Responsibilities

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

EA License No. : 24C2389 (0 COMPROMISE RECRUITMENT PTE. LTD.)

EA Personnel Name : He Ya

EA Personnel No: R24124237

• Manager - Team Manager role, running your own P&L
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director/Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 6 years experience of having worked in a recruitment company, with minimum 3 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector
• Must be proficient in Mandarin as the role will be managing and working directly with mandarin speaking clients from China.

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 25 days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Job Responsibilities:

Develop a work team.

Develop service operations.

Develop service recovery framework.

Facilitate innovation and lead team leaders to implement change.

Facilitate the implementation of a productivity framework.

Lead team leaders to develop business strategies and governance management.

Lead workplace communication and engagement.

Manage and review systems and processes.

Manage crisis situations.

Manage innovation in the business function.

Manage laundry operations.

Manage linen and uniform room operations.

Manage loss/risk prevention.

Manage workplace challenges with resilience.

Monitor and reward performance across teams to manage achievement of results.

Provide information for management to make decisions.

Review and implement financial controls.

Any other duties within reasonable scope as required

Requirement

Able to stand and work for a long time in hot environments

Teamwork and Hardworking

Job Description & Requirements

We are looking for a F&B Manager for our restaurant who is responsible in managing all operations. The successful candidate will forecast, plan, and manage all F&B orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Description:

Oversee the daily operations of the dessert shop, ensuring smooth and efficient operations.

Supervise team members to ensure that all tasks assigned are according to expectations

Develop and implement operational policies and procedures to enhance productivity and customer satisfaction.

Ensure compliance with all health and safety regulations, including food safety standards and cleanliness protocols.

Identify opportunities to increase sales and drive revenue

Develop and implement promotional campaigns and marketing events.

Manage inventory, ordering supplies, and ensuring adequate stock levels to meet customer demand.

Monitor and maintain the quality and consistency of all products served.

Recruit, train, and supervise staff, including scheduling, performance management, and providing ongoing coaching and development.

Conduct regular staff meetings to communicate updates, address issues, and recognize achievements.

Tally sales reports.

Monitor and control operational expenses, including labor costs, food costs, and other expenditures.

Analyze financial reports, identify trends, and implement corrective actions to achieve budgeted goals.

Requirements:

Minimum 4 years of experience in F&B, must have new F&B set-up operations knowledge

Strong leadership skills with the ability to motivate and manage a diverse team.

Strong communication and interpersonal skills.

Exceptional customer service skills with a focus on creating a positive customer experience.

Knowledge of health and safety regulations and food safety standards.

Ability to work shift hours, including weekends

Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates

Roles and responsibilities:

1. Arranging duties

2. Supervise daily work done

3.Setting SOP

4.Administrative work

5.Knowledge of the chemical

6.schedule planning

7. Running sales

8. handle clients complaint

9. handling staff

10. Doing project proposal

11. Willing to take charge of few places

12. Willing to work split shifts, weekends, and public holiday.

- provide sales support for sales team

- provide training for new sales personnel

- daily rostering of staff

- rapport with new and existing customers

- cold calling to source for new potential customers

- respond to any immediate situation that arises

- recruitment of potential candidates for job vacancies

MICUN PTE. LTD. is a nationwide chain of fast-food restaurants which HQ in China and dedicated to preserving Korean ethnic cuisine. Rooted in Korean culinary traditions, it serves as a household kitchen for the people. After 9 years of development, the brand has expanded its presence to 900 stores in Heilongjiang, Liaoning, Jilin, and other provinces, with a staff exceeding 10,000.

Signature dishes include Stone Pot Bibimbap, representing a cultural heritage of the Korean ethnic group. Emphasizing the selection of high-quality ingredients and a heartfelt approach to cooking, the brand ensures a unified procurement of ingredients and central kitchen distribution, resulting in a consistently delicious taste.

Recognized as an "Intangible Cultural Heritage," Rice Village Stir-Fry has gained popularity among a wide customer base for its delicious, authentic, and genuinely Korean culinary offerings.

Job Role:

General Manager

Roles & Responsibilities

Job Description

1. Proficient in setting up a corporate administration and workflow system

2. Ability of lead and develop team in customise company service & product match with Conduct marketing research to identify industry trends and commercial opportunities.

3. According to company’s core objective proactively develop company cooperation channels and maximize company advantage.

4. Consolidate corporate resources represent Singapore branch.

5. Ability of independently conduct an efficiency market analysis and explore client’s requirement.

Qualification

1. At least 4 years of work experience with at Restaurant management experience.

2. Experience managing and supervising team to drive and implement ideas in a changing environment.

3. Background in China restaurant business operating with solid industry resources.

4. At least 4 years working experience in F&B corporate advisory.

5. Family with China restaurant business culture.

Managers ensure that their assigned department, store, or district is well staffed and provisioned, adheres to quality and service standards, increases revenue and market share, and helps the business accomplish its goals. They hire and train employees, help develop and implement business strategies, and perform a variety of other tasks to ensure the business is thriving.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Must work on weekend and public holiday

• Able to work night shift

Location: Singapore

Employment Type: Full-time

Salary Range: $3000-$3800

Job Summary

We are seeking a dynamic and results-driven Manager to oversee sales, operations and lead a dedicated team to achieve business objectives. The ideal candidate will possess excellent leadership skills, strategic thinking, and the ability to adapt to a fast-paced environment.

Key Responsibilities

Must have CEI:

• Must have at least CEI-Basic

Leadership & Team Management:

• Provide guidance and mentorship to team members to achieve individual and team goals.
• Foster a positive, collaborative, and high-performing work environment.

Strategic Planning:

• Develop and implement strategies to achieve organizational goals.
• Monitor market trends and adjust plans to maintain competitiveness.

Operations Management:

• Oversee day-to-day operations to ensure efficiency and quality.
• Optimize processes to improve productivity and profitability.

Budgeting & Financial Oversight:

• Prepare and manage budgets, ensuring cost-effectiveness.
• Monitor financial performance and address variances.

Customer Relationship Management:

• Maintain strong relationships with clients and stakeholders.
• Address customer concerns to ensure satisfaction and loyalty.

Compliance & Reporting:

• Ensure adherence to company policies and regulatory requirements.
• Generate regular performance and progress reports for senior management.

Qualifications & Requirements

• Bachelor’s degree or equivalent is a plus.
• Proven experience in management or a related leadership role.
• Exceptional communication, problem-solving, and decision-making skills.
• Strong organizational and time-management abilities.
• Ability to work under pressure and adapt to evolving business needs.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.

Application Deadline: 31 Jan 2025

How to Apply: Please send your resume and a cover letter to [email protected].

We look forward to welcoming a passionate and driven individual to our team!

• Manager - Team Manager role, running your own P&L
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director/Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 6 years experience of having worked in a recruitment company, with minimum 3 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 25 days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Michael Page International Pte Ltd | Registration No. 199804751N

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

Responsibilities

• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies

Skills and qualifications

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours and weekend

-Manage all mechanics

-Manage schedules, payroll, handle customers, create invoices

-Manage suppliers, handle parts purchase, payment to suppliers

-Manage petty cash, AR and AP schedule

-Must have knowledge of tipper truck repairs and maintenance, spare parts

-Must have 5 years relevant management experience in workshops of tipper truck repairs and maintenance

• Supporting the recruitment of cleaners
• Managing the discipline of cleaners
• Managing the formulation of project /site manpower deployment/arrangement;
• Liasing with customer or it's representative;
• Logistic support;
• Any other works relating to the contract requirement;
• Long working hours and shift work.
• To be a hands on person.

• Managing small project teams to develop, execute and complete assignments
• Organizing team roles and evaluating employee performance
• Documenting operational tasks and reporting to upper-level management
• Performing employee reviews and assessments
• Assist with new employee onboarding and training program

Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

• Be actively involved in understanding the job customers' financial needs as well as providing them with timely information, advice and recommendations to fit their banking requirements
• Secure sales and cross-sell our wide range of consumer banking and investment products which includes, but not limited to insurance, structured deposits, and unit trusts
• Deepen relationships with new and existing customers
• Apply diligence and integrity to ensure proper advisory procedures and meticulous documentation in compliance with the Bank's internal policies, business processes, and regulatory requirements
• Utilise a combination of the Bank's branch network, tele-consulting and referrals to meet and exceed individual sales targets

Skills and Experience

• Able to thrive in a fast-paced environment with a passion to excel in a career in the wealth management industry
• Resourceful and able to work with minimal supervision
• Flexibility with extended working hours
• Strong interpersonal and communication skills combined with drive and initiative
• Fresh graduates are welcome to apply

Education

• Minimum a recognized degree/diploma in a relevant field

BUSINESS MANAGEMENT

· To plan the required measures in order to reach targets.

· To analyze and review management indicators and costs in order to improve them.

· To ensure a good level of customer service in the team.

· To continuously monitor sales and customer service.

· To optimize resources and try to minimize expenses

GYMNASTICS CURRICULUM (PREFERABLY)

· Experienced in Gymnastics Coaching for children (aged 18 months old to 12 years old) and able to lead a class of 10-20 children at one time

· Able to understand Gymnastics Curriculum for different levels

· Mentor and Guide trainee/ junior coaches

PEOPLE MANAGEMENT

· To act as a role model for the management of the team.

· To communicate actively with the team, according to requirements.

· To ensure the development of the team towards a high level of knowledge and performance.

· To detect the potential of each employee and ensure their development.

· To ensure the optimal management of personnel administration duties.

· To lead the team and correctly and actively manage potential conflict.

· To ensure compliance with the regulations and the legislation.

· To be responsible for the health and safety of the team.

ATTITUDE

· Communicates well and is persuasive.

· Shows initiative and decision-making/problem-solving ability.

· Leads by example and is capable of motivating the team.

· Acts quickly and is multi-disciplinary.

· Is tenacious and can deal with stress.

· Is enthusiastic, friendly, cordial, and polite.

· Ability to listen.

· Prioritisation – optimal use of time.

· Self-motivating and self-critical.

SKILLS

· Leadership qualities – mobilizes and motivates the team.

· Organisation, Management, and Planning.

· Able to analyze and offer solutions.

· Communicative and persuasive.

· Customer and image-oriented.

· Ability to adapt – energy and speed.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Responsible for Company Wide Quality Assurance activities and serve as an effective link in the translation of customers’ requirement and our capabilities towards satisfying or exceeding customers’ requirements.
• Manage Incoming Quality Operation:

1. Testing, auditing & new sample verification activities.
2. Establish test plan and test procedure & ensure staff compliance accordingly.

Requirements:

• Degree in any Engineering discipline (Preferable in Quality Engineering)
• 2 – 3years’ of experience in Quality Assurance activities / operational
• Good communication, report writing and presentation skills
• Good analytical skill with ability to work effectively
• Good organizational, independent and leadership skills
• Decisive and good in problem solving
• Proficient in Microsoft Office

5 days work week

Electronics MFG Ind.

Loyang Area (Tpt pick up at designated MRT station)

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

A & One Precision Engineering was founded in 1992 and established itself as one of the leaders in the global precision engineering industry. A & One has leading technological capabilities in advanced manufacturing and currently serves customers in the Semiconductor, Aerospace, Medical Technology, Energy, Consumer Electronics and Telecommunications Industries.

As a member of the Management Team, you will provide clear leadership and vision for the implementation of the Company Wide Quality Strategy to exceed customer expectations for product quality, logistics and cost. You are responsible to lead, strategize and structure to ensure that A & One has the best-in-class quality assurance and controls management systems. You are also required to define, monitor and report on key performance indicators and drive continuous improvement across all quality functions to achieve operational excellence.

1. Work closely with the Management Team and Stakeholders to define and implement the company strategy map.
2. Lead the Quality Department to implement effective quality assurance and control processes to ensure that the product delivered meet customers’ requirement and achieves company quality objectives.
3. Review/prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other operational procedures in accordance with the technical specifications, customer's needs and requirements, and good manufacturing / engineering practices.
4. Identify and integrate relevant QA software into existing quality process flow to increase work efficiency and productivity.
5. Establish, implement and maintain Quality systems in compliance with ISO9001, AS9100 and ISO13485 standards.
6. Define, monitor and report on company key performance indicators.
7. Work closely with all departments (production, engineering, sales) to ensure that we can deliver 100% On-Time Delivery, Zero Defects and Zero Customer Returns on all customers’ orders.
8. Support sales team when required by working together to liaise with external customers and stakeholders to deliver timely corrective actions.
9. Lead internal team to resolve quality escalation by customers through systematic root cause analysis for effective and timely corrective actions.
10. Drive continuous improvement programs such as annual quality planning, lean six sigma improvement projects, quality audits, etc to achieve operational excellence
11. Implement risk assessment systems for all critical control points in the whole quality process flow.
12. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
13. Develop and continuously build staff competencies, skills and knowledge through competency gap analysis and team members’ career progression and development plan.
14. Sustain excellent workplace health and safety rules and regulations compliances.

Mandatory Experience

• 8 to 10 years of senior quality management experience in precision engineering, contract manufacturing of complex semiconductor equipment, or wafer fab environment.
• High Proficiency and knowledge in CMM Programming, measurement and calibration equipment
• Knowledge of quality systems
• Knowledge and experience in surface treatment
• Experience in writing non-conformance and corrective actions reports (e.g. 8D, F23, NCR) for customers
• Certified Quality Manager
• Enjoys solving complex challenges with exceptional internal and cross departmental team communication and management experience
• High Proficiency in both English and Chinese to write, communicate and translate amongst non-English speaking team members

Optional

• Knowledge in using High QA software
• Certified ISO9001, AS9100 & ISO13485 Auditor
• Certified Master Black Belt or Black Belt

Job Responsibilities

• Plan, lead and monitor progress against the project plan
• Manages day-to-day operational aspects of projects
• Manpower planning, construction progress monitoring, preparation of master schedule.
• Liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities’ compliances issues to avoid discrepancies.
• Oversee recruitment of manpower.
• Perform cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects.
• Procurement of raw material and oversee payments.
• To perform any other ah-hoc duties as and when assigned.

Requirements:

- Minimum degree or equivalent

- Minimum 2 years working experience

- Capable of multi tasking projects

- Strong problem-solving, communication, and interpersonal skills

- Excellent organizational and time management abilities

- Proficiency in English