• Proficiency in Scala programming and functional programming principles.
  • Strong SQL skills, including query optimization and database design.
  • Hands-on experience with Hadoop ecosystem tools (HDFS, Hive, YARN, MapReduce).
  • Familiarity with other big data tools like Spark, Kafka, or Flink is a plus.
• Problem-Solving:
  • Strong analytical skills with the ability to troubleshoot and resolve complex data issues.
• Communication:
  • Excellent communication skills to effectively collaborate with technical and non-technical stakeholders.
• Experience:
  • 6+ years of experience in data engineering, big data technologies, or a similar role.

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Job Description & Requirements

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Job Description & Requirements

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Salary: $4,500 - $7,000

We are looking for a skilled Network Engineer to join our engineering team. You’ll be responsible for designing, implementing, and managing network systems and data center infrastructure.

What You’ll Do:

• Design and implement network systems, ensuring they meet client requirements.
• Install and terminate network equipment (copper, fiber, switches, routers, firewalls, etc.).
• Test, configure, and manage servers (VMware), SAN storage, and network infrastructure.
• Conduct factory acceptance tests (FAT) and provide reports.
• Deliver training and presentations to customers.

What You’ll Need:

• Bachelor's degree in Computer Science, Networking, or a related field.
• 5+ years of relevant experience.
• Strong documentation, organizational, and troubleshooting skills.
• Certifications:Cisco (CCNP preferred).
• NetApp/EMC (NCDA preferred).
• VMware (VCIX6-DCV preferred).

For interested applicants, kindly click “apply”

EA Personnel Name: Melody Sim
EA Personnel No: R2095899
EA License No: 16C8443

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Salary Range: $3,800 - $5,500

The System Engineer designs, configures, and documents telecommunication systems such as IP Infrastructure, WLAN, CCTV, Radar, and other technologies. Reporting to the Engineering Manager, this role involves technical design, drawing preparation, and ensuring client requirements are met.

Responsibilities

• Design and document telecommunication systems based on client needs.
• Prepare engineering drawings and oversee their quality and compliance with standards.
• Support system configuration, testing, and factory acceptance processes.
• Train clients and commissioning engineers, and assist with equipment assembly and integration.

Requirements

• Diploma in Telecommunications or a related field with 4–5 years of relevant experience.
• Strong documentation, time management, and communication skills.
• Proficiency in AutoCAD and experience with site commissioning or coverage tools is a plus.

EA Personnel Name: Melody Sim

EA Personnel No: R2095899

EA License No: 16C8443

Job Description & Requirements

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

• Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.
• Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.
• Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.
• For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.
• Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Diploma/Bachelor's degree in Civil & Structural Engineering
• Mininum 2 - 5 years' experience working in construction industry
• Preferably with HDB experience

Responsibilities:

• Develop new accounts and manage existing customers
• Evaluating sales potential and actively follow up with customers’ requirements
• Identify customers’ needs and offer technical solutions, training & application support
• Plan, forecast and materialize sales target

Requirements:

• Degree/Diploma in Electrical / Electronic Engineering with preferably 2 years’ of sales experience in the electronics industry.
• Preferably with technical background in areas relating to electrical/electronic equipment.
• Prior experience in Renewable Energy and Battery related applications experience will be a plus.
• Proficient in computer hardware and software
• Able to learn and assimilate new technology quickly
• Dynamic, Independent and able to adapt to multi-tasking environment
• Preferably have a car
• Willing to travel

5 days week (9.00 AM - 6.00 PM)

• To support customer in maintaining their existing AliCloud solutions in accordance with best practices.
• To fix issues in customers existing AliCloud solutions.
• To communicate with Alibaba Cloud for advice on technical issues.
• To communicate and align with offshore AliCloud Data Engineer on task assigned to FPT team.
• Bachelor degree or above in IT and engineering, with relevant professional certificates.
• AliCloud related certification is a MUST.
• At least 1 other cloud (non AliCloud) certification will be preferred. More cloud certifications will be a big PLUS.

