Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Job Duties

• Assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occuring in the hotel when necessary
• Record all complaints into log book for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience
• Excellent communication and interpersonal skills
• Proactive team player
• Positive working attitude
• Strong analytical problem solving skills

We regret that only shortlisted candidates will be notified.

The Project Manager drives all activities related to an assigned project, acts as a centralized coordination point and interface to the Account Team and is responsible for the performance delivered to the customer, including:

• Manage project or sub project of low risk. Lead sub project team. Plan and monitor delivery phase of sub project.
• Manage projects or sub projects independently ensuring timely delivery and good quality.
• Ensure customer satisfaction with delivery and implementation services. Has overall delivery, resource management to achieve project targets.
• Accountable for delivering the customer project scope – products and services - to the customer within the assigned area of responsibility.
• Ensures project management based on PMI principles and in full alignment with Mode of Operations.

REQUIRED SKILLS

• Established skills and knowledge of theory and principles within a professional discipline. Uses functionally specific knowledge.
• At least 7 -10 years of Project Management/Rollout experience.
• Bachelor's Degree or equivalent.
• Good Communication and negotiation skills.
• PMP certification is a plus.
• Possess Leadership Qualities, excellent Team Player and leading a team of Project Managers.
• Experience in handling complex and large projects with demanding situations.
• Experience in delivering RAN, Core, OSS, Network performance, System Integration projects will be a plus.

RESPONSIBILITIES

Customer Relationship Management:

• Establishes and maintains good customer relationship

Managing financial and non-financial Performance:

• Driving forcontinuous efficiency improvement by e.g.
• Project Cost Adherence (PCA) management
• ProjectvAsset Rotation Days (PARD) reduction
• Optimizing Project operational performance (non-financial KPIs, e.g. Project Schedule Adherence)
• Ensuring efficient claim management
• Aim to improve revenue and GM by e.g. capturing up-selling opportunities by effective Change Management

Contribution to Service Solution Creation

• Contributes in identifying and creating business opportunities
• Contributes to pre-sales and tendering processes

Project Management Planning

• Ensures Project Target Agreement (PTA) process takes place
• Validates PTA contents
• Plans Project based on PMI principles and processes (initiate, plan, execute, monitor/control, close) guidelines
• Leads the customization of Global e2e operational processes to project requirements (e.g. network operations processes, supply chain process, logistics processes, acceptance process etc.) and ensures it is aligned with Mode of Operations
• Ensures contract management process is initiated and integrated with Project Management processes, operational processes and Contract Management policies

Monitoring & Controlling Project and Execution

• Monitors & controls the project targets against the PTA
• Project Management processes e.g. time management, cost management, scope management, quality etc., including e.g.
• ensures sufficient operational visibility to relevant stakeholders (e.g. PMO, Customer) through specific tools
• participation to periodic reviews e.g. Review Meetings
• execution of operational processes in line with Mode of Operations and applicable guidelines
• operational KPIs
• KPIs as specified in Service Level Agreements
• execution of the contract management process
• adherence to applicable official guidelines, handbooks and instructions

Updating the Project Management Plan

• Continuously and proactively adapt Project Management Plans and Delivery Processes to reflect the changing environment

Risk Management & Stakeholder Management

• Identify and analyse risks and opportunities.
• Plan and implement risk response actions.
• Ensure risks actively monitored and managed and risk management plan updated
• Stakeholder Management, Managing the expectations of project stakeholders, e.g customer, project team organization subcontracto, Account team, 3rd party vendors (multi-vendor partners)

Management and Logistics (OML)

• Setting up and maintaining clear and effective internal and external communication within the project stakeholders (e.g. customer and project teams)

Leading the Project Team(s) Organization

• Organize and lead the project teams
• People management on-boarding/off-boarding people, manage, performance

Closure and handovers

• Ensure contractual requirements completed (e.g. Acceptance Testing done, PACsigned by customer)
• Close the project (e.g. collect lessons learnt, post calculations, document PTA completion)
• Customer handover activities (e.g. documentation)
• Ensure internal handover (if applicable)

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

• Permanent headcount, based in Singapore
• Leading property developer, one of Asia's largest real estate groups
• Candidates must have relevant experience in commercial/retail leasing

Responsibilities would include:

• Prospect for new tenants and work with appointed agents to source for suitable tenants
• Negotiate lease renewals, finalise lease agreements and other leasing related documentation
• Conduct competitive market research and monitor market trends
• Liaise with tenants and building occupants on leasing and tenancy related matters
• Discuss renewals and expansion plans with existing tenants to retain occupancy with positive rental reversions
• Build strong relationship with customers and coordinate with various stakeholders
• Establish, maintain and strengthen business relationship with tenants and in turn develop deeper understanding of tenants’ needs, future plans and internal decision-making process regarding tenants’ space requirements

