Our client is seeking a dynamic and results-driven Regional Service Desk Manager to lead and manage our regional IT support teams. The ideal candidate will have a proven track record in IT service management, exceptional leadership abilities, and a strong focus on end-user satisfaction. In this role, you will oversee the delivery of efficient and effective IT support services, ensuring optimal performance, service quality, and resolution of IT-related issues across multiple locations within your region

Key Responsibilities:

Leadership & Team Management:

• Lead, mentor, and motivate a team of service desk professionals across multiple regional sites.
• Conduct regular one-on-one meetings, performance reviews, and training sessions to ensure staff development and high performance.
• Foster a collaborative and positive team culture focused on continuous improvement, customer service excellence, and problem-solving

Service Desk Operations:

• Oversee daily service desk operations to ensure timely and effective resolution of all IT incidents, service requests, and escalations.
• Ensure adherence to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Develop and enforce standard operating procedures (SOPs) for efficient service desk operations.

Incident & Problem Management:

• Coordinate incident management to ensure that issues are identified, resolved, and documented in a timely manner.
• Perform root cause analysis for recurring incidents and work with other IT teams to implement permanent fixes.
• Ensure issues are escalated appropriately and follow-up actions are taken for critical incidents.

Process Improvement & Efficiency:

• Identify areas for improvement in service desk processes, tools, and workflows.
• Drive continuous improvement initiatives to enhance the quality and efficiency of service desk support.
• Collaborate with other IT departments and stakeholders to implement process improvements and optimize service delivery.

Customer Satisfaction & Reporting:

• Monitor and manage customer satisfaction levels by gathering feedback, tracking performance metrics, and implementing corrective actions when necessary.
• Produce and present regular reports on service desk performance, including metrics, trends, and root causes of major incidents.
• Act as a point of escalation for high-priority or complex issues, ensuring they are resolved in a timely manner.

Collaboration & Stakeholder Engagement:

• Work closely with IT teams, business units, and external vendors to ensure alignment and a seamless user experience.
• Liaise with business leaders to understand IT service needs, providing recommendations and support as necessary.
• Ensure the regional service desk is aligned with overall corporate IT strategies and initiatives.

An ideal candidate would possess:

• More than 5 years of experience in IT Helpdesk/Service Desk, with at least 2 years in a managerial or supervisory capacity.
• Experience managing a regional or multi-site IT support team is preferred.
• Strong understanding of ITIL (Information Technology Infrastructure Library) best practices and frameworks.
• Experience in BMC and ServiceNow would be a plus
• Experience in PowerBI for data reporting and analysis would be a plus.
• Excellent leadership, coaching, and team management skills.
• Strong problem-solving and decision-making abilities, with a focus on operational efficiency.
• Exceptional written and verbal communication skills, with the ability to communicate technical information to non-technical stakeholders.
• Strong customer service orientation and interpersonal skills.

Other benefits that you would expect in the environment:

• Hybrid work arrangement
• Good benefits and insurance coverage
• Great working environment with local and regional team to work with
• Multinational company structure with autonomy and room to grow

If you are interested, click APPLY or email me your resume at [email protected]

Let's speak so then I can share more about this interesting opportunity.

Felicia Romli (R1872446)

KOS International

EA License No. 23S1522

Job scope and responsibilities

• Support various aspects of brand management, including improve sales performance and marketing and administration.

支持品牌管理的各个方面，包括提升销售业绩、市场营销和行政管理。

• Recruit, hire, and train store managers and retail staff.

员工、店长等职位的招聘和培训与培养。

• Coordinating with other departments, such as Marketing Department and HR Department.

负责与其他部门协调的协调工作，例如市场部和人力资源部

• Work alongside with team members in-stores frequently to assist and to drive sales and improve operations. Ensure company’s policies and standards are communicated and implemented.

与团队成员一起在店面工作，以推动销售和发现与处理日常运营中的问题。

确保公司政策和标准得到有效传达和执行。

• Oversee and ensure that the team members carry out their duties and responsibilities, including store operations, stock replenishment, housekeeping etc.

监督并确保团队成员履行其职责，包括店面运营、库存、店内清洁等。

• Implement the company's strategic plan for the overseas market, assist and oversee its execution.
  执行公司在海外市场的战略计划，协助并监督其实施。

Requirements

• Minimum 3-5 years of experience at supervisory role in managing in a retail sector.

有3-5年零售行业管理主管职位经验。

• Bachelor’s degree in any field would be preferred.

有大学以上文凭者优先。

• Strong knowledge of front-line operations, including inventory management, visual merchandising, and customer service best practices will be an added advantage.

对零售一线运营有深入了解，有库存管理、视觉陈列和客户服务等方面经验的优先。

• Strong leadership and people management skills. Strong communication and interpersonal skills.

有较强的领导能力、管理能力、沟通和人际交往能力。

• Able to travel frequently to support the business in overseas (such as UK, Dubai, Macau, Indonesia, Malaysia, etc.)

可以接受出国安排（如英国、迪拜、澳门、印尼、马来西亚等），以达到对海外市场与支持与协助。

• Proficient in English and Mandarin, other languages may be an added advantage.

擅长英文和中文交流，其他语言将具备额外优势。

Interested candidates may press the apply button or WhatsApp your resume to 91460307.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities

• Manage the structuring and negotiation of solar leasing and turnkey agreements

• Prepare financial model to assess the returns of the project

• Prepare, submit proposal/tender bids, follow-up and carry out tender presentations

• Achieve the required sales targets of solar PV project

• Work closely with Solar Project Management & O&M team and EPC contractors on project management and to follow through the development and implementation of solar PV projects

• Develop strong relationship with C&I customers, SP Services, regulatory and government bodies, and key stakeholders

Requirements

• Minimum a Bachelor’s Degree in Engineering, Finance or relevant field

• Preferably with minimum two (2) years of relevant work experience in energy industry or renewable products

• Experience and knowledge of reviewing Financial Modelling

• Assertive to achieve the KPIs and adaptable both as individual and team player

• Fresh graduates in renewables field of study are welcome to apply

Job Description

• Develop and implement strategies for targeted market to generate new leads and opportunities.
• Hunting of new business clients, conduct business, industry, and competitor analysis to develop strategies to support business growth and profitability.
• Understand clients' business need and develop business solutions strategy.
• Build strong and collaborative relationship with customers.
• Drive pitches, product presentation and penetration with confidence.
• Sales driven mindset with focus in achieving the sales revenue.
• Business travel to visit potential and existing clients, when required.
• Any other duties which may be assigned from time to time by the company.

Job Requirements

• Diploma/Degree in any studies.
• At least 3 years of business development experience.
• Experience in developing and implementing business strategies.
• Good communication skills and presentation skills.
• Proficient in English and Mandarin to communicate with Chinese speaking clients.
• Excellent strategic thinker who can translate business development challenges into business solutions.
• Able to work independently and in team.

• At least 10+ years of relevant SAP QM and PP, authorization experience in manufacturing environment (Chemical industry preferred) and SAP ECC 6.0 and/or S/4 HANA.
• Have strong integration working experience and knowledge of the key integration points between the other SAP modules.
• Preferable SAP certification in QM/PP module and basis knowledge in SAP report development (ABAP) and form development.
• Must have at least two full life-cycle SAP R/3 ECC 6.0 and / or SAP S/4 HANA implementation experience (Project Preparation till Go-Live) or greenfield implementation
• Strong understanding of QM and PP functionalities and able to apply them to business issues and have hands-on experience in configuring them. Should have good integration experience in SD/MM/PP. Knowledge of integration between IBP, BW and ECC will have advantage
• Ability to analyse problems and provide clear recommendations.
• Must be able to work independently as well as a team player and can manage own workload with little to no supervision.
• Good communication (written and oral) and interpersonal skills.
• Must be familiar with process and project documentation.
• Ability to multitask and manage multiple deliverables and projects at the same time.
• Must be results oriented, and demonstrate a can-do attitude – adaptability, flexibility and resourcefulness
• Bachelor’s Degree in Computer Science, Engineering, Information Technology, Information System, Info-communications, Science or its equivalent

Work Location: AMK/East

Salary Range: $5,000 - $6,500

Working Hour: 5 days work week

Job Description:

• Manage a group of accounting professionals in delivering daily finance operations, monthly / yearly accounts closing, reporting and analysis, and statutory submissions.
• Improve, streamline and automate processes.
• Liaise with clients on service performance/improvement.
• Manpower and Resource deployment planning, staff development and training.
• Other ad-hoc duties as assigned by management.

Academic Qualification / Competencies Required:

• Accounting degree and/or Certified Accountant qualification.
• At least 8 years of relevant working experience in a finance role, with in-depth knowledge of Finance Reporting Standards, Financial Management practices, including budgeting, accounting and compliance.
• Proven leadership and supervisory track record.
• Prior experience in ERP system implementation, hands-on with various software including MS Office, Power BI, Power, Tableau, etc will be an advantage.

People Skills:

• Good interpersonal and communication skills (oral and written)
• Must uphold strong code of work ethics, in particular confidentiality of information
• Self-motivated with strong sense of responsibility an ability to work independently
• Ability to work under pressure to meet deadlines
• Ability to lead a team

*We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

EA License No.: 22C1153

Job Description:

Assisting Audit Director and Senior Manager with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 4-5 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.
• Able to manage multiple engagements and deadline-driven.

Benefits:

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

X’s Global Content Partnerships team is looking for a driven, creative, self-sufficient and resourceful Partner Manager to join us in developing the strategies and best practices for the X’s premium content partners across the APAC region that will drive new and increased revenue streams, as well as the very best content, for X.

Your task: develop & nurture relationships, expand X’s footprint and influence with X’s content partners at senior levels across content, sales, marketing, social and business development. You should have a strong vision for the broad potential of the traditional and emerging media industries while being focused on scalable impact and immediate opportunities that result in value and growth for X.

Responsibilities

• Manage the day to day relationship with content partners. Examples of content partners can include: media networks, online publishers, sports broadcasters & leagues, creators, news outlets, and more.
• Develop cross-platform sponsorship packages for advertisers in concert with X’s content partners to drive content monetization
• Drive innovative media solutions across both major events and daily content that deliver reach and incremental revenue to partners
• Champion X partners internally, providing feedback on product and business processes
• Collaborate with the sales team in pitches to and ongoing relationships with brands
• Work cross-functionally with other teams to maximize partners’ relationship with X (product, engineering, legal, marketing, communications, finance, sales, brand strategy, etc.)

Qualifications

• BS or BA, MBA a plus
• Fluency in English, fluency in other languages is a plus
• 7+ years of client facing experience in media, content, and/or sales partnerships with a focus
• Creative, innovative thinker who is also operationally rigorous and detail-oriented
• Experience working with Creators or with the Creator Economy
• Ability to clearly communicate complex concepts and processes to partners at all levels of management
• Concrete record of sponsorship creation and partner management
• Exceptional understanding of X as a consumer and advertising product, and how content fits into the equation
• Firm grasp of monetization across digital media (Live, OTT, Social, etc.)
• Demonstrated success working with cross-functional teams (product, engineering, legal, marketing, communications, finance, sales, brand strategy, etc.)
• Ability to develop working relationships at all levels of management - externally and internally
• Knowledge of the evolving media sales landscape and proven ability to drive revenue through media partnerships
• Well-established proficiency in business tools (Keynote, Excel) and general understanding of Data visualization (Tableau, D3, Highcharts)

COMPANY BACKGROUND

Korn Ferry is a global organizational consulting firm. We work with clients to design their organizational structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward, develop and motivate their workforce. And we help professionals navigate and advance their careers.

Headquartered in Los Angeles, our over 10,000 colleagues globally serve clients in more than 50 countries. We offer five core solutions:

§ Organizational Strategy

§ Assessment and Succession

§ Talent Acquisition

§ Leadership Development

§ Rewards and Benefits

ARE YOU READY TO ‘BE MORE THAN’?

No one knows more about aligning talent and organizational strategies than us. With our unique expertise, we can help you release the power of your collective genius and drive superior performance.

