The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Role Scope:

Develop, implement, monitor, and improve Alcon quality standards across APAC affiliates and distribution locations. The role will ensure operational processes align with Alcon quality requirements and regulatory specifications. The role also includes supervising regional quality teams, inspecting and evaluating the performance of on-going projects, and facilitating training sessions to improve product quality and mitigate quality-related issues.

Major Accountabilities

· Develop and improve Quality Management System (QMS) in the APAC region.

· Align and implement Global Quality management strategies with the Business Strategies for the region.

· Monitor, coordinate, and manage regional quality teams to ensure compliance with internal and external requirements / specifications. Identify preventive programs to mitigate potential risk / non-compliance.

· CAPA Leader for the region, synthesize CAPA and audit findings to identify compliance and business risk, and work with region to develop improvement plans.

· Conduct and organize / support QMS internal and external audits and ensure close out of all the inspection and audit non-conformities.

· Participate in Corporate audit where requires in APAC and follow up on closure of findings.

· Coordinate, communicate and report status on escalation and/or market actions from the region. Drive resolution or concerns from the region with global teams.

· Organize, analyze, coordinate and report on quality metrics to APAC and global management team.

· Lead, drive and implement Lean Six Sigma program in region.

· Provide and organize training on quality matters from time to time.

· Participate, coordinate, and monitor budget and costing for the region.

· Manage and coordinate schedules, appointments, and travel arrangement for APAC QRA leadership team.

· Overseas travel is required for the role (i.e. 20% of travel is involve)

Education: Bachelor’s degree and above. Preferably in Engineering or Scientific field

Experience/Knowledge/Skill:

• Minimum 5 years practical experience in regulated industry in medical devices and supplier quality auditing with 3rd party management in a large multinational medical device or pharma company.
• Influence and drive results from the region QA managers with no direct reporting lines
• Able to work independently and able to perform in an environment with some degree of complexity and ambiguity
• Attention to details and rigor, to be able to run QA operation and project planning and execution
• Fluent in English, competency in computer literacy including Microsoft suite applications.

Key Competencies/Behaviours

• Strong interpersonal skills with a focus on teamwork and ability to foster and manage relationships across multiple departments and functions
• Proactive, innovative, independent worker, has initiative, excellent team player with strong commitment to drive business results

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

Quality Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Overall Purpose of the Job

• The Quality Executive will assist in the management of the day-to-day aspects relating to Quality Management Systems and Compliance
• The Quality Executive owns and implements quality assurance programs designed to ensure effective and consistent processes with established standards.
• The Quality Executive works closely with SLH Operations and 3PL to drive timely resolution on Quality related issues.

Job Description

• Manage quality in product receiving process (including receiving inspection) with 3PL
• Support the inventory management in quarantine cage with 3PL
• Quality oversight on 3PL product destruction process.
• Lead resolution in non-conformances and discrepancies in a timely manner.
• Coordinate between 3PL, Source co. or Franchise on the monitoring of ambient environment (temperature and humidity as required) and handling of issues according to predefined agreements.
• Supports repack, relabeling, over labeling, kitting and reworking operations conducted
• Back-up Coordinator for stop shipment/ recall processes within the DC.
• Support quality management of repacking, relabeling, over labeling, kitted, and reworked
• Support the QA release of product repackaged, relabeled, over labeled, kitted, and reworked
• Supports product complaints, service complaints process and systems.
• Acts as an administrator for automated IT platforms and audits and change control.
• Manages / supports records and document management.
• Supports training management.
• Supports Quality audits and related action planning/implementation.
• Support Escalation of quality issues to the management.
• Responsible for the capture and processing of complaints reported to DC (Products and Distribution related complaints)
• Support the Quality audits (Internal, External and Supplier) of DCs
• Support the GxP (GMP, GDP) compliance of the DC.
• Responsible for day-to-day activities of base business.

Authorities

• Preparation / Review and Approval of validation documents
• Review and approval of repack relabel batch release.
• Product hold and release disposition in SAP for non-conforming material
• Product defect review and approval
• Initiation and review of procedures
• Review and approval of material destructions.
• Approval of Material movement in Quality Hold
• Approver for material destruction declaration form, QA Rejection letter

Qualification:

• Degree in Science (Life Sciences, Microbiology, etc) / Engineering required with minimum 2 years’ experience in QC or QA Function
• Preferably with working experience in Medical Device / Pharmaceutical Industry.

Technical Skills:

• Demonstrated knowledge and experience in quality or operations function.
• Task oriented with proven experience in the delivery high quality work.
• Proficiency in Microsoft Office (PowerPoint) other tools required to develop training materials
• Good analyzing / decision making ability.
• Customer (internal and external) driven approach.
• Knowledge of Good Distribution Practices (GDP), GxP and validation
• Demonstrated knowledge and application of ISO9001, ISO13485 and other international standards preferable.
• Knowledge of manufacturing environment is a plus.

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Responsibilities

• Responsible for the quality management of machined products to ensure that product quality
• Ensuring that our internal management systems are well defined and relevant in meeting international standards and customer requirements.
• Lead and monitor the QMS incl. ISO9001 & ISO 14001 quality system certification and promote continuous improvement.
• Lead the quality team to implement quality inspection and control and manage non-conforming products.
• Participate in supplier evaluation and management to ensure the quality of raw materials and purchased parts.

Requirement

• Minimum Bachelor Degree in Mechanical or Industrial Engineering
• At least 7 years of quality management experience in the machining industry
• Proficient in using office software and mintab statistical analysis software, and possessing Six Sigma quality management knowledge and skills, e.g. SPC tools & 8D reports.
• Strong knowledge and experience in leading ISO9001 & ISO 14001 quality system certification.
• Proficiency in English and Chinese, with the ability to communicate effectively with stakeholders in China.

Game Linguistic / Language Quality Assurance (LQA)

Type of position: Permanent, New role

Salary: S$3500 – S$4800 per month

Location: Based in Singapore

Work Hours: Monday to Friday, 10am to 7pm

Job Scope:

This Game Linguistic Quality Assurance (LQA) will be responsible for ensuring that the localized English version of our various games possess the same high standards and quality when comparing it against the original Chinese version.

This role involves evaluating all the text and word choices within the games, such as on the UI elements, menus, and pop-ups etc. He / She will have to pay close attention to words phrasing, meaning / definition and relevancy.

He / She will also be able to provide feedback and suggestions on UI (User interface), UX (User experience) to improve our players’ gaming experience.

Key Responsibilities:

· Thoroughly play the original Chinese version of the game as well as the localized English version to evaluate linguistic accuracy and quality.

· Be familiar with the various games’ mechanics, story / narrative to understand the intended meaning of the texts.

· Assess the choice of words used in the English localization for appropriateness and definition consistency.

· Identify any awkward phrasing, mis-translations, or areas where the text does not fit within UI constraints (such as words are too long inside the text boxes).

· Provide clear and constructive feedback on specific text passages, suggesting alternative wording where necessary to enhance clarity and engagement.

· Work and communicate with the project teams’ Producer and the localization team to resolve language, UI, UX issues and implement suggested changes to them effectively.

· Any other game QA, project job duties as and when needed.

Job Requirements:

· Good to strong proficiency in both English and Chinese (to play the original created/launched mobile games);

· Possess very good gaming experience, plays a range of games;

· A proactive team player who have a keen eye for details and a meticulous person;

· Possess excellent written and verbal communication skills to give clear feedback and work with colleagues based overseas;

· Previous experience in game QA or related roles is an added advantage.

About Cynapse

Cynapse is an awarded AI Software Product company specializing in Enterprise-grade Vision AI in highly challenging environments. Our software platform is leveraging cutting-edge cloud/on-premises/edge platforms, advanced computer vision algos, advanced ML concepts & models and more.

The company is led by globally renowned experts who previously headed large groups at Microsoft and Intel. The company HQ is located in Singapore (One North Area) and operates in over 10 countries.

Cynapse is looking for a talented and highly motivated Project Management Officer (PMO)/Quality Assurance (QA) Intern to join our team that delivers challenging, enterprise-scale Video Content Analytics solutions to global customers. You will conform to high standards of project planning and management, working in a cutting-edge, dynamic and professionally challenging environment.

Successful interns may be offered a full-time permanent position at cynapse at the end of the internship period.

Responsibilities
The selected candidate will be involved in one or more job items listed below, depending on management decision:

• Supporting the planning and delivery of Vision AI Software Projects/Programs in Singapore and other countries
• Support multiple ongoing projects
• Assist with the project planning, resourcing and scheduling
• Assist in ensuring that projects are delivered on time, and provide timely reports on project status and activities Assist in requirements gathering and validation, solution development and testing, deployment, UAT and solution commissioning
• With guidance, perform usage tests on software thoroughly, identifying bugs and defects.
• Evaluate different functionalities and aspects of the product and generate reports.
• Assist in communicating and managing vendors, sub-contractors, partners and other stakeholders
• Follow the company PM best practices
• Work in an Agile environment (SCRUM)

Qualifications

• Completed at least 1 year of studies as part of a Diploma/Bachelor/Master in one of the following subjects: IT/Engineering/project management
• At least 6 months of experience in managing or delivering IT project/s
• Some Experience with vendors and partner management
• Analytical Thinking
• Innovative, motivated and a quick learner, attention to detail, curiosity, and passion for technology
• Bonus: Technical background/experience with software development

Benefits

• Unique opportunity to work with a talented global team on cutting-edge technologies
• Informal and exciting work environment with flexible hours

Job Types: Full-time, Internship

Contract length: 6 months

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Work Location: In person

RESPONSIBILITIES

• The role involves planning, coordinating, and implementing standards development projects under the national standardization programme administered by Enterprise Singapore.
• Provide secretariat support to the Technical Committees and Working Groups. This includes preparation of agendas, meeting minutes, report compilation, drafting of standards, etc.
• Engage and coordinate with the industry, academia, and government organizations to facilitate the development, promotion, and review of Singapore Standards and Technical References.
• Organizing key standard launches events and other outreach events.
• Collaborate with key stakeholders to identify, develop, and launch new standards. This includes conducting consultations and ensuring that standards are aligned with industry needs.
• Assist in the industry and technical research for the development of new/review of standards. Conduct verification studies to identify users of the standards.
• Handle inquiries regarding standards in your area of responsibility, ensuring prompt and accurate responses to stakeholders.

Requirements

• Minimum Diploma qualification in quality and safety / Fresh graduate are welcome to apply
• Preferably with at least three (3) years of relevant work experience in safety or manufacturing related field
• Preferably with secretariat experience
• Min. 3 years of experience in quality, safety or manufacturing industry is advantageous
• Results-oriented and able to manage and execute projects in a team and independently.
• Possess good interpersonal skills and work well with various stakeholders
• Good writing and communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other productivity tools

We are a company that locally manufactures processed food products. We aim to expand the range of products we procure and produce to appeal to the taste of the Filipino community.

We are looking for an energetic, resourceful, knowledgeable and skilful individual who can oversee the production/manufacturing and control the quality of our products.

As our Quality Control Manager, you are expected to:

- To have good knowledge of the ingredients and the products source from Philippines.

- To set the requirements standard for raw materials/ingredients, products from suppliers from multiple regions in the Philippines and monitoring their compliance

- To ensure that the company’s produce and products are up to the industry’s standards by inspecting items and overseeing the production and manufacturing processes

- To understanding of the client's needs and requirements and review the quality standard.

- Help to facilitate the necessary arrangements for importing goods from the Philippines.

- To organize, engage and actively participate in trade events.

Jog Requirements:We are a company that locally manufactures processed food products. We aim to expand the range of products we procure and produce to appeal to the taste of the Filipino community.

We are looking for an energetic, resourceful, knowledgeable and skilful individual who can oversee the production/manufacturing and control the quality of our products.

As our Quality Control Manager, you are expected to:

- To have good knowledge of the ingredients and the products source from Philippines.

- To set the requirements standard for raw materials/ingredients, products from suppliers from multiple regions in the Philippines and monitoring their compliance

- To ensure that the company’s produce and products are up to the industry’s standards by inspecting items and overseeing the production and manufacturing processes

- To understanding of the client's needs and requirements and review the quality standard.

- Help to facilitate the necessary arrangements for importing goods from the Philippines.

- To organize, engage and actively participate in trade events.

Jog Requirements:

Be able to read, write and speak in both and Filipino (Tagalog, Cebuano and Hiligaynon). This is critical as the job entails meeting up and liaising with Filipinos from different parts of the country on the quality of their produce, ingredients, products and suppliers.

A Bachelor’s Degree in any of the following Discipline: Arts/Business/Social Sciences/Mass Communications/Marketing

Minimum 8 years of relevant experience in the Philippine Food Industry

Strong communication, organisation and time management skills

Resilient, Independent and Driven to succeed

We regret to inform that only shortlisted candidates will be notified

Be able to read, write and speak in both and Filipino (Tagalog, Cebuano and Hiligaynon). This is critical as the job entails meeting up and liaising with Filipinos Suppliers from different parts of the country on the quality of their produce, ingredients, products.

A Bachelor’s Degree in any of the following Discipline: Arts/Business/Sciences/Mass Communications/Marketing

Minimum 8 years of relevant experience in the Philippine Food Industry

Strong communication, organisation and time management skills

Resilient, Independent and Driven to succeed.

Only shortlisted candidates will be notified

About SHOKZ

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone

conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear

design. Utilising numerous patented acoustics and health technologies in areas like bone conduction and other

related acoustic technology, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”)

series and their bone-conduction hearing aid product line.

Job Scope:

1. Work as a market quality representative in Southeast Asia (Singapore, Malaysia, Thailand, etc.), collecting

quality information of client products (terminal products and POP display racks) through business trips and store

inspections, listing problem points and promoting internal improvement within the company, enhancing user

experience and satisfaction

2. Research the market return data and trends. Establish a product return model to measure the quality level of

the product market, and decompose responsibility for quality issues to each business unit based on physical

analysis to identify improvement opportunities

3. Bridge the gap between consumers and SHOKZ, dive deep into local stores and after-sales processes, identify

improvement & risk points, and promote SHOKZ's development

4. Other assigned tasks.

Job Requirement：

1. Bachelor's degree or above, majoring in science and engineering

2. Having excellent teamwork and communication coordination skills, having strong self motivation, able to flexibly respond to

changes

3. Located in a subsidiary in Singapore, required frequent business trips to Malaysia, Thailand, Japan, South Korea, and other

countries

5. Passionate about learning and sports.

SHOKZ (SINGAPORE) PTE. LTD.

Contact Person：Leon Li（HR Manager）

Email：[email protected]

Offcial Website：http://shokz.com

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible in leading a reliability engineering team to execute transfer technology qualification, reliability monitor, process change evaluation, and manage customer-focused reliability requirements.

Key Responsibilities:

• Establish reliability test laboratory and manage the daily operation.
• Implement and optimize reliability test methodologies, ensuring alignment with industry standards and client expectations.
• Conduct qualification specifications for transfer technologies, guiding teams in the development and execution of testing methodologies.
• Manage the execution of reliability qualification processes, ensuring continuous monitoring and timely interventions for corrective actions.
• Apply advanced statistical tools and quality assurance methods to proactively detect and address potential reliability issues.
• Assess reliability risks for customer products, providing strategic guidance to mitigate potential issues.
• Manage worldwide customer reliability specifications and requirements.

Education Qualification & Essential Experiences:

• Bachelor's degree or higher in EE/Physics/Material Science or other related engineering discipline.
• At least 15 years of experience in Integrated Circuit process and Reliability Assurance management.
• Strong knowledge of semiconductor device physics, wafer-level reliability, and statistical quality control methods.
• Experience in risk assessment and developing corrective action plans.

Personal Attributes:

• Strong leadership skills
• Excellent interpersonal, written, and verbal communication abilities.
• Ability to multitask effectively and solve problems efficiently.
• Enthusiastic and able to motivate a team to achieve exceptional results.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.es.

Responsibilities:

Carry out activities to addresss & resolve Non-Quality Events (NQEs)

Monitors & carry out activities to resolve NQEs at various product / production lines

• Monitors & records NQEs from the production line
• Reviews, analyses & validates NQE contents
• Executes immediate containment actions for NQE e.g., hold lot in Manufacturing Execution System (MES), etc.
• Prepares and consolidates quality issue review topics (to share on the progress of follow ups on NQEs / MRBs) prior to daily meeting with Yield Dept
• Prepares information package required for MRB (e.g. event chronology, preliminary investigation and analysis results, etc.); Facilitates MRB meetings
• Records, follow ups and reports Quality Engineering activities (e.g. NQE, MRB, etc.) on Quality Activities Tracker

Issues & drives 8Ds for NQE issues

Monitor product thru Quality Gate

Applies Quality Gate (QG)

• Monitors & records QGs results from the production line
• Performs lab analysis (e.g., SEM / EDX) on QG failed parts
• Participates in task forces (defect analysis, risk assessments)

Following the detection of QG failed lots, proposes short-term actions to ensure integrity of the quality of products and / or processes (i.e., equipment shutdown, etc.)

Others

Data Analysis: Pulls, plots capability & trend and analyses data from JMP & Klarity

Reports: Updates & presents various Quality Engineering reports & KPIs

Others: Performs audits and other tasks as may be assigned

Requirements:

Educational Qualifications :

Diploma – Minimum 2 years of relevant experience in a manufacturing environment

Higher NITEC – Minimum 3 years relevant experience

NITEC – Minimum 6 years relevant experience

Technical / job knowledge :

• Knowledge in Quality tools and methods (SPC/MSA/FMEA, Problem-Solving & Audit skills) is an advantage
• Knowedge in statistical tools (e.g. JMP, Klarity, etc.) is an added advantage
• Knowledge and skills in lab (SEM/EDX, etc.) is an added advantage
• Knowledge of semiconductor products & manufacturing processes

Personal capabilities :

• Meticulous and with a sense of initiative, responsibility & urgency
• Team player with positive attitude and willingness to learn

Others :

• Able to work on normal swing shift (Sunday - Thurs), 8.30am to 6pm

Who are we?

We are the University of Cambridge research centre in Singapore called Cambridge CARES, sponsored by the NRF CREATE program CAM.CREATE. Health-driven design for cities (HD4) is a collaborative research programme between the University of Cambridge, Nanyang Technological University and National University Singapore within Cambridge CARES.

HD4 sits at the heart of Singapore’s global research and development hub and paves the way for a sustainable and healthy city. It will undertake research in the following key areas: characterising the features of the environment that potentially impact health in Singapore; understanding the links between environmental factors, individual behaviour and health outcomes; observing the impact of environmental change on health in Singapore; simulating the impact of potential changes on the health of Singaporeans; and working with government agencies to co-develop data-rich public health tools.

The scientific techniques, technologies, tools and most importantly the knowledge gained through the programme will create a comprehensive systems view of how the urban environment affects population health in Singapore. The programme will train and enrich the talent pool of the next generation of researchers, and benefit from local and international expertise and an innovative interdisciplinary research ecosystem. It will provide the basis for a data-rich public health framework, supporting the development of a healthy Singapore.

Who are we looking for?

We are seeking a highly skilled and motivated Air Quality Modeller to join HD4. Working collaboratively with a team of population health scientists, geospatial scientists, and data engineers the post holder will lead on building various emission inventories and air quality models for Singapore which incorporate the various air pollution sources in the country and allow for linkage with the geolocations of participants of the Singapore 100K cohort (SG100K), including some geo-located behavioural data. The models will also be set-up and used subsequent scenario modelling to estimate the impact of interventions on air quality and health and disentangle the various sources through source apportionment. This role requires a multi-skilled individual that can work independently and collaboratively in a multidisciplinary team environment.

Key Responsibilities:

• Collaboration: Work closely with researchers to understand the data needs of the programme and contribute to the design of scientifically robust and policy relevant models linking emission inventories to air quality models and spatially and temporally assigning exposures for human participants in subsequent epidemiological analyses and health impact assessments.
• Data, identification, production, and assembly: Collaborate with team and external scientists, national and local organizations, and conduct independent literature reviews to produce and synthesise the required data sources with high temporal and spatial resolution and to link data across various sources.
• Data verification validation: Identify and use various primary collected data and published secondary data from peer-reviewed and grey literature to verify and validate produced emission and air quality model outputs. Ensure model robustness through cross-checking, calibration, and validation through multiple iterations.
• Model building: Build operational and validated air quality models and link their outputs to human participants in static (e.g. at home address) and dynamic exposure (assigning exposures to other locations outside the residential address only e.g. while travelling) assignment for diverse population groups.
• Support: Provide technical support and training to researchers.
• Documentation: Create and maintain comprehensive documentation for model development, verification, and validation. Support project reporting and paper writing and submission to peer-reviewed journals.
• Innovation: Stay updated with the latest advancements in emissions and air quality modelling, and exposure assignment, to incorporate new technologies and methodologies.
• What skills will you need?
• Education: PhD degree in a relevant field.
• Experience: Proven experience in emissions and air quality modelling and validation.
• Technical Skills:

1. Expertise in emissions modelling
2. Expertise in air quality modelling and air pollution dispersion models such as ADMS-Urban and assigning exposures to other locations outside the residential address only
3. Expertise in geographical exposure assignment including for data with high temporal and spatial resolution
4. Practical experience of model building, verification, calibration, and validation
5. Understanding of health effects and health impact assessment methods
6. Proficiency with spatial analysis tools, databases, and libraries (e.g., ArcGIS, QGIS, PostGIS) and programming languages (e.g., Python, R) for GIS applications
7. Proficiency in programming languages such as R, more advanced coding e.g. C++ or Java would be an advantage
8. Knowledge of and interest in the study of air pollution’s health effects and its methodological challenges

• Communication: Excellent verbal and written communication skills in English, with the ability to convey complex scientific concepts to both technical and non-technical audiences.
• Research Methodology & Critical Thinking: Strong foundation in research methodology, critical thinking, and problem-solving abilities
• Proficiency in Office & Collaboration Tools: Strong skills in Microsoft Office applications (e.g., Excel, Word, PowerPoint) and familiarity with collaboration tools (e.g., Teams, Slack, SharePoint, GitHub).
• Independent & Collaborative Work: Ability to work independently on complex research tasks while effectively collaborating with multidisciplinary teams across multiple institutions and projects.
• Ethical Research Practices: Commitment to maintaining high ethical standards in research, including data integrity and responsible conduct.

Preferred Qualifications:

• Publication & Presentation Experience: Experience in publishing research in peer-reviewed journals and presenting findings at conferences or academic settings.
• Database Management: Experience with database management systems and data warehousing, including the ability to handle large datasets.
• Knowledge of software development methodologies and best practices.
• Familiarity with remote sensing and GPS technologies.
• Experience working with sensitive (e.g., personally identifiable) data.
• Experience or exposure to environmental epidemiological studies.

What can we offer you?

• A stimulating working-environment with friendly, highly motivated colleagues.
• Opportunities to develop and implement new ideas in a creative environment.
• A competitive salary in line with your skills and experience.
• A comprehensive medical insurance cover as part of your employment.
• Opportunity to work as part of a world-leading scientific research programme.

Please note this post is mainly based in the CREATE Tower at NUS University Town, Singapore.

How to apply?

Please apply by uploading your CV and academic transcript to https://jobs.employmenthero.com/jobs/cambridge-cares-air-quality-modeller-ai-researcher-for-hd4-hk-jw-7h79g.

If you have any questions, please feel free to reach out to the HR team at [email protected].

RESPONSIBILITIES & ACCOUNTABILITIES

1. Install and configure software, hardware and networks

2. Monitor system performance and troubleshooting issues

3. Ensure security and efficiency of IT infrastructure

4. Maintain and support essentials IT assets (PC, laptops, tablets, printers).

5. Define and improve all system and network operations processes.

6. Collaborate with vendors to implement, provide technical support for network infrastructure and networking equipments.

7. Provide ongoing user support for current systems and Windows Desktops.

8. Assist in preparing IT Budget, monitor and manage IT expenses.

9. Travel to various locations to perform setup, upgrading and maintenance jobs.

REQUIREMENTS

1. Minimum Diploma/Degree holder or equivalent.

2. Minimum 2 years relevant working experiences in system/network administration.

3. Well versed with Windows/iOS systems.

4. Required Skills: Network Security, Diagnostic Test, Software Troubleshoot, Hardware Troubleshoot, MS Office, Video Conference.

5. Hands-on experience and able to resolve a wide variety of IT issues.

PSA CLUB is a members’ club for the staff of PSA Singapore. Comprising of a fully-equipped gym, function rooms, lounge and in-house sports and leisure facilities like badminton courts, futsal court, snooker tables, karaoke rooms, mahjong rooms and virtual reality room. The club is equipped for business and leisure with a wealth of experiences for its members to enjoy.

Duties And Responsibilities:

• Draw up, plan and execute sports and fitness-related activities / events as well as review existing activities / events and propose improvements regularly
• Prepare budget for sports and fitness-related activities / events and ensure activities are spend within budget
• Oversee the gym and arrange for gym equipment repair and servicing, enhancements and replacements
• Handle and maintain gym membership records and fees due
• Ensure smooth operations of the club daily including general housekeeping and security
• Handle and oversee arrangements and setups for facility bookings and events
• Ensure quality customer service is maintained
• Ensure that all policies and procedures are enforced and maintain proper compliance at all times
• Perform all supervisory responsibilities as directed by Club Manager
• Perform other duties as assigned+

Requirements:

• Supervisory experience is preferred
• Able to work 2 rotating shifts and on weekends and public holidays
• Conversant with IT applications, MS Word, MS Excel etc
• Pleasant personality with good communication skills, both written and oral
• Good interpersonal skills including courtesy, professionalism and cooperative attitude
• Team player with the ability to work in a fast-paced environment
• Diploma from a recognised institution or GCE “O” or “A” Level with relevant experience

BENEFITS

• Uniform shirt provided
• 14 days annual leave
• Dental and medical
• AWS and performance bonus

Position Summary

Member of Technical Staff, QA (Process Quality Control) is responsible to develop & deploy inspection procedures to ensure conformance of material to be released. Candidates with experience in semiconductor manufacturing environment are encouraged to apply for this position.

Key Responsibilities:

• Develop, plan & coordinate incoming/outgoing process and procedure.
• Ensure conformance according to ISO / IATF standards.
• Establish, implement & maintain processes & tools for inspection.
• Manage inspectors for execution of daily operational inspection aligned to Production Plan.
• Setup reporting procedure & ensure systematic recording of quality issues and defects.
• Work with relevant departments to uphold product quality, manage costs and ensure customer satisfaction.
• Conduct analysis of quality data to identify potential systemic issues & initiate improvements.
• Core member in new product / process introduction to ensure safe launch.
• Other ad-hoc activities assigned by the reporting manager.

Requirements:

• Bachelor’s Degree in any Engineering discipline.
• At least 5 years of relevant experience in semiconduction production & inspection processes.
• Well-versed with inspection plans, interpret drawings & deployment of analysis tools such as OGP (optical gaging) and even design customized jigs to aid inspection process.
• Working knowledge of MSA, GR&R, FMEA, Control Plan, SPC & 8D, JMP or Minitab, SAP, Tableau.
• Possesses the analytical ability to structure processes and procedures, identify trends and patterns, as well as resourcefulness to propose solutions.
• Demonstrate commitment to high levels of quality and customer satisfaction.

Key Responsibilities:

· Conduct in-depth benchmarking, pricing and profit analysis, generate value-added management reports, identify and monitor key performance metrics that drive business results.

· Perform cost analysis, operation leverage and breakeven study.

· Evaluate factory operational process and costing, identify improvement areas. Collaborate with stakeholders to standardize and implement best practices, costing method and operating models.

· Develop and maintain financial models to support decision-making, such as pricing models, profitability models, and scenario analysis tools.

· Assess the financial impact of new business opportunities and initiatives.

· Review full set of financials and management accounts, summarize the key findings in clear format.

· Work closely with commercial teams and various stakeholders to establish, standardize and promote best practices and operation models to drive operational excellence

· Risks monitoring and control, including financial risk, business risk and operational risk

· Involved in annual audit, coordinate and liaise with auditor and internal parties for the preparation of annual financial statements

· Support and monitor Joint-Venture accounts.

· Other ad-hoc projects and assignments as required.

Prerequisites:

· Bachelor’s degree or above in Business Finance, Accountancy or equivalent qualification.

· CFA and or ACCA certification referred. Strong foundation in finance management and management accounting.

· 3-6 years of relevant experience, audit background is an advantage.

· Proficiency in financial modelling and data analysis tools e.g., Excel, financial planning software.

· Familiarity with ERP systems (e.g., SAP, Oracle) and data visualization tools (e.g., Tableau, Power BI) is advantageous.

· Proven expertise in processing and analyzing massive datasets

· Exceptional analytical and problem-solving skills

· Good communication and presentation skills

· Solid understanding of financial principles, financial statements, and financial analysis techniques.

· Self-motivated, resulted driven and detail-oriented mindset, with a focus on accuracy and data integrity

· Adaptable to a fast-paced, evolving environment and capable of meeting tight deadlines.

· Willing and able to travel (All regions, including Africa and India).

ACCOUNTS EXECUTIVE

Responsibilities

· You would be involved in the preparation of full sets of accounts for clients using accounting software, assist in the preparation of information for GST submissions, tax computations as well as the preparation of schedules and reports for both management and for the preparation of the client’s annual financial report and to assist in other special assignments.

· Develop and maintain long-term client relationship.

Requirements

· Candidates must be suitably qualified with at least Diploma/Advanced Diplomas/ Bachelor’s Degree in Accounting, Finance or other professional qualifications

· At least 1 to 2 years of related working experience

· Excellent analytical, verbal and written communication skills both English and Mandarin (in order to liaise with Mandarin speaking associates)

· Familiar with accounting software (SAGE Accpac , Quickbooks , MYOB)

Why Join Us

The Firm recognizes and acknowledges that the quality of our people are the key drivers to the Firm success and hence, the Firm is constantly on the look-out for dedicated and committed professionals to grow with the Firm.

In attracting, retaining and motivating our people the Firm endeavor in providing a continuous learning environment in equipping our people with the necessary skills that help the Firm in fully developing our people potentials and professional growth.

If you have what it takes:-

Please email/send your comprehensive resume, including a recent photograph and to include the following details:-

1. Reasons for leaving current employment

2. Availability / Notice period required

3. Last drawn/ current and expected salary

4. References (if any)

The Recruitment Partner

ACFOSS PAC

100D Pasir Panjang Road #02-11

Meissa

Singapore 118520

Email: [email protected]

Website : www.acfoss.com.sg

We regret to inform that only shortlisted candidates will be notified

1. Role Description:

This position reports to the Head of Operations and interfaces with all departments. TES Capital is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace

2. Specific Responsibilities

To primarily assist on administrative functions, which would include:

a) preparing insurance forms and agreements accurately

b) scanning, filing and printing of documents

c) maintain customer database

d) assist in preparation of payments to insurers and clients

e) liaising with insurance companies and clients on documentation matters

f) coordinating the execution of documents with clients

g) generate invoices and receipts for clients

h) Assist with other administrative or ad-hoc matters when requested

3. Competencies

a) Active participation in administrative process, including developing goals, objectives and processes

b) How to engage colleagues and clients professionally

c) Gain experience with database management and record keeping

4. Duration of Attachment Offered

6 Months with permanent position offered if performance is satisfactory

Position Title: Sales Executive
Location: Singapore
Employment Type: Full-time

Job Summary

We are seeking a dynamic and results-driven Sales Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and driving sales to meet or exceed targets. This role requires strong interpersonal skills, a customer-focused approach, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Client Acquisition: Identify and pursue new sales opportunities through leads, referrals, and networking.
• Relationship Management: Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Sales Targets: Achieve or exceed monthly and quarterly sales goals.
• Product Knowledge: Develop a deep understanding of the company’s products and services to effectively communicate benefits to potential clients.
• Market Analysis: Monitor industry trends and competitors to identify new opportunities.
• Proposal Preparation: Prepare and deliver persuasive sales presentations and proposals tailored to client needs.
• Negotiation: Negotiate contracts and close sales while maintaining profitability.
• Reporting: Maintain accurate sales records and prepare regular reports on sales performance and market feedback.

Qualifications & Skills

• Diploma or degree in Business Administration, Sales, Marketing, or a related field.
• Proven experience in sales or a similar role is preferred.
• Excellent communication, negotiation, and presentation skills.
• Strong problem-solving abilities and a proactive mindset.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.

Employment Compliance with MOM Regulations

This job role complies with Singapore’s Ministry of Manpower (MOM) regulations and incorporates the following measures:

1. Fair Consideration Framework (FCF):The position will be advertised on MyCareersFuture.sg for at least 14 days to ensure fair consideration of Singaporean candidates before exploring foreign talent.
   
2. Tripartite Guidelines on Fair Employment Practices (TGFEP):The recruitment process adheres to merit-based hiring practices, with no discrimination based on age, gender, race, religion, marital status, or disability.
   
3. Work Pass Compliance:Employers will ensure that any foreign hires meet the criteria for Employment Pass (EP) or S Pass, including salary thresholds, qualifications, and work experience.
   
4. Flexible Work Arrangements (FWAs):The company complies with MOM’s requirements for formal flexible work arrangement (FWA) requests to support work-life balance.
   
5. Background Verification:All shortlisted candidates will undergo thorough background checks to validate qualifications and work history.
   

Salary & Benefits

• Attractive salary with performance-based commissions and incentives.
• Opportunities for career advancement and professional development.
• Comprehensive medical and wellness benefits.
• Hybrid or flexible work options available.

How to Apply

Interested candidates are encouraged to submit their resumes and cover letters to [email address] by [closing date]. Shortlisted applicants will be contacted for further discussion.

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

This role offers a unique opportunity to blend traditional executive support with a strategic planning focus, contributing to the organization’s long-term goals and decision-making process. You will be supporting the conducting of research, analysing data, and providing valuable insights to the Senior Leadership team to facilitate strategic planning and business growth.

Responsibilities:

Administrative Support

• Administrative support to Top management, including but not limited to calendar management, meetings (internal/external) coordination, travel arrangements, expense claims.
• Manage sensitive and confidential information with discretion
• Plan day-to-day schedule in an efficient and error-free manner
• Organize, plan and coordinate management events and meetings.
• Collaborate with key management team across divisions and countries to ensure alignment of initiatives and communications
• Provide divisional administrative support relating to general administration, organizational changes and business continuity.

Strategic Support

• Support the Senior Leadership team in the organization’s strategic planning, transformation and change management initiatives.
• Conduct research to identify trends, opportunities and risks that impact the organization’s strategic goals.
• Analyse relevant data sets extract meaningful insights to support strategic initiatives and decision-making processes.
• Keep abreast of current affairs, economic & industry trends, market dynamics, and emerging technologies that may impact the organization’s strategic direction
• Preparation of reports/presentation materials

Requirements:

• Bachelor’s degree in any discipline.
• Minimum 3-5 years of relevant working experience
• Excellent communication skills, with the ability to present complex information in a clear and concise manner
• Professional C-level (& secretaries) communication skills across Asia regional countries
• Strong proficiency in MS Office Suite and Dala Analysis tools.
• Meeting convention and event organization skills
• Strategic thinker with strong business mindset
• Discreet and ability to handle confidential information
• Fast worker and street-smart in problem solving
• Possess good initiative and pleasant disposition
• Exceptional organizational and multi-taking abilities
• Adaptable and with ability to work in ambiguous and fast-paced environment.
• Positive learning attitude, a strong team player
• Self-driven & fast learner
• Good time management and ability to prioritize tasks
• Experience working in a regional office preferred
• Proficiency in Japanese (read, converse and write) would be an added advantage as this position will need to liaise with Japan HQ on a frequent basis, on matters which may include but not limited to day to day matter, translation of document from Japanese to English (vice versa).

Responsibilities

• Develop new customer.
• Mainting contact with existing client that will be handing over the accounts..
• Achieving sales targets set by the company.
• Seek opporunity for new project for new and exiting customers.
• Keep track of customers order with co-ordinator.

Requirements:

• Candidate must possess at least a Diploma in any field.
• 2 years above of sales experience in printing industry in Singapore.
• Good interpersonal skill and negotiation skill.
• Able to work indepently as well as a team.

Responsibilities

1. Manage Crew Recruitment Process

· Maintain effective communication and build strong relationships with crewing agencies to facilitate recruitment.

· Assist in screening and evaluating candidates to ensure they meet company standards.

· Verify the qualifications and certifications of potential and newly recruited crew members.

· Liaise with agents regarding crew contract matters and assist in negotiations as needed.

2. Manage Crew Deployment

· Monitor crew and vessel certificate validity, providing support to superintendents on manning issues.

· Track crew contract status and work permit validity, arranging crew changes as necessary.

· Develop and manage deployment schedules, updating crew manifests based on availability.

· Oversee day-to-day administrative tasks, including leave scheduling, grievance investigations, and disciplinary matters, escalating complex issues to senior management as required.

3. Administer Digital Port-Related Matters

· Oversee digital port processes to ensure compliance with relevant port regulations.

· Monitor and review shipping and port circulars from the Maritime and Port Authority of Singapore (MPA), addressing any crewing-related implications.

Job specification

· Bachelor’s Degree in Maritime Studies, Logistics, Business Administration, or a related field.

· Proficiency in Malay preferred, due to crew demographics.

· 2-3 years of experience in crewing or maritime operations, ideally in a similar role.

· Strong understanding of international maritime regulations, including STCW Convention.

· Familiarity with Singapore maritime regulations and MPA requirements.

· Excellent communication and relationship-building abilities.

· Strong administrative and multitasking capabilities.

Singapore Advanced Research and Education Network (SingAREN)is Singapore's National Research and Education (R&E) Network and the sole provider of local and international networks dedicated to serving the R&E community in Singapore. SingAREN facilitates high-speed transfers of large datasets, both domestically and across international boundaries, for scientific research and enables advanced network technology demonstrations through its resilient links and high-speed fibre network.

The SingAREN Open Exchange (SOE) interconnects Singapore’s R&E community to the R&E networks in other countries, including Asia, Australia, Europe and the US. For more information, please visit singaren.net.sg

We invite you to join SingAREN’s dynamic team as:

Administration Executive

You shall play an integral role in supporting the Finance and Administrative functions of SingAREN. You will be involved in Finance, Membership & Contracts, HR, and other administrative activities of SingAREN.

Key Responsibilities

Finance

· Manage Accounts Receivable and Accounts Payable (billing to customers, follow up on customers’ payments, process payments to vendors)

· Perform bank reconciliation

· Maintain accurate records for billing and payments

· Process staff’s reimbursement claims

· Support preparation of management accounts, audits and regulatory reporting

· Monitor and renew status of financial assets

Administration

· Key liaison person for the full spectrum of activities relating to Membership and Service subscriptions, including new sign-ups and contract management.

· Minutes taking, scheduling and logistical support for meetings, including company meetings and visits by external parties.

· Plan, facilitate and coordinate company events and employee welfare

· Provide administrative support for SingAREN’s procurement activities

· Support Human Resource activities as assigned

· Oversee office operations such as replenishment of office supplies and pantry items

· Support ad-hoc projects and other duties as assigned by the Reporting Officer

Requirements

· Diploma in Business Administration, with at least 3 years of relevant work experience.

· Proficient in Microsoft Office, in particular Microsoft Excel

· Competent in working with financial data

· Attention to detail and high level of accuracy

· Excellent writing skills

· Excellent analytical and problem solving skills

· Self-motivated, mature, resourceful and adaptable

· Ability to work independently and as a team player

· Possess effective communication and interpersonal skills

This is a contract position on a renewable basis.