Voice & Chat Surveillance Specialist or a similar position within a financial institution, likely focusing on Compliance and Risk Management within the Asia Pacific (APAC) region.

Key Responsibilities:

• Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:
• Collect, analyze and document business scenarios for the use of voice and chat channels
• Understand business interactions with clients and other external counterparties, and their expectations when communicating with bank
• Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management
• Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls
• Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:
• Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors
• Technical controls around proper archiving, security and surveillance of channels

Requirements:

• Minimum 7 years of experience in implementing and managing voice and chat surveillance systems.
• Experience in the Asia Pacific region.
• Understanding of core banking businesses. Knowledge of voice and chat communication technologies. Proficiency in using Office tools (e.g., Excel, PowerPoint).
• Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties
• Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems
• Very comfortable with the use of Office tools to draft process and SOP documents, analyze data and track metrics, and present clear and concise updates and executive messages to senior management
• Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Attention to detail and accuracy.
  Ability to work independently and as part of a team.

We’re looking for someone energetic, proactive and meticulous to ensure the smooth and efficient running of our delivery operations. If you love delighting customers, take complete ownership of your duties, and strive for excellence, we want to hear from you.

You will:

• Pack, deliver, set up and tear down catering buffets/mini buffets in a timely and organised manner.
• Pack and deliver general meal box orders in a timely and organised manner.
• Achieve a high level of customer satisfaction and service standards.
• Maintain a high level of hygiene and cleanliness of delivery vehicle(s).
• Assist in logistics-related work.
• Perform any other ad-hoc tasks assigned to you from time to time.

We're looking for someone with:

• Ownership - you think and act like a business owner, not a worker.
• Strong work ethic - you care deeply about doing things well.
• Optimism - you always see the glass as half full.
• Hospitality - you love delighting customers.
• Physical strength to handle bulky items.
• A class 3 driving license (manual).
• 2 years driving experience (preferred).

What's in it for you:

• Halal certified food establishment.
• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house university program to help you grow.
• Other benefits include competitive compensation package, health care and birthday leave.

Job Description:

• Manage document revision control to ensure security based on business needs.
• Assist with the assessment and deployment of electronic document management systems.
• Support the Quality team by maintaining documents, uploading PDFs, and updating controlled lists.
• Oversee global implementation of materials, BOMs, and product data via the ECO process.
• Analyze, process, and track Change Orders to minimize processing time and optimize throughput.

Requirement:

• Diploma or higher in any discipline.
• Experience in process documentation preferred, with a data-driven mindset.
• Knowledge of Agile or similar PLM tools (Not Mandatory)
• Proficient in MS Office, with strong organizational and multitasking skills.

Additional Information:

• Up to $3500
• 18 Month Contract

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Job Title: Client Care Specialist

Industry: Fashion E-Commerce
Employment Type: Permanent

Role Overview

We are seeking a dedicated Client Care Specialist to manage customer inquiries and concerns for our direct-to-consumer (DTC) fashion e-commerce business. The role involves handling inquiries, processing orders and modifications, and escalating issues as needed through various communication channels. Success in this role requires a customer-centric attitude, problem-solving skills, and proficiency in using computer systems.

Key Responsibilities

• Serve as the primary point of contact for customer queries, ensuring prompt and effective resolution while maintaining high service standards.
• Build and maintain strong customer relationships by delivering exceptional service at every interaction.
• Develop a comprehensive understanding of the company’s products and services to address inquiries effectively.
• Maintain a professional, empathetic, and positive attitude in all customer interactions.
• Handle order processing, modifications, applications, and requests with accuracy and efficiency.
• Record and track customer interactions, transactions, and feedback to ensure seamless issue resolution and process improvement.
• Collaborate with internal teams to resolve complex issues and provide feedback for service enhancements.
• Assist in training and mentoring junior team members as needed.
• Support various operational tasks, including data entry, inventory analysis, and customer correspondence.

Qualifications

• Bachelor’s degree or equivalent with at least 3 years of experience in customer service, ideally in the fashion or luxury retail sector.
• Proven ability to address customer needs proactively and resolve issues effectively.
• Strong interpersonal and communication skills, with the ability to engage and build relationships with customers and internal teams.
• Demonstrated maturity, logical thinking, and decision-making capabilities.
• Proficiency in computer systems and familiarity with e-commerce platforms is a plus.

This role offers the opportunity to be part of a dynamic and customer-focused team in a fast-paced fashion e-commerce environment.

(EA:20C0196)

R22108971

System & Application

• Define / improve IT Systems and Applications strategy and architecture for each project assigned.
• Research and evaluate emerging technologies, application and software.
• Assess vendors and develop test strategies for new application and software.
• Troubleshoot software issues related to internal IT.
• Maintain essential IT systems and applications.
• Lead IT projects, including the design and deployment of new IT systems and services.
• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages.

Policy and Process Management

• Initiate, coordinate, and enforce systems, policies and procedural requirements.

3rd Party Systems

• Point of contact and support any software and application issues.
• Monitor the project progression and provide timely update to reporting.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in Information Technology or equivalent
• 5-7 years of experience (2 years of experience in project management with 5 years of experience in system design, development, or maintenance.)
• SharePoint, SDLC, SQL, SQL Database, Power Automate and RPA, Internet programming.
• Certification in ITIL or PMP
• Meticulous and detailed.
• Self-motivated.
• Good communication and interpersonal skills.
• Very strong project management & analytical skills.
• Good organizational skills with the flexibility to adapt to changes.
• Ability to work under stress and multi-task.
• Willing to work shift hours or late hours if any project required

• Track conformity certificates, calibration certificates, and plant calibration certificates from external agencies while maintaining the RIN Register and coordinating with QPS for closure.
• Ensure full compliance of all sub-contractors with the relevant LTA M&W requirements and preparing and submitting weekly and monthly quality reports.
• Oversee QPS inspections and key activities while ensuring presence during asphalt works for road diversions.
• Review shop drawings, coordinating design issues, inspecting new and in-use molds, and managing material orders.

Requirements:

• Degree in Civil Engineering/ Mechanical Engineering or equivalent.
• At least 3 years of experience in doing QA/QC for LTA projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Track conformity certificates, calibration certificates, and plant calibration certificates from external agencies while maintaining the RIN Register and coordinating with QPS for closure.
• Ensure full compliance of all sub-contractors with the relevant LTA M&W requirements and preparing and submitting weekly and monthly quality reports.
• Oversee QPS inspections and key activities while ensuring presence during asphalt works for road diversions.
• Review shop drawings, coordinating design issues, inspecting new and in-use molds, and managing material orders.

Requirements:

• Degree in Civil Engineering/ Mechanical Engineering or equivalent.
• At least 3 years of experience in doing QA/QC for LTA projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• In charge of implementing and managing food safety and quality assurance programs across the Central Kitchen and all outlets.
• Perform training in SOPs, food hygiene and food handling techniques.
• Work closely with vendors and contractors on maintenance matters concerning to food safety and QA issues.
• Ensure all SOPs are adhered to at Central Kitchen & outlets

Requirements:

• Diploma in Food Science & Technology or related field
• At least 2 years of QA experience in the F&B industry.
• Meticulous and highly motivated.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

About VeSync：

VeSync Group was founded in 2011 and has established companies in more than 10 countries and regions around the world. In 2020, it was publicly listed on the Main Board of the Hong Kong Stock Exchange.

Based on the VeSync cloud platform, AI and App, we are building a consumer-centric health solution platform through our own brand and self-developed software and hardware products and services. Provide users with integrated solutions for environmental wellness (Levoit), dietary wellness (Cosori), physical and mental health (Etekcity) and pet wellness (Pawsync).

"Unlock Your Everyday Wellness", providing comprehensive and personalized wellness and smart living solutions for users around the world, is the common vision of all VeSync members.

Job Responsibilities

1. According to the demand and lead time, purchase, confirm and follow up the delivery on time to meet the market demand.
2. Responsible for the issuance and execution of purchase orders, the coordination of supplier delivery, meeting market demand, identifying delivery risk points in advance, and solving abnormalities in a timely manner.
3. Negotiate cooperation with suppliers, business negotiations, and promote the solution of problems in the process.

Qualifications

1. More than 2 years of relevant work experience in planning, procurement and order management;
2. Good coordination, organization, communication, learning, adaptability and strong digital sensitivity;
3. Good interpersonal communication skills, proactive and teamwork spirit;
4. Proficient in office software operation and proficient in Excel;
5. Fluent in Chinese, listening, speaking, reading and writing.

