REQUIREMENTS:

• Master's Degree in Accounting / Finance / ACCA or equivalent
• Minimum 10 years of relevant working experience in construction industry
• Prior audit experience will be an added advantage
• Experience with accounting software will be added advantage
• Understanding and knowledge of accounting principles, practices, standards, laws and regulations
• Sense of ownership and pride in your performance and its impact on company’s success
• Team player who is driven and able to work in a fast paced environment and under pressure
• Critical thinker and problem-solving skills
• Meticulous and able to multi-task
• Great interpersonal and communication skills

JOB DESCRIPTION:

• Responsible for the day to day account and finance operations
• Prepare and maintain full sets of accounts
• Ensure timely and accurate periodic financial closing and reporting
• Prepare, review and present financial reports and statements to stakeholders in a timely and accurate manner
• Monitor and ensure proper invoicing and monthly payment collections
• Preparation of group consolidation accounts
• Preparation of GST submission
• Handle yearly tax returns and other related claims
• Responsible for cashflow reporting and projections
• Assist in preparing budgets, forecasts and analysis
• Managing statutory audit and tax compliance process
• Liaise with Banks for related banking facilities
• Ensure compliance with internal controls and policies
• Drive continuous improvements in accounting processes, systems and workflows to enhance efficiency and accuracy
• Other ad-hoc duties assigned

The Loan Control and Reporting Team is responsible for ensuring the accurate administration and reporting of loan portfolios. This role involves maintaining compliance with regulatory requirements, preparing internal, regulatory & HO reports, and providing insights to support decision-making processes.

Key Responsibilities

• Ensuring efficient execution of offshored processes, overseeing service level agreements, and quality standard
• Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically
• Lead collaboration and support to offshore teams.
• Manage operational incidents tracking, prompt issue resolution, root causes identification; Initiate thematic studies to eliminate incident reoccurrences.
• Accurate processing of various transactions adherence to banking regulations, policies, and service level agreements to maintain operational excellence:
• Provide subject matter expertise towards projects initiatives.
• Lead management reporting and data analytics initiatives in the department.
• Initiate ideas towards digitization/paperless processing.
• Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience
• Proactively manage people development, people engagement, job rotation and succession plans in the team(s).
• Perform any other duties assigned from time to time.

Requirements:

• At least 7 years of relevant experience in Loan Operations and reporting
• Proactive self-starter with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Demonstrate strong leadership and people management skills.
• Exhibit a strong and thorough understanding of loan control, administration, and reporting standards.
• Exhibit initiative to devise strategies, deliver value added support, identify problems & propose solutions.
• Possess strong analytical and problem-solving skills, attention to detail.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Suite.

Job Description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Senior Vice President (SVP), Control Assessment Lead, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

This position reports to the Markets Control Assessment & Testing Head, within the COO’s Controls Testing Utility. It is a strategic- and execution-oriented management position that is accountable for operational controls performance assessment and assurance for Markets controls as well as monitoring and testing tools. This includes the design and execution of control assessment processes, results reporting, and insight sharing related to the above scope of controls assurance activities. The role is focused on Markets controls to manage Compliance and Operational Risks but will operate as part of a team responsible for control assessment and assurance of all other Markets controls and controls owned by the Markets business segment. Coverage may vary from time to time to meet internal and external deliverables across the Markets Assessment and Testing team.

The Markets – Compliance Risk Control Assessment Lead directs a team of approximately six controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control assessment planning and execution. The position closely follows the latest trends in controls assurance, appropriate and effective control design, and adapts them for application within their own job and covered businesses. The role will require engagement with senior managers at Director or Managing Director levels.

Excellent management and communication skills are required to negotiate internally, frequently with Business and COO stakeholders. Strong communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. The role necessitates a degree of responsibility over technical strategy. Responsible for supporting the Markets Control Assessment & Testing Head on handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Supports the Markets Controls Testing Utility by leading a team responsible for assessing control design, designing control assessment tools and developing control assessment procedures, ensuring control assessment transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by influencing the design of the quality review process, defining the work plan, and resolving escalations.
• Performs decision-making of control assessment design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Has the ultimate decision on controls assessment outlier escalations.
• Handles control assessment interactions with senior managers at Director or Managing Director levels.
• Maintains relationships and drives accountability with partners and stakeholders to drive control assessment success in support of the business's strategy.
• Represents control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials.
• Works with colleagues in other areas of Risk Management, Compliance/Control, and the Businesses to assure appropriate management of Compliance and Operational Risks applicable to the Markets business.
• Oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for detecting unmitigated risks arising from failed internal processes, inadequate controls, and emerging risks in partnership with Markets.
• Approves assessment procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
• Maintains resource forecast for own team as well as forecasting for successful controls assessment transition and Central Execution training. Supports team members on topics ranging from testing design and execution to performance management and control assessment platforms basics.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment testing.
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control assessments.
• Sets ambitious and measurable control testing goals for self and teams that align to business strategy and support business strategy realization.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Supports other relevant work efforts of department where needed and as directed by their manager.

Qualifications:

• 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct or indirect managerial experience.
• Experience managing Compliance and Operational Risks in a first line role, or experience in a second- or third-line assurance or testing role.
• Experienced in Markets products and distribution channels.
• Subject matter expert on controls design, execution and/or control testing.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Independent thinker and able to provide value-adding credible challenge to businesses/functions.
• Proficient in developing new ideas to mitigate risk and improve current processes.
• Prioritizes high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Ability to measure and assess the impact of rare-event risks. Well-versed in reviewing the dimensions of risk.
• Demonstrates Leadership skills with an understanding and appreciation for diverse backgrounds.
• Ability to balance strategic priorities with tactical actions.
• Excellent communication skills required to negotiate internally, often at a senior level.
• Experience of human-centered control design an advantage.

Travel Requirement:

• Less than 10% of the time.

Education:

• University degree preferred.

Primary Locations:

• Singapore

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

Responsibilities

• Conduct Name Screening against Sanction list, Politically Exposed Person list, Internal Blacklist and Adverse News to support KYC Periodic Review Activities.
• Coordinate between relevant parties and stakeholders to complete screening in timely manner
• Ensure that screening assessments are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable.
• Other tasks as assigned by Group Head / Team Lead.

Requirements

• Fresh graduates are welcome to apply
• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player.
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.

Responsibilities:

• Conduct investigation into causes of bus accidents / incidents arising from bus defects
• Assist in planning & managing campaigns for retrofitting on buses for improved performance, safety and standardization
• Assist to implement maintenance policies for vehicle improvement to meet our operational requirements in accordance to manufacturers’ recommendations
• Conduct engineering audits, smoke checks and field visits
• Any ad-hoc jobs as per assigned

Requirements:

• Diploma in Engineering
• At least 5 years' relevant experience in automotive industry
• Hands-on experience on bus repair
• Proficient in software applications such as Microsoft Office and SAP

We regret to inform that only shortlisted candidate will be notified.

Submitting this application for this position, you acknowledge that you have read the Data Protection Policy for Job Applicants (the “Policy”) of SBS Transit Ltd and its subsidiaries, affiliates and related corporations (‘SBST”) and consent to:

a. The collection, use and disclosure of your personal data by SBST for the purposes of your application and potential employment with SBST and the purposes set out in the Policy: and

b. SBST’s retention of your personal data for two years for consideration of future job opportunities (where applicable) form the date of submission of application.

· Responsible for developing, implementing, and maintaining Quality Plan for FA and production parts.

· Responsible for maintaining company measuring instruments.

· Interpret and analyse customer specifications with great details

· Identify, document, and report defects or anomalies, working closely with cross-functional teams to address and resolve issues promptly.

· Facilitate meetings for production and quality personnels

· Support in internal and external audits.

· Maintaining Company’s Quality Management System (QMS)

· Any other duties as assigned by Supervisor.

Job Requirements:

· Technical certificates in any Engineering field

· Effective communication skills, both written and verbal, to liaise with customers and suppliers

· Ability to work with production and office staffs

· Ability to write root cause analysis

· Flexibility and adaptability to take on new challenges and responsibilities.

· Ability to read and interpret mechanical drawings

Salary: $3500 to $4000
Work Location: West
Work Days: 5 Days

Responsibilities:
• Perform factory routine test and check of switchboards completed in the workshop.
• Testing and commissioning of switchboards on board vessels or on-site.
• Attend to warranty claims / quality complaints.
• Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.
• Assist the Manager in quality responsibilities and achieving quality objectives.
• Maintain good housekeeping in the QA Department.
• Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.
• Follow the procedures of Quality Management System for effective implementation and control.

Requirements:
• ITC / Nitec / Diploma in Electrical Engineering
• At least 2 years of relevant QA experience in the marine industry or electrical switchboard manufacturing company
• Responsible, reliable and dependable
• Singaporean only need apply

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
www.united-personnel.com

EA Licence No.: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notifie

The Supplier Quality Engineer will be based in Changi South.

Job Responsibilities

• Attend day to day part quality issues / MRB reviews.
• Serve as the primary point of contact for all supplier-related quality issues.
• Cross-Functional Collaboration: Collaborating with internal teams, such as Engineering, Procurement / Buyer, Planner, Operation, Logistic to address any supplier-related quality issues.
• Collaborating with suppliers to identify root causes of quality issues and implementing effective corrective and preventive actions. Review CAPA effectiveness, ensure no repeating occurrence.
• Work with IQC team in reviewing incoming parts from suppliers with no defects and ensure quality.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders as well as customers.
• Seek for Continuous Improvement with suppliers.
• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.
• Support supplier audits to ensure compliance with quality standards and regulatory requirements.
• Support evaluation and approve new suppliers based on quality performance and capability assessments.
• Documentation: Maintaining accurate records, reports, and documentation related to supplier audits, evaluations, and inspections.
• Supports supply chain in the selection and qualification of suppliers’ parts being procured - FAI (First Article Inspection).
• Any ad-hoc duty as assigned by Superior.

Job Requirements

• Requires a Bachelor’s Degree in Engineering or related field with minimum 3-4 years of related experience.
• Requires experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers, internal teams, and customers.
• Able to read blueprints and/or drawing standards.

Responsibilities

• Conduct Name Screening against Sanction list, Politically Exposed Person list, Internal Blacklist and Adverse News to support KYC Periodic Review Activities.
• Coordinate between relevant parties and stakeholders to complete screening in timely manner
• Ensure that screening assessments are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable.
• Other tasks as assigned by Group Head / Manager

Requirements

• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player and team leader
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.

Responsibilities

• Conduct Name Screening against Sanction list, Politically Exposed Person list, Internal Blacklist and Adverse News to support KYC Periodic Review Activities.
• Coordinate between relevant parties and stakeholders to complete screening in timely manner
• Ensure that screening assessments are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable.
• Other tasks as assigned by Group Head / Team Lead.

Requirements

• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player.
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.

Job responsibilities:

• Spray, fog, bait and trap to control pests.
• Control roaches, ants, rodents, birds, termites, etc.
• Inspect property, determine problem and implement the most effective solution.
• Receive work orders and work requests, determine nature of the problem and undertake
• necessary actions.
• Ensure safety of clients and their respective customers while performing duties.
• Operate spraying equipment, bait gun, power fogger and various power and hand tools
• in performance of duties.
• Comply to workplace safety regulation while executing the duties and maintenance of
• the equipment and vehicle
• Perform other related work as instructed by reporting officer

Job Requirements

• Ability to work in a team
• Attention to detail and accuracy
• Communicate well with customers to build strong customer relationship
• Ability to manage time and complete all delegated tasks efficiently
• Excellent knowledge of Singapore road with good driving record
• NEA Technician License ( those with no license and experience may also apply)
• Min NITEC
• Class 3 Driving License (preferred but not a requirement)
• 12 hours rotating shift
• $2,200 - $2,800

Job Description:

• Monitor and verify that the Environmental Management Plan (EMP) is adhered to at all times and taking action if the specifications are not followed.
• Monitor and verify that environmental impacts are kept to a minimum during the planning and design and construction phases of the project.
• Conduct surveillance, monthly inspections and detailed audits.
• Compile and complete checklists in order to aid the surveillance and inspection requirements.
• Keep records of all activities/incidents concerning the environment on site and issuing of spot fines for transgression of activities identified in the EMP.
• Recommend the issuing of penalties to the Engineers Representative for contravention of the EMP.
• Prepare and submit a Site Environmental Control Programme and Site Environmental Control Reports to the Occupier of the construction site.
• Identify environmental issues and recommend measures to rectify the irregularities.
• Prepare and submit a Site Environmental Control Report to the Occupier of the construction site.
• Assist the authorities to investigate environmental issues.
• Organise campaigns, training courses and other activities to develop and sustain the interest of workers in maintaining good environmental health standards.
• Any other duties /responsibilities as assigned by the Reporting Manager.

