Job Description:

• To perform functions and tasks in relation to building the workplace culture, staff and guests’ engagement and overall service effectiveness in the field.
• From scheduling to logistics co-ordination; preparation of training materials to processing of invoices (for in-house runs). Conduct Service Quality trainings
• Development of common OJT content, using e-learning. Be involved in the production of learning videos in relation to Service Excellence, Housekeeping Standards, Infection Prevention Controls, etc
• Conduct analysis on training management reports and training budget
• Preparation and dissemination of training report
• Analyze Service Quality report, and provide recommendations from learning perspective
• Support the team with content development and publishing of the daily learning material Daily Dose
• Provide alignment and understanding of our service values (ACTS OF GRACE) through contextualizing the values to operations deliveries, using suitable microlearning tools
• Responsible for the planning and execution of quarterly service audits in FEH portfolio of hotels and serviced residences
• Preparation of publicity piece for nomination of nominees for the various Service Excellence Awards (including Employee of the Month)
• Trawl the internet for relevant awards for service, HR, organization, hospitality, etc for FEH’s participation
• Collation and edit of submission write-ups and preparation of nominees

Job Requirements:

• Minimum Diploma in Business Management with 3 to 5 years’ working experience preferably in Learning & Development and/or in hospitality industry
• Highly motivated and passionate about learning
• Analytical, meticulous and results focused
• Possess good verbal and written communication skills as well as strong interpersonal relationship skills
• Excellent knowledge and experience with Training Needs Analysis, Learning Management System and Microsoft Excel
• Good working knowledge of Microsoft Office
• Ability or Experience in simple videography and media editing tools would be an advantage
• Able to work in a fast paced environment

Job Description:

Training and coaching will be provided for all work and task assigned. List stated are not limited to the following:

Training Programme

• From scheduling to logistics co-ordination; preparation of training materials to processing of invoices.
• Preparing, and generating training data for reporting.
• Mapping of training competencies to learning needs
• Conduct research for training content development.
• OJT process mapping
• Handle training related or other HR projects which may be assigned from time to time.

Training Reports

• Conduct analysis of various training reports.
• Preparation of training reports

Learning Management System (LMS)

• Support in responding to queries in relation to e-Learning and LMS
  

Others

• Ad-hoc L&PD or Training-related project or work

Job Requirements:

• Minimum Diploma in Business Management with 3 to 5 years’ working experience preferably in Learning & Development and/or in hospitality industry
• Highly motivated and passionate about learning
• Analytical, meticulous and results focused
• Possess good verbal and written communication skills as well as strong interpersonal relationship skills
• Excellent knowledge and experience with Training Needs Analysis, Learning Management System and Microsoft Excel
• Good working knowledge of Microsoft Office
• Ability or Experience in simple videography and media editing tools would be an advantage
• Able to work in a fast paced environment

Responsibilities

• Responsible for leading root cause analysis & corrective action in nonconformance part investigation
• Responsible for establishing quality inspection plans, COC, procedures/ work instructionsHandle customer/supplier/ internal CARs
• Responsible for planning, coordinating & performing internal audits
• Responsible for performing gap analysis on standards revision and revise procedure/ work instructions
• Responsible for attending to customer/ supplier/ internal /certification audits & technical queries.

Requirements

• Min Diploma in Mechanical Engineering or equivalent
• Min 3 years of working experience in Oil & Gas/ Metal Machining Industry
• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Profile Summary:

You will conduct telemarketing calls to promote and assist in the application of product with clear and concise product knowledge and references, to existing bank customers. You are expected to drive and ensure sales target are met and able to identify cross-selling or up-selling opportunities. You will also have to deliver customer centric recommendations and build strong and long-term customer relationships.

