Financial Record Keeping: Manage and maintain accurate financial records, ensuring that all transactions are correctly documented. This includes overseeing accounts payable and receivable and maintaining the general ledger.

Financial Reporting: Prepare regular financial statements, including profit and loss accounts, balance sheets, and cash flow statements in a timely manner. Ensure these reports are accurate and comply with relevant financial regulations.

Tax Compliance and Filing: Oversee the company’s tax planning and compliance. This includes preparing and filing GST returns, corporate income tax, and other relevant taxes in a timely manner.

Payroll Administration: Familiar with payroll processing, ensuring accuracy in salaries, bonuses, deductions, and compliance with employment laws and tax regulations.

Audit Assistance: Provide support during internal and external audits, preparing necessary documents and implementing auditors' recommendations.

Financial Analysis: Analyse financial data to identify trends and areas for improvement. Provide management with reports that aid in decision-making.

Ad-hoc Financial Duties: Depending on the specific needs of the company, the role might include additional responsibilities such as supporting strategic planning, investment analysis, or any financial-related projects.

EDUCATIONAL QUALIFICATION

Bachelor’s Degree or Masters in Accounting or Finance

Certified Public Accountant (CPA) : Will be an added advantage

JOB REQUIREMENTS

Relevant Work Experience: At least 5 years of experience in accounting or finance roles.

Proficiency in Accounting Software: Experience with software such as AutoCount, QuickBooks, Xero, SAP, and advanced Excel skills are crucial for managing financial data efficiently.

Understanding of Singapore Tax Laws and Regulations: Familiarity with Singapore's tax laws, including GST and corporate income tax, is essential.

Financial Analysis and Reporting Skills: Ability to analyse financial data and prepare accurate reports is critical.

Strong Communication Skills: Effective verbal and written communication skills are necessary for liaising with various stakeholders and presenting financial information clearly.

Attention to Detail: Precision in handling financial data and ensuring compliance with financial regulations.

Adaptability: Ability to manage various tasks in a dynamic environment, typical for small/medium-sized enterprises.

Problem-Solving Skills: Capability to identify issues and develop practical solutions.

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Brand Manager - Job Description

Qurious Media Singapore is the first and only Outsourced Marketing Solution for small businesses in Singapore. Think of us like a marketing department for small businesses, but entirely outsourced! As an outsourced marketing team, we essentially function as an integral part of our clients' marketing functions which include marketing planning, execution, and analysis - yes, we are literally like a marketing department!

How does it feel to work in our company? First and foremost, you can expect a highly dynamic marketing experience, and enjoy working with a young and passionate team of marketers. If this is exactly what you are looking for, then read on!

Full Job Description

As a Brand Manager at Qurious Media, you will collaborate with a diverse range of startups and SMEs, and have the opportunity to contribute to dynamic projects with global brands; allowing you to see the tangible impact of your efforts. Unlike traditional marketing roles, this position focuses on the most exciting aspects of marketing, including general planning, brand management, and project/time management for ongoing campaigns. Even if you don't possess all the necessary skills initially, comprehensive on-the-job training and an apprenticeship program will be provided, along with mentorship from an experienced professional.

Key Responsibilities include:

• Collaborate with the Senior Brand Manager during the kick-off meeting to thoroughly understand the client’s objectives, goals, and expectations.
• Once the client’s needs are fully understood, assume direct responsibility for managing and nurturing client relationships.
• Review and manage project timelines, ensuring alignment with the client’s requirements.
• Work closely with cross-functional teams including performance marketers, graphic designers, website developers, and more.
• Manage a team of Project Managers and Social Media Managers

Required Experience:

• Proven experience in marketing, communications, or a related field.

Skills and attributes for success:

• Demonstrated ability in strategic and analytical thinking,
• Strong aptitude for logical planning and decision-making.
• Strong Organizational skills
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Excellent time management and prioritization skills
• High level of efficiency in task management and execution

To qualify for the role:

• Fluent in English
• A Bachelor's degree in Business, Marketing, Communications, Advertising, or a related field
• Ideally, you will also possess knowledge or experience in a marketing-related field.
• Fresh graduates are also encouraged to apply.

Interested in making an impact on small businesses in Singapore?
Contact us for more information!

Job Types: Full-time, Permanent

Salary

• Pay: $3,500.00 - $4,000.00 per month
• Supplemental Pay
• Performance Bonus

Benefits:

• Flexible schedule
• Work from home
• Provides valuable professional experience and growth opportunities.

Schedule:

• Monday to Friday

Work Location:

Hybrid remote in Singapore 408733

(61 Ubi Rd 1, #04-02 Oxley Bizhub, Singapore 408727)

• Able to work in a fast paced environment
• Assist in overseeing day-to-day operations.
• Handle and solve issues or complaints in a professional manner.
• Ensure customer satisfaction.
• Need to conduct checks to ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors.
• Maintain inventory and control costs in daily operations.
• Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table
• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to work under pressure in a fast-paced, dynamic and challenging work environment.
• Customer oriented, service focus, responsible and positive working attitude.
• Able to work split shifts, weekends and public holidays.

JOB SUMMARY

Responsible for overseeing the overall performance of the assigned kitchens, have extensive experience in food production, particularly in the catering sector, and a proven track record of successfully leading production teams.

RESPONSIBILITIES

• Plan, organize, and manage daily production activities to meet production targets, quality standards, and delivery deadlines.
• Supervise and lead the production team, including hiring, training, performance evaluations, and career development.
• Develop and implement production schedules, workflows, and processes to optimize efficiency and minimize downtime.
• Ensure compliance with food safety regulations, quality standards, and company policies.
• Monitor production metrics and KPIs, identify areas for improvement, and implement corrective actions.
• Collaborate with other departments, including but not limited to purchasing, food safety, and maintenance, to ensure smooth operations.
• Manage production budgets, control costs, and identify cost-saving opportunities.
• Drive continuous improvement initiatives and foster a culture of innovation and excellence within the production team.
• Oversee the maintenance of production equipment and ensure all machinery is in proper working order.
• Evaluate machine resources to ensure continued production and minimal downtime.
• Set productivity goals for each manufacturing team.
• Establish a balance between increased productivity and reduced costs of manufacturing operations.
• Ensure proper use and maintenance of equipment and machinery.
• Collaborate with the quality control team to meet safety and quality standards.
• Maintain records of production data and report on productivity and efficiency.
• Communicate regularly with upper management regarding problems or issues impacting production.
• Any other duties as assigned from time to time.

REQUIREMENTS

• Diploma in F&B Management/Operations, Culinary Arts or equivalent
• At least 5 years of relevant working experience in food production setting
• Resourceful and innovative
• Able to work 6 days work week and on PH/CNY
• Strong interpersonal and leadership skills, with an eye for detail

Wealth Manager

Role:

Become a part of our team and start a fulfilling career where you'll make a real difference in the lives of your clients. We are dedicated to delivering exceptional financial guidance and services, empowering our clients to reach their financial goals and ensure a secured future.

If you love making a positive impact and enjoy working in a client-focused environment, this is the opportunity for you.

Responsibilities

1. Client acquisition through various prospecting strategies.

2. Review prospective/existing client portfolio.

3. Propose solutions and planning for client investment and insurance needs.

4. Client management and retention.

5. Attend and respond to customer queries professionally.

6. Service and review financial portfolios in maintaining a long-term customer relationship.

What you will Learn:

We offer customized learning tracks according to individual development within the group, that offer structured & diverse learning modules.

Comprehensive on the job training will be provided continuously for professional development and career advancement in the financial services.

These programs are specifically designed to equip you with in-depth business knowledge, technical skills, and interpersonal skills.

You will be required to attend a number of compulsory programs; including a comprehensive business induction and other regional development program

Requirements

· Diploma or Degree from a recognized institution in any field

· Passionate to make a difference

· Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind

· Outspoken with excellent communication & interpersonal skills

· Equally motivated by working independently as well as collaborating in a team

BENEFITS

• Competitive compensation package(Monthly allowance, Incentives, Quarterly Bonus and Year End Bonus)
• Various incentive trips
• Recurring income
• Professional development

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Campaign Manager

The ideal candidate would be someone with extensive experience in leading and managing ecommerce operation. Being the leader of ecommerce operation advisory for client, the Campaign Manager should define issues and give solutions to the client from analyzing data for better performance in Pure Player (Shopee & Lazada) platform and client D2C ecommerce platform as well in Singapore market

Key Responsibilities:

• Lead media budget planning for optimal media campaign by budget and performance inter analysis, including budget allocation in each media channel across FB, Google and Pure Player
• Encourage media agency to develop proper media plan and guide it to provide ultimate plan
• Collaborate with contents development team to prepare proper ad contents in time
• Communicate professionally with multiple stakeholders to go with rapid and concrete campaign execution
• Ensure all the preparation work should be accurate and manage the progress without causing any errors
• Able to interpret media data and actively suggest media optimization to improve conversion and sales during the campaign
• Manage End Of Campaign report with key takeaways to deliver insight to client for performance improvement on upcoming campaign
• Quality control all deliverables to make sure less claim from client
• Be proactive and strategic about putting forward new ideas, finding solutions to client’s business needs, monitoring of competitive activity / industry trends and bringing fresh thinking / innovation
• Confident to plan and conduct effective training sessions to ensure all resources and updated to brand standards for effective implementation.

Key Requirements:

• Min 3-5 years of ecommerce operation experience specially in the Pure Player platform
• Experience of digital media execution from planning to optimization by comprehending media data
• Strategic and analytic thinking and strong creative problem solving, both on a practical level in handling account operations.
• Excellent client and stakeholders management skills - liaise with multiple clients on an ongoing basis.
• Understanding client’s day-to-day needs (briefs) and confirming the direction of the team to fulfil these briefs in an accurate and timely manner.
• Proven track record in successfully deliver sales growth and channel expansion that drive significant market share and sales result.
• Excellent presentation/oral and negotiation skills - know how to sell a mid-level idea into clients, pushing back when necessary for the overall good of the project delivery
• Good understanding of Pure Player operation and its platforms.
• Knowledge on web analytics platform – Adobe Analytics and Google Analytics preferred.
• Prefer knowledge in project management tools like JIRA
• Self-motivated, and a team player

Summary:

AGI Freight is seeking for a skilled and detail-oriented Assistant Accounts Manager to assist Accounts Manager to manage the full set of accounts, including accounts payable and receivable, and ensure accurate financial reporting and compliance. The role also includessupervising and leading a junior staff member, ensuring efficient operations.

Key Responsibilities

Accounting & Financial Management

• Assist accounts manager and manage the full set of accounts, including general ledger, accounts payable, accounts receivable, and bank reconciliations.
• Assist to prepare and analyze financial statements, including balance sheets, profit and loss statements, and cash flow statements.
• Assist to maintain accurate and timely records for monthly, quarterly, and annual closing.
• Assist to ensure compliance with tax regulations, filing requirements, and financial reporting standards.
• Assist to handle fixed assets management and depreciation schedules.
• Assist to develop and maintain effective internal financial controls.
• Assist in any other ad hoc duties as assigned by the Management.

Accounts Receivable (AR)

• Assist to oversee the accounts receivable process, including reviewing of invoices accuracy, tracking payments, and reconciling AR accounts.
• Assist to follow up with local and oversea clients on overdue payments and manage payment discrepancies.
• Assist to generate AR aging reports and provide insights to management.
• Able to liaise and work with local and oversea client as well as internal teams to resolve invoicing or payment-related issues promptly.

Accounts Payable (AP)

• Receive freight, handling charges and expenses from airline, coloaders and vendors.
• Check and tally monthly export/Import/General Expenses submitted by airlines, coloaders and vendors against tariffs and rates in Company’s system.
• Identify discrepancies or non-conformities and follow up with relevant stakeholders for resolution.
• Input and process all verified billings, expenses and claims to facilitate payment.
• Prepare daily, weekly and monthly reconciliation of payments and expenses within agreed credit period.
• Maintain organized and accurate records of all accounts payable transactions
• Assist in month-end and year-end closing procedures
• Generate accounts payable aging reports and other ad-hoc financial reports as needed
• Ad hoc tasks as and when required

Qualifications, Skills and Competencies

• Diploma or Degree in Accounting, Finance, or a related field.
• Proven experience managing a full set of accounts, with strong knowledge of Singapore accounting standards, GST regulations, and statutory requirements.
• Strong understanding of accounting principles, financial regulations, AP and AR processes.
• Knowledge of payroll is advantageous.
• Excellent organizational, multitasking, and time-management skills.
• Strong supervisory and leadership abilities.
• Effective communication and interpersonal skills such as excellent communication skills, with the ability to liaise effectively with external auditors, tax agents, banks, and regulatory bodie
• High level of integrity, confidentiality, and attention to detail.
• Ability to work both independently and as part of a team.

Job Description

Responsible for managing Restaurant to deliver an excellent guest service.

Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.

Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.

More experience will be consider as Restaurant Manager.

Requirements

Minimum 2 year experience

Responsible for running the floor, such as sitting arrangement, taking orders, serving the food to our guests and restaurant cleaning

Outgoing and energetic personality, with good customer service, interpersonal and communication skills

Good command of spoken English

Responsibilities

• Managing the team: Oversee construction workers, subcontractors, and other staff
• Managing materials: Monitor materials, ensure safe storage, and schedule deliveries
• Managing equipment: Organize equipment and ensure it is available when needed
• Managing the schedule: Create and manage the project schedule, including work timetables
• Managing the budget: Prepare cost estimates and budgets, and ensure the project stays within budget
• Managing risk: Identify and manage risks on the site
• Managing health and safety: Ensure work is carried out in compliance with health and safety regulations
• Communicating with clients: Keep clients informed of the project's progress
• Solving problems: Identify and resolve any issues that arise on site

Collaborating with others

• Collaborate with architects, engineers, and other construction specialists
• Interpret and explain contracts and technical information
• Select subcontractors and schedule their activities

• Leading outlet to achieve sales target
• Provide professional consultation and advise customers on suitable beauty products and treatments
• Handling customer complaints, motivate staff morale, provide guidance to staff
• Handle customer enquiries
• Ensure good customer experience and service standard

Requirements:

• Minimum of 1 year of experience in a beauty sales role with a proven track record in achieving sales targets.
• Well-groomed with a pleasant disposition and personality.
• Competent, self-motivated, and results-oriented.
• Solid communication and presentation abilities in English and Mandarin to liaise with Mandarin-speaking clients and associates.
• Positive attitude.

• Schedule appropriate levels of production staff to effectively meet our Brand Promise
• Ensure compliance with all company policies and relevant provincial/federal legislation
• Establish, continually test, update, and meet the established product yield specification on all finished products
• Ensure the production plan is accurate and well-developed on a daily and weekly basis, and then executed with precision and enthusiasm
• Maintain food quality and food safety requirements and meet or exceed the requirements for a safe workplace
• Ensure the production schedule (workflow, production processes, staffing model, production floor layout, etc.) meets our customer requirements.
• A focus on results, a bias for action, and an effective personal leadership style will be necessary
• Demonstrated track record of delivering solid operating results in a way that encourages teamwork and employee engagement
• Develop formal training plans and conduct on the job training sessions for Food & Beverage Department employees
• Attend and contribute to weekly Food & Beverage departmental meetings
• Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters
• Oversee the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
• Ability to work under pressure and meet deadlines
• Ability to work longer hours with prolonged period of standing.
• Ability to work on weekend and public holiday

Roles & Responsibilities

Job Responsibilities:

• Oversee and manage the designated outlets and its operational and manpower planning

• Involving team members recruitment and hiring

• Involved in employees' disciplinary issues and outlet manpower needs

• Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set

• Ensure all operation’s standard operating procedure (SOP) are in compliance with the company

• Ensure the outlets are in line with strict hygiene, health, cleanliness and workplace safety guidelines

• Handling or dealing with customer feedback, complaint

• Well versed in menu and operations, train and lead the team to achieve higher performance

• Perform other ad-hoc duties or projects assign as required or requested.

• Able to work with long working hour, weekend and public holiday

• 6 days working/ week and able to work with rotating shift

Job Description:

· To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.

· To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.

· To demonstrate excellent customer service and promote good practices within the shop.

· To meet required performance standards and targets.

· To motivate and support shop staff.

· Responsible for cash handling, banking and associated administration procedures, ensuring smooth practices.

· To plan staff hours and schedule off days, annual leave and replacement off days.

· Key holder of shop

· Ad hoc duties as required

.Experience in vegetable and fruit related industries, familiar with the overall process

A Restaurant Manager:

*Responsible for overseeing the daily operations of a restaurant.

*Hiring and training restaurant staff based on company policies

*Supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

*The goal of the Restaurant Manager is to keep restaurant operations running smoothly to create a positive atmosphere for customers.

Common duties and responsibilities of a Restaurant Manager include:

*Recruiting, interviewing and training staff to follow restaurant procedures

*Maintaining safety and food quality standards

*Keeping customers happy, getting their feedback on the experience and handling complaints

*Organizing schedules, keeping track of employees’ hours and recording payroll data

*Ordering food, linens, gloves and other supplies while staying within budget limitations

*Supervising daily shift operations, including front- and back-of-house restaurant operations

*Controlling operational costs and identifying ways to cut waste

*Appraising staff performance and disciplining or retraining employees to correct poor performance

Job Description & Requirements

GLOBAL SI is looking for General Manager who can oversee the restaurants operations and plan and execute development startegies.

Restaurant General Managers play a key supervisory role, providing leadership and decision-making for the restaurant.

Job duties include:

• Recruiting, hiring and training all restaurant staff, including servers and hosts
• Scheduling employees to ensure shifts have proper coverage
• Streamlining the restaurant processes to improve the guest experience
• Monitoring restaurant finances, including sales and expenses
• Enforcing food handling regulations and other guidelines to increase guest safety
• Promoting the restaurant and finding ways to bring in more customers
• Handling customer complaints
• Completing necessary paperwork, such as sales, inventory and staff attendance reports

Requirements:

- Bachelor degree Preferred

- Relevant experience at least 3 years

- Good track records and recommendations from previous work places

- Creativity and flexibility

A sales manager is responsible for:

• Overseeing and leading a team of sales representatives to achieve revenue and sales goals
• Developing sales strategies and setting targets
• Coordinating the sales team's efforts to effectively promote and sell products or services
• Evaluating the performance of team members and attempting to increase sales performance
• Managing the entire sales cycle, including forecasting and budgeting sales revenue, recruitment, selection of sales personnel, and ensuring proper training and performance evaluations
• Reporting to the head of sales or the sales director in a major corporation

Diploma in Early childhood (Leadership)

good communication skills and collobration with parents

Prepare and supervise learning environment and activities

Liaise with parents and other professionals and develipment agencies

Maintain a safe and clean enviornment

Good leadership and interpersonal skills

• Overall Responsibility for all construction activities with respect to performance, procedure, and making recommendations to project managers for improvements and corrective actions.
• Manage Contractors with a focus on quality, compliance with engineering drawings, applicable code and standards, and construction schedule and cost.
• Interface and Coordinate with Engineering supporting construction activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Manage and lead a group of engineers.
• Co-ordination with other departments on issues affecting project works.
• Liaise with government/Statutory Authorities, consultants, clients, suppliers etc.
• Provide Timely Project Progress reporting to management and Attending Project Execution Meetings with other managers

• Negotiating preferred rates with vendors of direct travel.
• Wll known singapore Root help to Driver
• Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
• Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
• Assisting with any travel-related issues that may arise.
• Researching travel deals and evaluating prices and services.
• Arranging travel accommodations for business visitors.
• Creating, optimizing, and monitoring corporate travel policies.
• Preparing travel budget reports.
• Analyzing and preparing reports on travel spend
• Guiding the organization’s activities
• Identifying opportunities to improve a business’ policies or objectives
• Ensuring a company is operating securely and effectively
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Reporting to the President and Executive Committee of SASW

Job Summary:

We are seeking an experienced and dynamic General Manager to lead our organisation, providing strategic direction and operational oversight to achieve our mission and objectives. The successful candidate will have a strong background in management, leadership, and prior experience in social work practice or in social services is an advantage.

Key Responsibilities:

1. Strategic Leadership: Provide strategic direction and leadership to the organisation, aligning with the President and Executive Committee's vision and objectives.
2. Operational Management: Oversee the day-to-day operations of the organisation, ensuring effective management of resources, programs, and services.
3. Membership and Marketing: Develop and implement strategies to promote membership, manage the online application system, and enhance the overall member experience.
4. Events and Public Relations: Organise and manage events, such as Social Work Day, and oversee public relations, media coverage, and publications.
5. Training and Development: Develop and implement training programs, workshops, and conferences to enhance the skills and knowledge of social workers.

6. Financial Management: Oversee financial planning, budgeting, and reporting, ensuring the organization's financial sustainability and compliance with regulatory requirements.
7. Human Resources: Lead and manage the human resources function, including recruitment, talent development, and employee relations.
8. Governance and Compliance: Ensure the organisation's compliance with regulatory requirements, laws, and best practices, and provide guidance on governance matters.

Requirements:

1. Qualifications: Bachelor's degree in any discipline (minimum)
2. Experience: At least 5 years of senior management experience in a social service organisation or related field.
3. Skills: Strong leadership, management, and communication skills, with the ability to work with diverse stakeholders.
4. Knowledge: Knowledge of social service principles, practices, and policies, as well as business management and financial management principles

- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work with diverse stakeholders
- Strategic thinking and problem-solving skills
- Experience in social work or a related field is an advantage
- Strong organisational and time management skills

At Shangri-La Singapore we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We’re obsessed with customer experience, and we’re looking for someone who feels the same. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Hotel Manager to join our team.

As a Hotel Manager, we rely on you to:

Support daily leadership and guidance by optimizing financial performance, fostering employee development, crafting and upholding a distinctive guest experience, implementing brand standards, and enhancing the hotel's presence within the local community. Serve as acting General Manager in their absence.

Profitability

• Support the General Manager in creating, executing, and overseeing financial and operational plans for the hotel to maximize guest satisfaction, sales opportunities, and profitability.
• Make recommendations to enhance the hotel’s assets and strengthen brand loyalty.

People

• Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
• Direct daily activities and establish performance and development goals for team members.
• Promote teamwork and quality service through daily communication and coordination with key department heads.

Guest Experience

• Engage with guests and external stakeholders, including current and potential clients, company representatives, community leaders, government officials, travel industry professionals, suppliers, competitors, and other members of the local community.
• Ensure highest level of guest satisfaction by providing quality guest services and amenities.
• Perform other duties as assigned

What we need from you

Bachelor’s degree / higher education qualification / equivalent in Hotel Administration / Business Administration

10 years’ experience in a first-class hotel, with a minimum of 8 years gained in management positions.

Must speak local language(s).

Roles & Responsibilities

• Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
• Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
• Ensure customer satisfaction by addressing client needs and promptly resolving any issues
• Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
• Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
• Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
• Regularly evaluate service quality and client satisfaction and make necessary adjustments
• Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
• Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
• Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

Requirements:

• Able to work on public holiday
• Able to work and stand for long hours
• Proficient knowledge of foot reflexology, massage, body oil massage, sports and deep tissue massage.
• Decent communication skills, both verbal and written.
• Excellent people skills.