Job Requirement:

• Registered with National Environment Agency (NEA).
• Good knowledge of ECO Scheme and Environmental Laws.
• At least 5 years relevant working experience in construction industry; particularly civil works or in LTA project, or similar scale, complexity and nature of work will be advantages.
• Familiar with Occupational Health & Safety Management System.
• Good team player and able to work independently with positive attitude.
• Working Location- Tampines Area.
• 6 Days work week.

Job Description:

We are looking for an experienced Electrical, Instrumentation & Control Engineer (EIC Engineer) to manage and execute the design, installation, and maintenance of electrical, instrumentation, and control systems across a variety of projects. The ideal candidate will have a strong background in electrical and control systems engineering, as well as hands-on experience with instrumentation, PLCs, SCADA, and DCS systems.

Key Responsibilities:

• Design & Implementation: Design, develop, and implement electrical, instrumentation, and control systems for industrial projects.
• System Configuration: Configure and program PLC, SCADA, and DCS systems to ensure seamless automation and control.
• Installation & Commissioning: Oversee the installation, commissioning, and testing of electrical and control systems on-site.
• Maintenance & Troubleshooting: Perform preventive and corrective maintenance on electrical, instrumentation, and control systems.
• System Calibration: Calibrate and validate instruments to ensure accuracy and proper functioning.
• Safety Compliance: Ensure all electrical and control systems adhere to safety standards and regulations (IEC, NEC, ATEX, etc.).
• Collaboration: Work closely with cross-functional teams, including electrical engineers, mechanical engineers, and project managers, to meet project deadlines.
• Documentation: Maintain detailed documentation of designs, configurations, test results, and maintenance activities.

Qualifications:

• Education: Bachelor's Degree in Engineering, Instrumentation Engineering, Control Systems, or a related field.
• Experience: Minimum of 1 years of experience in electrical, instrumentation, and control engineering, with a focus on industrial applications.
• Technical Skills:Proficient in the design and configuration of electrical systems.
  Hands-on experience with PLC programming
  
• Problem-Solving: Strong troubleshooting and analytical skills in electrical and control systems.
• Communication: Excellent written and verbal communication skills.
• Certifications: Relevant certifications (e.g., Certified Control Systems Technician) are a plus.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

The Loan Control and Reporting Team is responsible for ensuring the accurate administration and reporting of loan portfolios. This role involves maintaining compliance with regulatory requirements, preparing internal, regulatory & HO reports, and providing insights to support decision-making processes.

Key Responsibilities

-Ensuring efficient execution of offshored processes, overseeing service level agreements, and quality standards:

• Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically.
• Lead collaboration and support efficient execution of offshored processes, overseeing service level agreements, and quality standards
• Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically.
• Lead collaboration and support to offshore teams.

-Manage operational incidents tracking, prompt issue resolution, root causes identification; Initiate thematic studies to eliminate incident reoccurrences.

• Have foresight on changes to policies, procedures, and best practices; Design and deliver knowledge sharing sessions to Shared Service Centre.
• Spearhead periodic procedure manual/standard operating procedure reviews with the end-to-end operating model in mind.
• Proactively manage business continuity and operational resiliency planning and testing.
  Identify risks associated with offshored processes, devise strategies to eliminate them and obtain Management buy-in.
• Conduct periodic service level agreement reviews.
• Managing and mitigating risks associated with financial transactions
• Oversee internal controls of offshored processes.
• Ensure offshored processes are compliant with regulatory frameworks.
• Lead department’s risk assessment activities.
• Manage branch specific control activities in a timely and efficient manner.
• Manage internal/external/regulatory audits in a timely and efficient manner.
• Lead and initiate processes improvements to align with new regulatory requirements and/or changes to the internal risk control framework.
• Provide oversight and subject matter expertise on AML and compliance matters.
• Identify key risks associated with operational incidents; initiate fixing root causes to reduce incidents over time.

-Accurate processing of various transactions adherence to banking regulations, policies, and service level agreements to maintain operational excellence:

• Manage timely and accurate processing of transactions not offshored to Shared Service Centre
• Manage exceptions in transactions and report irregularities to Management promptly.
• Ensure preparation and submission of internal, Head Office and regulatory reports to relevant parties is done within allocated deadlines.
• Initiate process improvements in collaboration with relevant stakeholders.
• Oversee preparation and management of productivity matrixes and capacity model.

-Provide subject matter expertise towards projects initiatives.

-Lead management reporting and data analytics initiatives in the department.

-Initiate ideas towards digitization/paperless processing.

-Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:

• Coordinate communication between Shared Service Centre and relevant stakeholders to efficiently address customer queries.
• Devise a framework to monitor customer service standards and initiate continuous improvements.
• Develop strategies to maintain customer service-related data and drive data analytics.
  Contribute towards new product initiatives by reviewing product papers; provide expertise on process design and risk controls.
• Proactively manage people development, people engagement, job rotation and succession plans in the team(s).
• Perform any other duties assigned from time to time.

Requirements:

• At least 7 years of relevant experience in Loan Operations and reporting
• Proactive self-starter with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Demonstrate strong leadership and people management skills.
• Exhibit a strong and thorough understanding of loan control, administration, and reporting standards.
• Exhibit initiative to devise strategies, deliver value added support, identify problems & propose solutions.
• Possess strong analytical and problem-solving skills, attention to detail.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Suite.

Job Description:

• To ensure electrical, instrumentation and control engineering technical scope performance meeting the project specification, budget and stakeholder expectation.
• Identify and responsible the electrical, instrumentation and control engineering deliverables.
• Responsible the electrical, instrumentation and control engineering change order and meeting the delivery lead time and stakeholder expectation.
• Able to read and implement the project technical specification to the project deliverables.
• Attend client/ consultants meeting for technical clarifications and related activities.
• Facilitate the generation of the control, electrical and instrumentation engineering risks and mitigations for the project risk register.
• Manage the electrical and instrumentation package vendors and review vendors’ quotation
• Ensure CIE engineering is completed accurately within schedule and budget
• Conduct FAT/SAT and equipment troubleshooting
• Prepare panel drawings, circuit drawings and all electrical documents
• Prepare instrument data sheets and instrument list
• Prepare automation engineering documentation such as functional description specifications, control philosophy, control system architecture
• Design of Electrical & Instrumentation panels based on water and wastewater treatment process requirements (focus on RO & MBR applications basis)
• Identify instruments, electrical equipment and components to procurement.
• Any other duties commensurate with the role.

Requirements:

• Degree in electrical engineering, electrical and electronics engineering, control and instrumentation or related fields
• Experience in water and wastewater treatment projects a plus
• 5 years and above experience.
• Experience in the industries standard, NORSOK, NEK, PSA, IEC, BS & etc. and hazardous areas classification.
• Willing to travel overseas
• Good verbal and written communication skills in English
• General computer knowledge is essential (MS word, excel, PowerPoint, MS Outlook).

The Job

1. Data Protection Compliance:

• Assist in reviewing, updating, and maintaining data protection policies and procedures.
• Ensure organizational practices comply with data protection regulations (e.g., GDPR, CCPA).

2. Data Inventory and Mapping:

• Help update and maintain records of processing activities (ROPAs).
• Assist in mapping data flows to identify risks and gaps.

3. Data Protection Impact Assessments (DPIAs):

• Support in conducting Data Protection Impact Assessments (DPIAs) for new or existing processes.

4. Training and Awareness:

• Help coordinate data protection training sessions for employees.
• Develop awareness materials on privacy and data security practices.

5. Incident Response:

• Assist in responding to data breaches, including investigation, documentation, and reporting.
• Ensure incidents are escalated to appropriate teams when necessary.

6. Auditing and Monitoring:

• Assist in internal audits and drills to identify data protection compliance gaps.
• Provide administrative support for external audits.

7. General Administrative Tasks:

• Maintain accurate records of all data protection-related activities.
• Prepare reports and presentations as required.

Any other tasks as assigned by ADPO/DPO.

The Person

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline.
• Preferably undergone Fundamentals of PDPA and/or Practitioner Certification in Personal Data Protection.
• Experience in compliance/audits especially data protection compliance.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with
extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi
Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services, and digital capabilities to clients
across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Business Risk and Control Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth
individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

The Business Risk and Controls Manager is part of Global Wealth Control team focusing design and execution of control framework for MCA Testing for Investment and Insurance business for Wealth business. This position reports to the Wealth Client Segments Control Testing Head within the Citi COO
organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:
• Coordinate and contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. Individual will be part of Centralized MCA Testing and Monitoring Utility team within Wealth organization and will be focused on performing monitoring and Testing for Investment
Solution MCA across Private Bank, Trading Desks and CG/CPC Investment Solution.
• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing
transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Play a key role in engaging with Investment Risk Assessment and Control design team and Investment Solution Business Execution team in assessing, designing control mapping in respective ARCMs within relevant AUs.
• Contribute to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Partner with the team for the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, for issues identified as part of MCA Testing and Monitoring.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process.
• Influence decisions to ensure adherence to the MCA Standard through controls after the execution of a process (QA).
• Coordinate and contribute to Operational and Compliance Risk in accordance with established Policy requirements.
• Support Risk Appetite and monitor / assess exposures against this in accordance with
enterprise requirements (if applicable).

• 5-8 years of experience.
• Must have exposure to 2-3 years of Risk, Control, Audit, Testing roles
Outstanding leadership, communication, and influencing skills as this leader will work with Sr
leaders, and audit partners on a regular basis. Relevant experience in financial services,
with enhanced knowledge of the Branded Cards business preferred.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Must have ability to foster working relationships with other leaders across multiple lines of business and with support organizations including auditors and regulators.
• Demonstrated judgement and critical thinking skills.
• Bachelor's/University degree or equivalent experience.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as IPB and Private Bank Control Testing Leader / Business Risk & Control Officer - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Wealth Products and Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Product and Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring of the Wealth Products and Operations department – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Wealth Products and Operations Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.



Responsibilities:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of the department where needed and as directed by their manager.

Qualifications:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on controls design, execution and/or control testing.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).

Travel Requirement:

• Less than 10%.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as IPB and Private Bank Control Testing Leader / Business Risk & Control Officer - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Wealth Products and Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Product and Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring of the Wealth Products and Operations department – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Wealth Products and Operations Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

Responsibilities:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of the department where needed and as directed by their manager.

Qualifications:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on controls design, execution and/or control testing.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).

Travel Requirement:

• Less than 10%.

Education:

• Bachelor’s/University degree, Master’s degree preferred.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Senior Software Quality Analyst (Contract)

Salary : $5000 to $10000

Job Description & Requirements

· Develop and maintain automated test framework on Java

· Expertise in Test lifecycle including Requirement Analysis, Identifying Test Scope,Designing Test cases,Executing Test cases, and tracking defects till closure

· Have worked in Agile project models

· Familiar and equipped with agile testing experience in scrum-based/Kanban based projects.

· Experience in scrum ceremonies like backlog grooming and refinement, sprint planning, daily scrum, sprint review, sprint retrospective etc

Requirements:

· QA analyst with minimum of 7 years’ experience in test automation preferable in financial services domain

· Good to have knowledge and experience in Equities or Derivatives trading

· Testing experience with Industry standard APIs used in Financial Services domain (e.g. Financial Information eXchange (FIX), FIXML, REST)

· Experience in test automation framework using BDD framework with Cucumber & TestNG

· Experience on Selenium Web Driver, Postman(API Testing)

· Experience on Build and Configuration Tools like MAVEN

· Experience on CI/CD Tools like Jenkins and version control via BitBucket or GitHub

· Good understanding of Java Libraries - REST Assured

· Have used IDEs like IntelliJ and Eclipse

· Programming Languages - Core Java

· Working knowledge of proprietary or industry standard tools such as Tricentis Tosca, VeriFIX, is a plus.

· Able to guide and mentor junior test resources

· Ability to communicate clearly both in writing and verbally

· Excellent stakeholder management skills to engage across various departments such as Technology,Operations and Business

· Team player with a collaborative mind-set