Job Description:

• Foster and enhance relationships with customers, with focus on product to complement the customers' existing portfolio
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals
• Achieve sales target set out by business
• Handle assigned Client list/ base and focus on establishing higher contacts to maximize penetration
• Correspond with customers through phone, e-mails, fax and/ or other electronic communications
• Handle customers’ enquiries and/or objections with confidence
• Collect customer information as needed to serve client and close sales
• Closure and wrap up done as per set standards
• Liaise with internal departments on policy fulfilment
• Ensure a full understanding of the risk and control environment in area of responsibility
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across partner bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Who we are looking for:

Competencies & Personal Traits

• A minimum 2 years of related work experience with insurance CFMAS - M9, M9A, M5, HI exams will be required
• Relevant experience in telemarketing with track record in sales is a plus
• Excellent verbal and written communication skills and good interpersonal skills
• Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen
• Effective engagement of stakeholders

Education:

• Diploma/ Degree in Business or related fields of study

Language:

• Good command of English and/or applicable local language

Job Profile Summary:

In this role, you will be focusing on acquiring incremental business for the Employee Benefits business. As part of this dynamic role, you will report to the Head of Corporate Sales (Partnership) and work closely with the Operations team to increase and expand the Employee Benefits Business and Group Affinity Products through the Partnership Channel.

Job Description:

• Identify & prospect potential client for Employee Benefits ("EB") and Group Affinity products to drive incremental business.
• Handle sales enquiries and leads generation for client acquisition via the Partnership Channel.
• Cold call as appropriate and plan approaches to pitch to potential clients (if required)
• Achieve sales targets and deliverables
• Join meetings with banks’ Relationship Manager (RM) and/or Insurance Specialist (IS) to meet with potential key stakeholders / decision makers of companies
• Handle activities relating to account management. This includes assisting in the preparation of sales materials, PowerPoint presentation, employee handbooks, client reports, renewals, etc
• Conduct presentation/ employee communication sessions to clients
• Account management for clients for renewal through building strong relationships with clients for business sustainability
• Assist in the strategy to develop Partnership Channel and be responsible on the implementation of key sales initiative, new products, benefits and campaigns, for both EB and Group Affinity products, as well as EB2Life
• Lead/ Initiate sales related projects that supports the EB distribution to increase sales opportunities

Who we are looking for:

Competencies & Personal Traits:

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• Minimum 3 years of relevant experience in employee benefits environment or brokering
• Experience with group affinity products preferred

Professional Qualifications:

• Possess CMFAS M5, M9, M9A and HI certifications

Education:

• Degree in Business or related fields of study

Responsibilities

• Responsible for ensuring that corrective actions are in place and implemented for all non-conformances detected during audits
• Responsible for liaising with production side on the investigation of root cause of non-conformance and procedural failures
• Responsible for reviewing and approving required specifications and revisions in documentation prior releasing for production or customer
• Responsible for conducting process audit and internal quality scheduled/unscheduled audit
• Responsible for ensuring work is carried out in accordance with documented procedures

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in CNC/ Precision/ Machining Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We are seeking highly motivated and talented fresh graduates with less than 2 years of experience to join the ASPIRE: Prudential Corporate Graduate Programme. This is an exciting opportunity for individuals who are interested in becoming a future-ready leader. ASPIRE is a two plus three-year programme that offers a forward-looking, holistic and deliberate development programme aimed at accelerating progression for successful candidates through targeted interventions to build future-ready leaders.

Job Responsibilities:

• Participate in various departmental rotations for the first two years throughout the organization, including Distribution, Customer, Human Resources, Finance, and Operations, among others.

• Lead and execute company-wide projects to drive strategic initiatives

• Attend training sessions and self-study to gain knowledge and insights into the insurance industry

• Participate in short-term projects to gain new skills and development opportunities

Job Requirements:

• A bachelor's degree from an accredited institution.

• Less than two years of work experience.

• Demonstrated leadership abilities and a strong work ethic.

• Excellent communication, interpersonal, and analytical skills.

• The ability to work collaboratively and independently.

• The willingness to learn and adapt to changing business needs.

COMPANY DESCRIPTION

Grocery Logistics Singapore (GLS) a wholly owned subsidiary of FairPrice Group Supply Chain, is a well-established logistics player in the Fast Moving Consumers Goods (FMCG) segment, incorporated since January 1993. Other than being the key logistics provider for NTUC FairPrice and its subsidiaries, we had serviced the Dairy Farm Group, Royal Ahold Group (since exited from Singapore Markets) and many small supermarket chains since our establishment.

RESPONSIBILITIES

The role which is part of the Supply Chain will be responsible for maintaining and improving existing automation capabilities, as well as developing a team of automation and maintenance technicians under the incumbent's charge.

Responsibilities

• Support automation maintenance team in performing regular preventive/corrective/ predictive /conditions based / ad hoc / reliability centred based maintenance on storage systems, equipment, and packaging machines that would ensure optimal operation with minimal disruption to supply chain's operation.
• Support Automation Maintenance Lead on complex diagnostics and repair malfunctioning complex logistics and packaging equipment.
• Support installation, modification, upgrade, and maintenance of storage systems and packaging equipment in project phase as team representative.
• Support automation team in maintaining industrial control systems for automated equipment ( Software / hardware)
• Deep Dive and Determine root causes of failures using statistical methods and recommend changes in designs, tolerances, or processing methods.
• Provide engineering support for the modifications of robotic and automation systems.
• Work closely with operations and automation teams to ensure that all automation equipment and processes meet safety standards and comply with company policies.
• Support in prepare reports about system performance and breakdowns from technicians, for management.
• To be able to support Automation Maintenance Lead and technicians in identifying and resolving process related issues.
• Work with Team to formulate work instructions / safety risk assessment / Continuous improvement projects.
• Ability to calculate and identify bottlenecks in process flow to prevent bottlenecks and formulate backup plans with the operations team as a preventive measure.
• Any other ad hoc duties as assigned.

• Bachelor Degree is preferable
• Major in Mechanical or Mechatronics or Automation Control
• 3 years'+ working experience in Integrator/ automation equipment manufacture/ warehouse automation project. Or 5 years+ after service experience in automation project
• Familiar with AutoCAD
• Familiar with devices in automation
• Experience in automation control products such as Siemens IPC, PLC, HMI, SCADA, TIA portal, Various drives and Software hardware.
• Able to communicate with oversea IT Online support, Hotline Software Engineers in UK, Australia, Italy and understand the steps to follow up during the troubleshooting.

• Work location: 7 Sunview Road
• Working hours: Monday to Friday, 8:15am - 5:35pm (will move to rotating shift cycles in future)

Role:

Assistant Finance Manager (ACCA / Financial Control / Up to $5500)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Working Location: Choa Chu Kang

Office: Ang Mo Kio

Working days: 5.5 days (Alternate Saturday half day)

Basic: $4500 to $5500 (depends on experience)

Job Requirements

Degree in Accounting / Finance related / ACCA

Possesses minimum 5 years of relevant experience

Roles & Responsibilities

Reporting to the Senior Finance Manager, you shall monitor and comply with financial reporting guidelines, prepare, and review annual budget, prepare financial statements, perform budgetary controls and manage arrears. You shall be required to ensure proper records of transactions and drive strong financial controls. In addition, you are responsible for grants and assets management, inter-funds transfers, tax reporting etc.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Responsibilities

• Responsible for creating detailed, comprehensive and well-structured inspection plans and collaborate with cross functions to improve tests and inspections
• Responsible for estimating, prioritizing, planning and coordinating customers’ escalations and feedback as well as investigating the causes of non-conformances and to implement solutions
• Responsible for initiating corrective actions for procedural, product or process deficiencies and handling of NCR/MRB/DMRB disposition, working with internal teams and Operations to look into Root Cause and Corrective actions (RCCA)

Requirements

• Min Diploma in Engineering or relevant
• Min 3 years of working experience in Manufacturing Industry in Quality

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

Maintain standards and quality processes in food manufacturing operations;

• Conduct daily in-process quality control inspections at production lines to ensure alignment with internal requirements and Good Manufacturing Practices
• Maintain integrity, accuracy and completeness of QC data and records
• Perform routine calibration and maintenance of equipment
• Assist in export documentation consolidation and Health Certificate application
• Assist in monitoring and inspecting company infrastructure, equipment and utilities
• Develop and implement quality control procedures and protocols to improve overall product quality and consistency.
• Inspect in-coming and out-going products according to receiving and shipping policy
• Review and validate supplier raw material records and results (COA)
• Process improvements initiatives across the company

Conduct tests for food quality and packaging;

• Sensory evaluation of products aligned with specification
• Perform product sampling for laboratory tests

Rectify non-compliance issues (Customer Complaints / Audit findings);

• Support traceability investigations into lapses in quality, hygiene standards and non-compliance to quality standards. Conduct investigation and follow up with corrective action

Conduct training for production staff on quality control procedures, GMP practices, and food safety protocols;

Job Requirements

• Minimum 1 year of relevant working experience / Diploma in Food Science or related field.
• Knowledge of food safety standards and GMP principle
• Proactive, willing to learn and good follow-up skills
• Able to work independently with minimal supervision

Job Profile Summary:

You will provide sound insurance and reliable financial advice to bank customers by analyzing their financial needs and exceeding their service expectations. FSCs are also to maintain a strong rapport with the bank partners and grow and strengthen relationship with bank customers.

Job Description:

Provide sound & reliable financial advice to bank customers:

• Stationed in bank branch to provide financial solutions to customers
• Establish customers' financial goals
• Determine their current financial situations to identify any shortfalls
• Develop wealth management strategies to plan for their future
• Customize solutions for individual needs and regularly review financial plans
• Be a financial solutions provider who provides affordable solutions and options to help customers achieve their financial goals
• Act as financial coach to provide guidance on saving

Maintain strong rapport with bank partner:

• Work closely with branch staff to provide innovative product solutions to address customers’ health protection and long-term savings and investment needs
• Develop & grow the business portfolio with bank partner to achieve premium growth & underwriting profit objectives

Grow & strengthen relationship with customers:

• Foster and enhance relationships with partners’ customers, with special focus on Prudential range of insurance products to complement the customers' existing financial and investment portfolio
• Provide quality, efficient after sales services

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Analytical and strong problem solving abilities
• Dynamic individual who strives in fast moving environment

Working Experience

• Minimum 1 year of relevant working experience in insurance

Education

• Degree in Business relevant fields of studies

Responsibilities

• Responsible for ensuring that corrective actions are in place and implemented for all non-conformances detected during audits
• Responsible for liaising with production side on the investigation of root cause of non-conformance and procedural failures
• Responsible for reviewing and approving required specifications and revisions in documentation prior releasing for production or customer
• Responsible for conducting process audit and internal quality scheduled/unscheduled audit
• Responsible for ensuring work is carried out in accordance with documented procedures

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in CNC/ Precision/ Machining Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for creating detailed, comprehensive and well-structured inspection plans and collaborate with cross functions to improve tests and inspections
• Responsible for estimating, prioritizing, planning and coordinating customers’ escalations and feedback as well as investigating the causes of non-conformances and to implement solutions
• Responsible for initiating corrective actions for procedural, product or process deficiencies and handling of NCR/MRB/DMRB disposition, working with internal teams and Operations to look into Root Cause and Corrective actions (RCCA)

Requirements

• Min Diploma in Engineering or relevant
• Min 3 years of working experience in Manufacturing Industry in Quality

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

COMPANY DESCRIPTION

Grocery Logistics Singapore (GLS) a wholly owned subsidiary of FairPrice Group Supply Chain, is a well-established logistics player in the Fast Moving Consumers Goods (FMCG) segment, incorporated since January 1993. Other than being the key logistics provider for NTUC FairPrice and its subsidiaries, we had serviced the Dairy Farm Group, Royal Ahold Group (since exited from Singapore Markets) and many small supermarket chains since our establishment.

RESPONSIBILITIES

The role which is part of the Supply Chain will be responsible for maintaining and improving existing automation capabilities, as well as developing a team of automation and maintenance technicians under the incumbent's charge.

Responsibilities

• Support automation maintenance team in performing regular preventive/corrective/ predictive /conditions based / ad hoc / reliability centred based maintenance on storage systems, equipment, and packaging machines that would ensure optimal operation with minimal disruption to supply chain's operation.
• Support Automation Maintenance Lead on complex diagnostics and repair malfunctioning complex logistics and packaging equipment.
• Support installation, modification, upgrade, and maintenance of storage systems and packaging equipment in project phase as team representative.
• Support automation team in maintaining industrial control systems for automated equipment ( Software / hardware)
• Deep Dive and Determine root causes of failures using statistical methods and recommend changes in designs, tolerances, or processing methods.
• Provide engineering support for the modifications of robotic and automation systems.
• Work closely with operations and automation teams to ensure that all automation equipment and processes meet safety standards and comply with company policies.
• Support in prepare reports about system performance and breakdowns from technicians, for management.
• To be able to support Automation Maintenance Lead and technicians in identifying and resolving process related issues.
• Work with Team to formulate work instructions / safety risk assessment / Continuous improvement projects.
• Ability to calculate and identify bottlenecks in process flow to prevent bottlenecks and formulate backup plans with the operations team as a preventive measure.
• Any other ad hoc duties as assigned.

• Bachelor Degree
• 3 years'+ experience in control engineer/ commissioning or 5 years+ after service
• Familiar with Siemens PLC
• Good at communication both written and oral
• Familiar with more than one WMS/WCS systems in the market
• Preference for those with supplier management experience (experience in guiding installation and debugging, renovations, etc.)
• Candidate must be comfortable with rotating shift work

• Work location: 7 Sunview Road
• Working hours: Monday to Friday, 8:15am - 5:35pm (will move to rotating shift cycles in future)

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Interacting Comfortably with People: Building strong collaborative relationships within the team and stakeholders.
• Automation and Development: Demonstrating a deep passion for development, specially in

1. Technologies: Java/J2EE, Shell Scripting, PL/SQL, SQL
2. Database: Sybase, Oracle, PostGreSQL
3. Browser Automation: Selenium
4. BDD Framework: Cucumber
5. Source Code/Lifecycle Management: SVN/GIT, Jenkins, Gitlab, Ansible, MasterDeploy

• Interest in Bank activities: Apetite to understand the business activities of the bank on Capital Markets.
• Process automation: Appetite for continuous improvement and automation. Of new as well as existing process to enhance efficiency and reduce the TAT.

During your internship, you will have the opportunity to:

• Learn about Global Market Front Office activities, Financial Data, Transaction Reporting, Market Data, Risk Indicators and Regulaotry requirements – opportunity to learn end-to-end invensment banking workflow.
• On the job training to directly apply your learning and be impactful.
• Gain insights into Software Development, understand the SDLC and its real-life implementation.
• Collaborate with Subject Matter Experts, including Business Analysts, Support Analysts, Developers, DevOps Engineers, and Quality Software Developers.
• Benefit from the guidance of a dedicated mentor.
• Deliver on jobs that directly impact the banks day-to-day activities and witness the added value of your job directly from business lines.

Qualifications and Profile

Candidates should have:

• JAVA/J2EE.
• SQL, PL/SQL and UNIX/LINUX Scripting skills.
• Excellent Aptitude, Curious to learn and inquisitive.
• Excellent communication and interpersonal skills.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Application Procedure

Interested applicants, please apply via the link here:

Crédit Agricole Corporate and Investment Bank (ISAP Singapore) Careers - (Internship Jul24) CMI - Software Quality Engineer (jobvite.com)

Job Responsibilities:

• Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.
• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• At least 3-5 years of Banking experience in Corporate Banking. Exposure in managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation, etc.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English

Job Descriptions:

• Regularly perform checks on food safety, hygiene, quality, processes, and adherence to Halal requirements in production, supply chain, and logistics.
• Prepare and manage documentation related to food safety, hygiene, quality, and processes.
• Conduct daily site walks throughout the facility.
• Check retention samples regularly.
• Collaborate with the microbiological laboratory for sample collection and lab reports.
• Ensure timely follow-up with Procurement on investigations and corrective actions concerning raw material complaints or customer feedback.
• Assist in internal audits and support external audits
• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.
• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up
• Provide support to customers’ request / feedback e.g. questionnaire, product specification, shelf life lab test reports.
• Preparation of training materials e.g. photos, attendance sheet, assessment.
• Coordination with HODs on training schedule.
• Any other duties assigned by QA manager

Job Requirements:

• Candidate must hold at least a Diploma, Advanced/Higher/Graduate Diploma in Food & Beverage Services Management, Food Technology/Nutrition/Dietetics, or equivalent.
• Required skills: Computer Literacy, MS Excel, MS Word.
• A minimum of 1 year of working experience in the related field is necessary for this position.
• Relevant experience in the Food & Beverage industry is advantageous.

Responsibilities

• Responsible for leading root cause analysis & corrective action in nonconformance part investigation
• Responsible for establishing quality inspection plans, COC, procedures/ work instructionsHandle customer/supplier/ internal CARs
• Responsible for planning, coordinating & performing internal audits
• Responsible for performing gap analysis on standards revision and revise procedure/ work instructions
• Responsible for attending to customer/ supplier/ internal /certification audits & technical queries.

Requirements

• Min Diploma in Mechanical Engineering or equivalent
• Min 3 years of working experience in Oil & Gas/ Metal Machining Industry
• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Interacting comfortably with people: Building strong collaborative relationships within the team and stakeholders.
• Automation and Development: Demonstrating a deep passion for development, specially in

1. Technologies: Java/J2EE, Shell Scripting, PL/SQL, SQL
2. Database: Sybase, Oracle, PostGreSQL
3. BDD Framework: Cucumber
4. Source Code/Lifecycle Management: SVN/GIT, Jenkins, Gitlab, Ansible, MasterDeploy
5. Automation tools and frameworks: JUnit, TestNG, Selenium

• Interest in Bank activities: Apetite to understand the business activities of the bank on Capital Markets.
• Process automation: Appetite for continuous improvement and automation of new as well as existing process to enhance efficiency and reduce the TAT.

During your internship, you will have the opportunity to:

• Learn about Transverdsal Global Market Data & MCR activities, this includes electronic trading platforms, Risk Management Systems, Market Risk, Counterparty Risk, Financial Data, Market Data, Risk Indicators requirements – opportunity to learn end-to-end invensment banking workflow.
• On the job training to directly apply your learning and be impactful.
• Gain insights into Software Development, understand the SDLC and its real-life implementation.
• Collaborate with Subject Matter Experts, including Business Analysts, Support Analysts, Developers, DevOps Engineers, and Quality Software Developers.
• Deliver on jobs that directly impact the banks day-to-day activities and witness the added value of your job directly from business lines.
• Non-regression testing of the applications and associated services (Functional, Technical, Performance, and Behavior) to identify defects or bugs that need to be fixed before the software is released in production.
• Knowledge on CI/CD pipeline
• Create and maintain comprehensive documentation for development and testing processes
• Opportunity to work on meaningful projects and make an impact.
• Mentorship and guidance from experienced professionals.
• Networking opportunities within the industry.
• A Certificate and a letter of Completion.
• Full time employment offer after successful completion of program

Qualifications and Profile

Candidates should have:

• Student of Master or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong passion for software development and quality assurance.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Strong proficiency in Java programming language.
• Knowledge of software testing methodologies and experience in QA processes.
• Understanding of Agile development methodologies.

Other Professional Skills and Mindset

• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitive.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Application Procedure

Interested applicants, please apply via the link here:

Crédit Agricole Corporate and Investment Bank (ISAP Singapore) Careers - (Internship Jul24) CMI - Quality Assurance Software Engineer (jobvite.com)