Job Description:

• Assists PM in leading project team in planning and execution of day to day activities.
• Manage, monitor and regulate schedule and quality performance of all sub-contractors.
• Conduct regular site progress meetings with client and consultant.
• Ensure project is completed within specific time, budget, quality, environment and safety.

Job Requirements:

• Min. 5 years of project management experience in the built environment is required.
• Strong written and oral communication skills.
• Possess good leadership qualities.
• Good positive working attitude, self motivated and responsible.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

• Overseeing daily operations
• Supervising staff and schedulling shifts
• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

• Manage and oversee the food service operations of cafeteria.
• Lead & supervise a team of F&B staffs.
• Administer staff record, submit report to immediate supervisor.
• Manage, build and maintain cordial relationship with customers and clients.
• Accountable for food cost management, menu planning as well as the development and creation of new products needs.
• Responsible for the running and the supervision of food preparation to ensure that food quality standards are met and delivered to clients.
• Ensure that operations team adhere to sanitation, food safety and hygiene standards as set in our HSE requirement.
• Implement Kitchen Planner & Inventory system for own outlet and perform central ordering system.
• Schedule of roster and perform paperwork duties.

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures.
• Maintain safe personal presentation standards.
• Consult on health and safety matters.
• Report all incidents and hazards immediately.
• Complete all required HSE training.
• Adhere to the site food safety plan, hygiene procedures and standards.

HSE Policy / Procedure Documents:

• Compass Health, Safety and Environment Policy.
• Employee Health, Safety and Environment Handbook.
• Relevant Inspection Forms / SOPs / PWI.
• Material Safety Data Sheet (MSDS).

Job Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent.
• A least 3 year(s) of working experience in the related field is required for this position.
• Preferably specializing in Food/Beverage/Restaurant Service or equivalent.
• Excellent interpersonal and communications skills, able to liaise with all employees.
• Resilient & ability to perform under pressure excellent communications & interpersonal skill.
• Previous setting up of outlet experience an advantage.

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Job Description

· Overall responsibility for all construction activities with respect to performance, procedure, and making recommendations to project managers for improvements and corrective actions.

· Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.

· Interface and coordinate with engineering supporting construction activities.

· Assist in developing and implementing corporate construction policies that support project construction.

· Oversee the effective management of project activities to assure timely delivery and low wastage.

· Manage and lead a group of engineers.

· Co-ordination with other departments on issues affecting project works.

· Liaise with government/statutory authorities, consultants, clients, suppliers etc.

· Provide timely project progress reporting to management and attending project execution meetings with other managers.

· Select, guide and develop a multicultural labour force & management team with construction responsibilities to ensure that the organization achieves it business objectives and complies with all relevant regulations and laws.

· Ensure Quality Assurance and ISO Standards are met on all construction related activities and ensure customer quality specifications are constantly met.

· Allocate capital and Human Resources to maximize productivity.

· Other ad-hoc duties required to carry out.

Requirements

· Possess excellent interpersonal skills/people management skills, good communication skills and negotiation skills and possess strong leadership qualities.

· Efficient, good analytical skills and able to work independently.

· Proven track records of successful project completion on time and on budget or exceeding expectations will be well regards.

· Master or Degree in Engineering or equivalent, recognized universities under the BCA is a plus.

· Minimum 5 years of experience in construction experience. A field in marine construction company is favorable.

· Proficient in Microsoft Office, MS Project, Primavera and AutoCad.

· Able to start work immediately or within short notice.

· Singaporeans/ PR or those holding relevant residence status may apply.

• Achieve annual sales growth targets by designing and implementing strong growth plans.
• Lead actively in the development of key accounts and major projects to secure wins together with team members. Expand Singapore market share within targeted market segments, identifying new product applications, adding new customers and winning over competitive accounts.
• Lead in continuous improvement of internal sales processes to raise productivity of the sales team with CRM and partnerships with customer service & operations teams to provide a high level of customer service to our accounts.

Requirement

• A minimum of 5 years’ experience in sales/business development and familiar with cooling systems/HVAC for data centers.
• Strong sales hunting personality, driven and a self-starter.
• Strong time management skills, able to multitask and work effectively under tight timelines.
• Strategic thinker with a strong understanding of customer behaviours, competitor analysis and market trends.
• Proven track record in achieving sales targets and business development.
• Good interpersonal and strong communication skills.
• Able to work both independently as well as is a team player.

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

Roles and Responsibilities:

• Assist and provide technical advice to the Project Director in architectural planning, and oversee architectural works progress on site.
• Coordinate with consultants, client’s representative, relevant authorities and main contractor on architectural matters and ensure the architectural workmanship standards.
• Document control such as monitoring of sample submission, approval status of drawing.
• Coordinating, organizing and preparing construction and architectural documents and drawings.
• Attend meeting with consultants and main contractors.
• Review and update architectural drawings and resolve technical issues.
• Ensure quality in architectural works and following BCA/ URA/ PUB/ NEA regulations.

Requirements:

• Diploma/ Degree in Architecture/Civil Engineering
• Minimum 5 years relevant experience in supervision of architectural works, on site experience preferred
• Able to lead and work independently
• Able to report to and communicate with Chinese speaking shareholders
• Good communications skills and able to interact with people of all levels and teamworks

Roles and Responsibilities:

• Assist and provide technical advice to the Project Director in architectural planning, and oversee architectural works progress on site.
• Coordinate with consultants, client’s representative, relevant authorities and main contractor on architectural matters and ensure the architectural workmanship standards.
• Document control such as monitoring of sample submission, approval status of drawing.
• Coordinating, organizing and preparing construction and architectural documents and drawings.
• Attend meeting with consultants and main contractors.
• Review and update architectural drawings and resolve technical issues.
• Ensure quality in architectural works and following BCA/ URA/ PUB/ NEA regulations.

Requirements:

• Diploma/ Degree in Architecture/Civil Engineering
• Minimum 5 years relevant experience in supervision of architectural works, on site experience preferred
• Able to lead and work independently
• Able to report to and communicate with Chinese speaking shareholders
• Good communications skills and able to interact with people of all levels and teamworks

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

• To develop company's legal obligations under the Workplace Safety and health (WSH) Act.
• To develop the organisation's current work activities at work places including customer's locations and able to gather the informations.
• To provide the knowledge and skills to be a Risk Management Champion for the organisation in reducing risks at source by managing the risk and management process at the workplace and for recognition of bizSAFE level 2 by Workplace Safety and Health (WSH) Council.
• To prepare for the risk assessments at workplaces and lead the Risk Management Implementation Audit.

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Purpose: To be the first point of contact for both customer and factory on technical and operational issues. Responsible to lead the program team to resolve issues and constraints that will impact delivery schedule.

Key Area of Responsibilities:

• Communicate and align with customer and factory on the program delivery schedule.
• Ensure closure for quality-related issue with factory and customer.
• Review Engineering Change Order (ECO) changes and update the associate BOM to the latest revision.
• Lead the program team to address order material shortages so that Production build can be on schedule.
• Arrange shipment for Open Orders to meet customer needs.
• Communicate End of Life (EOL) items to customer to finalise its replacement.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Engineering or other relevant qualification.
• Minimum 2 years of experience holding a senior manager appointment in the manufacturing industry.
• Professional Management Professional (PMP) certification is required
• Good problem-solving skills
• Meticulous in details
• Proficient in advanced Microsoft Excel functions
• Good communication skills

Job Title: Operations Manager ($4.500-$5.500)

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Employee discounts on hotel stays and services.

Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com

We regret that only short-listed candidates will be notified.

1. JOB DESCRIPTION

Job Title

RESTAURANT MANAGER

Occupation

MANAGER

Job Description & Requirements

Famous chinese restaurant, looking for a Restaurant Manager to lead all aspects of our business.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house.

Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Train new and current employees on proper customer service practices

Requirements:

• Proven work experience as a Restaurant Manager or similar role
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software & POS
• Strong leadership, motivational and people skills
• Acute financial management skills

Benefits:

As our company embarks on an expansion journey, we are inviting like-mind personnel to join us for this new chapter. Tapping on our current strength and success in promoting a healthier eating lifestyle, we have integrated this passion with persevering our nation’s heritage food culture.

We would like to invite suitable candidates for Centre Manager to join us in managing one of Singapore’s Hawker Centres. The Centre Manager will play an important role in managing the Hawker Centre.

Join us, if you have what it takes!

Job Responsibilities:

• Management of a team – this would include recruitment, yearly appraisal and training of your team.

• Tenancy Management - Managing end-to-end of tenancy operations, including but not limited to the followings

1. onboarding and offboarding of tenants,

2. conducting routine inspections,

3. management of arrears and taking the appropriate action,

4. Designing policies for new initiatives (e.g. Bridging Programe, One Stop Services etc)

• Facilities Management - Working with contractors and stakeholders to ensure high standards of cleanliness, good maintenance of facilities and good environment of Hawker Centre. This includes

1. responsive incident management,

2. efficient table-cleaning, general and toilet-cleaning,

3. effective pest control,

4. preventive and routine maintenance,

5. cyclical repairs/redecorations,

6. attending to emergency

7. and ad hoc improvement works.

• Feedback Management & Stakeholders' Engagement - Addressing feedback and appeals professionally and regularly engaging stakeholders (e.g. stallholders, contractors, Hawkers Association, landlord and relevant authorities etc) to implement initiatives and resolve operational issues.

• Routine exercise – Taking a lead in planning and coordinating of activities such as fire drills, quarterly spring cleaning and community activities.

• Any other tasks assigned

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Job Description :

• Plan, forecast and oversee the day-to-day construction activities of the project.
• Lead the Engineers/Coordinators/Supervisors and provide on-the-job coaching as required
• Reviewing manpower planning and monitoring of work scheudlules to ensure orderly delegation of jobs and smooth operation
• Track sub-contractors work progress, provide weekly schedules and conduct daily coordination meeting to ensure project timelines are met by sub-contractors.
• Logistic/Hoisting/Scaffolding Access arrangements for daily operation needs
• Material requisition planning and schedule delivery.
• To ensure that the site activitie are executed in accordance with specifications budget and time schedules.
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects.
• Ensure to exercise effectively safe and economical methodology and enforces project standards
• Oversee quality control and safety and health matters on site.
• Conduct regular internal, subcontractor and site safety meeting.
• Ensure that proper housekeeping is maintained at all locations at all times.

Requirements:

• Bachelor’s Degree in Civil Engineering
• 7 years and above experience in building projects/civil preferred
• Good communication skills and able to interact with all level of staff
• Able to work independently, good people management skills to coordinate between the various disciplines and teams on the project.
• Possess good problem-solving skills
• Experience in condominium construction highly preferred

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills