T&C Engineer/

Senior Commissioning Engineer

The T&C Engineer/Commissioning Engineer is responsible for managing all testing and documentation for the project, ensuring quality delivery, and coordinating handover to the client and internal service department.

Key Responsibilities:

• Project Management:Manage all testing processes and documentation for the project.
  Ensure quality delivery from project installations and coordinate handovers.
  
• Design Review:Review project designs to ensure operational feasibility.
  Verify and evaluate the quality and performance of equipment/systems according to specifications before delivery to the client.
  
• Early Project Involvement:Engage in the early stages of projects to understand construction and Testing & Commissioning (T&C) requirements.
  
• Compliance:Ensure compliance with standards and engineering practices throughout the project.
  Understand built plans (M&E), technical literature, and equipment manuals.
  
• Troubleshooting:Conduct equipment troubleshooting, root cause analysis, and propose solutions.
  
• Reporting:Report work issues and non-compliances to the Project Management Office (PMO).
  
• Testing Activities:Conduct Site Acceptance Tests (SAT), Integrated System Tests (IST), Testing and Commissioning (T&C), and User Acceptance Testing (UAT).
  Support the project team with any technical issues related to testing procedures.
  
• Coordination:Work closely with the engineering team to understand design specifications.
  Prepare T&C test sheets and documentation prior to inspections.
  Schedule and coordinate all T&C activities, including attending equipment SAT testing and submitting site inspection reports.
  Liaise with project T&C consultants on all matters and ensure reports are compiled and submitted after each inspection.
  
• Documentation:Compile, review, and submit all T&C Method of Statements (MOS) for consultant review and approval.
  
• Additional Duties:Perform any other duties assigned by the PMO.
  

Special Instructions:

• This role is primarily electrical-based.

Responsibilities:

- Collaborate with the sales/business development team to understand customer requirements and use cases

- Conduct POC, demo, testing and setup of security system and video analytics

- Process knowledge of basic security technology including video analytics and application scenarios

- Manage and execute new/existing projects

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Process market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

- Forward looking in term of industry/technology trend to improve business portfolio

Requirements:

- Diploma or Degree in any discipline

- Ability to understand and address customer requirements and translate them into

technical solutions

- B2B (Business-to-Business) experience in robotic/physical security

- Process negotiation, networking, presentation, project management, market analysis, strategic skill will be an advantage

• 7+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

· 5 days’ work week

· Central area near MRT

· Reputable and stable organization

Job Responsibilities:

· Provide pre-sales and post-sales technical support to customers and internal sales team, handling customer NDA and sample request

· Collect customers’ feedback and provide recommendation to customer for design requirements, product enhancements and capture new product opportunities

· Responsible for identifying and clarifying any technical issues related to new or existing products, and clearly communicate findings to the respective business unit

· Hands-on technical support to customers, documenting problems, and suggesting solutions

· Report design, reliability and functional problems to the appropriate groups within company & associate groups and work to solve problems

Requirements:

· Degree in Engineering (Electronics) or equivalent

· 5 years of technical customer support experience in semiconductor industry

· Field experience or hands-on practice or knowledge of multi-disciplinary system design and development

· Knowledge of Smart Card, RFID and microcontroller products; knowledge of physical access control and the security industry is desirable

· Experience with or knowledge of one or more of: CCD, CMOS image sensors, image capture, video standards, image processing

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Responsible for organizing and managing project management activities, ensuring that projects are executing smoothly and efficiently against an agreed plan and budget. Handle customer's enquires on the assigned projects and be the primary point of contact between the company and customers. Coordinate the activities of functional departments to support the project.

DUTIES & RESPONSIBILITIES:

- Conduct cost estimation and feasibility study meeting

- Prepare and submit customer final Product Print and components 2D Prin to Document Control

- Organize and chair Advanced Product Quality Planning (APQP) Team meeting

- Establish Process Flow, FMEA, Packaging Specification, Control Plan and Production Information (PPI)

- Prepare Project Schedule and PPI after reviewing with customer

- Work with Tooling Engineer to assign tooling project subcontractor and release Purchase Request

- Lead APQP Team in reviewing Design Concept and preparing the design for manufacturability and Assembly (DFMEA)

- Review design with customer

- Establish Error Proofing, Productivity and Yield

- Monitor and tracking closely on all tool-up progress, tool repair/modification and all drawing updates to ensure schedule compliance

- Submit sample and PPAP report to customer and progress tracking

- Update and release PPI and Process Flow Chart upon PPAP approval

- Conduct hand over meeting

REQUIREMENT:

- Degree / Diploma in Precision Engineering, Mechanical Engineering or Manufacturing Engineering

- Min 3 years experience with basic knowledge in Unigraphics, Solidworks, Molding & Tool making

Job Responsibilities:

• Handling MEMS modules development related project independently.
• Host regular PRS review meeting with project owners of TD integration and Fab module engineers.
• Provide robust recipe to TD PI for new process developing
• Co work with fab module engineers to provide solutions for projects
• Provide risk assessments for new developing projects.
• Continuous improvement

Job Requirements:

• Bachelor degree in any Engineering discipline
• At least 3 years' experience from Etch/Diffusion/Thin Film/Photo process engineer
• Integration experience is a plus
• Capable of using DPE, 7 QC tools, FMEA, SPC, 3L5W, 8D

Responsibilities:

• Develop and maintain project schedules in consultation with the project team
• Coordinate and obtain inputs from project team, contractors and suppliers to support the development of project programmes
• Prepare baseline schedule which includes resources, cost loadings, S-curves, Programme Narratives, and scope appreciation presentation
• Work on progress forecast and prepare rolling programmes
• Update, track and report project progress against planned schedule
• Monitor and control progress to make sure that turnover and cost is in line with master construction program
• Ensure timely submission of materials with approvals
• Ensure project orders and deliveries are in accordance to agreed schedules
• Assist in the overall interfacing and coordination works as and when required

Requirements

• Degree in Civil / Structural Engineering recognized by Professional Engineers Board (PEB) Singapore or Building and Construction Authority (BCA)
• Good understanding of construction industry practices and standards to perform planning and scheduling
• Experience in LTA programme preparation, programme requirements and submissions
• At least 3 years’ experience in large scale projects with hands on experience doing planning and scheduling for civil and building projects
• Candidate with more experience will be considered for a senior role
• Proficient in planning software such as Primavera P6 and Microsoft Project
• Candidate with 4D BIM knowledge will have an added advantage
• Highly motivated, self-driven with initiatives to work independently to produce programmes, narrative and histograms
• Meticulous, eye for details and a good team player
• Ability to multi-task in a fast paced and dynamic environment

Information provided in response to this job advertisement will be treated in strict confidence and be used for recruitment purpose only.

Job Responsibilities:

Sensory Evaluation: Conduct sensory evaluation and ensure the overall status of incoming raw materials, compounding lab samples, and olfactive evaluation of aged stocks, including Local ERP & SAP transactions.

Documentation: Issue various documents and respond to technical enquiries raised internally or externally (e.g., by customers).

Investigations: Conduct investigations on customer complaint samples or rejected items.

Lab Stock Management: Ensure lab stock is sufficient for lab use.

Maintenance: Ensure preventive maintenance and external calibration of lab equipment is carried out duly.

Lab Operations: Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principles, ISO14000, and OSHAS 18001 standards and procedures.

Continuous Improvement: Assist and support in the implementation of continuous improvements in QA/QC functions.

Requirement:

Min. Diploma / Degree in Science

Has prior experience working in lab QC environement will be an advantage.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Job Scope:

• Develop and maintain relationships with key clients and prospects.
• Identify customer needs and provide technical solutions that align with product offerings.
• Conduct product presentations and demonstrations to clients.
• Provide technical support and advice to customers during the sales process.
• Prepare and deliver detailed product proposals, quotations, and technical documentation.
• Collaborate with engineering and product teams to ensure customer requirements are met.
• Drive sales growth through direct sales activities and follow-ups.
• Negotiate terms and close sales agreements.
• Conduct market research to identify new business opportunities and market trends.
• Provide post-sales support and ensure customer satisfaction.
• Attend trade shows, conferences, and industry events to promote products and services.
• Track and report on sales performance, targets, and project progress.
• Ensure compliance with company sales policies, pricing strategies, and technical standards.
• Assist in the development of marketing materials and sales tools.

Requirements:

• Diploma/Degree in Electronics, Electrical, Engineering, Industrial, or Mechatronics
• No experience required, entry-level candidates welcome
• Passion for automation, creative and adaptive approach
• Good communication skills, able to explain technical concepts clearly
• Product training provided
• Knowledge of PLC programming, touch panels, control, and automation

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

An exciting opportunity as an Electrical, Instrument & Telecom/ QC Inspector awaits the successful candidate.

Responsibilities:

· Carry out inspection as per daily inspections requests/job assigned by QA Trainee Technicians/Technicians.

· Co-ordinate with production QC on inspection and quality-controlled activities.

· Report to QA Engineers/QA Technicians with regards to any non-compliance or discrepancies found during inspections.

· Be familiar with loop test, Hi pot test, Mechanical completion check ITR.

· Perform E&I related Equipment and material inspection during receiving meet the purchase specifications.

· Check for protection and preservation of Electrical & Instrument system.

· Assign the systems to be tested to the various supervisors and technicians involved in the operation.

· Ensure the Quality work processes to enhance efficiency and productivity.

· Coordinate with all sections for Inspection & testing requirements.

· Liaise with owners, class surveyors and government bodies pertaining to project requirements.

· Coordinate the testing/ commissioning requirements with Engineering, Project Manager, QA Department, and vendors.

· Report and non-conformance and issue Improvement note, where necessary.

· Ensure timely completion of project.

· Ensure all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirements.

· Any other assigned duties and responsibilities.

Requirements

· Diploma/Bachelor’s degree in Electrical Engineering

· Minimum 5-10 years of experience, 3 years in marine construction and installations

· Familiar with word/Excel/quality software

· ISA CCST Level II / Level III

· NCCER

As a Non-Volatile Engineering Group (NVEG) Engineer / Senior Product Engineer in NAND Component Reliability team at Micron Technology, Inc., you will be part of NAND product development team responsible for developing and executing NAND component reliability test strategies for Micron's newest NAND products. You will be working with a group of Engineers to test and characterize Micron's latest NAND product in all Product Reliability aspects, defining reliability gaps and work with cross functional teams to drive for resolution and to achieve product qualification on time.

Additionally, you will be working closely with NAND product, Design, R&D, Fab and Quality teams and your success will be significantly contributing to Micron's strategic objective of maintaining Technology and Product leadership.

Key Responsibilities:

• Work with NAND Reliability Architecture /TD/Media architecture/System integration teams to define and develop reliability stress, test flows and test plans to cover all Product Reliability aspects.
• Responsible for NAND Component Reliability testing execution to meet the aggressive timeline by managing the project schedule and collaborating with Reliability Operation teams for test plan execution.
• Analyze large amounts of reliability data and present it to cross functional teams to assess reliability capacity, defining reliability gaps and drive for resolution and improvements.
• Debug and identify root cause and failures in reliability tests by electric failure analysis(EFA) and Physical Failure Analysis (PFA) and drive for resolution and improvements through cross functional team collaboration.
• Work closely with Global Quality team to define qualification plan, review the qualification execution progress and drive for qualification gating issue resolution.

Requirements:

• Degree in Electrical & Electronics Engineering or related disciplines.
• Good understanding of NAND device operation, Reliability testing and NAND-System integration.
• Good knowledge of semiconductor processing and device physics.
• Good knowledge of statistics and data analysis tools.
• Excellent Problem solving and Analytical skills.
• Effective communication and presentation skills.
• Self-motivated and enthusiastic.

Job Description

The candidate will be responsible for designing and drafting the electrical and instrumentals systems of Ships and Offshore Platform independently. The candidate will interact with Clients, Classification and Statutory bodies and Vendors in the process of design. Candidate to be able to prepare the following drawings independently:

• Electrical Load
• Single Line Diagram
• Short-Circuit Calculation
• Lighting Arrangement
• Transformer Load Analysis
• Cable Estimation

Desired Profile

• Min 5 years’ experience of which at least 3 years should be in Marine Design.
• He/She should be conversant with Ship electrical system and classification rules and IEE.
• Skills in Excel, Electrical design software and CAD-tools is required.

Requirements

• Degree in Electrical Engineering
• Excellent Communication Skills
• Conversant in Design of Electrical and Hybrid Propulsion systems, including batteries, battery charging systems etc.

• Collaborate with the project manager to manage design control systems and programming for automation projects, ensuring alignment with budget and timeline expectations.
• Modify control systems, designs, and other related documents according to established processes, industry standards, and customer-specific requirements (URS).
• Participate in internal processes such as purchase, Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), debugging, testing, and validation operations for control systems.
• Assist in optimizing control systems through technical expertise in system designs and implementation.

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 6.30pm

Job Responsibilities:

• Lead and supervise a team of QC inspectors to ensure daily inspection activities comply with established standards.
• Provide training, coaching, and mentoring to enhance team members' skills and performance.
• Develop and maintain work schedules for the department to optimize resource allocation and efficiency.
• Collaborate with cross-functional teams to drive continuous improvement, track non-conformities, and assess CAPA effectiveness.
• Review and approve Device History Records (DHR). Ensure quality records and samples are retained in accordance with Good Documentation Practices (GDP).
• Implement changes to quality documentation, such as QC procedures, process workflows, and work instructions, and guide the team through these changes.
• Review and submit validation or verification measurement reports.
• Perform daily process audits to ensure compliance with quality operational requirements.
• Ensure proper product identification and traceability.
• As the calibration administrator, ensure all equipment is properly calibrated and provides accurate measurements with appropriate identification.
• Assist with customer complaint analysis, investigate quality issues, and implement corrective actions.
• Authorize product release (Certificate of Conformance), and review and approve Certificates of Analysis (COA).
• Adhere to safety protocols and implement preventive measures to maintain a safe working environment.
• Monitor and report on key performance indicators (KPIs) for QC team performance, production quality trends, and quality control charts.
• Perform any other tasks as assigned by management.

Job Requirements:

• Possess minimum professional certification / Diploma / Degree in relevant subject area
• Working knowledge on ISO13485:2016 and quality assurance / quality control of medical devices is an added advantage
• Familiar with use of various quality control tools and test equipment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Administered by the Workforce Advancement Federation (WAF), the Career Conversion Programme (CCP) for Biomedical Manufacturing Executives is a premier talent development initiative designed to cultivate the next generation of skilled professionals for Singapore’s Biomedical manufacturing industry. This comprehensive 15-month programme features structured on-the-job training (OJT) provided at Novartis Singapore Pharmaceutical Manufacturing Pte Ltd (NSPM), facilitating the practical application of acquired knowledge and ensuring participants develop the essential competencies required for their roles.

Eligilibity for CCP:

• Singapore Citizen or Permanent Resident;

• Minimum 21 years old;

• Mid-Career Individual: Graduated, or completed National Service, whichever is later, for at least 2 years* prior at the point of application; or

• Fresh Graduate: Graduated, or completed National Service, whichever is later;

• Not in a similar job function prior to joining Career Conversion Programme (CCP);

• Have not attended the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously;

• Have not been funded under the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously.

• Should not be shareholders, immediate ex-employees of Novartis, or be related to shareholders of Novartis.

Successful candidates must be able to commence the program by March 2025.

Job Purpose

Support all activities in maintaining a QC IPCDS lab in BioPharmOps QC. Testing of in-process control & drug substance samples, to support production needs and document in accordance with written testing SOP’s and in accordance with local/ international regulations.

Key Responsibilities

• Maintain QC IPCDS laboratory in full cGMP-compliance.

• Track and execute individual training requirements to ensure completion on time including new methods and instrumentation.

• Ensure laboratory operations are in accordance to cGMP standards

• Perform raw material testing in accordance current testing monographs/SOPs and in accordance with local/ international regulations.

• Ensures that testing completed in a timely manner based on plan.

• Support laboratory routine operations such as inventory management and house-keepings.

• Support the optimization of work flows in the QC IPCDS Laboratory.

Requirements

• Minimum Diploma with 4 to 5 years relevant working experience in GMP-regulated industries in Quality Control. Fresh graduates are welcome to apply.

• New entrants to biopharmaceutical industry and should not be holding a bond obligation with any organisation

• Background knowledge on analysis such as HPLC, UV Spectrophotometer, pH/Conductivity meter, Total Organic Carbon (TOC),

• Preferrably a working knowledge of FDA and ex-USA regulatory requirements as well as industry quality management tools, standard, and quality systems.

Salary: up to $2400 + 400 transport allowance

Duration: 1 year contract

Working Days & Hours: five day week. 2 weeks of Morning followed by 1 week of afternoon

Location: Tuas - bus pickups - Jurong East, Outram, CCK, Woodlands

Job Description:

Monitor Product Quality Compliance

Perform routine and non-standard tests on materials, products and other Quality Control purposes using HPLC, GC, Empower system etc

• Identify OOS, deviations and quality problems

• Report testing activities and results

• Comply with Quality and HSE procedures when carrying out sampling and QC tests

Manage Laboratory Operations

• Follow the organization’s operational excellence model for laboratory work

• Perform routine calibration and maintenance of laboratory equipment

• Report equipment OOS issues and equipment purchase requests

• Maintain integrity, accuracy and completeness of QC data and records

Optimise quality and efficiency of department workflows and activities

• Assist in preparing and participate for laboratory inspections and audits

• Compile data to support business and performance metrics reporting

• Propose solutions to improve QC procedures, activities and workflows

• Gather information to support feasibility assessments of introducing new QC procedures, systems and equipment

Job Requirements: Min Diploma in Chemistry / Sciences or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Monitor Product Quality Compliance
• Perform routine and non-standard tests on materials, products and other Quality Control purposes using HPLC, GC, Empower system etc
• Identify OOS, deviations and quality problems
• Report testing activities and results
• Comply with Quality and HSE procedures when carrying out sampling and QC tests
• Manage Laboratory Operations
• Follow the organization’s operational excellence model for laboratory work
• Perform routine calibration and maintenance of laboratory equipment
• Report equipment OOS issues and equipment purchase requests
• Maintain integrity, accuracy and completeness of QC data and records
• Optimise quality and efficiency of department workflows and activities
• Assist in preparing and participate for laboratory inspections and audits
• Compile data to support business and performance metrics reporting
• Propose solutions to improve QC procedures, activities and workflows

Requirements

• Min NITEC / Diploma in chemistry / chemical engineering / Chemical process Tech
• Min 1 year of HPLC lab working experience

Mon to Sun - Any 5 days. 2 rotating shifts

Based at Tuas - bus pickups - Jurong East, Outram, CCK, Woodlands

Pharma MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Summary Benefit:

• Salary range: $2000-$2500 + OT
• Location: Tai Seng (Semicon - Cable, Harness)
• Mon to Fri, Office hours
• MNC with great career progression

Responsibilities :

• Conduct incoming inspections and first article checks on raw materials and components based on written procedures and specifications.
• Oversee the calibration system for instruments, including documentation and procedures.
• Use advanced methods like Six Sigma and SPC to develop effective, maintainable quality systems.
• Operate various hand tools and machines such as screwdrivers, soldering irons, and crimpers.
• Oversee and maintain the quality assurance laboratory and support internal and supplier audits.
• Ensure timely completion of inspection requirements, create necessary certifications, and meet daily quality targets.

Requirements :

• Able to read CAD drawings

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Salary: up to $2600
Working Days & Hours: Mon-fri office hrs

Location: Boon Lay

Job Description:
Perform inspections on raw materials, intermediates and finished products by conduct sensory evaluation, carry out physical, analytical tests to ensure compliance with specifications and standards.

• Perform basic checks, calibration and maintenance of test equipment to ensure that test results are accurate.
• Assist and support in non-conformance and investigations of customers’ complaint samples or rejected items (Internal & External).
• Issue various documents (TDS, COA) internally (e.g. inter-department, affiliates) or externally (e.g by customers).
• Responsible for data entry, clerical and admin support.
• Maintain housekeeping of QC laboratory to ensure a clean and safe working environment.
• Assist and support in the implementation of continuous improvements in QA/QC functions.
• Carry out ad-hoc duties as assigned, when and where necessary.

Job Requirements: Min Diploma in Life Sciences or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

• 5 days work week
• Location: Toa Payoh
• 2 years' contract
• Basic up to $5000

Key Responsibilities

• Setup and optimize applications and databases to meet project requirements.
• Analyze, review, and suggest software application improvements to support new services.
• Collaborate with software development teams, clients, and users to boost application performance.
• Administer applications, including user account management and configuration.
• Develop and execute comprehensive Test Plans and User Acceptance Tests (UAT).
• Prepare detailed UAT reports and maintain configuration records.
• Investigate and resolve production issues, liaising with vendors as needed.
• Manage application migrations and rollouts for new releases.
• Monitor and document application performance metrics.
• Develop tools to assist L1/L2 teams in their investigations.

Technical Expertise:

• Solid understanding of CCTV/networked camera systems and IoT management applications.
  Proficient in application design, analysis, and technical documentation.
  Knowledge of Video Management products and network fundamentals (TCP/IP, DNS, DHCP, etc.).
  Hands-on experience with Golang, Node.js, JavaScript, Windows Server OS, CentOS, Ubuntu OS, and MongoDB.
  

Education & Experience:

• Bachelor’s Degree in Computer Science, IT, or Software Engineering.
  Relevant working experience in video and IoT management applications, software analysis, and design.
  

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Summary of Job Description

To manage and administer the organization’s systems, Active Directory and virtual desktop infrastructure to ensure high availability, security and performance.

Key Responsibilities

1. Install, configure, upgrade and administer Windows servers.

2. Manage and administer Active Directory, DNS, DHCP, File & Print and Office 365.

3. Perform regular system OS, firmware patching, bug-fixing and upgrading.

4. Perform regular system performance and security monitoring to identify any possible performance issue and intrusions.

5. Perform ongoing performance tuning, hardware and OS upgrades, resource optimization and capacity planning.

6. Manage, monitor and administer VMware Horizon VDI to ensure remote access is secure.

7. Develop and maintain system, Active Directory and enterprise backup operation guides and procedures.

8. Work closely and provide technical support to other IT teams as required.

9. Manage vendor relationships and ensure SLAs are met in accordance with the contracts underpinning.

Requirements

1. Advanced Diploma or Degree in the filed of Computer Science, Information Systems or Software Engineering and/or 2-5 years or more of equivalent work experience.

2. Advantage to possess the MSCE certification.

3. Minimum 2 years of experience in either Healthcare or Hospitality industry but not compulsory.

4. Minimum 2 years extensive hands-on experience in managing and administering Active Directory, DNS, DHCP, File & Print Services.

5. Strong technical knowledge and experience administering and configuring VMware ESXi, Microsoft Windows Server 201x and 202x.

6. Strong experience and/or good knowledge in Microsoft Active Directory.

7. Good knowledge in Incident, Problem and Change Management framework such as ITIL.

8. Experience in MS SQL Database would be advantage.

9. Strong written, oral, interpersonal communication and presentation skills.

10. Excellent analytical and problem-solving skills.

11. Highly self-motivated and directed.

12. Ability to effectively prioritize and execute tasks in a high pressure environment.

POSITION GENERAL DUTIES AND TASKS :
Responsibilities

Provide support on IT request and break to-fix client customer employees in person and through phone calls, chats and emails.
Provision new users with hardware, software, and account setup.
Provide onsite and remote support for multiple locations.
Troubleshoot and resolve a variety of technical problems including networking.
Provide technical support for mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting.
Respond quickly to cyber, malware alerts and location outages.
Utilize remote support tools to diagnose and resolve desktop issues efficiently, regardless of user location.
Proficiency with Windows and Mac operating systems, common desktop applications, and basic networking knowledge.
User Coaching: Conduct one-on-one or group training sessions to help users improve their technical skills and better understand the tools and applications they use.
Self-Service Adoption: Promote and increase the adoption of user self-service tools and resources, reducing the dependency on direct IT support.
Office 365 Consulting: Serve as a consultant for Office 365 products, assisting users in maximizing the benefits of tools such as Outlook, Teams, OneDrive, SharePoint, and other Office 365 applications.
Set up, configure, and troubleshoot AV equipment for meetings, presentations, and events.
Provide on-site and offsite technical support during events to ensure smooth operation of all AV equipment and systems.
Perform regular maintenance and testing of AV equipment to ensure reliability and optimal performance.
Work closely with event organizers to understand technical requirements and ensure all AV needs are met.
Assist in the planning, implementation, and troubleshooting of AV system upgrades to ensure seamless transitions and enhanced functionality.
Provide dedicated and personalized desktop support to VIP users, ensuring prompt resolution of technical issues and exceptional service quality.
Perform & support continuous improvement including innovation & solutioning to increase efficiency and quality of deliverables.
Provide excellent customer service, maintaining a positive and professional demeanour while addressing user concerns and requests.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Strong customer service orientation, with a commitment to resolving user issues promptly and professionally.
Provide hands-on support for networking devices and facilitating network upgrades.
Manage IT Rooms e.g. alerts etc
Support IT maintenance including power shutdown & DR.
Collaborate with internal and external parties to manage and resolve escalations efficiently, ensuring prompt and effective desktop support solutions.
Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
Leverage Office 365 tools internally to boost engagement and efficiency within the support team.
Provide efficient desktop support across multiple locations, ensuring seamless remote assistance and issue resolution.
Consistently meet and exceed key performance indicators (KPIs) to ensure high-quality desktop support and service delivery.
Oversee desktop support projects, ensuring timely completion and alignment with organizational goals and objectives.


Ticket Management

Efficiently manage and resolve support tickets, analyse trends to identify recurring issues, and implement solutions to enhance overall service quality.
Ensure all tickets are resolved within the SLA.
Adhere to the ticketing process.


Escalation Management

Ensure that issues are call out on time using the correct channel.
Escalate and work with third level support/ third party vendor on resolution of problem when necessary to ensure end to end resolution within the agreed response time.
Adhere to the escalation process.


Inventory Management

Manage the inventory, deployment, and maintenance of desktop assets, ensuring accurate record-keeping and regular stock checks.
Ensure accurate record-keeping and oversee the entire asset lifecycle, from procurement to disposal, to ensure cost-effective and efficient management.


Financial Support

Ensure accuracy of quotes and purchase orders (PO) for desktop support, managing financial transactions with precision.


Vendor Support

Collaborate with vendors, escalate issues, and ensure timely resolution.


Process & Policies

Ensure adherence to and enforcement of IT processes and policies for consistent and reliable service delivery.


Training & Documentation

Develop and deliver comprehensive training programs to enhance user proficiency with desktop systems and software.
Create and maintain detailed documentation for technical procedures, user guides, and knowledge base articles.
Continuously update training materials and documentation to reflect the latest technology and best practices.


Reporting & Monitoring

Regularly monitor desktop support activities, ensuring adherence to performance standards and SLAs.
Generate detailed reports on support metrics, incident trends, and resolution times to provide insights and identify areas for improvement.
Utilize monitoring tools to proactively detect and address potential issues before they impact end-users.


Team Management

Lead, mentor, and manage a team of desktop support technicians.
Conduct regular team meetings to discuss performance, updates, and goals.
Provide guidance and support to team members to resolve complex technical issues.
Foster a positive and collaborative team environment
Excellent leadership and team management abilities.
Strong communication and interpersonal skills.
Ability to motivate and inspire team members.
Exceptional customer service and problem-solving skills.
Ability to handle difficult situations and provide effective solutions.
Strong organizational and time management skills.
Ability to prioritize tasks and manage multiple responsibilities.


Team operations

Identify areas for improvement in desktop support processes and implement best practices.
Develop and maintain standard operating procedures (SOPs) for desktop support activities.
Monitor and report on key performance indicators (KPIs) to track team performance.
Stay updated with the latest industry trends and technologies to ensure the team remains knowledgeable and proficient.
Ensure high levels of customer satisfaction by delivering prompt and efficient support.
Communicate effectively with users to understand their needs and provide appropriate solutions.
Handle escalations and ensure issues are resolved to the user’s satisfaction.

Job Descriptions

• Plan, schedule and manage of all aspect of utilities coordination related works.
• Coordinate and communicate with various stakeholders, including but not limited to design consultants/engineers, other departments, project representatives from clients, statutory / authority agencies etc. to set the requirements for work deliverables and engineering works that must be submitted.
• Manage and monitor progress, quality of workmanship and ensure that it complies with authority requirements.
• Highlight any discrepancies and advise the staff on the interfacing of utility services and related works.
• Coordination with other disciplines to guarantee that designs meet other infrastructure requirements.
• Perform all duties in accordance with company policies, processes, systems, and procedures.

Requirements

• Minimum Degree in Mechanical or Civil Engineer with at least 3 years of underground utilities matter.
• LTA Project Experience is preferred

• To assist the Director to manage and responsible for defining project scopes, objectives, plans and performance to ensure the completion of project deliverables according to required standards and client expectations
• Ensure that the design and construction works comply with all the relevant statutory acts, regulations and practices.
• Ensure and responsible for all safety & compliance of work on site.
• Monitor & Coordinate Project Progress and responsible for all site inspection, planning and other site activities, etc..
• Ensures delivery and receipt of all project documents by deadlines.
• To lead painting team and assist to implement new coating system
• Conduct monthly governance meeting with contractors, performing performance review and ensuring contractual obligations are met.
• Assist on variation orders, addition/omission, extension of time for Contracts.
• Ensure the closure of final accounts and outstanding invoices issue due to contract expiry as and when necessary.
• Assist the Head of Marketing to lead a team of marketing professionals to create innovative business and marketing plans.
• Align regional strategies with global vision, ensuring consistent brand messaging.
• Monitor sales trends and implement plans to maximize brand impact.
• Provide clear guidance to direct reports, setting objectives and priorities.
• Strategically plan and execute product launches in line with marketing strategy.