Risk Management within IT. Must have IT audit experience .

• Collaborate with various T&O technology teams in the maintenance of effective internal controls;

• Liaise with the Group Audit, Group Legal and Compliance and T&O ORM teams on a regular basis;

• Support team lead to manage internal/external audit engagements;

• Raise issues/concerns, and provide constructive advice to the management so that significant IT risk and control issues are escalated and resolved properly;

• Execute risk assessments and perform controls testing to ensure their effectiveness;

• Track process improvements and issues corrective actions to ensure timely closure;

• Work closely with stakeholders and security teams to mitigate/resolve reported security vulnerabilities

• Provide support and review on the privilege ID usage and conduct review to ensure adherence to access controls standards, including investigate on reported exceptions

• Perform data analysis or procedure reviews to ensure compliance to the bank security standards;

• Work with internal stakeholders and vendor to review and streamline the work processes of the bank and vendors

Requirements

• Minimum a degree in Information Technology, Engineering or related discipline

• 4-7 years of working experience in Risk Management within IT.

• Experience in IT audit, Cloud Security will be an advantage

• Good understanding of Secure Software Development Life Cycle, Threat and Vulnerabilities Assessment, Agile Methodology and IT General Controls

• Good understanding of technology and operational risks, regulatory requirements

• Strong communication, interpersonal and written skills

• Able to work independently with minimal supervision and with a positive attitude

• Willing to learn and take new challenges with an open-mind.

Job Title

Control IT Software Specialist

Job Description:

Do you like to take an extra step, analyzing the root cause of a failed software component or interface, and providing solutions for the cause?

Vanderlande understands the complexities associated with a successful airport and parcel operation and delivers future-proof logistic process automation. These automation systems are composed of many Electromechanical, IT, and control components that require expert knowledge to support.

As an IT System Control Specialist, you will analyze and assist in servicing baggage handling system control software. You are responsible for helping the operation and maintenance team find and resolve system issues, researching solutions, and proposing changes to the system. You will have frequent contact with internal and external customers and third-party contractors.

As an IT System Control Specialist, you have a strong affinity with Oracle data administrator and Java-oriented software combined with the Linux platform they run on.

Key responsibilities:

· Identify problems and perform root cause analysis of upper-level control software of Vanderlande baggage handling system, in close collaboration with other teams.

· Review system and application logs to trace issues and gather information for analysis.

· Develop and maintain customer-specific validation test processes and reports for change control log.

· Continuously monitor IT infrastructure, application, and material handling application environment.

· Triage all events reported and maintain incident reports.

· Planning and delivering preventive maintenance tasks & assigned change tasks (back-ups, patch execution, etc.)

· Have a systematic way of troubleshooting a problem.

· Advise the customer on actions to minimize equipment downtime.

· Take proactive measures based on own insight, lifecycle plans, or preventive maintenance plans.

Qualifications:

· Bachelor’s degree in computer science engineering, information technology, information systems, mathematics or a related field of study.

· Preferably you have a good understanding of IT service management practices (ITIL v3/v4)

· Affinity with IT and Industrial Automation and interest in logistic processes.

· 5 years of relevant working experience in industrial systems.

· Hands-on experience with Oracle SQL and JAVA software development is preferred.

· Hands-on experience with LINUX and network communications is preferred.

· Basic knowledge of IT infrastructure and software development

· Basic knowledge of testing methodologies and troubleshooting techniques

· Good communication skills in English.

· Assertive team player and proactive.

· May have to work after hours and weekends as the operation runs 24/7.

• Generate test plans and test reports for functional and/or performance testing.
• Reevaluate defects through retesting and analyze the outcomes.

Requirements:

• Diploma in IT or equivalent.
• At least 2 years of automation testing experience using Selenium.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

· Must have minimum 3-6 years of experience in UAT

· Responsible for end-to-end User Acceptance Testing

· Understand the product features

· Create/Formulate Test Cases/Steps

· Check the results of all the test cases/steps

· Experience in handling Deposits, Wealth, Credit Cards, SME Loans

· Experience in handling banking UAT

· Able to write Test scripts/Test plans/Test cases

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

• Manage a portfolio of clients and their respective MAS licence application projects
• Provide compliance advice to clients on MAS regulations 
• Address clients’ queries during calls and meetings
• Prepare and submit MAS licence application documents 
• Liaise and correspond with MAS on various matters

Digital Asset Custody, globally, without compromise.

Zodia Custody is a FCA, CBI and CSSF registered Virtual Asset Service Provider (VASP), offering Digital Asset Custody services to Institutional Investors. Zodia Custody is a Venture backed by Standard Chartered Bank, Northern Trust and SBI Digital Asset Holdings based in the UK, Europe, Hong Kong, Australia, Singapore and Japan.

 We have ambitious plans to scale internationally, by way of internal and external growth. Zodia Custody has also partnered in Japan with SBI to launch the service in APAC and has plans to continue to expand in APAC and Middle-East. We aim to be the best in class in providing Crypto Custodian services.

Zodia Custody is an institution-first digital asset custodian that does not compromise on its control standards. We are regulation first in everything we do.  Within the Risk & Compliance departments, we are at the forefront of innovation and alongside our colleagues are engaged in safely developing Business Services to support the fast-structuring crypto-industry.  

The Risk and Compliance Teams are responsible for allowing the business to scale sustainably, whether it involves new markets, products, blockchains and more. Our Teams are involved in end to end processes to mitigate risks, including financial crime risks, and identification of areas of control weakness. We work directly with the business as key partners in driving control improvement.

 The teams are also responsible for identifying any gaps or weaknesses in Zodia’s adherence to applicable laws, regulations, rules and standards of self-regulatory organisations. Risk & Compliance play a key role in in ensuring key business processes help to manage risks enabling our businesses to continuously improve its risk management processes.

You’ll have the opportunity to work with both the Risk and Compliance teams, which are core teams to Zodia Custody’s success. You will help Zodia Custody in its mission to enable Digital Assets, without compromise.

What you'll be helping us with:

• Making sure Zodia Custody is compliant with risk frameworks, is continually improving these frameworks and is fostering a culture of assessment, challenge and monitoring  
• Continuing to expand, enhance and evolve our company-wide control landscape to meet regulatory expectations and deliver best in class services to our customers
• Scale the business to new markets and products

You'll spend your time:

• Challenging existing processes to ensure we are performing controls in line with and/or exceeding industry standards
• Assessing new products, clients, crypto assets/blockchains and geographies
• Executing design and operating effectiveness control tests to ensure that we have full, accurate picture of the effectiveness of the Zodia Custody-wide control landscape;
• Making recommendations to improve control effectiveness and/or identify where new controls are required;
• Identifying and monitoring risk exposure, as well as collaborating with other departments to develop and implement strategies to mitigate risk.
• Performing 'deep dives' (assurance reviews) on specific risks and/or across a series of related controls to make sure we have the correct control coverage in place and they are operating effectively.
• Managing and fostering positive relationships with key stakeholders across the three lines of defense

Above all, we are looking for people that are excited about helping Zodia Custody scale in a compliant, thoughtful and controlled way.

Key Stakeholders

• Chief Risk Officer
• MLRO/Chief Compliance Officer
• Head of Financial Crime Compliance
• Chief Security Officer
• Operations & Technology
• Regional and Country Heads

 You should apply if:

• You have at least 4 years experience working in a banking, or professional services firm in a risk function or a risk-focused compliance role in the second line of defense.
• You have a good understanding of industry control standards and practices;
• You have experience working in Digital Assets or else a strong passion for working in Digital Assets
• You are hands-on and great at execution;
• You're a self-starter and autonomous, able to make prioritisation decisions;
• You're a team player and collaborate well with other people;
• You're able to facilitate discussions and influence others to gather meaningful feedback and support on your work;
• You have experience managing multiple deadlines through to completion and have excellent attention to detail;
• You're resilient and comfortable working in a fast paced and ambiguous environment where the day to day job is constantly evolving and changing.

We offer a range of fantastic benefits including:

• Competitive employer contribution pension scheme
• Private health care
• Critical Illness cover
• Life Insurance
• 30 days annual leave
• Flexible bank holidays (can chose whether to work on bank holidays and use the leave elsewhere in the year)

Class 4 and 5 Driver

Looking for Class 4 & 5 drivers to drive various class of Lorry/ Tanker.

We are NEA licensed general waste collector (GWC). Collecting waste water and grease.

Working hours: Mondays to Saturdays (Full Time Position)

Please call or Whatsapp 6281 7033 from 8am-5.30pm.

Duties:

Handles monthly interco-billing including:
• Liaise with business unit/stake holders on the details for monthly charge-out information.
• Generate invoices, extract GL transactions, prepare billing details for sending out to subsidiaries and branches.
• Prepare GL entries and post to the accounting system.
• Handling payment settlement and monitoring Account Receivable balances.

Prepare schedules and report as well as perform analytical review for monthly charge-out details including:
• Consolidate charge-out details, build database for charge-out analysis.
• Extract reports to business units, subsidiaries and overseas branches.
• Prepare reporting to Group Tax/Finance, such as GST, temporary account balances etc.

Others:
• Handling ad-hoc queries and matter on audit reviews, periodic regulatory/government surveys.
• Identify, streamline and automate processes for effectiveness and efficiency.

Duration:

• 6 months contract

Location:

• Tampines

Working Hours:

• Mon to Fri, 9am to 6pm

Salary:

• up to $3500

Requirement:

• Minimum Diploma with relevant experience.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201) 3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

4e Exchange is a leading global financial derivatives trading platform that offers diverse financial trading services and products. We are seeking an experienced Internal Control Manager to join our team. As the Internal Control Manager, you will be responsible for developing and implementing effective internal control systems and procedures to ensure compliance with regulations and mitigate risks. You will collaborate with different departments to identify control gaps and implement remedial measures. With advanced technological support and industry expertise, 4e Exchange provides users with comprehensive trading solutions for fiat and digital assets.

Responsibilities:

• Plan, manage and execute internal audits of business operations to identify risks, evaluate the effectiveness of controls, and assess the accuracy of financial reporting.
• Review and assess the effectiveness of internal controls, including financial, operational, and compliance risks and controls related to key business processes.
• Develop and maintain the company's internal audit policies, procedures, and standards.
• Assist in the preparation of audit reports and participate in presenting audit findings to senior management and the Board of Directors.
• Monitor the implementation of remediation plans identified in audit reports and ensure they are addressed in a timely and effective manner.
• Work closely with other departments to ensure that all audit-related issues are addressed and resolved in an appropriate manner.
• Stay up-to-date with industry standards and best practices in internal auditing and incorporate them into the company's audit program.

岗位职责：

• 负责牵头公司所有业务线及各部门相关内控制度制定、更新和推动实施；
• 与公司各业务部门沟通合作，负责流程优化需求收集，协助实施部门流程、系统、岗位职责和相关产品的持续迭代改进；
• 识别高风险领域，进行内控例行及专项评价、穿行测试，并出具相关报告；
• 对内控缺陷进行专项分析，并跟踪内控缺陷的整改；
• 负责流程优化知识、方法的推广和培训；
• 负责领导交办的其他工作事项。

• Bachelor's degree in Accounting, Finance, or related field required.
• Minimum of 5 years of experience in internal audit, preferably in the financial services industry such as Securities, Exchanges, Payment related firms etc.
• Strong knowledge of internal audit practices and techniques, risk management, and regulatory compliance.
• Experience in identifying risks, evaluating the adequacy of controls, and recommending process improvements.
• Strong analytical and problem-solving skills with an attention to detail.
• Ability to prioritize multiple tasks and manage time effectively.
• Professional certification such as CIA, CPA, CISA or similar preferred.

岗位要求：

• 4年以上内控相关工作经验，其中须有3年或以上证券公司、交易所、支付公司相关业务的深入内控实操经验；
• 持内控内审相关资质证书CIA、CPA、CISA为佳；
• 为人作风正派、正直，守纪律，守底线；
• 对互联网企业的管理模式和企业文化有良好的认知和思考，能够高效的对接开展内控工作及落地，擅长内控体系建设、业务风险识别；

Salary: up to $3600

Duration: 1 year contract

Working Days & Hours: 12 rotating shifts 3223

Location: Tuas (islandwide pickup)

Job Description:

• Performs Quality Control laboratory testing to ensure patient safety. This work is performed within a Good Manufacturing Practices (GMP) environment in support of one or more of the following areas: active pharmaceutical ingredients, incoming/raw materials, in-process product, finished product, stability, and/or validation.
• Interprets data output to determine conformance with product specifications and records results.
• Understands, implements, and maintains a safe work environment for themselves and others in accordance with procedural requirements.
• Conducts testing in accordance with USDA, IACUC and AVMA guidelines.
• Conducts terminal phase rodent studies including body weight measurements, necropsy, collection of tissue samples.
• Basic husbandry duties along with animal health observations may be required.
• AALAS Certification (ALAT, LAT or LATg) or progress to certification encouraged.
• Proficient in the use and understanding of basic laboratory equipment, maintenance and troubleshoot instrument issues.
• Maintains training as needed. Accepts responsibility for acquiring knowledge and experience to support continual personal development.
• Communicates proactively with supervisor and team members on a frequent basis to ensure timely product release.
• Excellent problem-solving, written and verbal communication skills. Strong attention to detail and the ability to follow procedures.
• Track record of teamwork and adaptability. Maintains a positive work environment and culture.

Job Requirements: Min Diploma in Biotechnology or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Monitor quality control activities to align with the production schedule, examining incoming, in-process, and outgoing products/shipments to ensure compliance with quality standards.
• Execute customized Quality Plans for individual customers and recommends solutions to address quality queries, customer complaints and audit requirements.
• Conduct tasks related to designing documentation guidelines and templates, while also delivering training on quality-related aspects.

Requirements:

• Degree in Material Engineering or equivalent.
• At least 3 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a Quality Assurance Engineer to be part of their QA/QC Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Quality Assurance Engineer:

• Assisting in the research and development of Cement-based mortar formulations, including assessing alternative raw materials.
• Conducting tests on raw materials and finished products to ensure quality compliance.
• Validating product performance against industry standards and internal evaluation criteria.
• Ensuring products meet local regulatory standards.
• Providing manufacturing support, troubleshooting, and process improvement.
• Offering technical service, product trials, and training.
• Maintaining lab safety standards and workplace security.
• Any other adhoc duties as assigned

Requirements:

• Entry level are welcome to apply. Training provided.
• Experience with Dry Mixes is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Work closely with stakeholders to implement quality improvements
• Review operational data to identify operational issues and provide solutions to optimise efficiency and overall process flows
• Follows up on the preventive and / or corrective actions identified during the inspections and monitors the timely closing of the actions in coordination with other divisions/ department
• To ensure documentation formats and structures are consistent with ISO certified structure
• Any other ad-hoc duties as assigned

Requirements

• Minimum 3-5 years of experience in an operations-based industrial environment.
• Possess In depth knowledge of local legislation (e.g. WSH/SCDF/NEA), ISO45001 and procedures.
• Self-driven and team player
• ISO Auditor Cert will be advantageous

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Junior or fresher also considered for this role
• Must have strong knowledge in Bankinhg/ Financial domain
• Must have strong knowledge in banking product life cycle based System testing
• Must have strong in STLC models- Agile, Waterfall, Iterative, Selenium, Katalon, Automation Testing
• Must have strong knowledge of JIRA

Responsibilities

· To prepare project QA & QC related documentation for wind farm related Offshore Substation started from project execution , quality plan up to commissioning and offshore final acceptance

· To monitor and manage FAT including coordinate FAT date, FAT procedure, report up to punch list closing

· To perform internal and external coordination to meet project quality requirement as per project quality plan.

· To implement and monitor project quality related compliance.

· To conduct fabrication site inspection as required at designated fabrication site, at various construction stages.

· To work closely with shipyard team and client

· To assist Project Manager in preparing project quality related documents to fulfil owner’s requirement.

· To assist in procurement of quality related items for operation.

· To coordinate with Project Engineer & OSS project Manager in fulfilling quality related matters in project management.

· To be able to liaise with engineer for efficient work flow and contributing to better idea to improve work method.

· Respond to incoming requests for information, requests for proposals in a professional and creative manner.

· Understand a prospect’s business needs and work with the expert teams to develop a tailored marketing proposal.

· Work closely with colleagues to identify common new business prospects and cross-sell integrated search and affiliate proposition.

Requirements

· Bachelor Degree/Diploma in Science/Engineering or equivalent

· Minimum 7 years professional experience with at least 5 years in Oil and Gas/ Wind Power Industry with experience

· Strong experience in Quality Management System

· Knowledge and familiarity with ISO 9001:2015 QMS

· Possess good communication skills both oral and written

· MS Office – Excel, Words, Power Point

· Mandarin speaking & reading will be advantage

Job Responsibilities:

• Conduct both planned and spontaneous reviews to ensure business compliance with requirements, offering risk-based oversight and assurance.
• Collaborate with business control owners and IT to create and implement built-in/in-line system controls in SAP ERP and associated processes.
• Apply data analytics and technology tools to facilitate continuous monitoring, anomaly detection, risk identification, and process improvement.
• Work with business control owners and IT to craft dashboards and exception reports using tools like SAP Analytics Cloud Tableau, and others for reporting on risks and compliance outcomes.
• Administer Control Self Assessment for the business and validate the results.

Job Requirements:

• Hold a diploma/degree in Engineering, Business, Finance, or Accounting.
• Possess a minimum of 3 years of experience in a role involving organizational risk and control management.
• Familiarity with dashboards, data analytics, and technology tools for continuous monitoring and reporting of risks and control weaknesses.

R22104464

EA: 19C9859

Job Description

• Manage a portfolio of internal audit clients in the financial services sector
• Assess the internal controls of these clients and make recommendations in line with the applicable MAS regulatory requirements and industry best practices
• Ensure complete, accurate and timely audit findings and report is being reported to the client
• Follow up on prior audit findings raised to ensure that it has been rectified
• Manage resources and audit assignments
• Participate in relevant company or industry initiatives and thought leadership
• Other ad-hoc duties as the need arise

Qualifications

• Bachelor’s Degree in Business, Accounting, Law and any other relevant degrees
• Experience in internal audit with financial institutions (e.g. regulated fund managers, Big 4 audit firms, MAS) will be an added advantage
• Proficient in English; proficiency in Mandarin is an added advantage to be able to communicate with mandarin speaking client.
• Meticulous and detailed-oriented
• Excellent communication and interpersonal skills
• Organised and self-disciplined;
• A team player with strong oral, written, and interpersonal communication skill

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

A QA/QC Expert office should have a strong background in engineering, a keen eye for detail, and excellent communication skills. They play a critical role in maintaining the quality and integrity of engineering designs throughout the project lifecycle.

• Develop, implement, and maintain a robust Quality Management System (QMS) for the engineering design office.
• Establish and document quality control processes and procedures to ensure consistency and compliance.
• Conduct thorough reviews of engineering designs, drawings, and specifications to identify errors, inconsistencies, and compliance issues.
• Collaborate with design teams to address and rectify identified issues in a timely manner.
• Ensure that engineering designs comply with relevant industry standards, codes, and regulations.
• Generate regular reports on QA/QC performance, highlighting key metrics, trends, and areas for improvement.

Qualifications:

• Bachelor’s or master’s degree in engineering, Quality Management, or a related field.
• 8 years of relevant experience in engineering designs.
• Excellent problem-solving, organizational, and communication skills.
• Knowledge of quality assurance methodologies, tools, and regulations.
• Certification in Quality Management (e.g., CQM, CQE) is a plus.

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 1 – 3 years experience in customer service, preferably in the Healthcare industry;
• Have a background in quality management and / or service excellence programmes;
• Data protection officer (DPO) experience is highly advantageous;
• Customer service training experience would be advantageous.
• Good communication (oral and written) skills;
• Resourceful and self-directed;
• Team player;
• Leadership qualities;
• Good PC skills especially Word, Excel and Powerpoint;
• Enjoy working and helping people at all levels;
• Ability to work in a fast-paced environment;
• Knowledge of statutory regulations and quidelines pertaining to all aspects of healthcare.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

• Prepare quality reports, perform process audit, develop & implements quality assurance standards, policies, processes & controls.
• Able to Liaise & resolve with customers on quality related issues.
• Data Compilation, Co-ordination and facilitation of all internal and external audits, re-certification of ISO 9001.