A well-established company specializing in marine equipment and boat spares is seeking a motivated Marine Sales Specialist to join their team.

Known for delivering exceptional products and services, they cater to the stringent demands of both local and international markets.

About First Konnection
As the authorized recruitment specialist, First Konnection simplifies the application process and provides personalized support to candidates.

Key Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Identify new sales opportunities and expand the client portfolio.
• Provide excellent customer service and technical support for marine products.
• Meet and exceed sales targets while contributing to overall team objectives.

Key Qualifications & Skills

• Strong communication and interpersonal skills.
• Ability to work both independently and collaboratively.
• Sales experience (marine industry experience is advantageous but not required).
• Customer service orientation with problem-solving abilities.
• Goal-driven and result-oriented mindset.
• Technical aptitude or willingness to learn about marine equipment.

What We Offer

• Competitive base salary with a commission structure.
• Additional rewards: AWS (13th Month Bonus) and Variable Bonus (1 to 1.5 months, performance-dependent).
• Growth opportunities with a reputable leader in the marine industry.

Application Process
First Konnection is here to make your application journey seamless, offering:

• Simplified and hassle-free processes.
• Direct communication with timely updates.
• Personalized advice and guidance throughout the process.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Partners product team to adapt and develop the existing solution platform to the needs of the market.
• Serve as the trusted data and analytics consultant to the market.
• Project Manager of the engagement.
• Gather business requirements and translates that into analytics requirements.
• Individual contributor and expected to manage third-party contractors or external analytics partners.

Requirements:

• Master or Bachelor's Degree in Research, Economics/Mathematics, Business Studies, Engineering.
• Minimum relevant experience of 7 years preferred.
• Strong track record of working.
• Passion for empirical research and for answering hard questions with data.
• Expert knowledge of an analysis tool such as Microsoft and Word
• Ability to apply an agile analytic approach that allows for results at varying levels of precision.
• Ability to communicate complex quantitative insights in a precise, and actionable manner.
• Manage accounts by Implementing self-help to allow downstream users to self-service questions.
• Partner with Control, Analyst & Vendor to implement process to keep accounts.
• Can-do attitude with a keen-to-learn mindset. Self-starter with excellent attention to details.
• Knowledge of Market Data vendors and products, and how they are used within business.
• Business Analysis experience

Position Overview:

We are seeking a highly skilled Senior Cloud Architect with deep expertise in Microsoft Azure to design, implement, and manage cloud solutions for our enterprise clients. The ideal candidate will have extensive experience in cloud architecture, infrastructure, and application modernization, with a proven track record of delivering scalable, secure, and cost-effective Azure solutions.

Role Type – Contract Based

Role Tenure – 6 month to One Year

Location – Singapore

Requirement – Singapore PP or PR

Key Responsibilities:

1. Cloud Strategy and Architecture:

- Design and implement end-to-end Azure-based cloud solutions aligned with business goals and technical requirements.

- Develop comprehensive cloud strategies, including multi-cloud and hybrid cloud models, ensuring optimal performance, scalability, and security.

2. Solution Design and Implementation:

- Lead the design of enterprise-grade solutions using Azure services such as Azure Kubernetes Service (AKS), Azure App Services, Azure Functions, and Azure Logic Apps.

- Architect and oversee the migration of on-premises applications and workloads to Azure, ensuring minimal downtime and seamless integration.

3. Governance and Security:

- Implement robust governance frameworks, leveraging tools like Azure Policy, Azure Blueprints, and Azure Security Center.

- Ensure compliance with industry standards and regulations such as GDPR, HIPAA, and ISO 27001.

4. Optimization and Cost Management:

- Continuously monitor Azure environments to optimize resource usage and manage costs effectively.

- Introduce cost-saving strategies, including reserved instances, right-sizing, and automation of scaling processes.

5. Collaboration and Leadership:

- Act as a technical leader and mentor for cross-functional teams, guiding best practices in Azure cloud architecture.

- Collaborate with business stakeholders, DevOps teams, and security teams to align solutions with organizational objectives.

6. Innovation and Modernization:

- Drive innovation by integrating cutting-edge Azure technologies, including AI/ML services, serverless computing, and data analytics platforms.

- Modernize legacy applications by leveraging Azure PaaS and SaaS offerings.

Qualifications and Skills:

- Experience:

- 10+ years of experience in IT architecture, with at least 5 years focused on Azure cloud solutions.

- Strong expertise in designing and deploying large-scale Azure environments across various industries.

- Technical Skills:

- In-depth knowledge of Azure services, including virtual networks, storage, databases, identity services, and DevOps toolchains.

- Proficiency in containerization technologies (Docker, Azure Kubernetes Service) and Infrastructure as Code (Terraform, Bicep, ARM templates).

- Hands-on experience with Azure security tools like Azure AD, Azure Security Center, and Azure Sentinel.

- Soft Skills:

- Excellent communication and presentation skills to interact with stakeholders at all levels.

- Proven leadership abilities to drive technical teams and manage complex projects.

Preferred Certifications:

- Microsoft Certified: Azure Solutions Architect Expert

- Microsoft Certified: Azure Security Engineer Associate

- Microsoft Certified: DevOps Engineer Expert

- TOGAF or equivalent architectural frameworks certification

What We Offer:

- A leadership role in shaping the future of Azure cloud solutions.

- Opportunities to work on challenging, large-scale Azure projects.

- Competitive salary, benefits, and professional development programs.

Work Location: Central

Working Hours: Mon - Fri Office Hours

Salary commensurate with experience

Attractive Performance Bonus and Benefits

Responsibilities:

• Manage key accounts for Temp/Contract roles
• Sourcing candidates through different recruitment channels
• Adhere to all recruitment guidelines
• Acts as an advocate for hiring managers and candidates throughout the recruitment process and provide follow up
• Build a consistent talent pipeline

Requirements:

• Diploma and above
• Multi-tasker, proactive, resourceful, dynamic, resilient and is driven to work in a fast-paced work environment
• Good communication and interpersonal skills
• Strong drive to succeed in placement closure
• Attainment of CEI certification will be advantageous

Interested candidates, kindly send in your resume to:

[email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

About Cynapse

Cynapse is an awarded AI Software Product company specializing in Enterprise-grade Vision AI in highly challenging environments. Our software platform is leveraging cutting edge cloud/on-premises/edge platforms, advanced computer vision algos, advanced ML concepts & models and more.

The company is led by globally renowned experts who previously headed large groups at Microsoft and Intel. The company HQ is located in Singapore (One North Area) and operates in over 10 countries.

Cynapse is looking for a talented and highly motivated Project Management Officer (PMO)/Quality Assurance (QA) Intern to join our team that delivers a challenging, enterprise-scale Video Content Analytics solutions to global customers. You will conform to high standards of project planning and management, working in a cutting edge, dynamic and professionally challenging environment.
Successful interns may be offered a full-time permanent position at cynapse at the end of the internship period.

Responsibilities
The selected candidate will be involved in one or more job item listed below, depending on management decision:
- Supporting the planning and delivery of Vision AI Software Projects/Programs in Singapore and other countries
- Support multiple on-going projects
- Assist with the project planning, resourcing and scheduling
- Assist in ensuring that projects are delivered on time, and provide timely reports on project status and activities Assist in requirements gathering and validation, solution development and testing, deployment, UAT and solution commissioning
- With guidance, perform usage tests on software thoroughly, identifying bugs and defects.
- Evaluates different functionalities and aspects of the product and generate report.
- Assist in communicating and managing vendors, sub-contractors, partners and other stakeholders
- Follow the company PM best practices
- Work in an Agile environment (SCRUM)

Qualifications
- Completed at least 1 year of studies as part of a Diploma/Bachelor/Master in one of the following subjects: IT/Engineering/Project-Management
- At least 6 months of experience in managing or delivering IT project/s
- Some Experience with vendors and partners management
- Analytical Thinking
- Innovative, motivated and a quick learner, attention to detail, curiosity, and passion for technology
- Bonus: Technical background/experience with software development

Benefits
- Unique opportunity to work with a talented global team on cutting edge technologies
- Informal and exciting work environment with flexible hours

Job Types: Full-time, Internship

Contract length: 6 months

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Work Location: In person

Job Scope:

• Perform clinical and administrative duties
• Schedule patient appointments and registration
• Assist in managing smooth and efficient clinic operations
• Responsible for planning and maintaining clinical & service quality
• Registration of patients and provide customer service
• Process prescription accurately and dispensing of medicines
• Process of billing transactions under different government schemes
• Manage inventory and replenish of medicines and consumable items
• Operate Clinic Management System
• Proficiency in managing insurance claims is preferred
• Able to translate between English and Mandarin for the doctors

Job Requirements:

• Singaporeans Only
• Minimum 2 years of working experience in a clinical setting
• Good patient care and service attributes

Job Details:

• Orchard Area
• Up to $3,500 per month
• Staggered Working Hours: Mon to Fri 8.30am to 5.30pm or 8.45am to 6pm or 9am to 6.15pm, Sat 8am to 2pm
• Able to work every Saturday and will be entitled to ONE (1) weekday off-in-lieu weekly

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

We're looking for a driven and enthusiastic individuals to join our team and help drive our growth through direct interactions with potential customers. As a Face-to-Face Marketing Representative, you will be responsible for engaging with potential customers in person to promote our client's products and services through various marketing channels such as Events and roadshows. Your goal will be to enhance brand awareness and bring sales revenue for our clients through direct, personal interactions.

What you can look forward to:

Vibrant and fun working environment

1 to 1 mentorship (No prior experience required)

Travel Opportunities

Career Advancement Opportunities

Competitive salary and performance-based incentives

Job Description

Technically skilled and detail-oriented person that can run various manufacturing / production equipment producing high-quality and strict quality control products. Production is performed in a clean room of 5000-1000PPM.

The PO will work within our production team to ensure that all products meet our company’s standards for quality, performance, and efficiency.

Machine Maintenance & Production:

• Adjust and configure the machine according to engineering specifications for production.
• Perform maintenance, install, test, and calibrate mechanical and electronic components within each machine.
• Ensure alignment, accuracy, and precision of parts and products during the production.
• Cross-training with Quality Control Department to understand both Work-in-Progress (WIP) products and Finished Goods(FG).

Quality Control & Inspection:

• Conduct pre-production checks to verify the availability and condition of the raw materials and machine.
• Perform routine inspections of machines throughout the production process to identify defects or issues.
• Document and report any inconsistencies or quality control issues to the production manager.
• Maintain and ISO 9001 and SOP compliant environment and process.

Technical Troubleshooting & Maintenance:

• Diagnose mechanical and electrical problems within machines and perform necessary repairs or adjustments.
• Follow standard operating procedures for maintenance and troubleshooting of production equipment.
• Maintain a clean, organized, and safe working environment, adhering to all health and safety guidelines.

Process Improvement:

• Work collaboratively with the production team to improve processes and efficiency.
• Provide input on machine design or assembly changes to improve performance and ease of production.
• Assist in implementing and documenting best practices for production to enhance quality and productivity.

Inventory & Material Management:

• Track inventory of all equipment, parts and materials used in the production process and report shortages.
• Ensure proper storage and handling of materials, parts, and finished products.
• Prepare and update production reports, tracking units produced, time spent, and any issues encountered.

Experience:

• Proven experience (2+ years) in machinery operation or production, preferably with screen printing machines or other manufacturing similar equipment.
• Strong understanding of mechanical and electrical systems, with the ability to read and interpret blueprints and technical drawings.

Skills:

• Strong attention to detail and precision.
• Good critical thinking and problem-solving skills with a proactive approach to troubleshooting.
• Ability to work both independently and as part of a team.
• Familiarity with quality control processes and standards.

Working Conditions:

• Must be able to handle high temperature environment (short term) and combustible raw materials.
• Require standing for substantive periods and working with hands in close spaces.
• Require wearing some PPE/ other protective gear and following safety protocols.

• Oversee the installation, configuration, and upkeep of computer hardware, networks, and systems.
• Provide technical assistance and resolve issues related to hardware, software, network connectivity, and printers for end-users.
• Collaborate with users and IT vendors to deliver IT services and solutions effectively.
• Manage and implement data protection protocols and cybersecurity measures, ensuring robust security configurations and regular maintenance.
• Assist in the acquisition, procurement, and documentation of IT assets.
• Offer support for IT infrastructure, including system setup, software upgrades, and the installation of system patches.
• Configure and manage Microsoft 365 services like Exchange, SharePoint, and OneDrive, including user setup, licensing, and essential functions.
• Apply and maintain Microsoft 365 security policies and tools, such as Entra ID, Intune, Purview, Cloud Defender, and Multi-Factor Authentication (MFA).
• Hands-on experience managing Microsoft Windows environments, providing troubleshooting and email support.
• Perform other tasks as delegated by management.

Job Requirements:

• Min Diploma in Computer Science or relevant Degree qualification in a related discipline
• Strong working experience with Microsoft 365 administration
• 4 years of relevant working experience

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles:

• Maintaining and troubleshooting audio, video and lighting (AVL) equipment
• Managing AVL equipment and stock checking of AVL equipment with proper asset tagging
• Prepare and execute technical logistics of AVL equipment setup for events/activities/programmes with the necessary broadcasts and recordings
• Assist in effective ways to tear down and store all the AVL equipment properly after each event/activity/programme
• Configuring/fine tuning of AVL setups to ensure high-quality broadcastings or live feedings
• Assist in event planning/scheduling/coordination, liaising with different departments to determine the necessary AVL requirements
• Assist in supporting of IT daily operations or IT related projects
• Any other duties as per supervisor's instructions

Requirements:

• Technical understanding of AV and IT systems
• Experience in live sound production, audio/video system design and maintenance
• Experience in video production including video/audio recording and editing
• Experience in troubleshooting AVL system
• Experience in video conferencing and broadcast systems
• Strong technical and troubleshooting skills
• Good communication, multitasking, collaboration and organisational skills, someone who is a team player and resourceful
• Able to provide excellent customer service and work under pressure
• Able to work on public holidays, weekends and after office hours on rotating shift basis
• Educational background related to sound/video/media technology and IT technical would be an advantage

To apply, please send CV to [email protected](For SBL website)

Only shortlisted candidates will be notified.

Key Responsibilities:

• Develop and maintain the service strategy and design to align with business objectives.
• Ensure that the service meets the needs of end users and stakeholders. Work closely with business stakeholders, IT teams, and end-users to gather requirements and feedback
• Prioritize features and enhancements based on stakeholder input and business value.
• Create and maintain service backlog, ensuring it is well-defined and prioritized.
• Collaborate with engineering teams to ensure timely and high-quality delivery of features.
• Oversee the design, development, and deployment of services.
• Advocate for user-centric design and ensure a positive user experience.
• Develop and execute strategies to drive user adoption and engagement.
• Provide training and support to end-users as needed.
• Monitor the performance and usage of services.

Experience:

Minimum of 20 years of relevant experience support financial solutions with at least 15 years working as a subject matter expert on SWIFT , including:

• SWIFT:On premises: SWIFT Alliance Access, Web Platform, RMA, Alliance Warehouse, SIL
  On the cloud: Alliance Cloud, Alliance Connect
  NET development
• Azure application development

Successful candidates would preferably also have the following skills:

• Oracle, SQL Server
• APIs: Strong knowledge of RESTFull and HTTP Protocol, Azure APIM
• Familiarity with Financial and Risk systems such as FIS’ Quantum, SAP, Finastra’s Summit, QRM, Fedline, Bloomberg
• Additional Desired Technologies: Jenkins, SonarQube, JFrog Terraform, ARMs, Azure CLI, Powershell
• Identify areas for improvement and implement changes to enhance functionality and user satisfaction.
• Ensure services comply with organizational policies and industry regulations.
• Collaborate with security teams to maintain a secure and compliant environment.
• Implement and manage document security measures, including data labeling and classification.
• Develop and enforce policies for data access, sharing, and storage to safeguard company information.
• Identify opportunities for improving the service and implement changes to enhance performance and user satisfaction.
• Conduct regular reviews and audits to ensure the service remains aligned with business needs.

JOB SUMMARY

• The Financial crime end to end Programme aims to evaluate FC processes E2E to improve client experience, enhance control effectiveness and deliver cost transparency. The role of the E2E Operational Transformation Initiative Specialist is to drive specific transformation initiatives helping to ensure that the programme has strong end to end process foundation, and support the FCE2E Operational Transformation Lead in the following:
• Evaluate technology proposals with a solid understanding of future process need. Contribute to a model where process foundations are strong and CTQs are well defined and understood.
• Support the execution of assigned process simplification initiatives within the FCE2E Program, from set-up to implementation; providing on-the-ground process management and improvement expertise.
• Identify process optimization opportunities and align priorities with regional / local stakeholders.
• Contribute to the FCE2E roadmap planning and execution and target state design with relevant data points and to be processes.
• Build, develop and maintain relationships with stakeholders (from senior management to staff on the ground); ensuring strong collaboration towards achieving FCE2E transformation objectives while supporting stakeholders meet local priorities and targets.
• Develop capabilities and skills of, process owners, process participants and 2nd and 3rd LOD in the practice of process management and improvements; supporting capability development for using effectively global process tooling.

RESPONSIBILITIES

• Support improvement projects such as kaizen events and DMAIC projects to identify improvement opportunities and achieve targeted improvements, bringing together cross functional teams and following a structured stage-gate approach.
• Scope new process improvement and transformation opportunities working together with process owners and other stakeholders, with the aim to set the change initiatives up for success. E.g., define problem statements, objectives, measure of success, project team resource requirements, and roles and responsibilities.
• Execute cross functional initiatives, baseline current state performance, identify and validate root causes, prioritise and implement solutions.
• Establish effective performance management across various levels of the organisation. Provide guidance on building effective and well-balanced management scorecards, as well as operational dashboards to run day-to-day operations.
• Demonstrate good application of lean six sigma tools such as CTQ (Critical to Quality) trees, FMEA (Failure Mode Effects Analysis), VSM (Value Stream Maps) and other relevant tools based on improvement need.
• Maintain a relentless focus on removing process waste in order to optimise capacity.
• Perform cost benefit analysis for the opportunities identified and provide sufficient business case for decision making. Revise these cost-benefit analysis and business cases throughout the project/programme lifecycle as required.
• Manage projects/programmes ensuring on-time delivery, define and comply programme governance and manage stakeholder expectations throughout the lifecycle of the initiatives.
• Actively identify potential risks and issues related to the delivery of change initiatives and propose mitigation actions in a timely manner, escalating major issues.
• Provide coaching and guidance to front line in terms of continuous improvement. E.g., effective and data driven root cause analysis (usage of fishbone, 5 whys, pareto analysis), establishing visual management and control plans.
• Facilitate workshops for process mapping, idea generation, root cause analysis or others based on project need. Ensure use of collaborative tools to enable effective remote workshops. Ensure adoption of New Ways of Working (NWOW) tools and mechanisms as defined by the Transformation office.

Strategy

• Provide input to the vision of bank’s Financial Crime processes to future proof the bank.
• Continuously develop knowledge of business processes and understanding of industry best practice.

Business

• Partner with stakeholders across the organisation (WRB, CIB, FCSO, FCC CIO, Data) in order to develop better and sustainable solutions.

Processes

• Understand WRB and CIB processes related to Financial Crime business strategy and align process improvements and metrics to these priorities

People & Talent

• Support a change mindset, building a culture of client centricity, improvement habit, agility, and accountability through standardised metrics and measurement, with the expectation that everyone in Operations are drivers and owners of client outcomes.
• Continually strive to share key relevant knowledge and learnings with the others across the team.
• Lead through example and build the appropriate culture and values, embedding a high level of team engagement.
• Ensure ongoing training and development for professional and personal self-growth.

Risk Management

• Manage changes and reporting in line with all relevant risk management frameworks, where applicable

Governance

• Develop awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.
• Support effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required.
• Ensure that proposed changes/reengineering do not compromise existing risks and controls and where required strengthen them.
• Ensure process redesign/reengineering simplifies redundant, duplicate and unnecessary controls without value-added to effective risk management.
• Engage process and risk control owners upfront in design of process changes. Have oversight, direct tracking and monitoring of process improvement programs; and their impact on risk and control frameworks.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• FC E2E Programme Director
• FC E2E Accountable Executives (WRB & CIB)
• FCSO & FCC MT
• Head of KYC/ Onboarding and key Subject Matter Experts in CIB and WRB
• Head of Compliance and key Subject Matter Experts
• Head of Data/ Chief Data Office
• T&O Programme Management
• Programme Directors, Hives, Architects and Product Owners of Satellite Programs contributing to the delivery of the FCE2E transformation.

Other Responsibilities

• Operational Excellence - You are passionate about operational excellence and efficiency. You have an ability to spot unusual patterns and sharp attention to detail.
• Analytical - Excellent analytical skills, including ability to use business intelligence tools, and sort through complex data to articulate business trends and implications.
• Discipline - Excellent time-management skills and ability to handle multiple tasks simultaneously. Highly process and policy oriented.
• Attitude - Goal-oriented, positive and proactive. Comfortable in a fast-paced, results-oriented work environment. Ability to communicate effectively with senior leaders.

Our Ideal Candidate

• 5 plus years experience in Banking industry especially Financial Crime related roles is a requirement.
• Strong understanding of Financial Crime related processes, technology, rules and regulations are requirements,
• Bachelor’s degree in Business, Finance, Data Science, Statistics.
• Prior experience in Process Improvement / Process Excellence / Change Management and Transformation type roles would be an advantage
• Certified Lean Six Sigma Black Belt or equivalent would be an advantage
• Ability to use Python or R to perform Statistical and Data Analysis is an advantage

Role Specific Technical Competencies

• Lean Six Sigma / Process Improvement
• Statistics & Advanced Data analysis
• Written and oral presentation skills
• Data Science & Programming (Python)
• Project Management
• Financial Crime knowledge

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

Supply Chain Management (SCM) is responsible for the overall commercial and risk management with the bank’s external third-party vendors. To meet increasing business demands, the SCM team is looking for a candidate with strong experience in sourcing / procurement with a specific expertise in aAuctions (with a preference for Reverse eAuctions), and the gravitas to engage stakeholders within business function to support key priorities. The successful candidate will be responsible driving the adoption of auctioning capabilities and influencing and executing sourcing activities through auctions in collaboration with the SCM Category Management capability as well as various business functions and related support teams and must be able to demonstrate excellence in driving favourable commercial outcomes. The successful candidate will also be responsible for benefits tracking and reporting.

RESPONSIBILITIES

Strategy

• Develop the eAuction capability within Supply Chain Management, including:
• Enhancing existing processes to embed eAuction Capability
• Integrate eAuction thinking into the SCM community
• Identify Priority Reverse Auction opportunities from in-flight Sourcing Engagements
• Drive the execution of eAuctions by supporting Global Category Management and embedding the approach into the Global Category Strategies.
• Liaise with the business functions leads to produce a needs assessment that is aligned to their business plans

Stakeholder Management

• Ensure the intrinsic business value of the eAuction approach is communicated and understood by the business functions and the SCM department.
• Provides guidance on the SCM eAuction process, system, and benefits.
• Assist stakeholders in achieving their strategic objectives through the deployment of eAuctioning.

Project Management

• Identifies and mitigates risks that would impact the overall success/failure of eAuctioning.
• Ensures eAuction supported sourcing projects are prioritized and delivered against agreed timelines
• Supports, leads and executes sourcing initiatives supported by eAuctioning.
• Implements regular category eAuction reviews with Global Category management leads, to ensure all stakeholder requests are being owned

Cross Functional Engagement

• Work in a highly effective Supply Chain Management (SCM) team that will deliver commercial agreements that exceed stakeholder and client expectation.
• Keeps open channels of communication to ensure high level of engagement
• Contribute to process improvement initiatives
• Engages functions and businesses in collaboration with Global Category Management to enhance awareness of the eAuction process.

Risk Management

• Assist in effective governance and controls for the eAuction engagement process.
• Supports the business functional vendor management teams in day 2 supplier matters
• Operate in compliance with mandated sourcing processes, policies, and procedures

REQUIREMENTS

• Bachelor/Master Degree with 5 years’ experience in Procurement
• eAuction practitioner
• Possess strong relationship-building skills, with an ability to work effectively with peers and senior stakeholders across multiple regions
• Agile and comfortable with dealing with complex datasets
• Effective verbal and written presentation and exceptional communication skills
• Strong project management and problem-solving skills
• Self-starter and resilient
• Strong cognitive ability to design meaningful dashboards to drive key management decisions

Job Summary:

To underwrite Financial Institutions (FI) and Financial Lines account within International Specialties and provide counsel and advice on underwriting related issues. Provide technical expertise in this business area and maintain and improve market reputation of the Beazley brand.

Key Responsibilities:

Product Specialist

• Develop and maintain the focus group(s) strategy to ensure optimum profitability, premium growth, and market share.
• Liaise with other Beazley Focus Groups offering similar coverage to foster a consistent underwriting approach across the company.
• Oversee the development of focus group(s) products, underwriting guidelines and rating techniques.
• Liaise with the claims team to ensure claims frequency and severity is effectively monitored in the pursuit of underwriting profitability.
• Marshall and identify the necessary internal and external resources to anticipate and monitor developments that may alter the perception of risk.
• Liaise with the Broker Relations and Marketing team to promote our capabilities to our broker partners to pursue profitable long-term growth.
• Create and maintain a competitive differentiation for the focus group’s products, by building the brand to facilitate the placement of new business with Beazley.
• Monitor competitive, regulatory, distribution and economic environments for business opportunities in conjunction with the relevant stakeholders.
• Recognised as a product expert and leader internally and externally.

Underwriting

• Develop and underwrite a profitable portfolio of Asian FI business as part of International Specialties.
• Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing.
• Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level.
• Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable.
• Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the Asian FI account.
• Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks.
• Comply with Beazley’s underwriting control standards for business written through Lloyd’s and any of Beazley’s subsidiaries or internal MGAs.
• Develop a good working relationship with the claims managers on this class of business.

Client Management

• Advise, assist and service clients on insurance and risk matters to ensure clients’ satisfaction.
• Foster positive relationships with clients to get a mutual understanding of both their and Beazley’s needs.
• Maintenance of good business relationships with brokers.
• Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients.

General

• Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley.
• Develop best practice and disseminate business and class knowledge within the FI, International Specialties and Specialty Risks team.
• Work with peers within FI, International Specialties and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities.
• Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability across the Group.
• Production of presentations and marketing literature as required.
• Production of business plans/research documents for the Asian FI account as required.

It is important that within all your interactions both internally and externally you adhere to Beazley’s core values - Being Bold, Striving for Better, and Doing the Right Thing – as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates FCA and PRA Conduct rules.
• Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

Skills & Abilities

• Proficient underwriting skills
• Accurate and numerate
• Strong analytical skills with attention to detail
• Able to communicate effectively with others, both verbally and in writing
• Ability to manage time, meet deadlines and prioritise
• Motivational skills, including ability to train other underwriters / support staff

Knowledge & Experience

• General commercial and financial knowledge
• Experience in insurance industry
• Extensive underwriting experience and expertise in FI and the Asian markets
• Thorough knowledge of underwriting policy, philosophy and practice
• Advanced knowledge of underwriting processes and systems
• Client service experience

Aptitude & Disposition

• Result focused, self-motivated, flexible and enthusiastic
• Professional approach to interact successfully with managers/colleagues/external suppliers
• Team worker as well as able to work on own initiative
• Customer focused, with a strong ethic of service and fairness to the customer

Competencies

• Achievement drive
• Analytical thinking
• Strategic thinking
• Service focus
• Team working
• Forward thinking
• Influencing
• Conceptual thinking

We are hiring Quality Control Specialist to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Project management: analytical, raw material and microbiological method introduction and analytical equipment qualification
• Assist in regulatory filing and method launch
• Helping out in invalid results tracking, trending and investigation
• Conducting unexpected results investigation
• Control trend establishment and investigations
• Reference standard and reagent qualifications
• Conducting compendia review
• Assisting in audit preparation and involvement and other tasks as assigned.

Job Requirements

• A minimum experience of 3-5 years in Pharmaceutical, Biopharmaceutical or related manufacturing environment.
• Six Sigma Greenbelt training would be helpful.
• Demonstrated experience e.g. in the area of method validation, method transfer, method verification.
• Demonstrated ability to collaborate with cross functional or cross sites to achieve objectives.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

BRIEF DESCRIPTION

This position works with the reporting head in the department to execute service agreements at, or above the customers' standards. He or she is accountable to handle principal & agency related shipments; documentation preparation and to also work closely with the Sales Team to deliver excellent service to our customers.

JOB SCOPE

• Timely completion of documentation flow to facilitate the import/export/cross trade shipments.
• Issue shipment related documents (i.e Bill of Lading, invoices, pre-alert, etc).
• Coordinate closely with internal offices / agencies & clients to deliver a seamless supply chain flow.
• Equipment/inventory planning and fulfilment.
• Provide quotations and sailing schedules as requested by a direct inquiry from customers.
• Ensure timely monthly closing of jobs and maintaining relevant files relating to shipments to provide a record and review trail.

WHAT ARE WE LOOKING FOR

• Minimum 1 year operational experience in NVOCC / Co-Loader is preferable for this position.
• Preferably specialised in Logistics/Supply Chain or equivalent will be an added advantage.
• Experience in liasing with Shipping Principals and Agencies will be an added advantage.
• Result oriented, pro-active and possess a positive work attitude with good customer service.
• Fluency in both written and verbal communication skills (English).
• Required Skill(s): Microsoft Office (Word / Excel), preferably Microsoft Outlook as well.
• Salary offer will scale accordingly to your relevant work experience.

ATTRACTIVE COMPANY WELFARE BENEFITS

• 5 days work week
• Medical & Dental Benefit
• Other benefits (revealed during interview phase)

PLEASE INCLUDE THE FOLLOWING IN YOUR CV

• Last drawn salary
• Expected salary (salary offer is negotiable and will be in accordance to level of experience)
• Availability
• Reason(s) for leaving current/previous job

Responsibilities:

• We are seeking an experienced IT Contract Specialist to review and negotiate IT contracts with suppliers for various Bank initiatives.
• The role involves close collaboration with Strategic Sourcing & Procurement, Group Legal, and IT stakeholders to safeguard the Bank’s interests and optimize supplier value.
• Negotiating and reviewing IT contracts, ensuring compliance with bank policies, standards, and guidelines.
• Providing expert advice on contracts, identifying and mitigating risks, and explaining contract gaps to stakeholders.
• Maintaining strong communication with internal teams to promote a robust risk culture and collaborative decision-making.

Skills/Requirements:

• Contract Negotiation: Expertise in negotiating IT contracts with suppliers.
• Stakeholder Management: Ability to collaborate effectively with cross-functional teams, including Strategic Sourcing & Procurement, Group Legal, and IT.
• Risk Management: Skilled in identifying, assessing, and mitigating risks related to contracts.
• Compliance Knowledge: Understanding of policies, processes, and guidelines to ensure contract compliance.
• Communication: Strong verbal and written communication skills to explain contract details and risks to stakeholders.
• Problem-Solving: Ability to identify contract gaps and provide practical solutions.
• Attention to Detail: Meticulous in reviewing contracts and ensuring all terms align with organizational objectives.
• Reporting Structure: Reports to the Sales Manager, adhering to quality and environmental management protocols while contributing to improvement initiatives.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

We’re looking for someone energetic, proactive and meticulous to ensure the smooth and efficient running of our delivery operations. If you love delighting customers, take complete ownership of your duties, and strive for excellence, we want to hear from you.

You will:

• Pack, deliver, set up and tear down catering buffets/mini buffets in a timely and organised manner.
• Pack and deliver general meal box orders in a timely and organised manner.
• Achieve a high level of customer satisfaction and service standards.
• Maintain a high level of hygiene and cleanliness of delivery vehicle(s).
• Assist in logistics-related work.
• Perform any other ad-hoc tasks assigned to you from time to time.

We're looking for someone with:

• Ownership - you think and act like a business owner, not a worker.
• Strong work ethic - you care deeply about doing things well.
• Optimism - you always see the glass as half full.
• Hospitality - you love delighting customers.
• Physical strength to handle bulky items.
• A class 3 driving license (manual).
• 2 years driving experience (preferred).

What's in it for you:

• Halal certified food establishment.
• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house university program to help you grow.
• Other benefits include competitive compensation package, health care and birthday leave.

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Who we are looking for

The Product Specialist plays an integral role in the ongoing relationship management of existing clients to educate clients and prospects in the use, features and benefits of the Charles River Investment Management Solution & Alpha Data Platform (collectively the Alpha Platform) across multiple Asset Classes within Asian Pacific Markets. The role will additionally involve some participation in pre sales engagements as required. As a Product Specialist you will be responsible for remaining current on the latest in the Alpha Platform technology as well as best practices for deployment across our clients. You will leverage your experience with the Alpha Platform to work primarily with Traders, Managers and Operations professionals, ensuring they get the most value from the platform.Reporting to the Manager of Sales Engineering - APAC and ultimately to the Director of Sales - APAC, this role involves enhancing CRD’s regional footprint within the existing client base to maximise the benefits of the solution and extending usage to other areas of the platform, through active client engagement, demonstrations, one-to-one workshops and targeted client & prospect events. As a subject matter expert, the role works closely with both the Sales, Client Management and Support teams to ensure all product, workflow, and best practice questions and objections are thoroughly addressed. A core component is understanding the business requirements and the ability to present and demonstrate our platform solutions to maximise value to the client. This is a senior role and the Product Specialist must be perceived as highly credible and knowledgeable in both the investment industry and all Alpha Platform solutions.

Why this role is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019.

What you will be responsible for

Based in Singapore, the role involves demonstrating Alpha Platform solutions to many of the world’s most significant investment management, wealth management, banking and insurance companies.

• To be a product expert on the CR IMS and Alpha Data Platform.
• Liaison between market participants, existing clients, internal stakeholders.
• Close interaction with Charles River Relationship Management and Sales team to drive forward end-client adoption of our solutions and drive new opportunities.
• Forge relationships with Charles River clients through business and social contact.
• Travel to clients and prospective clients across Asia Pacific.
• To quickly become familiar with developments of and enhancements to CR IMS and Alpha Data Platform.
• Informal training of Charles River Sales team, Relationship Management team, implementation staff and clients in the product.
• Assist with RFPs and POCs

The role requires the successful applicant to allocate time as follows:

• 25% Organise and run client engagements and detailed workshops with business units and end users
• 25% preparation and detailed product presentation and demonstration to highly sophisticated investment professionals
• 25% follow-up with clients & prospects to close out any unanswered questions or objections.
• 10% assist with RFPs or request for information preparation.
• 10% self training on product featurs and training of internal teams on how clients are using the system.
• 5% represent CRD at conferences and Industry trade show events.

What we value

These skills will help you succeed in this role:

• An understanding of investment markets from a front and/or middle office perspective and what each user persona requires to be effective.
• Must have technical acumen to understand requirements and objections and be able to articulate and demonstrate CRD advantages.
• Excellent organisation skills; ability to manage multiple complex tasks simultaneously and meet self-imposed deadlines in a dynamic environment.
• Foster relationships with senior market practitioners in large and small corporations.
• Superior oral and written communication and interpersonal skills.
• Able to differentiate and work at strategic and tactical levels simultaneously.
• Consultative presentation style to diverse and complex audiences
• High degree of proficiency in navigating front and middle office investment applications
• Language skills – Mandarin, Cantonese, Korean, Japanese or Thai would also be an advantage, but not mandatory.

Education & Preferred Qualifications

• Experience in the financial markets industry is mandatory.
• Minimum of 4-5 years of Financial Services industry background and experience with investment management software and/or data solutions,
• Bachelors Degree from a leading university in Business Management, Economics, Finance, Computer Science

Additional requirements

• 20-30% estimated Asia-Pacific regional travel.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

• Job location: Jalan Buroh (West area)
• Will be required to travel to other office locations located in the Central region.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!Ÿ

Job Responsibilities:

• Install and configure desktops, laptops, tablets (Android/iPad), printers, desk phones etc and relevant client and local applications.
• Install hardware and other peripheral components such as monitors, keyboards, printers, memory, and disk drives for users.
• Load and update specified software packages such as operating systems, word processing, spreadsheet, office productivity or other programs into designated computers.
• Provide software support to end users for issues related to windows operating system, browser, or other settings for running office productivity tools and global and local applications.
• Resolve incidents, problems, and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction.
• Support for SAP (SAP GUI and Printers), Fileserver, DHCP, DNS, Active Directory, FTP/SFTP for file transfers/EDI, with escalation to internal teams or relevant vendors where required.
• Provision of user in AD, including adding and maintaining users in appropriate systems.
• Responsible for the IT-onboarding for new joiners, with the prompt provision of computer and M365 email account.
• Responsible to ensure end user computing device security is up to date and managed.
• Recommend or perform minor remedial action to correct problems.
• Prepare and perform desktop refresh deployments and implementation in accordance with IT standards/strategies/road maps.
• Responsible for maintaining an up-to-date inventory list of all IT equipment at various locations.
• Adhere to digital workplace best practices, procedures, guidelines and compliance with audits and industry standards (CSV, ICS, etc.)
• Review and recommend improvement to existing processes, facilities and IT infrastructure.
• Work collaboratively with group IT and business departments

Job Requirements:

• Strong end user computing skills (desktop hardware & operating systems, office productivity software, desktop security system management & policies)
• Knowledge in performing basic network troubleshooting.
• Knowledge of Microsoft 365, Intune MDM.
• Knowlege of ASRS will be advantageous.
• Excellent analytical and problem-solving skills.
• Good communications skills.
• Good understanding of IT service management processes.
• Experienced in supporting VIP users.
• Experienced in implementing technological improvements for increase productivity.

Other Requirements:

• Diploma/Bachelor's degree in Computing/Information Technology or equivalent.
• Minimum 3 years of hands-on experience in managing Windows 10/11 environment and supporting basic network infrastructure and servers.
• Demonstrate knowledge of end user computing management platforms, tools, frameworks, standards, policies, and trends.
• Demonstrate experience in deploying and supporting end user computing environments, preferably in multinational companies and across regions.
• Demonstrate proficiencies in office productivity tools (M365 suite), Microsoft Desktop and Active Directory technologies, Ivanti, Anti-virus, ZScaler and MFA.
• ITIL and Microsoft certification will be advantageous.
• Demonstrate ability to use remote administration tools.
• IOS and Android Mobile Device Management

The Product Management Specialist supports organization-level projects covering a broad spectrum of topics and/or responsibility areas as assigned by the Director or Department Head.

Projects undertaken may be related to managing tools and IT solutions for RC programmes. new disability services, enhancing current disability services and innovation for achieving RC’s vision of thriving and inclusive communities.

The post-holder must be a quick thinking and multi-skilled professional with great communication, collaboration and multi-tasking abilities.

Key Result Areas

Product Management

• Engage and influence stakeholders to analyse and document organisational and users’ needs, and write user stories and product feature requirements for enterprise applications (e.g. HR Management System, Finance and Accounting System, Client progress outcomes tracking system).
• Plan and prioritise product features backlog for development, testing and deployment
• Support the sourcing of, contracting with and managing relationships with software development and IT vendors to meet the requirements of the project
• Project manage the development of the software application, including leading the user acceptance testing and technical discussions with vendors to resolution.
• Work cross-functionally to solve problems and to lead in implementing changes (technical, functional and operational) with stakeholders.

Application Development

• Code Google Workspace apps to automate tasks with Google Apps Script so as to enable effective management of Google Drive files and extraction of data from Google Sheets for reports
• Document and maintain the codes

Product Management Operations

• Manage Product Management plans and activities in each phase of the project including risk mitigation, quarterly budget planning and reporting and vendor procurement activities
• Continuously improve product management operations processes in order to adapt to evolving organisation goals, project objectives and strategic shifts

Job Holder Requirements

• Minimum Degree/Diploma holder in Computer Science, Engineering or similar field, or equivalent work experience
• Using Google Apps Script to enhance Google Workspace apps
• At least 3 years working experience in product development in enterprise or consumer applications or 3 years in a social service agency implementing change management initiatives
• Experience in coding with JavaScript will be a plus
• Track record of volunteering or serving the community including with public or non-profit organisations will be a plus