At Korn Ferry, we’re passionate about creating a diverse, autonomous, and flexible environment. Having a career at Korn Ferry, talent thrives, and excellence is always recognized and rewarded.

You’ll be empowered to share your ideas and to follow them through. And, because we’re all about taking talent further, you can look forward to exceptional training and development opportunities in every job at Korn Ferry.

OPPORTUNITY TO ENHANCE YOUR CAREER - It’s about exceeding your potential.

In this newly created role, we are seeking an experienced CEO & Board Practice Manager to help us drive our practice across the Asia Pacific region.

Our CEO & Board Practice helps our clients create impact with a particular focus on supporting them to both Perform and Transform so they can be regional and global leaders in their chosen fields. Our team is global, and our clients value the commitment and care we deliver to the organisation’s goals, development and success of the leaders and teams we work with.

Because of this, we have long-standing client relationships, where we do the work with them and not to them, and we are ready to scale our approach and the way of engaging clients across a broader community of practitioners in Korn Ferry and a broader set of clients.

Our CEO & Board Practice Manager has a critical role to play as a facilitator and catalyst for our next stage of impact and working alongside Regional Practice Leader and working with the Global Practice Manager.

This role will focus on these key areas:

• Help us build a CEO & Board Practice Community across the Asia Pacific region, scaling through our people and teams
• Develop and drive Capability across all our teams
• Partner with our CEO & Board Practice APAC Leader to continue to build and develop our CEO & Board Practice financial goals
• Enabling the ability to win profitable business, increasing our win rate and identifying the significant opportunities with our teams.
• To contribute to and influence our global CEO and Board practice

WHO YOU ARE

You are creative and challenge conventional thinking. You are independent and have a “take-charge” approach. You have an absolute passion for ensuring a great client experience with every contact.

You are the glue that keeps our community together, and create a ‘pull’ factor where people

You are goal-oriented with the ability to break complex problems down into components of impact.

You are analytical and have strong problem-solving skills. You are a clear communicator who can present and facilitate meetings with business stakeholders for the purpose of driving key decisions.

You can effectively facilitate the implementation of new processes with compelling influence to gain acceptance and adoption.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• Identify client and market trends, collate and distribute research/analysis and participate in methodology development activities to contribute to internal CEO & Board practice development
• Typically, a relevant higher (Master’s or Doctorate) degree plus (+8 years) relevant work experience in a consultancy and/or a client HR function. Alternatively, significant work experience (+10 years) in a top tier professional services firm.
• Is recognised as a go-to person in a defined ‘major’ discipline and is able to scope, design and deliver non-standard solutions to meet client needs. Able to lead core service line work activities with large, complex and/or important clients.
• Has an in-depth understanding of clients/industries supported and apply business offerings at the senior level

JOB SUMMARY

We are seeking experienced Project Managers to take ownership of our suite of in-house products, elevate, rejuvenate and relaunch them as our next generation integrated best-of-suite solutions for our clients. As a Project Manager, you will have the opportunity to implement the strategic vision for the product and lead a multi-disciplinary team to design, architect, develop, test and launch the product to market.

Feeling the customer, business and market trends heartbeat is paramount. Staying up-to-date with products, plans and features of competitors is essential. Taking all these feedback iteratively, as a Project Manager you will play a key role in the conceptualization of product ideas and road map, innovating on functionality, developing differentiate features, prototyping and experimenting with early adopters and finally launching the enhancements, features, or products to market.

On a day-to-day basis, the Project Manager involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, mobile app engineering, blockchain and smart contract development. The Project Manager is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become winning products.

The ideal Project Manager is a visionary who can elevate concepts, ideas and experiences, then persevere through the development process with a multi-disciplinary team to bring these visions to reality with speed and conviction. A respected individual whom the rest of the team members can openly discuss, share and exchange ideas while approachable to those seeking inspiration, mentorship and guidance. The Project Manager seeks to stimulate enthusiasm, drive and creativity to maximize the potential of every team member working on the product.

JOB DUTIES

• Define a clear, cohesive vision and strategy across the product line including existing and yet-to-be announced product developments. Ensure the vision, objectives and strategy is clearly understood by the various team members across the Creative, Sales and Frontend & Backend Engineering teams.
• Conduct market research, generate product requirements, develop marketing and sales support strategies, as well as determine specifications and time-integrated plans for product introduction.
• Constantly in touch with customers’ pain points, needs and desires and scoping an innovative and viable solution.
• Conduct requirement workshops, requirement gathering sessions, review competitor software features to draw inspiration for new features, functions or products.
• Pitch innovative concepts and functional proposals to various stakeholders, and manage all aspects of the product implementation, including approvals and feedback provided.
• Assess the competition by comparing the product line to competitors and seek opportunities to differentiate.
• Go in-depth to develop product requirements, user stories, detailed product feature specifications and define clear and detailed process flows.
• Working closely with the UX and UI designers to detail out the wireframes and final UI for the new features or products.
• Turn customer pains and complex requirements into bite-sized and actionable user-stories that is feasible to be implemented and tested within a well-defined 2-week sprint. Prioritise those with the highest business value to be implemented first.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop the core positioning and messaging for the product. Prepare product pitch points, feature benefits and sales collaterals to sales teams to enable them to engage potential customers and close sales for the product and product suite.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Be recognized as a leader in the product line, build and maintain relationship with the clients, and business stakeholders.
• Provide mentorship and leadership to team members in terms of project management knowledge, industry knowledge, best practices, communication and documentation skills.
• Source, seek, hire and fill skills and experience gaps among the team members.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS

• Bachelor’s or Master’s Degree in Computing, Engineering, Product Design or related field.
• Over 5-8 years of related work experience in the domains of project management, business analysis, system analysis, system design, process reengineering and consulting in IT / Tech industry.
• A proven track record of gap analysis, identifying market fit, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in project/product management, project lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of project management methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders.
• Ability to influence various stakeholders and work closely with them to obtain buy-in.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Comfortable in working with a multi-disciplinary team that involves, process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and provide a hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is required to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Location: 3 mins walk from Newton MRT
Working Hours: Mon- Fri 9am- 6pm
Basic UP $5000 + $60 mobile allowance + 2 times Bonuses

Job Responsibilities

• Seek out potential clients and business prospects for secured lending (Property).
• Actively promote the company's range of financial products and offer guidance on loans to address customer financing requirements.
• Maintain steady growth and achieve pre-set business targets.
• Proactive monitoring of portfolio accounts to achieve maximum profitability and identify new business opportunities.
• Strengthen involvement with key partners and proactively build and manage long-term partnerships
• Prepare credit proposals involving financial analysis.
• Partake in sales and marketing activities in generating prospects.
• Identify, develop, and implement marketing strategies to maintain competitiveness.

Requirements

• Diploma or Degree in Business Management, Finance or related fields.
• Minimum 2 years working experience in the account management, sales or sales support roles
• Candidates should have SME loan experience and relevant contacts (with SMEs and Loan brokers) to source for loan deals.
• Strong acquisition, confidence and result oriented to work well under pressure.
• Meticulous in documentation work
• Experience in term loans and mortgage loans is a plus

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

MISSION

Responsible for the retention and development of ongoing relationships between Coface and its key clients and their intermediairies in order to:

- Maximise revenue and retention of profitable clients under their “CGS portfolio”, whilst taking

into account the loss ratio and the RWE.

- Play a key role in increasing customer experience of Coface Products and therefore increasing

the customer shopping cart by selling additional services /products to existing clients.

MAIN RESPONSIBILITIES

CGS Marketing Action Plan implementation:

- Collaborate in the design and execute the Marketing Action Plan, including the action plan on CGS targets to be saturated.

- Build the Market Intelligence in the CGS segment and update the reporting tool.

Customer relationship management:

- Personally contact and secure existing customers and their intermediaries for CGS accounts via regular and proactive communication.

- Build strong customer relationships and create a sense of mutual trust and beneficial reliance with existing clients.

- Make telephone calls and in-person visits and presentations to existing customers.

- Provide good customer service by responding swiftly to queries and concerns from clients and their intermediaries.

- Consult on the most effective cover for a particular need.

- Prepare bids and price quotations.

Portfolio management:

- Be the active central point of contact of the clients and/or its intermediary.

- Deliver renewal revenue and achieve maximum sales profitability, growth and account penetration within an assigned portfolio of CGS accounts.

- Prepare sales proposals and renewal offers with the contribution of internal stakeholders: risk underwriters, commercial underwriting; for the highest possible renewal rate and a high level of client satisfaction and develop cross-selling.

- Increase profitability of existing product lines by encouraging clients to use added value services wherever possible.

- Maximise the opportunities for all product lines, thereby maximising contribution.

- Monitor and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff.

- Demonstrate products and services to existing clients and assist them in selecting those best suited to their needs.

- Expand the existing programs in saturating them to non-insured entities of the insured group (direct approach or through intermediaries. Support other region teams in saturating their Programs.

Market knowledge:

- Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.

- Maintain a sound understanding of all Coface products and ensure the proposition is developed through all appropriate sales channels.

- Introduce new CGS programs and promote them through regular visits and frequent communications.

- Work with Marketing teams in making the most effective use of the resource for campaigns/events, follow-up the customer survey.

Communication:

- Supply management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

-Coordinate and steer the internal stakeholders (account and sales managers, back office, risk underwriting and other experts) to ensure a timely, efficient and global service to clients within their CGS Program.

- Participate in external events organised within the Region representing the company in the best light for building new business contacts.

Underwriting savvy:

- Ensure prudent Commercial Underwriting of credit insurance business, adhering to CGS Coface standards and delegations.

- Work with underwriters to amend policies where necessary in order to meet client demand.

Risk management and compliance:

- Take joint ownership of the loss ratio with the Risk department and deliver a profitable result to the business.

- Adhere to compliance standards set by Coface and external regulators.

EDUCATION

Degree educated in Finance, Business Administration, Economics, Banking or equivalent desired

EXPERIENCE

• At least 5 years of sales or account management ideally within a credit insurance, banking, claims or factoring organization.
• Previous experience in a multicultural/international environment will be a plus.

Responsibilities:

• Oversees project costing, budget allocation, expenditure monitoring and cost forecasting
• Reviews the project revenue update and project cash flow
• Oversees Change Order Management and Claims with clients, vendors and subcontractors
• Ensures timely commercial and cost reporting
• Reviews and evaluates vendors and subcontractors CBEs
• Coordinates with respective stakeholders for payment milestone requirements

Requirements:

• Bachelor’s Degree in any Engineering disciplines
• Minimum 5 years of relevant experience as project control manager
• Possess good communication and interpersonal skills

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

Tuas Yard

51 Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Description

• In charge of supervising the entire set-up and operation performance of the oulets.
• Monitoring of purchase and orders to manage cost flow including operation costs and kitchen overheads that do not exceed set par levels.
• Ensured that all employees followed food hygiene practices and safety standards.
• Improvise SOPs in the shop outlets, and even delivery units to achieve the highest food standard, quality menus, and food products to the brand outlets.
• Will be involved in ingredients matching, fusion food new menu creations, assisting Chef as and when required.
• Coordinate Human Resources, including Part-Timers and cleaners to keep labour costs within budget while maintaining service standards and maximise productivity.
• Will be required to work alongside or together with the Marketing Department to create a marketing campaign and menu item promotions.
• Carry out other duties as assigned by management.

Job Requirements

• Preferably possess Diploma or Advanced/Higher/Graduate Diploma in Food & Beverage Service Management or related field
• At least 10 years of relevant experience in a managerial position in a Central Kitchen facility or related field
• Strong knowledge of Central Kitchen operations and practices, from set-up to daily operations, to maximize the productivity of the facility
• Excellent operational expertise in F&B industry and organizational skills
• Independent, self-driven, resourceful and reliable
• Excellent communication skills and planning
• Strong team player, and able to work with the team members to produce exceptional results

Job Description:

• Oversee the acquisition and development of software systems in organisational units.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation.
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Requirements:

• Minimum total ten years’ work experience as Application Development Manager.

• Installation of Electrical Systems: Install electrical wiring, outlets, switches, circuit breakers, and other components as per the construction drawings and specifications.
• Troubleshooting and Maintenance: Diagnose electrical issues, repair or replace faulty wiring, circuit breakers, and electrical equipment to ensure proper functioning.
• Reading Blueprints and Schematics: Interpret electrical blueprints, schematics, and technical diagrams to guide the installation or repair process.
• Ensure Safety Compliance: Adhere to all safety codes and regulations, ensuring that electrical work complies with national and local electrical codes.
• Collaboration with Construction Teams: Work closely with other construction professionals, including architects, contractors, and project managers, to coordinate and support project timelines.
• Testing Electrical Systems: Perform tests on electrical systems to ensure they are functioning safely and effectively, including conducting insulation resistance and continuity tests.
• Troubleshoot Complex Systems: Identify and resolve issues in complex electrical systems, including transformers, generators, and control panels.
• Night Shift Work: Available for night shifts when required, ensuring continuity of work and addressing any electrical issues that may arise during non-daylight hours.
• Adherence to Project Deadlines: Work within the project timeline, ensuring that electrical installations are completed on schedule, particularly during night shifts or extended hours to meet deadlines.
• Documentation and Reporting: Maintain accurate records of electrical work performed, parts used, and time spent on tasks. Provide daily or weekly reports to supervisors or project managers on the progress.

• Define and manage relevant business processes between Porsche Asia Pacific, Porsche AG and Porsche Singapore Retail
• for Sales and Digital Platforms
• Prepare and follow-up on management and planning meetings
• Manage sales planning, operations, and reporting of the Singapore market
• Identifying areas for sales process optimisation and implement such optimisation measures
• Oversee roll-out and training of Porsche digital platforms
• Support the Porsche Singapore Retail team with monthly dealer steering meetings and daily operations

• Bachelor’s Degree in IT, Economics, Business Engineering, Business Administration, Accounting or other relevant degrees
• Proficiency in MS Office, especially Excel plus AI tools
• Strong organisation, presentation, written and spoken English, communication, and reporting skills
• Reliable, able to work independently, and possesses leadership skills
• Willing to work in a multicultural environment and to travel on a flexible schedule depending on business needs

• In depth expertise in at least one of the Data and Analytics domains – data strategy development, data warehouse & big data implementation, business intelligence applications, machine learning / artificial intelligence domains
• Good knowledge of the Information Management framework, including operating model, data governance,data management, data security, data quality and data architecture.
• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOpsautomation and engineering using CI/CD tools, code repositories and issue tracking and management.
• Experience in developing analytics application on public cloud stacks (Azure, AWS or GCP)
• Certifications in Data Analytics tools and environment (big data technologies, cloud certifications, data integration, data management, or visualisation tools) would be an advantage.
• 10 – 12 years of experience in data and analytics projects (data warehouse, data analytics, business intelligence and machine learning).
• 6 – 8 years of experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model.
• 4 – 6 years of experience in leading data and analytics projects as a delivery lead responsible for overall project outcomes (client and commercial)
• Experience in at least one of the industry or domain – Government and Public Services, Logistics,Manufacturing, Supply Chain, Financial Services, Retail, Consumer Products

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Job Title: Senior Business Development Manager

Location: Singapore (with occasional travel as required)

Reports to: Senior Management / CEO

RESPONSIBILITIES

Business Growth & Strategy:

· Identify, evaluate, and pursue new business opportunities locally and in other SE Asian countries.

· Develop and implement strategic business development plans to drive revenue growth and market expansion.

· Research and identify key market trends, competitor activity, and customer needs to position the company for long-term success.

Client Relationship Management:

· Cultivate and maintain relationships with new and existing clients, including family offices, high-net-worth individuals (HNWIs), and corporate clients.

· Serve as the primary point of contact for key clients, providing personalized service and understanding their specific investment and logistic solutions in precious metals.

Sales & Revenue Generation:

· Lead sales efforts to meet or exceed revenue targets by promoting and selling the company's services.

· Create compelling presentations and proposals to potential clients, showcasing the company’s offerings.

· Negotiate and close high-value deals while ensuring customer satisfaction and long-term partnerships.

