Job Descriptions

Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community

• Share Kodecoon’s vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our Kodecoon’s community, continue to track the progress of students and maintain relationships with parents

Job Requirements

• Strong communication and problem solving skills
• Fluent in spoken and written English. Fluency in Mother Tongue is a plus!
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely

Benefits

• Annual leave - start with 7 days
• Medical leave - 14 days
• Medical Insurance
• No AWS but there is performance bonus quarterly depending on performance

Working Hours

• 5 days work week, including weekends
• (9am to 6pm. Compulsory work on weekends.）

Responsibilities

A. Support Development and Project Managers

· At development feasibility study stage, assist in the followings:

- Prepare Development Cost Plan

- Value engineering exercise and evaluate cost options

- Review tender documents prepared by Consultants

- Review Letter of Award and contract documents prepared by Consultants

- Prepare Development Budget

· At development stage, assist in the followings:

- Continuous value engineering and evaluation of economical options

- Check Contractor’s Preliminaries submissions are in order before work commencement (i.e. insurance, performance bond, etc.)

- Review Consultants’ recommendations on variation orders and costs

- Review Consultants’ recommendations on progress payments

- Track development cost against Budget

- Review Consultants’ recommendations and grounds on Extension of Time for Contractor

- Liaise with Consultants in managing contractual dispute with Contractor

- Administration of construction contracts and Consultant service agreements

· At development completion stage, assist in the followings:

- Check Contractor’s handover documents are in order in accordance to contract requirements upon construction completion

- Review Consultants’ recommendations on Final Account for construction contract

- Track Defects Liability Period expiry of construction contract

- Review Consultants’ recommendations for release of retention sum to Contractor

- Prepare Final Accounts for Consultant Service Agreements

- Prepare Post-Mortem Development Cost Report

B. Others

· Provide cost and payment data to relevant departments for Management reporting and audits

· Assist Property Managers in reviewing maintenance and operation contract documents

· Cover duty for Procurement teammates on procurement matters

· Other tasks assigned by Supervisor

Requirements

· Candidate must possess at least Diploma in Quantity Surveying or equivalent

· Minimum 3 years of related working experience, preferably with Consultancy firm

· Meticulous and good interpersonal skills

· Independent, proactive and self-motivated

Job Responsibilities:

Client Communications Management

• Set SOP for Client Communications (e.g.: service recovery, guidelines for handling customers from different feedback channels, SLA to customer feedback, preparation of FAQ, etc.)
• Reply all customer enquiries and feedback within stipulated timelines via various channels (e.g.: calls, email, live chat, social media, etc.)
• Assist customers with regards to the status of their orders
• Assist customers or operations team to source / locate products
• Use of initiative to identify and follow up sales opportunity with customers
• Maximize cross sales opportunities in all correspondence by suggesting related products to original inquiries
• Work closely with the Order Fulfillment Team, Inventory, IT and Sales & Operations Team on a daily basis
• Prepare Client Communications reports
• Master and well-trained in handling all customer feedback
• Understand and provide support for exchange and returns
• Constantly look out for ways to improve work processes and Client Communication levels
• Constantly drive improvement in processes and Client Communication levels to deliver KPIs
• Stay in trend and knowledgeable for new Client Communication tools (e.g.: chat line) or information
• Require to work in shifts and on weekends and public holidays
• Any other tasks as and when assigned by the Management

Administrative Duties

• Assist ECommerce team in administrative duties
• Prepare weekly/monthly reports on live chat performance, number of compliments, complaints, feedbacks and enquires accordingly to the sources
• Management of the membership and customer feedback database, i.e. data entry of membership details and feedback forms
• Other ad-hoc administrative duties

Job Requirements:

• Minimum Diploma, preferably with at least 1 year of experience in Service Industry
• Good interpersonal and communication skills
• Proficient with Microsoft Office suite and Email
• Knowledge of Salesforce is an advantage
• Client Communications oriented and committed to handling customer grievance
• Proficiency in both written and spoken English, and at least one other language
• Ability to speak mandarin to liaise with Chinese speaking customers
• Ability to speak German, Italian, French to liaise with the UK customers
• Applicants with experience with global returns and exchange procedures will be highly considered
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry
• Able to work shift hours, weekends, and public holidays***

The Partnership Engagement Executive will be instrumental in supporting and executing GS1 Singapore’s strategic programs, focusing on partnership development and engagement. The role involves driving the adoption of 2D barcode initiatives, onboarding Solution Partners, managing the GS1 Solution Centre, and contributing to sustainability and value-added initiatives. The successful candidate will enhance member engagement, promote operational efficiency, and support the growth of GS1 technologies and standards.

Responsibilities

1. 2D Initiatives Support:

• Support in planning, executing, and promoting GS1 Singapore’s 2D initiatives across various industries.
• Orgainise outreach activities to educate stakeholders on the advantages of adopting GS1 2D barcodes.
• Collaborate with cross-functional teams to facilitate the deployment of 2D barcodes and monitor implementation progress.

2. Solution Partner Acquisition and Engagement:

• Drive the acquisition of new solution providers and oversee their onboarding into the GS1 Singapore Solution Partner Programme.
• Strengthen relationships with existing solution partners through organizing engagement activities, including workshops, webinars, and partner meetings.

3. Solution Centre Set-up and Management:

• Support the setup and day-to-day operations of the GS1 Singapore Solution Centre, showcasing GS1 solutions for supply chain efficiency, healthcare, and retail innovation.
• Organize events, demonstrations, and presentations at the Solution Centre to promote GS1 technologies and services.

4. Value-Added Services & Sustainability Initiatives:

• Assist in the developing and implementing sustainability programs, supporting businesses in achieving sustainability goals through GS1 standards.
• Contribute to creating and promoting new value-added services designed to boost member engagement and operational efficiency.

5. Additional Responsibilities:

• Participate in GS1 working groups as assigned to stay updated and contribute to industry knowledge.
• Prepare accurate and timely reporting on all relevant activities and project progress.
• Tasks assigned by management on ad hoc basis.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 2+ years of experience in partnership engagement, program support, or stakeholder management.
• Understanding of barcode technology or supply chain management is advantageous.
• Strong communication, organizational, and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams and manage multiple projects.

Prospecting and Lead Generation:

· Consistently develop and maintain a strong pipeline of prospects in the retail and e-marketplace sectors.

· Qualify leads through cold calls, emails, and other viable platforms.

· Identify new business opportunities and partnerships to expand the organization’s network.

Marketing and Partner Engagement:

· Prepare and deliver impactful marketing presentations tailored to prospective partners.

· Effectively communicate the organization’s value proposition to build long-term relationships.

Onboarding and Member Support:

· Facilitate the onboarding process for new members and partners by organizing training workshops and curated events.

· Provide support and guidance to ensure a smooth transition and ongoing satisfaction.

Collaboration and Deliverables:

· Work closely with internal teams, including marketing, operations, and customer support, to ensure alignment and timely delivery of commitments.

· Contribute to the development and execution of strategies to achieve business objectives.

Requirements:

• Bachelor's degree in Business,Marketing, or a related field.
• 2+ years of experience in business development, sales, or partner management, preferably in the retail or e-commerce sectors.
• Proven ability to generate and qualify leads through various channels.
• Strong presentation and communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Proactive and self-motivated with a results-driven mindset.

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

Responsibilities:

• Manage accounts-related matters such as passing journal entries, posting to the general ledger, preparing a trial balance and final accounts, year-end adjustments, depreciation provision, bank reconciliation, control accounts, limited company accounts, statement of comprehensive income, statement of cash flows, liaise with the auditor, statement of changes in equity, and consolidation of company’s accounts.
• Ensure timely and accurate month-end closing process
• Prepare management reports, accounting schedules and reconciliation of accounts.
• Prepare quarterly/annually financial statement, balance sheet and profit & loss statement for the shareholders to review
• Contribute professional analysis and advice on the financial statement and management report
• Have knowledge of accounts payable functions including verifying suppliers’ invoices, initiating payments, data entry and maintenance & reconciliation of creditors’ ledgers
• Have knowledge of accounts receivable functions including AR ageing, preparing AR reports and monitor cash flow balance
• Perform ad-hoc assignments as & when required

Requirements:

• GCE “N” or “O” level qualifications
• At least 1 year of relevant working experience
• Preferably with knowledge of inventory software
• Positive attitude, ability to multi-task
• Detail-oriented and meticulous
• Possess the quality of a keen learner
• A sense of responsibility
• Able to work independently and meet tight deadlines

Interested candidates can send an application to zoey@ evorich.com.sg with a resume including personal particulars, current job, job descriptions, expected salary, the reason for leaving employment, date of availability and a recent photo.

• Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

• Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

• Stay updated on the latest security patches and updates for all systems and applications;

• Serve as the first point of contact for troubleshooting system and network issues;

• Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

• Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

• Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

• Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

• Set up and implement backup plans and business continuity plans for system applications and stored information;

• Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

• Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

• Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

• Minimum Degree in Information Technology;

• 1-2 years related experience;

• Familiarity with Server administration and switches configuration;

• Basic understanding of cyber-security;

• Ability to diagnose and troubleshoot basic technical issues;

• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

• Good interpersonal skills and a team player;

• Strong communication skills with all team members;

• Attention to detail and focus.

Duties & Responsibilities:

• Oversee all administrative tasks to ensure smooth office operations
• Provide administrative support to all departments
• Obtain quotations for vehicle insurance and facilitate renewal of road tax, insurance bonds (for QC application) and other insurances related to projects
• Assist in organizing internal festive celebrations and office events
• Take minutes for meetings held by the admin department
• Assist the HR department with human resources tasks
• Assist in basic IT matters
• Perform other ad hoc duties as assigned

Requirements:

• Minimum 2 years of office administration experience.
• HR experience is an advantage.
• Strong interpersonal skills.
• Problem-solving ability.
• Good time management and organizational skills.

Application Mode

• Apply by Whatsapp +65 8522 9666

Reporting Structure: Section-in-charge

Job Responsibilities:

• To clean the kitchen areas.

1. Fryers/Stove areas
2. Working stations/cabinets
3. Walls of cooking stations/chiller
4. Kitchen floors
5. Glass windows

• To wash cutleries and ensure sufficient supplies for daily usage.

1. Cooking utensils
2. Cutlery

• To clean the dining areas.

1. Cutlery collection
2. Top up condiments
3. Prepare condiments

• General Cleaning

1. Shopfront exterior
2. Interior furnishings
3. Table/chairs/sofa seats

• To remove garbage to the designated garbage disposal area.
• To report to the Supervisor any potential hazard and/or breakages
• To comply with all safety and hygiene standards.
• To undertake any other related task/duty/assignment that may be given by the supervisor.

Personal Educational Qualification/Experience

· Minimum secondary school

• At least 1 years of operations experience in the supervisory position with proven track record of success within a Restaurant or Fast Food environment

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Operations Executive (Admin)

Job Description

To manage the academy’s front desk daily and perform a variety of administrative and clerical tasks. Inclusive of the receptionist role, you are the academy’s first point of contact. You ensure that the front desk welcomes guests positively and executes all administrative tasks to the best quality standards.

The operations executive will also be involved in serving the VIP guests lunch/coffee time.

Job Responsibilities

• Handles administrative tasks for daily campus operations.
• Maintain accurate updates for various files, listings, and records.
• Pick up calls and effectively forwarding of inquiries and assist walk-in customers and direct them to the relevant department.
• Ensuring all Warm Welcome Signages for VIP visits are prepared prior to arrivals and weekly classroom allocations slides are updated and projected.
• Manage the set-up & clean-up of event reception/seminar, etc.
• Arrangement of Courier Services for any delivery and pick-up required.
• Opening of the daily mail, sorting out mail & Submission to Finance
• Plan and procure logistics materials under the operations department. (Stationery, laundry, cleaning materials etc.)
• Name and Foot Tags/cards requisition for event purposes.
• Coordinate Photocopier servicing and toner replenishment.
• Coordinate routine laundry servicing.
• Serving EXCO lunch and any VIP lunch.
• Manage various periodic inventory lists for all Operation dept’s logistics.
• Assist the operations manager with liaising with the supplier/contractor for facility maintenance.
• Manage all document filings for suppliers’/contractors’ matters.
• Assist the operations manager in verifying invoice details according to all outsourcing staff arrangements and repair work arrangements.
• Updating the Facilities maintenance log.
• Updating various log sheets and record sheets for campus operations.
• Assist the operations manager with proposal papers for Finance/EXCO
• Assist the operations manager with any compliance documentation.
• Assist inquiries regarding preparing lab requirements.
• Learn and cultivate leadership values and habits.
• Acknowledge and adopt managerial work values.
• Communicate and liase with IT Vendor
• Perform any other ad-hoc duties assigned by Operation Manager

Job Requirements

· Able to work 5 days a week.

. Relevant experience in IT

· Scheduled for weekends duties (opening closing/shift) on a rotation basis.

· Experience in guest relation responsibilities.

· Proficient in Microsoft Office.

· Good management of document filings.

· F&B experience is an advantage.

Job Description

Main Responsibilities

• Be a central point of contact for the business operations manager and employees, delivering customised and forward looking solutions, programs and policies to tackle issues faced by the Company.
• Be a guidance on the application of HR policies, procedures and standards.
• Work closely with the HR Shared Service team to drive continual efforts to improve the HR delivery services.
• Conduct new employee induction program
• Conduct employee satisfaction survey and exit interview to improve existing welfare
• Work closely with People Development team to improve the competency of the employees and especially the development of skills and mindsets of the Managers.
• Work closely with Talent Acquisition and propose innovative ideas to attract and retain talents.
• Be an effective Employee Champion; leading and sustaining Employee Engagement activities that enhance the employee experience in Paradise.
• Produce timely accountability reports and provide quality counsel on human resources issues.
• Drive HR projects assigned and act as a key advisor to your management team in the business unit.

Requirements

· Candidates with relevent F&B operations experience will be considered as well.

. Possess minimum a bachelor degree in any discipline.

· Have at least 5 years of HR business partnering experience in a service industry and in food and beverages is an advantage.

· Assertive and confident in your delivery and execution of radical HR solutions.

· Able to work in a fast paced environment, committed and to flexible work hours.

· Have unbelievable passion, perseverance to overcome teething issues

· Have practical management of people issues, especially for rank and file level.

· Good skills and knowledge of multiple human resources disciplines – talent acquisition (both rank and file), employee retention, employee relations, disciplinary and grievances, compensation practices and managing diversity.

Job description

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location

• Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying

Job Types: Full-time, Permanent

Salary: $3,000.00 - $4,000.00 per month

• Develop the project business locally and identify and directly target architects and developers for projects
• Attend to sales enquiries and prepare quotations.
• Support local dealer with pricing, catalogues and project specification support
• Achieve annual sales targets and assist in tender for projects
• Assist with market research or other local activities related to market and business development and sales growth
• Promote brand awareness, identify prospective clients, and expand the client base for the company with focus on the construction sector
• Take ownership and lead business development efforts in selected market segments
• To execute plans and strategies set by Director and the company

Roles & Responsibilities

Job description:

• Develop trade and marketing strategies to achieve company business objectives.

• Work with and partner the sales team in developing sales and marketing strategies, ensuring department goals are met and sales targets achieved.

• Prepare annual marketing plans for the Sales and Marketing team

• Work closely with S&OP team on demand planning and forecast

• To achieve top-line sales and bottom-line profitability of brands

• To lead market penetration for new launches and skilled in multi-channel marketing

• Conduct scheduled business reviews with senior management and principals.

• To align and achieve both principals and company's objectives.

• New product development planning and launches.

Requirement:

• Degree in Marketing or related discipline

• Good interpersonal and communication skills.

• Knowledge of digital marketing from customer acquisition to customer conversion and loyalty

• Experienced in developing and presenting omni-channel marketing plans.

• Understanding of local and regional consumer insights

• Experienced in marketing within the indications of ophthalmology and dental is preferrable

Job Purpose

To design and deliver adventure-based programmes for clients; ensure equipment functionality and liaise with relevant parties including schools and government agencies. To participate in some sales and marketing initiatives and projects as assigned as well.

Responsibilities

· Conduct programme recee, present findings and submit recee associated forms

· Conduct risk assessment for events and programmes including submission of risk assessment forms.

· Plan, design and organize adventure-based programmes and training materials including (and not limited to) lesson plans, programme feedback and evaluation mechanisms.

· Ensure equipment and facility functionality and maintenance to provide safety for clients.

· Facilitate various adventure-based programs, workshops and related services.

· Work in collaboration with staff to ensure the smooth running of programmes.

· Play a variety of roles for programmes which includes instructor, facilitator, coach and mentor.

· Assist the Manager in ensuring that SOPs and documentation are kept up-to-date in good order to fulfil internal audit requirements and industry standards.

· Conduct research activities which include intervention, data collection and basic data analysis and research write-up

· To be involved in promoting the overall branding and services of BTAC by being involved in both internal and external events when called upon.

Requirements

· Able to perform physical tasks and activities such as running, hiking, swimming, abseiling, natural rock climbing and sport climbing.

· To be comfortable working evenings and weekends when required.

· To be comfortable leading local and overseas expeditions which may involve trekking, climbing or paddling for long distances when required.

· Minimum Diploma holder with good communications skills (spoken and written).

· Have a passion for active sports or outdoor adventure.

· Has the passion to work with children and youth; including at risk children and youths

· Preferably with SNCS level 1/ level 2 or higher, SNAS level 1/ level 2 or higher, SCF 1-star/2-star award or higher, SSI Pool Freediving (equivalent and/or higher) with a valid first aid certification.

· Preferably with facilitation experience in ice breakers, team building/bonding games and problem-based activities.

Unleash your potential with Senses International

Senses International believe in unleashing the potential of employees by providing them with a dynamic and stimulating work environment where creativity and expertise intersect to create unparallel fragrances. Senses International have a team of passionate individuals who are dedicated to making a difference in the fragrance industry. As an employee at Senses International, you will be part of a vibrant and diverse team that values collaboration and innovation. The company encourage employees to explore their creativity and push the boundaries of what is possible in the fragrance industry. The company also foster a culture of continuous improvement and encourage the employees to take ownership of their career.

Join Senses International and unleash your potential in the fragrance industry. With company’s unique blend of creativity and expertise, the sky’s the limit for your career growth and development.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).

Job Position: Front Office Executive

Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail & deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Ability to be resourceful and proactive when issues arise
• Multitasking and time-management skills, with the ability to prioritize tasks

Preferred skills:

• Proficiency in Microsoft Office Suite
• Solid written and verbal communication skills
• Professional attitude and appearance
• Hands-on experience with office equipment (e.g. fax machines and printers)

Qualifications: High school diploma or 2 years relevant work experience

Working Hours: Monday to Friday 930am - 630pm

Job Description

• Take ownership for any problems or issues encountered by customer and act as a primary point of contact for customers, be the Customer advocate internally.
• Identify and analyse root causes for issues and identify means of preventing future occurrence. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.
• Be empathetic to customers’ issues and seek to resolve them in a timely manner.
• Meticulous and organised in documenting customers’ questions and concerns, maintaining a database of feedback and queries from customers.
• Able to work independently in a fast-paced environment with minimum supervision.
• Sensitivity toward details and deadlines.
• Analytical and process-oriented.
• Ability to work as part of a team.
• Diplomatic and able to carry oneself professionally

Essential Skills and Experience

• Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer Science, Computer Engineering) or equivalent.
• Minimum one year experience as a helpdesk support or related role in the technology industry.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Collaborate and assist the Product Manager in their assigned categories so as to achieve company’s financial goal and objectives, improve market share, customer satisfaction and productivity performances measures for the company
• Co-ordinate and assist in implementing and executing all action plans to achieve category sales, profit and income goal and objectives
• Support Product Manager on all aspects of administration processes for new supplier partners and new product developments
• Ensure cost and price changes is reflected timely
• Ensure new article creation is created timely
• Support in the management of consignment related duties
• Assist in the timely and accurate maintenance of promotions download, obtain sign off for press advertisement
• Support Product Managers with weekly promotion commitment and collations with Operations Team and supplier partners
• Coordination with respective suppliers on administrative updates
• Ensure timely and accurate submission of documents for System maintenance
• Support internal stakeholders and communicate any potential issues that may impact on business operations
• Any other adhoc duties as required

About You

• Diploma or Degree in any discipline
• Preferably 1 year relevant working experience
• Proficient in Microsoft Excel (e.g. Pivot Table, Vlookup)
• Knowledge in SAP is beneficial
• Excellent communication and coordination skills
• Meticulous and detail oriented

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

On behalf of the hiring company which is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as a Technical Support Executive.

Responsibilities

• Work with the Service Department on Customers' enquiries.
• Carryout site (existing building) surveys and co-ordinate with Engineering team for the next steps
• Customer’s required lift features onto the existing lift/escalator system.
• Liaise with the Purchasing team to source the right products/parts.
• Support Sales Support Executive to propose the new features to the Customers.

Requirements

• Recognized Engineering Degree/Diploma or many years of lift repair experience
• At least 2 years in lift/escalator design and site working experience.

EA License : 2CC0971| EA Registration : R21101298

• Required to communicate well in response to sales enquiries
• Ability to generate quotations for handling of air/sea and local transportation
• Can liaise with all relevant suppliers and co-ordinate the execution of the job, which wil include the need to monitor the shipments and resource planning
• May be required to work on weekends and public holidays occasionally
• Candidate should ideally be able to multi-task, fast learner, diligent and interested to learn the business

SUMMARY

As an Ecommerce Executive / Assistant Manager, you will be involved in various aspects of ecommerce operations and campaigns. You will also be responsible for ecommerce duties not limited to developing product detail pages for online pure players, order management, and liaison with key stakeholders, both internal and external.

KEY RESPONSIBILITIES

• Conceptualize and execute best-in-class product detail page (PDP) descriptions and images for online pure players such as Amazon, Lazada and Shopee
• Campaign planning and execution on online pure players.
• Optimize PDP for better searchability.
• Monitor and develop reports on brand and competitor activities within the online space
• Plan, execute and analyze onsite search marketing on Amazon, Lazada and Shopee
• Track key performance metrics on a daily basis.

REQUIREMENTS

• A bachelor’s degree in marketing, Business, or a related field
• At least 2-3 years of experience within the ecommerce sector
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently as well as part of a team.
• Eagerness to learn and adapt in a fast-paced environment.

· Assist in the daily operations of the restaurant, including tasks such as scheduling, inventory management, and financial reporting.

· Support inventory management, ensuring proper stocking and storage of supplies and ingredients.

· Collaborate with the Restaurant Manager to contribute to sales targets and profitability goals through the implementation of strategies.

· Aid in coordinating with the kitchen team to ensure efficient food preparation and delivery, maintaining consistent quality of menu items.

· Foster effective communication and collaboration between the service crew, kitchen team, and management.

· Handle customer complaints and ensure that they are resolved promptly and effectively.

· Assisting Assistant Restaurant manager to tracking sales and revenue.

· Assist in development and implementation of new policies and procedure with the Restaurant Manager to enhance restaurant efficiency and profitability.

· Ensure compliance with company policies and standard operating procedures, as well as relevant food and safety regulations.

· Foster teamwork and contribute to smooth operations by working closely with colleagues.

· Undertake any other ad-hoc duties and responsibilities as assigned.

Job Description

• Check Tariff or/and coordinate with Local pricing/procurement/Overseas offices/agents to obtain relevant rates;
• Preparation of quotations based on the instructions given by the sales and timely submission to sales/ customers;
• Follow up on quotation with Customer (existing Customer) or Sales (new Customer) to get indication or feedback, and working in Ticketing System;
• Provide the pricing/ procurement team with a detailed feedback from customers;
• Prepare Job Instruction Form/ Customer SOP and cost summary, and handover to operations;
• Assist Sales or coordinate with Operation staff to update customers’ reports if required;
• Handle escalation from Operations for differences on actual overseas invoices vs cost summary;
• Handle escalation from Operations on Commercial items covered on the Quotation;
• Use of software solutions such as Ticketing System as well as Tariff / Rate Tools;
• Ad hoc task assigned.

Requirements

• Tertiary education in Business, Supply Chain Management / Logistics or equivalent;
• Minimum 3-5 years’ experience in freight forwarding business or related fields.
• Strong verbal and written communication.
• Strong communication skills, both verbal and written.
• Good team player.
• Possess a positive customer-oriented mind set.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job:

• Manage sales activities for multi-brand / model commercial vehicles, including internal combustion, electric, and hybrid vehicles
• Source for new customers, service and manage existing assigned customers to achieve/exceed sales targets and objectives
• Purchase all types of pre-owned commercial vehicles for inventory replenishment
• Manage the selling process, including customer servicing, follow-ups, and attending to sales queries, including walk-in customers
• Manage customer accounts, including required documentation, vehicle-related issues, outstanding payments, and other matters
• Facilitate test drive, vehicle introduction, and handover
• Provide comprehensive information about pricing, leasing, sales, or vehicle information to customers/corporates
• Develop professional knowledge in automotive sales regulations and safety and vehicle knowledge
• Prepare and compile weekly sales activities and reports for management

Requirements:

• Diploma or equivalent qualifications
• Prior experience in insurance, retail, real estate or automotive trade preferred
• A strong passion for the automotive/motoring industry
• Outspoken, strong communication skills, and good listening ears
• Presentable outlook, good phone mannerisms, willing to learn
• Able to function independently, and also able to work with other team members
• Valid Class 3 Driving License (mandatory)

Benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok)
• Medical, Dental & Insurance Coverage
• Comprehensive Training Provided
• Regular company activities & bonding sessions