Summary: The Credit Control department is responsible for the expeditious collection of revenue from all customers within the credit terms and period. This includes customers paying from Europe, Americas, etc and any other areas which may be allocated to the Credit Controller. The Credit control department also liaise with some Asia agents on collections they make on our behalf. They are also responsible for recording of disputes and following up on the resolution of these disputes.

Reports to: Credit Control Manager

Role and Responsibilities:

• Timely collection of payments;
• Following up on disputes on invoices and queries and ensuring they are attended to promptly;
• Provide prompt updates on customers’ accounts;
• Preparing of Statement of Accounts for customers and reports for agents;
• Submission of payment details in system when payments are credited in the account;
• Report collections forecast;
• Management reporting;
• Working with internal and external parties – Business units, Revenue Process team, Sales & Marketing teams, customers and agents.

Requirements:

Education, Knowledge & Working Experience

• Minimum Diploma in Finance or related field;
• Min 3 years of experience in credit and control function ideally in a shipping environment;
• Knowledge of credit risk analysis;
• Computer literate, excellent in MS Excel.

Personal characteristics

• Good interpersonal and communication skills, spoken and written;
• Able to multitask, prioritize, and manage time efficiently;
• Possesses creative problem-solving and negotiation aptitude;
• Goal-oriented, organized team player;
• Self-motivated and self-directed.

• MNC
• East (Company pick up: Jurong West/ Woodland/ AMK/ Hougang)
• Monday - Friday: 8am - 5.30pm
• AWS & VB provided

Responsibilities

• Maintain PLC and control systems.
• Continuously monitor performance to ensure the highest uptime.
• Coordinate projects for new improvements and automation activities.
• Troubleshoot system abnormalities and provide technical solutions.
• Initiate continuous improvement projects.
• Manage external contractors and vendors while maintaining safety standards.

Requirements

• Degree in Electrical / control Engineering or related fields with min 2 years experience
• Proficient in Siemens and Mitsubishi PLC systems.
• Experienced in Extra Low Voltage (ELV) systems such as fire alarms, public address, etc.
• Capable of working with field instruments.
• Knowledge of electrical systems is considered an added advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

The client is a member of the Alteco Group of Companies, Japan, one of the foremost cyanoacrylate adhesives (commonly known as Super Glue) manufacturers in the world. Since our establishment in 1989, Alteco has received various awards and grants for New & Innovative Development from the Ministry of Trade and Industry, Republic of Singapore.

They are also the only fully-integrated and self-sufficient company in South-East Asia that possesses comprehensive facilities, ranging from Research & Development work, in-house printing, adhesive manufacturing, aluminium collapsible tube manufacturing to finished products using advanced Japanese technology.

Roles & Responsibilities:

- Assist Production Manager in production quality issue and others daily activities

- Coordinate in schedules meeting, monitor production output & lead time, maintaining other production standards and ensuring quality control

- Handling legal requirement matter such as local licensing, oversea product legal issue, new legal requirements, ISO, safety and others

- Improvement & upgrading of production plant, simplified the process or automation

- Evaluate and recommend digital system for process data recording, inventory and others

- Enhance the troubleshooting and maintenance in production plant

- Liaising with HOD to develop plans that improve production, costs and labour required

Requirements:

- Male, Singaporean / PR / Malaysian

- Minimum Diploma in Chemical Engineering / Chemistry / Process

- At least 2 years of manufacturing experience

- Proficiency in MS Office, Auto-Cad

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets