Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Function as a country Person in-charge to handle all Demand & Supply related matters for country in-charge
• Function as a plant Person in-charge to evaluate necessary monthly orders to place to Production Plants and negotiate with Production team on appropriate production to support sales
• Ensures sales team input correct order and within deadline, before sending the orders to Production Plant each month

Job Requirements:

• Degree in Business/Economics/Engineering/Mathematics/IT
• Fresh Graduates are welcome to apply.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Reporting to the Head of People, your main accountabilities will include:

• Monthly Payroll Processing for 600 headcount
  • Ensure accurate and timely salary payments to employees on 10th and 23rd of each month
• Long Service Award Processing
  • Facilitates the disbursement of Long Service Leave and travel vouchers
• Timely submission of statutory related claims, tax forms, CPF submissions
• Provides support to HR Business Partners on exit matters e.g. payment schedules and leave computations
• Submits Workmen Compensation claims to MOM and Insurance parties in a timely and prompt manner
• Ensure full compliance in statutory claims and submissions
• Provide monthly reports as required
• Organise half-yearly roadshows for medical insurance enrolment and health screening
• Accountable for administration of staff benefits

Requirement

• Minimum diploma qualified, preferably in Human Resource Management
• Tact and diplomacy
• A minimum of 5 years experience in payroll process
• Well versed in Employment Act
• Experience in HR information system – QuickHR
• Proficient in MS Excel
• Strong analytical skills and an eye for detail
• Ability to maintain confidentiality

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Recruitment / Talent Acquisition

• Manage the end-to-end recruitment process, which includes job posting, resume screening, interviewing via phone/face-to-face, making job offers, and conducting reference checks.
• Manage onboarding activities and internal communication.
• Manage recruitment agencies and search firms.
• Monitor the recruitment budget.

Project Support:

• Provide project support for HR initiatives.
• Collaborate with cross-functional teams to execute projects on time and within budget, leveraging project management methodologies and tools.

Human Resource Operations:

• Any other tasks in day-to-day HR operations and administration

Requirements:

• Min Diploma in Human Resources Management, Business Administration, or a related field.
• Min 2-3 years of relevant years of experience in HR operation/ Recruitment/ Project support

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Your role

Do you thrive when navigating complex environments? Are you always up for the next challenge?

We're looking for someone like that to join the Regulatory Transaction Reporting (RTR) team who support the core regulatory reporting obligations in the region, namely ASIC, MAS, HKMA and JFSA. The role will provide varied challenges due to the nature and complexity of the reporting obligations and will involve splitting time between supporting the day-to-day controls around reporting along with working with low-code automation and data visualization tools to streamline processes.

The main activities and responsibilities include but are not limited to the following:

• Execute the processes and controls you are responsible for in a timely, accurate and complete manner, following through with strategic remediation for any exceptions encountered
• Understand the risks associated with transaction reporting. Be vigilant to those risks, manage them and escalate effectively
• Review existing processes for improvements, control enhancements and automation opportunities
• Providing ongoing support the existing portfolio of automation / digital tools (primarily in Alteryx, Tableau and Power BI)

Your team

You will be joining the Regulatory Transaction Reporting (RTR) team within the APAC Investment Banking Operations division based in Singapore. The team supports the APAC region in ensuring TR regulation within the region is understood and adhered to. The Singapore RTR function’s remit is to ensure that we meet all APAC transaction reporting obligations, implement proper governance, supervision and change management across all APAC locations where there are transactional reporting obligations and ensuring quality assurance on post reporting and procedural controls.

Your expertise

• Interested in digitalization with an affinity for technology
• Knowledge of Transaction Reporting regulations in the APAC region would be a plus but not essential. Applicants with a track record of working with automation tools in operational functions would be welcomed
• Experience with Alteryx, Tableau, Power BI or similar tools
• Ability to pick up information quickly and turn around deliverables under pressure
• Good relationship management and influencing skills across a wide spectrum of partner teams
• Positive attitude to responsibility and confidence working as a team member or under own initiative

Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Create and review financial statements and budgets.
• Monitor and manage daily cash flows.
• Prepare and file various tax returns.
• Handle year-end closing and audits.
• Reconcile accounts and intercompany balances.

Requirements:

• Minimum Dip/Deg in Accountancy/Finance with at least 3 years of relevant accounting working experience.
• Proficient in SAP ERP system.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Assist in coordinating change management activities, communications, and stakeholder engagement efforts to facilitate the adoption of M365 initiatives.
• Assist in the development, documentation, and implementation of governance frameworks, policies, and procedures for M365 services.
• Collaborate with cross-functional teams to address user concerns, resolve issues, and implement corrective actions in a timely manner.
• Collect, analyze, and report on key performance indicators (KPIs), metrics, and trends related to M365 service usage, adoption, and satisfaction.
• Contribute to the development of process documentation, workflow diagrams, and standard operating procedures (SOPs) to streamline operations and enhance efficiency.
• Coordinate training sessions, events, and communications to promote awareness, proficiency, and utilization of M365 tools and features.
• Develop and maintain dashboards, scorecards, and reports to track service performance, user engagement.
• Develop and maintain documentation, user guides, FAQs, and knowledge base articles to support M365 users.
• Ensure documentation is accurate, up-to-date, and accessible, following organizational standards and best practices.
• Gather user feedback and insights to identify training needs, preferences, and areas for improvement in training materials and delivery methods.
• Maintain communication channels, knowledge repositories, and feedback mechanisms to ensure transparency, alignment, and accountability throughout the change process.
• Support user adoption initiatives by assisting in the development and delivery of training programs, workshops, and resources

Requirements:

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Excellent communication skills to interact with stakeholders at all levels.
• Familiarity with Microsoft 365 suite, including SharePoint, Teams, Exchange, OneDrive, and Power Platform.
• Strong business analysis, ability to translate business needs to technical solutions with M365.
• Strong problem-solving skills to address challenges and find innovative solutions within M365 ecosystem.

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

HR Data Specialist

• Together with the project team, conduct and support comprehensive HR data mapping analysis between existing HR systems and target system
• Collaborate with HR and IT teams to understand data requirements, ensuring accurate and efficient data migration processes
• Lead data transformation efforts with HR teams, ensuring data integrity, onsistency, compliance with organizational and project standards
• Work with the project team to develop and maintain documentation for data mapping, transformation rules and migration processes
• Develop and maintain data migration documentation, including data dictionaries, mapping specifications, and transformation logic.
• Collaborate with IT teams to optimize data extraction, transformation, and loading (ETL) processes for efficiency and performance.
• Establish and implement quality assurance measures to validate data accuracy and completeness post-migration.
• Provide support to HR teams on data transformation procedures

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Description:

• Lead projects for method validation, transfer, and verification.
• Author protocols and reports.
• Ensure compliance with industry standards.
• Maintain validated assay status.
• Qualify or re-qualify QC equipment.
• Troubleshoot equipment failures.
• Maintain validated equipment status.
• :Support QC method launches.
• Coordinate regulatory document changes.
• Author regulatory submission documents.
• Trend and investigate invalid assays.
• Serve as a subject matter expert.
• Lead investigations.
• :Identify improvements and troubleshoot assays.
• Drive harmonization and simplification.
• Prepare for audits and present findings.

Requirement

• Min Degree / Diploma in Science/ Chemical Engineer or other equivalent
• Experience in GMP
• Experience in QC equipment qualification such as writing protocol (preferred to have experience for TOC analyzer, microplate reader)
• Experience in performing control trending and critical material critical qualifications
• Experience in Labware and MODA
• Experience in QC System administration
• Basic knowledge on regulatory requirement on equipment qualification
• Strong Project Management skill

If interested, please email at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Who we are

If you’re looking to make a difference in the marketing industry, DeVries Global Singapore is where you should be. We are not your typical agency; known for pioneering industry-first innovations in APAC, DeVries Global is an award-winning leading communications agency with an Asian lens.

Why you would love us

Our culture is dynamic, collaborative and progressive. We are early adopters of innovative solutions to stay ahead of the curve and conduct annual creative incubator competitions where employees develop innovative and creative ideas for clients and the industry.

We pride ourselves in fostering a culture that values diversity, equity, and inclusion (DEI). The agency recognizes that a diverse workforce enriches creativity and innovation and promotes a more comprehensive understanding of the world. DeVries actively encourages employees from different backgrounds, ethnicities, genders, and abilities to bring their unique perspectives to the table, creating an inclusive environment where everyone feels heard and valued.

Alongside its commitment to DEI, DeVries also places great importance on mental wellness. We offer various benefits and programmes prioritising mental health, such as employee assistance programs, flexible working arrangements, and day offs for mental wellness activities.

Our comprehensive benefits

• Wellness benefits: headspace subscription, wellness fund, therapy access
• Birthday leave
• Comprehensive coverage for your well-being: medical, life, personal, critical illness, dental
• Annual away day
• Phone coverage
• Mental wellness allowance
• Mental health days off

Who we are looking for

We are seeking an Associate to join our dynamic team in Singapore. This role will serve as integral support across multiple account teams covering Singapore and Thailand market. In this role, you will learn from our marketing communication specialists, digital experts on modern digital marketing and how PR is at the heart of our clients’ brand socialisation and businesses. You will also be involved in the agency’s innovations and marketing initiatives, such as the Gen Z/ Consumer Incubator and social media storytelling.

We’re looking for a driven, detail-oriented and creative self-starter with a passion for marketing communications in the consumer lifestyle space.

Responsibilities

• Support the development of innovative digital communications strategies and public relation plans for clients, including:

o Identification of relevant media platforms

o Crafting of compelling narratives

o Demonstration of understanding on the digital landscape: social media platforms etc.

o Demonstration of knowledge on the media/influencer landscape

• Identify and build relationships with key media and influencers. Proactively consume relevant media sources to stay updated and in the know with industry trends and happenings

• Actively pitch to appropriate media and influencers about client news to secure media placements, with due diligence on media research and interesting pitch angles

• Monitor and analyse traditional and digital outlets for coverage of client news, competitor and industry developments

• Able to independently implement small-scale campaigns and conduct influencer outreach for relevant campaigns

• Support material development, event logistics, and other related tasks (content briefs, pitch notes, press materials) with attention to detail and minimal factual error

• Begin building client relationships

• Support agency leadership opportunities and assist with new business opportunities, as required

Requirements

• Prior internships/employment in a PR/marketing agency or similar environment preferred

• Strong command of English and Thai with excellent oral and written communication skills

• Strong presentation skills to be able to communicate key messages in a concise manner

• Good understanding of local and Thai media/influencers and digital landscape

• Good understanding of relevant trends and happenings to be able to contribute significantly in brainstorms and development of plans

• Ability to assess and interpret information to develop compelling storylines for visual and written materials

• Strong attention to detail

• A fearless attitude!

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Biological Science or any related Engineering
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi| R24121217 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Scope:

• Send Shipping instructions to Carrier based on pre-alert as per customer instructions
• Collecting Survey reports once loading complete
• Process split orders manually
• Assemble to dispatch original documents to customer/Bank
• Screening the LC and advise LC workability/ambiguous clause for LC amendment
• Send request to Surveyor to prepare split Survey Reports based on Split B/L
• Receive Survey report

Jane Lui Jie'en

[Personnel EA Registration Number: R1104482]

Recruit Express Pte Ltd EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

The Opportunity

• Our Client, Global MNC company
• General Procurement Specialist
• $4800 - $5200 (Based on experience)
• Location: Science park drive, Singapore (Nearest Kent Ridge MRT)
• Work Location: Science Park, The Rutherford, Singapore

The Talent

• Min Diploma/Degree in Logistic, Supply Chain Management, Business Administrative or equivalent
• Must have 2 to 3 years minimum experience in Purchasing, Procurement or related FMCG industries
• Knowledge of using SAP/Ariba system
• Well communication, detail oriental & self-driven
• Problem solving and interpersonal skills
• Immediate candidates will be preferred

The Job

• Manage supply contract
• Supporting competitive price management
• Work with suppliers and stakeholders to use new procurement system
• Responsible to raise purchase order and maintaining records in the system
• Prepare and present regular reports on procurement activities
• Others assigned duties and responsibility

Next Step

• Interested candidates can Whatsapp me at 8206 8857 or email to [email protected] with details below:
• Full Name
• Residential Area
• Updated Resume
• Availability

Responsibilities:

• Managing SG spending for Direct, Indirect Material and Equipment category.
• Managing CSP (Compliance, System & Process) enhancement projects for SEA Market
• Prepare monthly savings reports and pipeline consolidation into procurement portal
• Learn and apply Total Delivered Cost (TDC) sourcing process tool and skill to execute sourcing initiative
• Identifies, develops, and implements sourcing strategies and savings projects
• Collaborate with Regional Category Team to develop and implement strategies
• Engages supplier organization and internal stakeholders to achieve project milestones and action plans.
• Support all business unit across SG for lower delivered cost through TDC model and savings initiatives
• Develop alternate suppliers. Engages appropriate resources (Quality, Supply Chain, RDE, Regulatory) to qualify and approve potential new suppliers
• Assembles contracts and implements supply positions to ensure the security of supply and achievement of procurement goals
• Work closely with the Supply Chain team on inventory control, quality of materials, process safety for material used.

Requirement:

• Degree in Engineering/Chemistry/Business and/or procurement experience with 3 years of relevant experience
• Prior chemical plant experience will be preferred
• Good knowledge and understanding of Oracle and SAP system
• Has experience and knowledge about ERP integration or Microsoft Power BI

For all interested applicants:

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Jobscope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Develop and maintain document control process for efficient management and record all documentation
• Ensure proper document classification, sorting, filing and proper archiving
• Performs document quality check in accordance to company ISO document control procedures.
• Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date.
• Undertake various functions related to document control, document archiving, document imaging and maintenance of document register
• Provide administrative support on the area of drafting document control and documentation.

Requirements

• Diploma/ Degree in Biological Science or any related Engineering
• Quality Assurance experience is advantageous
• Pharmaceutical GMP / Lifescience environment will be highly preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi| R24121217 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities

• Oversee the document management system, ensuring it adheres to company and regulatory standards.
• Update and distribute documents to the production area, making sure they are the latest versions.
• Manage document changes, including updates, filing, archiving, and retrieval processes.
• Distribute effective documents across the entire site.
• Handle GMP forms, controlling their issuance and ensuring they are reconciled by the respective departments.
• Review and approve GMP documents, checking for compliance with quality standards.
• Align document retention schedules with regulatory requirements and guidelines.
• Administer the Record Management program, which includes cataloging archives, allocating space, and monitoring the archival room.
• Coordinate document destruction with department heads and external contractors.
• Regularly review archived documents for adherence to the retention schedule.
• Provide training on record management and document system usage, including document structure and formatting.
• Support internal audits to verify the effectiveness of internal controls and compliance with document procedures and policies.
• Ensure GMP compliance through regular inspections and process evaluations.
• Assist in maintaining validated states of GMP systems and processes.

Requirement

· Min Bachelor Degree/ Diploma in Science/Engineering or equivalent.

· Min 1 year experience in pharmaceutical industry or related industry.

· Has pior experience in in GMP document control roles preferred.

If you meet the requirements of this role, please email a detailed resume to [email protected].

Alex Goh Hock Leong (Alvin)

(CEI.No: R1763413

Recruit Express Pte Ltd (Healthcare & Life Science)

99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Scope:

• Support quality culture and promote GMP compliance behaviours.
• Ensure site compliance according to quality standards and ICH guidelines.
• Perform adminstration for record management.
• Work with cross-functional teams to improve site document management systems.En
• Ensure adherence to quality procedures, regulatory requirements and cGMPs.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 90488826

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

JOB SCOPE

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• At least a Diploma in any discipline with 3 years of relevant experience.
• Logistics knowledge and understanding import/export preferred.
• Handling chemicals documentations and deliveries.

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners
• Offer tailored needs assessments with personalized and emotional engagement through product/service presentation
• Behave as subject matter expert for the brand, history, products, services and technologies while collaborating with other job roles to achieve company sales and satisfaction targets
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Be in control of the well-being and hospitality of all Experience Centre visitors and include the emotional elements to create brand excitement
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Deliver performance monitoring and reporting for the management

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Description

Role Mission

The individual supports the Client Engagement function in shaping and executing strategic business decisions to improve client experiences.

The key responsibilities for this role will include both client analytics and client engagement initiatives, but not limited to the following:

- compiling and interpreting customer behavioural data, performance data, client initiative data, etc. to assess business and client engagement performance.

- Coordinating pre and post planning and organisation of various client engagement initiatives such as retail activations, brand experiences and gifting

This position is required to work cross functionally with other departments, including but not limited to Retail, Digital Business, Product Marketing, Brand Engagement, Merchandising, Training, Operations and Finance.

Key Accountabilities

Client Analytics

Transform data into actionable client-centric business intelligence through:

• Leverage on MicroStrategy and other Business Intelligence (BI) tools to perform behavioural and demographic analysis of the customer database. Thereby, develop and generate routine reporting for multiple departments/ stakeholders.
• Lead the design and development of custom reporting and dashboards to identify new opportunities to increase customer engagement, spend and loyalty.
• Conduct Performance analysis, not limited to Engagement Return on Investment (ROI), to further understand the success of Client Engagement initiatives.

Client Communications

Execute client communications in the region and drive campaigns according to local needs by:

• Manage the Region Monthly Consumer Campaign Communication, in accordance with business objectives and product marketing priorities.
• Validate and proofread all communications, respecting local nuances – not limited to campaign artwork, product selections, wordings etc.

Data & Tool Management

Manage Client Database with precision:

• Responsible for data quality and cleansing updates, including client merges and client reassignment.
• Ensure processes, tools, and documentation are in place to support efficient and consistent customer analysis across teams.

Client Engagement Activations & Experiences

Deliver on elevated and well executed client engagement initiatives through:

• Support of pre & post organization of global and regional brand experiences, largely including support for management of order platforms and post event reporting and analysis.
• Support of pre & post planning and organization of in-store/off -site client engagement activities in the region largely including coordination of related gifts, tools and post event reporting
• Management of the client engagement calendar updates across different platforms and ensuring that all activities and results are correctly tracked and updated in real time (Eg. EMT, Wrike, Excel, etc)
• Responsible for ordering of all client engagement tools and follow up of delivery, invoicing and payments as per timelines (Eg. Gifts, Catalogues, etc)

Key Requirements

• Positive Attitude: Highly Motivated & Driven, Clear & Logical Thinking
• Bachelor’s Degree in relevant fields
• 2-4 years of experience in Customer Analytics or Business Intelligence;
• Ability to multi task with agility and flexibility and prioritization
• Persistency and resilience for high pressure environment and self-motivation to be autonomous.
• Excellent communication, presentation skills to influence various stakeholders.
• Strong technical, analytical, and statistical competencies required.
• Proficiency with Microsoft Office tools, particularly Excel & PowerPoint