Survey Experience Quality Manager - Call Centre, Up $7K

Location: Near to Clark Quay MRT

Working Hours: 8.30AM - 6.00PM (Monday - Thursday), 8.30AM - 5.30PM (Friday)

Responsibilities

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Prior work experiences should encompass service deliverables and performance attainment indexes.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Articulacy is imperative for day-to-day operations.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• Persevere in a high pace setting and possesses the ability to innovate and craft contingencies to cope with high volume influx to attain service deliverables.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• Only Singaporeans may apply.

https://sg.go.persolkelly.com/job/apply/10993

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Credit Risk Control Manager

• Evaluate the creditworthiness of SME working capital loan and personal loan applicants.
• Conducted detailed financial analysis and assessed repayment capacity to ensure loan approval aligned with the institution’s risk appetite.
• Develop, implement, and maintain credit policies and procedures in line with regulatory requirements and company objectives.
• Regularly review and update credit risk frameworks to adapt to changing market conditions.
• Monitor and analyze the loan portfolio to identify potential risk concentrations and ensure adequate diversification.
• Ensure credit risk practices comply with the Monetary Authority of Singapore (MAS) guidelines and other relevant regulations.
• Oversee robust mechanisms to identify and prevent fraudulent activities within SME and personal loan applications.
• Liaise with sales, operations, and legal teams to align credit risk strategies with business objectives.
• Provide training and guidance to relationship managers and credit analysts on credit risk best practices.
• Generate regular credit risk reports for senior management, highlighting key trends, exceptions, and recommendations.
• Utilize data analytics tools to enhance decision-making and improve credit scoring models.

Job Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, or related fields.

Professional certifications (e.g., CFA, FRM, or equivalent) are a plus.

Minimum of 7–10 years of experience in credit risk management, preferably within SME lending or personal loan sectors.

Proven track record in developing and implementing credit risk strategies and frameworks.

Strong analytical skills with the ability to interpret financial statements and assess creditworthiness.

Excellent knowledge of MAS regulations and credit risk guidelines in Singapore.

Strong leadership and decision-making abilities with the capability to work independently and manage a team.

For faster response, please email your updated resume in MS Words format with the following details to [email protected]

1) Last Drawn Salary
2) Expected Salary
3) Recent Photo
4) Reason(s) for Leaving
5) Availability Period
6) References

Steven Chan
Registration No: R1105423
EA License No: 08C5257

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

The Business Risk Integrated Control (BRIC) team is missioned to:

- Protect ByteDance users, including and beyond content consumers, creators, advertisers;

- Secure platform health and community experience authenticity;

- Build infrastructures, platforms and technologies, as well as to collaborate with many cross-functional teams and stakeholders.

The BRIC team works to minimise the damage of inauthentic behaviours on ByteDance platforms (e.g. TikTok, CapCut, Resso, Lark), covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc.

In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. Our challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.

Responsibilities:

1. Respond to reported risk cases in a timely and accurate manner, via internal platforms and support tools;

2. Summarize and classify the feedback cases reported weekly, work with product and tech teams to formulate solutions;

3. Responsible for building up risk control policy and process, Work to promote transparency and understanding of policies, Educate internal and external stakeholders to ensure compliance with our processes;

4. Develop user education programs to enhance user security awareness;

5. Assist in the construction and optimisation of internal platforms and tools, and be responsible for promotion.

Qualifications:

1. Bachelor degree or above

2. Excellent interpersonal and communication skills to influence and reach agreements with others;

3. Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders;

4. Details oriented, self-driven and curious to learn and work independently in a fast-paced environment.

Preferred Qualification

1. Experience in leading a team would be an advantage

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Responsibilities
- Organize and lead the team to accomplish the quality goals
- Recruit qualified talent and improve team building & development
- Focus on optimizing the holistic team workflow and achieve efficient cooperation across teams.
- Work with the quality control team and external partners to maintain high quality support
- Deal with dynamic and fast-paced environment and make decisions with ambiguous information
- Responsible for ensuring quality in game development and operation

Requirements
- Bachelor’s degree or higher in Computer Science or related
- Proficient in a programming language (C++,C,C#,php,Python).
- 10+ years Quality Assurance experience, with 5+ years managing in-house testers
- Experience with game testing, including functional testing, frontend and backend performance testing, adaptability testing, etc.
- Experience in overall project testing design and management
- Experience in working with testing teams and experts remotely
- Ability to work under pressure, having strong interest in and passion for games.
- Ability to quickly pick up and implement new technical skills
- Excellent communicating skills and coordination abilities

1. Responsibilities (Developer)

· Solution the design and develop the software using waterfall/Agile methodology.

· Perform investigation, troubleshoot issues by developing scripts, SQL queries.

· Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.

· Work with deployment team/DevOps team on setting up continuous integration, build and release automation.

· Provide estimates for stories during sprint planning for Agile project.

· Convert acceptance criteria into automated unit tests cases.

· Support production issues and duty rotation for after-office-hours support

· Champion Agile technical practices such as test-driven development, pair programming and refactoring

· Involve in application deployment to the various environments.

2. Responsibilities (Tester)

· Understand the requirements from internal and external stakeholders’ groups and work with the development team to define and improve the build system quality.

· Review stories or requirement specs to ensure that requirements stated are correct, unambiguous and verifiable.

· Discuss, analyse and recommend design improvements or corrections to developers throughout the development process.

· Collaborate closely with stakeholders and project team to identify needs and requirements for estimation of testing scope and time frame.

· Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.

· Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.

· Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement.

· Conduct extensive manual functional /exploratory testing, including browser testing.

· Conduct performance and load tests, validate the output and expected outcomes and feedback on improvement required.

· Conduct application performance and security testing to ensure we have a robust and secured system in place.

· Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.

· Demonstrate the tested stories during Sprint Review and prepare production show case to show the completed stories tested.

3. What we are looking for

· Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent.

· Certified Software Testing Professional and/or Certified Software Quality Analyst or an equivalent certification will be an added advantage.

· Good understanding and completion of projects using waterfall/Agile methodology.

· Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development

· Demonstrate knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behaviour driven development (BDD).

· Demonstrate knowledge of creating packaging / build scripts with MSBuild, Maven, Docker etc.

· Ability to troubleshoot complex issues ranging from system resource to application stack traces.

Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.

Overview:

Join the leading payment services provider in Singapore. We are looking for a proactive Compliance Officer with a solid understanding of regulatory requirements in the financial sector. The successful candidate will support our compliance efforts to maintain adherence to legal standards and internal policies.

Responsibilities:

· Maintain compliance with local and international financial regulations.

· Manage and update internal compliance policies and procedures.

· Handle MAS Payment Services licensing issues and ensure compliance with all regulatory requirements.

· Conduct and oversee risk assessments and compliance audits.

· Develop and facilitate compliance training for staff.

· Prepare and submit regular compliance reports to management and regulatory bodies.

Qualifications:

· 1-2 years of experience in a compliance role within the financial services industry, preferably in payment services.

· Comprehensive understanding of MAS regulations and guidelines.

· Excellent communication skills, both verbal and written.

Skills:

· Strong analytical and problem-solving abilities.

· Detail-oriented with strong organizational skills.

· Ability to work independently and manage multiple tasks.

· Proficiency in relevant compliance software is an advantage.

Why Us?

• Basic + AWS + VB
• Working Location: Senoko
• Monday to Friday; 9am - 6.10pm

The Role:

• Production Monitoring: Ensure compliance with GMP, HACCP, ISO 9001, and ISO 22000 standards during production operations.
• Quality Control: Conduct routine QC checks, manage QA-held products, and oversee critical control points (CCP) implementation.
• Lab Management: Maintain QC lab, sample retention, QA hold areas, and ensure compliance with 5S standards.
• Testing & Analysis: Perform microbial, pH, swab tests, and incoming material inspections, including COA reviews.
• Complaint Handling: Assist in evaluating complaints and retention samples to identify root causes.
• Calibration & Chemical Preparation: Support equipment calibration and prepare chemical solutions for production.
• Documentation & Compliance: Maintain accurate records and ensure adherence to food and worker safety practices.

What are we looking for?

• Experience in QA/QC in relevant food industry is added advantage

Next Step:
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Edmund Chung Keng Loon
Registration Number: R1986801
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Interested applicants, pls email update resume to [email protected]

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA: 99C4599

Summary Benefit:

• Salary range: $2000-$2800
• Location: Tai Seng (Semicon - Cable, Harness)
• Mon to Fri, Office hours
• MNC with great career progression

Responsibilities :

• Conduct incoming inspections and first article checks on raw materials and components based on written procedures and specifications.
• Oversee the calibration system for instruments, including documentation and procedures.
• Use advanced methods like Six Sigma and SPC to develop effective, maintainable quality systems.
• Operate various hand tools and machines such as screwdrivers, soldering irons, and crimpers.
• Oversee and maintain the quality assurance laboratory and support internal and supplier audits.
• Ensure timely completion of inspection requirements, create necessary certifications, and meet daily quality targets.

Requirements :

• Able to read CAD drawings

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Summary Benefit:

• Salary range: $2000-$2500 + OT
• Location: Tai Seng (Semicon - Cable, Harness)
• Mon to Fri, Office hours
• MNC with great career progression

Responsibilities :

• Conduct incoming inspections and first article checks on raw materials and components based on written procedures and specifications.
• Oversee the calibration system for instruments, including documentation and procedures.
• Use advanced methods like Six Sigma and SPC to develop effective, maintainable quality systems.
• Operate various hand tools and machines such as screwdrivers, soldering irons, and crimpers.
• Oversee and maintain the quality assurance laboratory and support internal and supplier audits.
• Ensure timely completion of inspection requirements, create necessary certifications, and meet daily quality targets.

Requirements :

• Able to read CAD drawings

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Our Client is a Singapore based company in Medical Devices. Due to business needs, they are now recruiting a QC Supervisor to be part of their Quality team for ongoing transformation projects. They are located at West.

Duties:

• Guide and coach lab technicians.
• Inspect raw materials and conduct analyses on WIP and finished product samples.
• Support QA in failure analysis, corrective actions, and customer complaints.
• Assist with GMP audits, validations, and maintaining quality and technical files.
• Prepare technical reports, standards, and specifications for processes and products.

Requirements

• Minimum Diploma in Chemical/ Biotechnology or related field
• Possess supervisory experience in leading a team of technicians

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Information:

• Salary: $2400 - $2800 Basic
• Attendance: $40
• Normal working hours: Mon-Fri, 8am-5pm
• Company transport at various location in the west

Responsibilities:

• Perform sampling incoming quality inspection
• Perform using equipment such as Vernier Caliper, Micrometer, Guages, Profile Projector and Smart Scope

Requirements:

• ITE/Diploma in Engineering
• Entry level

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Production Operator/ QC Operator/ QC Technician/ QC Inspector

Job Highlights

3 Shifts available to choose:

• Morning Shift: Mon - Fri 7am - 3pm / Sat: 7am -1pm
• Afternoon Shift: Mon - Fri 3pm - 11pm / Sat: 1pm- 7pm
• Night Shift: Mon - Fri 11pm - 7am
• Pls indicate your Shift preference and Current and Expected salary in your CV.

• Permanent Position / MNC
• Vacancies X 3
• Location: Near Woodlands MRT
• AWS , Annual Leave, Medical Benefit
• Attendance Allowance + Shift Allowance + Lots of OT to earn + Good Basic salary
• Training will be provided

Our client is a global advanced precision engineering & manufacturing solutions provider.

Responsibilities:

• Perform daily inspection task as designated by the supervisor
• Perform in-process inspection and report abnormality/raise NCMR if applicable
• Carry out productions works according to tasks assigned.
• Checking and sorting product produced as and when required to ensure quality products are produced.
• Report any quality problem to immediate superior immediately.
• Rework the product as required according to instruction when required.
• Ensure quality parts are produced and production target are met.

Requirements:

• Secondary school education and understand simple English.
• Relevant working experience in manufacturing industry or equivalent will be an added advantage
• Able to support OT

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Joey

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

Summary :

• Basic $2000 to $3600
• 5 days, office hour
• West/ Central
• Company with good progression

Job Scope:

• Monitor and manage outstanding accounts receivable.
• Follow up with clients to ensure timely payments.
• Evaluate and approve customer credit applications based on company policies.
• Set appropriate credit limits for customers.
• Reconcile customer accounts and resolve discrepancies promptly.
• Maintain accurate records of all payment activities
• Ensure adherence to company credit policies and procedures.
• Initiate legal or collection actions for long-overdue accounts if necessary.

Requirements:

• Degree or diploma or professional studies with accounting background
• Competent in Microsoft office application
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Strong understanding of credit risk assessment and collections processes

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Cheang Wei Yang (R21102313)

Overview: -

• 5 Days work per week (Monday to Friday), 8.45am to 5.45pm
• Monthly base salary: SGD 3,200 - SGD 4,400
• AWS (13th Month) + Variable Bonus
• Kaki Bukit

Your Responsibilities: -

• Supervise testing methods and maintain high-quality standards for all processes.
• Ensure compliance with safety regulations and maintain equipment to the highest standards.
• Plan Annual Inspections, Full Load Tests, and 150% Brake Tests.
• Develop and establish standards for conducting inspections and tests on all procedures.
• Manage daily schedules and manpower deployment.
• Coordinate with internal and external stakeholders regarding planned inspection schedules and follow-up.
• Address client concerns and resolve issues.
• Ensure inspections are completed according to schedule.
• Assist employees in understanding quality standards and ensure compliance with all quality manuals and procedures.

Requirements: -

• At least 5 years of relevant experience in the industry.
• Diploma in Mechanical/Electrical/Electronic or a Technical Certificate from an accredited Technical Institute.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis and will be seconded to our client's project*

Work Location: Tuas (company transport is provided in selected MRT stations)

Working days: 5.5 days

About the role:

The Lead Resident Engineer shall be in the discipline of Electrical, Instrumentation & Control in delivery of large-scale power generation project. The Engineer shall have at least 10 years of relevant engineering experience in delivery of large-scale industrial/ utilities projects (e.g. waste, water, oil & gas, power) or relevant experience in delivering large solid waste management projects (e.g. WTE, sludge incineration, materials recovery and food waste treatment).

The duties shall include the following but not limited to:

· To work as owner’s engineer to lead the ICA project implementation at site.

· Assist Chief Resident Engineer in daily supervision and coordination duties for ICA discipline.

· Project delivery planning including time and manpower scheduling.

· Source and interview for Resident Engineers and Resident Technical Officers for ICA discipline

· Strong capability of specification capability for all ICA-related specification. e.g. DCS / PLC system configuration, topology and controller, RIO engineering.

· Enforce Specifications, International Standards, Singapore Standards and good practices

· In-depth of understanding for automation package for contract implementation of automation systems for WtE project.

· Contracts management of ICA discipline for the WtE project

· Review the EICA submittals from Contractors for Process like Waste Reception system, Incinerator-Boiler System, Water Steam Cycle, weighbridge system, building services, Enterprise Resources Planning, Communication Network Infrastructure, DCS, PLC, EMIS, PFMS etc.

· Essential understanding of P&ID of process engineering

· Liase with the Engineering Manager and the Project Technical Specialists on the review and approval of design submissions including calculations and drawings

· Engage in Technical discussion EICA related issues with the contractor and client

· Attend site meetings and resolve technical issues with Contractors

· Define Inspection and Special testing requirements and ensure coordination of those efforts on all contracts

· Ensure the documentation fully complies with the specifications and standards

· Participate in HAZOP review, SIL safety and design for safety workshops

· Work with electrical team closely for all power and process interfaces

· Participation in FAT of automation equipment, DCS, PMS, PLC and RIO

· Provide Technical support in Testing and Commissioning of the plant.

About you:

· Degree in Electrical / Electronic/Instrumentation & Control Engineering recognized by the Professional Engineers Board

· Registered as Resident Engineer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore

· At least 10 years of relevant experience in design and construction of large Waste-to-Energy (WTE) projects or waste/water management projects in Singapore, particularly experience in power plant or WTE processes.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA Licence Number: 94C3545

EA Personnel Name: Paola Jane Ofrasio Fajardo

EAP Personnel Registration Number: R1325507

The Healthcare Quality Assurance (QA) Associate Manager communicates the quality policy and objectives to help ensure the maintenance of the overall healthcare compliance for the operation/department. He/She reviews global standard operating procedures (SOPs), reviews and approves client and facility work instructions, trains QA personnel and internal clients on SOPs and regulatory topics, and oversees the maintenance of the quality management system. This position participates in internal, client, and agency audits, and follows up on audit outcomes. He/She maintains knowledge of healthcare quality and regulatory requirements and assesses and addresses risks associated with changes as well as transporting healthcare products. This position oversees multiple facilities and supervises specialists.

Responsibilities

Interfaces with Internal Groups, Clients, and Agencies

• Consults with internal groups (e.g., Operations, Building and System Engineering, Business Development, IT, etc.) and investigates and resolves healthcare issues to ensure compliance with rules and regulations.
• Assists with internal groups (e.g. Business Development, Solutions and Implementation, Operations, IT, etc.) to review new business opportunities to advise on certification and licensing requirements to be in compliance with ever changing local regulations and global SOP.
• Reviews policies, procedures, and regulations with clients to determine specialized requirements and ensure compliance.
• Interfaces with client QA departments and attends sales presentations and business reviews to support the coordination of client activities.
• Participates in regulatory agency interactions to interpret rules and regulations.
• Assists in agency follow-ups after inspections and discovery of internal issues to meet respective agency requirements.
• Follows up with clients after audits to identify issues and mutually acceptable solutions.

Maintains Quality Documents and Procedures

• Writes and revises global standard operating procedures (SOPs) and performs random process adherence audits to ensure adherence to global and client specific processes.
• Establish and maintain postponement activities (e.g. kitting, labelling, bundling, repackaging etc)
• Assists in coordinating document and data control (e.g., numbering, version control, controlled copies, etc.) to ensure documentation and data meet quality standards and are orderly maintained.
• Establishes and maintains quality policies and programs to ensure proper document and data control methods are utilized.
• Assists in interfacing with Corporate Compliance and evaluates procedures across locations to ensure no overlaps and gaps in procedures and guidelines and consistency in content and implementation exist.
• Suggests quality improvements to SOPs, operational/department procedures, and client work instructions to ensure quality standards are maintained.
• Reviews and approves client specific work instructions to ensure consistency and compliance with applicable regulations and UPS quality standards.
• Provides recommendations for changes to work instructions as necessary to accurately reflect regulations and UPS quality standards.

Supervises And Develops Others

• Determines employees’ training needs to produce continuous development plans.
• Provides on-going feedback and support to improve performance.
• Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.
• Holds others accountable to established performance levels to achieve individual and group goals.
• Resolves individual and group performance issues in accordance with UPS’s policies and procedures in a timely manner to motivate and foster teamwork.

Manages and Executes Quality System Training Program

• Identifies any necessary and applicable Quality System requirements to ensure appropriate training content.
• Performs necessary Good Manufacturing Practices (GMP)/Good Distribution Practices (GDP) and SOP training to ensure appropriate level of compliance is maintained in the operations/department.
• Identifies and approves all qualified trainers to ensure training quality.
• Assists in the development and maintenance of all necessary training material to ensure quality and accuracy of content.
• Oversees the tracking and reporting of required employee training for the facility/department to ensure compliance.

Conducts and Oversees Internal and External Audit Programs

• Participates in information gathering and scheduling and prepares and distributes reports to prepare for internal and client audits.
• Performs internal audits, interacts with internal auditees, and records information and observations to track and trend audit findings, take corrective and preventative action, and maintain proof of audits and documentation.
• Hosts and responds to Corporate Compliance and agency audits to identify and conduct follow-up activities.

Requirements:

• Possess a Degree in Science or Life Sciences related
• Need to be a license Pharmacist and willing to be a license holder for SG Healthcare facilities
• Brings along at least 5 years of work experience in pharmaceutical/medical device logistics related field
• Good interpersonal skills with the attributes of a team player and a keen eye for details
• Ability to collaborate and work effectively with a variety of stakeholders
• Able to travel occasionally to APAC countries
• This position is based in the West (1 Gul Circle).

What you’ll do

• Manage clinical quality reporting staff through end-to-end clinical quality data ingestion/exchange, storage/maintenance, security, project management, strategic planning, reporting, and analyses.
• Oversee quality and integrity of processes, data, and systems by serving as a subject matter expert on health information technology systems.
• Develop, maintain, and govern an accurate and complete directory of available clinical quality data, resources, reports, dashboards, and analyses.
• Collaborate across the organization to monitor and maintain the plan’s compliance with MOH standards and alternative payment model contractual arrangements.
• Develop and maintain strong collaborative relationships with providers, MOH, health information networks, vendors, and internal population health stakeholders to ensure health data is accurate and complete and outcomes are met related to quality.
• Responsible for team that conducts in-depth analyses to identify gaps in care across all lines of business to assist care coordinators in provider and member outreach for quality improvement.
• Collaborate with auditor, vendors, senior management, ITS, quality management, and other relevant stakeholders to plan for and ensure timely availability of data needed for audits, reports, applications, organizational metrics, and planning.
• Oversee training, processes, and access related to patient records, supplemental data, measures, supporting applications, and educational materials.
• Provide continuous monitoring and goal setting for clinical quality measures and supplemental data to assist in population health initiatives and improved quality metric performance.
• Participate in regular quality meetings with organizational leadership to evaluate metrics and identify and remove barriers to improving quality metrics across all lines of business.

What you need

• Min Bachelor’s degree with major in health informatics, health administration, public health, business administration or related field.
• Requires proven leadership skills and experience.

Bonus if you have

• Post-graduate degree in health informatics, health administration, public health, public administration, or related field.
• Previous project management experience.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities (include but are not limited to):

· Work with the Manufacturing department as a production area Quality Assurance representative

· Coordinate and facilitate Quality Assurance related production and production related activities

· Ensure timely issuance of production records, procedures and labels

· Ensure timely assessment and closure of discrepancies, Deviations and Change Controls

· Review batch-related documentation, and ensure resolution of issues to release product

· Communicate lot disposition pending issues to Management

· Ensure approval and timely delivery of Final Product

· Ensure that products are manufactured in compliance with regulatory and GMP guidelines

· Review and approve Manufacturing and Validation documents for Regulatory and Kite compliance

· Review and approve Manufacturing Production Records

· Compile and verify all batch related documents into a Final Product lot disposition package

· Provide Quality Assurance support resolving material, in-process product, final product, environmental, facility and equipment manufacturing issues

· Review and disposition disposable raw materials and components for GMP use

· Review equipment and facility technical and investigation reports

· Review and approve proposed changes to systems, procedures, methods, and submissions to regulatory agencies

· Gather metric information for use in continuous improvement of areas of responsibility. Report to management as needed.

· Perform other duties as required

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: QA Specialist)

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a QA Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Ensuring that corrective measures and deviations meet with the standards
• Responsible for the creating and executing methods and procedures for whole process of production equipment (e.g. the inspection, testing, and evaluation of the products).

Requirements

• Min Diploma/Degree in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Duties & Responsibilities:

• Maintain and upkeep production/training/safety-related documentation.
• Maintain and upkeep receiving records/documents and request COAs from vendors.
• Coordinate with QA/QC department to ensure operation complies with food safety (e.g., FSSC/ISO) and all regulatory requirements (e.g., SFA).
• Ensure the retention samples arrangement, e.g., get from production, retention area arrangement, arrange to an external laboratory, and submit the analysis to QA for review.
• Assist in ensuring the products are traceable.
• Ensure production efficiency with minimal wastage.
• Assist in monthly pest control services.
• conduct daily inspection on receiving on raw materials, production, deliveries regulatory requirement add Halal
• Asist in food safety internal audit, customer audit, FSSC/ISO audit.
• Supporting in any ad-hoc duties as assigned by management from time to time.

Requirements:

• Minimum Diploma in Applied Science (Nutrition and Food Science) or related fields
• Basic food hygiene certification is an added advantage
• Minimum 1-year relevant working experience in food manufacturing
• Good interpersonal and communication abilities.
• Proficient in MS office e.g., Word, and Excel.

Working Hours:

• Monday to Friday – 8.30 am to 5.30 pm
• Saturday – 8.30 am to 12.00 pm

Transport provided from Kranji MRT Station

Lunch is provided in-house.

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Engineer, Instrumentation & Control for the next phase of their business. They are located in West.

Duties:

• Provide technical support for Production and Maintenance teams on instrument-related issues.
• Work with teams to reduce instrument maintenance costs and improve functionality.
• Coordinate with external stakeholders on gas pipeline networks, electrical grids, instruments, and metering interfaces.
• Update maintenance procedures for instruments, PLC, Fire & Gas systems, ESD, metering, CCTV, and security equipment.
• Conduct root cause analysis for instrument incidents and recommend preventive actions.
• Implement MOC projects to enhance instrument reliability and operational efficiency.
• Ensure verification, inspection, testing, and certification of electrical and instrument equipment in hazardous areas.
• Support maintenance and major equipment turnarounds.
• Manage the functional safety lifecycle of SIS in the terminal.
• Assist in expansion projects, ensuring facility integrity and seamless integration.
• Participate in emergency response with designated roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in instrument & control maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: Material Handling Equipment Supplier
• Position Title: Control System Engineer (Electrical Control Panels)
• Working Location: East – Ubi (Walking distance from MRT to the company)
• Working Hours: 5 days (Mon-Fri: 8.30am-6pm)
• Salary Package: Up to SGD 4500 + AWS
• Duration: Permanent

Key Responsibilities

• Managing integration engineering tasks.
• Developing and implementing electrical circuits from the initial concept, through design, to programming.
• Programming PLCs, with proficiency in brands like Siemens, AB, Omron, Mitsubishi
• Installing, starting up, testing, and commissioning electrical control panels both in-house and on-site.
• Calculating complete costs for control panels necessary for projects.
• Conducting operational and maintenance training for customers and colleagues.
• Creating Operational and Maintenance manuals for completed projects.
• Diagnosing and repairing issues with delivery systems.
• Working independently both in-house and on-site.
• Coordinating with owners, subcontractors, and vendors.
• Meeting customer expectations according to engineering standards.
• Ensuring reports are submitted accurately and on time.

APPLY NOW!!!

• Min. Diploma in Electrical, Mechatronics, Automation, or Instrumentation Control System Engineering
• Min. 2 years of experience in the design and troubleshooting of Electrical Control Panels and PLC Programming
• Experience with material handling equipment or weighing systems is highly advantageous
• Hands-on experience in servicing and troubleshooting such systems is preferred
• Ability to read and understand schematic, electrical, and mechanical diagrams
• Must know Auto-CAD
• Willing to travel on short notice if required based on the project

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71642 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Supplier Scouting (20%)
- Support potential supplier scanning.
- Support project documentation and presentation.
- Liaise with various departments/divisions on information gathering.
- Research of free trade agreements within ASEAN.

System Data & Contracts Maintenance (30%)
- Support in ensuring data quality on various purchasing tools.
- Prepare contract documents with suppliers and route for signatures.

Purchasing Support (20%)
- Provide support to other business functions with regards to enquiries about pricing, master data 
maintenance.
- Ensure documents / approvals are in place for Mitigation checks.
- Preparation and sending of mass communications to suppliers.

Purchasing Quality (30%)
- Support team members in the ISIR by checking documents for accuracy and requesting technical 
information (test reports, drawings) from suppliers.
- Create and implement Engineering Change Notifications for the ASEAN region to approve changes of 
products, manufacturing processes, materials or packaging.
- Support in releasing new products and maintaining related internal processes and systems.
- Assist investigations of customer complaints.
- Update system for certificates, audit reports, etc.
- Assist problem solving with suppliers.