Job Descriptions:

· Manage heat treatment processes for metals and alloys, ensuring they meet quality standards and production timelines.

· Able to work on quench and temper and plasma nitriding machine

· Recommend appropriate heat treatment methods based on material specifications and desired outcomes.

· Optimize processes for efficiency, cost-effectiveness, and product quality improvement.

· Conduct quality checks and inspections throughout the heat treatment process to ensure compliance with standards.

· Maintain accurate records and provide reports on heat treatment processes.

· Adhere to safety protocols and guidelines for handling hazardous materials.

· Troubleshoot issues during heat treatment processes to minimize downtime and ensure consistent quality.

· Collaborate with other departments to coordinate production schedules and resolve any related issues.

· Stay updated on advancements in heat treatment technology and provide training as needed.

Job requirement:

· At least 1-2 years of relevant experience.

· Minimum NITEC/Higher NITEC in Mechanical/Precision Engineering or equivalent.

· Required language(s): English, Mandarin

· Required handle materials up to 40kg

· Strong attention to detail and problem-solving skills.

· Be able to work independently & work under pressure

· Good working attitude and pleasant personality

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

• Assist project manager on project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Develop detailed planning to monitor and tract progress;
• Create and maintain comprehensive project documentation;
• Responsible for all construction site matters including and not limited safety and other compliance maters;
• Any other duties that may be assigned.

1. Developing and implementing quality standards;
2. Developing and implementing quality management systems (QMS).
3. Organizing internal audit based on QMS standards (such as ISO9001, IATF16949, vda6.3) and supplier audits.
4. Determining quality metrics, monitoring and analyzing the performance;
5. Inspecting and testing products, raw materials and processes to ensure quality specifications are met.
6. Collaborating with different departments to develop and implement controls and improvements.
7. Ensuring that workflows, processes, and products comply with QMS requirements and customers’ expectation.
8. Investigating and troubleshooting product or production issues.
9. Developing corrective actions, solutions, and improvements.
10. Reviewing codes, specifications, and processes.
11. Formulation and Process Optimization.

Job Highlights

• Lunch provided
• Shuttle Bus(Pick up and drop off at various locations)

Job Description

• Generate/Approve COA
• Perform lab blends
• Check and approve Job Slips
• Advise on treatment/processing of old/ageing stocks, returned stocks and flushing oil, and develop consistent and systematic approach on the process (e. g. reblending)
• Test methods validation, management and training
• Investigate all quality defects and recommend corrective actions
• Support sales department on technical queries and explanation
• Support sales department in responding to quality issues and troubleshooting such issues faced by the customers
• Support toll-blending on new formulation updates from customers
• Support test oil requirements in formulation and conducting tests, investigation and provide explanations if test results are not within specs
• Support early stage technical discussions with potential customers
• Maintain and update PDS, MSDS database
• Maintain and update QMS/Quality manual with respect to ISO requirements
• Monitor and place order for lab consumables
• Maintain all lab equipment as necessary (calibration, preventive maintenance etc)
• Plan standby schedule for Chemical Engineers / Lab Techs to support operations during off-office hours (OT, PH)
• Conduct performance appraisal for Chemical Engineers/Lab Techs

Requirements:

• Candidate must possess at least Bachelor degree or above in science / engineering.
• Prefer to have minimum 3 years of related work experience in supervisory role.
• Proficient in MS Office applications, LIMS (prefer), Statical Tools (prefer)
• Candidates with prior work experience in lubricant/grease laboratory will be an added advantage.
• ISO17025 internal auditor/experience will be an advantage.
• Good planning, organizing, communication and interpersonal skills.

About foodpanda’s Fintech Team

foodpanda’s fintech team’s mission is to unlock value by generating revenue beyond today’s payment foundation. At our core, we are the team executing multi-pronged strategies to optimize the performance of payments acceptance to provide the best end-user payment experience - be it via card or Alternative Payments Methods (APMs). Additionally, we are focused on building an ecosystem with beyond payment services across other Fintech initiatives. Our team is responsible for identifying market trends, customer needs, getting in touch with prospective partners, closing commercial deals, and rolling out projects while working closely with cross-functional teams such as Country Teams, Finance, Legal, Customer Care, Engineering & Product, etc.

We are looking for a team player who is passionate about payments with a good mix of tenacity and self-motivation. This individual will drive exploration into new realms of growth and opportunity in payments acceptance and optimization, propelling foodpanda's Fintech team forward in its next phase of value creation across APAC.

Responsibilities:

• Ideation and Conceptualization: Work closely with stakeholders to understand requirements, gather insights, and translate them into actionable Adtech product plans to monetize with the payment industry vertical.

• Cross-Functional Collaboration: Partner closely with cross-functional teams including partnership sales, marketing, product, and engineering, as well as in-country teams to ensure alignment and successful GTM launches.

• Data Analysis: Collect, clean, and analyze large datasets to uncover insights and trends that inform the success of results of Adtech campaigns.

• Sales Enablement: Develop and implement sales enablement programs and initiatives to empower the sales team with the knowledge, skills, and resources needed to effectively engage payment industry prospects and close deals.

• Commercial Awareness: Assess potential payment partners through a commercial lens, evaluating cost-saving opportunities, new revenue potential, and acquisition of new customers.

• Drive accountability: Capture key updates to track and report progress towards goals and key results to provide regular updates across stakeholders.

• Foster a culture of accountability and continuous improvement across the organization by promoting transparency, open communication, and a focus on results.

• Attention to Detail: Strong attention to detail to identify and document all system issues, bugs, and related issues accurately, ensuring comprehensive tracking and resolution.

• Problem-Solving: Effective problem-solving skills to analyze system issues, identify root causes, and collaborate with technical teams to develop and implement solutions to resolve payment-related issues promptly.

Benefits:

• Salary: Up to $7000++ (with Commission)
• Full Training Provided
• Leave Entitlement Up to 15 Days
• Career Progression
• Flexible Working Hours

Job Responsibilities:

• Identify and develop client and business relationships.
• Conduct full cycle of recruitment activities for our client.
• Provide recruitment services and advice to both corporate clients and candidates.
• Perform post-recruitment follow up with clients and candidates.

Additional requirements:

• Strong passion for recruitment and sales driven
• Have experience in China market are welcome to apply!

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Name: Chen Jing Shi

Reg No: R22111613

EA Licence: 13C6730

Job Scope

- Operate all testing equipment

- Prepare additives for production

- Quality check on finished products as well as production samples

- Prepare test reports/Certificate of Analysis and update data

- Liaise with external parties to source for suitable additives, request for samples and quotations, caliber testing equipment and instruments, etc

- Inventory control of additives stock and QC samples

- Support QA Engineer to implement QA system

Requirements:

- Diploma in Chemistry or Polymer Science, O-level with 5 years working experiences in plastic testing lab.

- Fresh graduates are welcomed. With 1-2 years working experiences in Testing Lab will be added advantage.

- Keen to learn

- Team work

- Attention to details

- Responsible

About the role

It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly skilled data analysts who can lift their head above the noise and guide us through data insights on what is truly best for our customers. This is you. You will support data projects working with different teams across Grab with the purpose of giving our customers the best service in the world.

Responsibilities

Functional

• Independently assemble large and complex data sets that meet the business or analytical needs
• Build and deploy data models that help optimize support experience
• Work closely with the Business or Operations Teams to understand their problem statements and conceptualize analytics frameworks that convert business problems into technical hypotheses
• Design and recommend A/B testing to evaluate the model performance and provide interpretation of the experiment results, and provide data-driven recommendation
• Develop and maintain data insights and performance dashboards

Customer

• This is everything. You have to be the radical advocate for our users, laser focused on the quality of their experience with us above anything else

People

• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab 4Hs to ensure we are always, always, working in a way that our behaviours would make us proud

Job responsibilities

1. Monitor and receive import & export pre-alerts from oversea offices or agent, check for the ETA date upon receive documents;
2. Perform mapping & verify documents in the system once confirm, notify export team if there are any transshipment cargo for loading in our own consolidation container;
3. Work closely with warehouse/vendor for trucking and unstuffing;
4. Arrange for payment based on carrier billing and declaration of clearance permit (if required);
5. Handover local discharge shipment together with the DO and BL for local clearance process to Operations Team;
6. Update import origin offices the transshipment cargo connecting vessel details;
7. Place booking with co-loader for those shipments that we are not forming our own consolidation;
8. Together submit to the co-loader the necessary documentation and pre-alert destination offices once ready;
9. Perform Profit & Loss analysis for import containers and send out/take in the billing from/to offices;
10. Close file within the timeframe given in SOP.

Requirements

• At least 1 year of relevant working experience in LCL shipments handling
• Self-discipline, initiative, and able to work independently
• Team player with good interpersonal and communication skills
• Customer Service oriented

Build a career with confidence.

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a seasoned professional in Customer Service who works independently, resolving complex customer inquiries. This role maintains databases, makes recommendations to management for customer issue prevention and the sales team to identify sales opportunities. Makes updates to procedures to ensure the improvement of Customer Service processes.

Key Responsibilities

• Works, independently, to confer with customers who contacts the organization by telephone or electronically, provides scripted information about organization products or services, discusses customer accounts, and obtains or addresses customer complaints. Provides ability to deviate from the script to address moderately complex inquiries.
• Responds independently, to call or email customers to provide follow up on difficult to moderately complex inquiries.
• Works on documentation and solves difficult to moderately complex customer issues/requests/complaints in accordance to established procedures, and when required, redirects queries to appropriate department or personnel.
• Obtains and collects feedback from product development and service departments to confirm the most appropriate sources of materials and secondary sources of information that can be recommended to customers to answer their questions.
• Assists in the maintenance of databases containing information on customer interactions and transactions to facilitate future needs in data collection and consolidation.
• Confers, when required, with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.
• Promotes, when required, sells a variety of products/services to ensure business targets are met.
• Provides, when required, after-sales support for various client contracts.

Requirements

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve customers issues with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.

As a minimum you must have:

• Intermediate or better skill level with MS Word, Excel, Outlook, and an aptitude for learning software productivity applications quickly.
• Excellent written, oral, and reading comprehension / communication skills to both communicate effectively with customers and document cases.
• Experience and references in a customer service position.
• Has initiative and takes ownership to follow through and resolve customer’s issues.
• Enjoys an action oriented hands-on growth environment
• English Fluency in speaking and writing is essential as business requirements to work with customers and document cases

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

The Banking Specialist provides operational support to Sales & Trading teams on the processing, settlement and confirmation of OTC Derivatives transactions within agreed ASAPs and Client policies and procedures. The Asset classes include Equities, Interest Rates, Credit, Commodities and FX.

Your key tasks

• Timely and accurate validation and processing of OTC Equity and FX derivative products (Accumulators, Decumulators, Swaps, Dual Currency Investment, Structured Investment, FX related products).
• Matching trade details on dealing blotter, counterparty term-sheet / advice and verification of trades in trade capture system. 
• Following-up with relevant parties to resolve any trade exceptions / discrepancies.
• Prompt settlement of premium, and trade events e.g. knockout, expiry, exercise, periodic fixing, including posting of accounting entries and releasing of appropriate Swift messages (e.g. MT 202, 541 and 543).
• Ensuring that client trade confirmations are prepared and sent on a timely basis.
• Ensuring that counter trade confirmations are executed. Any outstanding confirmations are to be escalated per the escalation matrix and followed up for resolution.
• Investigating and resolving all outstanding break items in Securities and Nostro as well as Internal accounts.
• Handling all trade enquiries from both external and internal stakeholders.
• Updating EOD checklist to ensure completeness.
• Maintaining close working relationship with team members and cross function teams.
• Ensuring operational delivery covering OTC activities are within agreed SLAs, KRIs and / or KPIs.
• Escalation of any operational risks relating to OTC matters to Manager for mitigation / control solutions.
• Ensuring that the bank's procedures and controls are complied with to prevent losses or risks due to errors, omission or non-compliance.
• Ensuring that all trades alleged by counterparty in DTCC and Markitwire are affirmed on in a timely manner.
• Performing User Acceptance Testing as and when required.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Marketing Specialist (Event)

Fixed term contract

As a Senior Marketing Specialist supporting the client’s Marketing teams of one of the largest tech companies, your work will include driving event production excellence through the management of venues, technical production, experiential programs, registration, translation services and event logistics.

The ideal candidate is resourceful and enjoys working in a fast-paced environment with multiple deadlines. He/she is innately curious and wants to make a difference with his/her work. This role supports our client's marketing activities, including market research, developing proposals for marketing campaigns and events planning.

Role: 

• Lead the development and management of event plans, budgets, and timelines, ensuring alignment with brand guidelines, objectives, and cross-functional teams.
• Project manage the coordination of guest management and registration experiences for local event activations across multiple APAC markets. This entails supervising the creation of landing pages, registration forms, and email communications.
• Understand and articulate the requirements of local APAC market teams to steer the development of APAC templates for landing pages, registration forms, and communications. Ensure timely communication of changes and needs to the Global team.
• Maintain and own close collaboration and diligent follow-up with local APAC market teams and production agencies to establish and adhere to project timelines and milestones. Regularly review key dates to keep the team on track. Liaise with local Product Marketing Managers (PMMs) to collect necessary inputs by specified deadlines and guide local teams on asset usage.
• Ensure the proper configuration of events in event tools, including One Market Calendar, Connect Nominations, RSVP or DefJam, Gather (if digital), and other preferred global platforms (e.g., Swoogo, Kintaro). Guarantee seamless data flow between systems for accurate reporting.
• Own the collaboration with local APAC market teams and relevant event agencies to conduct comprehensive quality assurance and testing on landing pages, registration forms, and email communications. Verify that inputs from local teams are accurately reflected on the live site.
  

You:

• 6+  years of project & event management experience, including multi-stakeholder management across multiple markets 
• You thrive in a fast-paced, collaborative environment, embracing cross-functional teamwork with local and regional marketing teams.
• Experience managing third-party agencies and sponsors 
• Experience leading and managing c-suite events & experiences / high-profile events in the marketing/tech sector or brand experience space
• Detail-oriented mindset and process-driven
• Strong project management, ability to work on multiple facets of a project simultaneously in a fast-paced and dynamic environment
• Good analytical, communication (written and verbal), and presentation skills 
• Demonstrated ability to be a self-starter, independent thinker and deal-maker 

• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Specialist (Event)

Fixed term contract

As a Project Specialist supporting the client’s Marketing teams of one of the largest tech companies, your work will include driving event production excellence through the management of venues, technical production, experiential programs, registration, translation services and event logistics.

The ideal candidate is resourceful and enjoys working in a fast-paced environment with multiple deadlines. He/she is innately curious and wants to make a difference with his/her work. This role supports our client's marketing activities, including market research, developing proposals for marketing campaigns and events planning.

Role: 

• Develop and manage comprehensive event plans, budgets, and timelines, ensuring alignment with brand guidelines, objectives, and cross-functional teams.
• Project manage the coordination of guest management and registration experiences for local event activations across multiple APAC markets. This entails supervising the creation of landing pages, registration forms, and email communications.
• Understand and articulate the requirements of local APAC market teams to steer the development of APAC templates for landing pages, registration forms, and communications. Ensure timely communication of changes and needs to the Global team.
• Maintain close collaboration and diligent follow-up with local APAC market teams and production agencies to establish and adhere to project timelines and milestones. Regularly review key dates to keep the team on track. Liaise with local Product Marketing Managers (PMMs) to collect necessary inputs by specified deadlines and guide local teams on asset usage.
• Ensure the proper configuration of events in event tools, including One Market Calendar, Connect Nominations, RSVP or DefJam, Gather (if digital), and other preferred global platforms (e.g., Swoogo, Kintaro). Guarantee seamless data flow between systems for accurate reporting.
• Collaborate with local APAC market teams and relevant event agencies to conduct comprehensive quality assurance and testing on landing pages, registration forms, and email communications. Verify that inputs from local teams are accurately reflected on the live site.

You:

• 4+  years of project & event management experience, including multi-stakeholder management across multiple markets 
• You thrive in a fast-paced, collaborative environment, embracing cross-functional teamwork with local and regional marketing teams.
• Experience managing third-party agencies and sponsors 
• Experience leading and managing c-suite events & experiences / high-profile events in the marketing/tech sector or brand experience space
• Detail-oriented mindset and process-driven
• Strong project management, ability to work on multiple facets of a project simultaneously in a fast-paced and dynamic environment
• Good analytical, communication (written and verbal), and presentation skills 
• Demonstrated ability to be a self-starter, independent thinker and deal-maker 

• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

WHO WE ARE

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 500,000 users worldwide.

WHAT YOU'LL BE DOING:

We are looking for a meticulous and highly organized Accounting Specialist with at least 3 years of full set accounting experience and exposure to the SaaS industry. Working with our SG and US accounting firms, he/she will be put in charge of the accounting for both our SG and US entities. This role requires very good English communication skills (written and verbal) in order to work effectively with external partners as well as the internal billing team. This role will report to the Head of Operations and work closely with our fractional CFO.

Work Scope (part-time 3-4 days per week)

• Book and file expense invoices according to cost centers.
• Support and liaise with US and SG accounting firms to ensure compliance and accuracy in books and monthly and annual consolidated management reports.
• Provide supporting documents for schedules and maintain accounting schedules.
• Manage depreciations.
• Amortize expenses.
• Reconcile bank accounts monthly.
• Cash Management : Monitor bank accounts for account balance, offline payments and fixed deposits renewal.
• Quarterly GST filing.
• Accounts Payable : Booking of online payments and preparing fund transfer for offline payments.
• Prepare quarterly intercompany cost splits and manage fixed deposit investments.
• Work with the internal billing team for invoice related matters.
• Retrieve financial reports for management and investors, ensuring timely and accurate information dissemination.
• Handle any other financial work as assigned by the Manager.
• Work scope will be expanded to take more responsibility if works full time.

Requirements

• Diploma or Bachelor degree in Accounting.
• At least 3 years for Bachelor degree holders, or 5 years for diploma holders, of full set accounting experience, preferably in the cloud-based SaaS industry.
• Familiarity with the Singapore accounting standards, including deferred revenue accounting. Experience with the US accounting standards is of advantage.
• Proactive, clear and efficient communication in English (written and verbal).
• Tech savvy, familiar with Quickbooks Online, Gmail, G-Suite and Microsoft Excel. Preference is given for strong working knowledge in Microsoft Excel functions such as pivot table and vlookup.
• Quick learner for new tools and platforms. Experience with Chargebee, Stripe and Paypal is of advantage.
• Positive attitude, independent, meticulous, efficient and highly organized, can multi-task and take initiatives to improve and automate existing processes.
• Sense of urgency and ability to meet deadlines consistently.
• Honest and trustworthy, can be trusted with confidential information.

The position is responsible for providing support to numerous groups within the IE function. He/She assists in conducting data gathering and analysis to support the work measurement and operational planning activities of the IE Supervisors. This position compiles data, develops reports, conducts periodic audits, and produces forecasts. He/She participates in time study and operational improvement activities.

Responsibilities:

• Gathers and analyzes data necessary to develop work measurement.
• Maintains data within operating plans to highlight conditions and areas for potential change.
• Verifies the proper application of work measurement to ensure accuracy.
• Conducts audits to identify areas and processes not in compliance with standards.
• Discusses and records non-compliant exceptions.
• Develops action plans and obtains management corrective action commitments.
• Assesses the impact of long and short range forecasts on operating plans.
• Responds to ad hoc reporting and analysis requests and utilizes various programs to compile statistical reports.
• Maintains forecasts, operating plans, and tracking spreadsheets for future reference.
• Develops annual staffing projections based on trends.

Qualifications:

• Possess at least a Bachelor’s Degree in Industrial Engineering or related fields.
• Possess at least 1-2 years of prior Industrial Engineering roles.
• Display a strong understanding of warehouse management systems (WMS)
• Prior experience in WMS migration is preferred/advantageous in this role.
• Demonstrate understanding of operational barriers and failures, and identifies/improves designs, methods, processes, and flows through collaboration.
• Technical minded with ability to resolve issues related to information systems reporting, report generation and storage, customized reports, and data integration, and writes complex queries and creates databases as needed.
• Proficient in advanced Access and Excel functionalities, (Pivot tables, V-look ups, database creation/maintenance, etc.)
• Availability to work flexible shift hours, including weekends and travel (where needed)

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

• Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
• Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
• Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Enforce IT policies and influence users to adhere to established standards.
• Keep employees informed about IT-related progress, issues, and improvements.
• Conduct root cause analysis and actively share knowledge with global colleagues.
• Support network and regional systems for process automation and local databases.
• Work on-site projects, ranging from infrastructure upgrades to core service changes.

• Degree in a related field with Cisco Associate certified (CCNA).
• Minimum 7 years of technical IT Support (level 2) experience.
• Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
• Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
• Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
• Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
• Ability to work effectively in a multicultural environment with IT contacts across the region.
• Demonstrating strong problem-solving skills and decision-making abilities within a complex IT network.
• Flexibility to work outside standard hours, travel, and adapt to a multicultural environment.

If you're ready to take the next step in your IT career and make a significant impact, apply now at [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Up to $6000 + Fixed Allowances $220
• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company located at Jurong Island

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region.

Job Description

• Ensure accurate recording of daily customer complaints in SAP, following defined standards and coordinating with geographical coordinators.
• Analyze complaint data to provide concise event descriptions and product details, leading investigations and documentation efforts.
• Maintain effective communication with internal staff and global complaints coordinators throughout the complaint resolution process.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock, lost business, and product recall returns.
• Conduct statistical analysis of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions as needed. Identify opportunities for process improvement, engage stakeholders, and participate in audits and training activities.
• Contribute to business improvement initiatives and attend global meetings as necessary to support quality management efforts.
• Complete additional tasks as assigned by the Quality Manager

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent
• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action/ preventive action outcomes

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Permanent position, Salary up to $6,000 with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO standard to be able to understand and manage questions/complaints

Job Info:

• Salary: Basic from $2200 - $2700 + AWS
• Working Hour: Monday - Friday (8:30am - 6pm)
• Location: Expo MRT

Job Scope:

• Schedule regular internal audits to verify compliance with SOPs, quality policies, procedures, and testing methods
• Collaborate with the incoming material receiving team
• Manage the root cause analysis and corrective action process, working with operations to implement effective and lasting solutions for quality issues
• Monitor the status of internal and external Corrective Action Reports, conducting root cause analyses as needed
• Propose resolutions for unresolved quality issues and oversee their implementation
• Coordinate external audits
• Plan and execute internal audits following established procedures
• Assist the QA Engineer/Executive in preparing ISO documents
• Familiarize the team with new measuring equipment and provide training on usage methods.
• Ensure the calibration of all measuring equipment according to prescribed intervals and standards
• Identify critical inspection points based on customer drawings and product specifications for new projects

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

• Order Processing- Maximizes customer service level by processing all customer orders in such a way to eliminate any errors in order. Analyses service failures and makes recommendations for improvements. This to maximize customer service level and sales.
• Resolve Customer Complaints- Ensures efficient customer complaint handling and decrease of the number of complaints. This by:
• Pre-advising all customers of any potential shortages including reason and next availability.
• Processing all allocated customer’s returns / queries. Logging all customer complaints queries or issues and ensuring all are resolved in a timely manner.
• Obtaining and evaluating all relevant information to handle enquiries and complaints. Reports on customer complaints as requested by Customer Services Lead.
• Pro-actively inform the customer of what can be delivered. Identify potential stock issues and efficiently inform customers and internal stakeholders (e.g. Sales) to ensure excellent customer relationships
• Provide the Logistics Operators with adequate lead-time in such a way that all customer deliveries can be planned, coordinated and dispatched in order to satisfy the required deadlines, maximize utilization and minimize cost.
• Administer customer account data. Update master data as appropriate, ensuring accurate specific information. Provide on- going support as requested by team leader or manager
• Evaluate external customer satisfaction, define and implement improvement activities based on these results.

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time

• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders

• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve

• Introduce alternative forecasts when asked, based on the situation

• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs

• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices

• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents

• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans

• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives

• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs

• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation

• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission

• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build

• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

• Perm
• Must have experience in security products POC, RFQ and integration and implemention for any of the tools - EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security.
• At least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.

Job Description

• Subject matter expert (SME) for the security systems owned by the Information Security Team.
• Plan, identify, assess, design, operationalise and maintain multiple security related software and/or hardware.
• Recommend and drive cyber security solution and initiatives to improve cyber security of the organisation.
• Prepare RFQ and evaluation criteria, proof of concept (POC) during product evaluation. and liaising with vendors to implement security solutions.
• Advise infrastructure teams on security design that is relevant and fit for purpose.
• Identify and assess cyber risks in the IT infrastructure environment.
• Manage individual project priorities, deadlines and deliverables.
• Any relevant ad-hoc duties.

• Degree in IT or related field, with at least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.
• Experience in security products POC and RFQ.
• Prior experience in implementing and maintaining any of tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security. Able to review firewall requests.
• Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.
• Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience preferred.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc.
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bonus
• Medical & Insurance Coverage

Job Description

• Perform as the Company nominated QC representative daily quality inspections on the various disciplines for the Company’s sub-contracted site activities: boiler welding, mechanical erection of process equipment, piping, painting, structural steel erection.
• Perform receipt inspections of goods and equipment at delivery to check completeness and to report about eventual transport damages. Monitor the storage and preservation conditions on site.
• Monitor the implementation of the approved site Inspection and Test Plans
• Verify that the quality related site activities are in accordance with the applicable codes and standards.
• Monitor and perform spot-wise inspections on all non-destructive testing on site.
• Monitor subcontractor’s work tools calibration.
• Monitor level of training and qualification of all subcontractor personnel.
• Register, follow-up and monitor handling of non-conformities.
• Monitor and review that all sub-contractor QC documentation is available, compliant and complete according to the specification and ITP and in accordance to the actual progress on site.
• Coordinate exchange of relevant QA/QC documentation to and from site subcontractors and third parties (including Notified Body).
• Ensure that all sub-contractor QC documentation is hand-over as-built and complete at pre-defined inspection milestones.
• Liaise with the Company’s relevant discipline project engineers and vendor QC inspectors about quality related matters.
• Assist to site meetings with customer, sub-contractors or vendors about quality-related matters.
• Organise and chair weekly QC site meetings with main subcontractor QC personnel. Draft meeting reports and distribute to all participants, the QC Manager, the Site Construction Manager and other stakeholders.
• Invite and accompany the customer representative and third parties (including notified body) for witness and hold point activities according ITP.
• Coordinate with and report to the Company’s Site Construction Manager on all quality and safety-related issues.

Job Requirements

• Degree/Diploma in Engineering (Mechanical, Chemical preference) or equivalent.
• A minimum of 5 years experience in QC inspection on welding, NDT and mechanical erection activities.
• A sound working knowledge of EN standards and PED for (boiler) welding, piping, coating, NDT and pressure testing. Demonstrated working experience with steam boiler erection and pressure equipment.
• Good understanding of mechanical erection activities, their possible problems and to act pro-actively to prevent them from happening.
• The ability to work in a team as part of the Company and to communicate with colleagues (on and off-site), enforce resolution by the sub-contractor and to follow-up related communication.
• Any certification related to QC activities (welding, NDT, painting/coating inspection, audit etc) is a plus.
• Willing to work in Tuas, shift and weekend.
• Preferable with local driving license.

Mandatory Skills

Job and Responsibilities :-

Need to assist application team running Treasury & Market Trading System to achieve the team’s goals and objectives. In the course of this engagement, deep immersion into the daily BAU support and development work culture will be required to allow the engineer to fully understand the daily grind which the application team experiences and with that to come out with better improvement in operation.

Requirements :-

• Bachelor’s or Master’s degree in Computer Science, a related technical field that involves programming, or equivalent practical experience.
• Highly motivated, pro-active and capable of working under pressure without compromising development processes and productivity.
• Strong, committed and reliable team player, able to take direction but also willing to contribute to discussions on design and strategy.
• Possess strong interpersonal and communication skills to be able to deal with and form good relationships with the business and other technology groups through day to day support and project work
• Interest in financial technologies, new technology tools and the ability to learn.
• Ability to debug and optimize code and to automate routine tasks.
• Systematic problem-solving approach coupled with effective communication skills and a sense of ownership and drive.

Mandatory Skills :-

• Experience in one or more of the following: Python/Java.
• Very good analytical and problem-solving skills with good understanding of technical risks emerging out of architecture decisions.
• Experience with developing applications and setting up automations in a Linux environment, with sound knowledge of algorithms, data structures, complexity analysis and software design.
• Development skills with experience in real time, distributed and highly secured environments.
• Experience with developing test cases and ensuring appropriate test coverage through unit and automated testing.
• Experience with CI/CD pipelines and release strategies

Working Hours :-

• BAU – Monday to Friday, 9AM-6PM
• Sat/Sun – only if there is any release/OS patching/BAU Support for other downstream CR activities
• 24x7 standby on call - only if night batch job failed. BAU duty support is on a 2 weeks cycle on rotation basis with other 4 members