Key Job Accountabilities:

· Liaison with customer reps on documentation procedures including certification and maintenance release.

· Ensure all aircraft have valid documents such as Certificate of Registration, Certificate Of Airworthiness, Radio License, Insurance Certificate, etc as applicable.

· Conduct quality internal audits as scheduled by the Quality Audit Plan or as instructed by the Manager Quality.

· Carry out investigation into incidents, accidents,customer compliants and warranty claims.

· Carry out surveillance inspections at various stages of aircraft work in progress for correct maintenance practices, good housekeeping and proper documentation.

· Assist in the evaluation of new or amendments as appropriate of new or changes to existing contracted operators’ interface procedures.

· Carry out Airworthiness Directives review.

· Monitor and track contracted operators’ surveillance follow up action to closure.

· To consolidate the aircraft surveillance and investigation KPI on the program assigned.

· Any other duties as assigned by the Quality Manager.

Required Experience and Qualifications:

• Hold an Aircraft Maintenance Engineer’s License (AMEL) issued by the civil Aviation Authority of Singapore (CAAS) or a foreign equivalent license recognized by CAAS or an FAA A&P certificate or professional licenses relating to aviation.
• Minimum five years working experience in aviation industry.
• Shall possess Diploma in engineering or equivalent.
• Conversant with Airworthiness requirements and / or Quality Management System (AS9110).
• Able to perform internal and external quality audits is an added advantage.
• Strong knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Able to work independently and in a team environment

Job summary

1) Responsible to carry out the overall sampling & inspection of wet towel, liquid products and packaging materials.

2) Responsible for the cleanliness & tidiness of the premix, mixing & chemical room.

3) To work as part of a R&D/QA/QC team.

Area of responsibilities

1) Conducts sampling and inspection of wet towel during in-process and finished products.

2) Inspects imported finished products samples from Freshening Overseas. Example – Freshening China, Freshening Indonesia.

3) Calibrate equipment for In-house verification (weekly calibration for some equipment). Example – PH meter, weighing scale

4) Inspects machine prior to start-up production (Accomplish Daily Start-Up Check Form).

5) Conducts inspection of raw materials before or during production run. Example - Incoming paper, wrappers, and packaging materials.

6) Assist in attaching appropriate tags (HOLD, REJECTED, APPROVED) on the material/product. It is also his/her responsibility that stocks are properly segregated and that no admixture happens.

7) Ensures daily collection of “retained samples” at production area and act as a retain samples and reference (standard) samples custodian.

8) Ensures all Batch records (QC and Production sheets and Mixing records) are checked and accomplished on time.

9) Conduct inspection of returned goods by customer.

10) Conduct microbial tests on DI Water every start of the week.

11) Check alcohol content and specific gravity of the mixed alcohol solution.

12) Counter check chemicals measured by Mixer Operator for compounding. Sign mixing room record once conformed. Check the solution for smell, pH, SG and Viscosity (if applicable).

13) Ensure that the QC room is tidy at all times and maintain the safety and good housekeeping of hazardous/flammable laboratory supplies by ensuring proper storage.

14) Assist in ISO audits and preparation.

15) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) Minimum GCE ‘O’ level.

2) Understand simple English and Mandarin to communicate with Operators.

3) Background in Cosmetic, Medical Science, Chemistry will be an added advantage.

Working Hours

Monday - Friday: 8 00am to 4 45pm (45 mins break)

Saturday: 8 00am to 12 00pm

Remarks - Occasional OT

The Healthcare Quality Assurance (QA) Supervisor communicates the quality policy and objectives to help ensure the maintenance of the overall healthcare compliance for the operation/department. The successful candidate will advise on development of standard operating procedures (SOPs), reviews and approves client and facility work instructions, trains QA personnel and internal clients on SOPs and regulatory topics, and oversees the maintenance of the quality documents. This position participates in internal, client, and agency audits, and follows up on audit outcomes. The HC Quality Assurance Supervisor maintains knowledge of healthcare quality and regulatory requirements and assesses and addresses risks associated with transporting healthcare and food products.

Responsibilities

• Monitors and instructs for compliance to UPS SCS site license requirements (DEL, MDEL, CDS, PCR).
• Promotes Issue resolution, risk management, continuous improvements and project initiatives.
• Facilitates, hosts, and respond to audits (Internal, Regulatory Agencies and Clients)
• Assists with creation, revision, and approval of Controlled Documents (SOP/WI/Forms).
• Provides investigation and Non-conformance reporting, including development of proactive strategies for preventing recurrence.
• Changes control management.
• Provides Quality and Regulatory compliance guidance to clients and internal staff.
• Supports growth of new and expanded facilities, clients and services.
• Participates in environmental control and CDS security emergency response action team.
• Performs direct reports responsibilities (risk assessment, task delegation, performance evaluation, skills development, constructive feedback, formal performance review, formal career development)

Job Requirements

• Possess a Bachelor's degree in Pharmacy, Science or equivalent
• Prior industry experience in pharmaceutical, healthcare or food industry experience is preferred
• Prior relevant experience in quality assurance related roles is preferred
• Prior QPIC/AQPIC designation is preferred

The successful candidate will be part of the Financial Planning & Control department in Finance Division.

Key Responsibilities

• Monitor, review and post monthly accruals for expenditure items.
• Handle divisions' queries on expenditure accounting.
• Review and monitor provision accounts and work with divisions/stations to clear provision/suspense accounts.
• Ensure that month-end closing activities (for example, amortisation of prepayments, raising of any required journal entries, etc.) are completed on time.
• Review and raise invoice/credit notes to subsidiaries/third parties on a timely basis.
• Assist with any required preparation of monthly/quarterly/half-yearly/annual reports.
• Assist the Executive in troubleshooting system issues, handling system enhancements, and performing User Acceptance Testing (UAT) where necessary.
• Assist in budgetary control procedures (for example, monitoring of operating expenditure against budget).
• Assist in annual operating budget exercise and/or forecast exercise.

Requirements

• Diploma in Accounting, Business Administration or Finance.
• Able to work independently, collaboratively and under tight deadlines.
• Adaptable to changes and a problem solver.
• Good interpersonal skills and communication skills.
• Proficient in Microsoft Office, knowledge of SAP will be advantageous.

You will perform Weight & Balance responsibilities for departing flights from Changi International Airport as well as departing flights from other international airports around the globe. Your essential roles are to ensure that the structural weights of an aircraft are within its safety parameters and that each departing flight is in "trim" and balanced within the centre of gravity. You will also be responsible for the completion of the Loadsheet and its related Weight and Balance documentation in accordance to IATA rules and regulations, handling pre-load calculations, load distribution and planning, timely issuance of loading instructions, and timely presentation of loadsheets to pilots before flight departures.

• Diploma in any discipline;
• Possess good organizing, problem solving and supervisory skills and abilities;
• Possess strong communication skills;
• Be meticulous in his/her work output;
• Be comfortable with usage of various airline systems;
• Be highly adaptive and resilient at work;
• Be a team player, highly motivated with an analytical mind and an independent worker.
• Joining Bonus of $5000
• Terms and Conditions apply

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 1 – 3 years experience in customer service, preferably in the Healthcare industry;
• Have a background in quality management and / or service excellence programmes;
• Data protection officer (DPO) experience is highly advantageous;
• Customer service training experience would be advantageous.
• Good communication (oral and written) skills;
• Resourceful and self-directed;
• Team player;
• Leadership qualities;
• Good PC skills especially Word, Excel and Powerpoint;
• Enjoy working and helping people at all levels;
• Ability to work in a fast-paced environment;
• Knowledge of statutory regulations and quidelines pertaining to all aspects of healthcare.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.