About BullionStar:
BullionStar is a trusted and premier bullion dealer in the precious metals industry, providing customers with a convenient and secure platform to buy, sell, and store bullion. With a strong focus on transparency and regulatory compliance, we are committed to maintaining the highest standards of integrity in all our operations.

Job Summary:
BullionStar is seeking an experienced and detail-oriented AML Compliance Specialist to join our team. The successful candidate will be responsible for ensuring that BullionStar adheres to all applicable Anti-Money Laundering (AML) regulations and guidelines, implementing effective AML controls, and supporting the continuous improvement of our compliance framework.

Key Responsibilities:

• AML Management: Provide support to develop, implement, and maintain the company’s AML policies, procedures, and controls to ensure compliance with MAS regulations and local legislations.
• Transaction Monitoring: Conduct transaction monitoring to detect and report suspicious activities. Review and analyse alerts generated by our AML monitoring system.
• KYC/Customer Due Diligence: Conduct Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Customer Due Diligence (ECDD) processes for new and existing customers. Review information and documentation received, ensuring accuracy and compliance with regulatory requirements. Approve or escalate cases as needed to ensure proper risk assessment is completed before allowing transactions to proceed.
• Customer Liaison: Work directly with customers to guide them through KYC/AML documentation processes, answer inquiries, and ensure compliance is maintained.
• Reporting: Prepare and submit Cash Transaction Reports (CTRs) and Suspicious Transaction Reports (STRs) to the relevant authorities in a timely manner.
• Training & Awareness: Provide regular AML training and guidance to employees to enhance their understanding of AML obligations and best practices.
• Regulatory Reporting: Ensure accurate and timely submission of regulatory reports and filings as required by MAS and other regulatory bodies.
• Continuous Improvement: Stay updated on changes in AML laws, regulations, and best practices. Recommend and implement enhancements to the AML compliance framework.
• Collaboration: Work closely with other departments, including stakeholders, legal, and operations, to ensure a cohesive approach to compliance.

Qualifications:

• Diploma in Finance, Business, Law, or any related field.
• Minimum of 2-3 years of experience in AML compliance, preferably within the financial services or precious metals industry.
• Strong knowledge of MAS AML/CFT regulations and PEP screening.
• Experience with transaction monitoring systems and KYC/CDD/ECDD processes.
• Excellent analytical skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to train others.

Location

The job location is at 45 New Bridge Road. This bustling location is located in between Chinatown and Clarke Quay with the Clarke Quay MRT located just across the road making commuting easy.

Salary and Benefits

The salary is dependent on your capability, experience and skills. The typical starting salary is from SGD 3,000 to SGD 4,500 per month for a driven candidate plus up to three month's bonus salary. BullionStar furthermore offers reimbursement of medical bills and access to an employee health and fitness benefit program.

What you will do:

As a Supply Chain Specialist, you will be reports to the Logistics & Distribution Program Management/OPEX Leader, APAC. The incumbent is required to provide operational support to the L&D organization in the area of planning, reporting, logistics and distribution cost analysis and modelling, work closely with material planning team to conduct supply planning optimization analysis, operation efficiency analysis, budgeting and project management. The person will also be required to either lead or support key regional operational excellence initiatives and projects and programmes and ensure their completion and delivery of results.

How you will do:

• Prepare weekly or monthly L&D management reports & presentation materials as and when needed and provide detailed analytics on the reports,
• Conduct cost and efficiency analysis for all L&D related projects and studies through the development of appropriate templates & models. Collects and analyses data systems, procedural activities and information flows, and assess the efficiency and costs of supply chain processes,
• Recommend improvements in the area of reporting, supply planning, customer service, inventory management, logistics and distribution cost optimization,
• Lead/Support implementation of L&D projects in system integrations, continuous process improvements, new logistics & distribution projects and S&OP process. Manage project management activities for functional projects. Responsible for profitable and timely execution of specific project or projects,
• Support Operational Excellence culture building programs and work with regional teams to build a continuous improvement environment,
• Support the development of L&D policies and procedures in accordance to JCI policies and SOX requirements,
• Manage Governance and Cadence for KPIs and reporting,
• Implement controls and improvement mechanisms for KPIs and reports and tracking to ensure a predictive rather than reactive operation,
• Support any ad hoc projects as and when assigned by the supervisor
• Location: Serangoon North Ave 5

What we look for:

• Degree holder
• Certified Lean Six Sigma Yellow/Green Belt (preferred),
• Minimum 2/3 years of relevant working experience within a MNC environment preferably with few years of experience as a Business/Financial/Supply Chain Analyst,
• Enthusiastic individual with high initiative; embraces challenges in a dynamic environment,
• IT savvy with advance Microsoft Excel skills,
• Experience in SAP with knowledge on Power BI, Power Automate tools is a plus,
• A team player with good interpersonal and communication skills,
• Analytical and logical with ability and confidence to present to senior management,
• Ability to work under pressure with multiple projects while meeting challenging deadlines.

