This is not an insurance related role.

Job Purpose/Role

You will work as a mortgage sales specialist with the following scope:

(a) Sales - Turning inbound lead inquiries into successful loan applications;

(b) Mortgage Loan Finance Consultancy - Explain the overarching strategy with solutions and how it would benefit the client in multiple what-ifs scenarios;

(c) Macroeconomic Consultancy - Analysing and profiling client’s potential, current economic landscape and developing appropriate property financing solutions/advice; and

(d) Referral - Monitoring our clients’ portfolios and optimise their property finances, and pitch for referrals.

(e) Leads - All leads are provided by company, with exception for referral leads generated by yourself

Key Responsibilities

This role has a blend of skill sets in both customer service and sales. The focus is on customer service excellence to ensure customer requirements relating to their home loans are correctly understood, and thereafter provide a direct solution to the customer.

• Conduct outbound calls to promote products with clear product knowledge to existing and potential customers of our business
• Know how to upsell / cross-sell & retain customers based on customers’ needs
• Ensure all sales calls comply with all quality standards and regulatory requirements
• Contribute to sales efforts to attain business sales goals
• Contact customers for renewal and recovery procedures
• Any other duties as and when deemed necessary to improve/enhance customer experience

Required Experience/Skills

• Minimum N'level/O’level / Diploma. SPM/STPM holders with related experience would be considered
• At least 1 year’s of contact centre or 6 months of telemarketing experience required
• Ability to work under stress and highly productive sales environment
• Highly motivated to achieve targets and extra mile
• Possess good interpersonal & communication skills
• Possess sufficient computer competency such as basic MS office software applications
• Telesales in banking/finance or real estate environment would be an added advantage
• Good spoken English
• Meticulous, responsible, systematic and Good interpersonal skills, preferrable to prior experience from customer service and telesales

Position comes with up to 3 month probation period, where you will be trained and paid a Basic Salary + Commissions. Thereafter you will be transitioned to a full commission-based renumeration.

Job Purpose/Role

You will work as a Junior Marketing Specialist to assist and contribute to the company's marketing efforts.

Key Responsibilities

(a) Digital Marketing Strategy - develop, implement, and manage marketing campaigns promoting the organization's products and services, inclusive of creation of quarterly content plan, concept, script & storyboard for content for use on digital platforms – training will be provided

(b) Marketing Research - identify new opportunities and improve campaign performance across Paid Earned and Owned channels – training will be provided

(c) Customer Experience Insights, Intelligence & Integration – conduct research, to gain insight into the actual customer experience, to improve flowthrough from marketing ads across sales channels, and develop actionable plans to improve sales performance – training will be provided

(d) Data Management and Analysis - Manage and track performance across all our paid channels inclusive of social media paid ads, and SEM - training will be provided

(e) Writing - Content creation and copywriting

(f) Graphic Design - Graphic Design using Adobe suite.

(g) Digital file management and other admin tasks;

Required Experience/Skills

• Minimum O'Level/Diploma.
• No experience needed, looking for highly motivated individuals looking to transit into a media/marketing role.
• Possess sufficient computer competency such as basic MS office software applications, and Adobe Suite products
• Good spoken and written English. Mandarin will be an advantage but not needed
• Meticulous, responsible, systematic and Good interpersonal skills, preferrable prior experience handling customers.

Position comes with up to 3-6 month probation period.

Qualifications and Profile

• Good Knowledge of programming languages like Java, JavaScript and HTML
• Good to have knowledge on Banking or Finance.
• Expertise in automation testing tools like Selenium, Auto IT, Rest Assured, Cypress and Cucumber
• Takes initiative to chase down answers.
• Hands on knowledge of desktop based app and its automation
• Able to adapt to changing business and project priorities.
• Proactive in bringing solutions to observed gaps in requirements and process.
• Proactive in test planning, able to identify and breakout tasks based on a test plan.
• Able to prioritize and execute QA tasks with minimal supervision.
• Execute tasks from QA lead or above.
• Mentor and guide junior level Associate QA Engineers and QA Engineers.
• Perform root cause analysis.
• Install and/or configure tests for systems.
• Optimize test cases for higher efficiency, especially for specific changes in code or features.
• Test client-server interaction.
• Test user behavior analytics.
• Analyze and test UI and UX requirements.
• JIRA and Confluence

Nice to have

• Automation test result analysis and investigation of failures.
• Perform change impact analysis.
• Perform risk-based test analysis.
• Bonus skills and tools knowledge:
• GitHub and Bitbucket
• Docker
• Postman
• Jenkins CI
• Node.js & Selenium WebDriverIO
• JavaScript
• Kubernetes
• Xray test case management tools

AXTRO, a leader in Internet-of-Things and smart health technologies, is seeking a Retail Operations Specialist who is adaptable, organized, and dedicated to exceptional customer service. This role is central to the effective management of our retail and operational activities, spanning a diverse product range.

Key Responsibilities:

• Retail Sales Management: Oversee walk-in retail sales, ensuring high levels of customer satisfaction.
• Customer Support: Handle customer inquiries across multiple channels, providing prompt and accurate information.
• Inventory Management: Monitor and report on inventory levels, maintaining accuracy and availability of stock.
• Vendor Liaison: Coordinate with third-party service centers for product replenishments and repairs.
• Reporting: Update stock levels and return rates, aiding in inventory planning and quality management.
• Operations and Project Support: Actively participate in the logistical and operational aspects of various projects.
• Order Processing: Assist in the efficient packing and fulfillment of online and B2B orders.
• Technical Support: Provide basic troubleshooting for our product range and prepare service reports.
• Team Collaboration: Work closely with team members to support and improve operational procedures.
• Logistics Coordination: Manage courier, logistics, and shipment bookings for timely and cost-effective delivery.

Qualifications:

• Experience in retail sales and customer service.
• Proficiency in inventory management and logistics.
• Technical knowledge with a willingness to learn about new products.
• Strong communication and teamwork skills.
• Ability to adapt to a fast-paced and evolving work environment.

Eligibility:

• This position is open to Singaporeans and Singapore Permanent Residents only.

Why Join AXTRO?

AXTRO offers a dynamic work environment, opportunities for professional growth, and a chance to make a significant impact in the health and wellness sector. Be part of an innovative team leading the way in smart health and IoT technologies.

Company Description

GN Hearing Pte. Ltd is a distributor of hearing aids and accessories for GN Group in Singapore and Malaysia. The company supplies hearing aids directly to hospitals and private clinics in Singapore and Malaysia. Candidates will have the opportunity to work on life-changing products and be part of a team committed to enhancing the lives of people with hearing loss.

Role Description

We are hiring for the position of Customer Service & Operation Specialist.

Oversee the operational and logistics needs for Singapore and Malaysia business with hands-on proactive management of Inventory and supply chain stakeholders to enhance efficiencies

and drive synergies.

Job Requirements

- Manage inventory for the hearing aid distribution business in Singapore and Malaysia.

- Responsible for accurate inventory forecast planning for all stock and marketing material.

- Follow-up on supply and product availability issues with supplier.

- EOL (End Of Life) SKU planning and execution

- New product launch operational planning

- Quarterly inventory stocktaking

- Order processing and delivery to Singapore hospitals, retail clinics and suppliers.

- Coordination with customers, production, lab technician and suppliers.

- Handling returns, replacements and repairs of hearing Aids.

- Managing customers' inquiries, complaints or feedback.

- Obtaining & evaluating all relevant information to manage inquiries and complaints.

- Escalating issues of commercial sensitivity including trends

- Monitor customer interactions & transactions to ensure completion of actions and closure.

- Record details of inquiries, interactions, comments & complaints & actions taken in the Customer Relations Management system

- Engage with stakeholders of the organization in the achievement of team KPls.

Qualifications

- At least 3 years experience in customer service.

- At Least 3 years experience in inventory management.

- Passion in offering the highest level of customer care and support to partners.

- Process-oriented with a track record of completing tasks in a structured and orderly manner.

- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and external stakeholders.

What we offer:

- Attractive salary and benefits.

- An inclusive work environment with excellent work culture.

At GN Hearing Pte. Ltd. we are committed to creating an inclusive workplace that celebrates diversity of backgrounds and cultures. We welcome applications from individuals with different abilities, and individuals from all races, ethnicities, genders, religions, and beliefs.

Interested applicants please write to [email protected].

3D Modeller

(Autodesk Revit, Bentley MicroStation, OpenBuildings Designer & Graphisoft ArchiCAD)

Job Descriptions

· Support project requirements through the aid of the BIM-Lead’s Instruction.

· Support project modelling requirements for the project and ensure timely deliveries of the outcome.

· Ensure corporate BIM Standards are consistently met in adherence to BIM Content and Maintenance

· Generate documentation and shop drawings directly from the BIM Model.

· To be involved in design, coordination, and liaise with project engineers for drawing submission to the client.

· To contribute and participate in design activities that are both timely and cost-effective and in accordance with the client’s specifications and statutory regulations.

Requirement

· Degree/ Diploma in Architecture/ Engineering/ Construction

· Familiar with code requirements and BIM submission standards

· Proficient in the use of any of the following BIM Software - Autodesk Revit, Bentley Microstation, OpenBuildings Designer & Graphisoft ArchiCAD

· Minimum 3 years of relevant working experience in the built environment industry

· Communicates well, able to work independently as well as in a team to deliver projects in a timely manner

Job Descriptions

· Support project requirements through the aid of the BIM-Lead’s Instruction.

· Support project modelling requirements for the project, ensure timely deliveries of the outcome.

· Ensure corporate BIM Standard are consistently in adherence to BIM Content and Maintenance

· Generate documentation and shop drawings directly from BIM Model.

· To be involved in design, coordinate, prepare a specification, and liaise with project engineers for drawing submission to the approval stage

· To contribute and participate in design activities that are both timely and cost-effective and in accordance with the client’s specification and statutory regulations.

Requirement

· Degree/ Diploma in Architecture/ Engineering/ Construction

· Familiar with code requirements and BIM submission standards

· Proficient in the use of BIM software, Bentley & ARCHICAD

· Minimum 3 years of relevant working experience in the built environment industry

· Communicates well, able to work independently as well as in a team to deliver projects in a timely manner

As a Paid Ads Specialist, you can expect to work closely with clients’ brands, strategizing for both evergreen and seasonal ad campaigns. Through this, you will have the opportunity to recommend paid ad channels such as Search Engine Marketing (SEM), programmatic media buy (3rd-party DSPs), and paid social ads.

Responsibilities & duties:

• Study clients’ brands to plan for and develop highly effective advertising campaigns and media plans.
• Carefully study campaign progress before preparing and conducting high-impact presentations during campaign reviews.
• Work with the accounts servicing team and creative team to ensure precise campaign execution is performed and all KPIs are met.
• Be aware of clients’ competitive landscape and proactively suggest strategies to help our clients remain at the forefront of their industries.

Qualifications & skills:

• At least 1–2 years of working experience in the related field is required for this position.
• Hands-on experience with Search Engine Marketing (SEM), Google Ads, Paid Search, Performance Marketing, and Pay-Per-Click (PPC)
• Prior experience as an Ad Ops/Ad Operations Specialist, Media Buyer/Media Buy Specialist, and Programmatic Specialist is preferred but not required.
• Proficient in MS Office and Google e.g Excel Sheets, Word Documents, & PowerPoint Presentations.
• Required Skill(s): Search Engine Marketing (SEM), Google Ads, Paid Search, Performance Marketing, Pay-Per-Click (PPC), Google Analytics, Google Tag Manager, Facebook Ads Manager.
• Candidates with experience managing social media posts and scheduling tasks are preferred.

Benefits:

• Annual salary review
• Performance bonus
• Annual & medical leave
• Healthcare benefits
• Transport claim
• Meal claim
• Birthday voucher
• Alternative work-from-home schedule

We regret to inform that only the successful candidate will be notified.

Key Responsibilities

• To support planning, administration, technical support & RHEL of operating system capabilities
• Designing, developing, and troubleshooting / debuggibg software programs for enhancements and new products.

Key Requirements

• Min 3-5years experiences in financial industry.
• Experiences in operating a sizebale amount of Windows servers on VMware and Redhat .
• Software Tools: Operating systems, networks, utilities and web resources.
• Candidate should have a good overall command of occupational English.

Job Responsibilities:

• Liaise technical matters including compiling report to Principal.
• Identify potential common technical issues and create/issue QIC reports/Service News for quality improvement.
• Assist in managing frontline and coordination between customers and internal departments to deliver excellent customer service and quality repair.
• Assist in Type Approval submissions on new models / recall campaigns and warranty including compiling monthly CCR results.
• Compile and update warranty admin on changes of owner/vehicle particulars for recall campaigns from LTA Link.
• Supporting workshop operation in daily workload, diagnostic and major repair.
• Provide on-site rectification on repair or recall campaigns at dealers’ workshop when necessary.
• Provide product knowledge, servicing information, provide advice to both customers and dealers.
• Provide guidance in diagnostic and technical knowledge to fellow technicians.
• Carry out test rides for rectification and QC upon job completion.
• Any other ad-hoc projects and duties as assigned as Superior.

Job Requirements:

• Min. Diploma in Mechanical/Electrical/Electronic, or equivalent.
• At least 2 years of working experience in the related field is required for this position.
• Strong technical knowledge in mechanical, electrical servicing, and repairs.
• Good interpersonal and communication skills.
• Proficient in MS office.
• Able to work independently and as a team.
• Has a strong passion for bikes and enjoys customer service.
• Must possess a valid Class 2B license.
• Possess a valid Class 2A/2 license will be an added advantage.

By submitting your resume / application, it is deemed that you have acknowledge and give consent to the collection, use and disclosure of your personal data as provided in your application by the Company, for the purposes of verification, evaluation and other recruitment-related procedures in accordance with the Personal Data Protection Act.

Thank you for your submission and we regret that only shortlisted candidate will be notified.