ image and physical appearance and overall ambience in-line with brands’ needs and industry direction.
• Plan and execute investment and reinvestment projects, including new restaurant opening, remodelling/refurbishment, equipment purchase, etc

7. Others

• Perform any other additional responsibilities as assigned by the General Manager of Operations & Marketing

Job Scope:

• Manage and coordinate all aspects of sea freight shipments
• Oversee logistics operations to ensure timely and cost-effective transport
• Act as the primary point of contact for clients, addressing inquiries and providing updates
• Prepare and manage shipping documents, ensuring compliance with regulations
• Negotiate rates with shipping companies and monitor freight costs
• Ensure compliance with international shipping laws and customs requirements
• Monitor and track shipments, providing regular updates and reports
• Address and resolve logistical challenges and issues
• Collaborate with other departments for smooth operations
• Stay informed about market trends and industry developments

Requirements:

• Handle import/export customs declarations
• Ensure thorough checking of shipping documents
• Organize transportation for pickups and deliveries
• Adhere to company policies and procedures
• Communicate professionally via various channels
• Maintain SOPs and report irregularities
• Open and manage files for each shipment
• Build strong relationships with clients, carriers, and service providers
• Suggest improvements in operations, cost control, and customer service

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Project Manager (ACMV)

• 5.5 Days (Mon- Fri 8.30am-5.30pm; Sat 8.30am – 12.30pm)
• Location: Various Site
• $5500 to $8000 salary depending on experience & qualifications

Job Responsibilities:

• Handle overall project management, project schedule and directions for ACMV Project.
• Manage, lead, and handle a team of engineers, supervisors, WSH Coordinator and sub-contractors.
• Manage and control project budget and ensure project completion in timely manner.
• Manage and prepare monthly payment claim submission, variation order submission and extension of time submission to the Main Contractor.
• Manage and prepare sub-contractors’ payment response and variation order claim.
• Carry out site visits throughout the project to record information on the progress of the project against the agreed programme.
• Analyse and prepare the overall schedule and project execution plan.
• Mitigate site issues and propose a contingency plan.
• Liaise with the main contractor, consultant and client representative.
• Plan and allocate resources, projection and forecast of manpower.
• Ensure proper management and control of project documentation.
• Manage and lead the team for preparation, submission and obtain approval of MOS, RA, SWP, shop drawings, material, equipment, RFA, RFI etc.
• Conduct regular site meetings and attend essential meetings.
• Manage, plan, and lead the testing & commissioning of ACMV system.
• Manage, lead and handover OMM document, training, as built drawings, spare parts and DLP program.

Job Requirements:

• Must have at least a Degree in Mechanical Engineering, or Diploma in similar fields.
• Must have 15 years’ design and installation experience in ACMV and BMS System.
• Good knowledge of codes, standards, and procedures.
• Proficient in AutoCAD, Revit.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Purpose:

The Finance Manager is responsible for overseeing the financial management and reporting activities of the company, including budget planning, financial analysis, and providing strategic financial advice to support the executive management team in making informed business decisions.

Key Responsibilities:

Financial Management and Reporting:

• Manage the accounting processes for Singapore operations, including documentation and all related entries, such as posting General Journals.
• Ensure the Trial Balance is accurate and that all ledgers (GL, AR, AP, PA, Assets, Inventories, and Liabilities) are regularly reviewed, updated, and reconciled.
• Prepare and submit monthly management/flash reports, and quarterly reports for Board meetings.
• Coordinate and prepare financial operating budgets, interim financial forecasts, and variance reports on a monthly, quarterly, and annual basis.
• Review the Group’s quarterly order book and provide timely and accurate operational results and financial statements to management.
• Review and approve payment and journal vouchers, petty cash claims, and monthly intercompany balance reconciliations.

Financial Analysis and Compliance:

• Assist in formulating and implementing corporate financial policies.
• Collaborate with the Operations department to ensure effective internal controls are in place.
• Prepare cash flow reports and forecasts, and review major active projects within Singapore operations to evaluate valuation accuracy and identify potential risks and opportunities.
• Ensure positive cash flow by coordinating collections and working with Purchasing and Project Managers to establish reasonable vendor terms.
• Ensure compliance with all tax, licensing, and statutory obligations, including the preparation and filing of quarterly GST returns and other statutory filings such as ACRA and XBRL.

