Job descriptions

Corporate Sales:

• Manage existing corporate accounts and establish relations/acquire new corporate clients to increase the market penetration.

• Develop new business channels consistent with the brand positioning through other companies / business channels. (ex. hotels, corporations, retailers)

• Process sales orders, calculate cost in order to maintain’ company margins and manage stock on hand for Singapore

• Handling B2B sales order from customer, including the arrangement of warehouse packing, delivery and related document preparation.

• Manage and submit quotations and organize proposals to customers independently.

• Manage and organise Corporate Gelato Kart Service and chocolate events with corporate customers.

• In charge of liaison with Shopping Malls’s Marketing team and redemption programs with Merchants for sales opportunities (seasonal gifting pitches) and for cross promotions.

• Responsible for client credit collection and for the overall invoicing process.

• Responsible for enquiries from corporate communications channels (website and social media)

Wholesales Sales:

• Work closely with the existing wholesalers/distributors and support the growth to reach the Sales target.

• Negotiate sales deal and ensure the implementation of our sales strategy.

• Provide timely commercial proposal and proactively look for new clients suitable to company positioning in assigned.

• Build effective account relationships.

• Monitor client’s credit status and review with Finance team.

• Consistently perform market research including proposed assortment, price and merchandising

Requirements:

• Candidate must be proactive and creative, able to purse new ideas to meet sales target. Excellent English, Mandarin is a plus for English & Chinese speaking people.

• 1-2 years’ experience in Wholesales/Corporate sales (Retail or F&B business is preferred)

Company Overview

Headquartered in Singapore, Caldecott Music Group is a global music industry investor, innovator, and operator spanning multiple sectors, including digital (BandLab Technologies), media (NME Networks), and manufacturing and retail (Vista Musical Instruments). By integrating the physical, digital, and social supply chain around music, CMG brings together brands and people who are passionate about music, allowing them to deliver authentic content, products, and experiences for all music lovers.

Overview

We are seeking a passionate and experienced Brand Strategy Executive to join our team in Singapore. The successful candidate will play a pivotal role in shaping our brand strategies on a global scale, driving innovation, and ensuring brand consistency across diverse markets.

Key Responsibilities

• Conduct comprehensive brand research, market analysis, and consumer behaviour studies to inform strategic decisions and brand positioning.
• Collaborate cross-functionally with marketing, design, and product teams to develop insights and execute brand strategies aligned with business objectives.
• Manage multiple projects simultaneously, overseeing timelines, budgets, and resources effectively.
• Establish and maintain streamlined processes to optimise efficiency and maintain brand integrity across various touchpoints.

Requirements

• Bachelor’s degree in Marketing, Business Administration, Communications, or related field. A Master’s degree is a plus.
• Experience in brand strategy, marketing, or a related role, preferably in a global or regional capacity.
• Proven track record in conducting brand research, developing impactful brand strategies, and guiding successful brand initiatives.
• Strong project management skills with the ability to multitask and prioritise in a fast-paced environment.
• Exceptional communication, interpersonal, and presentation skills.
• Passion for music is a must.

Job Overview
The Quality Specialist is responsible to carry out and adopt the global Quality Plan according to the specific needs defined by the scope of the assignment, to assist the assigned business line staff in improving compliance with relevant International Conference on Harmonization (ICH), Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), applicable regulatory requirements, and guidelines. Contribute to the development and be responsible for the implementation of specific quality improvement initiatives as agreed with the management and the relevant Head(s) of assigned business lines. Provide advice and support to relevant key stakeholders with regards to quality control, risk assessment, risk management, and corrective/preventive actions.

Essential Functions

• Adopt and implement the global Quality Management Plan within the scope of the assignment; this will include: Planning and executing the Quality Management activities. Risk identification and assessment through data review and quality control processes. Providing support in risk mitigation, in planning corrective/preventive actions, and guidance for improvement. Supporting the assigned business line management and staff to enhance effectiveness.;
• Cooperate closely with the relevant business and other stakeholders, support maintaining focus on quality in project delivery.
• Contribute to the development and implementation of a Delivery Unit/Sponsor specific Quality Management plan and Risk Management Program, monitor the implementation and delivery.
• Provide advice and support to teams within the assigned business line and other key stakeholders on all aspects of Good Clinical Practice (GCP) compliance.
• Work in close cooperation with teams to manage non-compliance, quality issues, assist in planning corrective/preventive actions, as applicable according to SOPs.;
• Inform the assigned business line and Quality Assurance of quality issues according to SOPs.
• Work closely with Quality Assurance and assigned business staff in case of suspected misconduct, as required by the applicable SOPs.
• May provide assistance during audits and regulatory inspections to the teams to the extent agreed, as required by the applicable SOPs.
• Prepare periodic reports to stakeholders on quality related matters, risk assessments and specific quality improvement initiatives.
• Upon agreement the line manager: Perform any other reasonable tasks as required by the role.;

Qualifications

• Bachelor's Degree in Life Sciences or related field
• 3 - 5 years of prior relevant experience.
• Sound working knowledge of medical terminology, IQVIA standard operating procedures (SOPs), International Conference on Harmonization (ICH), Good Clinical Practice (GCP), applicable regulatory requirements, quality management processes.
• Knowledge of National and International Regulations and Drug Development processes.
• Knowledge Pharmaceutical industry operations.
• Good organizational, interpersonal and communication skills. Good judgement and decision-making skills.
• Strong influencing and negotiation skills.
• Strong computer skills including Microsoft Office applications.
• Excellent problem solving skills.
• Ability to establish and maintain effective working relationships with co-workers, managers and clients/customers.

• Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives
• Lead and motivate subordinates to advance employee engagement develop a high performing managerial team
• Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
• Make high-quality investing decisions to advance the business and increase profits
• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics
• Review financial and non-financial reports to devise solutions or improvements
• Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth
• Maintain a deep knowledge of the markets and industry of the company

General Description:

This position is responsible for effective handling of tenders from customers and aligning opportunities with the company’s strategic objectives

Key Roles and Responsibilities:

• Work closely with global and regional account management team to lead or support the preparation and submission of tenders for global and strategic customers

• Analyse tender specifications and liaise with countries mainly in the APAC region for accurate and timely responses

• Coordinate with multiple stakeholders including local offices and central procurement teams to ensure high quality and competitive offers

• Develop a project plan and for adequate pricing analysis, internal review and evaluation in-line with the global tender management process

• Maintain record of tenders in internal reports and tender document management system

• Leading/involve in meeting with cross region stakeholder to give advice or provide analysis from Tender Management perspective to achieve corporate goal.

• Other assignments and participation in related projects, as required

Skills Required:

- Advanced MS-Excel is mandatory

- Ability to utilize software efficiently eg. Ariba/Jagger/etc.

- Fast-thinker, Problem solver and strong aptitude for numbers

- Good interpersonal skills and understanding of cultural diversity

- Required bilingual in spoken and written English for handling English speaking people

- Ability to multitask and perform under pressure

Qualifications & Experience:

• Diploma in SCM/Logistics/Business Administration or other related fields preferred

• 2-3 years’ experience in the freight forwarding/logistics industry especially in Ocean freight

• 1 year experience in customer service / sales quotation related experience in freight forwarding industry can also apply

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

This position will be based in Singapore to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

• Support the procurement function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with our technology to understand our company needs as well as work with our existing/new suppliers to determine company strategic alignment.

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree in Mechanical / Electrical Engineering / Material Science or other relevant discipline

• At least 3 year(s) of working experience in related field preferably in petrochemical industry

Specific Knowledge

• Possess very strong sourcing skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Excellent communication skills with all levels of organization and suppliers.

• Strong interpersonal skills to work productively and collaboratively with multi-functional teams to achieve business goals.

- Experience in commodity raw material purchase ( direct material ) with price trend analysis will be at advantage

- Familiar with SnOP process will be at advantage

Language

• Fluent in English liaise for English speaking people

Job purpose

• Reporting to the Retail Manager; your responsibilities include but not limited to:

• Overall accountable for retail stores, including P&L, fulfilment of targets (sales, productivity, …), SOPs and

policies of the company

• Monitor sales and provide routine/monthly sales reports with recommendations for business growth

• Resolve the issues, maintain the standards and enhance the operations process

• Make sure that the stores comply with all health and safety regulations

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Preserve excellent levels of internal and external customer service

• Ensure stock control policies are followed diligently to control stock loss and cost control

• Forecast quantities that need to be purchased from HQ to maintain healthy stock on hand

• Ensure stores are following the brand guidelines and are well merchandised

• Be able to lead a project (new store opening, event, …)

Requirements

• Proven food and beverage management experience

• Working knowledge of various computer software programs (MS Office, POS)

• Ability to spot and resolve problems efficiently

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets

• Strong resistance to pressure, strong teamwork

• Guest-oriented and service-minded

Duties and Responsibilities

• Develop business development strategies, objectives and action plans to achieve distribution, seeding and sales objectives in Ergonomic and Healthcare industry

• Gather customer masterplan and implement strategies for both volume and value growth within specific accounts

• Collaborate with marketing teams to develop and execute trade marketing promotional plans

• Identify new business prospects as well as service existing accounts.

• Ensure healthy account receivable.

• Check opportunities through Gebiz, Ariba, Sesame and others

• Ensure allocation and allotment of products to customers

• Serve and submit customer with detail on Tenders.

• Ability to articulate product datasheet

• Able to prioritize and plan ahead

• Strong team player

• Willing to learn

• Willing to travel occasionally

• Willing to perform duties after office hours/public holiday or weekend

• Entry level candidates are welcome to apply

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Things for you to know IRL

Our Industry:
Omnia Office, offers fully equipped and furnished workspaces designed for optimal productivity. From state-of-the-art facilities to personalized services, we prioritize your professional needs. What sets us apart is our commitment to flexibility, providing scalable solutions for businesses of all sizes. On the flip side, subpar service offices may lack essential amenities, hindering your work experience. Omnia Office prioritized excellence office solution that aligns with your business’s need.

About our humans:

Our employee is not just an employee but our Om-family and everyone in our team is a key player in our team. We're all about teamwork, and every idea, no matter where it comes from, is a big deal here. Despite the distinct role each one of us take, plays a big part in the company.

Here in Omnia, Learning is a journey we take together. We've got structure training to help you grow in your career, and every one of us here plays a big part to become the best version of ourselves.

Work isn't just work; it's like being part of a family. We're all in this journey together, making the road less daunting and more fun.

Join us if you are a dynamic and goal-orientedindividual with excellence communication skills!

Your superior:
This position reports to the Serviced Office Manager

Roles and Responsibilities:

• Overseeing and ensuring that office units operations run smoothly.
• Be updated in the serviced office sector, understanding on client’s expectations, and changing needs relating to serviced offices, services, and facilities.
• Conduct market research to identify potential clients and business opportunities in the service office sector.
• Analyze market trends and competitor activities to stay ahead of industry changes.
• Handle all leasing activities including the conduct of site inspections and the closure of unit lease as required.
• Build and maintain strong relationships with existing clients, understanding their evolving needs.
• Ensure client satisfaction through effective communication and addressing concerns promptly.
• Perform other ad-hoc duties as assigned

Requirements:

• Local Polytechnic Diploma and above or whichever is higher.
• Goal Oriented
• Ability to work in a fast paced environment and working independently
• Excellent communication, written & PR skills are a plus point.
• Strong characteristics with positive attitude and initiative
• Ability to build and maintain relationships with potential clients, brokers, and industry partners.
• Strong networking skills to expand the client base and establish a robust business network.

Heads up:

Interview will be conducted at our office

Responsibilities

• Prepare and compilation of quarterly GST for Finance Manager’s review
• Assist and prepare financial results
• Handle full spectrum of Accounts Payable and General Ledger functions up to Trial Balance
• Checking of supplier invoices
• Weekly banking in of cash
• Petty cash and reimbursement payout
• Monthly bank reconciliation
• Assist with parts creation and stock reallocation as and when required
• Issuance of invoice and credit notes as and when required
• Assist in ad-hoc duties when required by Finance Manager

Requirements :

• Minimum Diploma in Accounting, Accountancy or Finance
• Minimum 2 years relevant experience in similar industry
• Proficient in Microsoft Office Applications and Oracle NetSuite system

Interested candidates please send a copy of your resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / R1989151

We are seeking a IT Senior Executive with business system analyst and strong vendor management experience to join us in maintaining, optimizing and delivering business applications solution for our line of business.

This role will be working in a highly dynamic environment that utilizes strong vendor management skills and functional understanding of various systems across our organisation for problem solve or identify areas for improvement for the business.

• Partner the IT and Business Teams in the provision of Line of Business (LOB) IT solutions for the Business Unit with right value proposition
• Analyze Line of Business system operation process and identify the area of improvement / and manage the change / optimization implementation.
• Under general supervision, understand business problems, develop and deliver Business solution IT solutions as well as maintaining these solutions
• As LOB (Line of Business) Systems application custodian, Overseeing Managed Service team and vendors team activity to ensure the LOB systems BAU operation and performance as per business expectation and SLA whilst ensuring the operation adhere to policy and regulatory requirement
• Manage Internal Stakeholders escalation and help on conflict resolution
• Assist in audit activities both internal and external.
• Minimum 3 years’ experience as Business / System Analyst or Project coordinator

Job Highlights:

• Basic Salary: Up to $2500 + Commissions + AWS
• Working Hours: Mondays - Thursdays 8:30am – 6pm, Fridays 8:30am - 5:30pm, Alternate Saturdays 8:30am - 12:30pm
• Location: Hillview
• Career Advancement Opportunities provided!

Our client is a leading manufacturer and supplier of a range of doors and shutters for fire and safety, industrial and commercial buildings with close to 40 years of experience in the industry.

Primary Duties:

· Assist in preparing proposals and quotations for incoming enquiries

· Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers

· Prepare information and assist the Manager with tender submissions

· Provide input and assist with new digital and traditional marketing campaigns

Secondary Duties:

· Develop appropriate network of industry contacts and reach out with direct marketing tools

· Understand the market and find new avenues to generate business to hit department targets

· Find new avenues of growth through long-term service contracts to augment ad-hoc business.

· Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager

· Attend client meetings, trade exhibitions and events as required

Requirements:

• Diploma or above holders in any discipline, entry level/no experience are welcome to apply
• Have an inclined interest and willingness to learn engineering and technical concepts to solve customer problems
• Knowledge in building materials industry is an advantage to generate new businesses
• Proficiency in office productivity tools
• Independent and focused, with high sense of initiative to work unsupervised
• Strong communication and interpersonal skills
• Attention to detail and organizational abilities
• Able to think creatively and strategically and to successfully mediate and negotiate with individuals and groups internally and externally.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

ICON Dance Co. - Admin Executive

Responsibilities:

· Bookkeeping (inclusive of costumes), assist in the sourcing of costumes and managing office/studio supplies

· Invoicing, billing, tracking payments

· Basic accounting

· Coordinating schedules + distribution of info + making travel/visa arrangements

· Assisting with studio events, operational matters & ensure maintence of studio

· Handle work in a timely and professional manner

· Updating website

· Attend meeting/events when necessary

· Liaising with external performers and coordinating external schedules

Qualifications and Requirements:

· Relevant Diploma in Business Administration or equivalent

· Experience in HR related positions will be an added advantage

· Proficient in Microsoft office applications

· Strong written and verbal communication skills (English & Mandarin)

· Good team player who possesses drive, initiative, and ability to work independently

· Resourceful, adaptable, well-organized, and meticulous with an eye for detail

Job Description

• Process all general overheads accounting entries, including payment processing, accounts payable, accounts receivable, general ledger, P&L & BS schedules
• Timely closing of accounts to facilitate financial reporting
• Assist in original and revised budget overheads
• Perform monthly bank reconciliation
• Ensure e-filing of assigned documents in proper sequential order
• Liaise with auditors and answering audit queries
• Participate in accounting related systems projects
• Any duties as assigned by superiors

Job Requirement

• Minimum Diploma in Accountancy
• Advance proficiency in MS excel
• Fresh graduates are welcome
• Willing to learn and work collaboratively in a team environment
• Good communication and interpersonal skills
• Good sense of urgency to meet deadlines

• Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives
• Lead and motivate subordinates to advance employee engagement develop a high performing managerial team
• Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
• Make high-quality investing decisions to advance the business and increase profits
• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics
• Review financial and non-financial reports to devise solutions or improvements
• Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth
• Maintain a deep knowledge of the markets and industry of the company

Job Description:

• Process all general overheads accounting entries, including payment processing, accounts payable, accounts receivable, general ledger, P&L & BS schedules
• Review interfaced trade accounting transactions and liaise closely with trade account team on all outstanding AR/AP matters
• Timely closing of accounts to facilitate financial reporting
• Assist in original and revised budget overheads
• Assist in daily CF matters & perform monthly bank reconciliation
• Assist in quarterly GST reporting
• Assist in MSI-SSS annual reporting
• Ensure e-filing of assigned documents in proper sequential order
• Liaise with auditors and answering audit queries
• Participate in accounting related systems projects
• Any duties as assigned by superiors

Job Requirement:

• Minimum Diploma in Accountancy
• Fresh graduates are welcome
• Willing to learn and work collaboratively in a team environment
• Advance proficiency in MS excel
• Good communication and interpersonal skills
• Good sense of urgency to meet deadlines

Naturepack Pte Ltd specializes in modern, contemporary gifting solutions, and we are currently seeking a highly motivated Sales Executive to join our fast-growing company.

• Coordinate and manage corporate orders, and advise customers on their gifting requests.
• Accommodate ad hoc changes requested by clients.
• Contribute to managing existing accounts with excellent after-sales customer service.
• Provide support to the sales team for smooth coordination with clients.
• Plan monthly schedules for B2B clients to ensure timely services.
• Issue invoices promptly and accurately.
• Respond to customer inquiries via email and phone.
• Coordinate with the operations team for efficient delivery order processing.
• Manage day-to-day B2B transactions efficiently.
• Perform various ad-hoc activities as assigned by the supervisor.
• Collaborate with the product team to conceptualise/diversify store offerings and introduce seasonal products for business growth.
• Keep the online store regularly updated with the latest products and offerings
• Process and fulfill online store orders, ensuring timely product deliveries.
• Create SOP and train warehouse staff to fulfill orders
• Accurately record online orders in the accounting system.

Requirements:

• At least 2-3 years of relevant work experience in sales support .
• Possess a Diploma in Business Administration / Business Management or Equivalent
• Able to work well in a team and individually.
• Possess good organisation and time management skills.

1、According to the characteristics of the company's AI marketing cloud products, to determine the target group of large customers, to infiltrate large customers;
2、Mining the pain points and potential needs of large customers, providing corresponding analysis and solutions through consulting services;

3、Integrate different product resource modules of the company, coordinate internal resources of the company, and provide full-link marketing product solutions (systems + services) for key customers, including but not limited to the overall business communication with customers'CMO/CIO/CDO consulting solutions (demand mining, consulting diagnosis, solution negotiation, product proposals, marketing cloud products and services sales);

4、Become a trusted partner and professional marketing consultant to make customer marketing simple, grow naturally and improve the efficiency and efficiency of customer marketing;
5、Be responsible for developing and maintaining customer groups in 1-2 industries to ensure the penetration and market share of the company's product solutions in the corresponding industries.

Requirements

1、Education:
- Bachelor degree or above;

2、Experience:
- 5 years experience of large enterprise brand marketing or Party B marketing brand advertising service or business consulting company or large software/system service provider customer development;
- Have a certain understanding of the process and methods of marketing and brand building;
- Familiar with customer groups in 1-2 industries, such as automobile, FMCG, tourism, finance, e-commerce, IT/digital/3C;
- Abundant experience in market and customer development, negotiation and service.

3、Post competence:
- Strong interpersonal communication skills, be able to build deep trust with customers and professional image;
- Strong learning ability, quick understanding of customer business, keen analysis of customer marketing needs, pain points; - Strong ability of consulting solutions, large customer management and project management;
- Strong anti-pressure ability, result-oriented, enthusiastic about business and providing professional value to key customers.

4、Skillsets
- Good communication, organization, coordination and promotion ability;
- Strong sense of responsibility, initiative and execution;
- Strong learning ability, clear logical thinking, independent thinking, good at summarizing; - Fast positioning problem and using existing resources to find the optimal solution.

Job Highlights:

• Basic Salary: Up to $2500 + Commissions + AWS
• Working Hours: Mondays - Thursdays 8:30am – 6pm, Fridays 8:30am - 5:30pm, Alternate Saturdays 8:30am - 12:30pm
• Location: Hillview
• Career Advancement Opportunities provided!

Our client is a leading manufacturer and supplier of a range of doors and shutters for fire and safety, industrial and commercial buildings with close to 40 years of experience in the industry.

Primary Duties:

· Assist in preparing proposals and quotations for incoming enquiries

· Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers

· Prepare information and assist the Manager with tender submissions

· Provide input and assist with new digital and traditional marketing campaigns

Secondary Duties:

· Develop appropriate network of industry contacts and reach out with direct marketing tools

· Understand the market and find new avenues to generate business to hit department targets

· Find new avenues of growth through long-term service contracts to augment ad-hoc business.

· Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager

· Attend client meetings, trade exhibitions and events as required

Requirements:

• Diploma or above holders in any discipline, entry level/no experience are welcome to apply
• Have an inclined interest and willingness to learn engineering and technical concepts to solve customer problems
• Knowledge in building materials industry is an advantage to generate new businesses
• Proficiency in office productivity tools
• Independent and focused, with high sense of initiative to work unsupervised
• Strong communication and interpersonal skills
• Attention to detail and organizational abilities
• Able to think creatively and strategically and to successfully mediate and negotiate with individuals and groups internally and externally.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Responsibilities:

· Process company application

· Checks for disbursement

· Exception handling and refunds

· Attend to escalated enquiries on claims

· Collation of data / information / statistics for regular reporting

· Provide administrative support

· Undertake additional tasks as assigned

Requirement

· Diploma in any discipline

· Admin exp are welcome to apply

· Entry level with No Exp are welcome to apply

Interested candidates please send a copy of your resume to [email protected]

Consultant In-Charge: Daniel Lee / R1989151

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151