Job Description & Requirements

Overview:

In this role, you will be the expert in planning, implementing and ensuring compliance with ISO standards at all levels of the company. You will be required to maintain documentation, conduct internal training and audits pertaining to ISO standards adopted by the company. The ideal candidate should have a keen eye for detail, good written and communication skills and adopt a mindset of continuous improvement.

Responsibilities include:

• Assist in implementation of ISO and Halal standards (ISO 9001, ISO 22000)

• Plan and conduct bi-annual internal ISO audits

• Ensuring compliance and preparation for external audits

• Assist in and conduct in-house training of staff (e.g. personal hygiene and food safety, workplace safety, fire drill briefing and new employee onboarding)

• Conduct daily audit on personal hygiene, food quality, food hygiene and employee safety at central kitchen (including vehicles)

• Conduct personal hygiene, food quality, food hygiene and employee safety audit at all outlets (island-wide, transportation provided)

• Assist in product development projects (E.g. packaging materials, raw ingredients, processing equipment and etc.)

• Assist and develop SOPs and checklists for central kitchen and outlet

• Assist in application or renewal of food shop licences and Halal certification

• Any other ad-hoc duties as and when assigned by Management

Minimum qualifications

• Bachelor degree in Food Science, Food Technology, Culinary Science, Quality Assurance or related field

• Excellent command of the English language (written and spoken)

• Basic knowledge in FSMS, HACCP, QMS and Halal Certification

• Preferably 2 years working experience in QA or related field in F&B industry

Requirements

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly

Job Description:

• Processing inventory orders, logging items that have been received and items that have been taken from inventory, and physically moving product within the company premises.
• Maintaining an updated list of inventory items and their locations in the store.
• Taking inventory of items in storage areas to ensure that they are labeled correctly and in good condition.
• Prepare shipping labels to items that are being shipped out of the company to fulfil orders or replace damaged stock.
• Inspect shipments of new stock as they come in, checking to make sure orders have been filled correctly and looking for damage. If items are found to be damaged or incorrect, he/she must make arrangements to get correct, undamaged items to replace them.
• Updating records of inventory levels to facilitate accurate ordering and restocking efforts.

Requirements:

• Candidate must possess at least Diploma / Degree in Logistic, Business Management or any related course.
• Familiar with warehousing duties and use of warehouse management systems.
• At least 2 year(s) of working experience in the related field is required for this position.
• Prefer applicant to specialize in Inventory/Material & Warehouse Management or equivalent.

Job Description:

• Perform quality control inspections on raw materials, in-process production, and finished products to ensure they meet company standards and specifications.
• Conduct testing and analysis of products using specialized equipment and procedures.
• Document and report findings, including any non-conformities or deviations from standards, to management.
• Assist in the development and implementation of quality assurance procedures and protocols.
• Provide support to production personnel, including troubleshooting quality issues and providing training on quality assurance procedures.
• Assist in the investigation of customer complaints and quality issues, and work with other departments to resolve them.
• Maintain accurate records and documentation related to quality assurance activities.

Requirements:

• Diploma or Degree in engineering, manufacturing or any related field.
• Previous experience in quality assurance or a related field, preferably in a manufacturing environment.
• Strong analytical and problem-solving skills, with the ability to use specialized equipment and procedures.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Knowledge of quality assurance principles and practices, including ISO 9001 or other relevant standards.
• Attention to detail and a commitment to accuracy and precision.

Job Description:

• Perform quality control inspections on raw materials, in-process production, and finished products to ensure they meet company standards and specifications.
• Conduct testing and analysis of products using specialized equipment and procedures.
• Document and report findings, including any non-conformities or deviations from standards, to management.
• Assist in the development and implementation of quality assurance procedures and protocols.
• Provide support to production personnel, including troubleshooting quality issues and providing training on quality assurance procedures.
• Assist in the investigation of customer complaints and quality issues, and work with other departments to resolve them.
• Maintain accurate records and documentation related to quality assurance activities.

Requirements:

• Diploma or Degree in a related field such as engineering, or a related science.
• Previous experience in quality assurance or a related field, preferably in a manufacturing environment.
• Strong analytical and problem-solving skills, with the ability to use specialized equipment and procedures.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Knowledge of quality assurance principles and practices, including ISO 9001 or other relevant standards.
• Attention to detail and a commitment to accuracy and precision.

