Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

The Job

1. Data Protection Compliance:

• Assist in reviewing, updating, and maintaining data protection policies and procedures.
• Ensure organizational practices comply with data protection regulations (e.g., GDPR, CCPA).

2. Data Inventory and Mapping:

• Help update and maintain records of processing activities (ROPAs).
• Assist in mapping data flows to identify risks and gaps.

3. Data Protection Impact Assessments (DPIAs):

• Support in conducting Data Protection Impact Assessments (DPIAs) for new or existing processes.

4. Training and Awareness:

• Help coordinate data protection training sessions for employees.
• Develop awareness materials on privacy and data security practices.

5. Incident Response:

• Assist in responding to data breaches, including investigation, documentation, and reporting.
• Ensure incidents are escalated to appropriate teams when necessary.

6. Auditing and Monitoring:

• Assist in internal audits and drills to identify data protection compliance gaps.
• Provide administrative support for external audits.

7. General Administrative Tasks:

• Maintain accurate records of all data protection-related activities.
• Prepare reports and presentations as required.

Any other tasks as assigned by ADPO/DPO.

The Person

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline.
• Preferably undergone Fundamentals of PDPA and/or Practitioner Certification in Personal Data Protection.
• Experience in compliance/audits especially data protection compliance.

The Supplier Quality Engineer will be based in Changi South.

Job Responsibilities

• Attend day to day part quality issues / MRB reviews.
• Serve as the primary point of contact for all supplier-related quality issues.
• Cross-Functional Collaboration: Collaborating with internal teams, such as Engineering, Procurement / Buyer, Planner, Operation, Logistic to address any supplier-related quality issues.
• Collaborating with suppliers to identify root causes of quality issues and implementing effective corrective and preventive actions. Review CAPA effectiveness, ensure no repeating occurrence.
• Work with IQC team in reviewing incoming parts from suppliers with no defects and ensure quality.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders as well as customers.
• Seek for Continuous Improvement with suppliers.
• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.
• Support supplier audits to ensure compliance with quality standards and regulatory requirements.
• Support evaluation and approve new suppliers based on quality performance and capability assessments.
• Documentation: Maintaining accurate records, reports, and documentation related to supplier audits, evaluations, and inspections.
• Supports supply chain in the selection and qualification of suppliers’ parts being procured - FAI (First Article Inspection).
• Any ad-hoc duty as assigned by Superior.

Job Requirements

• Requires a Bachelor’s Degree in Engineering or related field with minimum 3-4 years of related experience.
• Requires experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers, internal teams, and customers.
• Able to read blueprints and/or drawing standards.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

We are seeking a dedicated and experienced Executive/Senior Executive, Finance professional to join our dynamic team. In this role, you will manage critical financial operations, including revenue tracking, reporting, and compliance. You will play a key role in ensuring financial accuracy and efficiency, while contributing to system improvements and audits. If you are detail-oriented, organized, and have a passion for finance, we invite you to apply and become an integral part of our organisation.

Responsibilities:

Revenue

• Prepare monthly Income Report.
• Obtain timely payments and receipts from clients within agreed payment terms.
• Perform follow-up via phone call, email or letter for overdue debts.
• Monitor client account details for non-payments, delayed payment and other irregularities.
• Prepare provision and bad debts for clients.
• Perform monthly Bank Reconciliation.
• Banking & Process Giro Application.

Reporting

• Prepare and updates Resident’s Trust Fund & deposits paid by Clients.
• Prepare and submit quarterly subvention to MOH.
• Assist in the preparation of Medifund & Subvention audit by MOH.
• Assist in system implementation.
• Assist in external and internal audit.
• Comply with policies and requirements.

Others

• Handle petty cash.
• Maintain Annual Fixed Asset Count and Petty Cash Count.
• Undertake any other duties as assigned by Reporting Officer and Head of Centre, including supporting systems testing and periodic work process related reviews.
• Complete administration and other duties satisfactory and on time.