Market Intelligence & Reporting:

· Monitor industry trends, market conditions, and competitor strategies to provide strategic insights and recommendations to senior management.

· Regularly report on sales performance, pipeline development, and market insights to senior leadership.

Collaboration & Leadership:

· Work closely with the marketing, operations, and compliance teams to align business development efforts with company objectives and regulatory requirements.

· Collaborate with other departments to ensure smooth onboarding of new clients and seamless execution of contracts.

Brand Representation & Networking:

· Represent the company at industry conferences, events, and forums to enhance the company’s visibility and network with key industry leaders.

· Build a strong network within the precious metals, finance, and private wealth communities to leverage potential business opportunities.

REQUIREMENTS

Experience:

· Minimum of 5 years of experience in business development, sales, or relationship management within the financial services, private wealth, or precious metals sectors.

· Strong track record of achieving sales targets, driving business growth, and building lasting client relationships.

· Knowledge of precious metals markets (gold, silver, platinum, palladium) and financial instruments used for investment in precious metals is an advantage.

Skills:

· Excellent communication, presentation, and negotiation skills.

· Strong analytical and problem-solving abilities.

· Ability to work independently and manage multiple projects and priorities.

· Fluent in English.

· Customer service orientated

· Understanding the precious metals industry's regulatory and compliance standards is an advantage.

Personal Attributes:

· Proactive, self-motivated, and results-driven.

· Strong interpersonal skills with the ability to engage and influence senior-level stakeholders.

· High level of integrity and professionalism.

· Strategic thinker with a passion for developing innovative business solutions.

Kindly submit your resume directly to [email protected]

Foong Siew Hoon (CEI Registration No: R1108953)

Giant Recruitment Pte Ltd (EA Licence 22C0921)

• Global Investment Firm
• Opportunity for growth
• Good learning curve

Our client is a Global Investment firm seeking a Manager, Operational Due Diligence to join the team.

In this role, you will be part of the operational due diligence (ODD) team to conduct assessments for potential investments for the business. You will review the fund manager’s operational processes and identify any gaps, so as to advice the business on decision making processes. This includes on-site visits, reviewing outsource vendors, documentation and reporting.

The ideal candidate should have at least 4-8 years relevant experience within ODD, Internal audit, or fund operations from a fund/investment/asset manager background. Strong communication skills a pre-requisite to work with both internal and external stakeholders, strong analytical skills and ability to thrive in project-based work.

Please click on the link to apply or email me with your updated CV at [email protected] if keen. Thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Our client in the Machinery Manufacturing Industry is looking to hire a Account Manager.

• Driving sales growth and meeting profitability targets within the assigned territory by identify new business opportunities and manages both new and existing distributors while leading marketing initiatives to build brand awareness within the assigned regions.
• Identify and convert new business opportunities, preparing persuasive sales presentations and proposals.
• Develop and execute targeted sales plans to meet revenue and growth goals.
• Analyze customer needs and trends, recommending Tennant products and services to meet those needs.
• Train and support distributor staff in sales techniques, territory management, and customer service.
• Monitor market coverage, suggesting distributor additions, replacements, or deletions as necessary.
• Provide regular updates on market conditions, distributor development, and competitive activity to management.
• Track competitor activities and adjust strategies to maintain a competitive edge.
• Ensure comprehensive product knowledge and compliance with company policies and procedures.
• Collaborate with the marketing team on promotional activities and provide exceptional customer service.

Requirements:

• Degree
• Mininum 6 years experience in B2B or driving sales through channels (distributors) within SEA
• Experience in developing key accounts in vertical markets (Hospitality, Hospital, Airlines, Logistics, Real Estate, F&B etc)
• P&L experience an added advantage but not a must
• Strong teaching skills with experience in teaching sales and technical knowledge regarding industrial products.
• Hands-on experience and willing to perform on products.
• Demonstrates strong interpersonal and written communication skills.
• Able to travel domestically and internationally

We regret that only shortlisted candidate will be notified.

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Ensuring a company is operating securely and effectively
• Administering employee-related services such as payroll, training, and benefits
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs
• Overseeing department budget planning and development
• Managing and maintaining all department databases

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred