About us

Marguerite is awarded by Michelin with one star. The restaurant General Manager is the “face” and ambassador of Marguerite and Hortus leading the venues personality and soul. The restaurant General Manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations.

The Roles:

• General Manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations.
• The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Gardens by the Bay, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, and conducting training and development of team members.

Job Description

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to the timeline of deliverables.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaints and comments competently and swiftly.
• Builds strong relationships with local guests and builds loyal following as a foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, and operator at all times.

Management and Leadership of Outlets

• Executes hands-on leadership by actively engagingin colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style.
• Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet.
• To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecasts of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Job Requirement

• Minimum with Food & Beverage/Hospitality Management Certificate or equivalent.
• At least 6 years of relevant experience as a Restaurant Manager or Restaurant General Manager in the Fine-Dining F& B Industry.
• Knowledge of restaurant operations management from Front of House (FOH)
• Highly organised with strong analytic and communication skills.
• Strong leadership skills, Excellent Communication Skills and Problem-solving ability
• Detailed knowledge of fine dining cuisine and culinary trends.
• Strong knowledge of food and wine.
• Strong working knowledge of Microsoft Office.
• Able to work independently and can lead and manage a team in the restaurant.
• Ability to work under pressure and remain within all set deadlines.
• Involvement in reservations and understanding of Revenue Management processes.

The Consulting Project Manager (PM) actively manages medium-high complexity projects to successful completion from initiation through delivery and closure. This requires coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget. The role will be fulfilled by an experienced project management professional or scrum master, with a full understanding of industry standard project management practices and the ability to interact with senior and Customer management at all levels.

Responsibilities:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), project management methodology, system and software development, waterfall, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for company Services projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

Requirements:

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Technical knowledge of, and experience with, Red Hat-related solutions is a plus
• Project management certification will be looked upon favourably

Job Description

We are looking for a passionate Assistant Marketing Manager to be part of the Marketing team. You will be responsible for marketing design initiatives and campaigns for retails brands.

Job Highlights

• Opportunities for Creative Innovation
• Career Development Opportunities

RESPONSIBILITIES & EXPECTATIONS

• Responsible for the brand development work of the catering brands.
• Develop marketing strategies and plans, advertising, promotions, creative projects, media relations, sponsorships and event management.
• Develop revenue and profit growth strategies for the business and take charge of the tactical execution of the brands’ marketing communication initiatives in support of the business strategy, market goals, and organizational objectives.
• Leads, coordinates campaigns and communications through all phases of launch and maintenance, including reporting, analysis and optimization.
• Collaborate with internal business partners like Operations, F&B and Finance teams to ensure that all initiatives support the brand promise.
• Develop creative briefs and guide creative direction to meet objectives for all advertising and communications, including print, and digital assets
• Monitor and improve ROI using strategic and analytical approach
• This role requires a strategic and analytical approach to monitoring and improving ROI.
• Prepare and manage budgets for various marketing and branding initiatives to achieve cost efficiencies.
• This is an ideal role for an experienced, organized and detail-oriented marcom professional with a strong background in FMCG/retail environment.
• Any other tasks as and when assigned by immediate superiors

REQUIREMENTS

• Degree / Diploma in Mass Communication / Marketing or related discipline
• Minimum 5 years’ relevant brand management and marketing experience, preferably in the F&B/ FMCG industry
• Meticulous with an eye for detail
• Willing to roll up sleeves and work on the ground to ensure the success of all projects delivery
• Highly creative with experience in creating content and digital campaigns that engage, inform and motivate
• Proactive with a strong sense of accountability and a day-to-day focus on results.

JOB DESCRIPTION:

· Permanent Role

· Working Location: Ubi

· Working Hours: 6 days’ work week, 1030am to 7pm

· Able to work on weekend and PH

RESPONSIBILITIES:

· Train, and manage the car sales department.

· Lead and inspire a team to meet sales goals.

· Set clear sales targets and provide ongoing coaching and support to the team.

· Conduct regular performance reviews and implement improvement plans

· Customer Relationship Management

· Other duties assigned

REQUIREMENTS:

· At least NITEC or its equivalent.

· Experience in automotive sales, preferable in a management role with minimum 2 years of experience.

· Strong leadership and team management skills.

