We are seeking a talented and dedicated Senior Paid Ads Specialist to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

Objective Summary – Client Onboarding Specialist

Responsible for conducting due diligence reviews for new accounts, and ongoing periodic customer reviews in line with MAS regulations, Group directives and local policies.

Your responsibilities:

• Conduct comprehensive customer due diligence (“CDD”) and documentation reviews for the onboarding of new clients and periodic account reviews.
• Ensure strict adherence to Group and local policies and procedures, and MAS regulations during the due diligence process for new account openings and existing client accounts.
• Collaborate closely with relevant business teams and key stakeholders to address any CDD deficiencies required for client acceptance.
• Contribute to execution excellence of the Bank’s account opening review process while complying with regulatory requirements, i.e. prompt turnaround time to open accounts.
• Up keeping of relevant internal policies and procedures to be in line with regulatory changes.
• Other relevant ad-hoc tasks

You bring to us:

• Bachelor’s degree ideally in business, accounting, or related banking disciplines.
• Minimum 5 years’ relevant experience in customer due diligence review preferably within the corporate banking or private banking segment.
• Strong knowledge in Microsoft Office application, especially in Word, Excel and Powerpoint.
• Strong understanding of customer due diligence requirements and Anti-Money Laundering/Countering the financing of terrorism regulations.
• ACAMS qualification or Graduate Diploma in Compliance or AML preferred but not compulsory.

Our client, a leading Automotive manufacturer (Principal) seeking for SALES PLANNING & PERFORMANCE SPECIALIST to join them.

Requirements:

• Min Degree Holder.
• You should have more than 4 years of working experience preferably in the Automotive industry for a manufacturer/principal handling Sales Planning and performance.
• Good understanding on the full Sales Planning and Reporting process, Revenue Management, Sales Campaigns & Support Management at regional level.
• Well organized, team player and independent.
• Good communication and interpersonal skills.

Others:

• 5 day work week
• Location: Central Singapore.
• Salary upto $5,500 + AWS + Bonuses

Interested applicants to email updated resume to [email protected]

The Role

As the Trust & Safety Solutions Specialist at Intellect, you will play a key role of enabling the go-to-market, sales, business development, and revenue growth efforts of our Trust & Safety business line, leveraging your experience and understanding of the Trust & Safety ecosystem and sales & business development experience.

We are looking for someone who has experience in the Trust & Safety space, and also in establishing strong partner relationships, knows the nuances and complexities of the space, and has an understanding of the delivery and implementation needs of servicing Trust & Safety teams to make for effective pursuits and acquisition efforts of clients in this segment.

As an individual, you will need to be a resourceful, self-driven person, one who is great with people, can collaborate effectively with stakeholders both internally and externally, and can hustle and drive outcomes. This is a key and highly impactful role with large opportunities for growth.

Your Responsibilities:

• Drive the expansion of T&S via GTM and revenue growth
• Build strong distribution partnerships with relevant channel partners
• Conduct effective client engagement and needs assessments
• Solution design and consultation
• Sales strategy and proposal development
• Ensure effective project management from pre to post sales
• Practise strong and consistent internal & external stakeholder management
• Training and education
• Continuous improvement
• Thought leadership

Job description:

• Support Maps data-collection projects and running tasks in compliance with Maps Field Operations processes.
• Communicate and collaborate with internal teams/external partners to manage vendor requests, warehouse inventory, etc.
• Review collection data and facilitate performance reporting.
• Perform basic hardware repair and system troubleshooting (training provided).
• Develop documentation and drive process improvements.

Requirements:

• Bachelor’s Degree with 2 years of relevant experience.
• Possesses warehouse and inventory management skillsets.
• Excellent analytical and problem-solving skills.
• Excellent communications, vendor management and project management skills.
• Be willing to manage physical hardware/equipment by arranging calibration, maintaining inventory records.

Market Leader in IT Industry

Exciting and Well-Rounded Tax Coverage

Continuous Improvement in Processes

A market leader in the Information Technology industry is seeking a Senior Tax Specialist to join their fast-growing organisation.

This is a regional role, whereby you will be part of a high performing team in driving corporate and indirect tax matters – ensuring compliance while being a key advisor to the business. You will play a pivotal role in the improvement of existing tax initiatives via close collaboration with internal stakeholders, as well as keeping abreast with the changing tax requirements.

The qualified individual will have a minimum degree in Accounting and Finance, with minimum of 5 years relevant corporate tax experience in the Big4 and commercial tax space. You should be strong in stakeholder management and excellent communication skills.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Reg No. R1987809

BeathChapman Pte Ltd

Licence no. 16S8112

Havend is a new startup specialising in insurance planning, with a rich heritage of providing professional financial advice, where clients' interest comes first. We are looking for self-driven and passionate individuals to join us as an Experience Specialist to constantly deliver exceptional experience to clients througout their journeys with us.

Responsibilities

• Provide an excellent client experience at initial contact and act as a liaison between them and the Insurance Specialists
• Ensure smooth transition from initial contact to formal insurance advisory services, which include assisting in fact-finding and scheduling
• Articulate insurance concepts in a clear manner, tailoring communication to the client's level of understanding and financial literacy
• Nurturing leads and addressing clients' inquiries in a timely and professional manner
• Work closely with Insurance Specialists and Operations to provide holistic support in insurance advisory process
• Support in insurance policy servicing
• Ensure timely follow up and service delivery
• Liaise with insurers pertaining to client's policy administration
• Support in other duties as assigned

Requirements

To be successful in this position, you will be someone who:

• Is passionate about client experience and solving clients' concerns
• Possesses a good understanding of insurance products and services is preferred
• Is driven, tenacious and possesses a strong sense of work ethics
• Has excellent interpersonal and communication skills to listen and talk to clients
• Has a diploma in any discipline
• Has prior working experience in a similar role would be an advantage

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

We are seeking a talented and dedicated Senior Paid Ads Specialist to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

We are seeking a passionate and experienced Senior Google Ads (PPC) Specialist to drive the success of our clients’ PPC campaigns, making them your own and delivering exceptional results. As a key player on our team, you will oversee all aspects of clients’ paid search efforts, including campaign setup, strategic planning, monitoring, and optimization. If you’re ready to work with some of Singapore's biggest brands alongside an award-winning team, this role is for you!

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Join an agency recognized as the Search Marketing Agency of the Year and Lead Generation Agency of the Year, chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB.
• Career Impact: Manage high-profile campaigns for top brands in Singapore and Asia, with exciting global expansion opportunities.
• Corporate Social Responsibility: We are proud to be one of the few digital agencies in Singapore deeply committed to CSR. Since 2015, our “Project KATE” initiative has provided free support to multiple charity organizations and underprivileged communities.

Key Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.
• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing PPC best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years in Google Ads management, or 1 year in a digital agency.
• Certifications: Must hold relevant Google Ads certifications.
• Skills: Proficient in written and spoken English with strong client management skills.
• Attributes: Self-initiated, responsible, resourceful, with a positive and team-oriented attitude.

Join us to make a real impact on high-profile campaigns while advancing your career with a supportive, growth-oriented company!

1) Lead and Manage the full Sales Planning and Reporting process (incl. Production, Wholesale, Retail, Order intake & Stock management)

· Lead the Sales Planning Process with Central Sales Operations and the Regional team (incl. monthly ROPS plans) and coordination of the sub hubs into the plans

· Take the sales lead in incorporating the Sales Funnel Management into the derivation of sales plans and steering of sales success

· Manage monthly derivation, collection and analysis of Bentley Luxury Segment (BLS) data

· Lead the definition of Long Range Sales Planning (Planning rounds, retailer targets etc.)

· Lead and steer the annual Business Plan Retailer Target inputs as well as quarterly reviews from a Sales perspective

· Manage the volume allocation process in conjunction with Central and all members of the Regional Team responsible through order management

· Take responsibility for the monthly, regional Sales & Stock Reporting (SSR) process

· Planning of launch car and limited edition volumes

2) Revenue Management and Reporting (incl. Options and Mulliner)

• Leading the overall Options/Mulliner business by developing and generating reports enabling full transparency over options and Mulliner uptake within the region

• Leading the overall Revenue Management topic from a sales perspective by gaining full knowledge and transparency of contributions per market/retailer and developing/generating tools and reports to best demonstrate revenue performance

• Cross-functional collaboration with other departments to ensure alignment and understanding of revenue management topics as well as acting as the key touchpoint within the sales team for both the BMAP IBP Manager, and BML counterparts

• Provide suggested solutions leading to improved revenue generation (quality of sales), and lead related revenue generating projects

• Provide suggested solutions leading to improved Options/Mulliner uptake, and lead related revenue generating projects

3) Sales Campaigns & Tactical Support Management

• Oversee regional tactical budget, in conjunction with Sales team and Finance

• Create relevant applications/campaigns and approvals.

• Support in compliance within tactical claim process between retailers, region and BML.

• Manage effective and timely payments of tactical support.

4) Long Range Planning (Planning Round Process - PR)

• Ownership of the annual Planning Round (PR) process with BMAP and acting as the key touchpoint for BML during PR planning phases

• Steering of overall process including APAC sub hub inputs and planning, as well as utilising competitor knowledge gained through BLS exercises to validate or challenge BML-proposed long range planning

• Cross-functional alignment with other departments within BMAP as well as stakeholders within sub hubs to ensure transparency and buy-in to PR plans

• VW Group alignment where necessary to ensure PR plans are aligned with overall VW Group ambitions in certain markets where applicable

Requirements :

-2-3 years relevant experience

-Automobile industry with region exposure would be at advantage

-Possess good attitude and able to work with cross functional team

Mon to Fri 9am - 6pm 1D Hybrid

1) Lead and Manage the full Sales Planning and Reporting process (incl. Production, Wholesale, Retail, Order intake & Stock management)

· Lead the Sales Planning Process with Central Sales Operations and the Regional team (incl. monthly ROPS plans) and coordination of the sub hubs into the plans

· Take the sales lead in incorporating the Sales Funnel Management into the derivation of sales plans and steering of sales success

· Manage monthly derivation, collection and analysis of Bentley Luxury Segment (BLS) data

· Lead the definition of Long Range Sales Planning (Planning rounds, retailer targets etc.)

· Lead and steer the annual Business Plan Retailer Target inputs as well as quarterly reviews from a Sales perspective

· Manage the volume allocation process in conjunction with Central and all members of the Regional Team responsible through order management

· Take responsibility for the monthly, regional Sales & Stock Reporting (SSR) process

· Planning of launch car and limited edition volumes

2) Revenue Management and Reporting (incl. Options and Mulliner)

• Leading the overall Options/Mulliner business by developing and generating reports enabling full transparency over options and Mulliner uptake within the region

• Leading the overall Revenue Management topic from a sales perspective by gaining full knowledge and transparency of contributions per market/retailer and developing/generating tools and reports to best demonstrate revenue performance

• Cross-functional collaboration with other departments to ensure alignment and understanding of revenue management topics as well as acting as the key touchpoint within the sales team for both the BMAP IBP Manager, and BML counterparts

• Provide suggested solutions leading to improved revenue generation (quality of sales), and lead related revenue generating projects

• Provide suggested solutions leading to improved Options/Mulliner uptake, and lead related revenue generating projects

3) Sales Campaigns & Tactical Support Management

• Oversee regional tactical budget, in conjunction with Sales team and Finance

• Create relevant applications/campaigns and approvals.

• Support in compliance within tactical claim process between retailers, region and BML.

• Manage effective and timely payments of tactical support.

4) Long Range Planning (Planning Round Process - PR)

• Ownership of the annual Planning Round (PR) process with BMAP and acting as the key touchpoint for BML during PR planning phases

• Steering of overall process including APAC sub hub inputs and planning, as well as utilising competitor knowledge gained through BLS exercises to validate or challenge BML-proposed long range planning

• Cross-functional alignment with other departments within BMAP as well as stakeholders within sub hubs to ensure transparency and buy-in to PR plans

• VW Group alignment where necessary to ensure PR plans are aligned with overall VW Group ambitions in certain markets where applicable

Requirements :

-2-3 years relevant experience

-Automobile industry with region exposure would be at advantage

-Possess good attitude and able to work with cross functional team

Mon to Fri 9am - 6pm 1D Hybrid

We are seeking a passionate and experienced Senior Google Ads (PPC) Specialist to drive the success of our clients’ PPC campaigns, making them your own and delivering exceptional results. As a key player on our team, you will oversee all aspects of clients’ paid search efforts, including campaign setup, strategic planning, monitoring, and optimization. If you’re ready to work with some of Singapore's biggest brands alongside an award-winning team, this role is for you!

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Join an agency recognized as the Search Marketing Agency of the Year and Lead Generation Agency of the Year, chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB.
• Career Impact: Manage high-profile campaigns for top brands in Singapore and Asia, with exciting global expansion opportunities.
• Corporate Social Responsibility: We are proud to be one of the few digital agencies in Singapore deeply committed to CSR. Since 2015, our “Project KATE” initiative has provided free support to multiple charity organizations and underprivileged communities.

Key Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.
• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing PPC best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years in Google Ads management, or 1 year in a digital agency.
• Certifications: Must hold relevant Google Ads certifications.
• Skills: Proficient in written and spoken English with strong client management skills.
• Attributes: Self-initiated, responsible, resourceful, with a positive and team-oriented attitude.

Join us to make a real impact on high-profile campaigns while advancing your career with a supportive, growth-oriented company!

Job Description:

1) Lead and Manage the full Sales Planning and Reporting process (incl. Production, Wholesale, Retail, Order intake & Stock management)

• Lead the Sales Planning Process with Central Sales Operations and the Regional team (incl. monthly ROPS plans) and coordination of the sub hubs into the plans

• Take the sales lead in incorporating the Sales Funnel Management into the derivation of sales plans and steering of sales success

• Manage monthly derivation, collection and analysis of Bentley Luxury Segment (BLS) data

• Lead the definition of Long Range Sales Planning (Planning rounds, retailer targets etc.)

• Lead and steer the annual Business Plan Retailer Target inputs as well as quarterly reviews from a Sales perspective

• Manage the volume allocation process in conjunction with Central and all members of the Regional Team responsible through order management

• Take responsibility for the monthly, regional Sales & Stock Reporting (SSR) process

• Planning of launch car and limited edition volumes

2) Revenue Management and Reporting (incl. Options and Mulliner)

• Leading the overall Options/Mulliner business by developing and generating reports enabling full transparency over options and Mulliner uptake within the region

• Leading the overall Revenue Management topic from a sales perspective by gaining full knowledge and transparency of contributions per market/retailer and developing/generating tools and reports to best demonstrate revenue performance

• Cross-functional collaboration with other departments to ensure alignment and understanding of revenue management topics as well as acting as the key touchpoint within the sales team for both the BMAP IBP Manager, and BML counterparts

• Provide suggested solutions leading to improved revenue generation (quality of sales), and lead related revenue generating projects

• Provide suggested solutions leading to improved Options/Mulliner uptake, and lead related revenue generating projects

3) Sales Campaigns & Tactical Support Management

• Oversee regional tactical budget, in conjunction with Sales team and Finance

• Create relevant applications/campaigns and approvals.

• Support in compliance within tactical claim process between retailers, region and BML.

• Manage effective and timely payments of tactical support.

4) Long Range Planning (Planning Round Process - PR)

• Ownership of the annual Planning Round (PR) process with BMAP and acting as the key touchpoint for BML during PR planning phases

• Steering of overall process including APAC sub hub inputs and planning, as well as utilising competitor knowledge gained through BLS exercises to validate or challenge BML-proposed long range planning

• Cross-functional alignment with other departments within BMAP as well as stakeholders within sub hubs to ensure transparency and buy-in to PR plans

• VW Group alignment where necessary to ensure PR plans are aligned with overall VW Group ambitions in certain markets where applicable

Requirements:

• 2-3 years relevant experience

• Automobile industry with region exposure would be at advantage

• Possess good attitude and able to work with cross functional team

Mon to Fri 9am - 6pm 1D Hybrid

Digital Procurement Operations Specialist – Telenor Procurement Company

Telenor Group is the world’s leading telecommunications company across the Nordics and Asia with 211 million subscribers and 81 billion NOK in revenues. We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

Telenor has a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 11,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website (https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/)

About the Role

As an Operations Specialist, you will be part of Digital Procurement team and you will report to the Head of Digital Procurement. The Operations Specialist will play a key role in supporting the day-to-day procurement tool-support related operations. This position involves coordinating various operational activities, optimizing processes, and ensuring efficient workflow. The ideal candidate will be detail-oriented, possess strong analytical skills, and demonstrate excellent communication abilities. You will be working closely with the Telenor business units and driving standardization by leveraging all tool features. The role requires you to consider avenues for continuous improvement. This is a permanent role and will be based out of Singapore.

Main Responsibilities:

Process Management:

• Assist in the development and implementation of operational processes and procedures to enhance efficiency and effectiveness.
  • Document, monitor and analyze workflows, identifying areas for improvement and recommending solutions.

Data Analysis:

• Conduct data analysis across various procurement tools to identify opportunities for enhancing operational performance.
• Provide actionable insights and recommendations through data-driven storytelling and visualizations to support strategic decision-making.

Project Support:

• Assist in the planning and execution of projects aimed at improving operational efficiency.
• Track project milestones and deliverables, ensuring timely completion.

Compliance and Quality Assurance:

• Support local purchasing hub to ensure compliance with company policies, procedures, and regulatory requirements.
• Support quality assurance initiatives to maintain high operational standards.

Global Training and Support

• Develop and ddeliver training sessions on procurement process and tools.
• Maintain global training materials repository with up-to-date functionalities.
• Provide ongoing support and guidance to users to ensure effective use of procurement tools.

Cross-Department Collaboration:

• Work closelywith various departments and business units to ensure alignment and support operational goals.
• Facilitate communication and collaboration among teams to improve overall performance.

Qualification and SkillsRequirements

• University degree in Procurement, Finance, Analytics or Business Management
• Up to 2 years of professional experience in related field
• Experience in designing comprehensive user training content. Must be adept at creating clear, concise, and visually engaging instructional materials.
• Proactive approach to problem solving and opportunity identification
• Proficient in analytics and using visualisation tools (Visio, PowerBI, others)

Company Overview

ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network.

ESET's global headquarters are in Bratislava, Slovakia, supporting its worldwide operations. The Asia-Pacific (APAC) region is managed from ESET’s regional headquarters in Singapore, with local offices in Tokyo, Sydney, and the SAARC region and is represented by an extensive global partner network.

Get to know us better – ESET.com, YouTube, Twitter, LinkedIn, Great Place To Work

General Position Overview

At ESET, our Digital Sales Specialist has primary responsibility for ESET’s online sales performance in Hong Kong, Taiwan, Singapore and India. Working closely with the global digital business unit and regional team, this role drives the development and execution of strategies to increase online acquisition, retention and growth of the customer lifetime value.

What you will do:

• Adapt and implement comprehensive digital business and marketing strategy for online consumer and business segment revenue growth.
• Prepare and execute short, medium-term digital operation plan based on business strategy and revenue target responsibility.
• Plan, manage and optimize an integrated array of marketing programs across channels including paid advertising and social media platforms, SEO, affiliate programs, email marketing and in-product messaging programs.
• Identify new opportunities by analyzing performance data, market data, trends, user behavior, and competitive landscape etc.
• Monitor ecommerce and autorenewal billing performance and define areas for improvement.
• Design and develop targeted marketing campaigns and experiments across standard and niche digital channels to explore new avenues and approaches to increase customer acquisition, engagement, customer lifetime value and brand presence.
• Analyze and interrogate the digital acquisition and retention performance with actionable insights, identify areas for improvement and drive conversion optimization initiatives.
• Forecast, plan budget (including budget for media planning and buying) and monitor performance with regards to the budget allocation efficiency.
• Coordinate a team of digital specialists (locally and remotely) to proactively execute and optimize digital campaigns across multiple platforms.
• Partner with complementary regional and global teams to drive and execute effective performance marketing campaigns and demand generation programs aimed at achieving key company strategic goals.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and is subject to change.

Requirements

• 5+ years of experience in a Digital Marketing/ Growth role or similar position
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Experience in planning, originating and executing advertising campaigns (Social, Display, PPC and Video) - Digital, Direct marketing, above the line and sales promotional, including demand generation/lead generation programs
• Experience with digital software, SAAS or cloud solutions (B2C, B2B) preferred
• Ability to speak, write Mandarin is required as this role liaises closely with our partners Hong Kong and Taiwan.
• Experience with A/B testing and optimizing campaigns based on data-driven insights.
• Results-driven with a very strong ability to analyse quantitative data to determine program effectiveness, ROI, forecasting - A unique blend of business, marketing, and technical acumen.
• Ability to travel as required.

Company Overview

ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network.

ESET's global headquarters are in Bratislava, Slovakia, supporting its worldwide operations. The Asia-Pacific (APAC) region is managed from ESET’s regional headquarters in Singapore, with local offices in Tokyo, Sydney, and the SAARC region and is represented by an extensive global partner network.

Get to know us better – ESET.com, YouTube, Twitter, LinkedIn, Great Place To Work

General Position Overview

The Digital Sales Specialist develop and execute digital marketing campaigns across various channels to boost acquisition and retention billings across B2B & B2C for the Australia and Singapore market.

This role also works closely with the global and APAC marketing teams to raise the awareness of the ESET brand across our digital channels.

What you will do:

Our Digital Sales Specialist will be required to drive initiatives coordinating with internal teams to ensure all digital spend delivers effective ROAS whilst maintaining high brand standards.

Supporting the Regional Digital Sales Manager APAC (based in Singapore), our Digital Sales Specialist will be responsible for the deployment of effective digital activity working closely with the our teams at HQ and third-party resources. The role will be responsible to online advertising, acquisition and online sales performance in line with the strategy in Australia and Singapore site.

This role requires a deep proven ability to drive sales through impactful sales analysis through close partnership with the Channel sales organization for APAC.

Additionally, the this role will be responsible for:

• Analyzing the digital marketing performance on a weekly basis with online revenue target responsibility.
• Liaising and managing the relationship between ESET Australia, APAC marketing and Global digital teams.
• Reporting on the effectiveness of the digital marketing and acquisition and making recommendations for improvement.
• Responsible for forecasting, online budget planning (incl. media planning & buying) and performance monitoring with regards to the budget allocation efficiency
• Staying on top of the latest trends in the digital space to inform future direction.
• Working with our Marketing Analyst on data requirements.
• Providing insight on consumer behavior in the digital space which could inform the creative route.
• Work with our in house designer on developing engaging and impactful content for our digital campaigns.
• To manage the strategic development of ESET Australia’s social media presence.
• Work closely with the teams in Australia to monitor retention rates.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and is subject to change.

Requirements

• Proven work experience as a Digital Marketing / Online Sales or similar role
• Solid experience coordinating successful online sales and marketing campaigns
• Strong digital marketing and advertising skill to include knowledge of key SEO principles, a understanding of the metrics and measures for digital marketing (Social, Display, PPC and Video).
• Strategic planning skills
• Solid analytical and reporting skills

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Our client is a leading provider of cloud-based solutions, offering a comprehensive suite of services for businesses across various industries. With a strong focus on innovation, reliability, and scalability, they empower organizations to leverage the full potential of cloud technology for their digital transformation. Serving a diverse customer base globally, their flexible and secure cloud infrastructure caters to businesses of all sizes, from startups to large enterprises. They provide exceptional support, consulting services, and training programs to ensure customers can maximize the value of their cloud investments. With their commitment to customer success and continuous innovation, they are a trusted partner in driving businesses forward in the fast-paced digital landscape.

About the Role:

We are seeking an experienced Demand Generation Marketing Specialist to drive lead generation, revenue growth, and brand awareness in the Indonesia market through effective field marketing strategies while also supporting the broader SEA market. This role will involve planning and executing field marketing events, seminars, conferences, trade shows, and user community programs to build brand awareness, acquire new customers, and foster customer development.

Responsibilities:

• Develop and execute field marketing and demand generation strategies targeting the Indonesian market (to drive Google Cloud consideration, adoption and customer success through extensive, integrated online, offline, direct and indirect go-to-market programs.
• Plan and execute field marketing events and programs to drive brand awareness, new business acquisition, and customer development.
• Collaborate with cross-functional teams to create compelling marketing assets and content.
• Drive lead generation through various marketing channels, including digital marketing, content marketing, email marketing, and social media.
• Analyze local market trends, customer insights, and competitor activity to identify opportunities and optimize marketing efforts.
• Measure and report on the effectiveness of field marketing and demand generation campaigns.
• Manage and nurture leads throughout the customer journey, working closely with the sales team.
• Stay updated with industry trends and best practices in field marketing and demand generation.

Requirements:

• Minimum of 5 years of experience in field marketing and demand generation, with a focus on the Indonesian market.
• Strong proficiency in Bahasa Indonesia and English.
• Proven track record in planning and executing successful field marketing events and programs.
• Meticulous attention to detail, ownership mindset, and proactive approach.
• Strong analytical skills to track campaign performance and derive insights.
• Ability to collaborate with cross-functional teams and challenge assumptions.
• Familiarity with marketing automation tools, CRM systems, and relevant technologies.

Working hours: Mon to Fri, 8:30am to 6pm

Responsibilities

• Responsible for the inbound receiving, physical put away and System receiving.

• Perform cycle count, Outbound orders picking, packing and releasing.

• Coordinate inventory transfers within the warehouse.

• Perform online courier bookings. Liaise with forwarders using email communication for bookings.

• Overall warehouse housekeeping and adhoc tasks as assigned by Supervisor

• Handle any other ad-hoc / administrative duties

Requirements:

• Experience in logistics, warehousing

• Preferably with a forklift license.

• Basic reading and writing skills and basic computer skills.

Mon to Fri 9am - 6pm 1D Hybrid

1) Lead and Manage the full Sales Planning and Reporting process (incl. Production, Wholesale, Retail, Order intake & Stock management)

· Lead the Sales Planning Process with Central Sales Operations and the Regional team (incl. monthly ROPS plans) and coordination of the sub hubs into the plans

· Take the sales lead in incorporating the Sales Funnel Management into the derivation of sales plans and steering of sales success

· Manage monthly derivation, collection and analysis of Bentley Luxury Segment (BLS) data

· Lead the definition of Long Range Sales Planning (Planning rounds, retailer targets etc.)

· Lead and steer the annual Business Plan Retailer Target inputs as well as quarterly reviews from a Sales perspective

· Manage the volume allocation process in conjunction with Central and all members of the Regional Team responsible through order management

· Take responsibility for the monthly, regional Sales & Stock Reporting (SSR) process

· Planning of launch car and limited edition volumes

2) Revenue Management and Reporting (incl. Options and Mulliner)

• Leading the overall Options/Mulliner business by developing and generating reports enabling full transparency over options and Mulliner uptake within the region

• Leading the overall Revenue Management topic from a sales perspective by gaining full knowledge and transparency of contributions per market/retailer and developing/generating tools and reports to best demonstrate revenue performance

• Cross-functional collaboration with other departments to ensure alignment and understanding of revenue management topics as well as acting as the key touchpoint within the sales team for both the BMAP IBP Manager, and BML counterparts

• Provide suggested solutions leading to improved revenue generation (quality of sales), and lead related revenue generating projects

• Provide suggested solutions leading to improved Options/Mulliner uptake, and lead related revenue generating projects

3) Sales Campaigns & Tactical Support Management

• Oversee regional tactical budget, in conjunction with Sales team and Finance

• Create relevant applications/campaigns and approvals.

• Support in compliance within tactical claim process between retailers, region and BML.

• Manage effective and timely payments of tactical support.

4) Long Range Planning (Planning Round Process - PR)

• Ownership of the annual Planning Round (PR) process with BMAP and acting as the key touchpoint for BML during PR planning phases

• Steering of overall process including APAC sub hub inputs and planning, as well as utilising competitor knowledge gained through BLS exercises to validate or challenge BML-proposed long range planning

• Cross-functional alignment with other departments within BMAP as well as stakeholders within sub hubs to ensure transparency and buy-in to PR plans

• VW Group alignment where necessary to ensure PR plans are aligned with overall VW Group ambitions in certain markets where applicable

Requirements :

-2-3 years relevant experience

-Automobile industry with region exposure would be at advantage

-Possess good attitude and able to work with cross functional team

We are seeking a passionate and experienced Senior Google Ads (PPC) Specialist to drive the success of our clients’ PPC campaigns, making them your own and delivering exceptional results. As a key player on our team, you will oversee all aspects of clients’ paid search efforts, including campaign setup, strategic planning, monitoring, and optimization. If you’re ready to work with some of Singapore's biggest brands alongside an award-winning team, this role is for you!

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Join an agency recognized as the Search Marketing Agency of the Year and Lead Generation Agency of the Year, chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB.
• Career Impact: Manage high-profile campaigns for top brands in Singapore and Asia, with exciting global expansion opportunities.
• Corporate Social Responsibility: We are proud to be one of the few digital agencies in Singapore deeply committed to CSR. Since 2015, our “Project KATE” initiative has provided free support to multiple charity organizations and underprivileged communities.

Key Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.
• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing PPC best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years in Google Ads management, or 1 year in a digital agency.
• Certifications: Must hold relevant Google Ads certifications.
• Skills: Proficient in written and spoken English with strong client management skills.
• Attributes: Self-initiated, responsible, resourceful, with a positive and team-oriented attitude.

Join us to make a real impact on high-profile campaigns while advancing your career with a supportive, growth-oriented company!

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Digital Procurement Master Data Specialist – Telenor Procurement Company

Telenor Group is the world’s leading telecommunications company across the Nordics and Asia with 211 million subscribers and 81 billion NOK in revenues. We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

Telenor has a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 11,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website (https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/)

About the Role

As Master Data Specialist, you will work with Senior Manager BI and Master Data to execute data strategy and establish better governance of the group’s procurement master data throughout its lifecycle and ensure that high quality, actionable spend data is provided to the business. You will guide the category teams on how to secure an item’s mastering and data integrity through the end-to-end procurement process. This is partially a new role in the team developing our master data management (MDM) is a key part of improving our global Purchase-to-Pay (P2P) capability. In this role, you will make your mark on Telenor’s journey of digital transformation.

However, the role will work closely with the operational team who is rolling out a common Purchase-to-Pay (P2P) process and solution across all our business units.

Main Responsibilities

Master Data Governance

• Develop and secure implementation of the Master Data Governance across Global Procurement
• Develop and continuously improve lifecycle processes for efficient master data in P2P and Sourcing processes.
• Ensure effective master data governance disciplines for both internal stakeholders across BUs to establish data quality rules and ensure effective data quality program.
• Maintain and update governance documents, ensure alignment across data owners and center of excellence forum.
• Periodic maintenance of MDM portal and ensure information are up to date.

Data Analysis and Tooling Development

• Develop analytic report to be used for Global Procurement.
• Develop TCO benchmark tooling to be used across Global Procurement for the RFQ processes.
• Periodic analysis of spend data quality to ensure accuracy of spend, drive cleansing and process improvement through different forums (central and local category team, P2P, Finance).
• Develop and enhance machine learning scripts to improve spend classification

Project Support

• Assist in the planning and execution of projects aimed at improving operational efficiency.
• Track project milestones and deliverables, ensuring timely completion.

Cross-Department Collaboration

• Build strong working relationships with internal or external customers, other key stakeholders within Global Procurement including P2P team and IT system specialists to develop a shared understanding of MDM requirements, business processes and department inter-dependencies.

Profile

We seek a passionate person in exploring various technology and knowledge has hands-on experience developing solution through various analytic tooling. with harmonizing and improving master data, common information architecture and business processes related to the procurement supply chain functional area.

The following characteristics will be critical to succeed in the role:

• Good understanding procurement process and data especially master data.
• A problem solver capable of dissecting a complicated problem and evaluating it systematically.
• Detail oriented and structured, while at the same time have a good overview and business acumen.
• Passionate about technology and staying up to date on current technology landscape and able to engage in technical discussion.
• A promoter of data science and Artificial Intelligence that can bring AI into procurement landscape.
• An analyst and a programmer yourself that able to develop solution through different tooling involving different technologies.
• Excellent communicator that brings a positive influence even to contentious discussions.
• Self-driven, and ability to adapt to a fast moving and dynamic environment with changes in priorities.
• Interested to evolve along a Data Governance/Data Management career path.

Qualification and Skills Requirements

• University degree within Finance/Accounting, Supply Chain, Business Management, Statistics, Engineering, Economics, Data Science or equivalent
• 2+ years working with applied business intelligence and analytics solutions. Fresh graduates are welcome
• Experience from Procurement/Strategic Sourcing/ Category management/Supply Chain
• Working in a matrix set-up
• Working in an international corporate with both European and Asian footprint
• Hands-on experience with procurement enabling tools such as spend visibility and Coupa P2P.

Proficient in:

• Programming: Python, R
• Analytic: Power BI
• Cloud Platform: Google Cloud, AWS, Azure, Fabric
• O365: Power Automate
• AI: MS Co-Pilot, ChatGPT

Experience Level: Entry-Level (0-2 years of experience preferred)

Job Summary:

We are seeking a dedicated and customer-focused End User and Video Conferencing Support Executive/Specialist to join our IT team. The ideal candidate will provide technical support to end users and ensure the smooth operation of video conferencing systems. This role is perfect for someone with a passion for technology and a desire to help others.

Key Responsibilities:

• Provide technical support to end users for hardware, software, and network issues.

• Troubleshoot and resolve issues related to video conferencing systems (e.g., Zoom, Microsoft Teams).

• Assist with the setup, configuration, and maintenance of video conferencing equipment.

• Conduct training sessions for end users on video conferencing tools and best practices.

• Monitor and maintain IT infrastructure to ensure optimal performance.

• Document and track support requests and resolutions using a ticketing system.

• Collaborate with other IT team members to resolve complex technical issues.

• Stay updated with the latest technology trends and best practices in end user support and video conferencing.

Qualifications:

• ITE or diploma in Information Technology, Computer Science, or a related field.

• 0-2 years of experience in IT support or a related role .

• Strong knowledge of video conferencing tools such as Zoom and Microsoft Teams

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Customer-focused with a positive attitude and a willingness to learn.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Friendly and collaborative work environment.