Job Purpose

The Corporate Sales Executive will be responsible to support the daily sales operations for our SPRAC. This position will be working closely with the StridesMSvcs/ Operations & Maintenance/ Fleet Management.

Responsibilities

1. Key Performance Indicators

• Secure new corporate & personal accounts for long term leasing, monthly rental, and transient basis.
• Attend to enquiries and follow-up with potential sales leads through cold calling and telemarketing.
• Meet monthly sales target and vehicle hired-out rate to achieve KPI.
• Prepare quotations and arrange for car viewing sessions with prospects.
• Ad hoc duties as assigned.

2. Customer Service

• Ensure service excellence towards customers.
• Continual engagement and networking with customers.
• Handle enquiries and feedback professionally and ensure resolution of these cases.
• Ensure customers are given appropriate response within stipulated time frame.
• Work with inter-departments to ensure customer feedback is resolved.

3. Productivity Movements

• Participate in Kaizen projects to improve work processes and practices.
• Participate in Staff Suggestion Scheme, 5S and other department committees.

4. Others

• Consolidate & Submission of Daily Sales Funnel report.
• Monitor and update market intelligence.
• Administrative work and administering leasing contracts.

Qualifications & Work Experience

• 2 years of sales/ related experience.

• Prior experience in vehicle leasing within the transport industry is a plus.

• Positive mindset with acceptance to constant changes.

• Possess a valid 3/ 3A driving license.

About the Role:

• Assist the Building Manager in the daily operations
• Lead a team in the provision and implementation of maintenance services at designated site(s)
• Troubleshoot building services failures
• Supervise, plan and organise a team of on-site Contractors in carrying out planned and ad-hoc maintenance and their work routines
• Ensure efficient and effective maintenance of Client's facilities through routine check and preventive maintenance strategies
• Source, negotiate and follow up with Contractors on repair and replacement work to ensure work done according to specifications
• Preparation of monthly and incident report pertaining to the site(s)

Requirements

• NITEC/ HIGHER NITEC or equivalent certificate in Electrical / Mechanical /Building/ Facilities Management from a recognized technical institute with a minimum of 5 years relevant experience
• or Diploma in Electrical / Mechanical /Building/ Facilities Management from a recognized polytechnic with a minimum of 3 years of relevant work experience

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

Job Description

• Provide both HR-specific and General administrative to HR Department and Senior Manager

• Handle the onboarding and offboarding process for employees

• Maintain and manage proper document filing (eg. photocopying, scanning, filing and printing)

• Maintain proper documentation of employee records.

• Application, renewal and cancellation of permit.

• Payroll Calculation & Process of Employees’ Medical Claim

• Maintain and Update Company Insurance Record

• Maintain and Ensure work place safety protocols are adhered to

• Manage daily General Administration works including maintain office facilities, in-house dormitory matters, supplies and equipment

• Handle work injury claims.

• Organize and coordinate company cultural activities and meetings.

• Any other ad-hoc admin duties which may be assigned.

Please include your last drawn salary and expected salary.

*Candidates must be willing to work in the East.

*Salary will commensurate with experience

*Candidates with experience in the renovation ID industry will be of advantage.

*Only shortlisted candidates will be notified.

Salary range: SGD 81k - 114k per annum + RSUs / MYR 85k - 132k per annum + RSUs

This role is located in Singapore / Kuala Lumpur.

A bit about the role:

As a member of the APAC Compliance team, you will work closely with Compliance Officers, Product, Operations and other teams to develop and implement testing and monitoring plans for our diverse region. 

Building trust 

• Manage and perform processes and controls testing - scoping the review, conducting the assessment and collaborating with teams to resolve findings.

• Proactive communication of gaps and risks as well as proposing solutions as to how processes and controls can be strengthened.

• Validate the effectiveness of regulatory controls to build a trusted relationship with key stakeholders. 

Strengthening the regulatory compliance framework

• Support regulatory and financial crime compliance monitoring and testing projects in APAC.

• Proactively monitor compliance health in the markets using data and visualisation tools.

• Design meaningful and timely compliance indicators that enable internal teams and Board of Directors to analyse and assess our compliance health.

As part of the Compliance Assurance team in APAC, you’ll be able to develop and implement compliance testing and monitoring plans for different markets throughout APAC and provide assurance to key stakeholders on our processes/controls by collaborating with other teams. 

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework. 

• Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our compliance program across our Asia/Pacific markets.

• Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements. 

• Global cross team collaboration projects with focus on delivering impact for our fast growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.

As a Senior Marketing Executive/ Marketing Executive for FHA, you will play a pivotal role in driving the success of our events. You will develop and execute comprehensive marketing strategies to increase brand awareness, attract attendees, and foster partnerships.

Key Responsibilities:

• Develop and implement innovative marketing campaigns for our exhibitions, leveraging a variety of channels including digital, social media, public relations, and traditional marketing.
• Manage the creation and distribution of marketing materials such as brochures, press releases, and website content.
• Oversee event registration processes, including online and on-site registration, email confirmations, and attendee inquiries.
• Coordinate with external vendors and creative agencies to ensure timely delivery of marketing assets and services.
• Track and analyse key performance indicators (KPIs) to measure the effectiveness of marketing campaigns and identify areas for improvement.
• Develop and maintain strong relationships with industry partners, media outlets, and exhibitors.
• Undertake ad-hoc marketing requests as needed.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24079

What will you do?

We are seeking a Software Quality Engineer to be part of our central Quality Assurance team in the Group Planning & Operation, which is responsible to support the work of our colleagues at the various agencies thru establishing QA processes, best practices, implement tools and automated testing to ensure the consistent delivery of quality IT systems across agencies.

Your deep domain expertise in QA and testing will be most valuable to the team in building a strong foundation of QA for the delivery of quality ICT systems for agencies.

• Responsible for defining QA and Testing process/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools and test automation strategy across agencies as well as curate relevant and suitable Testing Courses.
• Coach IT Business Analysts and end users from the government agencies on QA and testing process/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies
• Champion and drive product quality and QE practices in an agile/waterfall project delivery
• Collaborate with multiple internal and external stakeholders to ensure that the product is built right

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 5 years of experience in creating and implementing test strategy for systems in agile development environment.
• In-depth knowledge of a variety of test types, test levels, testing techniques and methodologies and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communications skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to details and problem solving.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Quality Engineer

Internal Code: A24094

What will you do?

As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build.

You will be responsible for designing, implementing and maintaining the product testing coverage from development to production environments. You will be part of an Engineering team that is working on problems in a number of areas, including design, plan, execute acceptance criteria define in user stories, detecting security vulnerability or application performance issues and conduct extensive exploratory testing to reduce the potential risks will be encountered by end users. Your focus is developing automated test scripts rather than finding bugs. Your job is to accelerate product development by helping developers help themselves.

You will typically work in small, nimble teams that collaborate on common problems across projects and across focus areas. As a result, you will have exposure to a broader set of problems, which allows for fast career growth and proximity to abundant technical problems.

Quality Engineers are focused on the hardest, most interesting aspects of delivering high quality software. For someone who wants to learn and grow as an engineer, having access to all of cutting edge technologies and platform, along with the vast compute infrastructure provides a unique opportunity.

• Build advanced automated test suites to exercise our world-class applications.
• Work with the development and other engineering teams to automate testing, applying risk-based strategy.
• Conduct static and dynamic application security testing (SAST) and (DAST).
• Conduct load and performance testing to identify application bottleneck.
• Conduct research on emerging technologies related to application quality.
• Analyse and decompose complicated software systems and design a strategy to test these systems.
• Work with Product Owner and Business Analyst to craft out user story acceptance criteria.
• Conduct application performance and security testing to ensure we have a robust and secured system in place.
• Implement and maintain regression test suite in QA nightly build.
• Actively refine smoke test suite in Development CI environment.
• Lead system integration testing with other system owners.
• Manage user acceptance testing/alpha testing and defect life cycle.
• Drive continuous improvement in Agile testing practices and tools.
• Ability to interpret the application source code and experience of using different cloud providers services such as AWS, AZURE and GCP

What are we looking for?

