You’ll get to:

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with the supporting vendors, agencies and teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

What you’ll bring to the team:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• Meticulous attention to details
• Good analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

Job Scope :

- Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out Incoming Process Inspection.

- Maintain quality record and file quality data.

- Highlight quality problems discovered to the QA Manager and Factory Manager / Production Manager / Asst. Production Manager for action.

- Ensure that all non-conforming products are not mixed with good products prior to disposition.

- Authorise the rejection of parts if found unsatisfactory.

- Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers.

- Perform factory routine test and check of switchboards completed in the workshop.

- Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints.

- Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.

- Assist the Manager in quality responsibilities and achieving quality objectives.

- Maintain good housekeeping in the QA Department.

- Observe and adhere to safety rules during the performance of every task.

- Ensure the use of calibrated instrument for inspection.

- Initiate action to prevent the occurrence of Product Non-Conformity.

- Initiate, recommend or provide solutions to problem detected.

- Verify the implementation of solutions.

- Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.

- Carry out other responsibilities as and when assigned by the superiors.

Requirements:

- Nitec / Diploma in Electrical Engineering or equivalent

- 1 - 2 years of relevant working experience

- Experience with Switchboard / Panels an added advantage

- Able to travel for work occassionally

- Good communication and interpersonal skills

- Comfortable working at Tuas. Transport provided

- Able to start work immediate or short notice

Quality Technician (Jurong Island)

Responsibilities

• Support production shift team with sample testing
• Cleaning and preparation of sampling apparatus, Ampule, gel bottles and other laboratory glassware.
• Prepare reagent and standard sample for analytical equipment.
• Report abnormalities and support troubleshooting of equipment.
• Review and revise for QC process flow, control plan and SOP of analytical such as non-prime product, process problems and complain.
• Investigate root cause and take corrective action plan.
• Planning for analytical process modification and analytical process change.

Requirements

• Min NITEC or Diploma in Chemical Engineering field or other relevant certificates
• Possess Analytical knowledge and Skills such as gas chromatography, gel permeation chromatography, Fourier infrared analysis, gel analysis, Karl Fischer’s method and titration method) are preferred
• Highly motivated, a team player, with the ability to multitask and project management skills
• Understand quality policy and basic rule.

Interested applicants please submit your resume to [email protected]

Job Scope :

- Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out Incoming Process Inspection.

- Maintain quality record and file quality data.

- Highlight quality problems discovered to the QA Manager and Factory Manager / Production Manager / Asst. Production Manager for action.

- Ensure that all non-conforming products are not mixed with good products prior to disposition.

- Authorise the rejection of parts if found unsatisfactory.

- Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers.

- Perform factory routine test and check of switchboards completed in the workshop.

- Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints.

- Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.

- Assist the Manager in quality responsibilities and achieving quality objectives.

- Maintain good housekeeping in the QA Department.

- Observe and adhere to safety rules during the performance of every task.

- Ensure the use of calibrated instrument for inspection.

- Initiate action to prevent the occurrence of Product Non-Conformity.

- Initiate, recommend or provide solutions to problem detected.

- Verify the implementation of solutions.

- Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.

- Carry out other responsibilities as and when assigned by the superiors.

Requirements:

- Nitec / Diploma in Electrical Engineering or equivalent

- 1 - 2 years of relevant working experience

- Experience with Switchboard / Panels an added advantage

- Able to travel for work occassionally

- Good communication and interpersonal skills

- Comfortable working at Tuas. Transport provided

- Able to start work immediate or short notice

Job Responsibilities:

• Establish XDC Singapore site quality system, ensure it complies with FDA, EMA and PICs GMP requirement;
• Continue monitor and improve site quality performance, ensure quality system being healthy running
• Ensuring appropriate training is delivered to all personnel involved in GMP activities
• Responsible for monitoring and assessing the changes of applicable regulations, ensuring the continuous compliance
• Facilitating regular management reviews of process performance, product quality and of the Pharmaceutical Quality System and advocating continual improvement;
• Ensuring that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management.
• Be responsible for documentation lifecycle management
• Be responsible for regularly reviewing and assessing the quality metrics
• Be responsible for establish Quality Risk Management Plan, ensure implementation per schedule and follow up mitigations (if any) till completion
• Be responsible for product complaints handling
• Be responsible for product recall if any
• Ensuring internal audit program is implemented at site
• Responsible for managing external inspection, e.g., client audit, regulatory inspection etc.
• Other tasks assigned by the supervisor.

