Duties & Responsibilities:

• Maintain and upkeep production/training/safety-related documentation.
• Maintain and upkeep receiving records/documents and request COAs from vendors.
• Coordinate with QA/QC department to ensure operation complies with food safety (e.g., FSSC/ISO) and all regulatory requirements (e.g., SFA).
• Ensure the retention samples arrangement, e.g., get from production, retention area arrangement, arrange to an external laboratory, and submit the analysis to QA for review.
• Assist in ensuring the products are traceable.
• Ensure production efficiency with minimal wastage.
• Assist in monthly pest control services.
• conduct daily inspection on receiving on raw materials, production, deliveries regulatory requirement add Halal
• Asist in food safety internal audit, customer audit, FSSC/ISO audit.
• Supporting in any ad-hoc duties as assigned by management from time to time.

Requirements:

• Minimum Diploma in Applied Science (Nutrition and Food Science) or related fields
• Basic food hygiene certification is an added advantage
• Minimum 1-year relevant working experience in food manufacturing
• Good interpersonal and communication abilities.
• Proficient in MS office e.g., Word, and Excel.

Working Hours:

• Monday to Friday – 8.30 am to 5.30 pm
• Saturday – 8.30 am to 12.00 pm

Transport provided from Kranji MRT Station

Lunch is provided in-house.

Job Description

• To review and approve the QAQC documentation issued by contractors and suppliers, including Inspection and test plan, QC procedures, WPS, PQRs, etc.
• To participate to the inspections (material incoming inspection, fit-up, visual, final inspection, FAT, hydrostatic / leakage testing, etc) at contractors’ fabrication shop based on the Inspection and Test Plan to ensure that the fabrication work is performed and duly meeting the project specific Quality Requirements.
• Station at fabricator’s workshop to monitor, supervise the fabrication process. Fabrication / Inspection equipment include Thermal Oxidizer, Combustion chamber, mixing box, ducting, piping, Heat exchanger, stack, structural support, platform, pump, fan, etc.
• Advice and resolve welding quality and productivity issues in Production
• Coordinate all the project testing, quality inspection activities, quality issues with client, third party inspector, fabricator and ensuring compliance to project specification.
• Produces reports of defects and punch list and makes sure remedial actions/follow-ups are carried out and closed out
• Review and approval all NDT reports
• Attend QC inspections.
• To review, comment and approve Contractor's QA/QC Documentation/Dossiers for correctness and conformity before submission to client
• Field support of contractors during mechanical installation and commissioning if required.
• Coordinate with client for review and approval of the QC procedures, Inspection report, MDR, etc.
• Prepare progress and quality report to project team.
• Other ad hoc jobs assigned by management and project team.

Requirements

• Welding Inspectors certifications (AWS D1.1 or CSWIP 3.1)
• Fluent in English (verbal and written) mandatory.
• Able to read drawing, structural, equipment, piping, etc.
• Able to work independently
• Experienced in technical design and fabrication processes
• Knowledge of Non-destructive Testing
• Ability to work in a cross-functional team environment
• Great troubleshooting skills
• Team Worker, Mature, Meticulous, Pro-Active Work Attitude & Work Independent
• Willing to work out of office and travel to different countries.

Main Responsibilities:

To manage, direct and control maintenance programmes at locations to ensure that all activities are performed in accordance with the maintenance budget/cost constraints, schedule, configuration requirements and quality standards. Ensure programs are in full compliance with contract requirements and specifications.

This includes:

• Review of records for all major repair, major alteration to ensure compliance
• Conduct in process and verification surveillance of work performed to ensure compliance with approved data and company policy and procedures.
• Conduct annual and quarterly audits
• Provide QA support to onsite Project Managers and Engineering staff.
• Input surveillance data in the QA data base, generate reports and metrics of performance.
• Participate in and chair monthly quality focus meetings to drive continuous improvement.

Requirements:

· Previous experience in auditing

· Proficient with Microsoft Word and Excel software

· Good administrative and organizational skills

· Good communication skills

· Must be able to work independently and be flexible

· Ability to adjust to language and cultural differences

• Well Established Medical Devices Manufacturing Company
• Basic $2200 - $3000 + OT + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working hours: 12 Hours Shift

Job Responsibilities:

• Carry out inspection of incoming materials and finished products according to operational instructions to ensure that materials or products meet the requirements
• Ensure product identification is correct and stored in the correct location, maintenance of inspection equipment and daily monitoring of production environment
• Statistics on the quality status of incoming materials and processes and the quality of shipped products
• Report abnormalities to superior in timely manner and inform relevant departments and track the improvement status of non-conformities
• Assist in customer complaint analysis and take corresponding improvement measures
• Ensure records comply with good writing practice GDP requirements
• Assist the superior to complete other tasks

Job Requirements:

• At least 1 year of quality management experience and basic computer software
• Blueprint reading capabilities, and ability to use measuring devices like gauges, meters, calipers

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description & Requirements

Review the inspection history to summarize the integrity status of the plant equipment and piping systems.

· Perform the scoping work and prepare the job pack for process piping and in-service equipment based on engineering assessment and annual inspection plan.

· Plan and carry out fixed equipment/piping inspection via on-stream risk-based monitoring programs and downtime inspection activities including corrosion under Insulation (CUI) and corrosion under pipe support (CUP) on process piping and equipment according to annual maintenance plan

· Identifying the areas of special concern and deterioration (e.g. Dead legs, injection points, mix points, corrosion under insulation and Low silicon Inspection).

· Supervision and coordination of all on-stream and shutdown inspection and NDT activities for static equipment and in-service process piping.

· Review of inspection test plan, WPS and method statement for any in-service repair work of piping and pressure vessels.

· Witnessing of PT, MPI, PMI, metallographic tube testing and Hydro static test for statutory equipment.

· Provide recommendations and timely updates on equipment degradation problems.

· Provide quality assurance on project construction and maintenance works to ensure compliance with applicable codes, standards and specifications.

· Preparation of final inspection reports with all findings, abnormalities and recommendations.

· Ensure quality of inspected items to meet project requirements and standards.

· Inservice inspections in refineries / Oil and Gas / Petrochemical industries, such as corrosion under pipe support (CUPS), corrosion under insulation (CUI), Injection & Mix points inspections.

· Read, understand project related ITP, procedures, specification requirements.

· Review documents and drawings as per specification • Knowledge / experience about Piping Isometrics, P & ID, general arrangement drawings, Structural drawings, Weld Maps, welding symbols, Cutting Plans, Quality control procedures, Base Materials, and welding consumables.

· Inspection, review of mill certificates, Material verification, Inspection of Pipes, Fittings, Flanges, valves, nipples, plate tubes as per respective materials specifications, Codes, Standards & Client Specifications. Inspection / Witness & Review Stage wise activities earlier stage of spool fabrication

· Knowledge in welding inspection

Eligibility Criteria

· Graduate Engineers with 3-6 years of relevant experience.

· Relevant Engineering Degree or Diploma in Mechanical, Petroleum/Oil/Gas, Civil, Chemical or Industrial Engineering are acceptable.

· Experience in Refinery and Oil & Gas must

· Experience in QA/QC and Knowledge in Non-Destructive Testing methods.

· Knowledge/experience in welding inspection, structural fabrication, piping Isometric drawing and piping materials.

· Work Independently and can work in Singapore and other countries.

· Fluent Reading, Speaking and Writing in English.

· Willing to commit 24 months contract/ project completion.

· Team Worker, Mature, Meticulous, Pro-Active Work Attitude & Work Independent.

· Energetic & Result Orientated.

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

• Well Established Medical Devices Manufacturing Company
• Basic $2200 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working hours: 12 Hours Shift

Job Responsibilities:

• Carry out inspection of incoming materials and finished products according to operational instructions to ensure that materials or products meet the requirements
• Ensure product identification is correct and stored in the correct location, maintenance of inspection equipment and daily monitoring of production environment
• Statistics on the quality status of incoming materials and processes and the quality of shipped products
• Assist in customer complaint analysis and take corresponding improvement measures
• Ensure records comply with good writing practice GDP requirements
• Assist the superior to complete other tasks

Job Requirements:

• At least 1 year of quality management experience and basic computer software
• Blueprint reading capabilities, and ability to use measuring devices like gauges, meters, calipers

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Reponsibilities:

Documentation:

Responsible for preparing Final QA documents and Submission in Customers portal.

Responsible for preparing the job routers.

Handling TPI and NDE activities:

Generation of issue notes for supplier activities.

Handle and support third party inspectors

Handle and support NDE activities

Responsible for collection and verification of supplier’ NDE process reports

Calibration and Maintenance of instruments:

Maintain master list for all the instruments under Quality department and production.

Regular calibration and maintenance procedures should be established to ensure continued accuracy and performance., periodically monitoring the calibration requirements

Communication:

Effective communication is vital in this role. QA communicate quality-related issues to relevant departments, including production and to Quality Control.

Reporting:

Reports to assistant Manager – Quality and assisting on ad hoc responsibilities

Safety:

Ensuring the safety of the quality control team and compliance with safety protocols is another important aspect of the job.

Requirements:

• Minimum Diploma in Material Engineering or relevant engineering discipline.
• At least 3 years of working experience related to the manufacturing environment, preferably from the oil & gas industry.
• Able to interpret drawings and technical documents
• Able to work independently and contribute to the team excellence
• Good technical competence & strong communication skills
• Good organizing and coordination skills
• NDE level 2 inspector is an advantage

Our company is looking for a Quality Assurance / Management Representative who will perform the following tasks:

• Manage the company's ISO9001:2015 and ISO45001:2018 systems by leading both internal and external audits.
• Monitor and analyze the company's quality and safety performance through the action plans in place.
• Keep abreast of the government requirements as well updates on the standards to ensure compliance of the company's systems and policies.
• Ensure that all statutory licenses, certificates, and inspections of the company's equipment and machinery are valid and up to date.
• Manage and monitor the company's measuring equipment and devices to ensure that they are calibrated as per the required standard of the products.
• Liaise with all external stakeholders such as government bodies (MOM, BCA, SCDF, etc) with regards to company's operation and compliance.
• Communicate with existing customers on their regular audits, non disclosure agreements, and additional requirements which may affect the company's status of being an approved vendor.
• Assist project engineers in securing Certificate of Origin (COO) and / or Preferential Certificate of Origin (PCO) for products.
• Analyze the applicable tariff to be applied for free trade agreement (FTA) purposes.

Our client, a global professional services provider with an extensive network, is expanding their quality assurance team. They are looking for a driven individual who will be responsible for conducting operational and compliance audits. You will execute risk assessments, assess controls, identify gaps and recommend improvements.

Qualifications:

• A Bachelor’s degree in Accountancy or a related field.
• 5-8 years of audit/risk experience
• Project management skills
• Excellent written and verbal communication skills

Please contact Sindhu at +65 8784 1396 or email your cv directly to [email protected] in word format with subject title - Quality Assurance Specialist.

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1981753

Areas of Responsibility:

1. EduTrust

· Spearhead the entire EduTrust certification and renewal process, ensuring successful preparation and coordination for site assessments.

· Provide clear guidance to process owners on meeting EduTrust requirements and maintaining alignment with Policy and Operations Manual (POM) standards.

· Act as the custodian of all controlled documents, ensuring timely updates and consistent document control, including Policy and Operations Manuals.

· Collaborate with process owners to review and enhance policies and SOPs, ensuring alignment with EduTrust criteria and operational effectiveness.

· Conduct thorough internal assessments as part of the QA team to monitor compliance and identify areas for continuous improvement.

· Analyse performance data, audit findings, and compliance trends to identify gaps and recommend improvements.

· Support the development of internal benchmarks and evaluate organisational performance against relevant industry and regulatory standards.

2. ERF

· Ensure timely and accurate submissions related to SkillsFuture Singapore (SSG) registrations, including updates for Managers, Academic & Examination Board (AEB) members, courses, and premises.

· Coordinate the submission of PEI Annual Returns, ensuring completeness and adherence to regulatory deadlines.

· Assist in the preparation and execution of ERF renewal exercises to maintain compliance and secure re-certification.

· Maintain organised and up-to-date documentation, ensuring records are easily accessible and audit-ready.

Requirements:

• Minimum Diploma or Degree in a relevant field.
• At least three years of experience as a QA Manager in a Private Education Institution (PEI).
• Proven track record of having led at least one full EduTrust certification or renewal assessment.
• Strong understanding of EduTrust and ERF requirements, including compliance standards, internal assessments, and documentation practices.
• Ability to perform data analysis, interpret trends, and derive meaningful insights to support benchmarking and decision-making.
• Familiarity with establishing and monitoring internal benchmarks to support continuous improvement and regulatory compliance.

Job Description:

• Lead and guide sub-contractor to achieve quality workmanship
• Handle paperworks , defects issuance and reporting
• Conduct defects investigation and identification

Job Requirement:

• Minimum 4 years in CONQUAS
• Possess at least 2 good industry practices certificates
• Microsoft office knowledge
• Able to communicate with client and consultant

Quality Assurance Inspectors examine products to ensure that they meet customer requirements and do not contain defects. Their job duties may include in-process inspection, in-coming inspection and/or out-going inspection.

A strong understanding of the industry

A successful Quality Inspector candidate will have various prerequisite skills and qualifications that typically include:

● Basic computer skills

● Documentation skills

● Written and verbal communication skills

● Attention to detail

● Ensure products meet customer expectations and demand

● An understanding of industry safety standards

● Ability to work well with others

● Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping

● Ability to analyse the quality and performance of a product

● Resolve quality-related issues in a timely manner.

● Measure product dimensions, examine functionality and compare the final product to the specifications.

● Able to make lot judgement

● Reject all products and materials that fail to meet quality expectations.

● Reporting skills

Requirements:

One to two years’ quality inspector experience Good math and technical skills.

Strong understanding of quality control standards and testing techniques. Knowledge of ISO 9001:2015 quality management systems is desired

Full Time

Location: Jurong

DUTIES AND RESPONSIBILITIES

1. Develop, implement and maintain quality management systems based on ISO standards.

2. Oversee the day-to-day quality control operations, ensuring compliance with established standards and procedures.

3. Providing guidance, training, and support to ensure consistent quality outcomes to quality control inspectors and technicians

4. Conduct regular audits and inspections to identify areas for improvement, non-conformities, and opportunities for enhancing quality processes.

5. Collaborate with production, engineering, and other departments to establish and enforce quality standards at all stages of the product lifecycle.

6. Enhance the development and execution of quality control plans, including sampling techniques, testing methodologies, and documentation procedures.

7. Manage the documentation of quality control activities, including inspection reports, test results, and corrective action plans.

8. Monitor and analyse quality metrics to track performance and identify trends, presenting findings to management and suggesting improvement strategies.

9. Stay up-to-date with the latest developments in ISO and OCO certifications, as well as industry best practices, and incorporate them into the quality management system.

10. Co-ordinate ISO audits by external certification bodies, ensuring all necessary documentation is in place and readily accessible.

Qualifications and experience:

· Bachelor's degree in a relevant field (Quality Management, Material Engineering, Manufacturing, etc.); advanced degree or certifications are a plus.

· Minimum of 3 years of experience in quality control, with a focus on ISO certifications.

· Strong understanding of ISO 9001 Standards, with the ability to interpret and implement their requirements effectively.

· Knowledge on Component FAI / PPAP / PSW from supplier are a plus

· Must be able to write and communicate in Mandarin and English as the position requires liaison and communication with China counterparts on equipment and material matters

· Proven experience in managing quality control teams, driving continuous improvement initiatives, and fostering a culture of quality excellence.

· Proficiency in quality control methodologies, statistical analysis, and root cause analysis techniques.

· Excellent communication skills, both written and verbal, with the ability to present complex technical information to diverse audiences.

· Detail-oriented mindset with exceptional organizational and problem-solving abilities.

· Familiarity with quality management software and tools.

· Strong leadership skills and the ability to collaborate effectively across departments.

Personal Qualities:

· Proactive, driven and resilient

· Able to work independently and as part of cross-cultural team

· Meticulous, accurate and attention to detail

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Key Responsibilities :

• Prepare production campaign start-up, batch review, and review of cleaning records and activities.
• Manage and coordinate Change Control, Event (Deviation and Incident), Out-of-specification (OOS), and resolution.
• Maintain, improve, establish and update appropriate quality management systems to meet customers’ and authorities’ requirements.
• Assist to promote Quality culture for Bulletin, training, and organize promotion activities.
• Assist in quality discussion with respective departments to improve the quality system.
• Assist to plan, prepare and facilitate customers’ and regulatory authorities’ audits and follow-up action.
• Carry out Internal audits of all departments and supplier audits.
• Assist and improve qualification activities and quality risk management.
• Qualification of supplier and external contractor.
• Any other QA department job assigned by the Head of Quality Assurance.

Requirements :

• Degree in Chemical related field
• Proficient with Microsoft Office (Words, Excel)
• Strong oral and written communication in English
• Ability to work as a team in department.
• Good communication and collaboration skills to work with cross-functional teams.
• Working experience in Quality related field is preferred.

This is a Quality Inspector (QI) role to implement and carry out quality check to achieve high construction and workmanship quality in the delivery stage, to the satisfaction & expectation of our customers on apartment unit quality and in-line with our company vision of providing quality homes.

Responsibilities:

• IImplement and carry out the Standard Operation Procedure (SOP) for Construction Quality so that the work can achieve high construction and workmanship quality in the delivery stage.
• Ensure readiness for Temporary Occupation (TOP), that the work progress by contractor are inspected and recorded, so as to deliver quality homes to customers.
• Carry out Independent Quality Mark (QM) check of all units, monitor defects rectification after Temporary Occupation and during Defects liability Period (DLP).
• Co-ordinate with Customer Service Department (CSD) on the CDL in-house quality inspection.
• Ensure unit defects are rectified in a timely manner and within the time frame allowed or specified.
• On site implementation of our CDL 5-Star Environment, Health & Safety Policy and ensuring Contractor achieves the highest standard during every CDL 5-Star Quarterly Site Inspections

Requirements

• Diploma/ Degree in electrical/ mechanical, civil engineering or engineering disciplines
• At least 8-10 years’ experience in the construction industry especially on quality inspection and delivery
• Good written and verbal communication skills
• Excellent customer service skills with the ability to handle challenging customers effectively
• Meticulous with an eye for details

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

Job Scope:

• Test Planning and ExecutionDevelop, document, and implement comprehensive test plans, test cases, and test scripts.
• Execute manual and automated testing across various platforms, including functional, regression, performance, and usability testing.
• Identify, document, and track defects using appropriate tools
• Work closely with developers and product teams to reproduce, troubleshoot, and resolve issues.
• Quality Assurance ProcessesParticipate in requirements analysis to identify potential testing needs early in the development lifecycle.
• Ensure compliance with quality standards, industry regulations, and company policies.
• Automation and Tool ManagementDevelop and maintain automated test scripts to enhance testing efficiency.
• Select, configure, and maintain testing tools and frameworks.
• Collaboration and CommunicationCollaborate with developers, product managers, and other stakeholders to clarify requirements and ensure alignment on quality objectives.
• Provide regular updates on testing progress, quality metrics, and risks.

Requirements:

• Education: Bachelor’s degree in Mechanical, Electrical, Civil Construction field of study
• Excellent analytical, problem-solving, and communication skills.
• Commitment to work on weekend or public holidays when required

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

The Quality Assurance (QA) Specialist supports day-to-day QA activities at a multi-product, cGxP contract manufacturing facility. Key focus areas include Quality Systems, QA Validation and Technical Compliance, Quality Compliance (Audit/External), and Quality Operations. Potential candidates should show proven knowledge of cGMP, strong problem-solving, communication, and collaborative skills.

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Job Scope:

• Test Planning and ExecutionDevelop, document, and implement comprehensive test plans, test cases, and test scripts.
• Execute manual and automated testing across various platforms, including functional, regression, performance, and usability testing.
• Identify, document, and track defects using appropriate tools
• Work closely with developers and product teams to reproduce, troubleshoot, and resolve issues.
• Quality Assurance ProcessesParticipate in requirements analysis to identify potential testing needs early in the development lifecycle.
• Ensure compliance with quality standards, industry regulations, and company policies.
• Automation and Tool ManagementDevelop and maintain automated test scripts to enhance testing efficiency.
• Select, configure, and maintain testing tools and frameworks.
• Collaboration and CommunicationCollaborate with developers, product managers, and other stakeholders to clarify requirements and ensure alignment on quality objectives.
• Provide regular updates on testing progress, quality metrics, and risks.

Requirements:

• Education: Bachelor’s degree in Mechanical, Electrical, Civil Construction field of study
• Excellent analytical, problem-solving, and communication skills.
• Commitment to work on weekend or public holidays when required