Profile of ideal candidate:

• Degree in any discipline
• Preferably with 3-8 years of experience in retail or commercial leasing, title commensurates on experience
• Strong interpersonal skills and communication skills
• Detail-oriented, able to work independently and collaboratively within a team
• Strong leadership, team management, and team-building skills

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-19280/FB.
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.
Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Position Opportunity at ClearWind

Position Title: Administrative Manager and Executive Assistant

Location: Singapore, onsite

Position Overview

The Administrative Manager at ClearWind sits at the center of the company’s operations in Singapore, supporting a team of professionals working across Southeast Asia working on tropical forest conservation and climate change. The AM supervises and oversees the company’s, administrative systems, ensuring that daily operations are performed seamlessly and efficiently. This includes hiring, training of future administrative team members, coordinating with the administrative and finance teams in the United States and countries throughout Southeast Asia, develop, review and improve company policies, systems and procedures. The Administrative Manager will also support recruitment and the provision of human resource services to the team, and undertake bookkeeping and controls on behalf of the Singapore team, with reporting requirements to central financial office in the United States.

Position Responsibilities

• Responsible for the onboarding and offboarding of the employee, interns and independent contractors
• Ownership and maintenance of the Singapore Human Resources Information System (HRIS), Performance Management Tool, Expense Management tool
• Manage all EP applications, work passes, dependents passes, interaction with MOM, ACRA or IRAS
• Scanning and review CVs and work with Department Heads to manage Job Descriptions, reviewing and interviewing candidates
• Document Preparation and Management: Drafts, edits, and manages business documents such as reports, presentations, and memos, ensuring that all information is accurate, up-to-date, and properly formatted.
• Reviewing, developing and/or improving current administrative systems, policies, and procedures, identifying and developing new systems, policies and procedures wherever required.
• Ensuring smooth operation of the office, managing landlord, vendors and supplies
• Lead, manage and track procurement, price comparisons, or other requirements regarding purchase of either IT assets, software, or company support services such as insurance.
• Work with the accounting and management teams in the United States with bookkeeping, travel and expense, and payroll cycle including auto-inclusion scheme
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Organizing and storing information using the Company’s cloud-based filing systems.
• Travel Booking Management support to the growing team and executives
• Marketing administrative support
• Provide any other executive assistance to the Executives as required
• Any other reasonable tasks assigned

Eligibility Requirements

• Singaporean Citizen or Singapore Permanent Resident
• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management, human resources, office management, payroll and vendor management
• Strong communication between all levels of stakeholders in a fast-paced start-up with diverse nationalities
• Exceptional leadership and time, task, and resource management skills.
• Self-starter with strong problem-solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Attention to detail
• Familiarity with local labour laws and compliance
• Proficiency with IT, especially MS Office and MacBook, other internal tool stack HRIS, Zoho Expense, Culture Amp and Office 365

Work Condition & Team

The chosen candidate will mainly work at our modern office in the central area of Singapore. The candidate will be part of the dynamic and diverse team dedicated to making a meaningful, significant impact against climate change. Our mission involves preserving and restoring crucial ecosystems in Southeast Asia. Together, we aim to build a greener and more sustainable future.

If you believe this is the ideal opportunity for you, we encourage you to apply through our job board. Please provide the most recent version of your CV along with your availability details.

Come Join Us

ClearWind is a forest carbon project development company headquartered in Singapore. It originates, designs, and develops nature-based projects across Southeast Asia that mitigate climate change through the protection of tropical forest landscapes and remove greenhouse gases from the atmosphere through the restoration of forests and other natural ecosystems. ClearWind was founded on the mission of achieving these goals through global carbon and climate markets, bringing value back to maintain the natural ecosystems, biodiversity, and local communities that are stakeholders in our projects. ClearWind draws on decades of combined experience from across the region to deliver a comprehensive approach to project design, delivering the highest impact and quality of projects to the market. With nearly two decades of individual expertise in market-based solutions to conservation in Southeast Asia, we work to leverage natural capital as a viable opportunity for local economic development, while helping companies work through efficient market mechanisms to meet their climate targets.

The ideal candidate should be experienced in bid management and a proven track record of success in delivering winning bids.

Core Responsibilities:

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contribute to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements:

• Bachelor Degree with at least 5 years of experience in managing end-to-end bid process.
• Excellent communications skills to manage stakeholders and clients.
• Experience in handling IT project tenders as part of Proposal/Presales/Sales team is a plus.
• Experience in risk management and project management is a plus.
• Ability to work independently and meticulous.