Key Responsibilities

• Oversee the quality management process for new product introductions, ensuring compliance with quality standards and regulations.
• Collaborate with cross-functional teams to develop and implement quality plans for NPI projects.
• Lead quality assurance activities, including the creation and execution of test plans, validation protocols, and risk assessments.
• Monitor and analyze quality metrics, providing regular reports to management and stakeholders.
• Investigate and resolve quality issues, working closely with engineering, manufacturing, and supply chain teams.
• Stay up-to-date with industry trends and best practices, ensuring compliance with relevant quality standards and regulations.
• Collaborate with suppliers and external partners to establish and maintain quality requirements for NPI projects.
• Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests.
• Lead by example, coach, consult, advice and/or train different levels of stakeholders and AMAT new product introduction teams in problem solving and in addressing quality issues and the systemic improvement projects.
• Develop and Proliferate BKMs for NPI Operations such as FMEA, deep dive analysis, Test gap analysis, problem solving etc.
• Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment.
• Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.

Key Requirements

• At least 10 years of relevant experiences in NPI and Quality
• Semiconductor industry experiences would be preferred
• High familiarity with relevant ISO, quality standards/ processes and tools knowledge
• Prior experiences in driving quality and/or manufacturing process improvements
• Quality processes and tools knowledge

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Description:

• Perform inspection of incoming products, materials or customer items according to job order, such as -measure and record the dimension of components/parts using measuring instruments and analyse the findings for discrepancy; -perform non-destructive test or hardness test (if necessary) and analyse findings and raise report where necessary; -take photographs of the components/parts for recording purposes.
• Perform initial inspection and raise report.
• Perform in-process inspection according to procedures and customer's specifications. Raise report whenever necessary.
• Perform final inspection of items to ensure that all quality requirements or specifications have been achieved. Analyse result and decide the acceptance level of the final product.
• Raise non-conformance report and submit to Immediate Supervisor.
• Prepare and maintain test procedure whenever needed.
• Prepare Data Book upon completion of jobs.
• Perform any other related duties as assigned by Immediate Supervisor.

Job Requirements:

• Diploma / Degree in Engineering or any related field
• At least have 2 years’ relevant working experience in quality control
• Knowledgeable in ISO documents preparation
• Monitor calibrated items

• Perform quality control checks of all products to ensure that they meet the requirements
• Maintain the quality standards
• At least 3 years of relevant working experience in the food industry
• possess basic Teppanyaki cooking skills
• A good team player
• Assist in leading quality and food safety related audits

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Participate and contribute in Production Readiness Reviews
• Perform Product audits in accordance to applicable Definition Files and Manufacturing Inspection Files
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product nonconformity.
• Validate the qualification of new test equipment.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Workshop Maintenance Environment/ Electronics Workshop / Mechanical Workshop or production
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D (APU), PART-21 Subpart G (APU), Or AS9110C (ARU) Or PART-145 (ARU)

Other Information:

• Working location: Changi
• Working hours: Monday - Friday, 9am - 6pm
• Company transport provided at designated MRT stations

We are seeking for pest control technicians to join our team!

Contact Mr Avi @ 91383851 for an interview.

Job Description

Duties and Responsibilities

• Spray, fog, bait and trap to control pests.

• Control roaches, ants, rodents, birds, termites, etc.

• Inspect property, determine problem and implement the most effective solution.

• Receive work orders and work requests, determine nature of the problem and undertake

necessary actions.

• Ensure safety of clients and their respective customers while performing duties.

• Operate spraying equipment, bait gun, power fogger and various power and hand tools

in performance of duties.

• Comply to workplace safety regulation while executing the duties and maintenance of

the equipment and vehicle

•. Perform other related work as instructed by reporting officer

Salary Range:

$1650 to $2500

Job Requirements

Attributes

· Ability to work in a team

· Attention to detail and accuracy

· Communicate well with customers to build strong customer relationship

· Ability to manage time and complete all delegated tasks efficiently

· Excellent knowledge of Singapore road with good driving record

Requirement

· NEA Technician License ( those with no license and experience may also apply)

· Min NITEC

· Class 3 Driving License ( preferred but not a requirement

Job Description

• Manage customer complaints & implement effective corrective/preventive actions to eliminate re-occurrence of complaints
• Perform initial failure analysis on customer-returned samples
• Act as a key driver to closely work with the Production and other functional team, so as to provide timely 8D-resolution to close complaints within set time frame
• Verify the effectiveness of the solution and drive continuous improvement initiatives to achieve set objectives
• Organize, and prepare within functions of the organization for the customer audit. Follow up on the audit findings and ensure timely closure of the corrective and preventive actions
• Visit customer site for field investigation and gather information for determining the cause of the problem
• Provide periodic reports to Module Customer
• Support the third party audit (CQM, CB /ISO audit)
• Assist Quality-EHS Manager to respond to customer on other request from customer eg. Customer visit, customer audit

Requirements

• Degree in Mechanical / Manufacturing Engineering or equivalent
• Demonstrated leadership as a change agent in driving improvement initiatives, & implement effective corrective/preventive actions
• Strong oral, written, influential communication and presentation skills
• Must be able to interact effectively with all internal departments and representatives
• Action-oriented and possesses strong problem-solving abilities, interpersonal & communication skills, influencing-skills to work with suppliers/customers as well as internal teams
• Familiar with 7 QC tools, statistical analytical tools
• Good interpersonal skills and closed-loop thinking
• Highly motivated & independent individual that can integrate & participate in a team environment
• Good process knowledge in the smartcard, semiconductor back end process is an advantage
• Certified Six Sigma Champion, Black/Green-belt with extensive experience in leading improvement projects would be an advantage
• Minimum 5-years’ relevant work experience in QA functions and handle customer quality-complaints and quality assurance audit

Job Description:

• Liaison with customer reps on documentation procedures
• Update and review QMS documentation
• Conduct external and internal audits
• Analyze and follow up on audit findings
• Implementing Quality improvement programs or campaigns
• Conduct training on Quality and Safety
• Carry out investigation into incidents, accidents and customer complaints
• Carry out surveillance on work compliance, safety, good housekeeping and proper documentation

Job Requirements:

• Professional Certificate/NiTEC, Diploma
• Conversant with Airworthiness requirements and / or Quality Management System (AS9100)
• Internal auditor trained (ISO9001/AS9100)
• Knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Able to work independently and in a team environment 1 to 2 years' experience in aviation
• Possess valid class 3 driving license is an advantage

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

Job Responsibilities:

Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.

• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• At least 3-5 years of Banking experience in Managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.

Responsibilities

• Conducting daily AML assessments and approval of KYC reviews for new and existing customers, at normal and enhanced due diligence level in line with AML policies and HO memoranda.
• Reviewer and Approver for updates to Customer Info in KYC System
• Interpreting and analysing KYC data to accurately risk access new and existing clients, making sound judgement calls in terms of escalation and risk mitigation.
• Conducting daily AML assessments of screening alerts in line with AML policies and HO memoranda, and to advice Front Office on issues in these reviews or transactions.
• Function as a subject matter expert on AML related issues, providing guidance to others where required, providing advice on customer due diligence that is risk based and proportionate, in accordance with regulatory guidance.
• Embed and improve the client screening process and adapt it to new technology as required.
• Liaise with Front Office and Legal & Compliance departments for AML related issues.
• Participation in ad hoc and project work as required.
• Conduct study meeting to other sections on AML related matters.
• Any other assignments from Dept/Group Head.

Requirements

• At least Bachelor’s degree
• At least 3 years of experience in KYC Periodic Review for Corporate customers
• Able to link diverse information to build a full picture and spot inconsistencies
• Good knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Good team player within the department and organization
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions.
• Able to work with front office and back office

Key Job Accountabilities:

· Liaison with customer reps on documentation procedures including certification and maintenance release.

· Ensure all aircraft have valid documents such as Certificate of Registration, Certificate Of Airworthiness, Radio License, Insurance Certificate, etc as applicable.

· Conduct quality internal audits as scheduled by the Quality Audit Plan or as instructed by the Manager Quality.

· Carry out investigation into incidents, accidents,customer compliants and warranty claims.

· Carry out surveillance inspections at various stages of aircraft work in progress for correct maintenance practices, good housekeeping and proper documentation.

· Assist in the evaluation of new or amendments as appropriate of new or changes to existing contracted operators’ interface procedures.

· Carry out Airworthiness Directives review.

· Monitor and track contracted operators’ surveillance follow up action to closure.

· To consolidate the aircraft surveillance and investigation KPI on the program assigned.

· Any other duties as assigned by the Quality Manager.

Required Experience and Qualifications:

• Hold an Aircraft Maintenance Engineer’s License (AMEL) issued by the civil Aviation Authority of Singapore (CAAS) or a foreign equivalent license recognized by CAAS or an FAA A&P certificate or professional licenses relating to aviation.
• Minimum five years working experience in aviation industry.
• Shall possess Diploma in engineering or equivalent.
• Conversant with Airworthiness requirements and / or Quality Management System (AS9110).
• Able to perform internal and external quality audits is an added advantage.
• Strong knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Able to work independently and in a team environment

Job summary

1) Responsible to carry out the overall sampling & inspection of wet towel, liquid products and packaging materials.

2) Responsible for the cleanliness & tidiness of the premix, mixing & chemical room.

3) To work as part of a R&D/QA/QC team.

Area of responsibilities

1) Conducts sampling and inspection of wet towel during in-process and finished products.

2) Inspects imported finished products samples from Freshening Overseas. Example – Freshening China, Freshening Indonesia.

3) Calibrate equipment for In-house verification (weekly calibration for some equipment). Example – PH meter, weighing scale

4) Inspects machine prior to start-up production (Accomplish Daily Start-Up Check Form).

5) Conducts inspection of raw materials before or during production run. Example - Incoming paper, wrappers, and packaging materials.

6) Assist in attaching appropriate tags (HOLD, REJECTED, APPROVED) on the material/product. It is also his/her responsibility that stocks are properly segregated and that no admixture happens.

7) Ensures daily collection of “retained samples” at production area and act as a retain samples and reference (standard) samples custodian.

8) Ensures all Batch records (QC and Production sheets and Mixing records) are checked and accomplished on time.

9) Conduct inspection of returned goods by customer.

10) Conduct microbial tests on DI Water every start of the week.

11) Check alcohol content and specific gravity of the mixed alcohol solution.

12) Counter check chemicals measured by Mixer Operator for compounding. Sign mixing room record once conformed. Check the solution for smell, pH, SG and Viscosity (if applicable).

13) Ensure that the QC room is tidy at all times and maintain the safety and good housekeeping of hazardous/flammable laboratory supplies by ensuring proper storage.

14) Assist in ISO audits and preparation.

15) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) Minimum GCE ‘O’ level.

2) Understand simple English and Mandarin to communicate with Operators.

3) Background in Cosmetic, Medical Science, Chemistry will be an added advantage.

Working Hours

Monday - Friday: 8 00am to 4 45pm (45 mins break)

Saturday: 8 00am to 12 00pm

Remarks - Occasional OT

The Healthcare Quality Assurance (QA) Supervisor communicates the quality policy and objectives to help ensure the maintenance of the overall healthcare compliance for the operation/department. The successful candidate will advise on development of standard operating procedures (SOPs), reviews and approves client and facility work instructions, trains QA personnel and internal clients on SOPs and regulatory topics, and oversees the maintenance of the quality documents. This position participates in internal, client, and agency audits, and follows up on audit outcomes. The HC Quality Assurance Supervisor maintains knowledge of healthcare quality and regulatory requirements and assesses and addresses risks associated with transporting healthcare and food products.

Responsibilities

• Monitors and instructs for compliance to UPS SCS site license requirements (DEL, MDEL, CDS, PCR).
• Promotes Issue resolution, risk management, continuous improvements and project initiatives.
• Facilitates, hosts, and respond to audits (Internal, Regulatory Agencies and Clients)
• Assists with creation, revision, and approval of Controlled Documents (SOP/WI/Forms).
• Provides investigation and Non-conformance reporting, including development of proactive strategies for preventing recurrence.
• Changes control management.
• Provides Quality and Regulatory compliance guidance to clients and internal staff.
• Supports growth of new and expanded facilities, clients and services.
• Participates in environmental control and CDS security emergency response action team.
• Performs direct reports responsibilities (risk assessment, task delegation, performance evaluation, skills development, constructive feedback, formal performance review, formal career development)

Job Requirements

• Possess a Bachelor's degree in Pharmacy, Science or equivalent
• Prior industry experience in pharmaceutical, healthcare or food industry experience is preferred
• Prior relevant experience in quality assurance related roles is preferred
• Prior QPIC/AQPIC designation is preferred

The successful candidate will be part of the Financial Planning & Control department in Finance Division.

Key Responsibilities

• Monitor, review and post monthly accruals for expenditure items.
• Handle divisions' queries on expenditure accounting.
• Review and monitor provision accounts and work with divisions/stations to clear provision/suspense accounts.
• Ensure that month-end closing activities (for example, amortisation of prepayments, raising of any required journal entries, etc.) are completed on time.
• Review and raise invoice/credit notes to subsidiaries/third parties on a timely basis.
• Assist with any required preparation of monthly/quarterly/half-yearly/annual reports.
• Assist the Executive in troubleshooting system issues, handling system enhancements, and performing User Acceptance Testing (UAT) where necessary.
• Assist in budgetary control procedures (for example, monitoring of operating expenditure against budget).
• Assist in annual operating budget exercise and/or forecast exercise.

Requirements

• Diploma in Accounting, Business Administration or Finance.
• Able to work independently, collaboratively and under tight deadlines.
• Adaptable to changes and a problem solver.
• Good interpersonal skills and communication skills.
• Proficient in Microsoft Office, knowledge of SAP will be advantageous.

You will perform Weight & Balance responsibilities for departing flights from Changi International Airport as well as departing flights from other international airports around the globe. Your essential roles are to ensure that the structural weights of an aircraft are within its safety parameters and that each departing flight is in "trim" and balanced within the centre of gravity. You will also be responsible for the completion of the Loadsheet and its related Weight and Balance documentation in accordance to IATA rules and regulations, handling pre-load calculations, load distribution and planning, timely issuance of loading instructions, and timely presentation of loadsheets to pilots before flight departures.

• Diploma in any discipline;
• Possess good organizing, problem solving and supervisory skills and abilities;
• Possess strong communication skills;
• Be meticulous in his/her work output;
• Be comfortable with usage of various airline systems;
• Be highly adaptive and resilient at work;
• Be a team player, highly motivated with an analytical mind and an independent worker.
• Joining Bonus of $5000
• Terms and Conditions apply

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 1 – 3 years experience in customer service, preferably in the Healthcare industry;
• Have a background in quality management and / or service excellence programmes;
• Data protection officer (DPO) experience is highly advantageous;
• Customer service training experience would be advantageous.
• Good communication (oral and written) skills;
• Resourceful and self-directed;
• Team player;
• Leadership qualities;
• Good PC skills especially Word, Excel and Powerpoint;
• Enjoy working and helping people at all levels;
• Ability to work in a fast-paced environment;
• Knowledge of statutory regulations and quidelines pertaining to all aspects of healthcare.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Industry: Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

QMS Maintenance and Administration

• Ensure proper administration of QMS for the facility in accordance to the procedure
• Maintain up to date master lists and proper control of all released QMS documents
• Process owner of Quality-related SOPs and conduct regular reviews in accordance to procedure
• Collaborate with Operations to ensure proper review of operational SOPs and continuing compliance with all applicable regulatory requirements e.g. PIC/S GMP guide and customers’ quality requirements
• Review and approve all work-related materials for display on the Healthcare site
• Ensure handling of pharmaceutical products adheres to QMS and IATA requirements

QMS Training and Development

• Prepare and administer relevant SOP, Quality and GMP refresher training for Healthcare Hub staff
• Ensure that training records for all staff in the Healthcare Hub are maintained and up to date
• Ensure appropriate administration and execution of structured training programme for all work functions in collaboration with Operations

Supplier Assessment

• Assess new suppliers according to the procedure

Equipment/System Qualification, Calibration and Maintenance

• Ensure proper management of equipment/system qualification and validation according to the relevant requirement
• Ensure that the environmental monitoring, pest control, cleaning, and equipment maintenance are performed and documented as per requirement and procedure
• Conduct quality review to ensure equipment calibrations/preventive maintenance are done per the stipulated frequency in the procedure

Requirements:

• Diploma in Science or related field
• Minimum 1-2 year of Quality working experience
• Proficient in MS Office
• Possess excellent communication and interpersonal skills
• Meticulous, able to multi-task in a fast-pace environment
• Pleasant personality and a good team player

Job ID: L5Y9857R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Job Description:

1. Performing F.A inspection and inspection of parts and products with desktop measuring tools / CMM / Smart scope at the incoming / outgoing / in-process gate.
2. To prepare and generate standard inspection report and lead team in performing quality inspection.
3. Monitor on critical customer products, with a corrective and preventive action programs in managing customer complaints / improvement plans.
4. Administer and work on continuous improvement program in achieving good process control.
5. Provide technical guidance to group of inspectors.
6. Manage customer complaints, corrective and preventive action programs.
7. Work closely with customers and inter-department to meet the quality requirements.
8. Experience in calibrating measuring equipments.

Requirements

• Preferred to have NTC / Diploma in related engineering field.
• Required to know-how in using desktop measuring tools, and other equipment such as CMM, Smart Scope, Roundness Tester and Roughness Tester
• Computer competancy.

Job Responsibilities

• Assist in overseeing offshore vendor in functional testing for banking application
• Analyse and review requirements
• Work closely with Business Analysts and Developers on understanding requirements
• Define test coverage and create test cases with test data
• Review test case and test evidence from vendor
• Execute manual test
• Run automation test and update automation test script when required
• Participate in performance test when required
• Ensure defects are logged with proper closure in Defect Management System
• Perform other tasks as and when assigned

Job Requirements

• Bachelor's degree with min. 3 years of testing experience in banking application
• Experience in working with offshore vendor is preferable
• Experience in Automation Test or Performance Test is preferable
• Familiar in JIRA Defect Management System
• Strong analytical skill
• Good communication, interpersonal and presentation skills

Responsibilities

1. Primary point of liaison for service management of assigned customers.

2. Escalation management, able to analyze and identify root causes on service issues to ensure corrective and preventive actions are implemented effectively.

3. Work with Data and Process team to streamline processes and support for further improvements.

4. Present Dashboard reporting, daily shipment planning and shipment status update regularly.

5. Own and develop the regional relationship with the customer and defuse any tension that may arise and escalate accordingly when needed.

6. Track the performance of the whole network for the assigned account.

7. Follow up closely with Operations / Origins / Destinations to rectify the data issues or missing EDI transmissions till complete transmission.

8. Attend to queries from Customer, Operations / Entities on inbound and outbound with regards to events/milestones and deviation with reason codes.

Authorities

1. Execute control tower initiatives.

2. Ensure adherence to established work standards and work processes.

The Quality Assurance Specialist is responsible to:
- Maintain and ensure effectiveness of the Quality Management System in Singapore,
- Perform product complaints handling for Singapore,
- Perform Adverse Events reporting to local regulatory authorities of Singapore,
- Perform Field Safety Corrective Actions and reporting for Singapore.

Responsibilities:

• Quality Assurance for all aspects of the Quality Management System (QMS) of Singapore Distribution Centre (DC), including maintenance, continued compliance, and certification.
• Ensure quality and regulatory compliance to relevant applicable standards such as GDPMDS (Singapore)

• Be responsible for operational quality matters including product hold in Singapore.

• Act as the Complaints Handling unit for Singapore.
• Conduct training of staff in QMS to ensure relevant staff are trained to the latest revision of procedures.

• To perform assessment and adverse event reporting to local authorities of Singapore.
• Execute Field Safety Corrective Actions (FSCA) in Singapore, including reporting to local authorities.

• Manage outsourced activities to ensure vendors meet the Cook Medical's quality standards.

• Coordinate or investigate CAPA to ensure nonconformances are addressed effectively.

• Schedule and perform internal audits. Host or support external audits.

• Perform trending and produce metrics for DC performance, measuring against key performance indicators.

• Maintain up-to-date knowledge and compliance with Global policies and procedures and to implement locally.

• Participate in global projects and meetings if applicable.

• Act as the local contact person for Data Protection facilitation.

• Perform other tasks assigned by Manager.

• Have a sound understanding of, and comply with, the COOK Code of Conduct and Company Compliance requirements.

Requirements:

• At least 3 years working experience as quality assurance in the medical device field.

• Degree in Science, Engineering or other related discipline.
• Experience in adverse event assessment and reporting for Singapore.
• Experience in Field Safety Corrective Action execution and reporting for Singapore.
• Experience in multinational medical device company preferred.

• Excellent communication and interpersonal skills, able to work with people from different levels internally and externally.
• Excellent time management and organizational skills. Able to perform duties with limited supervision and meet deadline.

• Fluent in English (both spoken and written).
• Skilled in document management.
• High level of computer skills including Microsoft Office.
• Multi-tasks and able to prioritize the job tasks, depending on the urgency.
• Positive attitude, be good team player and attend to details.