Vendor Quality Food Safety Manager
Country: Singapore
Function: Innovation, Quality & Food Safety
About Olam Food Ingredients (ofi):
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we're with, whatever we're doing, we always make it real.
ofi Vendor Quality Food Safety Manager
This will be a global role taking responsibility for organizing and facilitating the global Supplier Management Community of Excellence .
As the global facilitator for the supplier quality assurance program the successful candidate will ensure forward control in the supply chain to ensure high quality and food safe ingredients and packaging material is delivered to our sites. The role will include reviewing the supplier base, audit global planning and managing the performance monitoring of global vendors.
Scope of the role
In this role the global facilitator will define and lead the deployment of the Supplier management program as defined in the global standard. This will include but is not limited to supplier documentation management, coordinating supplier auditing and the accommodating system roll-out to manage and track the supplier performance. The successful applicant will report to the Regional Quality & Food Safety Lead.
Key deliverables
- Understand the global Supplier base, the risk assessment of vendors and materials and accordingly prioritize vendor assessment needs.
- Governance and planning of Supplier Audits, practices and documentation
- Define and deploy the global best practices for the ofi supplier quality management, including all ingredient, packaging suppliers, co-manufacturers and co-packers.
- Define the right risk-based approach to steer and prioritize the supplier management program, globally.
- Build a cadre of auditors across all regions and ensure calibration program
- Collaborate with procurement to develop processes to review supplier performance and the right follow-through with our suppliers
- Work closely with ofi site quality managers to support complaint raising in cases of incoming goods incidences and supports vendors if needed in their RCA.
- Support regions to build a supplier auditing schedule and co-ordinate the audit program with the different locations/regions.
- Lead the performance program review for all incoming materials, incl. co-manufacturers and co-packers.
- Define, develop and deployment of the right systems to support the supplier data management, supplier audit reporting, supplier performance and supplier review.
- Define, develop and deployment of the right systems to support the supplier data management, supplier audit reporting, supplier performance and supplier review.
- Define Supplier criteria, based on a risk-based approach to ensure the right Supplier KPI’s and Forward Controls at our suppliers for all sites.
- Ensure updated programs and supplier reviews are in place to ensure compliance with any regulatory changes
- GAP assessment Supplier management of the different regions/sites to understand what is needed to set-up the right structure, globally
Qualifications and Competences
- Bachelor or Master’s degree in Food Science, Food Safety, Quality Assurance.
- Minimum of 8-10 years’ experience in Quality leadership in Manufacturing of Food, Ingredients.
- International management experience in project management and motivating teams.
- Skilled in the FSC22000-certification and experience in manufacturing sites and supply chain.
- Proven skills in Quality Management & Problem solving, 5-Why-Root-cause analysis, Fishbone.
- Competencies: Quality Leadership: Ability to drive changes in processes, procedures and systems as well as in behavior, always with quality improvements in mind.
- Motivating others: Ability to inspire and coach direct reports and peers around you.
- Drive for Results: Consistently maintains high levels of productivity, pursues everything with energy, drive and a need to finish.
- Problem solving: Identifies and understand issues, asks the right questions and makes decisions to take actions that lead to solutions to the real problem.
- Decision Quality: Ability to filter the right information that enables to a quality decision.
- Stakeholder management: Understanding needs of other key stakeholders to drive common purpose and change
- Clear communication skills: Written and verbal
