Summary:

• Basic salary up to $3600
• Performance bonus (up to 3 months)
• Location: Newton (2 minutes walk from MRT station)
• 5 days work week @ 8.30am - 5.30pm
• Familiar with hire purchase operations

Key Responsibilities:

• Make calls to collect outstanding payments
• Ensure timely and effective collection of all debts
• Negotiate re-payment plans
• Liaise with lawyer to follow up the legal actions against bad paymasters
• Maintain contact with clients to ensure the debts are clear
• Resolve queries about the outstanding debts
• Update daily receipts to the accounting system
• Other relevant ad-hoc duties

Key Requirements:

• Min Diploma in any field
• Min 2 years of relevant experience in credit control
• Possess knowledge of hire purchase operations and the whole cycle of legal process

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Overview

The Job Holder will support in building improvement capabilities and culture in the NUHS Regional Health System Office (RHSO), including community partners such as GPs. The Job Holder will be involved in co-developing and conducting quality improvement training for RHSO staff and community partners, as well as facilitate and coach small to large scale improvement projects through the use of appropriate tools/methodologies.

Job Responsibilities

1. Deliver QI Training

• Develop training materials and resources (e.g. training guides and e-learning videos) on quality improvement
• Conduct and facilitate quality improvement training sessions/workshops for RHSO staff and partners
• Gather feedback on training sessions and use of appropriate improvement methodologies/tools
• Deliver training on lean management and human-centred tools to impart knowledge and skills to hospital staff.

1. Facilitation of improvement projects

• Facilitate and coach department/division and organisation-wide level improvement projects to improving quality and processes through the use of appropriate tools/methodologies
• Monitor the progress of improvement activities and guide teams to take appropriate actions
• Assist in interpreting data to measure the effectiveness of the improvement activities

1. Strategy & Culture Building

• Assist in development and implementation of Improvement framework and strategies
• Support initiatives or events that promote improvement and Innovation culture in RHSO
• Lead engagement with HODs to influence and identify areas of improvement in quality and safety

1. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration, Industrial Design

Prior healthcare sector experience is preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficient in quality improvement methodologies such as Lean, process/value-stream mapping, design thinking
• At least 1-2 years of experience in facilitating workshops and conducting trainings
• Confident in coaching and guiding fellow colleagues in Quality Improvement tools
• Certified Six Sigma Green/Black Belt will be an added advantage
• Able to engage stakeholders and work through doctors, nurses, allied health professionals, operations and administrative staff
• Able to work independently and as a team
• Ability to perform even under tight timelines
• Good analytical and organization skills
• Good writing and verbal communication skills
• Open to learning and trying new things. Able to grasp concepts easily and be able to think on the feet.
• Highly self-driven and self-motivated, positive attitude and perseverance to overcome obstacles

Job Scope:

• Develop and implement quality control procedures and policies
• Conduct inspections and audits to ensure compliance with quality standards
• Monitor and test materials, products, and processes to verify quality
• Identify and resolve quality issues and non-conformance
• Review project specifications, drawings, and standards for quality requirements
• Prepare quality reports and document test results and inspections
• Coordinate with suppliers and subcontractors to ensure quality requirements are met
• Perform root cause analysis for quality failures and implement corrective actions
• Ensure that safety and environmental standards are followed during inspections
• Train and mentor staff on quality control processes and best practices
• Maintain records of quality inspections, certifications, and test results
• Support project managers in quality planning and control
• Ensure continuous improvement in quality processes and systems

Requirements:

• Engineering degree
• 5+ years of QA/QC experience in construction
• Experience in structural steel or precast RC works
• Strong interpersonal and communication skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking a highly skilled and experienced Systems Assurance Manager to join our team. The successful candidate will be responsible for ensuring that all systems and processes meet the required standards and regulations. This role involves managing a team of professionals, developing and implementing assurance strategies, and working closely with other departments to ensure overall system integrity and performance.

Key Responsibilities:

• Develop and implement systems assurance strategies and plans.
• Lead and manage a team of assurance professionals.
• Ensure compliance with industry standards and regulations.
• Conduct regular audits and assessments of systems and processes.
• Identify and address potential risks and issues.
• Collaborate with other departments to ensure system integrity and performance.
• Provide training and support to team members and other stakeholders.
• Prepare and present reports to senior management

(1) Job scope

- Responsible for leading and mentoring a team of Audit Associates and Seniors

- Portfolio management and provide audit services to external audit clients

- Manage the quality of audit services, project management and execution including but not limited to planning, fieldwork, review and completion.

- Provide technical guidance to the team and external audit clients.

(2) Qualifications and Pre-requisites

- Relevant degree in accountancy and relevant professional qualifications

- Min of 5 years of relevant experience in external audit and assurance services

- Leadership qualities and team-oriented

- Good technical competency in accounting, corporate tax and auditing standards

• Arrange shipment of raw materials from vendors, intercompanies or finished products to customers ensuring smooth delivery of shipments.
• Liaise and coordinate with freight forwarders and freight insurance for shipments.
• Prepare certificate of Origin for outgoing goods.
• Coordinate with warehouse on receiving, transfer of goods or delivery of products.
• Prepare and ensure accuracy of import and export documentation.

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

Job Requirements:

• Degree in Information Technology or equivalent.
• Must have minimum 4-6 years of experience in Software Quality Testing with hands-on experience in Automation Testing.
• Experience with open-source automated testing frameworks such as Cucumber, TestNg and Playwright.
• Experience with open-source performance testing tools such as JMeter, Gatling, Locust or enterprise level tools such as HP LoadRunner
• Experience with open-source penetration testing tools such as ZAP, Burp Suite, SQL Map or enterprise level tools such as HP WebInspect, Nessus, CheckMarx.
• Must have strong understanding of testing techniques, risk analysis, test-driven development, continuous integration and continuous delivery.
• Must have proficiency in programming languages such as Java or Kotlin with good to have knowledge in Springboot.
• Experience working in SCRUM teams.
• Excellent written and verbal communications skills

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking an experienced Senior Supplier Quality Engineer (SQE) to lead quality and process optimization efforts across our supplier network, with a strong focus on mechanical processes (e.g., metal stamping, forging, brazing, die casting, CNC machining, and milling). The successful candidate will work within the electronics and computing sectors, particularly focusing on thermal cooling solutions, ensuring that our suppliers meet rigorous quality standards and process reliability. You will collaborate closely with suppliers to enhance product quality, optimize processes, and drive continuous improvement.

Key Responsibilities:

• Develop and implement systems to monitor and assess supplier quality. Ensure that materials and components, particularly those related to mechanical processes (e.g., metalworking, tooling, fixture and jig design), comply with specified standards. Address and resolve any non-conformance issues.
• Work closely with suppliers to optimize their manufacturing processes, such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive improvements in process yield and consistency to ensure the high quality of materials and components.
• Lead the resolution of abnormal quality issues in collaboration with suppliers, focusing on root cause analysis and the implementation of corrective and preventive actions.
• Perform detailed audits to evaluate suppliers' quality management systems and process capabilities, particularly in mechanical and metalworking processes. Ensure adherence to relevant industry standards, and drive improvement actions based on audit findings.
• Work in partnership with suppliers to develop and enhance their quality processes and manufacturing practices. Ensure that their systems align with company standards, especially in the areas of tooling design and fixture/jig manufacturing.
• Collaborate with internal teams (design, production, procurement) to ensure clear communication of quality expectations and standards.
• Promote a culture of continuous improvement within the supplier network, focusing on enhancing quality management systems and manufacturing practices for metal-based components and mechanical parts.

Requirements:

• Bachelor’s degree in Engineering, Quality Assurance, or a related field.
• Minimum 5-7 years of relevant experience in supplier quality engineering or a similar role within the manufacturing or electronics industry.
• Proven experience with mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling.
• Strong understanding of supplier quality management systems and industry standards.
• In-depth knowledge of metalworking, tooling design, and the manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and negotiation skills.
• Experience with supplier audits, corrective actions, and continuous improvement processes.
• Six Sigma certification (or similar qualifications) is advantageous.
• Willingness to travel and based in China and Vietnam at least 10 months per year. (separate living arrangements provided, includes four round-trip tickets to Singapore annually)

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking a talented Senior Design Quality Engineer (DQE) to lead quality initiatives for our thermal cooling solutions within the electronics and computing industry. The ideal candidate will be responsible for ensuring design and process quality while driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and collaborating across functions, we encourage you to apply.

Key Responsibilities:

• Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production processes.
• Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Strengthen internal quality control processes and improve overall capabilities, particularly in mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive initiatives aimed at maximizing operational efficiency.
• Lead corrective actions for customer-reported quality issues and communicate preventive solutions to relevant stakeholders.
• Streamline quality inspection planning by integrating automation and advanced technologies whenever possible.
• Promote effective communication and coordination with design, production, and other teams to ensure adherence to quality standards.
• Manage task assignments, performance, and development of the quality team, ensuring timely completion of deliverables.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related field.
• Minimum of 5-7 years of experience in quality engineering, particularly in manufacturing and design quality.
• Proven experience in mechanical processes, including metal stamping, forging, brazing, die casting, CNC machining, milling, and knowledge of tooling and the design/manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and standards.
• Six Sigma certification or equivalent is a plus.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

职位：门禁闸机安装员

local/ PR

薪水：4500

上下班时间：9：30 to 18:30

要求：有poly 学历的 有经验的 做auto gate , PLC , 门禁闸机安装经验,

地址：北桥路

Position: Access control turnstile installer

Local/PR

Salary: 4500

Commuting time: 9:30 to 18:30

Requirements: Poly degree with experience in auto gate, PLC, access control gate installation

Address: Beiqiao Road

Jie Shun Jia | EA License No.: 24C2410 | EA Registration No.: R24124440 (FENG YINGJIE)

Job Description & Requirements

• Assist with environmental briefing and training of all levels of employees on the project.
• Promote awareness of environmental infringement prevention and damage control to all levels of employees.
• Advise the Safety Manager/Project Team on:

1. Preventing all environmental pollution.
2. Further improvement in existing sound working methods to control pollution.
3. Legal requirements affecting environmental, health and welfare.
4. Provision and use of protective clothing and equipment.
5. Potential environmental aspects & impact on new contracts before work starts and on the site safety organization.
6. Methods of prevention environmental pollution arising from new developments.

• Carry out site surveys, in association with the project management team, to ensure regular environmental inspections of site activities are carried out and submit the relevant environmental control reports to the National Environment Agency.
• Determine the cause of any incident and recommend means of preventing recurrence
• Supervise the recording and analysis of information on infringements, damage and loss, assess incidents trends and review overall safety performances
• Train subcontractors in Leighton safety procedures
• To develop and implement the Site Environmental Control Programme
• Monitor the use, disposal and reporting of Hazardous Materials, and maintain the required Hazardous Materials Register
• Degree in Bachelor Science / Environmental Control Officer Course
• 4 years safety experience in construction as ECO
• Must be registered with National Environmental Agency (NEA)
• ISO14001:2004 documentation experience
• OSHAS 18001:2007
• Valid registration with the National Environment Agency
• Operational experience in the application of environmental management principles in the construction related industry
• Fulfil training requirements of the National Environment Agency as the Registered Environmental Control Officer
• Experience in investigating and reporting environmental incidents

RESPONSIBIITIES & DUTIES

* To design, write & troubleshoot machine electrical & control systems for factory automation, smart-factory technologies as well as AI platform.

*To design and perform detailed designing for machine electrical control systems for Factory Automation, Smart-Factory Technologies, Machine & Equipment Manufacturing.

*To write Programmable Logic Control (PLC) program for automatic machine control & processes. Preferably, with Industrial PC (IPC) programming experiences too.

* To collaborate and work together with the Design Team (comprising of both mechanical & electrical members) for the design concept arising from new projects proposal and confirmed projects.

*To lead the in-house electrical staff and/or the company’s appointed electrical vendors on the respective machine control and electrical systems and operations of the projects.

*To lead the assembly members & technicians during Machine set-up, Machine Assembly Process, Alignment, Testing & commissioning in the Company and/or customer site.

*To spearhead meetings and review with the design team and the customers on control system requirements and specification.

SMART-FACTORY TECHNOLOGIES & SOLUTIONS

*To team up with cross-disciplinary teams of engineers & specialists focusing on smart factory technologies & projects.

*To ideate and build robust data and digital technology driven solutions for advanced manufacturing / industrial processes.

*To leverage AI and robotics-integration solutions to meet customers’ automation & real-time needs.

PROGRAMMING SKILLS & REQUIREMENTS

* PLC based system: ladder, functional block, structure text

* PC based system: C++, VB (visual basic)

Location: Changi, Singapore

Roles & Responsibilities:

• Work closely with the project manager to design and implement control systems for various automation projects.

• Responsible for modifying and updating control designs, documents, and systems according to URS and industry standards.

• Participate in internal testing and validation operations such as FAT, SAT, and system debugging.

• Provide support throughout the project lifecycle, ensuring smooth execution and high-quality standards.

Requirements:

• Diploma in Engineering or equivalent qualification.

• Minimum 5 years of hands-on experience in control systems design.

• Experience in Mitsubishi, Schneider, and Siemens S7 programming.

• Familiarity with SCADA systems such as Ifix, Ignition, and GENESIS.

• Strong communication skills to work effectively with project teams and clients.

• Working experience in PUB

Working Hours:

• Monday to Friday, 8 AM to 6 PM

Our client is from Oil and Gas industry. They are looking for a Electrical & Control Maintenance Supervisor to assist their team for the next phase of their business. They are located in West.

Duties:

• Lead and supervise electrical technicians and contractors in system installation, maintenance, and repair.
• Develop and conduct on-the-job training programs for E&I team members.
• Perform site inspections and quality control for electrical work.
• Review and approve electrical isolation, excavation, and related permits.
• Investigate electrical maintenance issues, identify root causes, and implement solutions.
• Collaborate with other engineers to ensure equipment reliability through effective maintenance programs.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 8 to 12 years experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Engineer, Instrumentation & Control for the next phase of their business. They are located in West.

Duties:

• Provide technical support for Production and Maintenance teams on instrument-related issues.
• Work with teams to reduce instrument maintenance costs and improve functionality.
• Coordinate with external stakeholders on gas pipeline networks, electrical grids, instruments, and metering interfaces.
• Update maintenance procedures for instruments, PLC, Fire & Gas systems, ESD, metering, CCTV, and security equipment.
• Conduct root cause analysis for instrument incidents and recommend preventive actions.
• Implement MOC projects to enhance instrument reliability and operational efficiency.
• Ensure verification, inspection, testing, and certification of electrical and instrument equipment in hazardous areas.
• Support maintenance and major equipment turnarounds.
• Manage the functional safety lifecycle of SIS in the terminal.
• Assist in expansion projects, ensuring facility integrity and seamless integration.
• Participate in emergency response with designated roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in instrument & control maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Assurance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

☑ Basic $ 4500 - $ 6000

☑ MNC - High Variable Bonus.

☑ 5 Days (Mon – Fri: 8.00pm – 5.30pm / 8.30am – 6pm )

☑ East Region – A1 Builder

Job Description

• Develop and manage project schedules from design to commissioning.
• Estimate durations, resources, and prepare progress reports.
• Handle tender submissions, site planning, and progress monitoring.
• Manage EOT claims and oversee RI/TOP schedules and handovers.

Job Requirements:

• Diploma/Degree in Civil Engineering or related
• Min 3 years of experience in construction planning building-related facilities.
• Proficiency in MS Project Planner, Primavera, or Synchro.

Interested applicants are welcome to apply or send your updated resume to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

Job Descriptions

• Management of cargo flow/space control by trade verticals with internal stakeholders.
• Coordination of cargo booking with internal sales teams and reporting principals.
• Assist supervisor in preparing reports for the responsible trade.
• Assist in any other ad-hoc assignments when required.

Job Requirements

• Candidate must possess at least a Diploma / Degree in Shipping-related, Maritime or Logistics disciplines.
• Minimum 2 years of relevant working experience in similar scope or logistics industry field is preferred.
• Proficiency in MS Excel (Pivot table & V-lookup), MS Words & Power Point applications.
• Ability to prepare reports and present to trade verticals.
• Possess interpersonal skills with high level of integrity and professionalism.
• Possess strong negotiation and analytical skills.
• A team player who can work independently.
• Self-motivated individual who is result-oriented and resilient in a fast-paced environment.

*Only shortlisted candidate will be notified.

Job Purpose

To provide end users support for all IT related matters

The Job

· Provide technical analysis and assistance to support and resolve IT equipments e.g. desktop, laptop, printer, etc and application problems

· Take ownership for incidents and service requests that are being escalated by updating, follow up and resolving the tickets within agreed Service Level Agreement (SLA) timelines

· Support basic network related and server system issues

· Assures the quality of fixes and patches & apply patches and upgrades accordingly upon assignment

· Update call center on the ticket status and ensuring the tickets are resolved within agreed SLA timeline

· Develop workaround and fixes for new incidents

· Perform daily, weekly or monthly reporting including adhoc.

· Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns /risks and proactively shares best risk management practices

Our Requirements

· Min Degree/Diploma in any related IT Field

· Experience in Service Management process and procedure is a plus

· Fast Learner

· Able to demonstrate good understanding of tasks given

· Work on alternate weekends to provide support

· Proven ability to multitask and maintain a positive attitude when under pressure

· High level of integrity and takes accountability of work

· Good verbal communication skills

· Good attitude and team player

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Proficiency with Window 10,11 administration

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

The AI Engineer as part of the Prudential Corporate AI Lab and Incubator will support the development and run of the global AI sandbox, development of cutting-edge AI solutions, R&D and provide technical guidance and support in AI domain to the teams under incubation that develop AI Products.

The role requires a strong technical background in Data, AI and modern Cloud infrastructure, excellent technical skills, and the ability to collaborate with both internal and external stakeholders across technology, AI and business to deliver impactful AI products. The AI Engineer will work on delivery of high-quality AI products, continues improvement and experimentation and development of Prudential's AI expertise.

Job Description:

Sandbox Platform:

• Assist in the development and maintenance of the AI Lab’s global sandbox platform.
• Ensure the platform is effectively used for experimenting with AI applications.
• Contribute to the continuous improvement of the platform based on user feedback and technological advancements.
• Collaborate with cross-functional teams to integrate AI solutions into the sandbox environment.
• Provide technical guidance and support to teams using the sandbox for AI product development.

Technical AI Domain Expertise:

• Conduct research and development (R&D) to stay up-to-date with the latest advancements in AI, machine learning, Large Language Model frameworks.
• Provide technical guidance and support in the AI domain to teams under incubation that develop AI products.
• Analyse and interpret data to provide actionable insights and recommendations.

AI Development and Quality:

• Optimize and fine-tune AI models for performance, scalability, and accuracy.
• Assist in the technology aspects of the structured AI product incubation and acceleration program.
• Ensure AI Products and experiments are developed in alignment with Prudential’s core risk, data protection, technology risk management policies, and regulations.
• Contribute to the implementation of rigorous quality assurance processes to maintain the highest standards of AI solutions.
• Work on the delivery of high-quality AI products, continuous improvement, experimentation, and development of Prudential’s AI expertise.

Team Collaboration

• Collaborate with cross-functional teams, including technology, AI, and business stakeholders, to integrate AI solutions into products and services.
• Work with external partners, including higher education institutions, start-ups, and hyperscale’s expert teams and government agencies.
• Contribute to a culture of innovation, continuous learning, and knowledge sharing within the AI Lab.
• Mentor and guide junior engineers in AI and machine learning best practices

Talent Development and Ecosystem Engagement

• Contribute to the development of AI talent within Prudential through participation in education and training programs.
• Engage with the external AI ecosystem to stay updated with the latest trends and advancements.
• Represent Prudential at industry events and conferences to showcase the company’s AI capabilities.

Who we are looking for:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
• Proven experience (5 years or more) in developing and deploying AI models and algorithms.
• Strong technical background in data, AI, and modern cloud infrastructure.
• Excellent programming skills in languages such as Python, R.
• Experience with machine learning frameworks and libraries (e.g., LLM frameworks, Computer Vision, NLP frameworks, TensorFlow, PyTorch, scikit-learn).
• Knowledge of data preprocessing, feature engineering, model evaluation, MLOPs, LLMOps techniques
• Familiarity with cloud platforms and services (e.g., AWS, Google Cloud, Azure).
• Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills.
• Ability & Passion for innovation and a drive to position Prudential at the forefront of AI in the insurance industry
• This role presents an exciting opportunity in Prudential's AI transformation and contribute to the company's strategic goals. The AI Lab will play a crucial role in delivering substantial business value, enhancing customer experience, and establishing Prudential as an industry leader in AI innovation.

This role presents an exciting opportunity in Prudential's AI transformation and contribute to the company's strategic goals. The AI Lab will play a crucial role in delivering substantial business value, enhancing customer experience, and establishing Prudential as an industry leader in AI innovation.

Job Description & Responsibilities:

• Plan audits on clients
• Perform audits on clients
• Follow up on corrective actions to be taken by clients
• Review clients' corrective actions
• Finalize audit reports
• Prepare monthly report
• Conduct certification audits as an external auditor
• Ensure the computer information is kept updated

*On-the-job and external training shall be provided.

Department Head , Quality Assurance

Job Descriptions

· To lead and manage a team on quality assurance in a fast pace semi-conductor industries.

· To take ownership for technical transfer from Head Office (Japan), new products testing; as well as assisting customers during material evaluation and qualification phases, and provide solutions on technical and quality matters on the products.

· To work closely with Head Office (Japan), including Global Quality Assurance, R&D team, Manufacturing team, Engineering Team, Sales/Marketing and Supplier Chain team in achieving towards customer satisfaction.

1. To work closely, especially with Japanese group customers (necessary to communicate in local Language), in the establishment of suitable material configurations and specification, to meet their expectations and requirements and providing technical support as necessary.
2. To conduct experimental research on properties on products, as well as in-depth failure analysis and testing to facilitate root cause investigation for total improvement

Job Requirement:

- Degree / master in Polymer / Material engineering / Applied Chemistry / Engineering

- Minimum 15 years of relevant work experience in semiconductor industries (with at least 5 years in managerial position), and must be familiar with characteristic of epoxy molding compound for IC encapsulation, epoxy glue for die attachment, lid attachment, sealing.

- Requires detailed knowledge about ;

1) Reliability requirement for power device, automotive semiconductor.

2) Composite material between organic and inorganic.

3) Organic synthesis and adhesion between polymers and metals.

4) Polymer production process especially for Epoxy and Phenolic resin.

5) Metal property especially for silver

6) Rheology for paste material

7) Below equipments:

o DCS (Different Scanning Calorimetry)

o DMA (Dynamic Mechanical Analysis)

o TMA (Thermo-Mechanical Analysis)

o TGA (Thermogravimetric Analysis)

o Viscometer

o Rheometer

o GPC (Gel Permation Chromatography)

o SEM (Scanning Electron Microscope)

o Printing Machine

o Dispensing Machine

o Die Bonding Machine

o Wire Bonding Machine

- Familiar with Japanese Patent system

- Familiar with materials and custom regulations in respective countries, such as Japan (Japan (CSCL) , USA (TSCA), EU (EINECS,REACH), Korea (ECL) , Philippines (PICCSS), China (IECSC), Taiwan(ECN).

- Industrial experiences in failure analysis (FA or polymer science and semiconductor material composition) is necessary).