Your Opportunity: As Quotation Specialist your role includes supporting Sales Team in providing MRO quotations and collaborate with Sales Team to facilitate contract closure with customers. Upon successful contract closure, you will be responsible for launching of the won quotation in both CRM tool and SAP.

Responsibilities:

• Create quotations and proposals for business/corporate jet maintenance and retrofits/upgrades.
• Perform relevant research and reviews required for quote creation including regulatory approval, parts/kits availability, special tools requirement, vendor availability.
• Ensure all quotations are carried out within established procedures.
• On Time Delivery of quotations to customers.
• Collaborate with Sales Manager/Director to facilitate contract closure with customers.
• Establish and maintain positive business relationships with existing customers, attend to their queries expediently.
• Update Sales CRM system timely and accurately.
• Launching of Won quotations and initiate invoice in a prompt manner.
• Proper handover of won quotations to Project Preparation / PMO/Billing team.
• Attend internal meetings and participate in Customer pre-input meetings as required.

What will assist you to succeed:

• Diploma Holder or equivalent, Mechanical/technical apprenticeship in aviation or related field
• Over 8 years’ experience within a Quotation and/or Planning department in a Part 145 or PMO organization
• Aircraft technical experience in Gulfstream, Boeing 737, Airbus 318/319/320, Embraer would be added advantage.
• Good understanding of the aerospace industry, OEMs, and the regulatory framework
• Solid knowledge of quotation processes and procedures
• Strong understanding of planning / scheduling processes and procedures
• Strong communication skills and service-oriented
• Strong English language skills (spoken and written)
• Good MS office skills
• SAP knowledge

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a QA Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Ensuring that corrective measures and deviations meet with the standards
• Responsible for the creating and executing methods and procedures for whole process of production equipment (e.g. the inspection, testing, and evaluation of the products).

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities: 
1. Assist Product Owner to lead the Agile team and deliver the product road map required to support the business growth.
2. Acquire in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the platforms
3. Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritised against business are published regularly
4. Engage key stakeholders periodically to refine business requirements and work towards maximising the product value based on the feedback
5. Collaborate with squad members to deliver wireframes, user journeys, and product backlog, and other artefacts as needed to support technical design and development
6. Be responsible for modification and enhancements of existing products to address emerging business/market, user or regulatory needs
7. Conduct market research on assigned industries/sectors and identifying key players in the sectors
8. Perform other project administrative tasks such as handling of presentation decks for senior management, assisting in organising inception workshops, regional stakeholder managements (PSC) etc
9. Coordinate with various key stakeholders to prepare UAT Test cases and review of test results based on targeted deliverables. Liaise with vendors or other departments to ensure testing is complete and results are documented and filed.
10. Develop test scenarios and perform system testing based on test plans.
11. UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.
12. Reporting to Delivery Lead

Key requirements:
1. Candidate should possess at least bachelor’s degree in business management, IT, Science, Mathematics, Engineering or Digital Innovation.
2. At least 2-3 years of experiences, preferably in Banking domain.
3. Resourceful and possess strong analytical skills
4. Proficient with Microsoft Office applications
5. Experience in using JIRA and Confluence, SQL. Familiarity with Agile project delivery methodologies will be considered favourably
6. Pro-active and independent with a team player mentality
7. Eager to take on challenges, driven and motivated to grow
8. Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Pantheonkeys is a dynamic and innovative company specializing in premium mechanical keyboards, keycaps, and accessories. With a strong focus on quality, creativity, and community, we’re dedicated to providing enthusiasts and newcomers alike with exceptional products and experiences.

We’re looking for a passionate and creative Marketing Executive to join our team and help drive the growth of Pantheonkeys by crafting compelling campaigns, building strong brand visibility, and connecting with our community.

Key Responsibilities

• Marketing Campaigns: Plan and execute marketing campaigns to promote products, group buys, and events across various channels.
• Content Creation: Develop engaging content for social media, newsletters, and product pages, ensuring consistency with our brand tone and style.
• Social Media Management: Manage and grow our presence on platforms like Instagram, Facebook, and Discord, including posting, responding to comments, and analyzing performance.
• SEO and Website Management: Optimize website content for search engines, manage product listings, and ensure a seamless user experience.
• Community Engagement: Build and maintain relationships with our enthusiast community through events, polls, and interactive content.
• Data Analysis: Track and analyze the performance of marketing efforts using analytics tools and generate actionable insights to refine strategies.
• Collaborations: Work with designers, content creators, and influencers to enhance brand visibility and reach new audiences.

Qualifications and Skills

• Proven experience in marketing, social media management, or a related field.
• Strong understanding of digital marketing tools and platforms.
• Excellent written and verbal communication skills with a flair for creative storytelling.
• Knowledge of mechanical keyboards and their enthusiast community is a plus.
• Proficiency in graphic design tools (e.g., Canva, Photoshop, Premier Pro) is a bonus.
• Analytical mindset with the ability to interpret data and adjust strategies accordingly.
• Self-motivated, organized, and able to manage multiple projects simultaneously.

What We Offer

• Competitive salary with opportunities for growth.
• A creative and supportive work environment.
• Access to the latest in mechanical keyboard gear.
• Opportunity to shape the voice and growth of a rapidly expanding brand.

We are helping our client, one of the top tier Private Bank to look for a Compliance Specialist (Name screening).

Overview

The Compliance Specialist will assist in name screenings related activities on the Bank’s prospective or existing clients and perform assessment on the screening results. He/She will be required to include in the account report any true or potential screening hits to facilitate a further assessment on the client’s accounts.

period:12-month contract position with 1 mth completion bonus

Responsibilities

• Retrieve relevant key parties from client profile for name screenings to ensure conformity to internal and regulatory requirements on AML/CFT/CDD standards

• Review name screenings hits and perform assessment on screening results (Google, World check, Factiva, Ripjar, Baidu etc). To discount false hits and to highlight any potential or true hits for further assessment

• Escalate newly identified potential or true hits which may affect the overall risk profile of the clients

• Ensure timely review of name screening searches and ensure that the preparation of the accounts are timely to support the completion of the review of the accounts

• Ensure KPIs are met; provide timely escalations to Team lead & respective stakeholders.

• Where required, participate and provide support in any ad hoc projects or reporting

• Be the single point of contact for Front Office queries relating to screening, provide advisory support to Business with regards to resolving newly identified adverse news and assessing its materiality, identifying potential PEPs

• Where required, assist with level 2 checks on the quality of work performed by a separate maker.

• Where required, need to support Greater China markets and as such; is required to perform Chinese Google screenings and to read Chinese articles, hence ability to read Chinese and proficiency in other Asian language(s) would be an advantage.

Experience

• Prior experience (1 year or more) in conducting Name screening is a must

Requirements

• Familiar with MAS 626 requirements will be an advantage

• Basic Excel knowledge

• Ability to work independently with an eye for details

• Ability to multitask

• Good interpersonal skills

• Team player

Salary: SGD3500 - 4000

Work location: CBD

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Description:

• Contribute to Life Science projects for Antaes Asia clients
• Ensure products manufactured meet approved company policies, processes and procedures
• Provide quality oversight of GMP manufacturing and support, including technical operations, engineering, QC Laboratory and supply chain activities
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/ line-clearance activities and administration of Quality Logs, e.g. QA Hold, QA tag out
• Release incoming material, process and product batches.
• Participate in investigations, arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing and product
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable polices
• Perform regular walk-thru of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by team
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Bachelor’s Degree in Chemical Engineering, Biotechnology, Life Science or equivalent
• Minimum 2+ years of pharmaceutical, experience in Quality and/ or Compliance (GxP) environment
• Knowledge of quality/ compliance management as well as regulations and standard affecting APIs/ Biologics
• Ability to quickly know products and processes in order to assess quality issues
• Experience in SAP, Trackwise
• Candidate must be highly motivated, be able to work independently as well as in a team and have good organizational and oral and written communication skills
• Excellent communication skills, both written and verbal, in English

Location: Tampines (Transport Provided @ Serangoon, Woodlands, Jurong East etc.)

Working Hours: Mon - Fri (8am - 5pm)

Salary: Basic Up to $3200 + Benefits + Bonuses

Job Scope:
- Handle order processing and fulfillment for the warehouse to ensure smooth & prompt delivery.
- Reply to emails from customers on enquiries, feedback and order placements.
- Prepare customer's reports and maintain database of customers in the system.

Requirements:

- Min O level/ Diploma In any field

We are seeking a proactive and skilled Data and Technology Specialist to join our People Technology team, which sits in the wider People team. This role is based in Singapore and focuses on supporting and optimizing our people (HR) systems, primarily Workday. The ideal candidate will ensure smooth operation of integrations, reporting, and security frameworks while also building new integrations as business needs evolve.

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. We’re 6000+ Wisers strong, with over 70 nationalities working in 25+ locations around the globe!
This is a unique opportunity to join Europe’s most valuable fintech company at a pivotal time in evolving our global People technology, automation and data capability. Keeping a customer first mindset, you’ll be working closely with our People Technology Lead (Senior System Architect) in building, designing, delivering and maintaining Workday and all other People Systems across Wise.

Key Responsibilities:

Integrations Management:

• Monitor, maintain, and troubleshoot existing integrations across the HR system landscape.
• Design, develop, and deploy new integrations as required, leveraging Workday Extend or other relevant tools.
• Collaborate with internal and external stakeholders to ensure integrations meet business requirements and are scalable.

Reporting and Analytics:

• Develop and maintain robust reports and dashboards to support HR and business operations.
• Ensure data accuracy and alignment across systems for meaningful insights and decision-making.

Security and Compliance:

• Manage user access and role-based permissions within Workday and related systems.
• Ensure compliance with organizational policies, data governance, and industry regulations.
• Conduct regular audits to identify and address security vulnerabilities.

Collaboration and Support:

• Work closely with HR, IT, and external vendors to resolve system issues and implement enhancements.
• Provide training and support to HR and other stakeholders on system functionalities.
• Stay updated on Workday releases and best practices to leverage new features effectively.

Qualifications

• You’re a Singaporean Citizen or Permanent Resident of Singapore. Please note that we are unable to sponsor visas for this role.

Technical Expertise:

• Proven experience with Workday as the primary HR system of record, including Workday Extend or Composite reporting.
• Strong understanding of integration technologies (e.g., APIs, XML, XSLT, EIBs).
• Proficiency in reporting tools, dashboards, and data visualization techniques within Workday.

Experience:

• Experience in HR systems, data management, or a similar role.
• Hands-on experience in managing integrations, system configurations, and security in a SaaS environment.

Soft Skills:

• Strong problem-solving skills with attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to work independently while collaborating in a team-oriented environment.

Preferred Qualifications:

• Workday certifications in integrations, security, or reporting.

Additional Information

Salary: From SGD 6,100 - 7,275 + RSUs

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Apply

Job Description

1. To be positive role models to all residents
2. To provide care and supervision to the resident
3. To be a good listener to the residents and if needed, offer positive advice
4. To aid in basic development and change process of the residents
5. To ensure the safety of the residents at all times
6. To ensure that the residents are punctual and on time for activities and programmes
7. To treat every resident with dignity, respect and equality
8. As a team member, you are to be available at all times (whether on or off duty) to assist colleagues in need
9. To report to the designated Supervisor or Head of Operations
10. To abide by the Code of Conduct
11. To accompany the residents for activities when required
12. Be vigilant to the mood of resident(s) and behavioural changes
13. To ensure every resident adheres to rules and regulations
14. To undertake any other duties specified by Head of Home and senior management.

Technical Competencies:

Minimum qualification - Diploma
Good spoken and written English
Immediate availability is advantageous

Core Competencies:

Willing to learn and is a good team player
Able to multi-task and possess initiative to respond to various situations
Able to perform shift work (overtime allowance) including weekends and public holidays

Preferred achievements / characteristics:

Basic counselling or social work qualification or experience is an advantage
Patient, calm and a good listener
Fresh graduates looking to start in the sector welcome to apply

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

Summary of responsibilities:

• Responsible for executing tests as defined in the test plan. He/She will work closely with developers and stakeholders throughout the Product Development Lifecycle (PDLC). This includes planning, conducting tests, managing test cases, resolving bugs found during testing activities, ensuring there aren't any blockages during the testing process.

Responsibilities:

• Collaborate with developers, product managers, and other stakeholders to ensure high-quality software releases.
• Plan, develop and execute test plans and test cases for desktop and web-based applications.
• Perform manual and automated testing using tools like Selenium, Bash scripting and Python.
• Identify, document, and track bugs using bug tracking tools such as JIRA
• Conduct performance testing using tools like JMeter.
• Perform API testing using tools like Postman.
• Create and maintain test automation frameworks and scripts.
• Create tracking metrics to ensure each step of the testing process is documented and tracked.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering or equivalent.
• 5 to 10 years' of working experience in software build & release, software quality assurance, software testing, including at least 3 years in leadership role in planning and proposing QA test activities to stakeholders.
• Familiar with test methodologies, including functional and non-functional testing, regression testing, smoke testing, sanity testing, end-to-end testing, integration testing, and installation testing
• Strong understanding of manual testing methodologies and processes, with good exposure and hands-on experience to automation frameworks (e.g., Katalon Studio, etc).
• Expert level proficiency with QA tools (e.g., Selenium, JIRA, Postman) and performance testing tools (e.g., JMeter, LoadRunner).
• Familiarity with Agile and Scrum methodologies, along with scripting or programming languages (e.g., Bash, Python, JavaScript).
• Experience with and end-to-end QA for complex web applications.
• Proficiency in Java coding, Python and C++ would be beneficial.
• Familiarity with version control systems (e.g., Git, SVN).
• Experience on software build & release in both Windows and Linux environments.
• Excellent analytical thinking and attention to detail.
• Strong verbal and written communication skills.
• Ability to troubleshoot and resolve issues efficiently.

Key Responsibilities and Attributes :

Duties include providing support security infrastructure, which includes firewall, proxy, and remote access systems.
Investigation, documentation, and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems.
Escalation of issues to and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams.
Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.
Desired platforms/skills include:

Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Check Point Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, Palo Alto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.
Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary, strong verbal and written skills are also desired.

Special Skills:
Specialists are required to analyse customer requirements to ensure all standards, policies and guidelines are upheld from the information security perspective and support routine compliance activities.
Eventually, specialists need to support technology improvements, such as new infrastructure install and hardware/software upgrades, and engineering support.
Relevant certifications preferred: Checkpoint/Palo Alto/Juniper firewalls.
Years of Related Experience: 2-4 years

We are seeking a talented and dedicated Senior Paid Ads Specialist to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

Founded in Singapore in 2013, Castlery is a digital-first lifestyle furniture brand serving an extensive 100+ metropolitan areas across the United States, Australia and Singapore. Our mission is to create quality and beautiful furniture pieces and empower every customer to create an inspiring space; a space they can thrive and be their best self.

We are driven by curiosity to know our customers better each day, and to create the best-in-class furniture-shopping experience, to establish Castlery as customers’ most-loved lifestyle furniture brand of choice.

As we continue to grow, we are looking for a Global Campaigns Lead Specialist to join us. Based at our HQ office in Singapore and reporting into the Senior Marketing Manager (Global), this role entails strategy planning, implementation, coordination and performance monitoring of Global campaigns across Castlery markets. You will play a pivotal role in enhancing Castlery’s marketing campaigns effectiveness, that ultimately drives improved customer shopping experience and incremental sales.

If you are passionate about home and furnishing, curious about consumer behaviors, and have a strong interest in creatively solving problems for our customers, join us!

As the Onsite & CRM Specialist, you will be entrusted to:

• Onsite Merchandising
• Enhance customers’ shopping experience through the following:
• Support onsite marketing calendar planning and content strategy
• Manage, optimise and set-up all onsite marketing touch-points e.g. banner, landing pages, product ranking, product recommendations
• Ensure website content is accurate and error-free, aligning with the onsite merchandising guidelines
• Perform competitors research to identify opportunities & best practices to adopt.
• Build customers’ confidence in our brand and products through reviews and customers user-generate content
• Email Marketing
• Lead and own email marketing calendar planning and content strategy.
• Manage, set-up and optimise weekly newsletters/campaigns.
• Perform competitors research to identify opportunities & best practices to adopt.
• Lead/support Australia Market projects/initiatives related to CRM and/or Onsite

Requirements

Must Have

• Up to 4 years in eCommerce or online services
• Experience working with/in a product management team, CRO team or a role that oversees/impact website core vitals
• Strong analytical skills and the ability to translate data into insights and actions.
• Ability to work within tight deadlines, adjust to changes in priorities and balance short-term needs with long-term strategic initiatives.
• Customer-first mindset.
• Excellent written and verbal communication skills.

Nice to Have

• Experience launching new features, tools or content strategy
• Project/product management experience