Quality Engineer

Roles & Responsibilities

This position is responsible for the timely, accurate, efficient preparation and management of Quality System, Quality tracking, Quality assurance & Quality control.

1. Full responsibility of Quality Assurance and Quality Control function to ensure Products quality are meeting customer’s expectation and accordance with regulatory requirements. (Throughout Product Life Cycle)

2. Update and maintain company Quality Management System and Documentation

3. Conduct internal audit and continuous improvement on departmental process

4. Responsible for Customer audit and ISO9001 certification.

5. Prepare for AS9100 certification and implementation.

6. Drive continuous improvement projects that lead to Product Quality and Operational Excellence.

Qualifications & Requirements

1. Bachelor’s degree with at least 3 years relevant working experience.

2. Diploma with at least 5 years relevant working experience may apply.

3. Strong knowledge of Quality system, such as ISO9001/AS9100 and other regulatory compliances.

4. Experienced on Supplier Quality management, In-coming, In-process, Outgoing inspection.

5. Preferably Electronics/Communication industry.

6. Familiar with internal & external audits.

7. Strong communication skill.

8. Possess ERP experience will be added advantage.

9. Fluent in English and Mandarin.

Quality Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Overall Purpose of the Job

• The Quality Executive will assist in the management of the day-to-day aspects relating to Quality Management Systems and Compliance
• The Quality Executive owns and implements quality assurance programs designed to ensure effective and consistent processes with established standards.
• The Quality Executive works closely with SLH Operations and 3PL to drive timely resolution on Quality related issues.

Job Description

• Manage quality in product receiving process (including receiving inspection) with 3PL
• Support the inventory management in quarantine cage with 3PL
• Quality oversight on 3PL product destruction process.
• Lead resolution in non-conformances and discrepancies in a timely manner.
• Coordinate between 3PL, Source co. or Franchise on the monitoring of ambient environment (temperature and humidity as required) and handling of issues according to predefined agreements.
• Supports repack, relabeling, over labeling, kitting and reworking operations conducted
• Back-up Coordinator for stop shipment/ recall processes within the DC.
• Support quality management of repacking, relabeling, over labeling, kitted, and reworked
• Support the QA release of product repackaged, relabeled, over labeled, kitted, and reworked
• Supports product complaints, service complaints process and systems.
• Acts as an administrator for automated IT platforms and audits and change control.
• Manages / supports records and document management.
• Supports training management.
• Supports Quality audits and related action planning/implementation.
• Support Escalation of quality issues to the management.
• Responsible for the capture and processing of complaints reported to DC (Products and Distribution related complaints)
• Support the Quality audits (Internal, External and Supplier) of DCs
• Support the GxP (GMP, GDP) compliance of the DC.
• Responsible for day-to-day activities of base business.

Authorities

• Preparation / Review and Approval of validation documents
• Review and approval of repack relabel batch release.
• Product hold and release disposition in SAP for non-conforming material
• Product defect review and approval
• Initiation and review of procedures
• Review and approval of material destructions.
• Approval of Material movement in Quality Hold
• Approver for material destruction declaration form, QA Rejection letter

Qualification:

• Degree in Science (Life Sciences, Microbiology, etc) / Engineering required with minimum 2 years’ experience in QC or QA Function
• Preferably with working experience in Medical Device / Pharmaceutical Industry.

Technical Skills:

• Demonstrated knowledge and experience in quality or operations function.
• Task oriented with proven experience in the delivery high quality work.
• Proficiency in Microsoft Office (PowerPoint) other tools required to develop training materials
• Good analyzing / decision making ability.
• Customer (internal and external) driven approach.
• Knowledge of Good Distribution Practices (GDP), GxP and validation
• Demonstrated knowledge and application of ISO9001, ISO13485 and other international standards preferable.
• Knowledge of manufacturing environment is a plus.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

The incumbent will report to the Head of Central Compliance and Assurance in implementing continuous monitoring activities for compliance related areas. Working closely with the Chief Compliance Officer, Regional Compliance team and various business stakeholders within the organisation, this individual will develop and implement monitoring and testing processes to ensure that all business activities are conducted in accordance with applicable laws, regulations and corporate policies.

