You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

Areas of Responsibility:

1. EduTrust

· Spearhead the entire EduTrust certification and renewal process, ensuring successful preparation and coordination for site assessments.

· Provide clear guidance to process owners on meeting EduTrust requirements and maintaining alignment with Policy and Operations Manual (POM) standards.

· Act as the custodian of all controlled documents, ensuring timely updates and consistent document control, including Policy and Operations Manuals.

· Collaborate with process owners to review and enhance policies and SOPs, ensuring alignment with EduTrust criteria and operational effectiveness.

· Conduct thorough internal assessments as part of the QA team to monitor compliance and identify areas for continuous improvement.

· Analyse performance data, audit findings, and compliance trends to identify gaps and recommend improvements.

· Support the development of internal benchmarks and evaluate organisational performance against relevant industry and regulatory standards.

2. ERF

· Ensure timely and accurate submissions related to SkillsFuture Singapore (SSG) registrations, including updates for Managers, Academic & Examination Board (AEB) members, courses, and premises.

· Coordinate the submission of PEI Annual Returns, ensuring completeness and adherence to regulatory deadlines.

· Assist in the preparation and execution of ERF renewal exercises to maintain compliance and secure re-certification.

· Maintain organised and up-to-date documentation, ensuring records are easily accessible and audit-ready.

Requirements:

• Minimum Diploma or Degree in a relevant field.
• At least three years of experience as a QA Manager in a Private Education Institution (PEI).
• Proven track record of having led at least one full EduTrust certification or renewal assessment.
• Strong understanding of EduTrust and ERF requirements, including compliance standards, internal assessments, and documentation practices.
• Ability to perform data analysis, interpret trends, and derive meaningful insights to support benchmarking and decision-making.
• Familiarity with establishing and monitoring internal benchmarks to support continuous improvement and regulatory compliance.

Responsibilities:

Training

• Provide regular training and guidance to the operations team on quality standards and best practices.
• Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies.
• Initiate discussions with stakeholders on learning needs analysis and design training programs aligned with departments' learning strategies and organizational goals and objectives.
• Lead the curation of training materials including online resources and external training programmes.
• Lead learning partnership discussions within inter-team based on collated post training evaluation and feedback.
• Document learning resulting from use of the knowledge management systems, report activities and capture information in a systematic manner.

Quality Assurance

• Monitor and evaluate the quality of different service channels, to ensure compliance with organizational standards and guidelines.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the operations team to identify root causes of process inefficiencies and implement corrective actions.
• Participate in new and improvement initiatives for the contact centre, to deliver above beyond service standards.

Data Analysis

• Analyze evaluation data to identify trends, recurring issues, and performance gaps. Use insights to create targeted reports that highlight areas needing improvement.
• Go beyond surface-level issues by investigating root causes, helping departments understand underlying factors contributing to quality gaps.
• Work closely with the operations team to share analysis results, co-develop relevant training content, and align on measurable goals for improvement.
• Establish initiatives for continuous improvement, supporting a cycle of feedback, action, and reassessment. Develop action plans and follow up with departments on progress.
• Gather additional feedback from TMs and Customer Satisfaction Surveys where feasible, and integrate findings into the quality assurance analysis.
• Conduct regular meetings with the management and operations team to discuss findings, track improvement efforts, and refine the focus for future evaluations.
• Develop a dashboard or regular report system that provides business units with easy access to quality metrics, trends, and improvement status.

Requirements:

• Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and strong analytical skills.
• Excellent verbal and written communication skills with an ability to convey data insights in a clear and actionable manner is a plus.
• Strong collaboration skills, with experience working with training or operational teams.
• Demonstrated ability to set performance benchmarks, track progress, and drive continuous improvement efforts.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Other Information:

• Monthly basic salary range of $3,000 to $3,200
• 5.5-days work-week including Saturday (on rotation basis)
• Official working hours are from 8.30am to 5.30pm
• Workplace is near Ubi and Macpherson MRT station

Responsibilities

Quality Assurance:

• Overall implementation and maintenance of the Quality Management System (QMS) in compliance with ISO 13485 and 21 CFR 820 standards.
• Ensure all departments carry out due processes and documentation required to ensure conformance to the QMS, including design & development, production and software.
• Conduct internal audits and lead external audit preparations.
• Conduct Management Review, onboarding training for new employees, and company-wide refresher training
• Collaborate with cross-functional teams to address non-conformances, CAPAs, and continuous improvement initiatives.
• Participate in risk analysis and management activities to ensure compliance with ISO 14971.
• Support post-market surveillance and vigilance reporting activities.

Regulatory Affairs:

• Preparation, submission, and maintenance of regulatory documentation for market approvals in regions including Singapore, US, Malaysia, and Australia.
• Monitor and interpret regulatory updates and standards relevant to medical devices.
• Ensure labeling, packaging, and promotional materials comply with regulatory requirements.
• Collaborate with the R&D and manufacturing teams to ensure product compliance during development and production phases.
• Maintain accurate and organized records to support regulatory inspections and audits.

Minimum Skills and Requirements

• Bachelor’s degree in Engineering, Science, or a related field.
• Ability to work independently and cross-functionally with different teams
• Strong organizational and analytical skills.
• Effective communication and teamwork abilities.

Advantageous Skills

• Knowledge or experience with regulatory submissions to Malaysia MDA, Australia TGA, US FDA, and Singapore HSA.
• Familiarity with ISO 13485, ISO 14971, and other relevant standards.

Responsibilities:

• Developing Partnership Opportunities and establish membership offerings.
• Plan and manage membership activities to engage member base.
• Collate market intelligence and engagement of different industries to improve membership services.
• Coordinate and work with internal cross-functional departments to support the planning, management and completion of assigned projects.
• Monthly report on business opportunities, partnership engagement and project developments.
• Ad hoc projects as per assigned.

Requirements:

• Degree/Diploma in Business/Marketing/Arts Discipline.
• Strong interpersonal and communication skills and able to engage prospects and partners.
• Strong interest in understanding business offerings from various sectors to create marketing opportunities.
• Able to analyze data and possessed report writing skills
• Work well independently and in teams

The incumbent shall facilitate the smooth and efficient management of the unit to ensure seamless delivery of service for respective outpatient clinics and facilitating the work process integration. Working closely with various stakeholders, the incumbent develops and executes plans in a holistic manner to manage patients’ appointments and doctors’ resource to ensure optimal utilisation of the appointment slots.

The incumbent will also undertake the supervisor role and be required to act as a mentor to junior staff, providing guidance, sharing of knowledge/ work processes, aimed at helping staff to attain the requisite work competency and career development.

Job Responsibilities:

• Operation Management: manage day-to-day operational, administrative functions and activities in proper workflows, handle manpower distribution and all resource requests, work closely with stakeholders on the request and modification of existing clinic resources, support in the review of clinic resource setups, creation of service provider in OAS
• Reporting and Data Analytics: perform analysis to the demand & supply of the clinic resources, supports HOD in the preparation of management reporting and project presentation, perform audit and monitoring of appointments data, review and streamline clinic resources, do analysis of data pertaining to Resource Management and patient access and provide recommendation
• Performance Management and Process Improvement: continuously review, identify, develop, initiate, implement effective internal and external Quality Assurance (QA) programs, initiatives and technology, review, develop and analysing of key performance metrics, propose recommendations, take-charge of departmental policies, procedures, guidelines, work instruction and training manuals, implementation of new or change in system and workflows, propose innovative solutioning for work and system process
• Financial/Cost Management: handle operating budget and projection, support the financial processes, monitor the utilisation of approved budget for office supplies, assets assigned to the department , phone bills, etc, handle proper usage and regular maintenance of resources (eg, IT and equipment assets, etc)
• Staff Management: Oversee recruitment, induction/ orientation, training, appraisal, developmental coaching and career advancement for staff, review manpower requirements and optimization of manpower resources, facilitate staff’s annual learning and individual development career and training plans, conduct performance reviews and feedback
• Project Management: support in the implementation of new initiatives and projects planning, participate in the development of innovative techniques, liaise and communicate effectively with the different stakeholders, prepare reports and utilise analytics, monitor the expense account for the projects, handle any duties assigned by supervisor and HOD

Job Requirements:

• Degree in any discipline with at least 3-5 years work experience, preferably in healthcare with supervisory experience
• Critical thinker and self-directed
• Service-oriented with strong analytical and interpersonal skills
• Good time management and ability to multi-task
• Driven and independent worker who is able to manage priorities
• Possess strong coordination, communication skills and a team-player capable of working with various stakeholders
• Computer literacy skills in MS Office (Word/Excel/PowerPoint)

• Data entry and generate billings.
• Update monthly schedules.
• Update weekly & monthly report
• Update Organization
• Responsible for AP, AR & reporting.
• Handle partial set of account.
• Control and monitor accounts receivables, account payables.
• Daily e-mail correspondences with customers on collection, payment and billing matters .
• Job file filling
• Assist in other general accounting functions & ad hoc project.

Requirements:

• Candidate must possess at least LCCI/Degree in Accountancy or equivalent
• At least 1 year(s) of working experience in the related field is required for this position.
• Prior working experience in a Freight Forwarding industry will be an added advantage.
• Able to join us at short notice.
• Fresh graduates are encourage to apply
• Bilingual in English & Chinese preferred
• Able to work independently as well as in a team
• Full-Time positions available.

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track sales performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s therapists related matters including but not limited to: Roster/schedule/conduct/performance
• Plan and execute referral scheme between different healthcare partners.
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Responsibilities:

• Providing Administrative support to sales team and ensuring efficient operation within the office.
• Supports manager and employees through a variety of organization related tasks and communications.
• Effectively communicate via phone and email to ensure all duties are completed with accuracy and delivered with high-quality in a timely manner.
• Any other ad-hoc duties that may be assigned from time-to-time.

Requirements:

• Diploma holders or equivalent are welcome to apply.
• Preferably with general insurance certification.
• Able to work independently with minimum supervision in a fast-paced environment with a good working attitude.
• Good knowledge in Microsoft Office.
• Good team player with good social and communication skills.
• Able to start work immediately or with short notice period.

Working Hours: 5 days, 8:30AM – 5:30PM

Working Location: 2 Jalan Kilang Barat #04-01, Singapore 159346.

MARKETING EXECUTIVE

Location: Central

Responsibilities:-

· Spearhead and actualise corporate marketing and branding strategies locally and overseas.

· Conceptualise, strategize, lead and implement branding campaigns and promotions, new products launches, and media and consumer engagement plans.

· Review, assess and monitor the efficacy of product/marketing strategies.

· Undertake market intelligence and consumer insights projects, via a range of medium and platforms, to stay informed and abreast of trends and developments in the F&B sector.

· Articulate value propositions for both online and offline collaterals to raise consumer awareness and influence consumer preference for Ya Kun product/menu offerings.

· Collaborate with and leverage on the expertise of the respective stakeholders to lift the corporate profile of Ya Kun and Beard Papa’s.

· Optimize marketing expenditure for better revenue management and cost budgeting.

· Manage relationships with advertising, media, social, community and government agencies.

· Responsible for executing digital marketing strategies for both Ya Kun and Beard Papa’s

· Develop content and artwork for social media and online platforms which includes Facebook, Instagram, Website, EDM, E-Commerce sites.

· Responsible for driving sales for E-Commerce sites.

· Other duties and ad-hoc projects as assigned.

Requirements:-

· Candidates must possess at least a Diploma in Business or Marketing.

· Minimum 2 years working experience preferably having worked for both agency and client in the F&B industry.

· Experienced and competent in marketing and branding for fast food consumer products.

· A team player with good communication and negotiation skills.

· Self-motivated and able to handle high-volume workload within reasonable deadlines.

· Meticulous, diligent, well-organised with good time management and sense of urgency.

· Well-versed in Microsoft Office applications.

· 5 days’ work in office.

Interested candidates are requested to send in their CVs to [email protected] preferably including the following:-

1) Current & Expected Salary

2) Date of Availability

3) Reason(s) for Leaving

(We regret that only shortlisted candidates will be notified)

Responsibilities
Achieve Project Goals & Objectives

Primary Duties

i) Takeover of Site

• Attend handover inspection with Landlord/Client
• Ensure site readiness for commencement of works
• Report defects/non-compliances to PM (Project Manager) / Project Director (PD)

ii) Project Planning

• Study project schedule and plan site works for daily supervision/management

iii) Project Implementation

• Check and ensure all workers on site have valid work permits/ passes
• Ensure that works are carried out according to schedule or on target for completion
• Purchase and maintenance of materials

iv) Site Management

• Ensure workers adhere to safety rules
• Ensure proper code of conducts at worksite
• Maintain site in a safe and hygienic condition in compliance to statutory requirements
• Receive supplies and ensure proper storage on site

Job Requirements:

• Diploma in Construction Management or equivilant
• Minimum 2 years of relevant experience in interior renovations / construction fields
• Effective supervision & coordination of workers/sub-contractor
• Good interpersonal skills
• Initiative and responsible
• Positive mindset with "can do attitude"

As part of our Human Resources team, you will play a crucial role in championing strategic talent management initiatives and processes to attract, motivate and retain talent. Your key responsibilities will encompass the full spectrum of staffing support functions, including manpower planning, recruitment and selection, staff onboarding, talent retention and development and employee separation processes.

Additionally, you will be responsible for updating and maintaining Human Resources (HR) staffing databases, as well as organising and participating in career promotion events. As an HR Partner to line managers, you will provide counsel on staffing matters and effectively implement and communicate HR policies.

Job Requirements:

· Bachelor’s Degree in Human Resource Management / Arts / Social Sciences / Business Administration or other related fields

· Strong communication, organisational and interpersonal skills

· Proficient with Microsoft Office applications

· Knowledge of HR modules in SAP SuccessFactors would be an advantage

· Good knowledge of labour laws and legislation practice

The role needs to handle full sets of accounts including preparation of bank reconciliation statements, requested schedules for management reporting and for audit purpose.

Assist Manager to ensure control over account related documents and records to external parties, i.e. bankers, auditors and authorities, assist to monitor cashflow position and control over payments to suppliers.

Assist in implementation of company's policies regarding Integrated Management System for ISO requirements at all levels and ensure compliance and to satisfy internal controls.

AFON is an award-winning provider of global ERP solutions SAP Business One, Microsoft Dynamics NAV, Oracle NetSuite & Sage 300. It also provides managed IT services.

We are seeking a proactive and detail-oriented Accounts Executive to join our growing team. This person will report directly to CFO.

Job Title: Accounts Executive

Job Responsibilities:

1. Handle full sets of accounts

2. Manage accounts payable and accounts receivable functions including:

• Invoicing, issuing DO/Credit Note, payments and collections.
• Maintain accurate and up-to-date records of financial transactions.
• Check, prepare monthly vendor invoices and submit to CFO for approval.
• Check, prepare monthly staff claims and submit to CFO for approval.
• Check, verify and reconcile Vendors’ statements.
• Involvement in month-end closing.

3. Reconcile bank statements and monitor cash flow

4. Administrative duties

• Assist in placing orders for customers.
• Managing repairs and upkeeping of office maintenance.
• Handling of pantry needs (like replenish of coffee beans/snacks and toiletries).
• Ordering name cards for staff.
• Registering and deregistering Cabcharge account of staff.

5. Assist in any other tasks that maybe assigned by the management.

Qualification/Experience:

• Minimum Diploma in Accounting & Finance with minimum 2-year working experience.
• Familiarity with NetSuite would be advantage.

Skills/Attributes:

• Good team player with effective collaboration and communication skills.
• Proficient in Microsoft Office.
• Strong attention to detail, accuracy in data entry.
• Able to work independently.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Day-to-day IT helpdesk support, hardware setups, etc
• Server Administration and Network/Firewall/VPN maintenance
• Manage and configure POS and ERP system settings
• Support and manage store opening projects across multiple regions
• Liaise with HQ IT for all group initiatives, protocols and systems implementation

Requirements

• Degree/Diploma in Computer Science or related studies with 3 – 5 years or more working experience
• Good experience in Windows, Networking and Firewall administration, maintenance and technical support
• Must have experience working in Retail and/or F&B industry.
• Must have working experience in at least one POS and/or ERP systems
• Experience in configuring and troubleshooting network connectivity issues
• Good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Occasional travelling might be required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

The Asian Thoracic Oncology Research Group (ATORG) was formed in 2016 to be the central coordinating platform for translational research and multi-centre clinical trials for thoracic malignancies in the Asia Pacific region. It is hosted by National Cancer Centre Singapore.

The Executive will provide administrative support mainly for the ATORG team and the Principal Investigator (PI) in other aspects outside of ATORG. This role provides opportunities to interact internationally with healthcare institutions, industry partners and vendors, apart from internal functions.

Key Accountabilities:

• Administrative Support: Provide day-to-day administrative support including managing PI’s schedules, reimbursements, handling correspondence, minutes taking and organizing meetings with internal team and external committee meetings with Key Opinion Leaders (KOLs) of ATORG’s network in APAC.
• Travel Arrangements: Organize and coordinate travel plans, accommodations, and itineraries for PI and KOLs.
• Office Management: Oversee office supplies inventory, ensuring availability and placing orders when necessary
• Communication: Act as the point of contact for internal and external communications, ensuring messages are relayed efficiently.
• Assistance with research administration, which may include grant management (application, tracking of progress, reporting), purchase requisitions, consultancy agreements and documentation for scientific activities
• Coordination: Coordinate with different departments, vendors, and external partners to facilitate smooth operations. Assist in the planning and execution of education events, board meetings, and conferences. Able to work with external event agencies.

Requirements:

• Degree in Biomedical/Life Sciences with at least 1 year of similar working experience
• Meticulous and fast worker with close attention to timelines
• Strong organisational skills
• Good interpersonal skills
• Committed team player
• Fluent in both written and spoken English.

You will play a key role in supporting the team across multiple projects, with a balanced focus on project management and operations. You will gain exposure to a variety of clients in different industries, assisting with diverse tasks to ensure the successful execution of each project.

In general, typical duties that you will be tasked with include:

• Project Management: Manage projects from start to finish with the support of your managers, ensuring all deliverables are met on time and within budget. This includes creating timelines, tracking progress, and maintaining clear communication with clients and stakeholders.
• Client Management: Regularly communicate with clients to provide updates, gather feedback, and address any concerns or inquiries promptly.
• Operational Execution: Oversee the day-to-day execution of events and campaigns, ensuring smooth coordination across all aspects, from planning to post-event wrap-up. Act as the go-to person for troubleshooting during event operations.
• Logistics: Coordinate all logistical aspects of BTL events and online activations, including venue bookings, inventory management, and on-ground setup. Ensure all elements are aligned with client objectives.
• Vendor Coordination: Build and maintain strong relationships with third-party vendors, oversee bookings, procure equipment and supplies, and ensure timely delivery of all event components. Track and manage budgets, timelines, and invoices.
• Internal Communication: Act as a liaison between internal teams, including the creative team and external agency partners (digital, media, production, tech), to ensure alignment and timely delivery of project requirements.
• Presentations/Decks: Assist Senior Accounts in the creation of PowerPoint presentations used as pitch proposals, event recaps, or other deliverables for clients.

The Ideal Candidate:

• Minimum 2-3 years of experience in account servicing or events management
• Organised and detailed oriented Individual
• Academic qualifications in events or related qualification related
• Relevant experience with planning and management in consumer events
• Possess strong interpersonal skills to work effectively in a team and communicate quickly and efficiently under pressure
• Highly motivated and efficient
• Passionate about events and strong problem solver

Role: Marketing Executive

Role Summary:

We are seeking a dynamic and results-driven Marketing Executive to oversee content creation. The ideal candidate will have a strong understanding of digital and traditional marketing, exceptional content management skills, and a passion for creating engaging campaigns that attract and retain visitors.

Key Responsibilities:

Content Strategy and Creation:

• Develop and execute a content strategy that aligns with the brand and marketing goals.

• Oversee the creation of engaging content across multiple platforms (social media, blogs, newsletters, website, in-mall signage, etc.).

• Collaborate with designers, photographers, and influencers to produce high-quality multimedia content.

• Stay updated on trends in to craft innovative campaigns that resonate with the target audience.

Traffic and Engagement Campaigns:

• Plan and implement campaigns to drive traffic and online engagement, including seasonal promotions, events, and special activations.

• Analyze customer behavior and trends to adjust strategies and improve engagement.

Digital Marketing and Analytics:

• Manage social media accounts and optimize digital campaigns

• Monitor and analyze campaign performance using analytics tools, providing insights and recommendations for improvement.

• Drive SEO and content marketing efforts to enhance the mall’s online visibility.

Partnerships and Events:

• Coordinate with external partners, local businesses, and community organizations to host events and promotions.

• Work closely with the events team to ensure seamless execution of marketing initiatives within the mall.

Budget Management:

• Assist in managing the marketing budget, ensuring cost-effective use of resources while achieving maximum ROI.

Qualifications and Skills:

• Diploma/Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 2+ years of experience in marketing, preferably
• Strong understanding of social media platforms, content management systems, and analytics tools.
• Exceptional communication and copywriting skills.
• Creative mindset with a knack for storytelling and brand engagement.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Knowledge of SEO, SEM, and digital advertising best practices (plus but not a must)
• Experience in organizing and promoting events is a plus.

What We Offer:

• Competitive salary and performance incentives.

• Opportunities for career development and growth.

• Work Life Balance and condusive working enviroment.

• Employee Benefits.

Please send your Resume to:

[email protected]

with email title : Marketing Executive_CareerSG

The Operations Executive supports the day-to-day management of service apartment operations, ensuring smooth functioning, guest satisfaction, and compliance with Company standards and regulations. This role involves overseeing the housekeeping, maintenance and guest services, while coordinating with various teams to maintain quality of service.

Main Responsibilities

• Coordinate daily operations, including housekeeping, maintenance and front of house guest services
• Assist in scheduling and supervising housekeeping and maintenance teams to ensure timely task completion
• Supervise/Address guests' enquiries, requests and feedbacks professionally and promptly, ensuring guests' and stakeholders' satisfaction
• Conduct daily inspections of apartments and common areas to ensure cleanliness, functionality, and adherence to Company standards
• Monitor inventory levels of supplies and amenities, as needed to avoid shortages
• Prepare daily, weekly, and monthly reports on occupancy, maintenance issues, and guests' feedback and site incidents
• Supervise/Handle administrative tasks, including updating records, processing invoices, delivery orders and maintaining documentation
• Carry out other tasks and responsibilities as delegated by the Supervisor or Management

Requirements

• General Certificate or Diploma in related field
• Minimum 2 to 3 years of experience preferably in or service apartment or facilities management industry
• Good organizational and multitasking skills to manage diverse responsibilities
• Excellent interpersonal and communication skills to interact with guests, staff and stakeholders
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Problem-solving mindset with the ability to work under pressure in a fast-paced environment
• Knowledge of housekeeping and maintenance operations, as well as safety and hygiene standards and infection prevention and control
• Attention to details and commitment to uphold high quality of service and service recovery management
• Willingness to undergo training and skill development programmes aligning with Company goals

Work Location

• Henderson

We are a training school, looking for an administrator.

Job Scope / Responsibilities:

· Handle call enquiries and follow-up with email on course details

· Follow-up through call with applicants’ online course registration

payment (e.g.: payment on hold)

· Follow-up of applicants’ submission of documents after payment is

made (e.g: application form, certificates, I/C)

· Monitor Fees Collection

· Follow-up with CEA on applicant assessment outcome and follow up

call to applicant on the outcome status

· To provide service and information to walk in applicants on course

details.

· Collate the number of applicants particulars / documents for each

course batch

· Collate attendance list for issuing of certificates to applicants who

have completed the course

· Prepare attendance list, course notes collection form for each batch

· Submit course attendance list after course completion

· Submit course intake report

· Perform registration of candidates for training and assessment

· Prepare attendance list form for each CPD course

· Collate all Post Course Evaluation Form from participants who

attended the CPD Course

· Tabulate CPD consolidated feedback report form for online

submission and key in agents’ attendance in CPD Microsite

· Issue ID, password & instructions guide after each batch completed in

the E-Learning Portal

· Handle and guide participants on the Online Learning

· To print course notes and add on / changes to course notes (if any)

· Scanning of academic certificates for each new RES course batch for

submission

· Explain and guide applicants on the SkillsFuture Credit Claim from

time to time when applicant wants to make the claim of RES course

fee

· Liaise and Follow-Up with Traqom on Trainee Data (if any)

· Liaise with external training providers, service providers and statutory

agencies

· Booking & Scheduling of Training Venue

· Schedule and coordinate training sessions

· Ensure smooth training process

· Maintain clear and proper records and documents of training sessions

· Maintain staff training records

· Ensure completion of training requirements for all staff

· Monitor training costs

· Raise PV for payment to trainers

· Assist Trainers as required

· Maintain training records

Job Scope / Responsibilities:

· Handle call enquiries and follow-up with email on course details

· Follow-up through call with applicants’ online course registration

payment (e.g.: payment on hold)

· Follow-up of applicants’ submission of documents after payment is

made (e.g: application form, certificates, I/C)

· Monitor Fees Collection

· Follow-up with CEA on applicant assessment outcome and follow up

call to applicant on the outcome status

· To provide service and information to walk in applicants on course

details.

· Collate the number of applicants particulars / documents for each

course batch

· Collate attendance list for issuing of certificates to applicants who

have completed the course

· Prepare attendance list, course notes collection form for each batch

· Submit course attendance list after course completion

· Submit course intake report

· Perform registration of candidates for training and assessment

· Prepare attendance list form for each CPD course

· Collate all Post Course Evaluation Form from participants who

attended the CPD Course

· Tabulate CPD consolidated feedback report form for online

submission and key in agents’ attendance in CPD Microsite

· Issue ID, password & instructions guide after each batch completed in

the E-Learning Portal

· Handle and guide participants on the E-Learning Portal

· To print course notes and add on / changes to course notes (if any)

· Scanning of academic certificates for each new RES course batch for

submission

· Explain and guide applicants on the SkillsFuture Credit Claim from

time to time when applicant wants to make the claim of RES course

fee

· Liaise and Follow-Up with Traqom on Trainee Data (if any)

· Liaise with external training providers, service providers and statutory

agencies

· Booking & Scheduling of Training Venue

· Schedule and coordinate training sessions

· Ensure smooth training process

· Maintain clear and proper records and documents of training sessions

· Maintain staff training records

· Ensure completion of training requirements for all staff

· Monitor training costs

· Raise PV for payment to trainers

· Assist Trainers as required

Requirements:

· Outgoing personality

· Proficient in MS Office applications, especially MS Words, MS Excel

· Able to communicate with all levels of management

· Good Interpersonal interaction skills

· Meticulous and eye for details

· Able to connect with people easily.

· Able to work independently and under pressure Proficient in MS

Office applications, especially MS Words, MS Excel . . .

· Able to communicate with all levels of management

· Good Interpersonal interaction skills

· Meticulous and eye for details

· Able to connect with people easily.

· Able to work independently and under pressure

Key Highlights

• With various benefits!
• Nearest MRT: Ubi
• Working Hours: Mon- Fri (office hours)

Key Responsibility:

Administrative (70%)

• Manage general admin tasks, filing, and vendor liaison.
• Schedule office maintenance, send daily reports, and assist with events.
• Handle documentation, cheque deposits, festive gift arrangements, and NEA submissions.

Accounts (30%)

• Input invoices into SAP and update customs permit details.
• Download daily bank transactions and update balances.
• Manage invoicing, statements, reminders, and payment processing.

Key Requirements:

• Only Singaporean!
• Diploma/Degree in Business Management or any related field.
• Proficiency in SAP and MS Office to key in accounting matters.

Interested candidates please click "Quick Apply". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053