About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Roles & Responsibilities

• Take ownership of the manpower product portfolio, driving strategic product management decisions.
• Ensure precision in costing and pricing strategies during tender processes and quotations to facilitate effective management choices.
• Foster strong collaboration with various departments such as operations, finance, and sales to guarantee consistent and accurate costing.
• Develop innovative pricing strategies, conducting comprehensive scenario and sensitivity analyses to optimize product pricing.
• Perform in-depth market analysis to assess product competitiveness and identify opportunities for improvement.
• Stay informed about market trends, customer needs, and industry best practices to guide product portfolio enhancements.
• Demonstrate flexibility and adaptability by willingly taking on additional responsibilities as needed within the organization.

Skills & Requirements

• Bachelor's degree in Accounting, Finance, Mathematics, Economics, or a related discipline.
• Strong analytical skills with the ability to perform scenario and sensitivity analysis for pricing strategies.
• Excellent collaboration and communication skills to work effectively across departments.
• Detail-oriented and capable of maintaining accuracy under tight deadlines.
• Independent and self-motivated, thriving in fast-paced environments and consistently meeting deadlines.

Recognition & Award

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

Highlights:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Location: East

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Bachelor’s degree in IT or related field.
• Minimum 5 In-Depth experience in handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or send your latest resume in MS Word format to [email protected] with providing the following information:

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

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EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

• Overall management of Financial Accounting
• Manage 4 subordinates
• Manage financial statements, forecasts and reports in accordance with accounting standards and statutory requirements
• In conjunction with Finance Director prepares the financial information for yearly budget as well as the preparation of cost and management accounting matters
• Monitor the Company’s tax affairs and liaise with Company’s tax advisors on all tax related matters
• Monitor and reports on cash flow including long range forecasts
• Liaise with auditors and banks as required
• Review the accuracy and completeness of accounting work in the department

Job Requirements

• Degree holder
• 3 to 5 years relevant experience
• Company using MS Dynamic 365
• Work location at Bugis , near MRT
• 5 days work (8.30am to 5.30pm)
• Salary $6000 - $7800
• AWS / Performance Bonus

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description:

• Global Polyolefin & PVC Plastics trading business.
• Match the suppliers and customers in the world.
• Development of new supply sources and customers.
• Planning a global plastic trading strategy.
• Manage the activity of the section, and develop and execute strategic plans to achieve sales targets.

Job Requirements:

• Handling Polymer Sales (PP, PE, PVC).
• Target Market: China, Southeast Asia.
• Experience in Sales and Marketing. Polymer experience add merit.
• Understand about Futures add advantage. Basic knowledge in Shipping Logistics And Finance payment terms.
• Excellent knowledge in IT skills (Microsoft Word, Excel, Powerpoint).
• Strong interpersonal skills with demonstrated ability to build rapport and maintain a good relationship with Management, superiors, Subordinates and local/overseas counterparts.
• Challenging, open-minded, sensitive and able to work in a multicultural environment

Responsibilities:

• Perform project management of IT initiatives (event, promotion)
• Ensure timely and accurate delivery of technology products and services (POS function/price update)
• Oversee new system facilitation, current system enhancement
• Manage external IT vendors relationships and services
• Installation and configuration computer hardware, software, systems, networks, printers and scanners
• Work closely with IT HQ to implement and manage systems
• Responding to technical breakdowns and resolution
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing IT equipment and replacing parts
• Management of stocks of IT equipment and other supplies
• Inventory system management (Axapta)

Requirements:

• Diploma in Information Technology
• Minimum 2 years relevant experience
• Good attitude and willing to learn with excellent communication and analytical with good time management, good problem-solving skills and documentation skills
• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline
• Willing to travel and able to work in either office hours or rotating shifts, weekends and overtime if required
• Ability to work independently with strong drive and willingness to take up challenges.

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply.

Only shortlisted candidates will be notified.

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our bar programmes are as critical to the guest experience as our culinary programmes—this role demands a passion for influencing indelible dining experiences as the maestro behind the bar.

You'll be in charge of:

• Leading the day-to-day bar operations
• Ensuring appropriate handling of all equipment and supplies within his/her area
• Assisting the managers in the daily beverage operations and ensuring the quality and consistency of all products meet desired standards
• Managing the beverage stocks and inventories
• Participating and managing assigned sections to provide a beverage experience for guests
• Train and supervise bar staff, ensuring they are knowledgeable about products, policies, and procedures
• Continuously evaluate and improve the bar's offerings, including menu items, promotions, and events

The ideal candidate should have:

• A comprehensive understanding of bar financials, including cost of goods sold, profit margins, analysis of sales mix, foundational menu engineering principles, and proficiency in stocktaking procedures, is imperative.
• The ability to evaluate and enhance current workflows to optimize productivity in a high-volume setting is essential.
• A keen eye for detail is crucial for maintaining consistency within our beverage program.
• Proficiency in analyzing both current and historical sales data to identify opportunities for increased profitability without sacrificing quality is highly valued.
• Extensive knowledge of international cocktails is necessary to develop a contemporary beverage program that remains relevant over time.
• Comfort with creating and managing spreadsheets, generating monthly reports, and conducting ad hoc analyses of beverage-related data to ensure departmental adherence to budgetary constraints and profit margins is required.

What can you expect:

• 5 day work week
• Transport from Harbourfront MRT Station
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview.

We are representing our client in the automotive aftermarket industry in search of Assistant Marketing Manager

Assistant Marketing Manager

Responsibilities:

• Oversee the regional partner program including setting annual sales targets, planning promotions, developing marketing strategies, and organizing partner conferences.
• Collaborate closely with the commercial team to create and implement in-country marketing plans, focusing on sell-in/sell-out strategies, branding initiatives, and stocking promotions.
• Create consumer communication toolkits and provide guidance to partners for effective execution.
• Design and execute omnichannel customer engagement campaigns by conducting consumer research to develop a compelling brand concept and gain insights into consumer preferences.
• Implement lead generation activities** across all stages of the consumer buying journey to ensure a seamless online experience, utilizing multivariate testing.
• Manage the setup and sales of e-Commerce stores, ensuring optimal performance and customer satisfaction.

Requirements

• Minimum a degree in Marketing, Business, or its equivalent.
• Has a proven history of successfully managing partner programs, engaging consumers, and executing social media and e-Commerce strategies.
• Experienced in developing various distribution channels and managing agency partnerships.
• Possesses a strong commercial mindset with a focus on driving revenue growth through effective marketing strategies.
• Demonstrates excellent strategic thinking, analytical skills and the ability to plan.
• Works well both as a collaborative team member and independently as an individual contributor.
• Skilled in negotiation and relationship management.
• Open to traveling as needed for the role.

Interested applicants, kindly forward a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required by current employer.

EA No: 12C6254

EA Personnel Registration No: R1879665

Position: Associate Producer & Social Media Manager

Company: CLW Media

Are you passionate about podcasts and eager to grow your expertise in the audio world? Do you excel at creating engaging social media strategies and crafting compelling content to support exciting projects? If so, this opportunity at CLW Media might be the perfect fit for you!

At CLW Media, we’re not just a podcast consultancy—we’re a creative partner for crafting bespoke audio content that reaches the right audience. We work with our clients across a range of services, including consultancy, strategy, content development, production, promotion, guest placement, and advertising. As we expand, we’re looking for a talented individual to join our team and support our founder in growing the business.

This part-time role is a unique opportunity for someone dynamic, creative, and motivated. You’ll gain hands-on experience in audio production, social media management and copywriting while working on exciting projects, including the relaunch of a client’s podcast and newsletter.

About the Project
We’re partnering with a number of clients to relaunch their podcasts, which spotlights Asia’s vibrant creative industries through the people and projects that bring them to life. Your role will be instrumental in shaping the podcast’s relaunch and supporting their growth.

Key Responsibilities

● Audio Production: Edit podcast episodes and assist with recording.

● Social Media Management: Develop and implement engaging social media strategies, including content creation and scheduling.

● Copywriting: Create compelling copy for social media, newsletters, and other marketing materials.

● Research: Help with client, competitor and guest research.

Tools and Platforms You’ll Use

● Audio Editing: Descript

● Design: Canva for visual content creation.

● Website Management: Substack, Squarespace (preferred experience)

What We’re Looking For

● Proficiency in audio editing with hands-on experience.

● A creative approach to social media, including content creation and account management.

● A strong interest in podcasts, audio, and marketing trends.

● Experience with website design (preferred).

● Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

● A quick learner who thrives in independent work environments.

● Enthusiastic, adaptable, and motivated to grow professionally.

Role Details

● Commitment: Part-time, 2.5 days per week.

● Duration: Initial contract of 3 months.

● Compensation: Provided.

● Collaboration: Work closely with the company’s Founder and a high-profile client.

This is an excellent opportunity to develop your skills, explore new challenges, and make a real impact in the podcasting and creative media industry.

To Apply
Please submit your CV, a brief cover letter highlighting your relevant experience, and any samples of your audio editing or social media work.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

As the Assistant General Manager of Japanese Business, develop Japanese business in terms of size and profitability, contributing to the company's sustainable growth in Singapore.

• Manage company as AGM
• Supervise the operation of marketing business units including credit control
• Maximize volume and profitability of all Japanese and global regional program related sales distribution channels
• Develop and grow portfolio to achieve growth targets with our business structure
• Implement and monitor the marketing strategy/activity on a regular basis
• Plan and execute the strategy/activity on loss prevention service and digitalization
• Set marketing's action plan and sales budget
• Improve service quality with customer-oriented mindsets
• Ensure compliance with our company's policy and relevant regulations
• Monitor underwriting trend and results
• Manage, mentor and nurture talent

We regret to inform that only shortlisted applicants will be notified.

• Diploma or Degree of equivalent

• Minimum 9 years working experience in General Insurance industry, especially in the Marketing and Underwriting of non-Marine business
• Proficient in both written and spoken Japanese to effectively communicate with Japanese stakeholders and senior management in Tokyo Head Office and other business units
• Possess good communication skills, analytical ability, and logical thinking

Responsibilities:

• Perform project management of IT initiatives (event, promotion)
• Ensure timely and accurate delivery of technology products and services (POS function/price update)
• Oversee new system facilitation, current system enhancement
• Manage external IT vendors relationships and services
• Installation and configuration computer hardware, software, systems, networks, printers and scanners
• Work closely with IT HQ to implement and manage systems
• Responding to technical breakdowns and resolution
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing IT equipment and replacing parts
• Management of stocks of IT equipment and other supplies
• Inventory system management (Axapta)

Requirements:

• Diploma in Information Technology
• Minimum 2 years relevant experience
• Good attitude and willing to learn with excellent communication and analytical with good time management, good problem-solving skills and documentation skills
• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline
• Willing to travel and able to work in either office hours or rotating shifts, weekends and overtime if required
• Ability to work independently with strong drive and willingness to take up challenges.

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply.

Only shortlisted candidates will be notified.

Responsibilities

• Oversee site works and activities, and provide overall leadership to the project teams
• Handle project planning, scheduling, monitoring and updating to meet project completion targets
• Perform site planning, coordination and inspection relating to the construction project to ensure that project completion timeline, requirements and budget are met
• Ensure the project is carried out on time, within budget and with excellent quality
• Lead, plan and execute MEPL / M&E / ACMV projects in A&A or newly built sector in compliance with safety, quality, and schedule
• Ensure monthly progress report is prepared on timely manner
• Review the Project Quality Plan (PQP) and ensure all works are carried out according to the Project Quality Plan (PQP).
• Ensure site organization, workforce management and arrangement
• Attending all meetings with clients, consultants and subcontractors
• Liaise with internal and external parties for project management
  Ensure the site team comply with client & regulatory requirements.
• Any other ad-hoc duties as assigned

Requirements:

• Diploma / Degree in Mechanical / Electrical Engineering or equivalent
• At least 5 year(s) of working experience in MEPL / M&E / ACMV for Commercial / Industrial / Plants sectors
• ACMV, and Electrical experience is preferred
• Independent, diligent, meticulous and highly motivated with excellent team spirit.
• Proficient in Microsoft Office and knowledge of Autocad

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Job Order: 766163

Job Responsibilities:

• Drives the day-to-day sales operation for brick & mortar channel including Mass Merchandiser, Independent Dealer, Wholesaler.
• Leadership role to lead the distribution team towards achievement of set KPIs including dealer sell out, market inventory control, channel profitability, stock aging, AR and AP.
• Effective management of distribution budget to derive ROI and set objective.
• Close collaboration with internal and external stakeholders.
• Initiates change and improvement to enhance operational efficiency.
• In-dept analytics to business profile by channel and product to deliver profit.
• Any other ad-hoc duties assigned

Requirements :

• Min 4 years of sales experience in a leadership role.
• Experienced in local (Singapore) consumer electronic operation / Company
• Leadership role in managing and providing strategic direction to sales team
• Proficient in MS Excel and PowerPoint
• Good business acumen and analytical mind.
• Knowledge in Business Accounting P&L.
• Team player with strong analytical, communication and presentation skills.
• Objective oriented, self starter and resourceful. Think out-of-the box and initiates change.

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

The Assistant Technical Services Manager will oversee the day-to-day technical and maintenance aspects of a park, ensuring the safety and optimal functioning of rides and facilities. Additionally, you will be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Job Description

• Direct and inspire a multidisciplinary technical team to ensure optimal performance of park equipment and systems
• Develop and execute comprehensive preventive maintenance strategies to reduce downtime and enhance asset longevity
• Oversee inspections, repairs and inventory management to maintain operational readiness
• Ensure full compliance with all safety regulations, industry standards and environmental sustainability practices
• Collaborate with contractors, vendors and regulatory authorities to manage projects, inspections and approvals with precision
• Monitor emerging industry advancements, integrating innovative technologies to elevate operational efficiency

Qualifications and Other Requirements

• Bachelor's Degree/ Diploma in Engineering
• Minimum 2 years of experience in technical services, construction, or maintenance with significant experience in the design, specification, implementation, testing, and commissioning of industrial systems
• Leadership experience in managing technical operations within dynamic and complex environments
• Expertise in regulatory compliance, project management and the implementation of robust safety protocols
• Proficiency in organisational planning, analytical reasoning and complex problem-solving
• Good communication skills, with a demonstrated ability to present to senior stakeholders and effectively address inquiries from contractors and clients
• Comprehensive knowledge of workplace safety and health practices.
• Competency in Microsoft Office (Word, Excel, PowerPoint) at an intermediate level or higher
• Strong aptitude for guest service and hospitality is considered advantageous
• Ability to work independently and as part of a team
• Attention to detail and strong organizational skills
• Demonstrated ability to meet tight deadlines, think on spot and work in a fast-paced environment

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

Experience & Qualification :

a) At least a diploma from a recognized university preferably with mechanical background

b) At least 3 years experience working in similar environment as Department head or manager ;

c) Familiar in plastic Injection , secondary process (Print, Spray , etching ) ,sub assembly ,back end & box build .

d) Basic tooling knowledge may be necessary

Job scope :

a) Main priority :

To lead, manage and be responsible to a team of engineers to achieve project completion in a given timeline by customer

To be an effective communication bridge between customer and your team

b) Secondary priority :

To study & improve machine efficiency & line/process productivity

c) Other related duties as assigned by general manger

Skills required :

i) Able to prepare a clear, concise report to customer such that no unnecessary delay to project completion

ii) Possess good interpersonal skill in order to communicate effectively with customers on potential technical issues faced during mass production stage

iii) Ability to use all problem-solving tools effectively to analyse issues at hand & solve it.

iv) Excellent Computer skill ( excel , powerpoint presentation )

Language requirement:

English (Spoken & written)

Bahasa Indonesia (Spoken)

Chinese (Spoken)

as need to handle these language speaking group of customers

Location :

Station in Batam, Indonesia

The incumbent will report to the Deputy Director who is responsible for overseeing the Human Resources and Admin functions of Singapore National Employers Federation. You will play a pivotal role in shaping and reviewing the HR policies and practices together with the HR/Admin/Procurement team.

Responsibilities

• Undertake daily HR functions such as staff recruitment, payroll administration and ensuring operations efficiency and effectiveness.
• Oversee talent acquisition and internship management including sourcing, selection and onboarding processes.
• Develop employee learning & development (L&D) strategie and training plans, establish and manage training budget, conduct needs assessment and operationalise programmes to upskill and build capabilities.
• Drive and execute initiatives to enhance employee engagement, development and retention.
• Assist in manpower planning, budgeting, reporting and audits.
• Manage annual employee performance management exercise.
• Review HR policies and processes and ensure compliance with the laws, regulations and corporate policies.
• Perform secretarial duties for HR Committee.
• Assist in admin and procurement duties when necessary.
• Lead and/or participate in ad-hoc organisation and department projects and initiatives.

Requirements

• Degree in Human Resource, Business Management or equivalent
• At least 5 years of relevant work experience
• Possess strong interpersonal, leadership and people management skills
• Meticulous and ability to multi-task and work independently
• Familiar with EA, TS, PDPA, CPF, IRAS and MOM regulations
• Comfortable working on numbers, performing analysis, preparing proposals and engaging stakeholders
• Hands-on experience in payroll administration and familiarity with InfoTech HRM system would be an advantage
• Proficiency in MS Office, particularly MS Excel
• IHRP-certified
• Singaporean only

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Job Description

Reporting to PB Management, lead the PB Client Relationship team with the following key responsibilities:
1. Develop customer base, enhance PB products and services to meet the department designated business plan; adhering to the Bank and PB policies and procedures.
2. Maintain client business relationships.
3. Supervise the Relationship Managers to meet their respective KPI.
4. Review and/or approve the ongoing exception transactional requests, customer due diligence and documentation submitted by the Relationship Managers.
5. Manage the staff resources and staff training to ensure the continuity of business activities and customer service.
6. Deliver task assigned by reporting manager.

Requirements

1.Academic Qualification: Bachelor or above
2.Professional Qualification: CACS P1 & P2
3.Years of Relevant Experience: At least 5 years in Private Banking
4.Personal Skills: Strong in analysis, coordination and communication

Job Description

· Develop and implement HR strategies and initiatives aligned with the overall business strategy.

· Bridge management and employee relations by addressing demands, grievances, or other issues.

· Manage the recruitment and selection process.

· Support current and future business needs through the development, engagement, motivation, and preservation of human capital.

· Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.

· Nurture a positive working environment .

· Oversee and manage a performance appraisal system that drives high performance.

· Maintain pay plan and benefits program .

· Assess training needs to apply and monitor training programs.

· Report to management and provide decision support through HR metrics.

· Ensure RBA (Responsible Business Alliance) and legal compliance.

Requirements

· Education: Degree or Diploma in Human Resources or related field.

· Working Experience: At least 5 years of working experience in Semiconductor industry.

Skills

· Proven working experience as HR Manager or other HR Executive.

· People oriented, and results driven.

· Demonstrable experience with Human Resources metrics.

· Knowledge of HR systems and databases.

· Ability to architect strategy along with leadership skills.

· Excellent active listening, negotiation, and presentation skills.

· Competence to build and effectively manage interpersonal relationships at all levels of the company.

· knowledge of labour law and RBA (Responsible Business Alliance) or Social Compliance.

Workplace Location: Ang Mo Kio, Techplace 1 (easily accessible to public transport)

How to apply:

Interested applicants, kindly send your resume in MS Word or PDF format, or please click on “Apply Now”.

*Please indicate the following information in the resume:

- Career work experiences and job responsibilities

- Current and Expected salary

- Reason for leaving

- Date of availability

- Education background

*We regret that only shortlisted candidates will be contacted.

• Able to grasp and understand business domain knowledge within a short timeframe.

• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues related to system.

• Troubleshooting system and data issues, refining scripts, and execute/ re-run data and document migration where required.

• Management and coordination with external partners and vendors.

• Communicate to internal team and external users for all clarifications.

• Conduct user gathering, training sessions with users where applicable.

• Prepare and update documentations and reports where required.

• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Job Knowledge/Skills

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.

• Minimum 5 years of experience in Project Management of medium or large scale projects in government related projects.

• Must have experience in designing, coding, testing and implementing Java System Applications.

• Diploma / Bachelor's degree in a related filed or equivalent experience.
• Minimum 1 year of experience in installation of Electricla and communication infrastructures.
• Prior experience in Railway preferred.
• Oversee the installation of various systems, equipment or machinery.
• Ability to work in a fast-paced environment.
• Team player with good interpersonal and communication skills
• Able to work indepdently with minimum supervision.
• Candidate with 5+ years of experience will be considered for Managerial role.