When the manager manages restaurant, it means they order, receive, store and track all of the restaurant's food and beverages, including its equipment and supplies. Therefore, one of this job's key responsibilities is to ensure that there's enough inventory to fulfil the menu requirements and to meet customer demand. To meet these demands, they perform tasks such as:

• monitoring usage rates of the various dishes and managing waste to ensure the restaurant doesn't sustain unnecessary costs
• storing food inventory at the right temperature and in clean, secure units
• preventing shortages or overstocking by monitoring inventory levels and ordering the supplies on time
• In this position, you have the crucial duty to ensure that the physical appearance of the establishment remains attractive, hygienic and comfortable for customers. This involves creating and enforcing a schedule that outlines the daily, weekly and monthly tasks required to keep the place clean. The cleaning usually happens before opening hours and in between busy service periods. Cleaning doesn't only apply to the inside of a restaurant, but also to the external areas, such as the landscaping areas and parking lot.
• Able to work night shift
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The QA Specialist will be responsible for performing day-to-day tasks of the QA Department in a GMP facility manufacturing clinical and commercial pharmaceutical products.

Key responsibilities:

• Monitor day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, cGxP contract manufacturing facility
• Highly motivated individual and have superior skills in all areas relevant to the job
• Review executed batch records and logbooks efficiently to ensure compliance with cGMP per written procedures
• Compile lot genealogy
• Participate actively and approve deviation investigations, utilizing Root Cause tools to enable effective and timely closure of deviation investigations
• Provide oversight to ensure correct implementation of CAPA based on deviation raised and ensure timely closure of CAPA
• Timely escalation of quality events on the floor based on knowledge of defined SOPs and policies
• Support changeover activities and QA on Call
• Provide training to new members and Participate in walkdown/ QA on Shopfloor and provide feedback to member of cross functional site team(s) on projects / issues
• Superior ability to troubleshoot; able to identify process pathway and work to develop improvement in strategy site team(s) on projects/ issues
• Understanding of advanced topics pertaining to cGMP
• Participate in Regulatory Inspections or Customer Audits as required.
• Identify process pathway and work to develop improvement in strategy
• Help/Transfer and quickly assimilate to leadership role in other process areas
• Assume Supervisory responsibility in absence of supervisor
• Any other tasks as and when assigned by supervisor

Key requirements:

• Bachelor Degree with relevant work experience in Quality Assurance in the Biopharmaceutical industry.
• Relevant QA Operations background from the Biopharma environment.
• Hands-on experience coordinating & interacting with internal departments on manufacturing activities.
• Fair knowledge and experience of the practical and theoretical requirement of quality management system in a GMP facility.
• Familiarity with Regulatory requirements and local Codes & Standards (e. g. , FDA, EMEA, andlCHQ7).
• Meticulous and Systematic.
• Team player, with strong focus on safety, quality and timelines.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Posted Job Advert

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Senior QA Specialist will support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, cGMP contract manufacturing facility.

Key Responsibilities:

• Oversee daily Quality Assurance (QA) operations in line with approved SOPs and policies within a multi-product, cGxP contract manufacturing environment.
• Demonstrate strong motivation and exceptional expertise across all relevant job functions.
• Competently review and approve SOPs, protocols, reports, and records.
• Participate as an active member of cross-functional site teams handling various projects and issues.
• Coordinate multiple activities across departments, ensuring seamless communication and workflow.
• Exhibit excellent troubleshooting abilities, identifying process pathways and developing strategic improvements.
• Possess advanced knowledge of cGMP topics.
• Contribute to regulatory inspections or customer audits as needed.
• Lead or support improvement initiatives and strategic process developments.
• Quickly adapt to leadership roles in various process areas as required.
• Assume supervisory responsibilities in the absence of the direct supervisor.
• Comprehend and communicate the company’s business strategy while maintaining a wide-ranging perspective on operational trends and changes.
• Provide QA oversight to QC/DS lab services, Engineering, and Validation activities, reviewing documents and Trackwise records outside routine operations. Documents may include, but are not limited to, PQR, BLA content, new product introductions, qualification/validation strategies, gap assessments, and customer suspension/decommissioning processes.
• Actively participate in or lead complex investigations into deviations, change controls, CAPA proposals, and discrepancy reports using Root Cause Analysis tools to ensure timely and effective resolution.
• Oversee the proper implementation and timely closure of CAPA related to deviations.
• Support regulatory inspections or customer audits, confidently representing the company as a subject matter expert in QA oversight.
• Offer QA oversight for site-wide improvement projects, collaborating across departments to ensure clear communication and updates.
• Lead or assist in resolving complex process and project issues.
• Mentor and coach junior team members, fostering their development.
• Formulate and present solutions to internal and external teams and management.
• Represent QA Validation/Technical Compliance in decision-making processes during internal and external cross-functional meetings.
• Complete any additional tasks as assigned by the supervisor.

Key Requirements:

• Bachelor's degree or higher in Life Sciences or Pharmaceuticals, with significant experience in Validation and Quality roles within the Biopharmaceutical industry.
• A team player with 5+ years of relevant experience in a similar industry or role.
• Thorough understanding of regulatory requirements and local codes and standards (e.g., FDA, EMEA, ICHQ7).
• Practical and theoretical experience in quality management systems within GM facilities.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

ROLES AND RESPONSIBILITIES

1. Assist the CFO to engage and manage the finance function for regional sites, with the support of a finance executive.
2. Work closely with the Country Finance Managers (CFMs) of the respective countries to ensure that country finance teams deliver to the expectation of HQ finance.
3. Ensure that the countries meet the management & regulatory deadlines – reporting, audit, filing annual returns, tax filing, GST, etc.
4. Rollout & implement the group corporate governance policy to the sites.
5. Strengthen the finance team by providing support, training, help, and engagement with the CFM.
6. Perform monthly reviews of the financial reports and performance of the countries. Give inputs to the countries for improvements.
7. Setup of new sites in the region.
8. Perform audit of the region (compliance to Corporate Governance Policy).
9. Deal with any regional issues – foreign exchange, tax, transfer pricing agreements, management fees, etc.
10. Put in place a master documentation of the policies and procedures governing the countries in the region and ensure consistency of practice among different sites/countries in the region.
11. Engage with the wider finance team to come up with best practices for the whole group.
12. Implement these practices in all sites.
13. Ensure that all initiatives from HQ are adopted by the region.
14. Perform business analysis for specific business units.
15. Support exercises including budgeting, cost cutting, etc.
16. Perform other job related duties as and when requested by superior.

JOB REQUIREMENTS

1. Degree or equivalent in Accounting / Finance / ACCA
2. At least 5 years of experience in Accounting / Financial Reporting for countries in the Asia Pacific region
3. Able to work independently with high attention to details.Tact and ability to interact with staff and management at all levels in order to achieve mutually acceptable resolution of incidents
4. Require determination to succeed in the implementation of processes in the face of some reluctant parties

Job Summary: The Assistant Finance Manager (AFM) supports the head of finance in managing the financial operations of a pharmaceutical manufacturing plant. The AFM is responsible for financial reporting, costing, budgeting, forecasting, and analysis to ensure accurate and timely financial information. The role also involves supporting strategic financial planning and ensuring compliance with regulatory standards.

Key Responsibilities:

• Preparing monthly, quarterly, and annual financial statements and reports.
• Managing accounts payable processes, ensuring timely and accurate processing.
• Develop and maintain standard costs for products and processes and analyse manufacturing costs and prepare detailed cost reports.
• Support the development and management of the periodic, annual budget and financial forecasts.
• Monitor budget variances and provide analysis and recommendations for cost control.
• Conduct financial analysis to support business decisions, including cost analysis, profitability analysis, and variance analysis.
• Ensure compliance with financial regulations, accounting standards, and internal policies.
• Identify and implement process improvements to enhance financial operations and reporting efficiency.
• Support the implementation of SAP Hana system.
• Work closely with other departments to gather financial and required information.
• Assist in various ad-hoc projects and tasks as needed.

Qualifications:

• Bachelor’s degree in finance, accounting, or related field and professional certification is preferred.
• 5+ years of experience in audit, finance or accounting, preferably in the pharmaceutical or manufacturing industry.
• Strong knowledge of financial principles, accounting standards, and regulatory requirements.
• Proficiency in SAP Hana is preferred.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Roles & Responsibilities

• Prepare final reports for Incoming, In-process and outgoing processes.
• Compile and ensure timely submission of Manufacturing Record Book (MRB).
• Verify external provider's documented information (Incoming or secondary processes).
• Investigate and prepare non-conformance reports.
• Implement and verify corrective actions and ensure compliance with requirements.
• Present NCR findings to Management and customer.
• Liaise with customers on Notification of Inspection schedule and Pre-production meeting.
• Conduct internal training and process improvement plan.
• Involve in quality audits (Internal or External).
• Assist QA Manager on all issues.
• Any ad-hoc tasks which may be assigned.

Requirements

• Diploma or Degree in Engineering. Preferably Mechanical.
• 3 years of working experience in oil and gas industry.
• Familiar with international codes and standards (ASME/ASTM/API).
• Understanding and interpretation of drawing.
• Knowledge in Welding, NDE, CMM and manual inspection will be added advantage.
• Fresh graduates are welcome to apply. Training will be provided.

KEY DUTIES AND RESPONSIBILITES:

• Preparation and review of qualification documents e.g., User requirement specification, DQ, IQ, OQ and PQ protocol for equipment, utilities & facility in compliance with the regulatory guidelines.

• Execution of qualification and validation activities including process, cleaning, computer system, equipment, utilities, and facility.

• Candidate must have knowledge and experience of qualification/validation principles and their practical application.

• Preparation and review of process and cleaning validation protocols and reports.

• Coordinate with the cross functional team and external service provider to meet qualification & validation schedules and maintain equipment, systems, and processes in validated state.

• Review equipment and process related change control; perform Risk Assessment to determine criticality of the proposed changes.

• Write, review, and revise validation SOPs in compliance with regulatory guidelines.

• QA oversight and/or review during the validation process.

• Manage incidents and deviations related to validation & qualification.

• Perform compliance reviews of all applicable deviations, investigations, and CAPAs related to qualification and validation.

• Review and suggest continuous improvements to the Validation Master Plan, current quality system practices, validation protocols and procedures for newly installed equipment, and overall validation strategies.

• Cross train and develop expertise in other areas of validation.

• Must be able to interact and lead effectively in a team-based environment.

• Familiarity with regulatory/compliance environment.

EDUCATION & EXPERIENCE:

• Degree a scientific discipline or equivalent.

• Experience in a regulated industry preferred.

• A minimum of 5-7 years’ relevant experience in pharmaceutical manufacturing environment.

• Proficient in the use of Microsoft Word, Excel, Access, PowerPoint, and Explorer.

1. Responsible for the organisation, planning, control and execution of project.

2. Lead and manage a team of operational staff to meet the objectives and

targets.

3. Monitor, organize, control and co-ordinate site works with the team as well as

contractors.

4. Develop and maintain good working relationship with the client, consultant

and contractors

5. Work closely with vendors and sub-contractors to ensure project budget, purchase items and conditions are met.

6. To create and maintain comprehensive project documentation.

7. Handling of technical site issues and work closely with client.

8. Manage and control of work progress, schedule, safety and qualities

Requirements

--------------------

1. Tertiary qualification (Bachelor Degree or Diploma) in Engineering

2. Posses at least 5 yrs of Project Management Experience in M&E/Building

Construction industry and familiar with site preparation environment

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

We are seeking an experienced and meticulous Finance Manager to join our Singapore team in the precious metals recycling industry. This role oversees and manage all financial operations, ensuring accurate reporting, and maintaining compliance with industry regulations and accounting standards.

Provide effective financial management for:

• Daily finance operations (AP/AR/GL)
• BRM Financials management reports
• Financial closing
• Financial audit

Generate Inventory Report

• BRM Inventory (familiarise inventory reports and improve the flow of reconciliation between Deskera vs Excel)

Review and Approve Financial Submissions

• Company GST / Audit / Taxation / Annual Surveys

Manage Cash Flow

• Company Payments (payment request to trade creditors to be reviewed and released in short time frame)

Compilation of Trader Profit & Loss

• Record tracking & reporting from the various trading platforms.

We're looking for a meticulous team leader who process the below:

Educational & Professional Qualifications

• Bachelor’s degree in finance & accounting or equivalent professional qualifications

Relevant Experience

• Minimum 5 years of experience in financial reporting (experience within precious metals / commodity trading is a plus)
• Competency in preparation of management accounts (ERP & Excel)
• Knowledge in currency hedging

• Responsible to the project stakeholders for accomplishing the project objectives within the
  constraints such as project scope, time, cost and quality of the project.
• To study tender / construction drawings, specifications and contracts to understand project
  requirements.
• Assist the Project Manager to oversee all site projects operations, functions & requirements.
• Overseeing all technical matters, attending clients and consultants meetings and
  coordination of M&E and architectural works.
• Planning and sequencing of the construction works according to the master and detailed
  construction programs.
• Co-ordinate the site operations with sub-con and supplier.
• Liaise with client, consultants and authorities on resolving technical issues, monitor site
  progress against target.
• Plan, procure, monitor and control of resources, such as manpower, machineries and
  material to execute site works within time and cost
• Lead coordination meeting with Site Manager, Site Engineers & Sub contractors.
• Maintains safe, secure, and healthy work environment, aiming for zero accident and near
  miss.
• Making sure sites meet legal guidelines, and health and safety requirements.
• To perform Ad-Hoc duties as per assigned

Job Description

• Daily, weekly and monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations (both internal & sites depots).
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Any ad-hoc duties as assigned.

Job Requirement

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity.
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Oversee daily restaurant operations, including staff management, inventory control, and customer service.
• Train, and manage staff to ensure high-quality customer service.
• Collaborate with chefs to plan menus, ensuring quality and reasonable pricing.
• Manage food and supply inventory, ensuring timely replenishment.
• Ensure customer satisfaction, handling complaints and feedback.
• Develop and implement sales and marketing strategies to increase restaurant sales.
• Manage restaurant finances budgeting and expense reporting
• Ensure restaurant cleanliness and safety, complying with relevant regulations.
• Ensure restaurant equipment functions properly, scheduling maintenance and replacements as needed.
• Provide training and development opportunities to enhance staff skills and knowledge.
• Foster and maintain customer relationships to increase customer loyalty.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Responsibilities:

<For Finance and Accounting>

□Prepare half-yearly and yearly financial budgets.

□Analyse and compare financial, sales, and administrative budgets with actual results.

□Analysis of monthly accounting, sales and management results.

□Prepare quarterly financial reports (financial results and forecasts) to Kobe Steel .

□Preparation of internal control and closing progress documents.

□Improvement of accounting, sales, and management systems.

□Attend Kobe Steel (Japan, Tokyo) to explain the budget plan.

□Investigate consolidated profitability by item in cooperation with Kobe Steel and formulate improvement plans.

<For General Affairs and Human Resources>

□Supervise the General Affairs and Human Resources departments and provide guidance and involvement in all aspects of human resources, from strategic issues to operational issues, including improvement of departmental operational processes.

□Promote effective performance management that measures, evaluates, and rewards employees.

□Design/redesign/review jobs and ensure that job responsibilities are aligned with the company's business activities

Job Description

• Daily, weekly and monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations (both internal & sites depots)
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation
• Any ad-hoc duties as assigned

Job Requirement

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity..
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

Job Description

• Planning, developing, and directing multiple avenues of marketing strategies to drive sales.

• Leading and training teams of Marketing Associates.

• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints.

• Analysing customer feedback and campaign performance.

• Identifying potential new markets and creating a plan to enter those markets.

• Partnering with product development and buying teams to estimate product demand.

• Overseeing social media accounts and websites to engage existing customers and establish positive public relations.

• Implementing search engine optimization (SEO) in online media.

• Researching trends and new marketing opportunities, and brainstorming ideas.

• Coordinating and producing financial documents for advertising campaigns, such as budgets, estimates, and contracts.

• Communicating and negotiating with ad agencies, employees, marketing staff, editors, and writers.

• Any other Ad-hoc duties from time to time.

Requirements

• Knowledge of marketing-related business practices, including advertising, market research, technology, and budgeting.

• Proficient with marketing-related software programs.

• Effective communication skills and adaptable communication style for interacting with team members, upper management, and clients.

• Time management and organization skills for planning and executing both large and small marketing projects and initiatives.

• Leadership skills to motivate team members and manage conflicts.

• Analytical and problem-solving skills for coming up with ideas to increase demand for products and services.

Project Manager will be under Marine service line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.

1. Working in workshop and vessels.

2. Good communication skills with Ship Owners and Superintends.

3. Good time Management and work Independently.

4. To perform any other duties & Responsibilities assigned by superiors from time to time.

5. Ability to demonstrate and implement cost -saving measures.

6. Ability to lead to manage project operations, schedule and specifications.

Requirements:

- Min 5 Years experience as Marine Industry.

- Knowledge of MS office.

- Able to work OT.

- Excellent coordination skills.

- Able to working at Height.

Job Responsibilities

• Manage the overall operation under the production floor
• Production planning, ensuring schedules have been met
• Quality control of the end product
• Manage the production budget
• Ensure health and safety regulations on the production floor have been adhered
• Organising the repair and routine maintenance of the equipments
• Liaising with the procurement and sales departments
• Human management

Job Requirements

• Min. 3 years of similar work experience
• Preferably with construction knowledge
• Organised with good planning and interpersonal skill
• 6 days work environment

Office Manager

House of Amber Nectar Pte. Ltd.

9 Tuas Bay Walk, #01-01, Singapore 637757

We are seeking an experience and highly organized Office Manager to oversee the day-to-day operations of our office and ensure the smooth functioning of all administrative processes.

The Office Manager will be responsible for maintaining a productive work environment by managing office resources, coordinating with various departments, and ensuring compliance with company policies.

This role requires excellent communication, problem-solving, and multitasking skills to support the team and ensure operational efficiency.

Key Responsibilities

• Liaise and assist external finance company on matters for payroll, company tax, and monthly accounting management reports
• New employee orientation
• Upkeep records of confidential information of employees and contractors
• Reviewing and validating customer purchase orders
• Manage new customer account setup and credit approval
• Processing customer order entry into SAP in a timely and accurate manner
• Making direct contact with customers to resolve any order related issues
• Managing backlog orders and work with internal parties to resolve any order and/or delivery issues not meeting promised delivery dates or project schedules
• Ensuring orders shipped are invoiced in a timely and accurate manner, including obtaining support documents like proof of delivery
• Provide secretarial support to Managing Director and General Manager
• Provide ad-hoc administrative support to team when required

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status