Responsibilities:

• Identify and assess regulatory risks and develop testing strategies to address identified risks.
• Execute and maintain an effective compliance testing program that ensures adherence to relevant laws, regulations and corporate policies.
• Ensure that test plans are designed to cover all relevant areas of risk and that testing procedures are documented and communicated to all relevant stakeholders.
• Provide guidance and recommendations to business units to improve compliance controls and processes.
• Report on testing results to senior management and other stakeholders, including recommendations for corrective actions where necessary.
• Monitor the remediation actions identified to ensure they are carried out in accordance with the agreed timeline and their effectiveness.
• Maintain a thorough understanding of laws, regulations, industry standards and corporate policies related to insurance and financial advisory industry.
• Collaborate with Regional Compliance testing team, internal and external auditors to ensure that all audit findings related to compliance testing are appropriately addressed.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Diploma / Degree
• At least 2-3 years of working experience in audit/quality assurance function within the financial industry (preferably insurance).
• Professional certification such as M5, M8, M8A, M9, M9A and HI and ICA Diploma in Compliance would be advantageous.
• An AML qualification such as CAMS or CFCS, or a privacy qualification such as CIPP or CIPM, would be advantageous (though not required)

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Quality Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Quality Director

Responsibilities:

• You will be part of the site Management Team
• Manage entire site Quality system which includes Medical system
• Responsible for all product quality issues, including managing internal and external communication on product qualities.
• Identifies on-going quality issues and makes recommendations to improve current processes
• Interfaces with customers, suppliers, engineering and operational groups on quality related issues
• Responsible to lead 5S & 6 sigma initiatives for the Region
• Provides training in statistical concepts and techniques
• Establish, review & approve quality control methods and procedures
• Plays a key role to provide guidance to site with respect to maintaining quality excellence

Requirements:

• Degree in Mechanical or Electronic / Electrical Engineering or Quality Management with minimum 10 years relevant experience in Quality &/or Management capacity preferably in EMS environment & prior experience in handling FDA audit is preferred
• Excellent knowledge & implementation experience in Six Sigma
• Formal training in ISO Lead Auditor is a definite advantage
• Familiar with ISO-13485 & TL (Telecommunication ) system
• Strong skills in facilitation, analysis & problem solving
• Experience in analyzing of various processes barriers and using TPM methodology to drive improvements and inspection to support operations
• Candidates with Black Belt or Master Black Belt in Lean / Six Sigma will have added advantage
• Ability to work independently with excellent interpersonal relations and deep passion for driving product quality are essential

The opportunity: your next adventure awaits

EY Assurance group is one of the most trusted, respected and influential business unit in the industry. As part of our team, you will provide our clients including companies, investors and regulators a peace of mind by using your skills and experience to build confidence in the validity of financial statements and business-critical information or processes.

Emerging and Private Enterprises (EPE)

The EPE sector is set up to address the specific needs of private companies and their stakeholders. It supports the private and mid-market companies through delivering quality audit services and help these companies decide how to grow in a technology-driven and sustainable way. We are moving towards digitalizing audit. To keep pace with the fast-changing world, we are prioritizing investments in AI, predictive analytics, and other emerging technologies to gain a competitive edge, reskilling employees and redesigning jobs to seamlessly integrate people and machines.

You will experience professional development through diverse experiences, world-class learning and individually tailored coaching. We also offer EY Professional Qualification Program that support your professional growth and aspiration. That’s how we develop outstanding leaders who, in turn, deliver on our promises to all our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Your key responsibilities

• Support the planning, execution and delivery of assurance engagements.
• Perform a variety of assigned tasks and audit work procedures for a portfolio of diversified clients in different industries.
• Clearly and accurately document the execution of specific audit procedures as defined by the engagement objectives, planned audit approach and procedures, and global audit methodology.
• Recognize potential audit issues or unusual relationships from basic analysis of the financial statements and related information and communicate them to the assurance team.

