Job Description

• Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.
• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions
• Cover site activities and documents, and timely report to management

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.
• At least 10 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Experienced in Structural and Architecture works will be preferred

Job Responsibilities:

• Develop and implement performance improvement strategies for Account Managers.
• Act as the lead consultant to create customer-focused service offerings.
• Support the Director, Relationship Sales in crafting customer strategies to secure new and incremental business within SMEs and key account portfolios.
• Conduct regular joint visits/calls with sales team member to monitor skill development and identify further training needs.
• Adhere to regional profit margins and discount guidelines.
• Manage a rigorous follow-up process to build relationships with board level directors and senior decision-makers.
• Ensure the country sales strategy is integrated into all major targets set for the sales force.
• Oversee Account Managers use of the pipeline forecast to ensure timely negotiation of business from new and existing customers.
• Ensure comprehensive understanding and implementation of the Global Sales Policy across all sales territories, achieving regional objectives for sales force effectiveness and efficiency.
• Ensure effective servicing of all DHL customers by the sales force, identifying and initiating up-selling and cross-selling opportunities.
• Foster a high-performance culture within the department.
• Plan, organize and direct an efficient and effective department.
• Develop IKOs/KPIs with team members and monitor individual performance.
• Conduct performance appraisals, define training & development plans for all sales team members and ensuring targets are achieved through regular skill assessment.
• Manage the allocation of resources and staff commitment to achieve Global, Regional and Country objectives and targets.

Job Requirements:

• Minimum 5 years experience in sales and marketing, preferably in the transportation or service industry.
• Experience of building a sales team.
• Experience of business consulting and project management techniques.
• Possess excellent communication skills.
• Preferably Degree in Business or equivalent.

Duties and Responsibilities

· Manage day-to-day operations independently within budgeted guidelines.

· Always delivering high quality food and beverage products.

· Responding efficiently and accurately to feedback and complaints.

· Prepare employee schedules and ensure sufficient staffing for all shifts.

· Generating sales and meet target through proper execution of marketing strategies.

· Hire, train and retain team members.

· Maintain Standards and Standard Operating Procedures for store operations.

· Responsible for inventories and stock taking activities.

· Regularly inspect equipment to ensure they are maintained well and in good working order.

· Comply with F&B safety and hygiene policies and procedures.

Skills and Qualification

· Min NITEC/ relevant certificate with 2 years of supervisory working experience in F&B/Retail or hospitality industry.

· Diligent team player passionate in F&B operation

· Good communication and leadership skills

· Able to multi task in fast pace environment

· Those with no experience will be considered for trainee manager position

Staff Benefits

• Annual Leave

• AWS and Various Incentives (T&C will apply)

• Free Duty Meals & Staff Discount

• Medical Benefits

• Insurance Coverage

• Training & Development

• Career Progression

• Long Service Awards

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Jessica Pan | Registration No: R1113863

Leadership: Provide strong leadership and direction to the restaurant staff, fostering a positive and cohesive team environment.

Operations: Manage and supervise daily operations and events such as dining room management, inventory control, and equipment maintenance. Assume responsibility and collaborate closely with the kitchen team as required.

Financial Management: Develop and manage budgets, control costs, and maximize profitability while ensuring top-notch quality.

Customer Service: Ensure a high level of customer satisfaction through excellent service, addressing customer feedback, and resolving any issues promptly.

Menu and Marketing: Collaborate with our culinary team to create and update menus. Contribute to marketing strategies to attract and retain customers.

Recruitment:

Recruit individuals who not only have the right skills but also fit well with the team culture and values.

Ensure that new hires are integrated smoothly into the team.

Staff Training and Development: Coach, mentor, and provide ongoing training to enhance the skills and performance of our staff.

Vendor and Supplier Relations: Maintain strong relationships with suppliers to ensure the highest quality of ingredients and products at competitive prices.

Quality Control: Uphold our standards for food quality, presentation, and service.

Health and Safety: Ensure strict compliance with health and safety regulations, including food safety practices and staff training.

Problem-Solving: Handle unexpected issues and challenges that may arise within the restaurant.

*Responsibikities*

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

*Requirements*

• Must have semi fine or fine dining Japanese restaurant experience.

Role

Be a part of the Corporate Secretarial team leaders who work closely with and assist the Head of Department (“HOD”) to independently provide Corporate Secretarial services to clients. The incumbent will also contribute to the development and implementation of the Corporate Secretarial strategies as well as management of the Corporate Secretarial team, facilitation, and activities with the Company.

Job scope

• Handle full spectrum of corporate secretarial duties including acting as named secretary for a portfolio of clients, company incorporations, preparation, and review of directors’/ shareholders’ resolutions, liaising with Registered Agent for incorporation of offshore companies, etc.
• Attend board meeting of clients, writing of minutes, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Onboard new clients in accordance with policies and procedures
• Organise and co-ordinate board meetings and preparation of board papers for clients
• Strong attention to detail with the ability to work efficiently and accurately as well as the ability to follow up on pending items in a timely manner
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc including with cross-department colleagues
• Lead and manage a team of corporate secretarial assistants
• Involve in staff recruitment, mentoring, and development activities
• Groom, coach, and train team members to enable them to carry out their roles effectively and efficiently
• To identify and highlight potential risks to HOD and recommend/take appropriate actions

Requirements:

• ICSA qualified Chartered Secretary or equivalent related qualification with at least 5 years of relevant and related working experience. Prior work experience in a corporate service provider and understanding of Trusts will be advantageous
• Experience in public unlisted entities and non-profit organisations will be a plus
• Good knowledge of relevant provisions of the Singapore Companies Act and Practices, AML/CFT requirements of registered filing agents, ACRA Bizfile and e-stamping
• Proficient in MS Office Skills and familiar with Corporate Secretarial software such as Viewpoint is an advantage
• Possess excellent communication and interpersonal skills and the ability to work effectively in a team
• Ability to build team rapport with a willingness in sharing knowledge
• Ability to work independently, multi-task, and meticulous

We regret to inform that only shortlisted candidates will be notified.

Job Description & Requirements

• A cleaning operations manager is responsible for managing operations and existing client relationship

• Oversee management of resources on project sites, directing and monitor business operations

• Perform site visits whenever necessary and builds relationship with client

• Coordinate with cleaning executive/ cleaning team and client to ensure quality service delivery

• Developing and implementing training, recruitment, and management activities.

• Oversee and manage inventory, equipment and maintenance schedule

• Manage and prepare for contracts with existing and potential clients

• Manage and review operational incidents, if any.

• Develop and review work procedures and ensure quality service delivery

• Assist and supervise in general office cleaning duties and periodical cleaning duties (If required)

REQUIREMENTS

• Required to work on weekends (6 Days work week)

• Require to travel to multiple sites within Singapore

• Able to multitask and perform in a fast pace environment

• Responsive and approachable, with strong communication skills

• Can work independently

• Strong organizational skills

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

The Company

Our client, in the Technology consulting industry, is seeking an experienced HR Manager with a specialization in Technology sector, to oversee all aspects of human resources practices and processes.

The Role
The ideal candidate for this role should possess a high level of expertise in HR, will exhibit strong decision-making skills along with a deep understanding of hiring within a technology-driven environment and responsibilities include:

• Supervise the HR department in overseeing all encompassing HR functions

• Initiate enhancements to HR operations and infrastructure, ensuring precision, adherence to regulations, and productivity

• Evaluate and enforce required modifications to the payroll system, such as system transition

• Examine and refresh company policies and employee guidelines to ensure they are up-to-date and follow labor laws and industry standards

• Collaborate with pertinent stakeholders to manage pay packages for newcomers or internal transferees

• Manage payroll operations to ensure on-time and accurate salary disbursement

• Oversee the handling of HR-related documents including employment agreements, role modifications, and contract terminations

• Handle conflict management, disciplinary actions, and complaint procedures

• Work closely with leaders to implement effective strategies for employee retention

• Plan, organise, and conduct company-wide events aiming towards a positive, cohesive work environment

• Head the yearly performance evaluation practice

• Coordinate with insurance providers or brokers to manage the purchase and renewal of group general and medical insurance

• Investigate trends in salaries and rewards to ensure a competitive and fair system

• Summarize and verify regional payroll data

• Act as the point of contact for any additional miscellaneous projects as needed.

Your Profile

You should have a degree in HR or Business or any related discipline, relevant HR certifications such as IHRP will be advantageous. You bring along 7 years’ experience in a similar capacity. You are people-oriented, and results driven, possess the competency to build and manage interpersonal relationships at all levels, have an in depth knowledge of the labour law and HR best practices.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13072021, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

• Regional presence in APAC and Middle East, SGX Listed client
• Supports clients in complex industrial sectors with tailored solutions

About Our Client

A leading engineering firm, the company offers multiple services to support large-scale infrastructure projects. Ability to support a diverse group of industries, the client has a strong pipeline of multi-million project under its belt.

Job Description

Reporting to the Finance Director, you will:

• Develop and implement financial strategies for the company and its subsidiaries, to achieve business goals and enhance shareholder value
• Lead budgeting, forecasting, provide financial insights and recommendations on new investment opportunities
• Ensure full compliance with SGX reporting requirements, adhere to group policy and corporate governance standards
• Liaise with external auditors and tax agents, and business partner with other internal stakeholders
• Perform project controlling responsibilities, optimise cash flow and working capital, recognise cost and revenue based on project milestones set

The Successful Applicant

• Bachelor's degree in Accounting or Finance, CA/CPA/ACCA qualification required
• Minimum 12 years of combined experience in external audit and commercial finance experience, preferably in an SGX-listed or publicly traded company, managed finance team of more than 5 headcounts
• Strong knowledge of SGX reporting requirements, IFRS standards, and regulatory frameworks
• Proven track record in strategic financial planning and project controlling according to project milestones
• Industry experience in construction, engineering and industrial set ups will be highly advantageous
• Excellent leadership, communication, and stakeholder management skills

What's on Offer

• Be a key contributor to the strategic direction of a leading SGX-listed organisation
• Opportunity to work in a growth-focused and financially strong set up

Contact

Caroline Neo (Lic No: R1879832/ EA no:18S9099)

Quote job ref

JN-012025-6626978

Phone number

+65 6416 9847

Michael Page International Pte Ltd | Registration No. 199804751N

Restaurant Management

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

People Management

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

Administration and Reporting

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

Training program in place for the incumbent:

· Building candidate’s capability from entry-level to managerial Restaurant Manager level

· Participate in planning and execution of managing a restaurant.

· Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

· Manpower planning and rostering

· Assist in monthly reporting

M-I-T are to :-

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

ensure the overall management of the restaurant operations.

Handling physical goods receiving, issue, packing, dispatching and fulfill delivery schedules, conduct physical stock check, maintain high standard of cleaniness. Provide support on duties relating to logistics and inventory management. Overseeing and managing the day-to-day operations of the warehouse, including receiving, storing, and shipping products or materials, while ensuring efficient coordination amongst the staff. Monitoring and enforcing compliance with company policies and safety regulations to ensure the safety of all warehouse employees.

This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

Training program in place for the incumbent:

· Building candidate’s capability from entry-level to managerial Restaurant Manager level

· Participate in planning and execution of managing a restaurant.

· Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

· Manpower planning and rostering

· Assist in monthly reporting

M-I-T are to :-

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

ensure the overall management of the restaurant operations

Job Responsibilities:

• Develop a system strategy plan and implementation roadmap based on the business objectives of the HR Operation team.
• Understand the core of each system requirement and offer HR solutions from a system-oriented perspective, e.g. Collect user needs, Review Proposal, Vendor management, System Testing
• Develop and review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered.
• Cooperate with global and local front-line operation teams to analyze business requirements and evaluate system solutions.
• Drive the direction of system iteration to ensure that the system and process can serve HR and business operation in the long run.
• Continuously improve the HR Operation system request management and system project management mechanism.
• Continuously improve the regional demand analysis and reporting capabilities, and improve the quality of regional system requirements.

Requirements:

• Bachelor's degree or above with major in Human Resources, Computer Science, Information Management, or related field.
• At least 5 years of project experience in system implementation and HR business processes for large corporations or internet companies.
• Ability to understand and analyze requirements, systematic and structured logical thinking ability.
• Possesses deep insight into business, high sensitivity to data, able to handle complex business models and independently complete configurations.
• Possess excellent communication and teamwork skills and learning ability.
• Experience in implementing large-scale system projects such as SAP and Workday.
• Experience in implementing overseas HR system projects is a plus.

Job Description & Requirements

We are looking for a Logistics Manager to oversee our delivery operations. You will be responsible for managing drivers, planning routes, and ensuring timely and efficient deliveries.

**Key Responsibilities**:

- Manage and supervise delivery drivers.

- Plan delivery routes to ensure timely deliveries.

- Monitor driver performance and delivery schedules.

- Coordinate with the warehouse to ensure accurate deliveries.

- Handle any delivery issues or customer complaints.

- Ensure compliance with safety and company policies.

**Requirements**:

- Experience in logistics or transportation management.

- Strong leadership and communication skills.

- Ability to manage schedules and solve problems quickly.

- Knowledge of delivery operations and safety protocols.

- Ability to work well under pressure.

**Job Details**:

- Mon to Sat, 9am - 6pm (PH & Sunday off)

- Competitive salary + performance incentives.

- Opportunity for growth and career development.

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Sales & Marketing Manager
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 6 pm
• Salary Package: Basic + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for the sales and business development for the assigned area
• Develop and implement sales and marketing plans and strategies to achieve sales result
• Participate actively in commercial and technical clarification based on customer requirement
• Work closely with customers and design engineers to specify the products
• Actively explore business opportunities and expand market share

APPLY NOW!!!

• Minimum Diploma in Electrical / Electronics Engineering
• At least 5 years of sales experience and good contacts in the Marine/ Oil & Gas/ Petrol Chemical/ Utilities/ Power Plants Sector
• Possess own transport

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69213 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

· CREATE A COMPREHENSIVE BUSINESS PLAN FOR THE RESTAURANT THAT CONSIDERS THE MARKET, LOCAL COMPETITORS, SALES REVENUE AND EXPENSES.

· PREPARE AN ACCURATE PORTRAYAL OF THE FINANCES OF THE RESTAURANT, INCLUDING BANK ACCOUNTS, SPENDING, CHECK PRICING GOALS AND FOOD COSTS.

· DEVELOP STRATEGIES TO ENTICE CUSTOMERS, INCLUDING MARKETING PLANS, ADVERTISING CAMPAIGNS, COMMUNITY OUTREACH PROGRAMS AND RESEARCH.

· ANALYZE THE RESTAURANT BUDGET WITH PERSONNEL TO FIND AND PRICE INVENTORY, REDUCE EXPENSES, REVIEW CURRENT PRICING AND ADJUST PURCHASING STRATEGIES IF NEEDED.

· CONTROL OPERATIONS BY DEVELOPING EFFECTIVE POLICIES, CREATING HIGH STANDARDS AND WORKING TO MAKE ADJUSTMENTS WHEN APPROPRIATE.

· ENSURE AN OUTSTANDING DINING EXPERIENCE BY REGULATING PRESENTATION, TASTE, SERVICE AND ATMOSPHERE FOR ALL GUESTS; DEVELOP WAYS TO CULTIVATE A REGULAR CUSTOMER POOL.

· SUPERVISE A TEAM OF EMPLOYEES; WORK TO CREATE A COHESIVE UNIT OF PEOPLE WHO EFFECTIVELY COMMUNICATE; CREATE A HIRING PROCESS FOR KEY STAFF THAT ENSURES QUALIFIED PEOPLE ARE SELECTED, TRAINED AND RETAINED THROUGH TOP RECRUITING PRACTICES; CONSIDER ACTIONS OF EMPLOYEES IN VARIOUS SITUATIONS THAT DEEM REWARDING OR DISCIPLINARY ACTION.

· FOLLOW ALL APPROPRIATE HEALTH CODE AND LOCAL JURISDICTION FOOD HANDLING REQUIREMENTS; MAINTAIN FOOD SAFETY CERTIFICATIONS, AND MODEL EXEMPLARY FOOD HEALTH SAFETY PRACTICES TO EMPLOYEES.

· CREATE A PROFESSIONAL ATMOSPHERE THAT SUSTAINS TOP EMPLOYEE SAFETY STANDARDS AND PROVIDES GUIDELINES TO PERSONNEL TO ELIMINATE HAZARDS AND DANGERS IN THE WORKPLACE.

· LOOK FOR NEW AND INNOVATIVE SOLUTIONS TO PROBLEMS IN THE RESTAURANT INDUSTRY; USE TECHNOLOGY AND SOCIAL MEDIA TO DEVELOP NEW WAYS TO ENGAGE WITH CUSTOMERS; THINK; BEYOND WHAT HAS ALREADY BEEN DONE TO CREATE AN EVEN MORE PRODUCTIVE ESTABLISHMENT.

· LEAD THE RESTAURANT TO ACHIEVE NEW AND GREATER GOALS IN ORDER TO STAND ABOVE THE COMPETITION WITHIN THE INDUSTRY.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Key Responsibilities

• You have the ownership, responsibility, and leading a team to drive the performance of assigned Strategic Client’s.

• Work together with Head of Strategic Account Team and Trade Team, to develop strategies and growth plans.

• Preparation of key business quotations, bid submission and daily business coordination across Fareast agencies.

• Recommend service enhancements and/or service deficiencies to enhance service capabilities.

• Work with relevant internal stakeholders to upkeep service line agreements with clients.

• Actively using Microsoft power bi tools or/an analytical tool to monitor performances and business expectations.

• Prepare and present business propositions.

• Participate in follow-up meetings on business commitment and quarterly review with Regional Strategic clients.

• Preparing, maintaining and distribution of service contracts and FMC Filing (USA trade).

• Achieve volume fulfillment targets set by management.

Who We Are Looking For

• Minimum Degree qualified, preferably in the field of Maritime or Logistic and Supply Chain.

• Minimum 3 years’ experience in client management for transportation industry.

• Microsoft Office (Word, Excel, Outlook, Power Points and Power BI).

• Ability to multitask and prioritize tasks that are more critical.

• Strong verbal and written communication skills.

• Ability to work under stress and tight timelines.

• Meticulous and detail oriented.

• Believer in teamwork.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Major Responsibilities

• Prime mover in monitoring company’s carbon emission data including alignment of Carbon intensity indicator with Poseidon Principles & Sea cargo charter requirements.

• Evaluation, monitoring and submission of emission data for EU MRV and IMO DCS requirements.

• Voyage optimization.

• Hull and machinery performance analysis.

• Prime mover in improving company’s Energy Efficiency including management of energy audits across the fleet of ships.

• Willing to work with technical superintendents, fleet managers and external partners to continuously monitor, evaluate and strategize the fuel consumption optimization and decarbonization plan of the company.

• Willing to work with chosen partners such as classification society, voyage optimization software vendors and hull performance analysts.

• Collate & analyse performance reports highlighting the areas of improvement. Identify, lead and implement innovative projects to reduce our carbon footprint.

• Submit annual report of GHG Emission.

• Develop and deploy PCL Fleet Performance Management Centre and drive operation efficiencies, reliability and cost savings projects in partnership with various functions.

• Support PCL performance management team in driving key performance drivers and achieving various corporate targets (Cost Reductions, Fuel efficiencies, Improved customer service etc)

• Identify new projects and LEAN practitioners in order to accelerate PCL’s CI efforts.

• Support PCL in the development and implementation of PCL’s Continuous Improvement

• Work with functional teams to understand their business needs, map process flows and to improve efficiencies and effectiveness.

• Contribute to KSL’s staff engagement efforts representing and leading PCL.

• Provide regular content feeds to PCL corporate website for training purposes.

• Lead and support on various PCL wide corporate projects as part of the Business Transformation team.

• Provide critical support to the Head of Corporate Projects & Business Transformation by monitoring and reporting on performance; against objectives, ensuring adherence to company project management standards, and identifying gaps in and proposing alternatives to operational plans.

• Analysing trends and performance of fleet and report to senior management.

Requirements

Preferred Experience:

• Technical/Maritime qualifications with seagoing experience preferred.

• Class 1 COC for Marine Engineering/Nautical with relevant office experience preferred.

• Applicants from Maritime, Transportation, Logistics or Finance industries will be accorded priority.

• Technologically competent with proficiency in applications and software that are commonly used in business settings, Microsoft Office suite and Visio are mandatory.

• Excellent written/verbal communication, presentation skills, time management, and quantitative/analytical skills. Ability to collaborate and partner across functions within a matrix organization.

• Project Management skills.

• Good command of oral and written English.

• Excellent communication skills.

• Good interpersonal skills.

• Good leadership skills.

• Creative thinking and problem-solving skills.

• Pro-active, willingness to learn and committed to work.

• Team player.

• Good computer knowledge.

• Environmental-focused. Education and Key Certifications necessary

• Candidate must be a Marine engineer or a Naval architect.

• Candidate must have experience in similar functions and fully conversant with key responsibilities

Responsibilities:

• Supervise and evaluate the preparation and consolidation of quarterly financial reports for the Group, providing meaningful insights and performance analysis for internal board presentations and compliance with SGX disclosure requirements.
• Organize, coordinate, and refine the annual budgeting and quarterly forecasting processes across the Group, collaborating with stakeholders and addressing ad-hoc management requests.
• Oversee the development of annual statutory financial statements, ensuring alignment with internal controls, regulatory standards, and facilitating smooth communication with external auditors.
• Manage SGX-related reporting responsibilities.
• Collaborate with management and team members to prepare presentation materials for Board meetings.
• Oversee treasury operations, including managing cash flow planning, banking relationships, and related financial activities.
• Lead, coach, and nurture a team of five professionals, fostering a culture of teamwork, accountability, and high performance.
• Perform financial analysis on industry trends and deliver insights to senior leadership.
• Assist business units in analyzing strategic investment, divestment, and operational decisions during acquisition or divestment activities.
• Drive the annual review and updates of Financial Authorisation Limits.
• Assess current workflows and systems to identify areas for process optimization, automation, and digital transformation.
• Contribute to ongoing process standardization and improvement projects, ensuring consistency in reporting formats and templates.
• Undertake any additional tasks or responsibilities assigned by senior management or departmental heads as required.

Requirements:

• Degree in Accountancy and Finance or equivalent qualification such as ACCA.
• Professional certifications like CPA/CA would be beneficial.
• Minimum of 8 years of relevant experience, including team leadership.
• Hands-on experience in operational accounting and day-to-day financial management.
• Proficiency in Singapore Financial Reporting Standards (International), tax regulations, and compliance requirements for listed companies.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R21103560
EA License No: 20C0426 (Elitez & Associates Pte Ltd)