Stakeholder Management:

• Liaise with bankers to manage bank resolutions, banker’s guarantees, etc.
• Maintain up-to-date finance and audit schedules and work closely with auditors and tax agents to provide necessary documentation for annual financial audits.
• Supervise and support the Associate Accountant and finance team to ensure timely and accurate reconciliation of all accounts.

Ad-hoc Responsibilities:

• Complete various surveys for the Department of Statistics, BCA, and other regulatory bodies.
• Assist the CFO with Board matters, such as resolutions for guarantees, ad-hoc reports, and investment activities, including due diligence, feasibility studies, legal reviews, M&A, and JV assessments.
• Oversee the Accpac accounting system, troubleshoot any issues, and provide support to the organization
• Provide support to other associated operational units (e.g., Asophir / OSCG accounts).
• Assist the CFO with additional financial and investment-related tasks as needed.

Requirement:

• Bachelor's degree in Finance, Accounting, or a related field; CPA certification preferred.
• Over 10 years of experience in a similar role, with a strong background in managing financial budgets across multiple projects.
• Proven experience in financial management, budgeting, and reporting.
• Expertise in statutory compliance and internal controls.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Key Responsibilities:

• Lead the development and execution of growth strategies for our products
• Identify and prioritize growth opportunities through data analysis and customer insights
• Collaborate with cross-functional teams to develop and test hypotheses for growth experiments
• Use agile methodologies to manage the development and deployment of growth initiatives
• Analyze data and metrics to measure the effectiveness of growth efforts and inform decision making
• Use SQL to extract and analyze data from various sources
• Develop and execute go-to-market plans for new products or features

Qualifications:

• Min. Bachelor's or Master's degree in a related field (e.g. computer science, siness, marketing)
• Solid years of experience in product management or a related field
• Strong background in agile methodologies, data-driven strategy, and data analysis
• Proficiency in SQL and experience using data to inform decision making
• Experience in go-to-market planning and the crypto industry preferred
• Excellent communication and collaboration skills
• Experience leading cross-functional teams and driving results

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/en-US/TD_Bank_Careers/job/Manager--Data-Scientist_R_1374551

Job Description:

Provide technical leadership across the Analytics function supporting fraud and financial crimes with an enterprise mandate. Role generally provides deep technical knowledge and expertise in customer interactions and financial crimes (including Fraud and AML) to explain complex data analysis and drive insights in a compelling manner to support a growth mandate and inform strategic change.

KEY ACCOUNTABILITIES

• Provide deep technical leadership and expertise to support and define future direction in one or more specialized areas or lead strategic development efforts on new or emerging data science related projects
• Work closely with business owners to identify opportunities and serve as an ambassador for data science
• Play a lead role on cross functional teams of data scientists, data and IT engineers, and business process owners to build cutting edge analytic solutions
• Design and deliver enterprise analytic solutions to our customers
• Develop powerful business insights from customer behavioural data and signals using advanced machine learning techniques
• Build complex statistical models that learn from and scale to petabytes of data.
• Provide analytical thought leadership and staying current on developments in data exploration and the application of data science
• Provide thought leadership and/or broad industry knowledge across multiple business / functional areas or across the enterprise
• Apply industry / analytical expertise to provide innovative and sound solutions that increase business results and/or minimizes risk
• Identify new analytical trends / data needs and repeatable analytic solutions and works with stakeholders to generate hypothesis and create analytical models that help answer impactful business questions
• Accountable for creating and implementing processes and systems to extract knowledge or insights from data of various forms either structured or unstructured.
• Employ techniques and theories drawn on many fields within the broad areas of mathematics and statistics
• Be comfortable working through ambiguity and help make informed decisions
• Work in a highly interactive, team-oriented environment with Big Data developers and Visualization experts
• Act as a lead or top technical data scientist and work closely with senior leadership on significant data and analytics projects
• Support a positive work environment that promotes service to the business, quality, innovation, and teamwork; ensure timely communication of issues/ points of interest
• Develop creative and innovative data driven analytical solutions to optimize operational efficiencies and leverage synergies to support overall business strategies
• Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
• Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)

BREADTH & DEPTH

• Deliver advanced analytical capabilities above and beyond existing methods
• Exceptionally lead and run analytical projects autonomously and create and effectively deliver analytical presentations for executive audiences/stakeholders
• Extensive understanding of the business supported and the overall bank with deep expertise and highly specialized knowledge of analytical concepts and techniques

EXPERIENCE & EDUCATION

• Undergraduate degree or technical certificate
• 8+ years of relevant experience
• Comfortable and experienced with advanced coding (Python, pyspark preferred)

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology, and empowering the community behind them, their potential is limitless. When that happens, weʼre not only helping small businesses, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As the Marketing Technology Manager for Customer Engagement, you and your team will play a crucial role in accelerating the growth and maturity of Xeroʼs marketing and customer comms platforms globally.

Whilst reporting to the Head of Marketing Automation, youʼll also operate as part of the wider global Martech community of practice within the Marketing org.

As a strong product and marketing leader, youʼll balance strategy and vision while providing clarity and overseeing tactical execution, platform roadmaps and operational efficiencies leveraging your depth of technical platform knowledge and martech industry best practice.

Human-Centred & Leadership Qualities:

● Drive innovation within our comm platforms, ensuring our MarTech stack (Segment, Salesforce Marketing Cloud, Qualtrics & Intercom) is set up for multi-horizon growth and success.

● Lead the development of requirements for key initiatives, ensuring that we are investing in features and capabilities that support both the business strategy and user requirements.

● Effectively collaborate with senior stakeholders to ensure alignment around prioritisation and sequencing, and business dependencies are clearly defined and understood.

● Spark and surface new ideas for optimizing our MarTech platforms and ecosystems within Xero.

● Provide guidance and advice to your team and also colleagues across Xero, on the tooling and use of platforms to maximise ROI and ensure effectiveness

● Engage with internal and external consultants, leads and specialists as needed to accelerate priority initiatives and support the delivery of the Customer Engagement strategy.

● Drive best implementation practices within each platform that scale and support our future vision through effective team leadership and also individual contribution.

Data driven:

● Work in collaboration with Technology and Data teams to make data more accessible within Segment, Salesforce Marketing Cloud, Qualtrics (directly), and indirectly Intercom, for effective activation.

● Rationalize and streamline data processes to increase up-time and decrease the need for third party support.

● Manage the data governance and data policy within the CDP (Segment), working alongside our Legal and Security team

● Drive initiatives to improve the quality of reporting available, ensuring optimum set-up, processes and practices to enable marketing to demonstrate and report contribution/ROI for campaigns and key activities.

● Work with the related data teams to deliver the data marketing strategy for trigger-based automation within the platform.

CDP and audience expertise:

● Guide and orchestrate cross functional teams to deliver a Customer Data Platform roadmap, including marketing use cases, creation of core audiences, mapping of cross-channel experiences, data requirements and segmentation rules.

● Work collaboratively with Dotcom, Digital Media, Regional Marketing, Product Marketing, Product Onboarding and Customer Success teams to support the development of CDP business use cases, activation and maintenance of target audiences across acquisition and/or retention marketing channels.

● Ideate and translate marketing use cases and business requirements into a CDP data sets, schemas and platform configurations to deliver business outcomes

● Drive the continual maintenance and improvement of audience data quality and technology usage.

● Identify new opportunities and activation destinations from CDP and manage/monitor existing activation destinations.

Success looks like

● Development of a multi-horizon Customer Engagement team martech vision and defined sequence / roadmap

● Effective planning, management and execution of multiple platform product roadmaps

● Maintaining a complex orchestration schedule and managing dependencies across resources.

● Management of multiple large scale projects and teams simultaneously

● Strong working relationships with stakeholders and peer teams

● Contribution to building and maintaining an inspiring team culture and innovative environment

What youʼll bring with you

Critical competencies

● Live and breathe high performance with a commitment to transparency and direct feedback – while being a collaborative team player

● Self-motivated and achievement oriented with excellent project management skills

● Creative and innovative thought leader who is not afraid to take risks to improve the customer experience, platform usability and scale

● Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution

● Excellent written and verbal communication, with the ability to communicate effectively with senior management, including C-level as required

● Ability to explain complex concepts and train/mentor others from within & outside of your immediate team

● Strong technical skills within MarTech systems to help unlock capabilities and drive innovation

● Understands data process and flows between systems and outbound signals to other platforms

Experience

● Leading and managing marketing technology platforms and integrations

● Managing Projects and Products

● Applying Data Governance and Data Privacy regulations, data management and transformation, ETL, and data modeling in practice

● Applying data management and complex data relationships, data execution and usage for campaigns, reporting etc.

● Applying human-centred design, service design or design thinking

EA Personnel R1985185

EA Licence 15C7529

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---—---

We’re looking for a Strategic Account Manager. This role will report to the AVP, APAC Inside Sales.

Why is this role so important at Similarweb?

As a leading SaaS platform, our product is used by the most known brands in the world.

As a Strategic Account Manager, you will be responsible for developing, executing, and owning the long-term growth strategy for a number of our most important regional customers.

So, what will you be doing all day?

Your role as part of the Strategic team means your daily responsibilities will include:

• Executing various strategies to ensure the region’s top accounts are highly engaged and investing further in Similarweb’s portfolio of products and services.
• Managing relationships with decision makers, influencers and users to increase engagement and product adoption in order to exceed commercial targets
• Identifying and leading up-sell and cross-sell opportunities to drive new business growth through greater advocacy and reference-ability
• Partnering with the Strategic Sales team to ensure a collaborative client experience and account expansion
• Influencing future lifetime value through higher product adoption, customer satisfaction, and overall engagement

This is the perfect job for someone with:

1. Fluent in English and Mandarin (business level) to service customers in both the Greater China Region and other global markets.
2. 7+ years experience in sales, account management or other customer-facing commercial roles
3. Proven experience of navigating renewals and up-sells (SaaS/Digital background preferred)
4. Strong understanding of the digital marketing and / or analytics space
5. Experience with large multinational accounts given the global remit of the role
6. Excellent communication and presentation skills
7. Ability to influence, confidently handle objections and resolve customer issues.
8. Experience client-direct sales and/or account management, and be highly successful at running consultative sales processes in large, complex prospect organizations.
9. Experience in presenting to and interacting with senior management of prospect organizations.
10. Deep understanding of value drivers in recurring revenue business models
11. Team player able to effectively interact with colleagues and business partners across the company

About the team

The Strategic team works in collaboration with various internal stakeholders to develop a long-term growth and expansion strategy with some of the biggest brands in the world. The Pod’s unique structure and work methods allow people to share ideas and build strategies while each person brings their own unique know-how.

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**At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration, with the ability to work partially from home.**

Why you’ll love being a Similarwebber:

• You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
• You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
• We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
• You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.
• Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

Responsibilities

• Business Development – Prospect for and maintain equipment vendors that can offer leasing opportunities to the Company
• Account Management – Liaising and maintaining a good relationship with Vendors’ Sales and Admin throughout the sales process
• Prepare credit proposals including credit evaluation and vendor promotion
• Work closely with various internal departments to ensure a smooth process in delivery the necessary deliverables to vendors
• Achieve individual and team sales target established

Requirements

• Minimum Diploma holder preferably from the business / finance / accounts discipline
• Preferably with at least 2 years sales experience in a lending environment
• Experience in IT Hardware or Software sales will be an added advantage
• Highly sales driven and self-motivated to constantly over-achieve the targets set
• Ability to interpret and analyse financial statements an added advantage
• Meticulous and takes initiative in problem resolution
• Possess a pleasant disposition and is a team player
• Ability to work with people across different departments in the Company and is a strong believer in customer service for both internal and external stakeholders
• Only Singaporeans

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Test Manager

Job Requisition Number: JR47127

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Requirements:

• Bachelor’s Degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organisations preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Our client is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). They have pioneered numerous technologies and accumulated expertise since their establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Their portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). They also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

PURPOSE:

Lead the technical Specialist team in providing all services support, act as the main contact with 3rd party operational support and administer team resources for BAU support and assigned projects. The candidate is also expected to provide activity and issue reporting to the Senior Manager and Management.

The role also requires the candidate to support RSSI innovation’s vision, strategy and initiatives in alignment to the business growth and expansion. This include both customer and internal facing across APAC entities.

RESPONSIBILITIES & TASKS:

• Manage and lead the Technical Specialist team and when necessary lends the additional hands to undertake support and testing activities both customer and internal facing.
• As the team lead, you will be involved in ensuring support tickets is effectively managed from start to finish to support country based technical staff.
• Support business side as an SME including meetings with customer IT teams and provide guidance to the Technical Specialist.
• Manage the technical aspects of product launch which involves installing, testing, learning and understanding the software, understanding its purpose and the preparation of required documents and training material as well deliver required training to meet the business needs.
• Evaluate innovation opportunities of existing service offerings, bringing technological aspects of product integration and value add services.
• Providing technical support on deals from RFP, contracting, implementation through to BAU where needed.
• You will also support UAT and release management of the core software used for service delivery.
• Responsibilities will varies based on business dynamics and expected adoption to changing requirements and demands is necessary.

Additional Roles & Responsibilities:

• Based on your performance, you will undertake a larger responsibility in leading key service initiative and solution 3rd level support that is key to FujiFilm business.
• Be part of the leading team in supporting Guardia 3rd level operation support across countries’ implementation.
• Undertake key feature testing and validation of ALL regional services that falls under the purview of the Technology Management team.
• Provide Technical Service support during BAU for all customer account in the region.
• Provide Technical leadership in key customers projects.

Requirements:

• Degree in information technology, engineering or equivalent
• ITIL, TOGAF and Infrastructure/Network Security technologies certification would be an advantage.
• At least 10 years’ experience in a technical lead role and at least 5 years as team manager.
• Good experience and understanding of Microsoft Infrastructure Technology platforms like Security Certificates, PKI technology, DNS, DHCP and AD services.
• At least 5 years proven experience in troubleshooting technology incidents and problem management.
• Cloud technology experience, esp Azure and AWS
• Experience with Ysoft SafeQ 6
• Good understanding of PKI technologies and concepts
• Experience in delivering training
• Experience in leading technology transformation projects in a cross functional domain experts’ environment
• Experience with Windows Server environments
• Experience with IIS and MSQL
• Knowledge of networking, ports, and protocols.
• Good English written and verbal communication skills.

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

Responsibilities:

• You will oversee the facility management operations
• Lead the in-house maintenance team in all daily facilities maintenance matters and meet the contractual obligations
• Recommendation on M&E and building services to enhance the reliability and feasibility to clients. Close contact with contractors to assess their performance and suggest improvements where ever required
• Oversee the project and maintain its operational conditions and in compliance with all relevant legislation, standards, and requirements governing the maintenance and management of the building / facility
• Ensure all preventive, corrective maintenance, and ad-hoc works are duly carried out

Requirements:

• Diploma / Degree in Real Estate, Facilities Management, Building Services, Electrical or Mechanical Engineering or Equivalent with at least 3 years of working experience in the building & facility management industry
• Good knowledge of Building Maintenance & Strata Management Act (BMSMA) will be an advantage
• Experience in property & project management and A & A works
• Good communication skills and ability to lead and coach other members of the team
• Able to start work immediately or within short notice period

*Interested applicants must have the pre-requisite relevant qualification/experience of 3 years in the respective positions. Please apply through the job application with detailed resume stating current and expected salaries.

Purpose of Role

The Portfolio Relationship Manager is responsible for engaging with existing and prospective tenants to promote the portfolio’s workspace, community and experience of the future. This role is responsible for the tenant prospecting journey, and along with the leasing managers, will facilitate the initial engagement of office and retail tenants. This role is also responsible for establishing strategic relationships with corporates and working with internal departments to deliver corporate and community engagement programs.

Responsibilities

1. Enhancing value of the portfolio and RQAM business

• Establish strategic corporate tenant relationships.
• Develop and evolve the tenant prospect journey
• Support the vision of creating the workspace, community and experience of the future.
• The ByTheBay digital platform and its functionality facilitates the workspace community and experience of the future. Communication of this functionality to the community and corporates is critical to the success of the role.

2. Workspace Solutions

• Engagement of portfolio tenants with the ByTheBay platform and it’s various categories particularly BayGreen, BayGive, BayFit and BayPlay. Build relationship with Marina Bay stakeholders to promote Marina Bay events on the ByTheBay platform.
• Working with the Customer Experience Manager to promote the portfolio, Bayspace and ByTheBay platform to new portfolio prospects. Data transparency and for tenants will further enhance their understanding of staff engagement and their utilisation of space.

3. People Development

• Collaborative team player with the ability to work effectively across departments
• Develop and leverage internal cross department relationships to deliver community and corporate engagement programs

Requirements

• At least 5 years of experience in business development, partnership management, or related roles.
• Degree in Business Administration, Marketing, Real Estate, or a related field
• Experience in the real estate industry or a related sector is strongly preferred
• Strong negotiation and contract management skills
• Self-motivated, have good communication skills, meticulous, organized and able to work independently
• Excellent relationship building and interpersonal skills.
• Ability to develop and execute partnership strategies that drive business growth.