Responsibilities

• Organise and conduct regular credit and accounts receivable review meetings with business units and sales departments to resolve delinquent accounts.
• Follow up and communicate with customers regarding outstanding payments.
• Review and process new customer account applications.
• Maintain and update customer account details and credit limits in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with the sales department to address overdue issues.
• Disseminate invoices, statements of accounts, reminder, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and accounts receivable status reports for management.
• Liaise with insurers to apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks regarding bank guarantees, including letters of credit.
• Verify supporting documents to carry out billings to customers.
• Perform other ad hoc duties as assigned

Requirements:

• Minimum of 1 year of relevant experience
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QX3XY593

• To attend / acknowledge mails received from various clients and brokers and ensure response given within a reasonable time
• To liaise with the underwriting departments and the claim departments in context of the various request received from clients / brokers
• To generate the Statement of Accounts (SOAs) from the system, reconcile them regularly and exchange with the clients and brokers
• To liaise with the payment department for timely payments to the clients / brokers
• To keep chasing brokers / clients for company’s dues and ensure timely realization of outstanding premium
• Reporting to the underwriting department for long outstanding cases
• Perform reconciliation of the SOAs in a timely manner
• Resolve unallocated receipts and liaise with the internal and external stakeholders
• Submission of credit control report
• Debtors ageing status reviewing
• Any other duties assigned by Head of Department (HOD)

Requirement

• Candidate must possess at least Diploma in Accounting/Finance/Banking or equivalent.
• Candidate who can cope with high volume of transactions.
• Candidate who is available within short notice
• Proficient in Microsoft Office
• Meticulous, have an eye on detail, flexible
• Singapore Citizen and Permanent Residents only

Position : Pest Control Technician

• 5.5 Day (Mon-Fri 9am-6pm, Sat 9am-1pm)
• Basic Salary: $1800 to $2500 + $500 Attendant allowance + High OT Payout
• Location: Gambas, Sembawang

Job Requirements:

• Relevant experience is required
• Full-time NEA Vector Control Technician License
• Able and willing to do OTs (OTs will be paid accordingly)
• Class 2B Driving Licence / Class 3 Driving Licence

Key Duties & Responsibilities:

• To carry out DETAILED INSPECTIONS and to administer appropriate pest management plans to assist with eradicating the pests and provide QUALITY SERVICES to customers’ premises.
• Able to perform pest control works at residential, commercial, industrial & food establishments.
• Most of the jobs will be conducted within the F&B premises.

Benefits:

• Commission/Incentives and excellent career prospects.
• Yearly Bonus after completion of 1 year (Base on performance).
• Medical benefits and welfare.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Organise and conduct regular credit and accounts receivable review meetings with business units and sales departments to resolve delinquent accounts.
• Follow up and communicate with customers regarding outstanding payments.
• Review and process new customer account applications.
• Maintain and update customer account details and credit limits in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with the sales department to address overdue issues.
• Disseminate invoices, statements of accounts, reminder, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and accounts receivable status reports for management.
• Liaise with insurers to apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks regarding bank guarantees, including letters of credit.
• Verify supporting documents to carry out billings to customers.
• Perform other ad hoc duties as assigned

Requirements:

• Minimum of 1 year of relevant experience
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QX3XY593

The Pest Control Technician will assists the management of Pest Control operation duties as directed by the manager. This includes managing resources, work procedure and work incidents. The candidate is also required to improve work processes and service quality for the organization and clients as part of his role in performing operational duties.

· To assist Fumigator in carrying out fumigation & pest control services in accordance with regulatory requirements

· Notify Supervisor immediately of all incidents which are of material importance to the company such as accidents/near-misses/safety breaches/customer complaints followed by written report

· Check and ensure that all material/equipment/resources required for the day's work is available in the vehicle and in good working condition

· Always maintain sufficient stock of supplies and to submit requisition for replenishment if stock runs low.

· Maintain all equipment on board the vehicle in good working condition and to report damages/uncalibrated items immediately

· To ensure accurate reporting of fumigant stock in the vehicle at the end of each working day

· To be able to manage client's expectations and requests at work site and perform decision making if the team is able to accede to the demands within their limits, else TL will need to escalate to the Supervisor

Requirement:

1.) Driver’s License (Class 3) Required

2.) Vector Control Technician Licence

3.) Completed the following training

a.) Forklift Driver’s Licence

b.) Scissor lift Certificate

c.) Basic First Aid Course Certificate

d.) WAH Supervisor Certificate

4.) Fluency in spoken & written English

5.) Good planning and time management skills

6.) Physically Fit

7.) Ability to work in Teams, and supervise junior technicians and assistants

8.) Good interpersonal skills

9.) Good customer service skill

Responsibilities

• Organise and conduct regular credit and accounts receivable review meetings with business units and sales departments to resolve delinquent accounts.
• Follow up and communicate with customers regarding outstanding payments.
• Review and process new customer account applications.
• Maintain and update customer account details and credit limits in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with the sales department to address overdue issues.
• Disseminate invoices, statements of accounts, reminder, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and accounts receivable status reports for management.
• Liaise with insurers to apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks regarding bank guarantees, including letters of credit.
• Verify supporting documents to carry out billings to customers.
• Perform other ad hoc duties as assigned

Requirements:

• Minimum of 1 year of relevant experience
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QX3XY593

Job Overview:

MainNet is seeking a strategic and driven Asset Risk Control Specialist to lead risk management initiatives for treasury bills, traditional funds, and other securities with a strong focus on data analytics, algorithm development, and coding capabilities. This role requires expertise in securities, experience with quantitative analysis, and the ability to develop and implement risk algorithms.

The ideal candidate will work closely with cross-functional teams to build and execute data-driven risk strategies, ensuring compliance and promoting stability across Mainnet‘s product portfolio.

Key Responsibilities:

• Design and implement risk management frameworks focused on T-Bills, traditional fund products, and other securities, using advanced data analysis and algorithmic models to quantify risk.
• Develop custom risk algorithms and quantitative models in collaboration with data science and engineering teams to enhance risk forecasting and scenario analysis.
• Conduct market risk assessments for securities, with special attention to interest rate fluctuations, credit risk, and liquidity analysis for T-Bills and funds.
• Utilize coding and data analytics tools (e.g., Python, R, SQL) to automate risk reporting and build dashboards for real-time risk monitoring and insights.
• Collaborate with compliance and investment teams to align risk models with regulatory requirements and internal guidelines for securities.
• Perform back testing and validation of risk models to ensure their accuracy and effectiveness in forecasting risk for diverse investment products.
• Lead scenario analysis and stress testing across T-Bill and securities portfolios to evaluate resilience under adverse market conditions.
• Work with IT teams to assess and mitigate potential technology-related risks within the algorithmic trading and risk management processes.
• Build automated and robust processes for financial risk monitoring and reporting, and associated analytics
• Stay updated on advancements in fintech and machine learning to continuously improve Mainnet Digital’s risk analysis and management tools.
• Train internal stakeholders on the technical and regulatory aspects of risk management, promoting a data-driven approach to risk awareness across the organization.

Job Requirements

• Bachelor’s degree in Finance, Quantitative Finance, Computer Science, or a related field; advanced certifications (e.g., FRM, CFA) or a Master’s degree is preferred.
• 5+ years of experience in risk management, with expertise in T-Bills, traditional funds, and securities, and a strong background in data analysis and algorithm development.
• In-depth knowledge of securities, and regulatory requirements within financial services.
• Proven experience in developing and implementing quantitative models for market, credit, and operational risk.
• Strong analytical skills, with the ability to interpret complex data sets and draw actionable insights for risk mitigation.
• Excellent communication and interpersonal skills, capable of working collaboratively with cross-functional teams and presenting technical findings to non-technical stakeholders.
• Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.

Preferred Qualifications:

• Experience in fintech, digital currency, or blockchain industries.
• Familiarity with SQL, Python, or other data analytics and reporting tools.

Why Join MainNet ?

As a Asset Risk Control Specialist you’ll be at the forefront of innovation in risk management at Mainnet . This role provides a unique opportunity to apply technical skills and quantitative analysis to mitigate risk and drive strategic value in a cutting-edge fintech environment.

If you’re ready to make an impact and help shape the future of MainNet, we encourage you to apply!

Please send your CV to [email protected]

Job Description

· To inspect and identify type of pests’ problems faced by clients

· To apply the appropriate pest control treatments

· To provide good quality pest management services to clients

· To prepare and issue service report upon completion of each job

· To handle and operate pest control equipment/tools

· To maintain Company’s pest control equipment in good and working conditions

· To provide advice and recommendation to clients of suitable pest control routine maintenance when necessary

· Any other ad-hoc duties as assigned

Requirements

· Able to speak/read/write basic English

· Class 3 driving license

· Team player

· Relevant experience is advantage

The Company

Our esteemed client, a leading global law firm, is seeking a dynamic and results-driven Revenue Control Manager to collaborate closely with Partners and Lawyers. This pivotal role focuses on supporting practice groups by delivering accurate and timely management information, actively managing significant matters through budgeting and tracking, and driving the collection of outstanding bills to optimize financial performance. They are seeking for commercial finance talents with billing/ bill room experiences, working with Managing Partners / revenue generating leaders.

The Role

The role involves providing and analyzing accurate, timely management information to support practice groups while actively managing significant matters, including budgeting, tracking, and optimizing bill collection to enhance firm profitability. Acting as a key interface between back-office accounting and fee-earning departments across Asia, the position requires close collaboration with firm members, senior partners, and practice group leaders. Key responsibilities include liaising with partners and billing associates to create detailed mandate-level budgets for larger matters, managing budgets by allocating fee-earner resources, defining work phases, and preparing reports for the Pricing Committee. The role also entails setting up and monitoring budgets in the firm’s financial systems, overseeing working capital components, and developing robust revenue support and credit control policies and procedures.

Your Profile

The ideal candidate should possess a tertiary education with strong proficiency in Excel (including modeling at an intermediate to advanced level) and MS Word, alongside excellent data analysis and interpretation skills. Experience in a legal practice supporting partners and senior staff is essential, with familiarity in Power BI, Excel XLCube, and 3e considered an advantage. A solid commercial understanding of the drivers within a legal practice, persuasive and influencing abilities, and report-writing experience are highly valued. Candidates should demonstrate a good analytical mind, a positive work attitude, and a strong sense of responsibility and ethics. Excellent verbal and written communication skills, exceptional attention to detail, organizational and time management abilities, and the capacity to handle multiple priorities are critical. Quick adaptability to new processes and systems, along with knowledge of Asia indirect tax, would be advantageous. Additionally, a pro-active and positive team-oriented approach, strong communication skills with international teams, confidence in dealing with partners and senior staff, and the ability to build trusted relationships with key stakeholders are highly desirable attributes.

Apply Today

Please send your resume, in WORD format only and quote reference number SN13120753, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

• Regulatory Affairs & Quality Assurance Executive with Medical Device company
• Opportunity to work on local and regional submissions

Partnering with a leading Medical Device player in its field, our client is seeking a Senior / Regulatory Affairs & Quality Assurance Executive.

Reporting to the RA/QA Director, we are looking for someone with good knowledge of regulatory framework.

In this role, you shall assist in the execution of the regulatory strategies in assigned markets throughout the company product life cycle, with a focus on efficient pre-market and post- market regulatory approvals.

You will also support the review and approval of:

• Change control activities
• Product promotional activities
• Product registration
• Product labeling
• Regulatory inspections and audits

You should have at least 2 years’ of regulatory experience in medical devices and a related science degree.

Candidates with more experience will be considered for a 'Senior Executive' role.

For more information, please apply with your updated CV (in Word document).

Ambrose Chan

Registration Number: R1218177
EA License Number: 17C8502

Responsibilities

§ Planning and driving of newly set-up office, developing necessary approval papers and documents, establishing new department processes, including timeline management, stakeholder engagement, tracking of project progress and deliverables.

§ Lead and develop innovation capabilities and implement new innovations into the culture to influence the overall operations.

§ Facilitate Quality Improvement and Innovation workshops such as lean and human-centred tools to impart knowledge and skills to hospital staff.

Requirements

· Bachelor’s Degree Business Analytics/Computer Science/Engineering/Business Administration or related fields.

· Ability to leverage technology solutions to support quality improvement initiatives.

· Proficient in programming tools such as Python and RPA and good understanding of AI tools to help boost productivity.

· Proficient in LEAN/Six Sigma/AGILE/Design Thinking/Behavioural Insights preferred.

· Certified Train-the-trainer (ACTA/ACLP) or equivalent preferred.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPAand e2i’s PDPA.

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

• 5 years Gray box QA
• Proven experience black box testing Client-Server products with a focus on Server/API testing
• Demonstrated ability to write automation - we currently use Python
• Experience testing RESTful APIs
• Proficiency in an object-oriented language like C#, Java, JavaScript, Perl, Ruby, or Swift
• Experience traversing Unix directory structures; use basic Unix commands to scrape log files
• Experience scrapping customer logs and web searches to design tests cases as end user would use it
• Acquaintance with continuous integration/deployment
• Familiarity with static code analysis tools
• Experience with basic database queries

Responsibilities

• Responsible to establish and oversee Quality functions and strategies, for SCTH cell therapy programs and other provided services, including but not limited to area of quality assurance, quality control, compliance and batch dispositions.