Job Description

• Managing a team of 6 employees in the IFF Key Account department.
• Supervise and support team members in their day-to-day tasks.
• Monitor team performance and address any issues or concern promptly.
• Delegate task effectively and ensure workload distribution is fair.
• Overseeing daily operations and problem solving.
• Ensure smooth and efficient operation of the team.
• Implement solutions to improve processes and workflows.
• Foster a proactive approach to problem solving within the team.
• Communicating and building trusted relationships with customers.
• Serve as a point of contact for key accounts, addressing inquiries and resolving issues.
• Listen to customer feedback and identify areas for improvement.
• Understand customers needs and preferences to provide personalized service by maintain a high level of customer satisfaction through effective communication and service delivery.
• Contributing to improving guidelines and processes for the team.
• Identify opportunities for process improvement and efficiency gains.
• Collaborate with team members and leadership to implement best practices.
• Monitor the effectiveness of implemented changes and make adjustments as necessary.
• Collaborating with the IFF Key Account team to ensure efficient workflows.
• Align team goals and priorities with overall departmental objectives.
• Ensure effective communication and coordination between team members.
• Foster a collaborative and supportive team environment.

Job Requirement

• Minimum 'O' level.
• Good Communication skills.
• Minimum 10 years of shipping knowledge, handling carriers and stakeholders.
• Experience to handle a team of at least 5 Direct reports.

Job Responsibilities

• Establish a strong business base among supporting accounts and potentials.
• To achieve targets by increasing room night production and the average room rates as set by the Director of Sales.
• Maintain good relationships and extend attentive service to the existing productive accounts.
• Assist in drawing up the marketing plan.
• Closely observe the market trend.
• Define precisely guest requirements and ensure that the guest services offered corresponds effectively to their requests.
• Ensure that all complaints have initiated follow-up action.

Job Requirements

• Minimum 2 years of related working experience in the hospitality industry
• Result-oriented with strong communication and interpersonal skills
• Strong analytical problem-solving skills with an innovative approach in providing solutions
• Self-motivated and good team spirit

We regret that only shortlisted candidates will be notified.

• 5 days work week, Monday - Friday, 8.30am - 5.30pm
• Location: Central
• European Chemical MNC

JOB DESCRIPTION:

• Track and maintain licensing for legal entity's trading activities.
• Ensure compliance with corporate and local Trade Control requirements.
• Manage EHSS compliance for corporate office and application lab.
• Monitor trends impacting business operations and deploy relevant programs.
• Partner with stakeholders to implement Trade Control and EHSS strategies.
• Adapt EHSS programs to changing business environments.
• Provide guidance for stakeholders to comply with regulations.
• Act as focal point for EHSS activities.
• Build partnerships with external stakeholders on EHSS matters.
• Represent company in industry associations.
• Support Business Units with operational activities in Singapore.

REQUIREMENTS

• Bachelor’s Degree in EHS, Science, Engineering, or equivalent.
• Minimum 8 years experience in production, engineering, or EHS.
• Leadership experience preferred.
• Familiarity with Singapore regulations for chemical operations.
• Knowledge of local legislation and EHS requirements.
• Understanding of EHS function in different business units.
• Comfortable in a matrix organization.
• Familiarity with WSH, MOM, NEA, SPF, SCDF regulations.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

Position Summary

The Senior Sales Manager is responsible for assisting with selling guestrooms, meeting rooms and additional services to companies or groups as needed.

Responsibilities

• Involvement with credit meeting, business travel and tradeshows
• Develop New accounts
• Handle Travel Agents (Inbound & Outbound Market)
• Consolidate and update competitor information and market trends
• Responsible for assisting with selling guestrooms, meeting rooms and additional services as required.
• Duties may include conducting site inspections, soliciting and generating new and repeat business
• Maintaining organization of office files and reports and preparing written correspondence
• Responsibilities also include working with operations staff to ensure a high level of customer satisfaction
• Providing mentoring and training of junior staff
• Leverages other Sales Office resources and administrative/support staff to achieve personal and team related revenue goals
• Market analysis and implementing a sales & marketing strategy for the purpose of seeking out new business through various industries
• Analyze and research potential business opportunities from competitor Hotels and create a prospect list for targeting

To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of Hotel

Roles & Responsibilities

• Manage and oversee the day-to-day management of the project.
• To plan, develop and organize the construction effort to formulate the most cost- effective plan to timely completion within budget and to implement the execution.
• Manage and oversee the day-to-day management of the project.
• Define clear roles & responsibilities and deliverable requirements in terms of both scope and schedule to all the team members.
• To ensure that the site activities are executed in accordance with specifications budget and time schedules.
• Project planning, coordination, supervision, monitoring the project works.
• Responsible for all inspection and work activities carried out.
• Monitor & supervise team to ensure compliance of work.
• Submission of summary of daily activity.
• Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality and safety.
• Estimation, establishing the budget and on-going project cost monitoring.
• Liaise with authorities, consultants, clients, managements, subcontractors and any other related to projects.

Requirements:

• Relevant job experience (construction/renovation/ commercial preferred).
• Strong leadership.
• Good communication skills and resources
• Good team player/Leader, Independent, problem-solving, self-motivated, passionate, responsible.

Process Development

• Scrutinize LC documents of substantial amount including confirmed LC documents before effecting payments in order to compliance with policy and procedure.
• Review acceptability of terms on LC confirmation/Back to Back LC/Risk participation applications before their issuance in order to have duly control
• Responsible to approve TI transactions that requires approval to enable continuation of trade transactions and ensuring within approved limit assigned.
• Authorizes and releases Manual Swift Messages generated in order to deliver the process in time.
• Ensures FID approval is obtained before taking on Bank’s risks transaction in order to compliance with policies and procedures
• Monitoring daily Banks exposures and limits for trade transactions to ensure that business is not exposed to undue risk.
• Checking and signing availment ticket proposals for trade transactions in order to define any anomalies or discrepancies

Data Collection / Filing

• Maintain proper daily records of both Import & Export transactions in TI plus for daily & monthly reporting.
• To maintain proper records of all trade finance transactions handles and warehousing of old records.
• Ensure all closed / processed transactions documents are completed
• Ensure proper maintenance of recording of old records sent to warehouse
• Ensure hand deliveries (documents) are correctly & timely dispatched
• Ensure a smooth and effective back-up of counter staff duties
• Participate in ad hoc projects and other tasks as assigned

Risk Management & Compliance

• Ensures AML/CFT screening of parties are cleared before processing transactions
• Adherence to all laws ( including trade) , regulations, policies & procedures & KYC/AML /CFT Compliance

Customer Service

• Managing trade business relationship with customers to ensure customers satisfaction is delivered

Minimum qualifications:

• Diploma in banking & Finance or Business

Minimum experience:

• 5 years related experience

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities:

• B2B sales
• Lead the Sales team to achieve sales target & manage customer experience
• Serving and increasing sales from existing key accounts
• Generate and develop new key accounts
• Negotiate pricing with partners to ensure bids are competitive.
• Manage partners (Manufacturers)
• Source and secure partnerships for related solutions to increase the breadth of solutions to the same customer
• Present and submit weekly sales report
• Solution to focus: All types of Audio, Visual and video conferencing solutions
• Primary market to focus: Enterprise: FSI, Technology, Manufacturer, Oil & Gas, etc

Requirements:

• ITE/A Level/Diploma in IT/Engineering/Audio Visual is preferred OR
• Diploma in any discipline
• Must have minimum 2 years of sales experience in a B2B environment with good sales track record.
• Must have experience in a project-based, development of customised solutions sales environment.
• Design & Built for any solution that required hardware / equipment in AV, IT, communication, M&E and other industrial
• Must have the keen interest in sales management and have the leadership trait.
• Experience in managing key accounts in Enterprise market, especially in Technology, Manufacturing & FSI
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

The Account Manager is the first and primary customer point of contact selling into a defined sales territory. As the door opening sales expert, they work in deep collaboration with the presales teams to deliver a compelling value proposition that differentiates the product portfolio from the competition. The Account Manager is also engaged in both expanding the customer base into untapped markets as well as displacing competitors from historically aligned companies.

Roles and Responsibilities:

• Extensive strategic development of initiatives targeted to specific accounts and markets that demonstrate’ s extensive capabilities as an advanced solution provider and drive increased market share proactively. Maximize sales activities and achieve quotas by prospecting for new accounts.
• Connect with all levels within the customer including “C” level relationships and has a footprint across the customer organization, adopting the conversation to the audience.
• See opportunities and the value for customer, by mastering a deep understanding of the qualitative strategies and initiatives of the customer that articulate the goals of their company. Provide critical insights to the customer that generate best-in-class credibility and contribute to a market leadership position for the company.
• Grows the wallet share in the assigned accounts. Establish high revenue, multi-year business plans with the target accounts. Develop road maps for large-scale implementations of our systems and services in the accounts.
• Is familiar with mapping capabilities of existing Partners and Strategic Alliance to key target areas and identifying gaps. Create a network of relationships to facilitate sales and promote alliances and partnerships.
• Drive and lead the sales, presales, engineering and support efforts for the account to achieve business goals.
• Initiate and support, develop and monitor purchasing agreements between us and the customer.

Requirements and Competencies:

• At least 10 years’ experience of sales in technology company selling complex software-as-a-service solutions to customers, preferably contact center sales.
• Demonstrated experience of doing large deal transactions and also several commercial transactions. Able to manage multiple, complex sales opportunities simultaneously.
• Exceptional communication and presentations skills that build confidence and credibility. Possess Inherent self-sufficiency, flexibility and confidence. Highly articulate and able to confidently explain complex models in a clear simplified manner
• Demonstrated ability to develop relationships with the ‘C’ or VP level business users to articulate business value and influence strategic application of our solutions
• Close the deal, identify the opportunity, get the commitment and drive all relevant actions. Also, focus on creating and keeping momentum until deal is closed. Show flexibility when bringing plan to reality and make changes on the spot when needed.
• Work effectively in a complex organization/matrix in coordinating across multiple functions and the customer and eco-systems.
• Demonstrate knowledge of the portfolio and relevant markets, and confidently speak in great detail regarding all of our products while working in deep collaboration when necessary with the functional, industry or technical partners and establish/maintain relationships and professional reputation within the account and throughout the sales cycle.
• Occasional work travel may be required

Education:

Degree from an accredited university

Joanna Tham Pooi Kwan EA License No.: 02C3423 Personnel Registration No.: R1985398

We are on the look out for a Restaurant Manager for our newest concept –a Burmese restaurant in the heart of Singapore. We are big believers in hospitality from the heart, providing quality service to our guests and we are looking to find the right person in this key leadership role to embody this spirit!

Interested applicants should bring a mix of grit and grace. The Restaurant Manager will be hands-on, willing to do the hard stuff, but also maintain a polished presence and poise. The role demands a great attention to detail and a strong grasp of our restaurant’s financial footprint. Responsibilities include hiring staff, overseeing inventory management, making purchasing decisions, managing the restaurant’s budget and facilitating all maintenance needs.

Responsibilities

• Oversee the execution of efficient restaurant operations
• Maintain high standards of production, productivity, quality and customer service
• Foster and develop a positive team culture filled with both fun and hard work
• Rally and motivate team to achieve its highest potential
• Identify areas of improvement while also celebrating successes
• Develop short-term and long-term growth plans and financial goals that align with overall strategy and operational plans
• Manage food quality control, inventory management, profit and loss controls, labor cost monitoring and product cost monitoring
• Notice gaps in guest experiences and put corrective plans in place
• Ensure staff follow all health and safety rules and regulations
• Review financial statements and performance data to assess cost reduction needs and program improvements

Requirements

• Dynamic self-starter who is equal parts inspirational and influential
• Knowledge of business processes and functions such as finance, HR, procurement and operations
• Superb communication skills
• Strong leadership skills
• Great budgeting and planning skills
• Entrepreneurial attitude and mindset
• Proven experience as a Restaurant Manager or similar management role
• Well-groomed, professional presentation

Benefits:

• Employee discount
• Staff Meal
• 5-day work week
• Be a part of a dynamic and lively hospitality group headquartered in Hong Kong

The Role

My Client is a leading Financial Services Firm and we are looking for an Enterprise Risk and Compliance professional to join the team in Singapore. This is a high visibility role and you will be leading a lean team in Singapore. We are looking for candidates who are keen to build their career in an expanding and growing organization across Asia.

Responsibilities:

• Spearhead all 2nd line Enterprise and Technology Risk related policies and framework.
• Work with Group Compliance to mitigate gaps and drive a strong Compliance culture within the business
• Conduct Risk and Control Assessments ( RCSA ) and work with the business on all Risk related plans and policies.
• Spearhead all Privacy related matters within the business.
• Any other adhoc Risk and Compliance duties across the Group level

You must:

• A bachelors degree in a reputable university
• 10 years of experience in a Technology Risk, Compliance, Privacy related experience.
• Experience from the Financial Institution or Health care sector preferred.
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

The Project Manager drives all activities related to an assigned project, acts as a centralized coordination point and interface to the Account Team and is responsible for the performance delivered to the customer, including:

• Manage project or sub project of low risk. Lead sub project team. Plan and monitor delivery phase of sub project.
• Manage projects or sub projects independently ensuring timely delivery and good quality.
• Ensure customer satisfaction with delivery and implementation services. Has overall delivery, resource management to achieve project targets.
• Accountable for delivering the customer project scope – products and services - to the customer within the assigned area of responsibility.
• Ensures project management based on PMI principles and in full alignment with NSN Client Mode of Operations.

REQUIRED SKILLS

• Established skills and knowledge of theory and principles within a professional discipline. Uses functionally specific knowledge.
• At least 7 -10 years of Project Management/Rollout experience.
• Bachelor's Degree or equivalent.
• Communication and negotiation skills.
• PMP certification
• Possess Leadership Qualities, excellent Team Player and leading a team of Project Managers.
• Experience in handling complex and large projects with demanding situations.
• Experience in delivering RAN, Core, OSS, Network performance, System Integration projects .

RESPONSIBILITIES

Customer Relationship Management:

• Establishes and maintains good customer relationship by e.g.Ensuring all relevant information is communicated proactively to the customer
  Regular meeting practices are maintained and agreed actions are reliably followed-up
  

Managing financial and non-financial Performance:

• Driving for continuous efficiency improvement by e.g.Project Cost Adherence (PCA) management
  Project Asset Rotation Days (PARD) reduction
  Optimizing Project operational performance (non-financial KPIs, e.g. Project Schedule Adherence)
  Ensuring efficient claim management
  
• Aim to improve revenue and GM by e.g. capturing up-selling opportunities by effective Change Management

Contribution to Service Solution Creation

• Contributes in identifying and creating business opportunities
• Contributes to pre-sales and tendering processes

Project Management Planning

• Ensures Project Target Agreement (PTA) process takes place
• Validates PTA contents
• Plans Project based on PMI principles and processes (initiate, plan, execute, monitor/control, close) guidelines
• Leads the customization of Global e2e operational processes to project requirements (e.g. network operations processes, supply chain process, logistics processes, acceptance process etc.) and ensures it is aligned with Client Mode of Operations
• Ensures contract management process is initiated and integrated with Project Management processes, operational processes and Client Contract Management policies

Monitoring & Controlling Project and Execution

• Monitors & controls the project targets against the PTA
• Project Management processes e.g. time management, cost management, scope management, quality etc., including e.g.
• ensures sufficient operational visibility to relevant stakeholders (e.g. PMO, Customer) through specific tools
• participation to periodic reviews e.g. Review Meetings
• execution of operational processes in line with Client Mode of Operations and applicable guidelines
• operational KPIs
• KPIs as specified in Service Level Agreements
• execution of the contract management process
• adherence to applicable official guidelines, handbooks and instructions

Updating the Project Management Plan

• Continuously and proactively adapt Project Management Plans and Delivery Processes to reflect the changing environment

Risk Management

• Identify and analyse risks and opportunities.
• Plan and implement risk response actions.
• Ensure risks actively monitored and managed and risk management plan updated
• Stakeholder Management
• Managing the expectations of project stakeholders, e.g.customer
  project team organization
  subcontractors
  Account team
  3rd party vendors (multi-vendor partners)
  

Stakeholder Management

• Managing the expectations of project stakeholders, e.g.customer
  project team organization
  subcontractors
  Account team
  3rd party vendors (multi-vendor partners)
  

Management and Logistics (OML)

• Setting up and maintaining clear and effective internal and external communication within the project stakeholders (e.g. customer and project teams)

Leading the Project Team(s) Organization

• Organize and lead the project teams
• People managementon-boarding/off-boarding people
  manage performance
  

Closure and handovers

• Ensure contractual requirements completed (e.g. Acceptance Testing done, PAC signed by customer)
• Close the project (e.g. collect lessons learnt, post calculations, document PTA completion)
• Customer handover activities (e.g. documentation)
• Ensure internal handover (if applicable)

A leading global Oil & Gas company is recruiting for a Supply Manager responsible for defining Supply Strategy, Supply Optimisation and driving Operations across the region.

The Supply Manager will be responsible for ensuring optimal supply working with suppliers for on-time delivery and when required lead contract and tender negotiations. You will monitor vessel movements to avoid disruption while providing solutions and expertise in the event of delays. In addition the Supply Manager will advise regional branches in supply process improvements including loading plans and vessel rotation to ensure smooth deliveries.

The successful candidate must have extensive experience in supply and transportation of Oil & Gas products regionally with strong experience in negotiations, product supply and distribution. In addition, you must be an effective communicator with the ability to engage and collaborate with key internal and external stakeholders.

Reg No: R21103407
BeathChapman Pte Ltd
EA Licence: 16S8112

This position reports to the director. Maxin Construction & Engineering is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Project planning & implementations sessions

2. Liase with external vendors & suppliers for design & build projects

3. Managing project progress and adapt work as required

4. Managing relationships with vendors,suppliers & stakeholders

5. Overseeing all incoming and outgoing project documentation

6. Participating in tender process & cost control requirements

Technical Skills & Competencies:

1. Active participation in manage projects & work areas by setting objectives, project plans, methodologies and timelines to ensure successful outcomes

2. Review, implement and oversee all cost controls, policies and procedures and oversee internal control

3. Develop and implement improvements to new/existing project procedures in order to maximize efficiency and improve project costs

4. Able to plan & monitor project progress to ensure timely completion

5. Perform all aspects of project management functions and to ensure proper post-contract administration

Duration: 6 months programme

Responsibilities:

• Lead, manage, collaborate, and work with internal staff like AV Designer, Drafter, Engineer, Site Engineer, Safety Officer, and external parties like, Consultant, Main Contractor, Subcontractor, Manufacturer, and Supplier.
• Study schematic design and construction drawings to produce AV construction drawings
• Manage Project schedules, Project budgets, changes in order, Bill of Material
• Manage customer’s expectations and deliver customer experience
• Plan, manage and schedule resources.

Requirements:

• Diploma in any discipline
• Min. 3 years’ experience of Project Manager Role in implementing Audio Visual solutions for construction or A&A sites. For Project Engineer, min. experience is 5 years.
• Able to interpret construction drawings and AV schematic drawings
• Able to provide AV construction drawings
• Experience in managing projects at construction sites
• Experience in interpreting BIM modelling
• Technical knowledge in Audio Visual Products

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

The successful candidate will develop more logistics business by hunting for new clients, with focus (minimum 75%) on Marine Logistics, but also able to sell other GAC Singapore Logistics products.

As a member of the Logistics sales team, they will contribute to the success of the team and GAC Logistics.

Key Duties & Responsibilities

• Develop new customers and create/increase gross profit.
• Perform telemarketing and visit both potential and existing customers to increase sales and built rapport for customer retention. Arrange local sales campaigns for visiting overseas partners/ agents.
• Oversee and be involved in Commercial strategies, their implementation and related activities.
• Focus on business development and pro-actively seek out new business opportunities whilst identifying opportunities for growth within existing businesses.
• Participate in bids, RFQs and commercial activities. Prepare, submit and follow up on quotations.
• Attend networking events and build industry connections with the objective of business growth.
• Assess and conduct feasibility studies of new and existing businesses.
• Effectively handle customer complaints and feedback to ensure customer satisfaction and retention. Balance the need for compliance to local and government policies with the need to effectively resolve disputes.
• Ensure good cash management, including effective monitoring and control of department expenses, partner effectively with the Credit Control team to ensure credits are effectively managed.
• Conduct market research to assess and evaluate current market and industry trends to develop new customers and create gross profits.

Requirements

• At least 5 years of relevant work experience, preferably in an equivalent role.
• Good working knowledge of Singapore ports and maritime regulations.
• Commercial acumen and drive to develop new businesses.
• Effective communication and people management skills.

About 1exchange

A member of private markets ecosystem CapBridge Financial, 1X is the first MAS-regulated private securities exchange in Singapore and widely regarded as the third board in the global financial centre.

Built on the blockchain, 1X is a “light-touch” and cost-effective private listing venue designed for family businesses, as well as growth and pre-IPO companies. The exchange provides companies with market-oriented solutions such as direct private listings and employee share trading.

With a 1X listing, founders, owners, and growth stage companies can achieve partial exits and tradability in private shares while retaining flexibility and control. Private investors on 1X can freely and securely trade in and out of their positions to achieve liquidity anytime, anywhere.

For more information, visit https://www.1x.exchange

We are hiring for a lead operations for our MAS-licensed private exchange, facilitating investments and trades in private company shares. Additionally, support the MAS Capital Markets digital investment platform.

Key Responsibilities:

• Lead on secondary market operations, including but not limited to trading/settlement, funds handling, statement issuance and record keeping according to policies and SOP
• Support custody operations on trading/settlement, funds handling, and reconciliation
• Liaise with external trustee, issuers and investors on operational queries and corporate action
• Liaise with secondary market issuers to ensure listing rules are adhered to
• Liaise with Product/Tech team on platform bugs and propose enhancement for operational gaps
• Liaise with Finance team on fees chargeable for investors and issuers
• Liaise with third party vendors in areas relating to custody and secondary market operations
• Involve in updating and optimising operational procedures and requirements
• Support in the KYC/onboarding process on prospective/existing clients and issuers, including ongoing due diligence and periodic review
• Undertake maker role in the KYC/onboarding process and liaise with Compliance team to ensure AML/CFT requirements are adhered to
• Support the implementation of new projects, systems or business initiatives from operational perspective
• Prepare data, analysis and reports on periodic basis
• Undertake administrative duties and other assigned duties

Requirements:

• Bachelor's Degree in Accountancy/Business Management/Banking & Finance
• 5+ years experience in financial services operations, leading private exchange/platform
• Expertise in secondary market operations (trading, settlement, funds, records)
• Strong understanding of MAS regulations for private exchanges (CMS license)
• Strong leadership, communication & interpersonal skills (manage & motivate team)
• Excellent analytical & problem-solving skills (identify & resolve operational issues)
• Experience managing & liaising with external stakeholders (trustees, issuers, investors, vendors, regulators)
• Strong attention to detail & accuracy (ensure operational efficiency & regulatory compliance)
• Excellent English communication (written & verbal)

As a Membership and Event Sales Executive, your primary responsibility is to drive revenue growth through the acquisition of new members and the successful promotion and sale of event space. You will play a crucial role in expanding our organization's reach, enhancing member engagement, and maximizing event attendance.

Key Responsibilities:

Membership Acquisition:

• Develop and implement strategies to attract new members.
• Conduct market research to identify potential target audiences.
• Create and deliver compelling presentations to showcase the benefits of membership.
• Collaborate with marketing teams to design and execute effective membership campaigns.
• Build and maintain strong relationships with existing members.

Event Sales:

• Identify and approach potential prospect to propose our event space.
• Develop sales proposals and presentations for event space and e-commerce platform.
• Collaborate with the team to understand the unique selling points of our membership and space.
• Meet or exceed sales targets for event space and membership.
• Negotiate and finalize contracts with clients.

Client Relationship Management:

• Provide excellent customer service to members, sponsors, and partners.
• Act as the main point of contact for inquiries related to membership and event sales.
• Proactively address and resolve any issues or concerns raised by clients.
• Build and maintain strong, long-term relationships to ensure client satisfaction and retention.

Data Analysis and Reporting:

• Generate regular reports on membership and event sales metrics.
• Identify trends and make data-driven recommendations for improvement.
• Continuously assess and refine sales strategies based on performance insights.

Collaboration and Communication:

• Collaborate with cross-functional teams.
• Communicate effectively with internal stakeholders to ensure alignment on sales goals.
• Participate in regular team meetings and contribute to overall business strategy discussions.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven 2-3 year of experience in sales, with a focus on membership and event sales preferred.
• Young and outgoing personality.
• Hunter Role 80%, Farmer Role 20%
• Strong communication and presentation skills.
• Excellent negotiation and relationship-building abilities.
• IT Savy (Microsoft Excel, Word, Powerpoint, Google Drive, etc)
• Ability to work independently and collaboratively in a fast-paced environment.
• Results-oriented with a track record of meeting or exceeding sales targets.
• The ideal candidates should have a successful sales track record in direct sales and an ability to develop targeted prospect databases.
• Bilingual: Fluent in English & Chinese (Speak & Write)

Salary: Basic $2500 – $3200 + Commission & Incentive

Job Type: Full – timer, 5 Days work week (Monday - Friday), Able to assist on Saturday and Sunday (Occasionally)

PH OFF.

Role and responsibilities:

• Design and pitch the right investment story to the market, as well as manage investor relations. Provide strategic recommendations and identify risks and opportunities with respect to fundraising activities and strategic planning.

• Lead the deal-making and assist in negotiating investment terms, conditions, and agreements. Direct ownership of all counterparties and stakeholders involved in the fundraising process from start to finish.

• Own, develop, and manage the Financial Model in support of all fundraising activities and strategic planning including communication with external stakeholders and responding to queries, as well as monitoring data metrics, analytics, and feedback loop.

• Own and manage the capital stack, including scenario modeling based on different fundraising options.

• Monitor and compile an intelligence library on financing activity trends and strategic initiatives.

• Identify and recommend merger and acquisition opportunities that contribute to the long-term strategic direction of the clients.

Qualifications and experience:

• Corporate finance or investment banking in the region with strong deal experience.

• Finance professionals who have served with venture-backed start ups.

• Experienced in leading deals and a team with all the relevant counterparties such as lawyers, accountants, consultants, etc.

• Needs to be physically based in Singapore and ready on call any day of the week after normal work hours, if needed.

• Technical accounting and corporate finance knowledge requirements with financial modeling experience.