PRISM+ is Singapore's largest direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role reports to the Chief Digital Officer and will take charge of managing our air-conditioner products. As the Product Manager, you will be responsible for strategic planning, commercialization, and operationalizing your product category, driving its growth. Your involvement will span the full product lifecycle, including defining requirements based on customer feedback, market trends, and business goals.

You will work closely with cross-functional teams and our partners to ensure our products deliver the best value and experience for our customers. Strong rapport-building, curiosity, meticulousness, and technical competency are key to success in this role.

Key Responsibilities:

• Develop and execute a go-to-market strategy, considering global opportunities, target customers, positioning, value proposition, pricing, and initial capacity plans.
• Build and maintain relationships with partners to design and manufacture new product models.
• Lead product development, conduct consumer and market research, define product requirements, and oversee product launches, user manuals, and product roadmaps.
• Partner with software development on product requirements and smart home integration.
• Identify and prioritize new product opportunities based on market trends, customer needs, and competitive analysis.
• Collaborate with marketing to monitor and drive product success.
• Drive innovation based on industry trends and best practices.
• Provide regular updates and reports to senior management on product progress.

Requirements:

• Bachelor’s degree in a relevant discipline (e.g., Management, Marketing, Engineering, or Finance), or equivalent relevant experience.
• Minimum of 8 years of relevant B2B product management experience or equivalent expertise in product strategy, development, and launch.
• Analytical self-starter with the ability to work through ambiguity and take initiative in new product lines or models.
• Strong data analysis and modelling skills, with the ability to present insights to stakeholders.
• Solid understanding of business trends, sustainability, and consumer perception to drive actionable insights.
• Detail-oriented with strong project management skills across multiple markets.

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy? If so, we want to hear from you!

Assistant Event Manager

Singapore

The Assistant Event Manager is responsible for the development, planning and overall operational and execution of meetings, conferences, incentive travel programs and/or special events. The Assistant Event Manager works on a variety of projects simultaneously and serves as the day-to-day planning contact for each respective department. The Assistant Event Manager is responsible for the day-to-day internal contact and project planning functions and overseeing such elements as website development, attendee management, budget management, and final program billing.

Your Responsibilities

• Conduct site inspections, follow up with site inspection notes, revised estimated budget, program itinerary and program timeline
• Utilize, recommend and leverage BCD Meetings & Events preferred hotel agreements and approved Destination Management Companies (DMC).
• Negotiate and purchase ground transportation, entertainment and décor elements via preferred DMCs and/or direct vendors.
• Ensure timely payment of all supplier/vendor bills and oversee invoice payment of deposits are received on time
• Work with various departments to develop, coordinate and implement program agendas and itineraries
• Work with business leadership to create, develop, price and facilitate new and repeat business proposals, including, but not limited to destination, air, hotel, activity and event overviews
• Conduct internal pre-program briefings and post-program debriefings, including briefing and debriefings.
• Manage day-to-day internal program budgets, present to Manager and Event owner for review and approval prior to sending to the client.
• Source destination, air, hotel and venue options that meet the goals and objectives of the departments.
• Track and manage air, hotel and vendor attrition, cancellation and deposit schedules.
• Facilitate the creative direction and fulfillment of program-related participant and host communications materials, including but not limited to save the dates, registration announcements, room gifts, pre-trip and on-site materials, including program signage and participant name badges.
• Reconcile all final billing on-site prior to final billing being sent to Finance and ensure final billing timeline is met.

Key Contacts / Relationships

• Internal Key operations and sales/account management (if applicable) personnel
• External Clients, industry contacts including suppliers

You might also have

Essential

• Diploma or Degree in Event Management or equivalent
• Minimum of 4 years’ experience in planning meetings, incentives, conventions, conferences and/or special events
• Minimum of 4 years’ experience managing outside vendors, sourcing and negotiating contract services
• CMP, PMP accreditation will be a plus
• Proficiency in word processing and Microsoft Office applications
• Proficiency in database management
• Strong time management and organizational skills to manage multiple projects
• Excellent customer service skills and attention to detail
• Ability to communicate effectively both verbally and in writing
• Ability to work well under pressure and adapt to ever-changing scenarios
• Capability of problem-solving – Anticipating, initiating and resolving issues

Preferred

• Bachelor’s degree preferred
• CMP certification preferred

What We Offer You

• A culture of purpose where we are invested in your happiness and career growth
• Competitive salary and benefits package

How To Apply

Click apply now to be considered.

Get to know BCD M&E

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.