• Conduct quality inspections and analyses on non-conforming (NC) and Return Merchandise Authorization (RMA) materials, and carry out initial investigations into the root cause of NC issues.
• Coordinate with internal and external parties to manage the handling of non-conforming (NC) and Return Merchandise Authorization (RMA) materials.

Requirements:

• Higher NITEC in Electronic/Electrical Engineering or equivalent.
• At least 2 years of handling NC and RMA experience in production/engineering semiconductor test facilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Analyse and fine tune the speech analytics (SA) content and applications

• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed

• For Call audits category under SA, ensure business lines conform to audit criteria and participation

• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy

Requirements:

• Singaporean

• Strong analytical skills and data comprehension expertise.

• Possess at least 3 to 5 years in call center experience.

• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in SA triggers

• Strong fact finding skills to ensure correct content are present and necessary.

• Those with Call Center speech analytics background will be highly advantageous.

• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.

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**We regret that only shortlisted candidates will be notified**

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• Establish new and maintaining existing relationships with customers.
• Manage and interpret customer requirements and calculate quotations for clients.
• Perform pre-sales technical assistance and product education.

Requirements:

• Diploma in Electronic, Mechanical/Mechatronics Engineering
• At least 2 years of sales experience in cleanroom environment/semiconductor industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

At Thoughtworks, testing (especially test automation and Agile testing) is central to our delivery methodology. Thoughtworks has contributed significantly to Open Source testing tools, such as Sahi, Selenium and SharpRobo and we are at the forefront of automated testing practices. Our testing capability is amongst the most advanced in consultancies anywhere and we are frequently advising clients on testing strategies and tools. We are looking for sharp, forward-looking individuals with varying levels of work experience with an aptitude for learning new domains and testing methodologies.
The key aspects of the Quality Analyst (QA) role include:

• A hands-on tester who is comfortable across a whole range of functional and cross-functional testing
• Demonstrate experience with exploratory testing, not just working to test plans
• Ability to demonstrate strategic thinking when developing tests
• Experience testing multi-tier web-based applications
• Understanding of full life cycle development right from the requirements gathering to delivery
• Ability to triage failures, identify root cause and define corrective actions
• Awareness of test automation and ability to spot points of value in the process
• Using scripting to create automated tests
• Experience of, or interest in, working with Open Source testing tools like Selenium
• Feel comfortable working closely with developers, business and other quality analysts and clients in a highly collaborative environment
• A knowledge of testing within an Agile development environment
• Passion for technology and software quality

Job Requirements:

To rise to the challenge, you'll need:

• 2+ years experience in Testing (manual and automation) of business software applications
• Experience with testing tools like Mercury (QTP), Silk, Open Source tools like Selenium, Watir, Sahi etc
• Knowledge of Scripting Languages, like JavaScript, Python, Ruby, etc
• Exposure to Basic Java / .Net development environment
• Ability to write simple code to test applications
• Awareness of basic OO programming (Classes/Methods, Etc.)
• Knowledge of SQL
• An interest in business domain and key business drivers influencing quality of software applications
• The ability to work with Business Analysts and Project Managers to create and prioritise Test Plans.
• Ability to lead, mentor and guide team members

The following are also highly desirable:

• Experience of creating test frameworks and strategy, choosing automated testing tools and creating testing standards
• Notions of configuration management, like SVN and GIT
• Familiarity with automated deployment processes
• A track-record of innovation in testing