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• Min 5 years experience in one or more of the followings:
• Application exploratory testing and regression test automation
• Application performance testing
• Application security testing
• Strong analytical skills.
• Meticulous attention to details.
• Good interpersonal skills such as tactfulness.
• Good presentation and listening skills.
• Experience in agile development environment will be an added advantage.
• Experience with open source automated testing framework like Playwright, Cypress, Robot Framework, Cucumber, Appium, Selenium or enterprise level testing tools (Tricentis QTest/TOSCA, Micro Focus UFT or Micro Focus ALM/Quality Center) will be an added advantage.
• Experience with open source performance testing tools like K6, JMeter, Locust or enterprise level testing tools (Micro Focus LoadRunner) will be an added advantage.
• Experience with open source security testing tools like ZAP, Burp Suite, SQL Map, Clair, etc or enterprise level security tools (Mirco Focus Fortify On Demand, Prisma Cloud, Veracode, Nessus or CheckMarx) will be an added advantage.
• Experience to setup the pipeline with CICD tools, such as GitLab, Bamboo and etc.
• Certified Software Testing Professional and/or Certified Software Quality Analyst and/or CREST/OSCP certification will be an added advantage.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24078

What will you do?

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with the supporting vendors, government agencies, and the teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

What are we looking for?

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• Meticulous attention to details
• Good analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates; Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Quality Engineer

Internal Code: A24096

Why join us?

• Opportunity to drive impactful change and shape the quality standards of government IT projects.
• Collaborate with multiple internal and external stakeholders, influencing the delivery of robust and user-centric solutions.
• Be part of a dynamic team that values continuous learning, innovation, and professional development.

What will you do?

• Are you passionate about ensuring the quality and reliability in government IT projects?
• We are seeking a dedicated professional to champion quality assurance and testing practices across government agencies, driving impactful change and ensuring the delivery of robust, user-centric solutions.
• You will be part of the Quality Assurance and Testing team to support the work of our colleagues at the various agencies through establishing QA and Testing processes, best practices, implement tools and test automation.
• Define and maintain QA and Testing processes, including Test Management, Defects Management and Code Quality
• Coach and mentor Government IT Business Analysts and end users on QA and testing processes, fostering a culture of quality and excellence within government IT teams.
• Work with selected projects at government agencies, championing product quality and software testing practices in agile/waterfall project delivery.

If you are ready to make a meaningful impact and drive the culture of quality and excellence in government IT projects, we invite you to join our team and be part of a transformative journey towards delivering reliable and user-centric solutions for the community.

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or related discipline.
• Minimum 5 years of experience in establishing test strategies for systems in agile development environments.
• Profound knowledge of various test types, levels, techniques, methodologies, and test automation, with a strong understanding of test-driven development and continuous integration/delivery principles.
• Hands-on test automation experience and the ability to integrate test automation into the Continuous Integration chain.
• Experience in QA Management for the system delivery and Certification in Testing and Software Quality Assurance will be a bonus.
• Organized, methodical, and meticulous in planning, management, and execution, with a strong focus on attention to detail and problem-solving.
• A team player who is self-motivated, proactive, and customer-oriented, with excellent communication and presentation skills.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Quality Engineer

Internal Code: A24095

What will you do?

• We aim to drive the adoption of modern software delivery at government agencies in order to better serve the needs and expectations of Singaporeans.
• As part of this endeavor, we are inviting interested applicants who are passionate about change and transformation to join us as Quality Engineer and to take on the exciting and challenging roles of accelerating software delivery while not compromising on quality.
• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with the supporting vendors, government agencies, and the teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

What are we looking for?

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• Meticulous attention to details
• Good analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

You will be supporting the Marketing Assistant Manager in driving marketing strategies, implementing of campaigns and events to drive higher traffic and increase tenant sales for Changi City Point.

Job Description

• Assist the team in planning, executing and managing marketing campaigns and access against goals (ROI and KPIs)
• Plan and gather tenants’ participation for joint collaborations event.
• Work closely with Leasing department in the lease renewal for concourse space, pushcart, and advertisement space.
• Assist in developing presence in social media platforms and integrate marketing events or promotion online.
• Keep abreast with the latest marketing technologies and trends to uncover new marketing opportunities
• Monitor expenses and adhere to budget allocation.
• Makes recommendations on best practices within chain
• Assist in monthly report consolidation
• Any other ad hoc duties as assigned

Job Requirement

• Proficiency in Microsoft Excel, Powerpoint, Canva
• Detail-oriented with a strong desire to be successful
• Able to think creatively and problem-solve in high-pressure situations
• Must possess a strong work ethic as well as a dedicated and positive attitude
• Excellent communication skills
• Able to work independently

Keen applicants, please indicate your expected remuneration and notice period in your resume.

• Design and calculations of mechanical engineering works e.g. ACMV, Fire protection systems, plumbing and sanitary

• Conducting technical feasibility study, life cycle study and planning for building engineering.

• Preparation of study reports, design reports, technical notes and public consultation papers.

• Preparation of tender documents and technical specifications.

• Evaluation of tenders and preparation of tender assessment reports.

• Provide support in project management and contract administration for building engineering contracts.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China and Malaysia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Ensure in-house technicians and any contractors have met the workplace, safety & health and fire safety regulations upon carrying out any rectification or replacement work.
• Take charge of incidents during incipient stages before the arrival of appointed person.
• Familiarise with all emergency response, incident & crisis management and business continuity plans and procedures.
• Assist the Fire Safety Manager (FSM) and Site Incident Controller (SIC) in conducting fire drills, evacuation exercise, disaster exercise, table-top exercise and manage real incidents.
• To conduct preliminary investigation on all reported incidents and submit the incident report by end of the day.
• In charge of FCC and supervise the daily operations.
• Manage all ACMV, Lighting, Fire Alarm System, EM Doors, Paging, Lift Monitor System, Carpark System, CCTV in the FCC.
• To delegate respective competent Technicians to carry out daily checks and repair works at every shift.
• To check, prepare and update accurate event technical requirements ACMV and Lighting during work shift and for the following day if required.
• Manage and operate building systems to achieve energy efficiency and water saving and 3 also to reduce & recycling of waste.
• To ensure that the CERT response appropriately and promptly to incidents and emergencies.
• Able to do overtime and work on Saturday and Sunday if required.
• Any other duties as requested by Reporting Officer.

• Minimum NITEC in M&E Engineering and/or Building Services related fields.
• Minimum 2 years relevant working experience.
• Able to communicate and with interpersonal skills. Pro-active and able to work independently and as a team.
• Strong hands-on technical skills.
• Proactive attitude.
• Location: Expo

About the role

The incumbent will be part of a larger team within the Solution and Automation department in providing robotics and automation solutions to support the achievement of operation and business objectives to drive long term sustainable business growth.

What you will be doing

Robotics & Automation Solutions:

• Support the development of new customers, either with existing client contracts or by supporting the sales team for RFQ, site visits and presentation.
• Initiate and lead projects, from scoping to implementation phase with a focus on Robotics & Automation.

·       Assess Robotics & Automation opportunities across the business and provide cost-benefit analysis for investments required

• Level 1 support for implemented robotics and automation systems by providing expertise and initial troubleshooting of systems for operation team.
• Perform technologies watch and scout technologies that have high potential to solve operation problem statements that are not readily off-the-shelves
• Set up and support Project Management good practices and methodologies across the department
• Liaise with cross functions for project collaborations and to create internal and external communication contents.
• Proactively support the team members in their day-to-day work by providing expertise and insight.

Supporting Intracompany & Outreach Initiatives

• Assist local and regional entities in scoping, development and potential implementation of robotics and automation initiatives.
• Liaise with local institutions of higher learning to foster relationships, joint-collaboration and improve visibility of the company with regards to robotics and automation.
• Assist B’Lab in providing tours to customers, educational institutions, and other visitors

The successful candidate

• Degree in Computer Science / Engineering / Supply Chain or related field is mandatory.
• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments
• Requires strong analytical, conceptual, and problem-solving abilities
• Ability in drafting proposal & businesses cases using ROI or similar metrics
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
• Experience / knowledge of supply chain, transportation or logistics domains is highly desirable
• Experience / knowledge of Robotics and Automation, IoT solutions are desirable
• Passion for technology / tech - savvy

The candidate will be familiarised with the credit risk profile of the businesses within Asia.  Escalating significant credit risk issues, facilitating the execution and improvement of risk management processes and providing solutions to traders to achieve the business objectives.

Key Responsibilities:

• Support onboarding and assess the credit worthiness of trading counterparties, producers and end-users
• Prepare and monitor credit exposures, limits and overdues of the Asian portfolio on a timely basis
• Prepare credit structures including prepayments/ inventory financings etc
• Prepare credit reviews and requests to Credit committee
• Provide inputs to improve credit risk frameworks, processes and methodologies for new products and markets
• Advise and work with various stakeholders to implement appropriate credit mitigation tools including insurance, trade finance, netting and guarantee agreements
• Keeping abreast of market news and developments impacting portfolio
• Participate in counterparty meetings with traders and marketers

The role is responsible for managing and overseeing the preventive and corrective maintenance works in association with soft and hard FM services where applicable. These shall include but not limited to cleaning, pest control, security, fire protection system, security system, lifts system, ACMV, plumbing & sanitary system, building works, etc.

About the Role:

• Assist the Building Manager in the daily operations
• Manage all Sub-Contractors, supervise & coordinate Facility Management activities and ensure all works adhere to legal regulations
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Knowledge in building works and facilities management
• Possess good communication skills in liaising with both internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Professor Brawn Café is a Social Enterprise which provides job and social integration opportunities to people with special needs and the disadvantaged in society. Its mission is to provide affordable good food by an inclusive quality workforce comprising people of different abilities, ages and socio-economic background. Professor Brawn Café operates across 3 different locations including Pathlight School which is the largest special education school in Singapore.

• Provide support to F&B Manager in overseeing the daily setup and closing of all the kiosks/kitchens
• Lead and ensure staff are cross-trained for multiple stations to support daily operations
• Maintain a healthy stocklist to ensure products are available for sale by keeping an updated inventory of all food and drinks
• Maintain supplies and ensure proper storage of supplies delivered
• Ensure general cleanliness and hygiene in food prep and storage are in accordance with NEA guidelines
• Ensure general upkeep and maintenance of equipment and appliances
• Ensure proper opening and closing of cash register
• Any other duties as required by the F&B Manager

• Comfortable with being redeploy to different work locations and possibility of more than one location a day
• Team player, able to work effectively in a team
• Mature and resilient with good coping mechanisms
• Ability to adapt to diverse people and environment
• Ability to work in a fast paced, dynamic and challenging work environment
• Strong desire to learn about Autism and the passion to help special needs individuals
• Working hours: Monday to Saturday, shift basis

Location: Ang Mo Kio or Tampines

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

The Restaurant & Bar Executive will deliver prompt and professional F&B service to Hotel’s guests and assisting the management of all aspects of the Restaurant & Bar, Meeting Space, Swimming Pool functions, in accordance with operation standards. He/she must be familiar with ALL Loyalty Program to recruit members and be able to share information when handling existing ALL members.

Outlet Operations

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operations.

• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.

• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.

• Take food and beverage orders according to guest’s requirements and preferences.

• Deliver food & beverage services in accordance to departmental standards and procedures.

• Ensure that all food & beverage are serve according to LQA service standard.

• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.

• Remember individual guest’s names and their preferences to extend a personalized service.

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management

1. To maintain time management system, process payroll, CPF, IR8A and prepare related personnel reporting.

2. To maintain personnel, leave, medical, training records.

3. To perform staff recruitment, interviews, orientation, induction, exit clearance.

4. To coordinate and arrange staff training.

5. To process work permit, employment pass applications.

6. To liaise with government bodies, staff and suppliers with regard to personnel, immigration, levy, personal income tax matters.

7. To perform office administration tasks including procurement of office equipment and supplies, insurance, travel bookings, issue of stationery and staff uniform.

8. To give suggestions on the improvement of all assigned tasks with regard to efficiency and effectiveness.

9. To perform administration matters: coordinate the maintenance of office equipment, area cleaning, door access and security system, phone and public announcement system.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.(This role is for Singapore Nationals or PR holders only)

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf #hrforce

Job Description
1) Liaising with customers which comprises of Designers, Contractors and walk-in Customers etc.
2) Submission of Quotation and samples to customers.
4) Marketing calls.
5) Expanding Clientele Base.
6) Upkeep of Showroom.

Requirement

a) Minimum NITEC with relevant skills
b) Independent and with good interpersonal skills.

c) Highly motivated.

d) Experience in Interior/Architectural/AutoCad Design would be an advantage.

e) Fresh graduate welcome.

f) Training will be provided.

Salary & Incentive
1) Basic salary range from $2,500/- to $3,500/- depending on academic qualification and work experience with commission incentive.

2) 4-5 days work (alternate Sat and Mon off)

3) Rest Day Sunday

We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.

• Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
• Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
• Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
• Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
• Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
• Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
• Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
• Develop, implement, and monitor quality assurance and improvement plans across all departments.
• Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
• Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
• Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
• Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
• Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
• Foster a culture of safety, quality, and compliance throughout the organisation.
• Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
• Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

• A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.

• Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
• Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
• Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
• Strong analytical skills with a focus on data-driven decision making in clinical operations.
• Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
• In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
• Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
• Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
• Strong project management skills with the ability to lead initiatives from conception to completion.
• Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun