Summary of Role

We are looking for a Technology Quality Engineer to join our team as part of the Global Quality team. The successful candidate will work with the TRB GPO (Global Process Owner) Lead to strategize, develop, implement, monitor, and improve Technology Development & Process Transfer related business process across the organization.

Your Job:

• Accountable for effective execution of the TRB (Technology Review Board) business process at our fabrication (Fab) sites to enable flawless execution on technology development and process transfers.
• Work with TRB Quorum and stakeholders which includes the project team, technical leads, subject matter experts (SMEs), management for technology development and process transfers.
• Validate the technology development and process transfer deliverables against predefined criteria.
• Active engagement with the Fab(s) project team(s) to utilize quality methods and best practices to enhance the overall quality/scope, speed/schedule and cost of technology development/transfer projects and ensure flawless execution through risk-based thinking.
• Proactively work with peers, SMEs, stakeholders and drive risk-based thinking and agreement on continual improvement plans.
• Collaborate with Global Process Owner (GPO) and cross-functional teams to ensure alignment of quality assurance initiatives with overall business objectives, meet compliance requirements and drive towards TRB process excellence.
• Monitor and analyze TRB KPI data to identify trends and opportunities for improvement, and work with business functions to implement corrective actions.
• Develop and deliver training programs to build a culture of quality and continuous improvement across the organization.
• Collaborate and communicate process changes to stakeholders and leadership.
• Represent as interface to global TRB process at local Fab certification audits

Other Responsibilities:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications:

• Bachelor’s Degree in Engineering or Science; Masters/PhD
• 5-8 years of work experience in or across semiconductor process technology, R&D and/or Process Transfer Projects, Module Engineering, Design Enablement, Device Engineering, Reliability, or related domains
• Fast learner, strong analytical and problem-solving skills, with the ability to analyze data and identify trends and opportunities for improvement.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with business functions and stakeholders.
• Self-starter with the ability to work independently and as part of a team.
• Language Fluency – English (Written & Verbal)

Preferred qualifications:

• Hands on experience on problem solving/troubleshooting skills
• Working knowledge of ISO9001:2015/IATF16949
• Certified IATF/ISO/VDA Auditor is a plus
• SAP-QM working experience is a plus
• Work experience with multi-national and cross functional environments
• Possess the right attitude to get results with a Growth Mindset

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

Responsibilities

• Attend daily meeting for quality notification disposition
• Update and Maintain Quality Notification in SAP
• Perform System transaction and maintain physical parts at quarantine location
• Perform material purge and inspection.
• Work cross functional with internal and external team
• Support in First Article Inspection activities

Requirements

• Candidate must possess minimum a Diploma in Engineering
• Minimum 2 years of quality or manufacturing environment
• Proficient in Microsoft Office and SAP or ERP system
• Able to interpret mechanical 2D drawings and technical documents
• Strong communication skills to liaise with both internal customers and external suppliers
• Team oriented and professional philosophy
• Able to perform over time as required by production needs
• Ability to handle up to 5kg of parts during inspection process

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

Job Description & Requirements

Job Description

• Establish, implement, execute and monitor the Environmental Control Programme
• To identify and communicate all relevant environmental requirements to all relevant stakeholders
• Upkeep the document information related to Environmental Control
• Train and promote Environmental Control Measures
• Prepare site environmental report on a regular basis
• Liaises with government bodies, client and external provider on Environmental Control issues

Job Requirements

• Must be registered as ECO with NEA
• Registered as ECMO with IES
• Min 2 - 4 years in construction industry
• Knowledge in Environmental Legislations, Regulations, Codes of Practices and Singapore Standard

About the job

Reporting to the Logistics manager, you play a significant role in IKEA Tampines supply quality, health and safety standards in the goods flow process and customer delivery processes. You will contribute to positioning the IKEA Tampines In-store logistics department as a responsible partner in lowering environmental impact by taking relevant actions that contribute to achieving long-term profitability in a sustainable and environmental way.

Your assignment

• Be the ambassador for the highest possible quality perception for visitors, customers by correct execution of the goods flow processes, keeping customer-perceived availability in focus.
• Secure implementation of the Supply Quality “Detect-Correct-Report” way of working in all parts of logistics operation with a zero-tolerance approach towards non-compliant goods meeting the customer.
• Work together with internal stakeholders, supply chain partners and external service providers, with regards to quality, safety, and health related topics.
• Be the ambassador for the highest possible quality perception for visitors, customers by correct execution of the goods flow processes, keeping customer-perceived availability in focus
• Ensure warehouse racking, handling equipment and unit load inspections are conducted according to local legislations and IKEA requirements. Assess the goods flow processes in the area of health, safety and quality and share findings with the Logistics Manager.
• Collecting, reviewing and analysing data to ensure highest quality of incoming goods.
• Secure a competent goods flow team that can execute its assigned responsibilities related to health, safety and quality with confidence, through mandatory trainings and on boarding for new co-workers.
• Identify, and develop talents and successors in the goods flow team in the area of quality, safety and compliance.

Your profile

• At least 3-5 years of experience in a logistics and supply chain management
• Good knowledge in Safety, Quality and Sustainability.
• A passion for logistics and working in a fast-paced and constantly changing retail environment.
• Proven ability to deliver results while communicating effectively and developing people.
• Ability to work according to the needs of the business across rotating day and night shifts, weekends, and public holidays.

Supplier Scouting (20%)
- Support potential supplier scanning.
- Support project documentation and presentation.
- Liaise with various departments/divisions on information gathering.
- Research of free trade agreements within ASEAN.

System Data & Contracts Maintenance (30%)
- Support in ensuring data quality on various purchasing tools.
- Prepare contract documents with suppliers and route for signatures.

Purchasing Support (20%)
- Provide support to other business functions with regards to enquiries about pricing, master data maintenance.
- Ensure documents / approvals are in place for Mitigation checks.
- Preparation and sending of mass communications to suppliers.

Purchasing Quality (30%)
- Support team members in the ISIR by checking documents for accuracy and requesting technical information (test reports, drawings) from suppliers.
- Create and implement Engineering Change Notifications for the ASEAN region to approve changes of products, manufacturing processes, materials or packaging.
- Support in releasing new products and maintaining related internal processes and systems.
- Assist investigations of customer complaints.
- Update system for certificates, audit reports, etc.
- Assist problem solving with suppliers.

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

What’s the role

As a Senior Manager internal control & accounting, you will work with an externally oriented, professional, and collaborative team in a fast-paced semiconductor environment.

In your role, you will be leading our internal controls governance process, ensure compliance to upcoming internal control regulation (i.e., VOR), and drive continuous improvements with key-stakeholders. You will be responsible to execute testing procedures to conclude on the implementation and (operating) effectiveness of internal controls. Internal control responsibilities will take approximately 60% - 80% of your overall responsibilities.

The Senior Manager internal control & accounting will, work with a variety of business partners across various business and service units to ensure compliance with IFRS accounting standards and its deployment across businesses.

You will occasionally visit key locations throughout the world.

This position will report to the Director Group Accounting (based in the Netherlands, ASM headquarters).

Role and Responsibilities

• Business partnering that builds professional relationships based on trust, respect, and delivery of results.
• Leading continuous improvement of our internal control framework, through:

1. Planning and scheduling self-assessment and monitoring completion
2. Status reporting on internal control performance
3. Pro-active collaboration with testers on timely completion and follow up on findings
4. Ensure keeping our internal control framework up-to-date
5. Walkthrough and effectiveness testing of controls
6. Process reviews to identify new risks / gaps on internal controls
7. Drive innovation of control performance (e.g., through automation)
8. Ensure compliance to upcoming changes in regulations (e.g., new accounting standards, VOR, etc.)
9. Delivery of concise and high quality outcome reporting for management purposes

• Ad-hoc projects; such as providing support on acquisitions, S4HANA implementation, etc.
• Ownership of maintenance on the Global Authorization Matrix (GAM) table by processing approved changes and running updates based on employee changes.
• Review of external reporting (i.e., Press Releases, Interim Report, Annual Report, Statutory Annual Report(s)).
• Review of ASM’s Accounting policies and related procedures to determine that these reflect ASM’s (current) business activities and are in accordance with IFRS.
• Prepare position papers on identified accounting issues and ensure compliance with IFRS.
• Communication & Coordination: Ability to communicate effectively with peers and management.

Qualifications:

• Master's degree in Accounting or Post master Accountancy (RA title) or CPA
• Strong understanding of finance processes, systems, and best practices in the manufacturing industry.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Minimum 8 years relevant experience in Big-4 audit firm, overall minimum10 years’ experience with internal control environments.
• Relevant experience with accounting standards (IFRS), industry-specific regulations and compliance.
• Proven experience of working in a hands-on role and in a changing environment.
• Self-motivated and results oriented, hands on, proactive, able to prioritize to meet deadlines
• Semi-industry experience or a similar high technology manufacturing environment

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

Join a Leading MNC in Chemical Manufacturing!

Are you passionate about quality assurance and looking to make a significant impact in the chemical industry? We are seeking a dedicated Chemist to join our client’s Quality Assurance Section. This is a fantastic opportunity to work with advanced equipment and comprehensive laboratory facilities, supporting the QA Manager in managing product quality and laboratory operations.

What's in it for you?

• Competitive Remuneration Package: Up to $4500 basic salary plus $280 fixed allowances.
• Convenient Work Location: Based on Jurong Island with company transport provided at designated points.
• Stable Work Schedule: Monday to Friday, 8.30 am to 5 pm.

Responsibilities:

• Plant Support: Provide support in the production of polyolefin products (polyethylene and polypropylene) and oversee the shipping inspection of finished products.
• Method Development: Establish and review test methods, equipment, and manuals to meet new requirements and ensure continual improvement.
• Maintenance: Maintain laboratory facilities and equipment in good working condition, including performing instrument troubleshooting.
• Laboratory Operations: Oversee day-to-day laboratory activities, such as scheduling tests and managing inventory control of laboratory supplies.
• ISO Coordination: Coordinate with internal and external parties for ISO 9001 activities and monitor the progress of ISO programs.
• Housekeeping and Safety: Maintain good housekeeping practices and ensure safety and environmental protection in the laboratory.

Requirements:

• Educational Background: Possess a Degree in Chemical, Chemistry, Polymer Technology, Material Engineering, or a related discipline.
• Experience: Minimum 2 years of quality assurance experience within the chemical industry.
• Knowledge: Proficiency in quality assurance processes and ISO management systems is essential.
• Skills: Demonstrated ability as a team player with initiative, drive, and excellent communication skills (both written and verbal).

**Why Join My Client?**

• Be part of a leading multinational chemical manufacturing company.
• Work in a collaborative and innovative environment.
• Utilize advanced laboratory equipment and facilities.
• Contribute to maintaining high-quality standards and driving continuous improvement.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

About the job

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Quality Engineer (QMS) in Singapore. The position is based in our Univac Site at Woodlands.

As a Quality Engineer (QMS), you will:

Support the Quality Manager to establish & maintain an effective and best-in-class quality management system & processes in compliance to 21CFR Part 820 QSR, ISO 13485 & ISO 9001 Quality Management System standards, and meeting customers as well as relevant statutory & medical device regulatory requirements.

The key roles and responsibilities are as below:

• Establish, implement, and maintain quality systems in accordance with ISO standards such as ISO 13485, ISO 9001, ISO 14001, and FDA 21 CFR Part 820.
• Develop and manage internal audits and audit schedules; lead a team of auditors to ensure compliance with FDA 21 CFR Part 820 and ISO 13485.
• Promote continuous improvement in all aspects of quality matters.
• Optimize site processes to ensure high performance.
• Oversee document control functions.
• Manage operational efficiency through proactive oversight of the CAPA process.
• Initiate programs to standardize training and increase efficiency.
• Manage external audits conducted by certification bodies, regulatory agencies, or customers.
• Prepare executive presentations for management review.
• Perform any other tasks as assigned.

What skills and experiences are we looking for?

• Diploma and/or Degree in any technical disciplines with at least 3 years of QA/QC working experience in a medical related industry.
• Familiar with the Quality Management Systems requirements such as ISO9001, ISO13485, and 21CFR Part 820 QSR preferred.
• Knowledge in IATF16949 will be an advantage.
• Excellent analytical, presentation, written and verbal communication abilities.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Venture Family.

---- Communication will be extended to candidates who have successfully advanced in the selection process ----

Our client, a marine company in Singapore dealing with shipyard , is looking for a QA professional. As a member of the QA team, you will play a critical role in ensuring the highest standards of safety and quality across our operations. You will work closely with various departments to develop and implement QA policies, procedures, and initiatives. This is a unique opportunity to contribute to the success of a dynamic and growing organization in the maritime industry.

• Reviews and updates organization Quality policy and objectives for Management’s approval

• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

• With strong background in ISO:9001-2015 QMS
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design
• Graduate in Business Management
• Experience in outfitting will be advantange

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer (Performance Testing)

Internal Code: A24005

What will you do?

We adopt an Agile development approach and work towards tech best practices and cutting-edge tools.

We are looking for software quality engineers who are passionate about improving the quality of the Government services provide. You will be part of an in-house team tasked with developing and maintaining the citizen disbursement system.

• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Performance/security testing
• Familiar with Java
• Create, maintain, and improve the automated test framework and test environments.
• Conduct testing on new features and file defects.
• Perform various tests such as manual/functional/performance/exploratory tests support UATs.
• Assist in resolving production cases.
• Participate in all agile ceremonies.
• Leadership experience

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Experience in Python
• Experience in performing API Testing
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration, and continuous delivery
• Experience with open-source automated testing frameworks (Robot, Appium, Selenium)
• Enterprise level testing tools (HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage.
• Excellent verbal communication skills
• Proactive, self-driven and self-motivated

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

About the Group:

We are part of the Global Collection Team. We are a very dynamic and fun loving team and good at what we do – collecting money! We also provide support to our internal customers - Sales, Sales Finance, Account Management, Order Management and Customer Service besides our external customers.

You will:

· Ensure customers pay within agreed credit terms timeframe, including customer liaison, conduct detailed research, account reconciliation to resolve disputes.

· Weekly cash forecasting

· Liaise with Sales for sales forecast and to resolve issues, relating to invoices.

· Perform periodic financials analysis and credit reviews.

· Ensure compliance with company policies and procedures.

· Work closely with all levels of customer and internal contacts within the Company.

· Meet performance metrics and participate in Sarbanes-Oxley compliance testing.

· Provide general administrative support as and when necessary.

· Any other ad-hoc duties assigned by manager.

About You:

• A team player with good interpersonal, communication and written skill.

• Analytical, ability to work with data and details.

• Independent, self-motivated, willingness to learn and positive attitude, and must be able to work in fast-paced, demanding environment professionally.

Your Experience Includes:

• Knowledge of SAP.

• Working knowledge of advanced Excel a must.

• Proficient in Microsoft Office applications (Word and Powerpoint).

• Proficient in both English and Chinese.

Location: Seagate Singapore Design Centre, The Shugart (One-North)

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region.

Job Description

• Ensure accurate recording of daily customer complaints in SAP, following defined standards and coordinating with geographical coordinators.
• Analyze complaint data to provide concise event descriptions and product details, leading investigations and documentation efforts.
• Maintain effective communication with internal staff and global complaints coordinators throughout the complaint resolution process.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock, lost business, and product recall returns.
• Conduct statistical analysis of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions as needed. Identify opportunities for process improvement, engage stakeholders, and participate in audits and training activities.
• Contribute to business improvement initiatives and attend global meetings as necessary to support quality management efforts.
• Complete additional tasks as assigned by the Quality Manager

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent
• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action/ preventive action outcomes

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Permanent position, Salary up to $6,000 with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO standard to be able to understand and manage questions/complaints

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

The incumbent will be required to design, control, implement and optimize automation systems and solutions:

• Responsible to support Projects and Operations (90%):
• Participate in development, execution, and deployment of IoT automation Projects or Products.
• Evaluating products to collect data from sensors and integrate that data to the control system and/or platform.
• Perform test and evaluation activities on Process Control System independently or in conjunction with vendors.
• Participate or lead quality or safety investigations and implement any automation solutions resultant from these investigations.
• Provide training to end users on process control system.
• The role includes research and development (R&D) tasks.
• Support the R&D team in Singapore (10%):
• Improve, propose new and support existing and future hardware and automation solutions.

Quality/System Manager (Location: Batam)

Responsibilities

• Act as the Quality Management Representative of the company.

• Ensure effectiveness and compliance to ISO/IATF/QMS and various regulatory requirements as needed.

• Lead site quality team to drive operation and product quality improvements via data driven metrics.

• Oversee and support supplier quality, SCAR, product inspection, equipment calibration, CAPA, complaint investigation, change control, LMS training, and NPI activities.

• Chair quality management reviews and manage Internal & External audits.

• Support global quality system process integration, harmonization, and simplification. Managing local implementation and changes.

• Escalate and manage any significant events such as safety, product shipping holds due to quality, regulatory, or any compliance issue.

• Lead or support identified special projects and key initiatives as needed.

• Work cross-functionally to achieve Batam/Singapore site objectives.

Requirements

• Min. Degree in Quality Assurance, Manufacturing or equivalent.

• Min. 5 years of experience in Quality Management Systems in the plastic injection moulding or medical device industry for IATF16949, ISO9001, ISO14001 and ISO13485.

• Knowledge of regulatory requirements and standards relevant to manufacturing such as ISO45001/OHSAS18001 and ISO14001

• Strong customer focus with complaint investigation, significant event reporting and CAPA skills.

• Internal Auditor certification.

• Strong data analysis skills and proficiency in electronic data management systems.

• Good understanding of quality management systems and tools such as PPAP, FMEA, and SPC.

• Ability to work independently and collaborate effectively with cross-functional teams.

• Location: Batam, Indonesia.

Assurity Trusted Solutions (ATS) is a leading subsidiary of the Government Technology Agency (GovTech), responsible for operating the National Authentication Framework (NAF) and National Certification Authority (NCA) in Singapore. Our organization is dedicated to establishing trust in the use of digital services by providing secure and convenient identity management solutions.

We are currently seeking a highly experienced and dynamic individual to join us in the role of Director, IT Assurance. As the Director, you will play a pivotal role in our mission to enhance Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Provide strategic direction, leadership, and oversight of the IT Assurance function within ATS.
• Develop and implement IT assurance strategies, policies, and procedures to ensure the effectiveness of internal controls and compliance with regulatory requirements.
• Lead and manage a team of IT audit professionals to conduct independent assessments of the design and operating effectiveness of internal controls and risk management systems.
• Deliver timely and high-quality IT assurance reports to senior management and stakeholders, highlighting key findings, risks, and recommendations for improvement.
• Collaborate with cross-functional teams, including technology, compliance, and legal departments, to drive continuous improvement in IT governance, risk management, and compliance practices.
• Stay abreast of industry trends, emerging risks, and regulatory requirements to proactively identify areas for improvement and respond effectively to changes in the IT risk landscape.
• Provide strategic advice and guidance to senior management on IT risk and assurance matters.
• Foster a culture of continuous learning and development within the IT Assurance team, promoting professional growth and expertise in IT audit and assurance.
• Build and maintain strong relationships with internal and external stakeholders, including auditors, regulators, and industry peers.

To succeed in this role, you will ideally have:

• Minimum of 15 years of experience in IT audit, IT risk management, or a related field, with at least 7 years in a leadership role.
• Professional certifications such as CISA, CISSP, or CRISC are highly desirable.
• In-depth knowledge of IT governance frameworks and standards, such as COBIT, ISO 27001, and NIST Cybersecurity Framework.
• Strong understanding of regulatory requirements related to IT risk and compliance, particularly in the financial services or government sectors.
• Proven track record in developing and implementing IT assurance strategies, policies, and procedures.
• Experience in managing and conducting IT audits, risk assessments, and control evaluations.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proactive mindset and ability to drive change and innovation.

If you are a seasoned IT Assurance professional looking for an exciting opportunity to make a significant impact, we invite you to join us at Assurity Trusted Solutions.

We offer a competitive remuneration package and opportunities for professional growth and development. Interested applicants are invited to submit their resumes to us.

Note: Only shortlisted candidates will be notified. All applications will be kept strictly confidential and used for recruitment purposes only.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Responsibilities :

Supplier Quality:

1. Ensure supplier quality programs are in line with customers' requirements for manufacturing, packaging and operational processes.
2. Liaise with suppliers CQE on quality, reports and requirements related issues.
3. Maintain and publish supplier quality data for review with stakeholders on regular basis.
4. Liaise with suppliers for quality discrepancy and follow up the improvement actions from suppliers, and monitoring of incoming SPC.
5. Follow up return-to-vendor material issues and claims together with Purchasing.
6. Work with supply chain to drive Cost-of-Poor-Quality improvements and initiatives: Appraisal, Internal and External Cost.
7. To be lead for supplier quality audits.
8. Work with functional team to define inspection criteria to ensure supplier process capability is effective to meet product requirements.
9. Establish incoming material sampling and inspection plan per customers' requirements.
10. Review the CofA/CofC for incoming material, provide analysis of incoming quality.
11. Work in house and with external lab and/or RM Suppliers to ensure statutory, regulatory and products cleanliness requirements are taken care of and follow-up.
12. Prepare material RoHS, Halogen, REACH, CMRT, Prop65, etc, compliance submissions as needed.
13. Develop, expand and maintain in-house laboratory facility/equipment.
14. Oversee the calibration requirements of measuring and test equipment.
15. Work with QC and technical team to establish the laboratory regime.
16. To carry out the project management or ad-hoc projects as assigned.
17. Ensure compliance to QMS, EHS and L&E procedures in the department.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Phyton, or similar.
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Element has an opportunity for an experienced Quality Engineer. Reporting to the Principal Quality Manager, you are an essential member of the management team and responsible for the overall quality performance. This includes implementation, maintenance and improvement of Element quality management system (QMS). The successful candidate will have a sound working knowledge of ISO/IEC 17025, ISO/IEC 17020 or ISO/IEC 17065 requirements in relation to testing, calibration inspection and certification.

In this role, you will have interaction with clients, Accreditation Bodies and will be responsible for advising operational colleagues of the importance of quality, accuracy and integrity in the provision of the testing, calibration inspection and certification services we provide.You will be involved in leading quality at a local level and will work closely with the Principal Quality Manager to ensure that Element quality policies, processes and procedures are effectively implemented. As a quality leader within Element you will be capable of driving a culture of quality assurance and quality improvement, working closely with your operational colleagues and the wider Element quality community.

This role is based in Sungei Kadut Loop, Singapore.

Job Duties:

• Ensuring all staff buy-in to the effective and efficient implementation of Element quality policies and procedure by providing advice, guidance and support on quality issues to Element Singapore and Malaysia business units.
• Driving quality improvements at every opportunity and proactive participation in continuous improvement and process improvement projects and ensure effective adoption of Element e-QMS throughout Element Singapore and Malaysia business units.
• Proactive participation in projects to deliver identified Quality objectives and contribute to and drive key initiatives to improve Quality awareness and compliance.
• Management of and participation in scheduled internal audits across management system and technical disciplines and proactively monitoring laboratory test equipment for calibration currency and advising management of upcoming schedules,ensuring corrective and preventive actions identified within specific laboratories are implemented and verified in a timely manner.
• Represent Element Singapore and Malaysia business units during assessments by accreditation bodies and audits by clients and controlled document holding and arrange to update appropriate documentation as necessary, control and issue of Element Singapore and Malaysia Quality Management Systems documentation and participate in the internal audit programme to monitor implementation of quality policies and procedures.
• Manage external and internal proficiency testing programs of all Element Singapore and Malaysia business units and prepare compliance and improvement metrics for Element Singapore and Malaysia business units quality as required.
• Writing and reviewing quality documentation as required and effective and efficient management of personal work schedules and timely generation of Element Singapore and Malaysia business units quality reports.

Job Requirements:

• Minimum Bachelor of Science or Engineering qualification.
• Proven experience (minimum two years) of managing quality management systems within a multi-discipline testing, inspection and certification environment, preferably multi-location.
• Demonstrable experience auditing against ISO/IEC 17025, ISO/IEC 17020 and ISO/IEC 17065.
• Sound knowledge of equipment calibration and analysing proficiency test data.
• Knowledgeable in uncertainty of measurement and risk assessment and hands-on experience with Element e-QMS preferable.

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

• Prepare quality reports, perform process audit, develop & implements quality assurance standards, policies, processess & controls.
• Able to liaise & resolve with customers on quality related issues.
• Data compliation, co-ordination and facilitation of all internal and external audits, re-certification of ISO 9001.

Roles and Responsibilities:

• To coordinate cold store activities such as issuance and receipts of goods.
• Stock identification and allocation.
• To monitor in / out stocks.
• Daily cold store tally report.
• To perform monthly stock take.
• Prepare Pork side stock report.
• Managing stock for multiple warehouses.

Requirements:

• Proficient in Microsoft Office (Excel, Outlook etc).
• Minimum 1 year of relevant experience, preferably in the food manufacturing industry.

This position leads and directs the entire Customer Service and Quality Support department. She/he is responsible for ensuring quality requirements are met and as well as creating customer satisfaction and meeting customer’s expectations.

You will be tasked with:

Quality

• To ensures that the QMS processes are established, implemented, and maintained.
• To involve review and planning of internal audits, discussion with process owners, or even review of the processes in person to ensure they are properly maintained.
• Report to “top management” on the QMS performance and where improvements are needed.
• Conduct safety, quality and environmental system compliance audits
• To ensures that the QMS processes are established, implemented, and maintained.
• Review and verify inspection records, identifying and documenting any quality non-conformances, including root cause analysis, corrective actions and preventive measures.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform products and in-process acceptance activities based on approved specification and documentation as defined in respective process SOP.
• To review maintain and update company’s ISO documentation, and ensure compliance with the requirement of ISO Standard.
• To plan and perform a yearly internal and external audit.

Customer Service Support

• Develop and implement customer support policies and procedures that support employees to proactively handle and resolve customers’ issues promptly and effectively.
• Establish and harmonise all customer care processes with corporate initiatives including reporting and resolution processes.
• Establish, track and monitor customer satisfaction standards and other performance metrics.
• Manage coverage of telephone, email and remote-diagnostic service support to customers to provide technical support in a timely and effective manner for all our products.
• Liaise with customer and suppliers on products/ systems/ services delivered to meet the quality requirements.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform any other duties as assigned and required.

We regret to inform only shortlisted candidates will be notified.

Salary will commensurate with education and experience.

Location: Woodlands

Mon to Fri 8.30am to 5.30pm

Industry: Semicon Manufacturing

Salary: $3000-$4500

Job Description

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Issue and closure of CAR for customer (RMA) and Supplier issue – External
• RMA receipt and disposition of RMA in Macola – External.
• Work with QA department and Engineering on customer related issues e.g. RMA

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Knowledge of CMM, profile projector, and measuring equipments.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Location: Woodlands

Mon to Fri 8.30am to 5.30pm

Industry: Semicon Manufacturing

Salary: $3000-$4500

Job Description

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Issue and closure of CAR for customer (RMA) and Supplier issue – External
• RMA receipt and disposition of RMA in Macola – External.
• Work with QA department and Engineering on customer related issues e.g. RMA

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Knowledge of CMM, profile projector, and measuring equipments.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

We seek an individual with QA/QC experience in the electrical trades for the position of QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data centre in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will ensure the implementation and compliance with the Quality Assurance System and the scope of work related to electrical items. 

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects and deep knowledge of electrical systems. There will be a significant amount of “hands-on” work in understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will guide other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved electrical drawings and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations and project closeout
• Work together with the electrical contractors to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans before contractual testing and stay ahead of typically scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in the resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners/site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC-related issues, and create checklists.
• Identify issues and close them before punch walk and area substantial turnover date, by working with the Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