· Proficient in communicating with clients.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

About the role

As a Senior Delivery Manager, you’ll play a pivotal role in delivering large-scale, high-impact projects from start to finish. You’ll lead cross-functional teams, manage key stakeholders, and navigate complex challenges to ensure projects are completed on time, within scope, and to the highest quality standards. You’ll be a strategic thinker with a hands-on leadership approach, driving operational success and continuous improvement.

• Lead End-to-End Delivery: Oversee the full project lifecycle, from planning to execution, ensuring timely and on-budget delivery of exceptional products and services.

• Stakeholder Collaboration: Work closely with internal teams (product, engineering, operations) to align on project goals, timelines, and priorities.

• Risk & Issue Management: Proactively identify and mitigate risks, resolving challenges quickly to maintain project momentum.

• Optimize Resources: Efficiently manage project plans, timelines, and resources to ensure that deliverables meet expectations.

• Process Improvement: Continuously refine project management practices to increase efficiency, reduce risks, and improve outcomes.

• Quality Assurance: Ensure all project deliverables meet high standards and are fully validated before delivery.

• Financial Stewardship: Manage project budgets and provide regular updates to senior leadership.

• Post-Delivery Support: Oversee post-project evaluations and ensure that lessons learned are applied to future initiatives.

What We’re Looking For

• 7+ years in project delivery, with 3+ years in a leadership role, managing complex technology projects.
• Expertise in Agile, Waterfall, or Hybrid project management methodologies, and tools (e.g., Jira, MS Project).
• Proven ability to lead cross-functional teams, manage client relationships, and drive results in fast-paced environments.
• Strong financial acumen, with experience managing project budgets and forecasts.
• Excellent communication and interpersonal skills, with the ability to present to senior leadership and stakeholders clients.
• A problem-solver with a strategic mindset and a hands-on approach to execution.

· It would be advantageous if you have:

• A Master’s degree or relevant certifications (e.g., PMP, Scrum Master).
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Experience with change management and driving organisational transformation.

Moet Hennessy aims at making our commercial organization agile and efficient to deliver on our promises to shaping change, cultural and operational transformation. Our vision is to lead the future of luxury wines and spirits from nature to communities. Our company success will be created by pioneering people with passion for crafting experiences and turning challenges into opportunities to innovate.

Our strength comes from being diverse yet we are unified by five core values: Sharing, Elegance, Epicureanism, Integrity and Spirit of conquest. It starts from creating an efficient and caring work environment where all can reach their full potential. Being respectful, inclusive and embracing diversity makes others feel valued. In Moet Hennessy, we strive to search for harmony, moderation and concentrate on the essential. We always open up new territories and push the limits. Our commitment to the planet, to our Maison’s, and to our employees is what we believe in and makes us different.

Moet Hennessy embraces technology leadership and strives to identify where appropriate, modern digital

solutions and initiatives. Our current and future digital roadmap is a key pillar to contribute to a growing

business with a strong desire to deliver appropriate technologies.

In Moet Hennessy, we are fully devoted to becoming a place where people aspire to work by ensuring our people are empowered and all voices are heard. We continue to strengthen our commitment to building our company which values inclusivity, honesty and authenticity. You will have the opportunity to be part of an innovative and cross-cultural environment, where you will be encouraged to develop your entrepreneurial and pioneering spirit. We encourage our people to pursue their career aspirations as well as mobility opportunities across countries and within both Moët Hennessy and the LVMH Group.

JOB RESPONSIBILITIES

Since 2022, MHIS&T has set up a SAP Center of Excellence centrally managed around SAP technologies. In Q3 2023, activities around SAP B1 are attached to it to create the SAP B1 Center of Excellence which must deliver 3 types of activities.

• Projects
• Enhancements (called CBI, less than 20m/d)
• AMS

This job description is focused on AMS activities.

Since 2023, MH has chosen a global partner for the delivery and maintenance of SAP B1 solutions.

In 2024, SAP COE's ambitions are to professionalize support activities with this partner:

• · Management of SAP AMS activities by MH (here by external consultant)
• · Creation of 2 delivery Centers (Morocco and Cebu) with the partner
• · Set up of 3 shifts to serve the 3 regions of APAC / EMEA / AMER (“follow the sun”)
• · Improve drastically level of services to end users
• · Put in place clear governance & guidelines to manage SAP AMS

The roles and responsibility of the SAP B1 AMS Service Delivery Manager are the following one:

Service Management

• Set up and ensure that systems, procedures, and methodologies are in place to support outstanding service delivery
• Manage AMS resources partners in terms of priorities, escalations, service delivery, follow up ….
• Monitor and manage support to ensure optimal service
• Maintain high performance levels for service-related processes, and implement improvement activities wherever necessary
• Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews
• Develop a deep understanding of AMS to gain insights on the scope of service delivery
• Take accountability for service delivery performance, meet customer expectations, and drive future demand
• Analyse third-party as well as internal processes, and create strategies for service delivery optimization

Performance and Quality Management

• Provide accurate and regular reports to the management on performance of the service delivery
• Recommend methods of improvement and see that actions are implemented on time for service delivery upgrades.
• Participate to staff subcontractor recruitment process (check skills, mindset etc.)
• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.

Meeting Support

• Prepare and animate SAP AMS B1 SteerCo with Sponsors
• Prepare and animate SAP AMS B1 SteerCo with Regions Stakeholders (IT or Business)
• Prepare and animate in coordination with subcontractors all SAP B1 AMS meetings follow up

KEY SELECTION CRITERIA

• At least 10 years of experience.
• Service Management: deep understanding of service management principles and best practices to ensure the efficient and effective delivery of services: incident management, problem management, change management, and service level management.
• Client Relationship Management: strong interpersonal and communication skills to build and maintain relationships with clients. Be able to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.
• Leadership: Guide and motivate the team members. Ability to delegate tasks, provide clear directions, and inspire collaboration and teamwork.
• Project Management: skills to plan, organize, and coordinate resources, timelines, and deliverables.
• Problem-Solving: be adept at analyzing complex situations, identifying problems, and proposing effective solutions. Ability to think critically and make decisions quickly to address service-related challenges.
• Financial Management: knowledge of budgeting, cost management, and financial planning to ensure that service delivery stays within budget and aligns with financial goals.
• Continuous Improvement: mindset of continuous improvement. Proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery
• SAP B1 Technical/Functional Knowledge: good understanding of ERP solutions& process, infrastructure

JOB DESCRIPTIONS:

• Identifying and attending important global events and trade shows to create, implement, and execute merchandising plans that help the business to grow and meet sales targets
• Maintain close relationships with local partners through regular market visits, meetings and business reviews
• Ensure business partners follow brand's standards in terms of retail operations, product assortments, visual merchandising, image and client services
• Find ways to improve and develop sales numbers through analyzing performances for all relevant accounts and monitoring competitor activities and market trends to find new opportunities.
• Evaluate current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Fully manage the complete wholesale business for the region, with a key focus in Singapore market
• Identify potential operational & business improvement opportunities
• Utilize sales data to manage, develop, and serve existing accounts and find ways to identify and convert new account opportunities for the business
• Establish new sourcing networks and strengthen existing supplier relationships desirable to our customers
• Maintain strong business relationships with suppliers and vendors
• Ensure compliance with occupational health and safety regulations
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years of experience in B2B/B2C sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale trade products distributions through various channels
• Preferably bilingual to liaise with Indian speaking suppliers and vendors in view of working/business environment communication
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be willing to work on weekends/PH. (Strictly off on week days)
• The ability to understand and follow company policies and procedures.
• Ability to work under pressure, in a fast-paced environment and meet deadlines

POSITION SUMMARY:

To provide responsible and highly skilled management in directing all facets of retail store operation. The Manager manages the retail store consistent with the short and long term interests of the company and its employees. He/she will consistently provide our customers with the highest level of service possible and assist the Brand / Retail Manager in achieving budgeted revenue goals and monitoring expenses.

KEY AREAS OF RESPONSIBILITIES:

• To achieve the store Business Goals.
• Support Brand / Retail Manager on managerial and operational aspects of the store.
• Support Brand / Retail Manager in setting up operational procedures, staff training, customer service & staff general welfare.
• To develop and maintain efficient inventory management and integrity.
• Support the CRM and increase existing base of VIP customers.
• To be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.
• To be a role model to all staff in work performance, customer service and other relevant scope of duties.

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

The Client Solutions Manager of Meta’s APAC team is a strategic and enthusiastic solution-driver and business consulting specialist who puts our customers at the core. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, serve as a trusted adviser in marketing and advertising strategies, lead media planning and measurement for our Telco partners in the region.