Job Requirements:

• A diploma or degree in Accountancy is required.
• Preferably 2 years relevant experience.
• Good teamwork and communication skills.
• Hands on experience with Accounting Software and MS Office.
• Good initiative and willing to learn and improve.
• Detail oriented and organised.

Position Overview

The Boarding Executive plays a pivotal role within the boarding school community, collaborating with

the boarding management team to ensure smooth daily operations, foster a positive living environment,

and support the holistic development of students.

Key Responsibilities

1. Student Care & Development

• Promote self-discipline and effective time management among boarders.
• Provide care and guidance to nurture students' social and emotional growth.
• Create a supportive atmosphere for academic and personal development.
• Equip students with essential life skills, including conflict resolution, independence, and character building.
• Cultivate a sense of belonging through active engagement in programs and activities.

2. Operational Management

• Build trusting relationships with students and address their concerns.
• Maintain discipline, safety, and security within the boarding community.
• Act as a liaison between parents, teachers, and assigned students.
• Plan and lead boarding programs and activities to enhance the boarding experience.
• Handle administrative tasks, including record-keeping and communication.

3. Facilities & Routine Oversight

• Conduct regular room and hygiene checks and follow up on any issues.
• Manage reception duties as needed.
• Provide operational support during weekends, school holidays, and public holidays, including night shifts.

4. Additional Responsibilities

• Undertake ad hoc tasks and other responsibilities as assigned by the Reporting Officer.

Qualifications & Requirements

• Minimum diploma holder.
• Strong interpersonal skills, with empathy for students and the ability to manage job demands.
• Proficiency in English (written and spoken) and Mandarin (spoken) to communicate effectively with Mandarin-speaking stakeholders.
• Organized, detail-oriented, and adept at multitasking.
• Experience in boarding services, youth mentorship, or similar fields is preferred.
• Additional certifications (e.g., first aid) counselling or mentoring experience are advantageous.
• Willingness to reside on campus and work night shifts during weekdays and weekends.

Ideal Candidate Profile

A compassionate, disciplined, and resourceful individual dedicated to fostering a nurturing and structured

environment where students can thrive academically, socially, and emotionally.

JOB DESCRIPTION

• Preparation of full set of accounts for a portfolio of clients;
• Computation and submission of Corporate Tax returns;
• Preparation and submission of GST returns;
• Compilation of Financial Statements in accordance with SFRS and Companies’ Act

REQUIREMENTS

• Diploma or degree in accountancy or equivalent qualifications;
• Preferably have at least 1 year working experience in preparing full set of accounts;
• Prior working experience in an accounting/audit firm will be advantageous;
• Proficiency in accounting software will be advantageous;
• Possess working knowledge on accounting and tax concepts;
• Keep abreast with FRS standards, Tax and GST regulations;
• Good interpersonal skills and self-driven;
• Able to work independently and interdependently;
• Able to provide quality work within deadline;
• Possess a high attention to detail and professionalism.

Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

Substantial background in working with Indian Tandoor and preparing delicious Curries

o Specialty dishes include Tandoori Chicken, Butter Chicken, Kebabs and Indo Chinese dishes

o Familiar with Indian culinary cooking methods, products and techniques

o Strong background in indian influenced practices utilized in the culture and cuisine

o Knowledge of Indian spices and cooking tools.

o A multi-skilled Chef with good all-round food preparation and catering expertise.

o Capable with a track record of dealing with all kitchen, canteen and culinary related issues.

o A proven ability to react in areas that require immediate attention and ensuring that all food is always presented to the highest possible standards.

o Ambitious and seeking to continually broaden knowledge of food, cutting edge cuisine, and overall event presentation.

o Ensure that the food meets the quality standards as determined by the management

o Plan, direct and execute food preparation and cooking

o Planning and management of event as per client requirement and to budget

Position Overview
We are seeking a detail-oriented and organized Wholesale Food Administrator to support the day-to-day operations of our wholesale food business. The ideal candidate will be responsible for administrative tasks, ensuring smooth order processing, inventory management, and excellent communication with clients and internal teams. This role requires strong multitasking skills, familiarity with the food industry, and a customer-focused mindset.

Key Responsibilities

• Order ManagementProcess and coordinate wholesale orders accurately and in a timely manner.
  Communicate with clients to confirm orders, delivery schedules, and payment details.
  Ensure proper documentation for invoicing, delivery notes, and purchase orders.
  
• Inventory CoordinationMonitor inventory levels and notify the procurement team of restocking needs.
  Assist in inventory audits and maintain accurate stock records.
  Coordinate with warehouse and logistics teams to ensure timely dispatch and delivery.
  
• Client SupportServe as the primary contact for client inquiries regarding orders, pricing, and product availability.
  Resolve client issues efficiently, escalating to management when necessary.
  Maintain a professional and customer-friendly approach in all interactions.
  
• Administrative DutiesMaintain organized records of client accounts, order histories, and financial transactions.
  Prepare reports on sales performance, inventory status, and operational metrics.
  Support the sales team with data entry, presentations, and customer information.
  
• Compliance and StandardsEnsure all documentation complies with company policies and industry regulations.
  Assist in maintaining food safety and quality assurance documentation.
  

We are seeking a meticulous and experienced Wholesale Food Accounting Executive to oversee the financial operations of our wholesale food business. The ideal candidate will manage accounts, maintain accurate financial records, and ensure compliance with industry and regulatory standards. This role requires strong analytical skills, attention to detail, and a deep understanding of accounting practices within the food or wholesale industry.

Key Responsibilities

• Financial Record ManagementMaintain accurate records of financial transactions, including accounts payable and receivable, invoices, and bank statements.
  Ensure proper documentation and timely reconciliation of accounts.
  
• Billing and InvoicingPrepare and issue invoices to clients in a timely and accurate manner.
  Monitor payment schedules and follow up on overdue accounts.
  Address client billing inquiries and resolve discrepancies promptly.
  
• Budgeting and Financial AnalysisAssist in preparing budgets, forecasts, and financial reports for management.
  Analyze financial data to identify trends, variances, and opportunities for cost optimization.
  Support decision-making with actionable financial insights.
  
• Compliance and AuditingEnsure adherence to company policies, tax regulations, and accounting standards.
  Assist with audits, providing necessary documentation and support.
  Keep updated with industry and regulatory changes that affect financial practices.
  
• Coordination with TeamsWork closely with the sales and procurement teams to verify orders, payments, and client accounts.
  Collaborate with logistics and inventory teams to align financial records with physical stock.
  
• System and Process ImprovementMaintain and update accounting software and financial databases.
  Recommend and implement improvements to accounting processes for efficiency.
  

Job Description:

• Experience in handling full set of accounts
• Ensure month-end and yearly closing deadline are met
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for the full spectrum of Accounts payables and Accounts receivable
• Prepare Quarterly GST Submissions
• Liaise with Commercial Department on projects invoicing & Work in progress
• Assist in yearly audit , handle audit queries
• Assist to verify staff claims for reimbursement
• Prepare and analyze project budget and forecast reports
• Liaise with external auditors and provide the required support to the auditors
• Perform any other duties as assigned

Job Requirement:

• Holds a bachelor degree in accountancy/ finance or equivalent
• At least 5 years of experience in the required position
• IT savvy and proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and work well with others of various levels
• Location: Lentor

.Monitor and co-ordinate with carriers/freight forwarders for booking and shipment delivery.

• Perform booking and process documentation, as well as co-ordinate with various internal departments on shipping activities

• Monitor and co-ordinate with local customers/transporters on deliveries of cargoes

. Liaise with customers on all shipment related activities.

. Reviewing and sourcing shipment services.

. Doing inwards and outwards permit.

Job Responsibilities

--Design advertisements for the restaurant

--Manage and update social media platforms (e.g., Xiaohongshu)

--Write and post promotional content

--Handle video editing and promotional campaign planning

--Write summary reports

Requirements

--Experience: Relevant experience required

Benefits

--14 days of annual leave

--14 days of sick leave

--Performance bonuses for outstanding employees

Responsibilities:

- Accuracy of discount/ profit margin of items

- Assistant to prepare PO, match DO and invoices and prepare payment advises

- Matching and checking of vendor’s invoices, DO, PO

- Pulling of data from POS system, tabulate sales data and reports

- Sales and Purchases reporting

- Data entry of PO

- Ensure database is up to date

- Any other adhoc duties as assigned

Requirements:

- Basic accounting knowledge

- Able to work independently without supervision

- Possess high integrity and strong commitment towards your job

- Good command of MS Excel

- Merticulous with details

- Knowledge in POS system will be an advantage

Responsibilities:

- Receive and tally goods according to delivery order/ invoice from supplier/s.

- Receive tallied goods into inventory system.

- Pick outlet/s ordered goods, scan quantity using PDA and import data from PDA into inventory system.

- Pack goods onto pallet to prepare for delivery to outlet/s.

- Report discrepancy such as shortages, excess and damaged stocks to superior.

- Ensure proper book-keeping of documentation for records and traceability.

- Perform quarterly stock take.

- Perform general housekeeping.

- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.

- Able to work independently and as a team in a fast pace environment.

- Able to do heavy physical work activities.

- Possess high integrity and strong commitment towards your job.

Job Highlights

• SGX Catalist listed company
• Monday to Friday
• West - Office located at Bukit Batok Crescent, The Spire Building, Singapore 658079
• Flexible working hours
• Salary + Commission + Bonus

Flexible working hours

Job Description:

• Collaborate with sales teams to understand customer requirements, to promote the HVAC and Cleanroom products.
• Develop, present, or respond to proposals for specific customer requirements.
• Follow up project and generate sales quotation.
• Liaises with client project personnel and fulfil the project requirement.
• Manage existing client relationship.
• Customer development for Local and Oversea Market
• To achieve yearly sale target and resolve technical issues.
• Other ad-hoc duties assigned by the management if required.

Qualifications:

• Diploma or Equivalent;
• Min 2 years of experience in sales, HVAC or Cleanroom experience is an added advantage;
• Proactive with strong sense of responsibility and result-oriented;
• Hardworking and Sales oriented;
• Able to work independently;
• Excellent computer proficiency (MS Office Package);
• Excellent presentation skills;

We are seeking a highly skilled and motivated Finance Executive to join our dynamic finance team in our Singapore office.

Job Description:

1.⁠ ⁠Accounts Receivables

• Oversee and manage the accounts receivables process to ensure timely and accurate collection of outstanding invoice
• Downloading of sales transactions from various online sales platforms and allocating revenue based on product.
• Maintain thorough records of transactions to support accurate financial reporting and forecasting.

2. Accounts Payables

• Perform invoice verification with internal stakeholders to verify accuracy of invoice
• Processing the AP invoice in accounting software
• Generate weekly payment list for payment processing

3.⁠ ⁠⁠Weekly Sales Report / Monthly Sales Report

• Compile and analyze sales data on a weekly and monthly basis to generate detailed sales reports.
• Updating of sales figures in accordance to sale channels and products
• Ensure timely distribution of reports to relevant stakeholders.

4.⁠ Inventory Management Support:

• Assist in conducting comprehensive stock takes at various retail locations and warehouses
• Ensure accurate inventory counts, reconcile discrepancies, and provide detailed reports on stock levels.

Requirements

• Diploma or Certificate in Finance, Accounting, or a related field.
• Minimum 1-2 years of experience in finance or Accounting.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

1. Role Description

This position reports directly to the CEO and interfaces closely with our Administrative and HR department. Parklab will train him/her to become a proficient individual under versatile environment. Parklab is a company that is commited to superior financial standing staff development, personal growth and integrity. This is to ensure that the company experience healthy growth over the years.

2. Specific Responsibilities

• Full set of accounts
• Submission of GST
• ARs and APs
• Accounting of petty cash
• Issuance of tax invoice
• Reporting of P&L and balance sheet
• Any bank related matters
• Financial advisory

3. Competencies

1. Learn to work with the accountant and the CEO to deliver the full financial report on a yearly basis.

2. Submission of GST to IRAS

3. Gain experience with Human Resources Online Systems (LMS / Payroll) and Accounting System.

Responsibilities:

- Ordering of Products, Unloading of Products and Replenishing of Products onto product racking.
- Ensure product prices are up to date and accurate at all time.
- Checking on expiry dates and shelf lives of products.
- Maintain and store products neatly.
- Perform daily housekeeping.
- Provide good service to customers at all times.
- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.
- Must be able to carry at least 5KG / 10KG of load.
- Able to stand for long hours.

Responsibilities:

- Accuracy of discount/ profit margin of items

- Assistant to prepare PO, match DO and invoices and prepare payment advises

- Matching and checking of vendor’s invoices, DO, PO

- Pulling of data from POS system, tabulate sales data and reports

- Sales and Purchases reporting

- Data entry of PO

- Ensure database is up to date

- Any other adhoc duties as assigned

Requirements:

- Basic accounting knowledge

- Able to work independently without supervision

- Possess high integrity and strong commitment towards your job

- Good command of MS Excel

- Merticulous with details

- Knowledge in POS system will be an advantage

The Operations Liaison Assistant will play a critical role in ensuring smooth communication and coordination between operations, sales, and customer service departments. This role involves supporting day-to-day operations, addressing customer needs, and ensuring a seamless experience for customers purchasing home and living products and consumer electronics. The ideal candidate is proactive, detail-oriented, and has a strong commitment to customer satisfaction.

Key Responsibilities:

Operational Support:

• Act as a bridge between warehouse, logistics, sales, and customer service teams to ensure operational efficiency.
• Monitor order processing, shipment schedules, and inventory levels to ensure timely delivery to customers.
• Assist in the coordination of returns, exchanges, and warranty claims for home and living products and consumer electronics.
• Identify and resolve delays or issues in product delivery by liaising with internal teams and external partners.

Customer Service:

• Serve as the first point of contact for customer inquiries related to product availability, order status, shipping, and aftersales support.
• Proactively communicate updates to customers regarding their purchases, addressing delays, and providing alternatives when necessary.
• Handle escalated customer complaints with professionalism, ensuring a positive resolution while maintaining customer satisfaction.
• Assist customers with technical inquiries related to consumer electronics, including troubleshooting minor issues and directing them to appropriate resources for support.

Administrative Coordination:

• Support the operations team by maintaining accurate records of inventory, order fulfillment, and service logs.
• Assist in tracking key performance indicators (KPIs) to identify areas for improvement in customer service and operations.
• Collaborate with the sales team to process special orders, promotional activities, and product rollouts.

Cross-Functional Collaboration:

• Work closely with the merchandising team to keep product details, pricing, and availability up to date.
• Coordinate with the technical support team to resolve customer issues related to consumer electronics.
• Assist in implementing operational improvements that enhance the customer experience and streamline workflows.

Requirements:

• Proven experience in customer service, operations, or administrative support roles, preferably in retail or e-commerce.
• Familiarity with home and living products and consumer electronics is a strong advantage.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and customers.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management or CRM systems (e.g., Salesforce, SAP) is a plus.
• Problem-solving mindset with the ability to resolve customer and operational challenges promptly.
• High level of professionalism, empathy, and customer focus.

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.