• Responsible in implementation and maintain Quality Management Systems, and to ensure compliance to policies/standards of National Speciality Centres and applicable regulations.

• Drives performance improvement and monitor effectiveness of QMS by identifying, defining and establishing key quality indicators for management reviews.

• Supports cross-functional team in ensuring that the clinical program is conducted and reported according to applicable current GxP, regulations (e.g. FDA, HSA) and standards (e.g. FACT/JACIE). In the beginning phase of project, supports and provides quality oversight to Technology Transfer requirement for clinical trial material production.

• Lead and inspire a strong quality organization by attracting and developing talents, lead implementation of talent development strategies within organization.

• Responsible as the centre’s Quality representative to regulatory authorities and third-party inspections.

• Alerts senior management of significant quality and compliance risks.

• Any other responsibilities assigned by Senior Management.

Requirements

• Bachelor/Master’s Degree, or higher, in Science, Pharmacy, Pharmaceutical Science, or equivalent, with preference of more than 10 years of relevant work experience in Quality Lead role in the pharmaceutical/biotechnology/medical device/healthcare industry.

• Extensive knowledge of quality control, quality management system and validations requirement, preferably with third party customer/supplier or vendor management experience.

• Extensive knowledge in regulations and industrial guidance, and experience with technological transfer.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPAand e2i’s PDPA.

Job Summary

We seek an experienced and motivated Software Quality Engineer to join our forward-thinking tech team. In this role, you'll ensure our platform is reliable and meets high-quality standards. This position allows you to work across teams, shaping and implementing advanced QA processes that support scalable, reliable, and innovative solutions

Responsibilities:

Test Strategy and Planning

- Define and lead comprehensive QA strategies, covering all phases of the software development lifecycle.

- Develop, manage, and execute manual and automated test plans, cases, and scripts to ensure thorough testing.

Automation and Tooling

- Lead the development of automated testing frameworks using Cypress, Playwright or any automation tool for end-to-end test coverage.

- Drive platform scalability by implementing performance and load tests using tools like Gatling, K6, or Jmeter.

Quality Assurance

- Perform contract testing to ensure smooth interaction between microservices.

- Lead regression testing efforts for bug fixes and new features to maintain overall quality.

- Oversee the end-to-end testing pipeline, resolving issues promptly to avoid any delays.

Cross-Functional Collaboration

- Work closely with product managers, developers, and DevOps engineers to meet project requirements and deliver high-quality software.

- Contribute to agile team processes, including sprint planning and other ceremonies, with valuable QA insights.

- Coordinate with QE teammates to prepare and lead weekly deployments, ensuring smooth execution.

Issue Resolution and Reporting

- Accurately document, track, and report software defects, conducting root cause analysis as needed.

- Provide timely and detailed reports on QA activities, testing outcomes, and relevant quality metrics.

Requirements:

- Expertise in software quality assurance, with a strong focus on automation testing (e.g., Cypress, Playwright).

- Demonstrated experience with performance testing tools such as Gatling and Autocannon.

- Proficient in JavaScript (TypeScript) or Java

- Familiar with frontend and backend technologies (e.g., ReactJS, ExpressJS, Gin-gonic), as well as cloud platforms (AWS, Docker, Kubernetes).

- Knowledgeable in CI/CD tools (e.g., GitLab, ArgoCD) and relational databases (MySQL, PostgreSQL).

- Solid understanding of REST and GraphQL APIs, JWT for authentication, and search technologies like Elasticsearch.

- Exposure to additional testing tools and caching systems like Redis.

- Experience with logging and monitoring platforms such as Splunk or OpenSearch.

Qualifications

- Bachelor’s degree

- Strong problem-solving, analytical, and communication skills.

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• 6 + 6 months contract (Highly renewable)
• Location: Central
• Salary up to $7K
• 5 days work week (Mon - Fri)

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:11030

About SHOKZ

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone

conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear

design. Utilising numerous patented acoustics and health technologies in areas like bone conduction and other

related acoustic technology, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”)

series and their bone-conduction hearing aid product line.

Job Scope:

1. Work as a market quality representative in Southeast Asia (Singapore, Malaysia, Thailand, etc.), collecting

quality information of client products (terminal products and POP display racks) through business trips and store

inspections, listing problem points and promoting internal improvement within the company, enhancing user

experience and satisfaction

2. Research the market return data and trends. Establish a product return model to measure the quality level of

the product market, and decompose responsibility for quality issues to each business unit based on physical

analysis to identify improvement opportunities

3. Bridge the gap between consumers and SHOKZ, dive deep into local stores and after-sales processes, identify

improvement & risk points, and promote SHOKZ's development

4. Other assigned tasks.

Job Requirement：

1. Bachelor's degree or above, majoring in science and engineering

2. Having excellent teamwork and communication coordination skills, having strong self motivation, able to flexibly respond to

changes

3. Located in a subsidiary in Singapore, required frequent business trips to Malaysia, Thailand, Japan, South Korea, and other

countries

5. Passionate about learning and sports.

SHOKZ (SINGAPORE) PTE. LTD.

Contact Person：Leon Li（HR Manager）

Email：[email protected]

Offcial Website：http://shokz.com

About this role:

Wells Fargo is seeking an Accounting & Regulatory Reporting Controls Lead who will support the team with monitoring, management and strategic development of a regulatory and accounting risk and control framework, along with related functions across all APAC entities. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Maintenance of control framework, ensuring consistent reporting across i) Key performance & risk metrics ii) project plans
• Participates in the issues management process on behalf of Finance and Controllers including the escalation, reporting, and remediation of financial reporting errors and control deficiencies
• Supports the Financial Reporting Governance & Oversight Framework in partnership with Enterprise Control & Oversight function by implementing effective internal financial reporting controls Ensures Enterprise priorities are met on documentation and control initiatives including process mapping, RCSA, and business continuity
• Preparation of documents for various risk and remediation status meetings
• Helping to create an environment in which all team members are comfortable raising risk management, regulatory and compliance issues
• Working with line controllers teams to document, assess and communicate regulatory and accounting issues
• Ensuring that all relevant WF policies and procedures are followed
• Assisting the wider controllers team in the adoption of technology solutions to address the above needs as well as to improve effectiveness of the teams day to day operations
• Assisting with staff metrics maintenance, planning, training and the recruitment activities of the team including partnering with HR in the design and running of team and culture enhancing sessions

Required Qualifications:

• 4+ years of Finance, Accounting, Analytics, Financial Reporting, Accounting Reporting or Risk Reporting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Qualified accountant with experience of at least 10 years in accounting and controls related work in financial services and/or big 4 consultancy firms
• Self-starter with a pro-active approach to driving change in order to add value
• Experience of owning and / or implementing risk management and RCSA processes
• Experience of owning or implementing Regulatory and / or Legal Entity Control Frameworks
• Excellent organizational and communication skills
• Strong written and verbal communications

We are seeking a motivated and customer-focused Service Engineer to join our team. In this role, you will be responsible for maintaining and servicing security systems in alignment with industry standards, ensuring optimal system performance, minimal downtime, and exceptional customer satisfaction.

• Permanent Position : Service Engineer
• Salary : Attractive Remuneration + Transport Allowance + Mobile reimbursement + Service Bonus
• Location : Kallang
• Working Hours : Office Hours

Key Responsibilities:

• Collaborate with customer service representatives to promptly resolve customers' security system issues.
• Provide comprehensive support and maintenance services, including preventive maintenance, troubleshooting, system upgrades, expansions, alterations, and training.
• Build and maintain long-term relationships with customers to ensure satisfaction.
• Renew and manage maintenance contracts as needed.
• Deliver high-quality service by adhering to industry standards and ensuring prompt responses to service requests within the region.
• Troubleshoot and resolve technical issues, providing follow-up until resolution.
• Oversee service issues transitioned from the project team after external handovers.

Requirements:

• Diploma or higherqualification in Electronic, Computer, Automation, or Mechanical Engineering.
• Experience in the security industry with knowledge of access control, video surveillance, and alarm systems is an advantage.
• Proficiency in IT hardware, networks, and database systems.
• Strong analytical and problem-solving skills, with the ability to work under pressure.
• Self-motivated, independent, and eager to learn.
• Excellent communication and interpersonal skills with a customer-oriented mindset.

Next Step:

• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

EA License No. – 23C2060 |EA Registration No. - R2092390