Quality Technician (Jurong Island)

Responsibilities

• Support production shift team with sample testing
• Cleaning and preparation of sampling apparatus, Ampule, gel bottles and other laboratory glassware.
• Prepare reagent and standard sample for analytical equipment.
• Report abnormalities and support troubleshooting of equipment.
• Review and revise for QC process flow, control plan and SOP of analytical such as non-prime product, process problems and complain.
• Investigate root cause and take corrective action plan.
• Planning for analytical process modification and analytical process change.

Requirements

• Min NITEC or Diploma in Chemical Engineering field or other relevant certificates
• Possess Analytical knowledge and Skills such as gas chromatography, gel permeation chromatography, Fourier infrared analysis, gel analysis, Karl Fischer’s method and titration method) are preferred
• Highly motivated, a team player, with the ability to multitask and project management skills
• Understand quality policy and basic rule.

Interested applicants please submit your resume to [email protected]

Job Description & Requirements

Position Overview: The Quality Control Specialist for the central kitchen plays a pivotal role in ensuring the production of high-quality food products that meet established standards and exceed customer expectations. This position is responsible for monitoring and maintaining quality assurance processes, conducting inspections, and supporting continuous improvement efforts within the central kitchen.

Key Responsibilities:

1. Product Inspection: Conduct thorough inspections of all food products at various stages of production, from raw ingredients to finished dishes, to ensure they meet quality and safety standards.

2. Quality Assurance: Develop and implement quality control procedures and guidelines, ensuring compliance with industry regulations and company standards.

3. Sampling and Testing: Collect samples for laboratory analysis or sensory evaluations, such as taste tests, to identify any deviations from the set quality benchmarks.

4. Documentation: Maintain detailed records of inspections, test results, and other quality-related data. Generate reports and share findings with relevant departments.

5. Problem Identification: Identify and report any issues, defects, or deviations from quality standards. Collaborate with production teams to address and rectify issues promptly.

6. Process Improvement: Provide input and suggestions for process improvement, and participate in cross-functional teams to drive continuous improvement initiatives.

7. Training and Education: Conduct training sessions for kitchen staff on quality control procedures and best practices, ensuring all team members are aligned with quality standards.

8. Food Safety Compliance: Ensure adherence to food safety regulations and standards, including HACCP, by overseeing and validating sanitation and hygiene practices within the kitchen.

9. Supplier Collaboration: Collaborate with procurement and supplier teams to monitor the quality of incoming ingredients and packaging materials, and implement corrective actions when necessary.

10. Equipment Maintenance: Participate in the maintenance and calibration of quality control equipment and tools used in inspections and testing.

Qualifications and Requirements:

· Proven experience in food quality control or quality assurance, ideally in a central kitchen or food production setting.

· Strong understanding of food safety regulations, including HACCP principles.

· Excellent attention to detail and analytical skills.

· Effective communication and teamwork abilities.

· Proficiency in using quality control tools, such as laboratory equipment and data analysis software.

· Problem-solving skills and the ability to drive process improvement.

· Knowledge of food production processes and ingredient characteristics.

· Willingness to work in a dynamic, fast-paced environment.

·Able to work on PH ,Night shif and Weekend

The Quality Control Specialist for the central kitchen is an essential contributor to ensuring the safety and satisfaction of customers by maintaining consistently high-quality food products. This role demands a keen eye for detail, a commitment to compliance, and a dedication to continuous improvement in food production processes.

EA LICENSE : 18C9520

EA REG: R1765753

Job Information

· Salary Package: Basic (starting from 2k) + Performance Bonus

· Other Benefits: Medical & Dental coverage

· Working Days: Monday – Friday + Half-day Saturday

· Working Hours: 8.30am – 5.30pm (Weekdays), 8.30pm – 12.30pm (Saturday)

· Working Location: Ubi/Eunos

· Job Contract: Full-time Permanent role

Responsibilities

• Perform daily, weekly & monthly inspection reports.
• Analyse and trouble-shooting production quality issues.
• Material receiving inspection
• Disposition of non-conforming products (incoming & outgoing).
• Handle customers’ complaint (CAR) with effective corrective actions.
• Provide training to QC inspectors.
• Liaise with client inspector on inspection point(s).
• Conduct regular line audit and drive for quality improvement.
• Conduct internal ISO audit and manage external customer audit.
• Conduct PMI, Pressure & PT tests
• To keep and update all the Welding Procedure Specifications (WPS) and
  Procedure Qualification Records (PQR)
• To keep and update all non-conformance reports (NCR), follow-up sheet, calibration status report of measuring and test equipment.
• Carry out any other duties as and when assigned by the immediate supervisor or higher management.

Requirements

• 2 years relevant working experience in related industries
• ASNT Level II
• Attention to Detail
• Strong written and verbal communication skills
• Effective time management
• Independent & keen learner
• Flexible and adaptable
• Able to manage high levels of stress
• Proficient in Microsoft applications: Outlook, Excel, Word, Power Point, etc.

Responsibilities

• Environmental Quality Audit, that comprises of the following inspection units:
• Entrance and lobby, lift cars, planter boxes and containers, porches, pavement, aprons, sidewalks, external game courts, carpark, driveway, hard standing, loading and unloading bay, field, gardens, side tables, bin centre / bin chute.
• 50% of the following inspection units: classrooms, lecture halls, auditoriums, laboratories, offices, staff rooms, special rooms, rooftop, common staircase / landings / steps / common areas, toilets, external compound and handrails.
• During each Environmental Quality Audit, representatives shall be present to validate that all documentations submissions are in order.
• To follow-up of Environmental Quality Audit findings, gaps identified and recommendations till close out.
• To ensure consistent remarks, comments and assessment standard for all sites during the Environmental Quality Audit in the Environmental Quality Audit report.
• To use the electronic cleaning audit system, device and forms

Requirements

The Environmental Quality Auditor(s) shall possess the following competency and experience:

• Possess WSQ Advanced Certificate in Environmental Cleaning/Services for cleaning supervisor or possess a relevant WSQ Qualification or equivalent in cleaning supervision; and
• Possess valid Environmental Control Coordinator (“ECC”) license.
• Preferably 3 years in cleaning supervision or cleaning auditor; and
• Preferably 1 year as certified ECC practitioner.

Job Responsibilities:

• Establish XDC Singapore site quality system, ensure it complies with FDA, EMA and PICs GMP requirement;
• Continue monitor and improve site quality performance, ensure quality system being healthy running
• Ensuring appropriate training is delivered to all personnel involved in GMP activities
• Responsible for monitoring and assessing the changes of applicable regulations, ensuring the continuous compliance
• Facilitating regular management reviews of process performance, product quality and of the Pharmaceutical Quality System and advocating continual improvement;
• Ensuring that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management.
• Be responsible for documentation lifecycle management
• Be responsible for regularly reviewing and assessing the quality metrics
• Be responsible for establish Quality Risk Management Plan, ensure implementation per schedule and follow up mitigations (if any) till completion
• Be responsible for product complaints handling
• Be responsible for product recall if any
• Ensuring internal audit program is implemented at site
• Responsible for managing external inspection, e.g., client audit, regulatory inspection etc.
• Other tasks assigned by the supervisor.

Requirements:

• Bachelor degree or above, majoring in Biologics, Pharmacy, Pharmaceutical Engineering, Bioengineering or other relevant majors
• 10+ years’ working experience in production and/or quality management in biopharma, with 8+ years in production QA or quality system QA.
• 5+ years’ experience in team management
• Be familiar with FDA, EMEA, PICS GMP requirement
• Experience with quality system set up for new site is preferred
• Experience with Biopharma commercial quality system is preferred
• Familiar with quality management requirement throughout the whole product lifecycle, including process development, clinical and commercialization.

Candidates are required to:

• Supervise, monitor, document and enforce factory workers’ hygiene and critical control points of production
• Assist in factory audits
• Handle any employee misconduct or issues relating to food safety and hygiene
• Maintain records and food safety standards
• Handle administrative tasks such as placing orders for factory supplies related to Quality Control and sending samples for lab tests
• Liaise with suppliers and customers relating to quality matters and documentation
• Conduct training for workers

Working hours: 8am - 6pm (Monday - Friday)

Candidates should possess the following skills/knowledge:

• Basic knowledge of food hygiene
• Relevant education in Food Science
• Competent knowledge in Word, Powerpoint and Excel
• Good understanding of GMP, HACCP and ISO22000

Knowledge in FSSC 22000/working in an FSSC 22000 environment is an advantage.

Job Responsibilities:

• Assist and support the SEA Quality and HSE Manager in implementing and maintaining Quality, Health, Safety, and Environment systems in Singapore and Australia.
• Ensure compliance with ISO standards and other relevant certifications, supporting auditing processes in both locations.
• Investigate incidents and product non-conformities, promoting the company's incident reporting and management system.
• Control system documentation and procedures for Southeast Asia, including Australia, ensuring consistency with established standards.
• Conduct quality checks and inspections on manufacturing and installation processes for current product range.
• Participate in HSE committee meetings and implement HSE procedures to achieve required safety standards.
• Chair monthly Quality Improvement Programme (QIP) meetings and monitor proper notification filing by SAP users.
• Submit monthly quality reports, including Voice of Customer data, notification workflow, and cost impact analyses.
• Provide training and mentoring to team members on quality assurance systems and procedures.
• Support and maintain Quality and HSE management systems, recommending improvements when necessary.

Job Requirements:

• Qualification in Engineering, Safety, Quality or equivalent
• Minimum 2 years of QA/QC experience in steelwork/machinery manufacturing and HSE management in industrial/manufacturing environments, with construction industry experience preferred
• Proven engagement and consultative skills

Interested candidates please send in your updated resume to Tan Shui Li, Katharine (Chen Ruili)(R1660568) - [email protected]. Please not that only shortlisted candidates will be notified. Thank you for your kind understanding.

Responsibilities

• Responsible to establish and oversee Quality functions and strategies, for SCTH cell therapy programs and other provided services, including but not limited to area of quality assurance, quality control, compliance and batch dispositions.

• Responsible in implementation and maintain Quality Management Systems, and to ensure compliance to policies/standards of National Speciality Centres and applicable regulations.

• Drives performance improvement and monitor effectiveness of QMS by identifying, defining and establishing key quality indicators for management reviews.

• Supports cross-functional team in ensuring that the clinical program is conducted and reported according to applicable current GxP, regulations (e.g. FDA, HSA) and standards (e.g. FACT/JACIE). In the beginning phase of project, supports and provides quality oversight to Technology Transfer requirement for clinical trial material production.

• Lead and inspire a strong quality organization by attracting and developing talents, lead implementation of talent development strategies within organization.

• Responsible as the centre’s Quality representative to regulatory authorities and third-party inspections.

• Alerts senior management of significant quality and compliance risks.

• Any other responsibilities assigned by Senior Management.

Requirements

• Bachelor/Master’s Degree, or higher, in Science, Pharmacy, Pharmaceutical Science, or equivalent, with preference of more than 10 years of relevant work experience in Quality Lead role in the pharmaceutical/biotechnology/medical device/healthcare industry.

• Extensive knowledge of quality control, quality management system and validations requirement, preferably with third party customer/supplier or vendor management experience.

• Extensive knowledge in regulations and industrial guidance, and experience with technological transfer.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPAand e2i’s PDPA.

Job Scope

· Perform daily hygiene inspection and reporting to relevant departments for rectification.

· Assist in training production line staff on daily incoming/outgoing product inspection, in process and end product inspection.

· Perform regular in-process checking, room layout and safety

· In charge of daily goods return inspection and provide findings to relevant departments

· Monitor usage and replenish stocks of cleaning compound and sanitizers.

· Supervise a team of cleaners to ensure pallet cleanliness and etc.

· Involve in internal, external and regulatory audits.

· Involve in customer feedback and trouble-shooting for QC or food safety issues and recommend viable solution for any QC or food safety related issues.

· Handle staff hygiene training according to training schedule

· All other ad hoc job assigned by supervisor or manager.

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• 6 + 6 months contract (Highly renewable)
• Location: Central
• Salary up to $7K
• 5 days work week (Mon - Fri)

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:11030

Job Description

• Generate inspection report, Certificate of Compliance (COC) and other relevant documents required for shipping
• Prepare inspection, Frist Article inspection report, other QC reports as specified in the quality plan
• Use ERP system (EPICOR) daily to accurately move and manage finished goods throughout the plant into inventory
• Convert raw files to PDF format; scan files and electronically store into various databases
• Carry out incoming, in-process inspection, outgoing inspection and planned dimensional checking of products as per quality plan
• Coordinate with production supervisors whenever product quality out of specification
• Any other ad hoc duties as per assigned by superior

Requirements

• Minimum GCE ‘O’ level & above
• Knowledge in basic computer skills, able to write reports, read engineering drawings
• Capable to operate measuring equipment such as calipers, toolmaker scope OGP (preferred but not required)
• Knowledge of quality system such as sampling rules (preferred but not required)
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility.
• Working Location: Ubi area

PRINCIPAL ACCOUNTABILITIES

SQP oversees critical and non critical supplier mainly mechanical parts in. SQP is responsible in leading before and after FAS (First Article Submission) qualify and monitor quality performance of new / existing suppliers and ensure uninterrupted supplies of materials and services. He/ She should be able to foster close relationships with suppliers and partners and be able to communicate their value to the company.

JOB RESPONSIBILITIES

1. Lead and Drive First Article Submission for new and existing supplier

Supplier Quality Professional develop Quality plan such as Process Flow Diagram (PFD), Manufacturing Process Plan (MPP) & Inspection Test Plan (ITP) to new supplier. Perform supplier audits such as QMS, Process and HSE. This will involve visit/audit and assessing their capability and FAI. SQP shall work with Sourcing and Engineering, to engage and educate suppliers/sub-contractors.

2. Lead quality performance review

Worked closely with suppliers, to monitor conduct audit for vendor performance. Conduct in process audit and drive for closure of audit findings and continuous improvement and reduction of COPQ (Cost of Poor Quality). Lead the discussion with the suppliers and ensure timely response is executed to deliver result to our internal customers. Guide Procurement and team for supplier performance review process.

3. Supplier Development.

SQP shall drive for vendor development, identify and develop new special process to meet turnkey objective and reduce leadtime of supplier.

4. Analyse supply market.

SQP shall propose and execute creative ways to improve supplier process which creates financial value to the organization.

5. Maintain good relationship with stake holders and customer/s

SQP maintain good relationship with stakeholders such as Manufacturing, Procurement, Engineering and Quality. Work with cross functional teams in resolution of process and quality issues related to design, application and manufacturing process. Develop quality consciousness and impart application of quality tools such as FMEA, 8D.

6. Develop Product Quality Control Plan

SQP shall also be in charge in developing Quality Control Plan according to the requirements of the customer. He/She shall ensure that required processes and documentations and surveillance points are identified in the QCP. He/She shall liase closely with the customer during development of the new QCP and revision of the existing QCP and its approval (internal and Customer).

7. Customer /Third Party Inspection coordinator

SQP shall manage Customer and Third Party inspection of products/parts. He/She shall ensure that each Quality Control Plan activity which requires surveillance points are monitored and conducted accordingly. He/She will liase and communicate closely with the internal and external customers to ensure that TPI inspections are executed according to the plan schedule.

8. Perform any ad-hoc duties as and when assigned by the superior.

9. All employee of Completion Products Pte Ltd shall observe the highest standards of ethics and integrity in undertaking purchasing activity and act in a honest and professional manner that supports the standing of Completion Products Pte Lts core value.

10. Ensures 5S is implemented in the work area.

11. Adheres company’s guidelines with regards to Safety and Quality.

12. Complies to Company Code of Business Conduct.

13. Support and participate in company-wide or departmental programs such as:

· Total Quality Management, Lean Manufacturing

· Social Activities

REQUIRED COMPETENCIES

1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.

2. Ensures Accountability – holding self and others accountable to meet commitments

3. Decision Quality – making good and timely decisions that keep the organization moving forward. Good decisions that are a mixture of analysis, wisdom, experience and judgement.

4. Customer focus – Building strong customer relationships and delivering customer-centric solutions.

5. Drives Result – consistently achieving results, even under tough circumstances. Results might be quantifiable – measured in terms in P&L, sales growth, customer satisfaction ratings, new product launched. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.

QUALIFICATION GUIDE

1. Education : Minimum Degree in Technical/Engineering course preferably Mechanical

Engineering

2. Communication : Fluent both in oral and wriiten English communication

3. Experience : Minimum 5 years of working on the same field . Experience in Oil and Gas

manufacturing is an advantage.

4. Experienced as Internal Auditor or Supplier Auditor is an advantage

5. With API or ISO Certification is preferred

Job Summary:

We are seeking a detail-oriented and experienced Quality Control (QC) Inspector/Officer to join our team. The ideal candidate will be responsible for ensuring that all products meet the company's quality standards through thorough inspections and testing. This role requires close collaboration with production, engineering, and warehouse teams to maintain compliance with internal policies and external regulations.

Key Responsibilities:

• Conduct inspections of raw materials, in-process products, and finished goods to ensure compliance with quality standards.
• Perform routine quality checks and maintain detailed records of inspections and test results.
• Identify and report any quality issues or non-conformities to the relevant departments.
• Implement corrective actions and preventive measures to address quality issues.
• Ensure that products comply with regulatory standards and customer requirements.
• Assist in maintaining and improving quality control processes and procedures.
• Collaborate with production teams to identify opportunities for improvement.
• Prepare and maintain QC documentation, including inspection reports, test certificates, and compliance records.

Requirements:

• Diploma or Degree in Quality Control, Manufacturing, or a related field.
• Previous experience in a QC role, preferably in a manufacturing or production environment.
• Familiarity with quality standards (e.g., ISO 9001, GMP).
• Strong attention to detail and excellent problem-solving skills.
• Good communication and teamwork skills.
• Basic computer skills (e.g., MS Office).
• Knowledge of safety regulations and best practices.

Preferred Qualifications:

• Experience with quality management systems (QMS).
• Certification in Six Sigma or other quality-related disciplines.
• Familiarity with industry-specific quality standards (e.g., HACCP for food, ISO 13485 for medical devices).

• Job Posting TitleJob Posting TitleManager, Supplier Quality
• Job Description SummaryJob Description SummaryResponsible for leading and managing Supplier Quality of Singapore Operations and work closely with external vendors to ensure the needs of the business are met through timely resolution to high impact supplier non-conformances.
• 
  

Hiring Requirements

Job Details

Collective Agreement Details

• Job DescriptionJob DescriptionRoles & Responsibilities
  Develop and provide strategic direction for overall Supplier Quality of Singapore Ops including cost of poor quality, quality assurance, regulatory compliance and part conformance.
  Appointed as main supplier focus point of contact to develop and perform customer presentations on major/critical investigations
  Lead, direct, evaluate and develop Supplier Quality Engineers to ensure their work meet established overall operations’ targets and standards through support activities such as methods and procedures, planning and revision, gage planning and review, quality and reliability engineering, review and disposition of material variances
  Support GOPS central level with corrective actions & recovery efforts for assigned suppliers.
  Liaise with GOPS Supplier Quality Lead on metrics, ZDP, CAB, urgent needs/ feedback from sites and supplier issues impacting multiple sites.
  Liaise with GOPS Supplier Quality lead on supplier status, performance and escalation / help needed.
  Execute Supplier’s Quality Business Review and ZDP activities with high pain and poor performing suppliers.
  Manage Supplier Performance metrics for the sites, i.e. Clinic Metrics, Management reviews, CABs, Non-Negotiable, present current status to leadership team and recovery efforts.
  Support Procurement/Accenture with RTV’s and RMS requests when product to be returned is needed to support an investigation.
  Review and approve supplier ETQ responses – driving to best mistake proof level as possible, ensuring the solution is robust.
  Qualification and Education Requirements
• Degree in Mechanical / Manufacturing / Production Engineering.
  MBA or a higher degree in a relevant field is advantageous.
  At least 12 years’ experience in a Precision Engineering / Manufacturing / Quality environment inclusive of at least 5 years in management position.
  Strong and sound knowledge in the concept of Continuous Improvement and Quality Assurance initiatives.
  Good analytical and technical problem-solving skills.
  Effective communication and interpersonal skills with excellent people management and leadership skills.
  

At Amazon, we are working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to join us. We are looking for a dynamic, customer-obsessed and innovative quality leader to join our Amazon Private Brands team.

Our Private Brands offer customers great value with high quality products at great price. We are looking for a Senior Supplier Quality Manager with excellent judgement, strong operating skills, direct experience with consumer product expectations and manufacturing strategies to support our rapidly growing and evolving business and drive for invention and process improvement. The role also requires interacting with global business teams, supply chains, and WW Product Safety & Compliance to balance current and future business needs while protecting both the customer experience and brands.

Key Responsibilities

• Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as industry safety and regulatory requirements worldwide
• Applying SME level knowledge of quality strategies and processes by engagement with contract manufacturers and original design manufacturer
• Manage and coach strategic suppliers to improve quality management systems, manufacturing processes and customer satisfactio
• Drive scalable business solution and develop best-in-class processes and systems, and drive continual improvement across different business models
• Communicate technical, quality, and process requirements to non-technical stakeholders
• Design and operate scalable training programs via webinars or onsite for both internal and external stakeholder; improve self-service tools and systems to reduce manual operations
• Manage 3rd Party service providers to perform factory audits and processes inspections

Basic qualifications

• Knowledge of product/ manufacturing quality management as well as product development in diverse industries
• Bachelor’s degree required with a scientific or engineering focus
• Minimum 7 years of experience with import/export consumer product quality program management
• Working knowledge of lean six sigma and process improvement methodologies
• Excellent written and verbal communication skills
• Ability to work with technical and non-technical business owners to get things done
• Must be able to think creatively and possess strong analytical and problem solving skills
• Ability to thrive in a high energy environment where tactical and strategic activities are driven in parallel
• Able to travel (including international) often

Preferred qualifications

• Highly innovative, flexible and self-directed. Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Process oriented, with high attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions
• Solid experience on hardware quality control from product design quality, process quality and customer quality optimization

Compliance

• Analyse internal operational systems to ensure compliance with contractual requirements and works standards.
• Create, modify, update and implement the work methodology and procedure.
• Develop risk management strategies and managing company’s WSH requirements.
• Design control systems to address cases of violation of operational direction.
• Planning and arranging training programs for staff to meet contractual & regulatory requirements.
• Liaise with other department to ensure that operation department is in line with company’s policies.
• Advise and report to the executive management on operational related matter, risks and any other policy development.

Quality

· Oversee and point of contact for implementation of smart technology for the entire organisation. (Robotics, smart system and TMS)

• Provide strategic advice to the project staff for the understanding & identification contractual requirements
• Review of any project related correspondence and proposing a suitable strategy for preparing the response and advising on potential contractual implications arising therefrom.
• Ensure that signed contracts are communicated to project staffs and to provide contract awareness, interpretation and advice to project team.
• Formulating monthly project budgeting report for senior management monitoring and analysis.
• Perform, ensure, monitor & checking of all project monthly report submission/ claims requirements for billing.
• Assist in ISO audit and implementation

Operation

Managing certain high-profile contract/Site

Handle the day to day operational requirements

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

Our Financial Services Assurance Practice works with organisations to strengthen trust and transparency by building, maintaining and providing trust over financial reporting in a fast changing, technology-driven world. As Asia’s top financial services practice, our audit approach is at the leading edge of best practice. We draw upon our extensive industry knowledge for our clients including top blue chip companies in the asset management, banking, capital markets, and insurance sectors. We provide our clients with insights, empowered by leading technologies, into marketplace developments and global opportunities.

Key responsibilities:

• Coach and manage teams of professionals in carrying out a variety of assurance engagements;
• Forge relationships within the industry and contribute to the continued success of the teams;
• Develop and facilitate the professional growth of the team members; and
• Involvement in a wide range of advisory projects in the Banking & Capital Markets, Insurance and Asset Management industries.

Requirements:

• Relevant accounting qualifications
• 5-8 years of demonstrable experience in a similar role at a Big 4 accounting firm
• Experience in statutory and regulatory audits of Banking & Capital Markets, Insurance and Asset Management clients
• Sound understanding of IFRS/SFRS and SAS/ISA. US GAAP knowledge would be useful
• Excellent project management and team working skills
• Strong interpersonal, written and verbal communication skills
• Ability to demonstrate an understanding of commercial issues facing businesses in this sector
• Effective day-to-day management of clients; building and maintaining client relationships is crucial
• 
  

As part of our recruiting process, interested candidates are to complete an application through our career website at https://www.pwc.com/sg/careers.html

*We regret that only short-listed candidates will be notified.

Responsibilities:

Training

• Provide regular training and guidance to the operations team on quality standards and best practices.
• Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies.
• Initiate discussions with stakeholders on learning needs analysis and design training programs aligned with departments' learning strategies and organizational goals and objectives.
• Lead the curation of training materials including online resources and external training programmes.
• Lead learning partnership discussions within inter-team based on collated post training evaluation and feedback.
• Document learning resulting from use of the knowledge management systems, report activities and capture information in a systematic manner.

Quality Assurance

• Monitor and evaluate the quality of different service channels, to ensure compliance with organizational standards and guidelines.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the operations team to identify root causes of process inefficiencies and implement corrective actions.
• Participate in new and improvement initiatives for the contact centre, to deliver above beyond service standards.

Data Analysis

• Analyze evaluation data to identify trends, recurring issues, and performance gaps. Use insights to create targeted reports that highlight areas needing improvement.
• Go beyond surface-level issues by investigating root causes, helping departments understand underlying factors contributing to quality gaps.
• Work closely with the operations team to share analysis results, co-develop relevant training content, and align on measurable goals for improvement.
• Establish initiatives for continuous improvement, supporting a cycle of feedback, action, and reassessment. Develop action plans and follow up with departments on progress.
• Gather additional feedback from TMs and Customer Satisfaction Surveys where feasible, and integrate findings into the quality assurance analysis.
• Conduct regular meetings with the management and operations team to discuss findings, track improvement efforts, and refine the focus for future evaluations.
• Develop a dashboard or regular report system that provides business units with easy access to quality metrics, trends, and improvement status.

Requirements:

• Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and strong analytical skills.
• Excellent verbal and written communication skills with an ability to convey data insights in a clear and actionable manner is a plus.
• Strong collaboration skills, with experience working with training or operational teams.
• Demonstrated ability to set performance benchmarks, track progress, and drive continuous improvement efforts.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Other Information:

• Monthly basic salary range of $3,000 to $3,200
• 5.5-days work-week including Saturday (on rotation basis)
• Official working hours are from 8.30am to 5.30pm
• Workplace is near Ubi and Macpherson MRT station

• Carry out incident investigation, VDR analysis, on board audits / inspections and training as assigned.
• Assist the company with business development, where possible.
• Perform duties of Training Faculty when required.
• Visit and assess vessels for compliance with owners / managers requirements, industry regulations and best practices.
• Under the direction of the General Manager / Team Lead, ensure all assigned jobs are delivered in line with its expectations and ensure quality standards are uniformly maintained.
• Keep up to date with national, regional, and international legislative requirements and practices to support company compliance with all relevant regulations.
• Perform tasks as per the deliverables agreed with the client.
• Interface with vessel operators to ensure vessel performance standards.

• Well Established Company
• Basic $3200 - $3600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Responsible for QMS document control, including document implementation, distribution, retrieval, obsolescence, archiving and maintaining the QMS document master list, obsolete list, distribution list, training matrix etc.
• Responsible for reviewing contents of QMS documents to comply to QMS document requirements
• Assist in conducting line audits to ensure operations and quality control adhere to the controlled WI/PWI/EWI and inspection criteria
• Ensures timely completion of DHR records in compliance with GDP/data integrity requirements
• Conducts New Employee Induction training on QMS awareness and document and records control requirements
• Responsible for calibration activities, including measurement equipment numbering assignment, updating of calibration master list, liaising with calibration suppliers for measurement equipment calibration. Review and maintain calibration certificates, tracks equipment identification and calibration status and manage the updates of for reference or out of service equipment as well as equipment list update etc.
• Support internal audit, external audit, and customer audit, responsible for working with relevant department on document preparation and review of documents for audits
• Supports quality department document (procedure, WI/EWI/PWI, forms) drafting, updating and review
• Responsible for routine 5S checks and identifying gaps and opportunities for continuous improvement
• Any other duties as assigned on an as-needed basis

Job Requirements:

• Possess minimum Diploma in relevant subject area and 1-2 years’ experience in QMS role in a medical device company

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

What you’ll do

• Manage clinical quality reporting staff through end-to-end clinical quality data ingestion/exchange, storage/maintenance, security, project management, strategic planning, reporting, and analyses.
• Oversee quality and integrity of processes, data, and systems by serving as a subject matter expert on health information technology systems.
• Develop, maintain, and govern an accurate and complete directory of available clinical quality data, resources, reports, dashboards, and analyses.
• Collaborate across the organization to monitor and maintain the plan’s compliance with MOH standards and alternative payment model contractual arrangements.
• Develop and maintain strong collaborative relationships with providers, MOH, health information networks, vendors, and internal population health stakeholders to ensure health data is accurate and complete and outcomes are met related to quality.
• Responsible for team that conducts in-depth analyses to identify gaps in care across all lines of business to assist care coordinators in provider and member outreach for quality improvement.
• Collaborate with auditor, vendors, senior management, ITS, quality management, and other relevant stakeholders to plan for and ensure timely availability of data needed for audits, reports, applications, organizational metrics, and planning.
• Oversee training, processes, and access related to patient records, supplemental data, measures, supporting applications, and educational materials.
• Provide continuous monitoring and goal setting for clinical quality measures and supplemental data to assist in population health initiatives and improved quality metric performance.
• Participate in regular quality meetings with organizational leadership to evaluate metrics and identify and remove barriers to improving quality metrics across all lines of business.

What you need

• Min Bachelor’s degree with major in health informatics, health administration, public health, business administration or related field.
• Requires proven leadership skills and experience.

Bonus if you have

• Post-graduate degree in health informatics, health administration, public health, public administration, or related field.
• Previous project management experience.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Qualification: Degree in Engineering preferably Chemical or Mechanical or Diploma with min 5 years Quality experience.

Job Requirements: Minimum 5 years working experience in manufacturing environment preferably in Quality. Knowledge of ISO 9000, ISO 14001 and ISO/TS 16949 Computer Literate. Able to work independently and a team player.

Reporting Level: Quality Engineering Manager/ Artwork and OF Manager

Duties and Responsibilities:

1.1. To support the Quality Manager to meet the company objectives and goals.

1.2. Manage activities of incoming inspection to assure that materials used meet quality requirements

1.3. Oversee the product inspection activities within the company and QA activities within the department.

1.4. Overseeing outgoing inspections to ensure products meet customer requirements, including 100% firewall activities.

1.5. Developing, reviewing, and approving quality control methods and procedures to ensure that products meet customer specifications

1.6. Conduct training sessions for staff on quality standards, procedures, and best practices.

1.7. Manage and maintain quality documentation; and Prepare and review quality reports, metrics, and key performance indicators (KPIs)

1.8. Handling and managing customer complaints, coordinating with relevant departments for resolution, and ensuring timely responses to customers.

1.9. Prepare and manage corrective and preventive action reports (e.g., 8D reports) or relevant report(s) to customer.

1.10 Develop and initiate quality improvement programs, coordinating with internal departments and external parties (e.g., suppliers) to ensure successful implementation and measurable improvements.

1.11 Implement and uphold quality, environmental, and safety management systems such as ISO 9001,IATF 16949, ISO 14001, and applicable safety regulations. Represent management as Quality Management Representative (QMR) or Environmental Management Representative (EMR) in

these systems' implementation and maintenance.

1.12 Promote quality, environmental awareness.

1.13 Manage the activities of the Document Control Center.

1.14 Ensure that all measuring and test equipment are calibrated and in good condition as required.

1.15 Manage the handling of non-conforming products by stopping processes if necessary and ensuring that deficiencies are addressed and corrected before resuming production.

1.16. Assist the Quality Manager in strategic planning and decision-making and Provide input for setting quality objectives and goals.

1.17 Undertake additional tasks or responsibilities as directed by a superior.

[12 months contract, Renewable]

Key Responsibilities:

· Develop and establish quality assurance deliverables and testing framework, including estimate testing scope and time needed based on user requirements, create and maintain test specifications in accordance with changing requirements, throughout development;

· Create and maintain automated test framework using tools such as Cucumber/Selenium to support continuous development and testing, including prepare test environment, create and maintain functional testing scripts in accordance with changing requirements;

· Conduct manual functional / exploratory testing to compliment automated testing, including browser testing and system integration tests with other modules;

· Conduct impact analysis of defect fixes discovered during manual or automated tests

· Validate stories using acceptance criteria, raising defects as needed and work with development team to improve the expected behaviours and test cases;

· Conduct performance and load tests if needed, validate the output and expected outcomes and feedback on improvement required;

· Conduct application performance and security testing if needed, to ensure we have a robust and secured system in place;

· Work with Business Analyst on UAT data preparation and support;

· Work collaboratively with the rest of the technical and business team, including understanding the business/user requirements to facilitate testing, participate in desk-checks to do early validation and verify completeness of story, as well as participate in showcases to demonstrate tested stories;

· Conduct system integration tests with external parties when necessary, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement;

· Work with DevOps team to establish process for deployment and maintaining CI/CD pipeline

Requirements:

· Minimum 7 years of relevant experience in related field

· Tertiary education in relevant fields is preferred

· Experience in programming in Java / Python / NodeJs is preferred

· Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

· Experience doing automation testing in Agile development process will be an added advantage

· Have SQL scripting skills

· Hands-on experience in one or more of the followings is preferred:

· Application exploratory testing and regression test automation

· Application performance testing

· Application security testing

· Have relevant knowledge of software QA methodologies, tools, and processes

· Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

· Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

· Strong analytical and problem-solving skills

· Good presentation and listening skills

· Good writing skills

· Good communication and interpersonal skills

· Team player

· Meticulous attention to details

· Able to multi-task, take initiative and work independently with multiple stakeholders

[12 months contract, Renewable]

Key Responsibilities:

· Develop and establish quality assurance deliverables and testing framework, including estimate testing scope and time needed based on user requirements, create and maintain test specifications in accordance with changing requirements, throughout development;

· Create and maintain automated test framework using tools such as Cucumber/Selenium to support continuous development and testing, including prepare test environment, create and maintain functional testing scripts in accordance with changing requirements;

· Conduct manual functional / exploratory testing to compliment automated testing, including browser testing and system integration tests with other modules;

· Conduct impact analysis of defect fixes discovered during manual or automated tests

· Validate stories using acceptance criteria, raising defects as needed and work with development team to improve the expected behaviours and test cases;

· Conduct performance and load tests if needed, validate the output and expected outcomes and feedback on improvement required;

· Conduct application performance and security testing if needed, to ensure we have a robust and secured system in place;

· Work with Business Analyst on UAT data preparation and support;

· Work collaboratively with the rest of the technical and business team, including understanding the business/user requirements to facilitate testing, participate in desk-checks to do early validation and verify completeness of story, as well as participate in showcases to demonstrate tested stories;

· Conduct system integration tests with external parties when necessary, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement;

· Work with DevOps team to establish process for deployment and maintaining CI/CD pipeline

Requirements:

· Minimum 4 years of relevant experience in related field

· Tertiary education in relevant fields is preferred

· Experience in programming in Java / Python / NodeJs is preferred

· Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

· Experience doing automation testing in Agile development process will be an added advantage

· Have SQL scripting skills

· Hands-on experience in one or more of the followings is preferred:

· Application exploratory testing and regression test automation

· Application performance testing

· Application security testing

· Have relevant knowledge of software QA methodologies, tools, and processes

· Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

· Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

· Strong analytical and problem-solving skills

· Good presentation and listening skills

· Good writing skills

· Good communication and interpersonal skills

· Team player

· Meticulous attention to details

· Able to multi-task, take initiative and work independently with multiple stakeholders

[12 months contract, renewable]

We aims to drive the adoption of modern software delivery at government agencies in order to better serve the needs and expectations of Singaporeans.

Key Responsibilities:

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with the supporting vendors, government agencies, and GovTech teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

Skill Requirement:

• Minimum 7 years of relevant experience
• Degree or Diploma in Computer Science,Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• Meticulous attention to details
• Good analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology