JOBSCOPE OVERVIEW

1. Represent QA/QC department in 2G Management Meetings or other meetings required by Directors.

2. Create and maintain standard operating procedure (SOP’s), protocols, guidelines that ensure consistency and efficiency throughout the QA cycle.

3. Acts as Committee of all ISO audits.

4. Supervise and manage QA/QC team and interns.

5. Conduct physico-chemical and microbiological test for Chemicals and Incoming Paper.

6. Liaise with suppliers and third-party agencies.

7. Provide technical support to the sales and marketing team regarding product specifications, sample requirement & others.

8. Document those methods in standard operating procedures (SOPs) and production records, quality assurance activities with internal reporting and audits.

9. Review and compile documents for Audits (Batch Record: Prod sheet, Quality control test Reports; FG and RM Reports, Mixing records).

10. Ensure that on time calibration program of equipment (mechanical and lab instruments, weighing scales and test weights) are executed.

11. Assist to do in compounding and mixing when Mixer Operator is on leave.

12. Liaise with Overseas factory (China and Indonesia) to ensure that product or service meets specified requirements.

13. Review method validation study reports, ensure proper documentation of findings, and assist in approval or re-validation recommendations. Prepare summary reports of validation activities, results, and recommendations for management review.

14. Investigate validation failures or deviations, identify CAPA, and ensure implementation. Collaborate with cross-functional teams to enhance the efficiency and effectiveness of validation activities.

15. Identify risks in testing methods, implement mitigation strategies, and ensure data integrity during validation to maintain accuracy, reproducibility, and regulatory compliance.

16. Review and approve method validation documentation, ensuring accuracy, completeness, and compliance with quality standards. Maintain up-to-date records of validation activities, deviations, CAPA, and ensure proper version control for all related documents.

17. Provide training on method validation processes and best practices, and support Production, QC and R&D teams in executing protocols and analyzing data accurately.

18. Any other area of responsibilities that the company deems necessary.

A. QUALITY CONTROL

1. Manage product complaints or non-conformances; thoroughly investigate process failure, determine the root cause, and take prompt corrective actions.

2. Conduct physical, physico-chemical test and microbial analysis of finished product.

3. Track the materials (chemicals and fragrance) that are present in the chemical room and know whether additional supplies need to be ordered.

4. Calibrate all equipment for In-house verification Example – pH meter, weighing scale etc. and arrange external calibration with external party.

5. Train new production operators in quality control.

6. Any other area of responsibilities that the company deems necessary.

B. LIAISE WITH SUPPLIERS (Services):

1. DI Water System Maintenance (Requirements: According to Contract): Loop Sterilization, UV-Lamp etc.

2. Complete Water Quality Testing (annual) by External Lab

3. Monitor the consumable supplies from different suppliers for DI Water (Column, filters, gauges).

4. Wet Wipes Monthly External Microbial testing

5. Monitor the annual cleanroom Certification.

6. External Calibration of Equipment

7. Any other area of responsibilities that the company deems necessary.

C. PRODUCT TECHNICAL SUPPORT

1. Support Export Sales and Marketing for preparation of documentation for regulatory use (COA, Ingredient’s list, FG and RM spec etc).

2. Collaborate with development, QC, and regulatory teams to plan, execute, and review method validation protocols, ensuring compliance with applicable guidelines (e.g., ICH, FDA, EMA) and company procedures, while meeting regulatory standards for intended use.

3. Support on the process validation on the manufacturing of the product.

4. Any other area of responsibilities that the company deems necessary.

Job Description

To perform inspection by using CMM & other measuring equipments

To ensure parts are according to customer's requirements

Job Requirements

Higher NITEC level in technical engineering or GCE 'O' level

Minimum 1 year related working experiences

Able to operate CMM machine independently is an advantage

Able to commit overtime

Good team player

Independent

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

About the Job

The Quality Department plays a very important role in Cyrus in maintaining the quality management system and driving quality improvements to deliver high quality products for our customers. You will be working closely with the Assistant Quality Manager on Quality Management System (QMS) and suppliers’ management.

Your key responsibilities are as follows:

- Maintain updated and accurate documents and records on ISO 9001, 14001 and 13485 system (includes Quality Manual, Procedures, Work Instructions, Forms, etc.) to ensure system compliance and ready for Management Review.

- Plan and conduct internal and external audits to ensure readiness of all sections for third party certification body, management review and customer audits.

- Coordinate with internal stakeholders to participate in customer or supplier audits for compliance

- Review audit findings and develop action plans to drive continuous improvements.

- Generate and review quality reports on suppliers’ performance and work with suppliers to address non-conforming materials, and drive for continuous improvement.

- Issue and follow up on Supplier Corrective Action Request (SCAR) to suppliers, monitor and review SCAR effectiveness for timely closure.

- Support the qualification of new suppliers to maintain a healthy pipeline of qualified suppliers to meet Cyrus production requirements.

- Maintain and conduct regular review of calibration and preventive maintenance for equipment.

- Responsible for quality issues arising from production and customer feedback, and collaborate with the production team to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation.

- Responsible for timely closure of Corrective and Preventive Actions (CAPA), non-conformance investigation report and customer complaints and, publish reports on quality performance.

- Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness.

- Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements.

Your areas of knowledge and expertise that matter most for this role:

· Diploma in quality management / Engineering / Manufacturing or related field

· Minimum 3 to 5 years of relevant working experience in handling audits and ISO documentation in manufacturing industries.

· Knowledge in Supplier Management

· Knowledge of quality Management Standards such as ISO 9001, 14001, 13485 and ISO 22301.

· Knowledge in Potential Failure Mode Effect Analysis (PFMEA), Control Plans .and Gage Repeatability & Reproducibility (GR&R)

· Familiar with 8D and 5W problem solving methodology.

· Good communication and presentation skills

· Organized and detail oriented.

· Positive attitude with ability to multi task.

· Independent, takes initiatives and able to work with minimum supervision.

· Good team player with good initiatives and ability to work independently.

Roles and Responsibilities

• Design, maintain and administer the Company's quality training programs.
• Prepare curriculum, training material and recurrent training material to a defined standard.
• Teach formal classroom training courses such as but not limited to policy, procedures, maintenance paperwork, safety, Human Factors, airworthiness regulations, recurrent training and other subjects.
• Revise training curriculum and serve as subject matter expert.
• Design, maintain and administer GE Aviation – Singapore’s Quality System.
• Initiating, updating and maintaining QCWIs and other quality documents as and when required.
• Be in control of the Technical Library. Assure all data are up-to-date and that revisions are distributed to all Engineers affected.
• Facilitate all regulatory and customer audits, work with the appropriate functions in the formulation of corrective actions.
• Support the training and qualification of Certifying Staff.
• Be responsible for the archival of maintenance records. Supervise a team of Technicians in the scanning of maintenance records and ensuring the operability of the scanning equipment.

Required Qualifications

• Degree in Engineering
• 3 or more years of Experience with Quality Systems
• Certified Part 145 or equivilant
• Minimum 2 years of aerospace experience in repair/manufacturing or a quality assurance role.

Desired Characteristics

• Holds a recognized Lead Auditor or Internal Auditor certification.
• Knowledge of Quality Systems/ISO/Aerospace Standards.
• Possess CAAS Air Legislation paper.
• Knowledge of basic engineering and aircraft engine component repair.
• Good auditing experience.
• Good command of written and spoken English.
• Basic knowledge of PC software.
• Good initiative and analytical skills.
• Strong attention to detail and accuracy.
• Ability to communicate at all levels of the organization.
• Demonstrate oral and written communication skills.
• Strong interpersonal and leadership skills.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24124

What will you do?

We are seeking a highly skilled and motivated Senior Software Quality Assurance Engineer to join our dynamic tech team.

In this role, you will be instrumental in ensuring the quality and reliability of our platform, working closely with cross-functional teams to implement robust testing strategies and drive continuous improvement in our development processes.

Test Strategy and Planning:

• Develop and implement comprehensive QA strategies that cover all aspects of the software development lifecycle.
• Design, maintain, and execute test plans, test cases, and test scripts for both manual and automated testing.

Automation and Tooling:

• Lead the development of automated testing frameworks using Cypress/Playwright for end-to-end testing.
• Implement performance and load testing using tools like Gatling, K6, and Autocannon to ensure platform scalability.

Quality Assurance:

• Conduct contract testing with Pact.js to validate interactions between microservices.
• Perform thorough regression testing when bugs are resolved and new features are implemented.
• Collaborate with developers to ensure code quality and adherence to best practices.
• Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking or delays.

Cross-Functional Collaboration:

• Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software.
• Participate in agile ceremonies, providing QA insights and contributing to sprint planning.
• Collaborate with other QEs and team members to prepare the weekly deployment and lead the deployment activities.

Issue Resolution and Reporting:

• Identify, document, and track software defects using industry-standard tools.
• Conduct root cause analysis for critical issues and implement corrective actions.
• Provide regular reports on QA activities, test results, and quality metrics.

Mentorship and Leadership:

• Mentor junior QA engineers, fostering a culture of quality and continuous improvement.
• Stay updated with emerging QA technologies and methodologies, introducing relevant innovations to the team.

What are we looking for?

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis).
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Objective

In collaboration with various department to contribute to the optimization of inventory control management through strong governance of processes in monitoring product portfolio.

Relationships 

The position needs to have strong collaboration with Operations, Finance and Logistics team

Key Activities

• Conduct daily stock checks of products and report findings to Inventory Control Supervisor
• Coordinate and follow-up with Retail Operations to resolve inventory issues that require physical checking of stocks
• Assist Inventory Planning Executive in validating count results of cycle counts/Customs stock take (during and after the count)
• Maintain and update records that will be used as references for checking and validation of items
• Assist Inventory Planning Executive in checking SKU’s with source code (EAN/UPC) or price tag issues and report it promptly to Inventory Control superiors
• Liaise with Retail Operations in printing of new price tags for items with incorrect source codes
• Process returns to warehouse in Glob+
• Checks breakages and damaged items at each store and maintain a Liqour Breakage & Damaged Items Monitoring Listing
• Any other duties which may be assigned by immediate superior/Manager from time to time

• Diploma or related qualification in Inventory Management or related discipline
• At least 2 years experience in Inventory Control or Planning from multi-stores retail or travel retail industry
• Proficient with Microsoft Excel (Intermediate level)
• Good business acumen and analytical skills

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product non conformity. (APU)
• Manage and update Quality procedures in the Quality Management System
• Validate the qualification of new test equipment
• Participate and contribute in Production Readiness Reviews
• Perform training on Quality related topics for staff
• Manage the internal production or repair quarantine.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Minimum 3 years of experience in Avionics Workshop Maintenance Environment/ Electronics Workshop / Mechanical Workshop or production
• Minimum 3 years of Quality Auditing experience
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D (APU), PART-21 Subpart G (APU), Or AS9110C (ARU) Or PART-145 (ARU)

Other Information:

• Working location: Changi
• Working hours: Monday - Friday, 9am - 6pm
• Company transport provided at designated MRT stations

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework. 

• Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our compliance program across our Asia/Pacific markets.

• Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements. 

• Global cross team collaboration projects with focus on delivering impact for our fast growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.

A bit about the role:

As a member of the APAC Compliance team, you will work closely with Compliance Officers, Product, Operations and other teams to develop and implement testing and monitoring plans for our diverse region. 

Building trust 

• Manage and perform processes and controls testing - scoping the review, conducting the assessment and collaborating with teams to resolve findings.

• Proactive communication of gaps and risks as well as proposing solutions as to how processes and controls can be strengthened.

• Validate the effectiveness of regulatory controls to build a trusted relationship with key stakeholders. 

Strengthening the regulatory compliance framework

• Support regulatory and financial crime compliance monitoring and testing projects in APAC.

• Proactively monitor compliance health in the markets using data and visualisation tools.

• Design meaningful and timely compliance indicators that enable internal teams and Board of Directors to analyse and assess our compliance health.

As an Operational Control Analyst for the Asia Rice Platform, your role is to be a key financial partner to the platform, and be primarily responsible for timely reporting, monitoring and analysis of the Business Results and Exposures. You are required to understand the trade flows, strategies and to produce commentary and analysis as and when required. You will be responsible for the monthly closing process and working closely with near-shore Accounting. You will also be involved in IT and Process Improvement/Efficiency projects, and play an important role from a business operations perspective, collaborating closely with multiple stakeholders such as Commercial team, Execution team, Finance team, IT team who may be stationed across different countries.

Main Responsibilities:

• Prepare, monitor and analyse the Trading Positions, Weekly P&Ls, FX Exposures, Cashflow Forecast for the Asia Rice businesses
• Provide commentary and analysis on Desk/Platform performance
• Keep abreast of business strategies, operations, and market news to be aware of risks on business results or misconducts
• Prepare regular updates on landing for current FY and budget process for upcoming FY
• Provide any ad-hoc analysis upon Platform/Region’s request to support business decision making
• Liaise with Near-shore Accounting team to ensure accurate month-end closing in accordance with internal deadlines and reporting requirements
• Collaborate and communicate with stakeholders from other departments such as Commercial, Execution, Finance and IT team
• Propose/Champion/Participate/Collaborate with colleagues in other Departments in business process improvement initiatives or regional projects to align/streamline processes in line with LDC’s Trade to Cash Principles

Experiences:

• 2-3 years of experiences in Product Control/Business Analysis/Management Accounting/Audit
• Working knowledge of Financial Markets, in particular Commodity and Foreign Exchange Markets
• Highly proficient with Microsoft Excel
• Knowledge of SQL and PowerBI is a plus
• Strong analytical skills with a keen eye for details
• Good business sense with high level vision
• Ability to identify/control weaknesses and implement process improvements
• Strong verbal and written communication skills, ability and willingness to interact effectively with all levels of employees & management
• Ability to handle/ prioritize multiple responsibilities
• Ability to work in a fast-paced environment
• Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues
• Flexibility on working hours during periodic closings

Academics:

•  Degree in Business/Accounting/Economics or related field of study

• Arrange shipment of raw materials from vendors, intercompanies or finished products to customers ensuring smooth delivery of shipments.
• Liaise and coordinate with freight forwarders and freight insurance for shipments.
• Prepare certificate of Origin for outgoing goods.
• Coordinate with warehouse on receiving, transfer of goods or delivery of products.
• Prepare and ensure accuracy of import and export documentation.

Job Description

The successful candidate will be part of the Safety, Security and Quality (SSQ) Development department. He/ She will manage SSQ’s systems, provide user support for systems and IT related matters, and work collaboratively with users to enhance existing systems and on development of new systems. Additionally, the incumbent will also be responsible for coordinating the annual finance and IT budgeting exercise for SSQ and for budget tracking and reporting as required.

Key Responsibilities

1) IT Project Planning & Budgeting

• Prepare, track and manage the IT project plan and budget for SSQ
• Co-ordinate, track and manage the SSQ Finance annual budget and reporting

2) IT & Systems Support

• Provide support for SSQ’s systems
• Access management for SSQ’s systems
• Maintain documentation on SSQ’s system processes
• Act as a liaison between users and ITD/ vendors for system related matters
• Co-ordinate IT asset and user ID recertification exercises
• Secretariat for divisional IT meetings

3) Systems Development & Project Management

• Work with users on business process re-engineering to streamline SSQ’s processes
• Work with SSQ users and other business units on business requirements and solutions for new or existing systems.
• Conduct user acceptance testing (UAT) to ensure the system/ enhancements meet the specified requirements.
• Change management and system implementation

4) Technology Awareness

• Keep abreast of key and emerging technologies to leverage on digital
• Engage sections within SSQ to discover opportunities where technology can be exploited

Requirements

• IT related university degree. Fresh graduates are welcome to apply.
• Experience in business requirements analysis, systems support & development, and project management
• Knowledge of Tableau and/ or Python would be advantageous but not compulsory
• Strong inter-personal and communication (verbal & written) skills
• Good planning and analytical skills
• Critical Thinker and Problem Solver
• Technologically Savvy
• Possess initiative, self-driven and able to work independently

Job Description:

1. Supplier Quality Management

• Develop and implement supplier quality management programs.
• Conduct regular audits and assessments of supplier facilities to ensure compliance with quality standards and regulatory requirements.
• Evaluate and approve new suppliers based on quality performance and capability assessments.

2. Quality Assurance and Control

• Establish and maintain incoming material inspection processes and criteria.
• Monitor and report on supplier performance, including quality metrics, delivery performance, and corrective actions.
• Work with suppliers to develop and implement corrective action plans to address quality issues.

3. Continuous Improvement

• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.

4. Collaboration and Communication

• Serve as the primary point of contact for all supplier-related quality issues.
• Work closely with internal teams, including engineering, production, and procurement, to address quality concerns and improve supplier relationships.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders.

5. Documentation and Compliance

• Ensure all supplier quality documentation is accurate, complete, and up-to-date.
• Maintain records of supplier audits, inspection results, and corrective actions.
• Ensure compliance with industry standards, customer requirements, and regulatory guidelines.

6. Training and Development

• Provide training and guidance to suppliers on quality standards, processes, and requirements.
• Mentor junior team members and support their professional development.

Job Requirements:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of 7 years of experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong knowledge of semiconductor manufacturing processes and quality standards.
• Proven experience in conducting supplier audits and implementing corrective actions.
• Excellent problem-solving, analytical, and organizational skills.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers and internal teams.
• Preferred Skills: Certification in quality management (e.g., CQE, Six Sigma, Lean Manufacturing) is highly desirable.
• Proficiency in quality management tools and software.
• Experience with regulatory requirements and standards specific to the semiconductor industry.

Main Responsibilities:

The candidate will be responsible to support the QA Manager in establishing an independent quality system to monitor compliance with regulatory requirements.

Other tasks include:

• The receipt and control of all relevant regulatory and technical publication documents
• Revising and updating of Quality procedures and work instructions.
• Support all external audits by customers and certification bodies.
• Conduct internal and supplier audits.
• Conduct in-house quality-related trainings.
• Work with Supply Chain on new supplier evaluation and approval.
• Perform annual evaluation of existing suppliers with Supply Chain and update Approved Supplier List.
• Support Operations and Warehouse on customer claims investigation and other quality-related issues.
• Checking existing shelf life database and updating shelf life information in SAP for specific part numbers.
• Issuing of shelf life labels for items with expiry in warehouse.
• Reviewing and preparing of all Non-Conformance Reports (NCR) for closure.
• Preparation of quality / KPI related reports.
• Updating of NCR Master-list and E-filing of all warehouse NCR records in server.
• Updating of training register and personnel training records.
• Review and inspect aircraft cabin and avionics parts at warehouse when required.
• Assist in the company annual stock take if required
• Undertaking new improvement projects to improve process quality.
• Any ad-hoc tasks assigned by the QA Manager

Requirements:

• Degree / Diploma in Mechanical / Manufacturing / Aerospace Engineering with 3 to 6 years of relevant work experience, preferably in the Aviation industry.
• Knowledge of AS9100/9110/9120 standards and FAA/EASA/CAAS/CAAC part 145 requirements is highly preferred.
• Knowledge in the applications of MS Word, Excel, PowerPoint and Access will be advantageous.
• Should possess effective communication, interpersonal and problem solving skills

We are offering an internship in the quality management department of the Bosch Mobility Aftermarket Asia Pacific (APAC) region based in Singapore office. Our focus is to support business and product strategies in terms of quality management for products and processes to continuously grow our automotive aftermarket business in APAC. We are looking for enthusiastic and dynamic candidates to join us for internship of 6 months.


Support our team in digitalization initiatives

• Image Classification: Assist in developing and implementing AI models for classifying customer-submitted photos to support blocked stock decision making.
• Data Collection and Preprocessing: Help gather and preprocess image data for training and validating AI models. 
• Model Training Support: Support the training of AI models using machine learning frameworks and assist in optimizing them for better performance.
• Performance Monitoring: Monitor the performance of AI models and report findings to the team for further improvements.
• Documentation: Document the processes and results of image classification tasks and contribute to project reports.
• Collaboration: Work closely with team members to ensure the AI solution aligns with project goals.

Support our team in operational tasks

• Monthly Key Performance Index updating.
• Support in maintaining related internal processes and systems.
• Support in Digitalization activities, dashboards, reporting and any other ad-hoc tasks.

The Quality Governance Lead is responsible for overseeing and ensuring the consistency, accuracy, and reliability of financial, project, and operational data across the organization. This role involves developing and managing dashboards, early alerts, and quality governance reporting, as well as driving corrective actions based on key project and financial indicators. The lead will work closely with PQE lead, Quality Leads, SBG Quality Council Leads/members, LOB leads, Delivery Lead, Client Service Leads, Client Delivery Leads, project managers, finance teams, and senior leadership to ensure quality control and mitigate risks. This role ensures that the organization maintains a proactive, data-driven approach to quality governance, driving transparency, accountability, and risk mitigation across all projects.

What will you do? 

1.    Dashboards and Early Alerts:

• PowerBI Dashboards: Develop and maintain interactive dashboards using PowerBI to track key project and financial metrics.
• Early Alerts: Establish systems for early alerts regarding critical issues such as:
  • Missing or inaccurate forecasts (ETC)
  • Manpower cost trending anomalies
  • Consistent variance between actuals and forecasts (Day 2)
  • Past fiscal year trends vs current forecasts (Day 2)
  • High unbilled revenue
  • Aging receivables and poor collection trends
  • EAC (Estimate at Completion) margin erosion and activate Watchlist
• AI Exploration: Explore and implement AI-driven models to predict potentially troubled projects and identify areas for intervention.

2.    Watchlist Management:

• Develop and manage the Watchlist for at-risk projects or financials, categorizing them into:
  • Orange (High attention needed)
  • Red (Immediate action required)
  • BRC - Projects need budget revisions
• Provide regular updates and insights to PQE lead and Global Service Lead and other stakeholders regarding projects on the Watchlist and recommend corrective actions.

3.    Quality Governance Reporting:

• Monthly Business Review (MBR): Oversee the preparation of MBR reports, delivering key insights into project status, financial performance, and emerging concerns.
• Quarterly Business Reviews (QBR): Lead the preparation of QBR reports, providing insights into project health, financial performance, and areas of concern.
• Audit and Risk Committee (ARC): Provide detailed reporting and analysis to the ARC on project and financial performance, including risk mitigation and governance practices.
• Board Reporting: Prepare concise, impactful reports for the Board, focusing on critical project and financial health indicators, trends, and risks.

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

· Create quality inspection plans and work instructions for incoming, In-process or outgoing parts to ensure that components and products conform to specifications.

· Define training plan, train QC supervisors, QC technicians and QC inspectors to perform dimensional/functional inspection in accordance to work instructions.

· Perform First Article Inspection for newly inducted materials and parts.

· Perform qualification validation of equipment, processes and test methods

· Ensure the compliance of equipment and tools use during inspection in accordance to Calibration and Preventive Maintenance requirements.

· Participate in Process Failure Mode Effect and Analysis team to mitigate product risk arising from manufacturing

· Perform complaint handling, investigate root cause of complaint and perform Corrective Action and Preventive Action as necessary.

· Handle non-conformances and perform disposition of rejected parts, trend yield and rejects, investigate root cause of non-conformance and perform Corrective Action and Preventive Action as necessary.

· Maintain the manufacturing environment and perform gowning as necessary when working in controlled manufacturing environment e.g. clean room.

· Initiate and/or execute engineering changes in compliance with Engineering Change Control procedures

· Participate in external and internal audit to ensure company quality system is effective

· Participate in continuous improvement programs such as 6S program, yield improvement projects etc.

· Support new production introduction as a team member representing quality

· Perform other tasks as assigned by the supervisor

· Work experience as a quality engineer in a medical device manufacturing environment

(Candidates with Diploma in Engineering. Science or equivalent can be considered for Assistant Quality Engineer position. Candidates with more experience can be considered for Senior Quality Engineer position)

· Experience with qualification validation of equipment, processes and test methods for new product introduction

Job Responsibilities:

• Read telex and action accordingly.
• Inform apron of aircraft changes, edit in CRO Editor and send CALL BACK to all concerned.
• Ensure requests for SIA stretcher/ Supplementary Oxygen kit and update in stretcher/ Supplementary Oxygen Kit chart-update the systems.
• Update flight observer chart and fax to IGO and provide a copy to MAINTROL.
• Any last-minute aircraft change less than 2 hours to STD, CRO will call refuellers directly and inform of aircraft change.
• Prepare SQ and Scoot (including Line Station) Delay reports.

Job Requirement:

• Minimum ITE Certificate in any discipline
• Familiar with Microsoft excel and SAP
• Experience in performing coordination, data entry, and generating reports
• Able to quick response to any last minute’s aircraft changes and react promptly
• Possess good communication skills
• Able to work under pressure
• Comfortable with rotating shift (12hrs Morning & Night) pattern based on 2 days’ work and follow by 2 days off work arrangement.

JOBSCOPE OVERVIEW

1. Represent QA/QC department in 2G Management Meetings or other meetings required by Directors.

2. Create and maintain standard operating procedure (SOP’s), protocols, guidelines that ensure consistency and efficiency throughout the QA cycle.

3. Acts as Committee of all ISO audits.

4. Supervise and manage QA/QC team and interns.

5. Conduct physico-chemical and microbiological test for Chemicals and Incoming Paper.

6. Liaise with suppliers and third-party agencies.

7. Provide technical support to the sales and marketing team regarding product specifications, sample requirement & others.

8. Document those methods in standard operating procedures (SOPs) and production records, quality assurance activities with internal reporting and audits.

9. Review and compile documents for Audits (Batch Record: Prod sheet, Quality control test Reports; FG and RM Reports, Mixing records).

10. Ensure that on time calibration program of equipment (mechanical and lab instruments, weighing scales and test weights) are executed.

11. Assist to do in compounding and mixing when Mixer Operator is on leave.

12. Liaise with Overseas factory (China and Indonesia) to ensure that product or service meets specified requirements.

13. Review method validation study reports, ensure proper documentation of findings, and assist in approval or re-validation recommendations. Prepare summary reports of validation activities, results, and recommendations for management review.

14. Investigate validation failures or deviations, identify CAPA, and ensure implementation. Collaborate with cross-functional teams to enhance the efficiency and effectiveness of validation activities.

15. Identify risks in testing methods, implement mitigation strategies, and ensure data integrity during validation to maintain accuracy, reproducibility, and regulatory compliance.

16. Review and approve method validation documentation, ensuring accuracy, completeness, and compliance with quality standards. Maintain up-to-date records of validation activities, deviations, CAPA, and ensure proper version control for all related documents.

17. Provide training on method validation processes and best practices, and support Production, QC and R&D teams in executing protocols and analyzing data accurately.

18. Any other area of responsibilities that the company deems necessary.

A. QUALITY CONTROL

1. Manage product complaints or non-conformances; thoroughly investigate process failure, determine the root cause, and take prompt corrective actions.

2. Conduct physical, physico-chemical test and microbial analysis of finished product.

3. Track the materials (chemicals and fragrance) that are present in the chemical room and know whether additional supplies need to be ordered.

4. Calibrate all equipment for In-house verification Example – pH meter, weighing scale etc. and arrange external calibration with external party.

5. Train new production operators in quality control.

6. Any other area of responsibilities that the company deems necessary.

B. LIAISE WITH SUPPLIERS (Services):

1. DI Water System Maintenance (Requirements: According to Contract): Loop Sterilization, UV-Lamp etc.

2. Complete Water Quality Testing (annual) by External Lab

3. Monitor the consumable supplies from different suppliers for DI Water (Column, filters, gauges).

4. Wet Wipes Monthly External Microbial testing

5. Monitor the annual cleanroom Certification.

6. External Calibration of Equipment

7. Any other area of responsibilities that the company deems necessary.

C. PRODUCT TECHNICAL SUPPORT

1. Support Export Sales and Marketing for preparation of documentation for regulatory use (COA, Ingredient’s list, FG and RM spec etc).

2. Collaborate with development, QC, and regulatory teams to plan, execute, and review method validation protocols, ensuring compliance with applicable guidelines (e.g., ICH, FDA, EMA) and company procedures, while meeting regulatory standards for intended use.

3. Support on the process validation on the manufacturing of the product.

4. Any other area of responsibilities that the company deems necessary.

Control Risks is seeking an Associate Director to play a key role in growing the crisis and security consulting practice across Southeast Asia (SEA). This position will focus on developing deep and profitable client relationships, driving the growth of the crisis and security consulting practice in SEA, and ensuring quality service delivery across our range of consulting engagements, including crisis management, crisis response, business continuity, and security risk management issues.

Building and maintaining successful relationships with existing Control Risks clients will be important for this role and identifying and pursuing new clients and business development opportunities to expand the crisis management, business continuity and security risk management opportunities in the region is crucial.

Role tasks and responsibilities:

• Cultivate, grow and deepen Control Risks’ relationships with security and risk buyers in our Client organisations, being seen as their “go to” person within Control Risks.
• Identify, nurture and help win new business development opportunities.
• Actively lead on business continuity and crisis management projects from first client enquiry to proposal development, task servicing, quality assurance and project closure
• Project manage and, utilising a regional team of consultants and experts, deliver the full range of security consulting and services engagements in Southeast Asia and across Asia broadly, when required.
• Deliver consultancy services to clients by developing innovative solutions to complex risks. You will be responsible for scoping and delivering across a broad range of business risk activities, including crisis management and business continuity workshops, audits, gap analyses and risk assessments
• Provide mentorship to junior staff, maximising use of resources. Ensure continuous skills transfer, coaching and planning is provided.
• Work collaboratively with country management, marketing teams and other practises to develop a consistent, credible and highly visible brand.
• Represent Control Risks as a thought leader through market engagement via channels such as social media, professional organizations and industry events.
• Seek innovative ways to improve services we offer to clients.
• Ensure that practices, polices, strategy and services represent the client best interest.

Essential:

• Experience in a corporate/consulting environment working with multinational companies in Singapore specifically, and across SEA generally
• Strong commercial expertise, analytical (financial management, legal and contractual skills), leadership
• Ability to build relationships with senior-level clients and other consultants globally
• Experience in a multi-cultural environment and demonstrated cross-cultural awareness
• In depth knowledge of commercial/operational conditions across South Asia

Preferred:

• Experience in one or more of the following: business continuity, crisis management, risk assessment following recognized international standards, security planning and framework development
• Experience working in multi-disciplinary teams
• Experience managing crises and/or complex problems
• Demonstrable experience in applying risk management methodology such as (ISO 22301, ISO31000, SOC 2, ISO 27001, etc.)

Qualifications and specialist skills:

• Educated Bachelor’s degree or equivalent
• Strong commercial expertise, analytical (financial management, legal and contractual skills), leadership
• Good client (internal and external) management and consulting skills
• Effective decision making and judgement
• Excellent planning and organizational skills
• Assertiveness and drive with strong influencing skills
• Strong interpersonal skills-building trust and rapport
• Excellent communication skills – written and oral (informal and presentation)
• IT literacy – MS office packages, advanced Excel
• Strong management and communication skills (including concise and accurate written skills)
• Project management skills

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product non conformity. (APU)
• Manage and update Quality procedures in the Quality Management System
• Validate the qualification of new test equipment
• Participate and contribute in Production Readiness Reviews
• Perform training on Quality related topics for staff
• Manage the internal production or repair quarantine.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Minimum 3 years of experience in Avionics Workshop Maintenance Environment/ Electronics Workshop / Mechanical Workshop or production
• Minimum 3 years of Quality Auditing experience
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D (APU), PART-21 Subpart G (APU), Or AS9110C (ARU) Or PART-145 (ARU)

Other Information:

• Working location: Changi
• Working hours: Monday - Friday, 9am - 6pm
• Company transport provided at designated MRT stations

Join Control Risks as a Regional Threat Intelligence Specialist supporting a Fortune 500 technology client! The Regional Threat Intelligence Specialist will work within the Global Security Intelligence function, supporting the collection, analysis, and dissemination of threat intelligence to stakeholders across the organization. This position will focus on a specific region, providing in-depth analysis and assessments of regional threats and trends, as well as actionable recommendations to mitigate risks. The Regional Threat Intelligence Specialist will be a key contributor to the development and maintenance of the organization's threat intelligence program.

Role tasks and responsibilities:

• Provide daily threat monitoring analysis to the client through monitoring of OSINT resources as it relates to the client’s data centers. 
• Identify, monitor, research, analyze and provide warnings regarding emerging threats and trends worldwide that may impact the client’s security planning and potentially impact the stability of its operations.
• Serve as a center point for the collection of information necessary for the analysis of the client’s security incident reports and suspicious activity logs on a global basis. 
• Produce well-informed, concise and relevant briefings/presentations tailored to varied stakeholders and business needs. 
• Perform content and copy editing on threat monitoring and intelligence analysis products.  

• Bachelor’s Degree with 3-5 years of experience in threat intelligence and intelligence gathering.
• Superior writing skills with a keen attention to detail. Strong written and verbal interpersonal and communication skills.
• Demonstrated knowledge of security analysis and risk assessments for physical security or security operations and planning.
• Superior research and Open-Source Intelligence (OSINT) skills. Quick-thinking and responsive during crisis events.
• Familiarity with or ability to quickly become expert in Seerist platform.
• Willingness to travel to locations in the APAC region.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24115

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Python
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.