Requirements:

• Bachelor degree or above, majoring in Biologics, Pharmacy, Pharmaceutical Engineering, Bioengineering or other relevant majors
• 10+ years’ working experience in production and/or quality management in biopharma, with 8+ years in production QA or quality system QA.
• 5+ years’ experience in team management
• Be familiar with FDA, EMEA, PICS GMP requirement
• Experience with quality system set up for new site is preferred
• Experience with Biopharma commercial quality system is preferred
• Familiar with quality management requirement throughout the whole product lifecycle, including process development, clinical and commercialization.

Tertiary education in relevant fields is preferred

· Experience in programming in Java / Python / NodeJs is preferred

· Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

· Experience doing automation testing in Agile development process will be an added advantage

· Have SQL scripting skills

· Hands-on experience in one or more of the followings is preferred:

• Application exploratory testing and regression test automation
• Application performance testing
• Application security testing

Have relevant knowledge of software QA methodologies, tools, and processes

Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

Strong analytical and problem-solving skills

Good presentation and listening skills

Good writing skills

Good communication and interpersonal skills

Team player

Meticulous attention to details

Able to multi-task, take initiative and work independently with multiple stakeholders

Today, Lonza is one of the world’s largest healthcare manufacturing organizations operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

Key responsibilities:

• Perform system and routine maintenance activities, including but not limited to user access management, system monitoring, software configuration, backup and recovery for control systems and networks.
• Provide support to resolve control system-related issues and failures by fixing and solving them, and engage with system vendors as required.
• Identify performance and security gaps to ensure computerized system integrity and proactively seeks out improvements and solutions.
• Oversight of control system policies and procedures to ensure alignment with current regulatory requirements.
• Provide office as well as after-office hours support (based on on-call rotation) to ensure smooth operation of the control systems supporting GMP production.
• Provide assistance to Engineering Support Team, Manufacturing, MSAT department where multi-functional support is needed to address and find root causes.
• Own and perform TrackWise deviation investigations and write-up on control system failures/errors; deviation trend review and root cause analysis as required per Lonza Quality requirements.
• Own change controls to plan and implement changes within stipulated timelines, meeting GDP and GMP requirements.
• Support control systems Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT) and other site qualification activities as needed.
• You should be familiar with 21 CFR Part 11 and EU Annex 11 requirements. Also, you need to know about data integrity requirements and expectations. Additionally, you should be aware of common industry practices related to GMP computerized system administration and management.
• Support the team to ensure inspection readiness at all times.
• Perform periodic reviews with respect to user authorizations and system audit trails.
• Support Data Owners in data audit trail reviews in terms of electronic data retrieval.
• Any other duties as assigned by Supervisor / Manager.

Key requirements:

• Degree or Diploma in Computer Science, Engineering, Information Systems or a related field.
• Relevant work experience in the design, implementation and/or support of instrumentation and control systems, preferably in the Bio-Pharmaceutical, Pharmaceutical, F&B industry.
• Experience with distributed control system, software development methodologies and automated system life cycle support in a regulated industry.
• Experience with various Windows operating systems, server architecture and control system-related infrastructure fundamentals.
• Proficiency in implementing standard methodologies for automation design and code development.
• Good understanding of cGMP’s requirements particularly as they relate to the operation, validation and maintenance of computer-controlled systems.
• Strong problem-solving and analytical skills.
• A valuable teammate, capable of working collaboratively with different teams.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Position Summary

This position is involved in Supplier Quality activities that improve, monitor and measure Illumina’s compliance with the Quality System Regulations, Illumina Quality policies, FDA regulations and ISO standards as well as Illumina product quality for current operation and compliance objectives.

Position Responsibilities

· Support qualification of new Suppliers and Partners for materials and services including risk assessments, audits and other supplier on-boarding activities.

· Provide support to investigation teams in determining root causes on material quality issues and initiate/ensure corrective and preventive action plans are developed and executed.

· Interface with Suppliers/CM (Contract Manufacturer), Engineering/ Manufacturing/ Quality Assurance/ Procurement departments to drive for quality improvements, specifically on incoming rejects, workmanship defects and primitive failures.

· Participate in Quality review activities with supplier/CM to identify improvement opportunities to meet quality expectation.

· Constantly review quality processes and suggests improvements that can be implemented to improve performances.

· Support Supplier/CM development and risk management activities

· Compile, evaluate and report on supplier/CM quality performance metrics for scorecard and monitoring

· Monitor to ensure supplier’s preventive and corrective actions are implemented and effective

· Participate with NPI team in selection of new suppliers

· Other such duties that may be determined by Management

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements

· Experience in directly working with Contract Manufacturer/Suppliers

· Experience in conducting supplier audits.

· Developing basic knowledge of quality tools.

· Beginning to intermediate experience with Microsoft tools and spreadsheets, charting, graphing tools and presentation tools.

· May have experience with electronic production life (PLM), enterprise resource planning tools (SAP) and etc.

· May have experience with statistical analysis packages, eg, JMP, Minitab.

· Must be detailed oriented, well organized and able to work independently and in teams.

· Good communication and collaboration skills

· Ability to travel as needed

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Preferred Experience/Education/Skills

· Good understanding of FDA regulatory environment (CFR 820), 501k and ISO 13485 strongly preferred.

· Experience in medical device/ pharmaceutical/ IVD is preferred.

· Typically requires a Bachelor’s Degree in Engineering, Life Sciences, or related field with 0-3 years of experience

Responsibilities:

· Manage regulatory affairs for the organization including new product registrations, product notifications, product variation applications and transfer of product licenses in Asia Pacific region (mainly ASEAN countries and support Australia entity as a liaison to Headquarter on regulatory matters) where the organization has its activities in

· Obtain timely renewal of product licenses and maintain registration database

· Ensure appropriate licensing, regulatory, marketing and legal compliance of products in each country with the support of local regulatory/distribution partner

· Liaise with regulatory bodies and distribution partners in the region to maintain product licenses to allow sales activities in these countries

· Ensure product labels and materials are compliant with regulatory requirements

· Collaborate with Global RA team, active communicate across departments and coordinate with distributors and regulatory consultants to achieve timely application submission

· Provide training on regulatory and quality topics when necessary

· Ensure compliance of local government requirements and responsible for QMS maintenance and update for entity e.g. Good distribution and practices for medical device.

· Responsible for quality review and batch test reports for quality release

· Responsible for internal audits across entities and external audits with warehouse partners, manufacturing suppliers

· Lead for outsourcing projects where tech transfers, quality audits and preparation of dossiers are necessary working with key stakeholders in Quality and regulatory departments of manufacturers and respective local requirements

· Provide regulatory strategies for new products and any changes in targeted markets

· Setting up SOPs and ensure product quality and feedback on quality are well managed

· Supervise and guide 1 x Regulatory Affairs and Quality Assurance Executive

Requirements:

· Possess relevant Degree with at least 5-8 years of Regulatory Affairs/Quality Assurance experience working for medical device companies

· Possess knowledge of regulatory guidelines and requirement of countries in ASEAN as well as Quality Management System and GDPMD.

· Experience in audits and well verse in requirements on cosmetic GMP, ISO13485 and WHO GMP requirements

· Experience in tech transfer and manufacturing process is preferred

· Available on a short notice

Job Description

Role: Quality Engineer (QE)

Position Overview:

The Quality Engineer is responsible for ensuring the quality of construction materials, processes, and workmanship throughout a project. This role involves developing QA/QC documents, monitoring site quality control activities, monitoring compliance with standards, and implementing quality assurance procedures to deliver projects that meet contract, client specifications, international standards, and Singapore regulatory requirements. This role is essential to delivering high-quality, durable, and safe civil engineering projects while maintaining efficiency and minimizing risks.

Key Responsibilities:

1. Take part in developing QA procedures as required by the project Quality Assurance Plan.

2. Develop and/or review QC report templates and checklists as per ITPs.

3. Participate in developing quality training materials per project quality requirements and technical specifications. Conduct quality training for subcontractors’ QC inspectors and site supervisors.

4. Conduct regular checks for site QC activities and QC report completion.

5. Cover day-time site inspections for civil works as per ITPs when it is needed by site situations.

6. Take part in project internal quality audits in accordance with project audit procedures to ensure compliance with company ISO 9001 QMS, and Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

7. Take part in project external quality audits to subcontractors in accordance with project audit procedures to ensure compliance with subcontract, project specifications, codes, and Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

8. Regularly monitor project KPIs, and ensure out-of-target KPIs are identified and raised to applicable subcontractors for root cause analysis, in the meantime, report to the QAQC manager.

9. Coordinate with discipline engineers, subcontractors, the client, and third-party inspectors to ensure project quality requirements are met.

10. Take part in preparing mechanical completion documents before commissioning.

11. Prepare the Turnover Package (TOP) at the project ending stage.

Work Environment:

Ø Combination of office and on-site work.

Ø Working overtime may be required, and working at a fast pace.

Requirements for the role:

Ø Degree or Advanced Diploma in Civil Engineering or related engineering field.

Ø At least 6 years of relevant Experience in quality assurance (QA) and QA document development in Singapore for civil engineering projects.

Ø Experience in site quality control (QC) related inspection and tests.

Ø Strong knowledge of construction materials, techniques, and standards (BS EN, SS, ASTM).

Ø Excellent quality problem-solving and analytical skills.

Ø Strong communication and interpersonal skills.

Ø Experience in the CONQUAS process.

Ø Certification in Quality Management (e.g., ISO 9001) is a plus.

Responsibilities

• Responsible to establish and oversee Quality functions and strategies, for SCTH cell therapy programs and other provided services, including but not limited to area of quality assurance, quality control, compliance and batch dispositions.

• Responsible in implementation and maintain Quality Management Systems, and to ensure compliance to policies/standards of National Speciality Centres and applicable regulations.

• Drives performance improvement and monitor effectiveness of QMS by identifying, defining and establishing key quality indicators for management reviews.

• Supports cross-functional team in ensuring that the clinical program is conducted and reported according to applicable current GxP, regulations (e.g. FDA, HSA) and standards (e.g. FACT/JACIE). In the beginning phase of project, supports and provides quality oversight to Technology Transfer requirement for clinical trial material production.

• Lead and inspire a strong quality organization by attracting and developing talents, lead implementation of talent development strategies within organization.

• Responsible as the centre’s Quality representative to regulatory authorities and third-party inspections.

• Alerts senior management of significant quality and compliance risks.

• Any other responsibilities assigned by Senior Management.

Requirements

• Bachelor/Master’s Degree, or higher, in Science, Pharmacy, Pharmaceutical Science, or equivalent, with preference of more than 10 years of relevant work experience in Quality Lead role in the pharmaceutical/biotechnology/medical device/healthcare industry.

• Extensive knowledge of quality control, quality management system and validations requirement, preferably with third party customer/supplier or vendor management experience.

• Extensive knowledge in regulations and industrial guidance, and experience with technological transfer.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPAand e2i’s PDPA.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria.
• Analyze and decompose complicated software systems, and design a holistic test strategy.
• Research emerging technologies and develop test automation framework.
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing.
• Maintain regression test suite in QA nightly build.
• Actively refine the smoke test suite in the Development CI environment.
• Lead system integration testing with other systems.
• Manage user acceptance testing.
• Manage defect life cycle, test artifacts, and repository.
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply.
• with these policies and guidelines.

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutionsn(Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Summary

We seek an experienced and motivated Software Quality Engineer to join our forward-thinking tech team. In this role, you'll ensure our platform is reliable and meets high-quality standards. This position allows you to work across teams, shaping and implementing advanced QA processes that support scalable, reliable, and innovative solutions

Responsibilities:

Test Strategy and Planning

- Define and lead comprehensive QA strategies, covering all phases of the software development lifecycle.

- Develop, manage, and execute manual and automated test plans, cases, and scripts to ensure thorough testing.

Automation and Tooling

- Lead the development of automated testing frameworks using Cypress, Playwright or any automation tool for end-to-end test coverage.

- Drive platform scalability by implementing performance and load tests using tools like Gatling, K6, or Jmeter.

Quality Assurance

- Perform contract testing to ensure smooth interaction between microservices.

- Lead regression testing efforts for bug fixes and new features to maintain overall quality.

- Oversee the end-to-end testing pipeline, resolving issues promptly to avoid any delays.

Cross-Functional Collaboration

- Work closely with product managers, developers, and DevOps engineers to meet project requirements and deliver high-quality software.

- Contribute to agile team processes, including sprint planning and other ceremonies, with valuable QA insights.

- Coordinate with QE teammates to prepare and lead weekly deployments, ensuring smooth execution.

Issue Resolution and Reporting

- Accurately document, track, and report software defects, conducting root cause analysis as needed.

- Provide timely and detailed reports on QA activities, testing outcomes, and relevant quality metrics.

Requirements:

- Expertise in software quality assurance, with a strong focus on automation testing (e.g., Cypress, Playwright).

- Demonstrated experience with performance testing tools such as Gatling and Autocannon.

- Proficient in JavaScript (TypeScript) or Java

- Familiar with frontend and backend technologies (e.g., ReactJS, ExpressJS, Gin-gonic), as well as cloud platforms (AWS, Docker, Kubernetes).

- Knowledgeable in CI/CD tools (e.g., GitLab, ArgoCD) and relational databases (MySQL, PostgreSQL).

- Solid understanding of REST and GraphQL APIs, JWT for authentication, and search technologies like Elasticsearch.

- Exposure to additional testing tools and caching systems like Redis.

- Experience with logging and monitoring platforms such as Splunk or OpenSearch.

Qualifications

- Bachelor’s degree

- Strong problem-solving, analytical, and communication skills.

Roles and Responsibilities

• Develop and establish quality assurance deliverables and testing framework, including estimate testing scope and time needed based on user requirements, create and maintain test specifications in accordance with changing requirements, throughout development;

• Create and maintain automated test framework using tools such as Cucumber/Selenium to support continuous development and testing, including prepare test environment, create and maintain functional testing scripts in accordance with changing requirements;

• Conduct manual functional / exploratory testing to compliment automated testing, including browser testing and system integration tests with other modules;

• Conduct impact analysis of defect fixes discovered during manual or automated tests

• Validate stories using acceptance criteria, raising defects as needed and work with development team to improve the expected behaviours and test cases;

• Conduct performance and load tests if needed, validate the output and expected outcomes and feedback on improvement required;

• Conduct application performance and security testing if needed, to ensure we have a robust and secured system in place;

• Work with Business Analyst on UAT data preparation and support;

• Work collaboratively with the rest of the technical and business team, including understanding the business/user requirements to facilitate testing, participate in desk-checks to do early validation and verify completeness of story, as well as participate in showcases to demonstrate tested stories;

• Conduct system integration tests with external parties when necessary, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement;

• Work with DevOps team to establish process for deployment and maintaining CI/CD pipeline

Knowledge and Skills

• Tertiary education in relevant fields is preferred

• Experience in programming in Java / Python / NodeJs is preferred

• Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

• Experience doing automation testing in Agile development process will be an added advantage

• Have SQL scripting skills

• Hands-on experience in one or more of the followings is preferred:

o Application exploratory testing and regression test automation

o Application performance testing

o Application security testing

• Have relevant knowledge of software QA methodologies, tools, and processes

• Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

• Strong analytical and problem-solving skills

• Good presentation and listening skills

• Good writing skills

• Good communication and interpersonal skills

• Team player

• Meticulous attention to details

• Able to multi-task, take initiative and work independently with multiple stakeholders

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• 6 + 6 months contract (Highly renewable)
• Location: Central
• Salary up to $7K
• 5 days work week (Mon - Fri)

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:11030

About SHOKZ

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone

conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear

design. Utilising numerous patented acoustics and health technologies in areas like bone conduction and other

related acoustic technology, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”)

series and their bone-conduction hearing aid product line.

Job Scope:

1. Work as a market quality representative in Southeast Asia (Singapore, Malaysia, Thailand, etc.), collecting

quality information of client products (terminal products and POP display racks) through business trips and store

inspections, listing problem points and promoting internal improvement within the company, enhancing user

experience and satisfaction

2. Research the market return data and trends. Establish a product return model to measure the quality level of

the product market, and decompose responsibility for quality issues to each business unit based on physical

analysis to identify improvement opportunities

3. Bridge the gap between consumers and SHOKZ, dive deep into local stores and after-sales processes, identify

improvement & risk points, and promote SHOKZ's development

4. Other assigned tasks.

Job Requirement：

1. Bachelor's degree or above, majoring in science and engineering

2. Having excellent teamwork and communication coordination skills, having strong self motivation, able to flexibly respond to

changes

3. Located in a subsidiary in Singapore, required frequent business trips to Malaysia, Thailand, Japan, South Korea, and other

countries

5. Passionate about learning and sports.

SHOKZ (SINGAPORE) PTE. LTD.

Contact Person：Leon Li（HR Manager）

Email：[email protected]

Offcial Website：http://shokz.com

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Responsibilities:

• Assist and support the SEA Quality and HSE Manager in implementing and maintaining Quality, Health, Safety, and Environment systems in Singapore and Australia.
• Ensure compliance with ISO standards and other relevant certifications, supporting auditing processes in both locations.
• Investigate incidents and product non-conformities, promoting the company's incident reporting and management system.
• Control system documentation and procedures for Southeast Asia, including Australia, ensuring consistency with established standards.
• Conduct quality checks and inspections on manufacturing and installation processes for current product range.
• Participate in HSE committee meetings and implement HSE procedures to achieve required safety standards.
• Chair monthly Quality Improvement Programme (QIP) meetings and monitor proper notification filing by SAP users.
• Submit monthly quality reports, including Voice of Customer data, notification workflow, and cost impact analyses.
• Provide training and mentoring to team members on quality assurance systems and procedures.
• Support and maintain Quality and HSE management systems, recommending improvements when necessary.

Job Requirements:

• Qualification in Engineering, Safety, Quality or equivalent
• Minimum 2 years of QA/QC experience in steelwork/machinery manufacturing and HSE management in industrial/manufacturing environments, with construction industry experience preferred
• Proven engagement and consultative skills

Interested candidates please send in your updated resume to Tan Shui Li, Katharine (Chen Ruili)(R1660568) - [email protected]. Please not that only shortlisted candidates will be notified. Thank you for your kind understanding.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!I The AppleCare Technologies Quality Engineering has an immediate opening for an Application Quality Engineer to lead advanced testing strategies, introducing innovative QA practices for logistics process flows and partner with freight carriers or third-party logistics providers. Your role is critical in shaping the QA processes, enhancing product quality, and driving the adoption of best practices across the organization. Your technical acumen, leadership through influence, and commitment to quality excellence play a pivotal role in advancing the organization's quality assurance practices in the logistics area and ensuring the delivery of exceptional products.

Description

Are you a passionate and detailed Quality Engineer with expertise in logistics applications? As a key player in our organization, you will be responsible for developing, implementing, and maintaining robust quality assurance processes for SAP EWM, MM, SD, and other logistics systems. Your expertise will involve ensuring thorough test script coverage, facilitating collaboration between cross-functional teams, and analyzing logistics processes to identify improvement opportunities. You will collaborate closely with business stakeholders to align quality objectives and drive business value. Using SAP modules, you will monitor logistics operations, analyze quality metrics, and conduct risk assessments. You will also provide training and support to business users, mentor junior quality engineers, and create comprehensive documentation. With a proven track record in quality assurance and a deep understanding of logistics operations, you will be instrumental in enhancing our customer satisfaction and driving business growth.

Minimum Qualifications

• Extensive experience in quality engineering, within a logistics environment.
• Knowledge of quality management systems, tools, and methodologies
• Ability to work effectively in a cross-functional team environment.

Preferred Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• SAP functional experience in EWM or MM, and experience migrating from SAP R/3 to SAP S/4 HANA.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.