Requirements

• 3 to 5 years of working experience in IT industry.
• Hands-on experience in at least 1 AliCloud related project is a MUST. More AliCloud projects will be a PLUS.
• Hands-on experience in other cloud (i.e. non-AliCloud) related projects will be a PLUS.

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

- Diploma/Bachelor's degree in Mechanical Engineering

- Mininum 2 - 5 years' experience working in construction industry

- Have experience with HDB projects

Project Client Management:

• Excellent execution of project towards company objectives and client satisfaction
• Good understanding of job nature
• Monitor progress of project and update project status to Superior & Finance Department
• Being efficient & manage project efficiently
• To assist engineers in day-to-day issues

Technical Competencies:

• Good understanding of local code requirements
• Good engineering knowledges in relation to company services offered(eg. M&E professional services, Green Mark Related work etc.)
• Help to review the works of the engineers assigned to you, with the objective of compliance to local authority requirements coupled with sound engineering principals

REQUIREMENTS :

• Degree in Electrical or Mechanical Engineering or equivalent.
• Minimum 5 years of working experience in M&E consulting firm.
• Strong building M&E knowledge with hands-on experiences.
• Knowledge in design and building project and relevant code of practice.
• Proficiency in AutoCAD / BIM software is an added advantage.
• Provide guidance to junior engineers.
• Able to work as a team, assertive, independant and proactive.

Interested candidates please submit updated resume via “APPLY NOW”.

Please include your availability date and expected salary in your resume.

We regret only shortlisted candidates will be notified.

Project Client Management:

• Excellent execution of project towards company objectives and client satisfaction.
• Good understanding of job nature
• Monitor progress of project and update project status to Superior & Finance Department
• Being efficient & manage project efficientcy

Technical Competencies:

• Good understanding of local code requirements
• Good engineering knowledges in relation to company services offered (eg.M&E professional services, Green Mark Related work etc.)

REQUIREMENTS :

• Candidate must possess at least Diploma/Bachelor's Degree in Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
• Required language(s): English
• At least 2 Year(s) of working experience in an M&E Consulting firm.
• Knowledge in design and building project and relevant code of practice.
• Proficiency in AutoCAD/BIM software is an added advantage.
• Able to work as a team, assertive , independent and proactive.
• Candidate without relevant working experience but with good interpersonal skills will be considered.

Interested candidates please submit updated resume via "APPLY NOW".

Please include your availability date and expected salary in your resume.

We regret only shortlisted candidates will be notified.

We are seeking qualified candidates to join our team in the following roles:

• Project Coordination.
• Manage and engage client/contractors and loca authorities to drive project exceution, submission to authorities and overall on-site construction supervision
• Carry out inspection of M&E work, such as Fire Sprinkler, Fire Suppression, FAP..etc
• Ensure contractor comply with all necessary standards, code of practice and safety regulations
• Prepare M&E coordination drawings and liaise with Architectural Coordinators for drawing issuance
• Handle any other ad-hoc duties and tasks assigned.
• .

Requirements:

• Ability to work proactively, independently, and as part of a team.
• Demonstrated ability to learn quickly.
• Knowledge in Mechanical & Electrical Engineering is a plus.

If you are interested in joining our dynamic team and meet these qualifications, please submit your resume and a cover letter. We look forward to welcoming you!

1. PREPARATION OF INSTALLATION SCHEDULE

2. PREPARATION OF SUBCONTRACTOR’S CONTRACTS

3. SITE SUPERVISION AND PROGRESS MONITORING

4. EQUIPMENT & MATERIAL ARRANGEMENT, DELIVERY & CHECKING

5. SITE CO-ORDINATION MEETING

6. PREPARATION OF DAILY REPORTS, MONTHLY REPORTS, PURCHASE ORDERS & DELIVERY ORDERS

7. PREPARATION OF BUDGETARY AND CONTROL

8. PREPARATION OF SITE PROGRESS CLAIM

9. SAFETY

10. WORK QUALITY CONTROL

11. PREPARATION OF OPERATION & MAINTENANCE MANUAL

12. COMMISSIONING, PREPARATION AND MONITORING

13 PREPARATION OF AS-BUILT DRAWING

14. PREPARATION OF COST ESTIMATION

Advance Packaging Integration – Senior Engineer (Package Development Engineering, Silicon Technology Package Integration) (PDE STPI)

We are looking for a Package Silicon Integrator in Package Development Engineering (PDE) Senior Engineer who will lead and drive Micron’s Packaging Technology Development Projects meeting Time to Market (TTM) business unit needs as well as meeting performance targets for Thermal, Electrical, Mechanical, Reliability and Cost. You will collaborate with Micron’s multi-functional team that include Product Development, Wafer level process, Assembly, Test, Manufacturing and Global Quality. Together, we will be responsible for the designing Test Vehicle Development Strategy, and execution to definition, development, and delivery of state-of-the-art product/packages that will shape the future of advanced computing, automotive and mobile products.

Responsibilities will include, but are not limited to:

• Drive package technology integration activities for the silicon test chip development projects and support NPIs to keep roadmap items on track to meet “go to market” timelines.
• Coordinate core team in Development and NPI space of advanced 2.5D/3D packages and standard packaging to drive material and BOM choices, body sizes, manufacturability, and package constructions to achieve acceptable Design for Manufacturing (DFM) and Design for Reliability (DFR) requirements.
• Evaluate wafer design inclusive of bondpad, scribe, pillars/bump and polyimide, and drive materials and BOM choices such as die thickness and mold compound to meet chip package interaction requirements.
• Drive materials characterization from both package and die components to understand chip package interaction mechanism using TMA, DMA, nanoindentation, and packaging mechanical and thermal stress stimulus.
• Drive novel solutions with silicon design and product teams to recommend the optimum package solutions to meet electrical, mechanical (1st, 2nd, and 3rd level interconnect), thermal, reliability, cost, and other system level requirements.
• Interface closely with multi-functional team that include Product Development, Wafer Level Process, Assembly, Test, Manufacturing and Global Quality and manage the product/package to mass production.

Requirements:

• Bachelor/Masters of Science in physics, materials, mechanical, chemical, or electrical engineering. MS or PhD preferred
• 5+ years of relevant experience in semiconductor manufacturing or a related field, with hands-on experience in semiconductor packaging or Frontend processes, specifically in technology on
• Appreciation for Structured Problem Solving
• Ability to interpret die-, package-, and system-level design and simulation (thermal/mechanical/electrical) methodologies and results
• Knowledge in Chip Package Interaction (CPI)
• Experience and working knowledge with 2.5D/3D heterogeneous integration technologies such as WLFO, SoIC, CoWoS, WoW, InFO, and other chiplet/SiP architectures is a plus
• Experience with wafer bumping, package assembly, substrate technology, BOM selection, testing and product development lifecycle
• Excellent communication skills with the ability to convey complex technical concepts to both technical and non-technical partners
• Demonstrated leadership experience in guiding multi-functional teams and driving technical excellence

Keen on the role? Apply now!

Advance Packaging Integration – Senior Engineer (Package Development Engineering, Silicon Technology Package Integration) (PDE STPI)

We are looking for a Package Silicon Integrator in Package Development Engineering (PDE) Senior Engineer who will lead and drive Micron’s Packaging Technology Development Projects meeting Time to Market (TTM) business unit needs as well as meeting performance targets for Thermal, Electrical, Mechanical, Reliability and Cost. You will collaborate with Micron’s multi-functional team that include Product Development, Wafer level process, Assembly, Test, Manufacturing and Global Quality. Together, we will be responsible for the designing Test Vehicle Development Strategy, and execution to definition, development, and delivery of state-of-the-art product/packages that will shape the future of advanced computing, automotive and mobile products.

Responsibilities will include, but are not limited to:

• Drive package technology integration activities for the silicon test chip development projects and support NPIs to keep roadmap items on track to meet “go to market” timelines.
• Coordinate core team in Development and NPI space of advanced 2.5D/3D packages and standard packaging to drive material and BOM choices, body sizes, manufacturability, and package constructions to achieve acceptable Design for Manufacturing (DFM) and Design for Reliability (DFR) requirements.
• Evaluate wafer design inclusive of bondpad, scribe, pillars/bump and polyimide, and drive materials and BOM choices such as die thickness and mold compound to meet chip package interaction requirements.
• Drive materials characterization from both package and die components to understand chip package interaction mechanism using TMA, DMA, nanoindentation, and packaging mechanical and thermal stress stimulus.
• Drive novel solutions with silicon design and product teams to recommend the optimum package solutions to meet electrical, mechanical (1st, 2nd, and 3rd level interconnect), thermal, reliability, cost, and other system level requirements.
• Interface closely with multi-functional team that include Product Development, Wafer Level Process, Assembly, Test, Manufacturing and Global Quality and manage the product/package to mass production.

Requirements:

• Bachelor/Masters of Science in physics, materials, mechanical, chemical, or electrical engineering. MS or PhD preferred
• 5+ years of relevant experience in semiconductor manufacturing or a related field, with hands-on experience in semiconductor packaging or Frontend processes, specifically in technology on
• Appreciation for Structured Problem Solving
• Ability to interpret die-, package-, and system-level design and simulation (thermal/mechanical/electrical) methodologies and results
• Knowledge in Chip Package Interaction (CPI)
• Experience and working knowledge with 2.5D/3D heterogeneous integration technologies such as WLFO, SoIC, CoWoS, WoW, InFO, and other chiplet/SiP architectures is a plus
• Experience with wafer bumping, package assembly, substrate technology, BOM selection, testing and product development lifecycle
• Excellent communication skills with the ability to convey complex technical concepts to both technical and non-technical partners
• Demonstrated leadership experience in guiding multi-functional teams and driving technical excellence

Keen on the role? Apply now!

Responsibilities

Excellent execution on assembly process for 1st NPI success and smooth transfer process from NPI to HVM

• Excellent execution of the qualification of NPI products / packages build that proliferate from the pilot products and packages according to planned timeline
• Full responsible on support NPI business process with process TRA, POS, PFMEA/QCP, risk mitigation and documentations.
• Deliver BIC yield and cost on product NPI with integration of DFx BIC package solution, process guideline and design rules.
• Collaboration with multi-functional team from NPI to LVM/HVM process transfer. On-time execution of NPI Customer samples and Engineering Samples build for new products and packages

SME Process Owner Responsible for Continuous Improvement on Process Yield, Defect Elimination and Process Characterization

• Process owner to perform on-time detection with data analysis for process yield improvement. Lead the defect elimination and continue improvement action, with problem solving methodology, statistical analysis and integration solution decision.
• Process owner to develop process recipe for BIC UPH, conducting process characterization to define process parameters and boundary.
• Continuous develop in depth assembly process technical knowledge, well understand process capability/tolerance//spec limit/CpK, and apply key tools PFMEA/QCP/APC/FDC/Alarm on assembly processes Cz/Development/NPI.
• Global leader for cross team collaboration on network BKM, process recipe spec and recipe standardization/conversion.

Technology enablement and development – Process, Material, Equipment

• Participate and support Product Roadmap, to enable key process capability and technology development to ensure packaging solution is ready prior 1st Qual Silicon deliver.
• Frequent engagement with equipment and material supplier (at least interval of monthly or daily/weekly for process issues)
• Collaboration with Supplier and involvement Supplier Roadmap (Material/Equipment/OSAT), to understand market trends and competitor’s direction, ensure key process technology and capability enablement is in-line.
• Frequent review and participant Competitor Analysis, to understand market trends and competitor’s technology/capability boundary
• Engage and follow PDE business process (TGR, TORB, KEG interlock) for new technology qualification, alignment and safe launch

Teamwork and General expectation

• Trainer/Buddy/Mentor for new team members, build effective relationships within team and cross team (peers, counterpart)
• Regularly review data and direction with supervisor. Demonstrate sound data analysis and judgment. Present reports and findings with appropriate conclusions, recommendations and decision making.
• Develop, or coordinate development of, training materials for existing/new process
• Safety Identify and promptly report hazards, follow safety procedures and area work rules including proper PPE, lockout and chemical safety.

Qualification

• Bachelor or Masters in Electrical Engineering, Materials Science, Chemical Engineering, or related field. A PhD is a plus.
• 1-3 or more years of experience in Semiconductor Manufacturing, Process & Equipment Engineering and/or New Product Introduction.
• Demonstrated track record in baseline performance improvement, business process creation, process simulation techniques, data interpretation skills and proficiency in statistical analysis/method.
• Be able to comfortably work across organizational boundaries and geographies.
• Ability to effectively collaborate with multi-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.
• Organized, meticulous, and strong focus on results.
• Excellent analytical skills
• Excellent communication and written skills

As a Quality & Reliability Assurance Engineer in Global Quality, we are encouraged to conduct electrical failure analysis and data analysis of next-generation 3D NAND memory devices. To sustain and improve Micron's memory quality, and developing outgoing monitor strategies together with risk assessment and product disposition in deviation management in HVM (high volume manufacturing( environment.

Responsibilities and Tasks

• Develop outgoing quality and reliability monitor strategies of NAND products in production phase.
• Perform product failure analysis on rejects to identify the failure mode and mechanisms that will lead to successful corrective actions and/or preventive actions.
• Assist and consult on post qualification quality and reliability issues and assist in the analysis and disposition of these materials.
• Coordinate with Research and Development and Product Engineering teams to comprehend new reliability issues and how to test for and assess their impact to customer risk and reliability.

Requirements

• Excellent problem-solving and analytical skills with strong attention to details.
• Ability to communicate clearly and concisely both verbally and in writing is essential in this role.
• Good organization skills and ability to multitask and coordinate between multiple issue at any given time.
• Ability to work optimally in cross-functional teams and handle pressure situations in a professional manner.
• Candidates with at least 2 years of experience in the semiconductor industry as QRA or Product Engineer are preferred but fresh graduates are welcomed to apply. Experience in flash memory debugging and failure analysis is a plus.
• Bachelor's or Master's degree Electrical Engineering, Electronics Engineering, or a related discipline.

Thriving the CONVERGINT Way

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

This position provides comprehensive services for security systems, ensuring client satisfaction. This includes troubleshooting, proficiency in company products and technology, and continuous improvement. Convergint prioritize strong client relations, while adhering to our standards and policies for timely preventive maintenance.

Main Responsibilities

• Collaborate with the Customer Service Representative to timely resolve client's security system issues
• Deliver comprehensive support and maintenance services, encompassing routine preventative maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training
• Create detailed system diagrams using AutoCAD software
• Build strong partnerships with clients while continuously striving to enhance customer satisfaction
• Maintain the support & maintenance contract renewal
• Ensure the excellence of services by strictly adhering to company standards and policies, service requests within the designated region
• Perform regular preventive maintenance tasks and effectively address daily troubleshooting requirements
• Thoroughly follow up on all open technical issues until the problems are fully resolved
• Assume ownership of all service-related issues once the External Hand Over is completed by the Project team

Requirements

• Minimum Diploma in Electronic, Computer, Automatization or Mechanical Engineering.
• Experience in security system field with knowledge of Access Control and CCTV will be considered as a plus
• Basic IT knowledge in hardware, network and database
• Ability to work under pressure
• Strong analytical skill and problem-solving ability
• Strong self learning ability, work independently
• Customer-orientation
• Excellent communication and interpersonal skill