Job Purpose:  

The Accounts Manager is the main interface between the Company and our partner community. The Accounts Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities:

• With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.

• Develop a solid understanding of the product range and present an informed overview.

• Up and cross sell each opportunity for maximum margin return and differentiation.

• Understand strengths and weaknesses in the product sets from a technical perspective.

• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company’s partners.

• Keep CRM up to date to ensure you and the management team have an accurate view of your business.

• Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.

• Capture and maintain all relevant data needed to sell and renew maintenance.

• Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals

• Make outbound sales calls to business partners and prospects as per call plan.

• Identify the Company's services opportunities in conjunction with the the Company's Technical Services team.

• Ensure all quotations are built using the company quotation tool.

• Provide Sales Support Specialist with all relevant information necessary to build and configure the ‘winning’ solution.

• Achieve and maintain sales certification for relevant product groups when required

• Ensure all partner issues are resolved promptly and seek management guidance where necessary.

• Ensure all business partners are alerted of any upcoming renewals

• Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting

• Accurately forecast business with Sales Manager on a monthly basis.

• Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills and Experience:

• Minimum 4 to 6 years of experience selling IT solutions in the channel required.

• Tertiary IT degree or Diploma preferable

• Relationship Building Skills

• Communication Skills

• Self managed

• Maturity – able to work with all levels within an organization

• Strong business acumen

• Presentation Skills

• Leverage internal relationships and sell the ‘value add’

• Opportunity Closing Skills

• Technically competent

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Purpose:  

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.

• Development and implementation of sales enablement programs for TD SYNNEX and partners.

• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.

• Development and implementation of marketing programs to support product group objectives.

• Creation of joint initiatives with our vendor and business partners.

• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.

• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.

• Achievement of revenue plans by brand and by market segment.

• Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.

• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.

• Maintenance and development of operational level vendor relationships.

• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.

• Ensuring highest and continuously improving levels of vendor and partner satisfaction.

• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.

• Maintenance of an accurate pipeline by product group.

• Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.

• Business forecasting and business planning for product groups with vendors.

• Provision of various reports for the purposes of commercial decision making.

• Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.

• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.

• Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.

• Provide an appropriate example of leadership, by way of behaviors, to the wider organization.

• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution

• Minimum education level required is a Bachelor’s Degree

• Appropriate vendor product sales certifications

• Strong leadership attributes

• Self-starter

• Results focused

• Sound business acumen

• Ability to work with little direction

• Capacity to lead vertial teams

• Influence business outcomes without having direct control

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

As part of the Client Success team, you will be working directly with the Client Success Analysts, Client Success Operations in supporting our corporate clients in an effective rollout and implementation of Intellect as their mental health benefits solution. In this role, you're excited by engaging with clients, using data to drive insights into actions, and delivering results.

This role will be a great fit for you if you are a doer, who is passionate about making a difference in the mental health space, enjoys the complexity of the client experience and has the ability to take an ambiguous task and solve it.

• Develop an understanding of the metrics that drive Client Success, manage client metrics, and communicate data-driven recommendations to guide execution of goals.
• Provide project management and manage day-to-day CS operations tasks (e.g., reporting, analysis)
• Collaborate with cross-functional teams (commercial, marketing, product, tech, operations, clinical) to implement process improvements
• Directly contribute to Client Success strategy drive continuous process and workflow improvements.
• Design and implement custom strategy and journey orchestration in the rollout and implementation of Intellect for our clients.
• Produce insights reports on the product utilization and employee wellbeing.
• Collaborate with our internal team to plan, develop, and deliver engaging campaigns and webinars/workshops for our corporate clients.
• Ad-hoc projects that support the team as we are growing fast!
• Leave clients feeling supported and delighted after every interaction

• A minimum of 2 years experience in consulting
• Strong analytical, problem-solving, and project management skills.
• Energized by engaging with clients and collaborating with our cross-functional teams.
• Proven ability to handle multiple competing priorities and adapt in a fast-paced and fast-growing environment.
• Excellent listening and writing skills, a critical thinker, a proactive self-starter/self-initiator, and the ability to thrive in ambiguity.
• Experience developing client reports, and content for employee and manager webinars / workshops.
• Comfortable analyzing and using data to share insights and make actionable recommendations.
• Passion in mental health and reinventing how mental wellbeing support is being delivered

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

Job Purpose:

The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. SSM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives.

• Channel Partner and Vendor engagement

• Identify, recruit and enable channel and solutions partners; conduct regular solutions and sales updates, etc.
• Be the sales champion for assigned product solutions among selected high-touch accounts; establish sales development plan targeting business and technical decision markers; plan and execute quarterly target account activities. Execution - Credit management, Order processing, AR Collections

• Operational excellence - pipeline management, forecasting and inventory management

• Plan and execute solutions and services led strategy to grow services revenue.
• Lead quarterly business planning process and business review with respective vendor, ensure close interaction and collaboration among vendors in term of joint GTM strategy and solutions.

  
  Knowledge, Skills and Experience:

  • >5 to 10 Years proven experience in Sales & Marketing is preferred.​ Prior knowledge in end to end network, application and clouds security will be added advantage

  • Relevant experience with resellers would be an added advantage.

  • A proven track record of consistently achieving and often exceeding sales targets.

  • Demonstrate strong capability in planning, strategizing, execution skill and entrepreneurial spirit.

  • Experience in ensuring sales forecast accuracy and operational excellence.

  • Excellent networking abilities with strong communication and interpersonal skills.

  • Highly motivated, results-oriented, resourceful, with a lot of initiative.

  • A team player who enjoys working and leading in cross functional team environment.

  • Strong communication skills and fluent in English.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

• Permanent position
• Hybrid

Summary

In this role, you'll oversee internal communication channels and drive content development, collaborating closely with the team and colleagues across the organisation to advance strategic goals. Your ability to identify and develop messages that resonate with diverse audience segments will be crucial.

Job Responsibilities

• Develop and execute internal communications plans and initiatives aligned with organisational goals.
• Manage and oversee the internal communications channels and content delivery such as email broadcasts, videos, etc.
• Create engaging and informative content for various communication channels, for example, newsletters, intranet, emails, and social media platforms.
• Ensure consistency and alignment of messaging across all channels.
• Execute end-to-end internal/employee initiatives and campaigns.
• Function as liaison between leadership and employees to convey key business messages or updates.
• Provide sound counsel to stakeholders, as needed.
• Monitor and assess the effectiveness of internal communication strategies, adjusting as needed.
• Support in preparing presentations, speeches, and communications for key executives.
• Support corporate or marketing collateral development such as brochures and videos.
• Arrange and oversee video and photography shoots to achieve desired outcomes.
• Provide guidance on corporate branding to stakeholders, in accordance with existing policies and guidelines.
• Organise and coordinate events, and help drive employee/community outreach, engagements, and activities.

• University degree with at least 6 years of relevant experience in a large, global and matrix B2B organisation.
• Experience in a PR agency is an added advantage.
• Outstanding stakeholder management skills, with the ability to influence and engage at all levels of the organisation.
• A strong command of English with excellent writing and oral skills, as well as the ability to develop compelling content for a variety of audiences and channels.
• Experience in managing events.
• Experience in using online content management systems and design platforms.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661