The role is embedded in the Telco Ecosystem Partnerships team to build executional and functional partnerships, use data and analytics to devise comprehensive solutions, and drive revenue by negotiating and optimizing opportunities that deliver on our telco client’s business objectives. Success in this position requires digital marketing expertise, significant relationship management skills, consultative sales experience, analytical skills, a passion for excellence in client service, a “challenger” attitude, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.

Responsibilities

• Analyze the client’s business plan to devise integrated marketing and advertising strategies optimally incorporating Meta solutions to maximize client value
• Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Facebook solutions
• Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
• Drives product innovation internally with XFN partners based upon market trend and emerging needs of clients
• Plan media and creative structure and oversee the implementation of campaigns to deliver against client business objectives
• Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Facebook solutions
• Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations
• Collaborate to exceed sales and yield goals for the book of business that assigned to you
• Manage complex external and internal work streams, and optimize clients’ advertising operation mode to meet business objectives
• Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, etc.)
• Build and manage relationships with both C-Suite and front-line stakeholders in clients and agencies (media, creative, FMP, etc.)
• Collaborate very closely with a diverse group of internal cross functional teams and cross region counterparts

Minimum Qualifications

• BA/BS degree in Engineering, Computer Science, Math, Statistics, Economics, Business, Marketing or related field
• 6+ years’ experience working directly with marketing, media and/or consulting firms and demonstrated execution skills required
• Effective and creative problem solving, decision-making and presentation skills
• Experience working effectively with XFN teams and all levels of management (internally and externally)
• Experience managing multiple projects while maintaining strict attention to details
• Experience communicating, collaborating and working effectively on a team
• Ability to confidently present to build ongoing relationships with external clients
• Strong analytical skills and experience
• Ability to manage clients whose usual business language is English

Preferred Qualifications

• Experience with the digital advertising (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
• Understanding of the telco and mobile app technology industry and the mobile app ecosystems
• Experience with data visualization tools or analysis tools
• Extensive experience as a Meta user and familiarity with Meta’s ad solutions

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• 5 Working Days
• 8am - 515pm / 830am - 545pm
• $5500 - $7500
• Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

We regret to inform you that only shortlisted candidates will be notified.

Jennifer Tay Swee Shan

R22111564

The HR Ecology Pte Ltd

We are a leading Specialist Coating Contractor seeking an experienced and dynamic candidate to join our project team.

Duties & Responsibilities:

Reporting to the Senior Manager, you will be responsible for all aspects of managing multiple site projects, including:

• Leading the team and coordinating submissions, mobilization, and execution.

• Overseeing site meetings, progress claims, and ensuring the timely and efficient completion of projects with both in-house teams and subcontractors.

• Maintaining high standards of quality and productivity throughout the project lifecycle.

The ideal candidate will be independent, a strong leader, a meticulous planner, and possess excellent written and verbal communication skills. Proficiency with computer applications and project management software is preferred.

Job Requirements:

• Preferably a Diploma/Degree in Architecture, Civil Engineering, Structural Engineering, Building or a related field recognized by BCA.

• Minimum 8 years of proven experience in a managerial role within the local construction/building industry.

• Strong leadership, organizational, and interpersonal skills.

• Familiarity with local regulations, codes, and statutory requirements.

(Only shortlisted candidates will be notified.)

Please submit your resume, along with details of your relevant job experience, to: [email protected]

● Coordinate daily front of the house and back of the house restaurant operations;

● Deliver superior service and maximise customer satisfaction;

● Respond efficiently and accurately to customer complaints;

● Regularly review product quality and research new vendors;

● Organise and supervise shifts;

● Appraise staff performance and provide feedback to improve productivity;

● Estimate future needs for goods, kitchen utensils and cleaning products;

● Ensure compliance with sanitation and safety regulations;

● Manage restaurant’s brand image and continuously progress to improve it;

● Control operational costs and identify measures to cut waste;

● Create detailed reports on weekly, monthly and annual revenues and expenses;

● Promote the brand in the local community through word-of-mouth and restaurant events;

● Recommend ways to reach a broader audience (e.g. discounts and social media ads);

● Train new and current employees on proper customer service practices;

● Implement policies and protocols that will maintain future restaurant operations; and

● Any other duties as required by the Company or management.

Money for here, there and everywhere! 

Wise PLC is one of Europe’s fastest growing companies we move billions of customers money around 160 countries and in 40 currencies, hold billions of customer funds, facilitate our customers to spend like a local with our Wise card and trusted by over 300,000 business both small and large with our international business account all the while saving our customers millions in fees. 

This truly is Money Without Borders.

As part of our expanding operations in the APAC, we are now looking for an awesome Tax Manager to join our growing finance team in Singapore serving our APAC operations.

You’ll be part of a commercially-minded Global Tax team in Finance, helping to ensure our tax affairs are efficient, transparently compliant and slick so that our mission is sustainable. 

Your mission

• Manage the outsourced preparation of APAC corporate tax and withholding tax computations (e.g. Australia, Singapore, Indonesia, Malaysia, India, China, Hong Kong, Japan, Korea, Philippines and Thailand). This includes adhering to controls, managing risks and identifying ways to automate and streamline manual tasks using existing systems or emerging technologies. 
• Work closely with Product and Banking teams on expansion of new products and licence applications to ensure tax requirements are met.
• Assist with the preparation of IFRS half year and year-end tax reporting and tax provisions for local statutory accounts and group reporting with the help of advisors where necessary. 
• Work closely with financial controllers, accounting, and finance system teams for sources of data and information, including directly extracting information from our ERP system.
• Support the on ad hoc research and projects, including expansion into new countries and liaising with external advisors to ensure tax requirements are met.
• Engage in team-wide initiatives including budgeting, forecasting, planning, risks and controls. It is important to be interested in and engaged in all tax initiatives and to work closely with all members of the tax team.

Job Description:

• Assist to answer, confirms and ensures all bookings are accurately entered into the computer based on Accor standards
• Ensures filing of reservations correspondence are done systematically by the Agents
• Ensures training of team members is in accordance to Accor’s standards (Data Entry / Profile maintenance) and familiar with the different booking platforms of Accor
• Understands the Accor Live Limitless program and able to accurately execute the bookings via members’ points and answers enquiries on membership redemption for bookings
• Keeps Front Office Manager, Director of Revenue and Director of Operations informed on all matters pertaining to no shows and matters concerning to Hotel’s reservations
• Highlights unusual statistics discrepancies
• +3 and +1 arrival checks are completed on a daily basis, ensuring that rates, dates, mode of payment, comments, etc. are updated accurately based on the correspondence from TA/Sales/OTA/Siteminder
• Ensures that all pre-payment required reservations are charged on a daily basis unless there is a special billing instruction (TAs/OTAs)
• Daily checks of OTA extranets to ensure that all reservations are interfaced and synced to PMS. Especially for on-day arrivals
• Ensures emails are cleared timely, particularly in relation to feedback follow ups or escalated to relevant parties
• To ensure Agents follow up daily with traces that were left by FO Team
• Follow up with Invoices and Group Rooming list with Sales Team
• Work closely with Sales department on the status of group reservations and critical booking dates
• Work closely with Sales Managers with any special requests or follow-ups required for Corporate / FIT bookings
• Ensures that all groups have full payment received prior to arrival if not a validated credit facility has been set up
• Politely turns down on closed out dates and offers to book an alternative date
• Keeps up to date rooms availability for sale and changes in hotel room rates
• Communicates with Operational Departments for potential overbooking periods
• Works with Housekeeping and Engineering on preventive maintenance schedule
• Works with Front Office on the achievement of Upselling goals
• Strives to achieve the ADR & Occupancy goals set by Director of Revenue and General Manager
• Maintains an organized electronic mailbox, ensuring that all information is communicated clearly to one another in the team
• Ensuring all correspondences are reviewed and kept in shared drive for the Front Office team’s print out and to assist them with verifying information when required
• To carry out any other duties when directed by the Management.

Job Requirement

• Attained minimum NITEC or higher qualification.
• At least 1-2 years of supervisory/management role prior
• Preferably have working experiences in the hospitality or travel industry.
• Possess good written and verbal communication skills.
• Able to multi-task and time-management, with the ability to prioritize tasks.
• Knowledge of using Opera Cloud PMS will be an added advantage.

Kulnari Adventure Golf operates the following brands - Kulnari Mystery Golf (www.kulnari.com) and Quay House (www.quayhouse.com.sg). We are looking for a Assistant Restaurant Manager for our restaurant - Quay House a 45-seater restaurant. Reporting to the Restaurant Manager, you will also be responsible for the Wait Staff team.

• Assist in leading the restaurant efficiently in delivering high standards as well as being responsible for the top line revenue and profit.
• Offer a professional and courteous service at all times and ensure that all employees follow through.
• Act as the Manager on Duty in the absence of the Restaurant Manager.
• To ensure that restaurant and surrounding area is kept clean and organised at all times.
• Understand the concept of the business and conduct training as requested by the Restaurant Manager.
• Perform up settling for all items offered as well as offering alternatives.
• Assist in communication with all team members and to attend daily / weekly meetings with the Culinary Team and foster teamwork to constantly develop the restaurant for more success.
• Attend and contribute to necessary staff meetings, departmental trainings and initiated trainings scheduled.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Assist in producing reports and analysis of the restaurant and attend in the monthly performance meeting.
• Attend all required trainings as described by the department.
• Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
• Report incidents that require disciplinary actions immediately to the Restaurant Manager / Founders.
• Coordinate the review of outlet’s operations manual updates annually as requested by the Restaurant Manager.
• Support activities and cooperation with the suppliers.
• Assist in carrying out scheduled inventories of products and operating equipment.
• Undertake reasonable tasks and secondary duties as appointed by the Co-Founders
• Handle guest enquiries and complaints in the restaurant in a courteous and efficient manner and report to Founders ensuring that the follow up is performed with the guest.
• Ensure that the opening and closing procedures established for the restaurant are followed.
• Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.

Additional responsibilities and tasks can be added at any time according to the needs of the business.

We are great believers in diversity and inclusivity and looking for team players. We value personality, individuality, creativity, honesty, improvement, focus and most importantly passion for the experience we create for our guests.

If this sounds like you, please do get in touch to arrange a conversation!

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

IT Project Manager

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Project Manager to manage the end-to-end infrastructure technology portfolio of programs and projects for the banking and financial industry.

Responsibilities:

- Responsible for direct and matrixed execution of portfolio in infrastructure technology implementations, upgrades, conversion, and recovery.

- Collaborates with Design and Engineering teams to define project scope and build teams.

- Creates and manages project schedules, milestones, and resources.

- Leads weekly meetings, tracks risks, and generates project status reports.

- Manages project documentation, risks, and resources, ensuring on-time, high-quality delivery.

- Communicates with stakeholders and ensures project efficiency.

Requirements:

- IT qualification and/or relevant work experience

- Project management track record in technology related projects

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

We are looking for a self-driven and experienced Senior Manager, Termianl Procurement for one of our
shipping clients. The incumbent will be responsible for ensuring that the company operates terminals costeffectively and sustainably while managing risks and fostering improvements in vendor relationships. The ideal candidate should have a bachelor’s degree in Maritime, Business Administration, Supply Chain
Management, or a related field. He/She should also have a proven track record with at least 8 relevant
years of experience in procurement or supply chain management roles.

Key Responsibilities:

Strategic Procurement:
• Develop and implement procurement strategies and negotiations for terminals, including global terminal operators.
• Manage and develop relationships with vendors for optimal performance, follow-up and negotiate contracts to ensure reasonable and compliant terms and conditions for cost-effectiveness.
• Identify and conduct market intelligence and analysis to assess potential suppliers and their capabilities.
• Engage internal stakeholders to understand network and service requirements and ensure alignment.

Supplier and Risk Management:
• Conduct constant performance reviews of terminal vendors to ensure quality and reliability, including audit checks on-site.
• Ensure adequate resource allocation for vessels in terminals.
• Identify inefficiencies and assess potential operational risks by terminals that do not align with service level agreements and codes of conduct.
• Ensure procurement activities comply with industry regulations and company policies.
• Be familiar with local regulations to mitigate risks associated with procurement activities.

Sustainability Procurement:
• Familiarize with approaches and company policies on sustainable procurement, which may directly or indirectly affect meeting scorecards.
• Identify and support improvements in existing procurement processes while considering sustainable developments and practices that contribute positively to the company.

Cost Efficiency:
• Regularly review areas of focus, including joint efforts with local Ops leads to identify costefficiency initiatives.
• Prioritize and reduce non-essential costs through internal streamlining or external partnerships with vendors.
• Identify system/process misalignments to streamline and drive cost standardization.

Qualifications

• Bachelor's degree in Maritime, Business Administration, Supply Chain Management, or a related field.
• Proven experience (8-10 years) in terminal operations or procurement.
• Excellent negotiation and communication skills, with the ability to build and maintain relationships with suppliers and internal stakeholders.
• Analytical mindset with proficiency in data analysis and interpretation to drive informed decision making.

To apply, please send your CV to [email protected] .
We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 6 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.