Position Overview:

The Digital Marketing Specialist will play a critical role in shaping our social media

presence and strategy. You will develop and execute social media marketing plans,

maintain customer relations, provide market insights, and manage the social media

team. Your goal will be to leverage social media to acquire customers, enhance brand

loyalty, and achieve our marketing objectives.

Key Responsibilities:

• Strategic Planning: Contribute to the overall marketing strategy by leveraging

social media platforms to identify and acquire customers. Develop

comprehensive social media marketing plans and programs for each product,

including directing promotional support and campaign execution.

• Customer Relations: Maintain and enhance online relations with customers

by organizing and developing specific customer-relations programs. Engage

with the audience to foster a positive brand image and address customer

inquiries.

• Market Analysis: Provide short- and long-term market forecasts and reports

by overseeing the collection, analysis, and interpretation of market data. Utilize

insights to create new strategies for market development and identify growth

opportunities.

• Strategy Development: Create and implement innovative strategies for

market development. Acquire and analyse data, consulting with internal and

external sources to refine and adjust strategies as needed.

• Research Database: Maintain a comprehensive research database by

identifying and assembling relevant marketing information. Use this data to

inform decision-making and strategic planning.

• Information Provision: Offer marketing information by responding to

questions and requests from internal stakeholders and external partners.

Ensure that accurate and relevant information is readily available.

Qualifications & Skills:

• Education: Bachelor’s degree in Marketing, Communications, or a related field.

• Experience: Proven experience in social media management, with a strong

understanding of various social media platforms and digital marketing

strategies. Experience in [specific industry, e.g., apparel or sports] is a plus.

• Skills: Proficiency in social media management tools, content creation, and

analytics. Strong organizational, communication, and leadership skills.

• Analytical Abilities: Ability to analyse market data, forecast trends, and make

data-driven decisions.

• Creativity: Innovative thinking with a creative approach to problem-solving and

content development.

• Leadership: Experience in managing and developing teams, with a focus on

motivating and mentoring staff.

RESPONSIBILITIES

Serve as member and supporting the regional GBTO/COO/RSG/ACH team in managing the Sourcing activities, Third Party Risk Management from sourcing perspective, sourcing category management and supplier relationship management as well as transversal project management. Support on sourcing governance, controls, and communication.

Main Responsibilities:

Lead the standard end-to-end Sourcing process on the assigned categories: from market research, understanding of the internal client’s and the business requirements, followed by RFP process and contract implementation.
Partner with key internal functions including IT, Legal, Compliance, Finance etc. across Asia locations and also with Group Sourcing team based in Paris.
Achieve category cost improvement targets through price negotiations. This would require analysis of complex supplier proposals and use decision-making tools and models, including financial and non-financial criteria, to facilitate award recommendations.
Negotiate contracts, terms, and conditions with suppliers and ensure compliance to Group requirements.
Collaborate with internal clients ensuring their satisfaction, whilst securing the sourcing processes.

Risk Management:

Support to define, enhance, document, and implement Strategic Third-Party Risk Management standards in terms of policies, processes, SLAs, interface to other processes, key procedures, data and systems used to support the process.
Establish process and controls to reduce operational, supplier and legal risks and enhance efficiency.

Category Management and Supplier Relationship Management:

Leading in-depth spend analysis and data mining in order to deliver strategic and comprehensive category management plan.
Identification of the key supplier and maintain effective governance and communication with the senior management of SG and the vendors.

Governance:

Ensure Sourcing process compliance with Group standards and maintain a culture and practice of highest ethical standards and behavior.
Managing the management reporting to provide visibility to management on Sourcing topics
Drive standardized procurement and third-party risk governance processes to support Third Party Management & Sourcing objectives and strategies.
Monitor the sourcing performance and to follow-up the project pipeline.

Project Management:

Leading or assisting to various transformation projects to improve the Sourcing process.
Support the development of tools to perform third party risk and control analyze the efficiency of the controls

PROFILE REQUIRED

Strong experience in Sourcing / Vendor Management and ideally from Banking industry
Strong interpersonal and stakeholder management skills, energetic, proactive and positive can do attitude
Strong knowledge in Asia market benchmark and local regulatory requirements
Knowledge and understanding of contracts and legal clauses
Knowledge of PowerBI and system development workflow is a plus
Solid presentation and communications in English both verbal and written
Solid analytical skills, number person with high quality deliverable
Take leadership role, strong sense of accountability and ownership
Willing to lean and develop skill
Simplification mindset
Ability to work in a challenging environment and speedy in response and efficient
Attention to details.
High standards of ethics and team spirit
Occasional travel may be required and other duties outside of the above may be requested on an ad-hoc basis

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

We are seeking a talented and dedicated Senior Paid Ads Specialist to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

• Position: Marketing Executive
• Industry: Meat & Cheese Trading Company
• Working Days & Hours: Mon-Fri 9AM – 6PM
• Office Location at Boon Lay / Jurong West, Singapore
• Basic Salary: $4000 to $4200 + AWS + VB

Requirements

• At least 3 years of Retail Marketing or FMCG food trade marketing.
• Understanding of E-commerce, digital marketing and social media are MUST.

Key Responsibilities:

1.Trade Marketing Support

• Support Marketing Director in planning and executing marketing campaigns to promote 3rd party brands at retail supermarkets.
• Coordinate marketing initiatives and promotional activities for 3rd party brand partners.
• Develop advertising materials for POSM, digital and social media channels.
• Assist in creating sales support materials and retail in-store promotions.

2.Retail Marketing for offline Gourmet Retail Shop and online company Eshop

• Support Marketing Director in implementing local store marketing, weekly promotions and activities to drive foot traffic and sales in Gourmet Retail Shop and online store to meet assigned sales target.
• Plan weekly promotions for company retail shop and online store (including selecting right mix of products and setting pricing).
• Assist in overseeing retail merchandising efforts for optimal product display and sales.

3.Marketing Apps Maintenance

• Support marketing team to maintain and update mobile apps, and platform optimization.
• Monitor and troubleshoot app performance issues for optimal functionality.
• Collaborate with UX/UI designers to enhance user interfaces and overall user experience.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Highlights:

• Attractive Compensation & Benefit
• Joining a growing company in a growing industry
• Good and Positive working culture

Responsibilities:

• Monitor and oversee daily accounting transactions and activities.
• Maintain and prepare full set of financial accounts regularly and manage cash and bank expense records.
• Administrate account receivables and accounts payables.
• Financial audit preparation and coordination the audit process.
• Review accounting documents, vouchers, company assets, discounts, interest, cash, bank transfers in muiltiple currencies, income withholding declarations, visa fees, employee tax declarations, reimbursements, procurement, and departmental activity budgets.
• Responsible for preparing bank reconciliation, expense reconciliation, monthly breadkdown of balance sheet items, amortization and other management reports required by management.
• Prepares withholding tax reports and satutory forms and ensure timely and accurate submission to local tax authorities.
• Proficient in Microsoft Excel: functions, conditional formatting, data validity, data collection, data statistics, charts.
• Proficient in Microsoft Word: reporting, format adjustment, catalog creation, layout configuration.
• Proficient in Microsoft Powerpoint: logical sorting, overall analysis, visual expression.
• Knowledgeable in Singapore double accounting standards, ERP/ accounting systems, chart of accounts/ journals and capable of conducting accounting audits.
• Participate in other duties and ad hoc projects as assigned.

Qualifications:

• Bachelor’s degree in Accounting/Finance, ACCA, CA Singapore or equivalent is preferred
• More than 2 years of hands-on experience in a professional accounting or corporate services firm preferred (undergraduate or non-undergraduate acceptable)
• Knowledgeable in accounting principles and practice.
• Familiar with knowledge of relevant local laws, Singapore tax regulations and financial reporting standards
• Meticulous, independent, proactive, responsible, and able to meet tight deadlines.
• Strong communication skills in both English and Mandarin

E-commerce Specialist Intern

Responsibilities

Platform Management:

• Assist in updating and maintaining product listings across e-commerce platforms (e.g., Shopify, Lazada, Shopee, Amazon).
• Ensure accurate and appealing product descriptions, images, and pricing.
• Monitor stock levels and coordinate with the inventory team for restocking.

Campaign Execution:

• Support in planning and executing online marketing campaigns, including promotions and flash sales.
• Coordinate with design and content teams to create banners, ads, and promotional materials.
• Analyze campaign performance and suggest improvements.

Data Analysis:

• Track and analyze key e-commerce metrics, such as sales performance, conversion rates, and customer trends.
• Prepare reports and provide insights to improve online sales.

Our client is a global manufacturer. Due to business needs, they are now recruiting a Finance Transformation Specialist to be part of their Finance team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsible of Finance Transformation Specialist:

• Lead finance transformation projects, utilizing tools like Python or similar programming languages to automate and streamline manual processes.
• Design and implement workflow improvements to enhance efficiency and data accuracy.
• Collaborate with cross-functional teams to integrate financial systems and optimize reporting frameworks.
• Provide hands-on support in developing automated financial dashboards and analytics tools.

Requirement:

• 1–2 years of experience executing finance transformation projects.
• Strong IT skills, with hands-on experience in process automation tools (e.g., Python, RPA).
• Bachelor’s degree in Finance, IT, or related fields.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Summary

SDT Molecular is a Singapore medical device company that supply in-vitrodiagnostics (IVD) molecular diagnostics solutions to clinical laboratories in Singapore and Hong Kong. To support the company’s growth in the infectious diseases and genetic testing market, we are seeking for a highly motivated Application Specialist/Manager with a customer-centric mindset, constantly striving for both personal and professional development, to join our supportive team in this fast-growing industry.

Responsibilities

• Provide excellent application support and troubleshooting to customers in the molecular diagnostic laboratories
• Conduct product demonstration, presentations and technical training to customers
• Work closely with sales team to meet or exceed sales target, expand existing businesses, identify and develop new business and opportunities
• Work with suppliers to promote IVD products through workshops, seminars and exhibitions
• Conduct market intelligence research to understand customer application needs, market trends and competitions
• Provide technical training to the sales team to increase knowledge and effectiveness
• Build and maintain good rapport with existing and new customers

Requirements

• Master or Bachelor Degree in Biomedical Sciences or related studies
• Preferably with at least 2 year of application support experience in the biomedical science industries
• Knowledge and experience in real-time PCR is required
• Prior experience and knowledge of the molecular diagnostic market will be an advantageous
• Able to work independently and a good team player
• Proficiency in written and oral communication (English)
• Self-motivated with excellent interpersonal, communication and presentation skills
• Able travel occasionally for business needs

Interested applicants may apply here or send your application (enclosed with CV) to [email protected]. We regret that only shortlisted applicants will be notified.

· ITC Help Desk Specialist (Microsoft)

· Have at least 2 years of working experience

· Must be familiar with level support with tickets and resolving issues accordingly

· Familiar with Service support Matric as well as the Severity of the service level and resolve them accordingly

· Have working experience in windows 10/11, Microsoft Office suite

· Have experience working with Microsoft Active Directory, or Exchange preferred

· Familiar with handling user enquiries, creating and deleting accounts, and grant and deleting access permission.

· Must be a Fast learner, adaptable and able to work independently

[Job ID: 408654]

Responsibilities:

• Formulate/develop effective marketing strategies and campaigns/events to promote products/services that align with market trends and business goals.
• Track, review, and report the changes in customer engagement following the roll-out of each marketing campaign and measure the effectiveness of each campaign using various metrics.
• Collaborate with internal team (Designer, Digital Marketing) to develop campaign materials and support the execution.
• Collaborate with our in-house R&D and Product Management teams to develop marketing collaterals and support new product launch.
• Collaborate with regional marketing team (in APAC countries) for sharing of ideas and providing any support required.
• Responsible for the company’s brand awareness and presence through the use of various marketing channels and interaction with internal and external stakeholders
• Manage social media channels (Linkdin) and ensure constant engagement with potential customers.
• Develop and ensure all creative marketing materials (brochures, packaging design, etc.) undergo regular review and adhere to brand guidelines.
• Plan, organize, coordinate, and execute marketing events, exhibitions and promotional activities.
• Conduct market research and analysis to evaluate trends, brand awareness and competition landscape.
• Develop and design marketing campaign themes to enhance engagements for new products and promotions.
• Plan and manage the day-to-day operations of marketing activities.

Requirements:

• 2 years of marketing experience in life sciences/biomedical related industries
• Knowledge and experience in both digital and traditional marketing.
• Proficient in English and Japanese to liaise with Japanese Headquarter

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

Cyber Security Specialist (VAPT)

Job Description

Architect, design, review and implement cyber security resilient in our product and projects. You are familiar with cloud security architectures and solutions, making sure the companies can operate in a safe, secure environment.

Responsibilities

• Responsible in managing CyberSecurity VAPT, Vulnerability Assessment, Risk Management and Testing.
• Manage Network and Cloud Security Risk Assessment and Audit.
• Involved in handling Government Projects related to risk, security attacks and system solutions.
• Consultancy on software and hardware for security vulnerabilities and risks
• Plan VAPT, execution, result analysis and provide fix recommendation.
• Provide guideline such as coding, key management, hardening, patch management, backup management, incident management, etc.
• Familiar with IM8 requirements and CIS, NIST security benchmark, cyber security tools to perform preliminary scan.

Skills Required

• Strong in knowledge in CyberSecurity, Risk Assessment, VAPT, Vulnerability and Cloud Security.
• Strong in VAPT management.
• Good in handling Vulnerability Assessment.
• Knowledge of Penetration Testing on System or Mobile.
• Technically incline in CyberSecurity, Cloud, Risk and Vulnerabilities.
• Possess knowledge of IM8 and Government projects experience is preferred.
• Degree/Certifications in CyberSecurity.
• Possess CyberSecurity certifications.
• Possess Government domain is preferred.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Are You Ready to Keep Things Cool? Join Us as a Refrigeration Technician/Specialist!

We are on the hunt for a passionate, skilled Refrigeration Technician to take charge of our supermarket’s refrigeration systems! This is your chance to join our dynamic Facilities & Maintenance team and ensure our refrigeration units are running at their absolute best, day in and day out.

If you are someone who thrives on solving complex problems and loves working with systems this is the role for you! From troubleshooting urgent issues to performing maintenance that will keep our systems running smoothly, you will be at the heart of our operations.

Department: Facilities & Maintenance

Employment Type: Full-time

Job Summary:

We are seeking a skilled Refrigeration Technician to manage and maintain refrigeration systems in our supermarket. The role focuses on ensuring optimal performance, minimizing downtime, and extending the life of refrigeration units to preserve perishable goods effectively. You will be responsible for installing, maintaining, diagnosing, and repairing refrigeration equipment to meet safety, environmental, and quality standards.

Key Responsibilities:

• Installation & Maintenance: Install, maintain, and repair commercial refrigeration systems, including refrigerators, freezers, and display cases.
• Troubleshooting: Diagnose issues in refrigeration equipment and perform corrective actions to minimize downtime.
• Preventive Maintenance: Implement preventive maintenance programs to reduce the risk of breakdowns and extend the life of refrigeration units.
• Temperature Monitoring: Ensure that refrigeration systems maintain appropriate temperatures for the storage of perishable goods.
• Compliance: Ensure all refrigeration systems meet safety standards, and environmental requirements
• Energy Efficiency: Optimize refrigeration systems for energy efficiency and sustainability.
• Emergency Response: Respond promptly to refrigeration-related emergencies, providing technical support to minimize disruption to supermarket operations.
• Parts & Inventory Management: Coordinate the purchase of parts and maintain an inventory of essential refrigeration components.
• Vendor Coordination: Work with external vendors and contractors for large-scale repairs or upgrades of refrigeration systems.
• Training: Train store staff on proper handling and basic troubleshooting of refrigeration units.
• Documentation: Maintain records of maintenance work, equipment performance, and compliance checks.
• Ad-hoc duties assigned.

Requirements:

• Technical diploma or certification in Refrigeration, HVAC, Mechanical, or related fields (e.g., Higher Nitec, Nitec, or NTC).
• At least 3 years of experience working with commercial refrigeration systems.
• Experience in the supermarket, retail, foodservice and/or commercial refrigeration industry is preferred.
• Strong knowledge of refrigeration systems and their components (compressors, evaporators, condensers, etc.).
• Proficient in troubleshooting and diagnostic techniques.
• Familiarity with refrigerants and environmental regulations.
• Strong attention to detail and ability to follow safety procedures.
• Ability to work independently and as part of a team.
• Ability to lift and move heavy equipment.
• Must be able to work in cold environments for extended periods.
• Comfortable with working on ladders or in confined spaces.

Work Environment:

• Primarily in-store, with occasional travel to multiple locations.
• May be required to work outside of regular business hours for emergencies or scheduled maintenance.

Job Opportunity: HR Operations Specialist

We are seeking an exceptional HR professional to join our dynamic team. As an HR Operations Specialist, you will play a vital role in supporting our diverse workforce and driving business growth.

About Us

D Wall is a growing SME specializing in the development of large-scale, cost-effective housing solutions for migrant workers in Singapore. We prioritize operational efficiency, profitability, while fostering a culture that genuinely cares for our people.

Job Responsibilities

• HR Administration: Prepare employee contracts, manage annual leave records, and liaison with government agencies.
• Monthly Foreign Employee Salary Preparation: Manage salary timecards, foreign worker levies, IR21 filing, and medical insurance.
• Secretarial and Administrative Support: Provide support to the HR Business Partner.
• Employee Lifecycle Management: Manage the employee lifecycle from hiring to exit.
• HR Systems and Processes: Optimize HR systems, processes, and operations.
• Compliance: Ensure HR processes comply with labour laws, regulations, and company policies

Requirements:

• Diploma in Human Resource or equivalent
• At least 2 years of relevant experience in a related field
• Proficiency in MS Office (Word & Excel)
• Strong English language skills
• Meticulous attention to detail
• Excellent communication and interpersonal skills

What We Offer:

• Opportunity to work with a dynamic and growing organization
• Collaborative work environment
• Professional development and growth opportunities

If you are a motivated and experienced HR professional looking for a new challenge, please submit your application, including your resume and cover letter.

Roles & Responsibilities

Outsystems Developer

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

We are looking for candidates who are self-starter, innovative mindset and enjoys experimenting and playing with new tech.

Right profile:

Mandatory:

• OutSystems development experience for at least 2 years .
• Worked on HTML5, CSS3, JavaScript, SQL, C# or even mobile native technologies.
• Experienced in SQL query and scripting.

Good to have:

• Certification in OutSystems is an advantage.

Responsibilities include but are not limited to:

• Design, build and configure applications to meet business process and application requirements.

Why join us?

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

• Collaborate with internal and external ICT providers/vendors to manage and support vessel IT systems effectively.
• Address and resolve vessel IT operational issues proactively while sharing technical expertise in broader vessel IT projects.
• Ensure the stability and availability of vessel IT equipment, services, and satellite communications to maintain business continuity.
• Deliver IT support and ensure quality service across all vessels.
• Under the guidance of the Fleet IT Manager, conduct thorough assessments of systems, applications, and processes to identify cybersecurity risks and control gaps.
• Communicate openly with the Fleet IT Manager to implement updated cybersecurity methods and policies.
• Install, test, maintain, and support onboard hardware and software applications.
• Manage fleet databases by updating and maintaining relevant documentation and system logs to ensure accuracy and currency.

Requirements:

• Diploma in Computer Science/Engineering, Electrical or Electronics and Communication Engineering, or a related field.
• Proficiency in networking and experience with firewall and managed switch configuration.
• Familiarity with Windows Server Administration, VMware, and virtualization implementation.
• Strong analytical skills with attention to detail, delivering high-quality results within deadlines.
• Excellent problem-solving abilities, backed by sound reasoning and judgment.
• Clear and confident verbal and written communication skills to establish credibility and demonstrate expertise.
• Willingness to work extended hours and travel as needed.
• Practical experience in vessel IT application management, database management, cybersecurity, incident management, and satellite communication equipment (e.g., VSAT, L-Band, LEO) is an advantage but not mandatory.

Be at the forefront of education and training

Who We Are

We are a leading eLearning content development and service provider offering end-to-end services for a wide array of clients including government agencies, institutions of higher learning and corporate clients.

The Role
We are looking for dynamic and passionate eLearning Learning Development Specialists to create engaging and compelling education and training digital content.

The Job

• Transform existing face-to-face teaching and training content for eLearning delivery
• Design and develop eLearning materials and content that meets desired learning outcomes
• Analyse and assess learning needs and instructional materials
• Design appropriate eLearning activities and assessments
• Collaborate with subject matter experts to develop course content
• Work together with the digital media team to create supporting media (e.g audio/video/animation, simulations)

The Requirements

• Degree in education, instructional design or related field
• Sound knowledge in instructional design or curriculum development
• Ability to manage and handle multiple tasks
• Problem-solving skills, deadline-focused, and goal-driven
• Exceptional attention to detail
• Excellent written, oral and presentation skills
• Collaborative team player in a cross-functional environment

To Apply

• Resume
• Current and expected salary
• Only shortlisted candidates will be contacted for an interview
• Immediate candidates preferred

We are expanding and seeking ambitious and motivated individuals to join us!

Role

• Lead all recruitment activities from sourcing, process management and post offer consultative services to talents/ organizations
• Identifying new business opportunities and established relationship with potential clients
• Become an expert in current market/ industry trends and job functions
• Provide professional advice/information to both clients and candidates on the latest market and industries' trends

Requirement

• Diploma / Degree holder in any discipline with work experience
• Excellent communication and interpersonal skills
• Self-driven and adaptable, ability to think outside the box
• People oriented
• Ability to thrive within a high-performance environment

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Alvin Lee Meng Kim (Registration Number: R1435877)

AlwaysHired Pte Ltd EA Licence No: 24C2293

Interested candidates please apply online or send your latest CV to [email protected]

JOB SUMMARY

• The Financial crime end to end Programme aims to evaluate FC processes E2E to improve client experience, enhance control effectiveness and deliver cost transparency. The Financial Crime Data Analytics Specialist is a pivotal role focused on driving data-driven insights across the entire financial crime lifecycle pan bank (CIB and WRB), to produce comprehensive process and cross functional data driven insights.
• This role requires a strategic thinker with the ability to assess financial crime processes, analyze costs, and uncover opportunities to optimize operations and reduce inefficiencies while maintaining regulatory compliance.
• As a subject matter expert in financial crime analytics, you will collect, analyze, and interpret data from diverse functions—including KYC, EDD, transaction monitoring, names screening, transactional screening, case management, RFI, SARs filing etc. You will provide actionable insights, develop interactive dashboards, and identify trends to support performance improvement and cost reduction initiatives.

RESPONSIBILITIES

1. Comprehensive Financial Crime Process Analytics

• Conduct detailed analyses of financial crime workflow
• Collect data from e2e processes across functions to uncover insights that are not typically covered within function’s analytics including identify inefficiencies, bottlenecks, and redundancies across teams and systems.
• Assess how financial crime processes interact, ensuring that dependencies between functions (e.g., alert triaging and case escalation) are optimized.

2. Financial Crime Cost and Resource Analysis

• Analyze financial crime cost structures, focusing on operational, technology, and resource-related expenses.
• Identify cost drivers and inefficiencies, providing recommendations for cost optimization without compromising compliance or effectiveness.
• Monitor and report on the financial impact of operational changes, including automation and resource allocation adjustments.

3. Data Integration and Management

• Aggregate data from multiple systems and functions, ensuring consistency, accuracy, and completeness.
• Integrate external data sources such as sanctions lists, adverse media feeds, and various detection systems to enrich analytics.
• Ensure adherence to data governance and regulatory requirements, establishing trusted datasets for comprehensive analysis.

4. Advanced Analytics and Insight Generation

• Use statistical and predictive analytics to identify trends, anomalies, and emerging risks in financial crime processes.
• Develop models to analyze false positive rates, throughput times, and alert-to-case conversion rates, identifying areas for improvement.
• Provide actionable insights to enhance the effectiveness and efficiency of risk detection and mitigation processes.

5. Reporting, Visualization, and Performance Monitoring

• Design interactive dashboards and detailed reports tailored to the needs of compliance, risk, and senior leadership teams.
• Create visualizations that clearly communicate key metrics and highlight areas of risk, inefficiency, and opportunity.
• Establish metrics and KPIs to continuously monitor the performance of financial crime functions and their integration points.

6. Driving Process Improvements

• Collaborate with process owners to implement data-driven recommendations for improving workflows, reducing manual effort, and streamlining operations.
• Support the adoption of advanced technologies such as automation, machine learning, and AI to enhance detection capabilities and reduce operational burdens.
• Conduct root cause analyses to address recurring inefficiencies, ensuring sustainable improvements across functions.

7. Stakeholder Engagement and Collaboration

• Partner with Compliance, Risk, Operations, and Technology teams to ensure alignment on analytics initiatives and regulatory expectations.
• Act as a bridge between financial crime functions, fostering collaboration and holistic problem-solving.
• Support audit and regulatory requests by providing comprehensive data analysis and insights into financial crime operations.

8. Continuous Learning and Adaptation

• Stay informed about regulatory changes, industry best practices, and emerging financial crime typologies.
• Incorporate evolving risks and trends into analytics models and reporting frameworks.
• Evaluate and refine analytics tools, methodologies, and processes to adapt to the dynamic financial crime landscape.

Key Deliverables

• Development of end-to-end financial crime performance metrics.
• Analytical models to assess costs, resource utilization, and process effectiveness.
• Interactive dashboards providing transparency for FC E2E processes
• Data-driven recommendations for process improvements and cost reduction initiatives.
• Reports for senior management highlighting opportunities for optimization and progress on key initiatives.

Strategy

• Provide input to the vision of bank’s Financial Crime processes to future proof the bank.
• Continuously develop knowledge of business processes and understanding of industry best practice.

Business

• Partner with stakeholders across the organisation (WRB, CIB, FCSO, FCC CIO, Data)

Processes

• Understand WRB and CIB processes related to Financial Crime business strategy and align process improvements and metrics to these priorities

People & Talent

• Support a change mindset, building a culture of client centricity, improvement habit, agility, and accountability through standardised metrics and measurement, with the expectation that everyone in Operations are drivers and owners of client outcomes.
• Continually strive to share key relevant knowledge and learnings with the others across the team.
• Lead through example and build the appropriate culture and values, embedding a high level of team engagement.
• Ensure ongoing training and development for professional and personal self-growth.

Risk Management

• Manage changes and reporting in line with all relevant risk management frameworks, where applicable

Governance

• Develop awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.
• Support effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• FC E2E Programme Director
• FC E2E Accountable Executives (WRB & CIB)
• FCSO & FCC MT
• Head of KYC/ Onboarding and key Subject Matter Experts in CIB and WRB
• Head of Compliance and key Subject Matter Experts
• Head of Data/ Chief Data Office
• T&O Programme Management
• Programme Directors, Hives, Architects and Product Owners of Satellite Programs contributing to the delivery of the FCE2E transformation.

Other Responsibilities

• Analytical - Excellent analytical skills, including ability to use business intelligence tools, and sort through complex data to articulate business trends and implications.
• Discipline - Excellent time-management skills and ability to handle multiple tasks simultaneously. Highly process and policy oriented.
• Attitude - Goal-oriented, positive and proactive. Comfortable in a fast-paced, results-oriented work environment. Ability to communicate effectively with senior leaders.

Our Ideal Candidate

• 5+ years in data analytics within the financial services industry or within Banking industry.
• Work experience especially in Financial Crime related roles is a requirement.
• Strong understanding of Financial Crime related processes, technology, rules and regulations are requirements,
• Bachelor’s or Master’s degree in Data Analytics, Business Analytics, Statistics, Computer Science, Finance, or a related field.
• Advanced expertise in analytics tools (e.g., SQL, Python, R) and business intelligence platforms (e.g., Tableau, Power BI).
• Experience in data integration, process mining, and workflow analysis tools.
• Strong understanding of data governance, quality assurance, and management best practices.
• Comprehensive knowledge of financial crime processes
• Understanding of financial crime typologies, emerging risks, and advanced detection techniques using AI/ML.
• Exceptional analytical skills, with the ability to uncover insights from complex datasets and translate them into actionable recommendations.
• Strong problem-solving skills, focused on practical and sustainable improvements.
• Ability to articulate technical findings to diverse stakeholders, including non-technical audiences.

Role Specific Technical Competencies

• Data Science
• Statistics
• Written and oral presentation skills
• Data Science & Programming (Python & R)
• Business intelligence platforms (e.g., Tableau, Power BI).
• Financial Crime knowledge

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary & Responsibilities: (RETAIL)

The incumbent will be assigned to one of our showrooms within retail hours and is responsible for driving sales, enhancing the in-store customer experience and cross-selling products across different stores. This role will be trained to have deep knowledge of all current promotions, discount mechanics, and brand-specific offers across all product categories.

The nature of this role is to actively recommend tailored deals, promote products, and connects customers with the appropriate Sales Executives. The incumbent is to assist customers, ensuring they receive the best possible deals and product recommendations. The main goal is to increase store sales by offering superior deal package and increase customer engagement.

• Stay updated on Gain City promotions, discounts, and brand deals.
• Keep informed about new products to provide accurate recommendations.
• Engage customers to understand their needs.
• Recommend personalized deals based on customer preferences.
• Proactively promote in-store deals and offers.
• Suggest bundles, upsells, and complementary items to increase sales.
• Recommend add-ons like extended warranties, service plans, and installation services.
• Refer customers to the appropriate sales executives by product category.
• Facilitate smooth customer experiences between different product category sales teams.
• Work out the final price based on the customer’s selected items.
• Identify upsell and cross-sell opportunities based on customer preferences.
• Coordinate and follow up on deliveries and installation services for customer orders.
• Monitor performance of deal-driven products and provide feedback on strategies.
• Suggest improvements to promotions based on sales data and customer feedback.

Qualifications:

• 2+ years of experience in retail, sales, or deal management, preferably in consumer electronics or home appliances.
• Strong knowledge of promotion mechanics, discount strategies, upselling, and cross-selling techniques.
• Excellent customer service skills with a passion for enhancing customer satisfaction.
• Proven ability to work in a retail environment and manage multiple customers simultaneously.
• Skilled in closing deals and cultivating customer loyalty.
• Proficiency in CRM systems, point-of-sale (POS) systems, and Microsoft Office.
• Strong communication and interpersonal skills.

• Production of daily P&L reports and consolidation of all trade book reports, ensuring its precision, consistency, and integrity
• Resolving queries from traders or other departments relating to P&L-impacting topics
• Raising queries to traders when proposed booking changes or business practices are unclear and bringing awareness and understanding to the impacts of deal changes or bookings to different departments, considering how it will impact them
• Validation of physical LNG and derivative deal entries ensure an accurate valuation within our ETRM
• Understanding the different funding requirements for futures and forwards and how it impacts various responsibilities of the relationship with clearing brokers and clearing banks
• Understanding and ability to calculate the impacts of IR and FX on P&L, working with the Treasury team to ensure the impacts are expected and hedges are correct or executed when required
• Supporting Finance in month-end financial closing processes explaining any provision requirements for the business
• Proposing and implementing innovative, more accurate, and more efficient processes and calculation methods
• Ownership of the Contract and confirmation management for financial trades

Requirements :

• At least 3 to 5 years of market risk experience within an energy or commodity trading environment
• Familiar with Power BI, Tableau, Altery, Python or equivalent, Data Analytics, Data Visualization
• Experience in commodities and/or P&L management.
• Proficiency in Mandarin, with the ability to communicate effectively with the headquarters in China.
• Minimum Bachelor’s degree or higher.

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required