Job Description

A System Assurance Engineer is responsible for identifying, evaluating, and mitigating risks associated with systems and processes within an organization. The primary duties include:

• Conducting Risk Assessments• : Evaluating potential hazards and vulnerabilities in systems and processes.

• Developing Mitigation Plans• : Designing and implementing strategies to minimize identified risks.

• Compliance Monitoring• : Ensuring that systems and processes comply with relevant safety and regulatory standards.

• Documentation• : Creating and maintaining detailed reports on risk assessments, mitigation strategies, and compliance status.

• Collaboration• : Working with various departments to develop and maintain safety standards and protocols.

• Training• : Providing training to staff on risk management practices and procedures.

• Continuous Improvement• : Participating in continuous improvement initiatives to enhance system reliability and safety.

Qualifications

To be successful in this role, candidates need the following qualifications:

• Educational Background & Experience• : Diploma or Degree in SA engineering with minimum 5 years’ proven work experience in risk assessment, system assurance, or a related field.

• Technical Skills• : Proficiency in risk assessment tools and methodologies, knowledge of safety regulations, and experience with compliance standards.

• Certifications• : Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Project Management Professional (PMP) can be beneficial.

• Soft Skills• : Strong analytical and problem-solving skills, excellent attention to detail, effective communication skills, and the ability to work collaboratively within a team.

• Additional Skills• : Additional experience in risk assessment and/or ISO 9001 will be a plus.

Job Description:

1. Supplier Quality Management

• Develop and implement supplier quality management programs.
• Conduct regular audits and assessments of supplier facilities to ensure compliance with quality standards and regulatory requirements.
• Evaluate and approve new suppliers based on quality performance and capability assessments.

2. Quality Assurance and Control

• Establish and maintain incoming material inspection processes and criteria.
• Monitor and report on supplier performance, including quality metrics, delivery performance, and corrective actions.
• Work with suppliers to develop and implement corrective action plans to address quality issues.

3. Continuous Improvement

• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.

4. Collaboration and Communication

• Serve as the primary point of contact for all supplier-related quality issues.
• Work closely with internal teams, including engineering, production, and procurement, to address quality concerns and improve supplier relationships.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders.

5. Documentation and Compliance

• Ensure all supplier quality documentation is accurate, complete, and up-to-date.
• Maintain records of supplier audits, inspection results, and corrective actions.
• Ensure compliance with industry standards, customer requirements, and regulatory guidelines.

6. Training and Development

• Provide training and guidance to suppliers on quality standards, processes, and requirements.
• Mentor junior team members and support their professional development.

Job Requirements:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of 7 years of experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong knowledge of semiconductor manufacturing processes and quality standards.
• Proven experience in conducting supplier audits and implementing corrective actions.
• Excellent problem-solving, analytical, and organizational skills.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers and internal teams.
• Preferred Skills: Certification in quality management (e.g., CQE, Six Sigma, Lean Manufacturing) is highly desirable.
• Proficiency in quality management tools and software.
• Experience with regulatory requirements and standards specific to the semiconductor industry.

Responsibilities

• Establish, maintain, and continuously improve the Quality Management System (QMS), approvals, and regulatory compliance requirements.
• Plan, organize, and lead quality initiatives to promote a culture of quality within the organization.
• Maintain and enhance quality performance across all divisions.
• Conduct essential audits and inspections internally or via third parties or clients as required.
• Establish, implement, and coordinate the audit and approval program, report audit outcomes, and ensure corrective actions are followed up.
• Support teams in root cause analysis, develop action plans to prevent issue recurrence, and provide training and guidance as needed.
• Investigate incidents and prepare detailed reports in line with regulatory requirements.
• Train and develop employees on QMS processes, quality principles, tools, and techniques.
• Manage licensing applications and renewals for sites, products, and services.
• Allocate budgets and control costs for QMS projects, resource management, training, audits, certifications, and professional subscriptions.
• Implement quality procedures aligned with regulations and maintain documentation of approvals, procedures, and accreditations for assigned locations.
• Communicate quality procedures to ensure all regional team members understand their responsibilities in supporting quality assurance.
• Manage operational, technical, health, safety, and environmental audits per the audit schedule.
• Participate in investigations of quality issues, non-conformances, and complaints, ensuring documentation, reporting, and appropriate escalation.
• Monitor and follow up on supplier corrective and preventive actions (CAPA) and improvement initiatives.
• Contribute to statistical analyses to recommend improvements.
• Advise leaders and senior managers on compliance issues or supplier quality improvement needs.
• Perform any additional duties or projects as assigned.

Requirements

• Candidate must have minimum of 5 years working in aerospace MRO or aviation workshop
• Minimum Diploma in Engineering or Quality Assurance or related field.
• Candidate must be certified ISO Lead and Internal Auditor
• Passed the CAAS L11/M10 / L12 exam
• Experience in Part 145 approvals and activities.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

• American Medical Device MNC
• Basic up to $4,500 + Completion bonus
• Conversion to permanent role opportunity
• Monday – Friday, 9am – 6pm
• Location: Novena

Responsibilities

• Provide regulatory input and guidance on product requirements throughout the lifecycle.
• Coordinate regulatory submission strategies, manage submissions, and ensure timely approvals.
• Oversee post-marketing compliance, including FSCA, product recalls, adverse event reporting, and GMS SS620.
• Review and approve product labelling, promotional materials, and change controls for compliance.
• Stay updated on regulatory changes, assess impacts, and provide training to stakeholders.
• Assist in regulatory inspections, quality audits, and manage post-marketing surveillance activities.

Requirements

• Min. Diploma in life sciences or engineering
• Relevant regulatory and quality assurance experience in medical devices or life sciences technology
• Knowledge of US FDA and EU medical device regulations will be advantageous
• Familiarity with IVD, drug-device/device drug, cosmetics or OTC products
• Good command of spoken and written English

For consideration, kindly submit your CV by clicking “APPLY NOW” or email to [email protected]

**Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R24123733 | Chen Yit Keat

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

ByteDance and affiliate are developing the next-generation high-performance analytical database, with a mission to enable efficient and real-time data-driven decision-making on PB-level data sets. The initial product was forked from Clickhouse, after which large re-architecture had been taken place. The product now not only improves the efficiency of Clickhouse but also fits into the elastic cloud-native infrastructure with better scalability and resource utilization. With years of polishment in the internal EB-level scenarios, we are now ready to serve our business partners via various cloud vendors.

What you will be doing:

- Responsible for quality assurance of data and cloud products, and R&D efficiency improvement.

- Participate in product requirements and architecture design reviews, assess the rationality of the overall technical architecture and related testability.

- Ability to identify system risks in an all-around way, and ensure the stability of the systems through functional testing, performance testing, online monitoring, and other testing approaches.

- Build a data quality assurance system to ensure delivery quality and improve delivery efficiency throughout the entire process.

- In-depth understanding of the business, communicate and collaborate with various roles across teams, to create value for the business in an all-round way, without setting boundaries for work.

- Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards.

- Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

- Certify infrastructure components, systems and applications that meet security standards.

Qualifications

- Bachelor's Degree or above, Computer Engineering, Mathematics, Statistics, Machine Learning, and other related majors

- At least 5 years of data testing experience

- At least 2 years of experience in managing a team

- Proficient in one or several of the following programming languages: C/C++/ Java / Go/ PHP/Linux shell/ Python.

- Solid understanding of distributed systems

- Experience with UI and API automation testing and framework.

- Familiar with common big data technologies such as Hadoop, Spark, Hive, etc.

- Experience in testing high-traffic distributed systems, and cloud-related products.

- Sensitive to data, with good logical thinking ability, analytical ability, troubleshooting skills, and business understanding ability.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Key Responsibilities:

§ Candidate is in charge of the overall supervision of an entire organization

§ Assist with operations that may require carrying loads>20kg

§ Lead, mentor and motivate all staff to achieve performance targets and objectives.

§ Conduct regular performance reviews, provide constructive feedback, and oversee day-to-day warehouse activities, including receiving, put-away, order picking, packing, and shipping.

§ Monitor and manage inventory levels to ensure accuracy and timely Identify areas for process improvement and implement strategies to increase efficiency and productivity.

§ Implement best practices for inventory management, order fulfillment, and quality control.

§ Ensure compliance with health and safety regulations, and implement safety measures to prevent accidents and injuries.

§ Conduct regular safety training and promote a culture of safety within the team.

§ Collaborate with customer service and sales teams to meet customer requirements and address any issues related to order fulfillment.

§ Generate and analyze key performance indicators (KPIs) to assess overall performance and make data-driven decisions.

§ Prepare reports on operational metrics, inventory levels, and order accuracy.

§ Coordinate with vendors and suppliers to ensure timely and accurate deliveries of goods.

§ Evaluate vendor performance and negotiate contracts as needed.

Requirements:

§ Bachelor's or Master's degree in Business Administration, or related field.

§ CLASS 3 License is preferred with a good track record

§ Possess a valid forklift license

§ Physically fit to carry heavy objects

§ Independent and able to take initiative

§ Good coordination and organization skills

§ Possesses good time management

§ Able to work well in a team

§ Experience in management may be advantageous.

§ Strong analytical, organizational, and creative thinking skills.

§ Excellent communication, interpersonal, and customer service skills.

§ Knowledge of data analysis and report writing.

§ The ability to understand and follow company policies and procedures.

§ Execute other ad-hoc duties as required by the management from time to time

§ The ability to work under pressure

§ Willing to work within opening hours (e.g Evenings, weekends & Public holidays)

**We regret to inform you that only shortlisted candidates will be notified.

We are hiring Quality Engineer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Support Validation Projects: Assist with qualification and validation activities, ensuring compliance with company procedures and regulations.
• Review and Approve Documents: Review and approve validation documents like protocols, reports, and procedures.
• Manage Discrepancies: Identify and address issues in validation protocols, ensuring corrective actions are documented.
• Act as Quality Representative: Participate in cross-functional projects as the Quality Systems and Validation representative.
• Provide Validation Expertise: Offer guidance on creating or updating validation documents, such as for analytical instruments and methods.
• Ensure Document Readiness: Ensure all qualification/validation documents are clear and inspection-ready.
• Support Ongoing Validation: Oversee the Master Validation Plan and support routine qualification activities.
• Collaborate Across Sites: Help standardize validation processes across multiple sites.
• Train and Coach: Develop training materials and provide support to team members and other departments.

Job Requirements

• Bachelor’s degree in Pharmaceutical Sciences, Life Sciences, Biology, Biotechnology, Chemistry, Chemical Engineering, Engineering, or related field.
• At least 2-3 years of experience in quality assurance, manufacturing operations, or validation in the pharmaceutical or biotechnology industry. Experience in equipment, process, cleaning, and computer systems validation is preferred.
• Strong understanding of FDA/EU cGMP requirements, including CFR 21 Part 11, and familiarity with PDA and ISPE GAMP guidelines.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

What will you do?

• Collaborates closely with all business and finance disciplines and all data offices globally
• Update monthly score ratings based on KPIs and indicators and design dashboards to drive the close of quality gaps in data for all domains
• Highlight non-performance KPIs and execute change management to close the gaps
• In charge of monitoring the governance and maintenance of golden rules and master data especially in those areas which have transitioned from adoption to run mode and highlight gaps
• Drive gap analysis and identify areas for improvements and suggest workarounds to continually improve the standard of our data and process governance and maintenance programs within the territory through automation and AI initiatives
• Operationalise Quality, Risk and Privacy Frameworks designed by Data Office
• Management of Data Mart and RDOs with close collaboration with Business Analytics Team
• Manage Data office KICS
• Maintain Data Office Sharepoint
• Any other projects assigned by the Data Officer

What qualifications will make you successful for this role?

• Minimum 7 years working experience preferably in a multi-national environment
• Degree in Finance, Marketing, Engineering, Computer Science, Data Analytics
• Experience in Finance
• Knowledge on Tableau, Python, Advanced Excel is required
• Ability to independently manage stakeholders and global on data quality gaps, issue resolutions and automation projects
• Informatica, Power Apps and VBA knowledge will be high valued
• Data savvy
• Strong business engagement acuity
• Knowledge of master data principles and best practices
• Understanding of how master data is used in downstream systems/processes
• Ability to demonstrate teamwork
• Strong communication skills and ability to work in a matrix environment
• Ability to identify gaps in data processes/workflows and drive transformation at territory
• Ability to understand business needs close the gap with Digital Team

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Quality Engineer you are tasked to ensuring the design transfer and manufacturing operation activities of medical devices produced meet the requirements of Alcon standards, 21 CFR Part 820, Part 11, ISO 13485, the Medical Device Regulation (MDR) and other applicable regulations and standards at Tuas.

In this role, a typical day will include:

• Provide operational support for product release to ensure it meets all quality and regulatory requirements when necessary
• Review and approve validation protocols and reports; ensure compliance with established procedures andsound validation methodology.
• Provide e-compliance oversight to site CSV activities.
• Provide quality oversight to activities related to calibration, preventive maintenance, spare part assessment and associated deviations.
• Support internal and external audits and is responsible for audit finding closure, as required. Work with cross-functional teams to resolve operational quality issues
• Trend, analyze and monitor key performance indicators, suggest improvements and escalate to supervisor/management as necessary Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.
• Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
• Performs any other duties as assigned by Supervisor according to business needs.

What You'll Bring to Alcon

• Bachelor/ Degree in Science, Life Science, Engineering or other appropriate education and
• experience in pharmaceutical and medical device industry
• 1-3 years of experience in Quality Assurance or Quality Control in a Pharmaceutical and
• Medical Device
• Have experience in validation activities.

Why Join Us:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Job Role

• Collaborate with business leaders to implement HR strategies that meet department goals.
• Manage all aspects of the employee lifecycle including recruitment, onboarding, contracts, performance management and offboarding.
• Ensure compliance with local labour laws and handle work pass applications and renewals.
• Advise employees on HR policies and procedures and employment related matters.
• Resolve employee relations issues and grievances professionally.
• Promote employee retention and cultivate a positive workplace culture.
• Support annual performance appraisals and contribute to HR projects and process improvements.
• Handle payroll processing, CPF submissions and statutory filings with accuracy and timeliness.

Requirements

• Diploma or Degree in Human Resource Management (HRM) or related field
• 3 to 5 years of experience in full spectrum HR functions
• Strong knowledge of Singapore Employment Laws
• Excellent communication, interpersonal, and organizational skills
• Proactive, detail-oriented and able to work independently and in a team
• Analytical mindset and experience with HRMS software (e.g. EPE, Access or Info-Tech)

We are looking for a qualified company secretary in an executive / senior executive position to work independently and creatively with clients in all areas of corporate secretarial work ranging from incorporation, preparing resolutions and amendments to company constitution, filing of annual returns, maintaining minutes’ books and statutory records, share allotments and transfers and other ad-hoc duties and assignments.

Requirements:

· At least 5 years of relevant corporate secretarial experience

· CSIS / ICSA qualified will be preferred

· Candidates with experience handling listed companies will be viewed favourably

· High work standards with strong attention to details

· Team player with proactive approach

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

95

As a member of the Facilities Management Team, your job scope includes the following:

• Assist the Facilities Manager in all aspect of operations and building maintenance
• Coordinate with the team on various facility matters and assist in various operations issues
• Assist to monitor the efficient operation of the building’s systems and equipment
• Convene and conduct joint inspections for unit take over and hand over to tenant
• Ensure proper documentation on all processes within a tenant fit out folders for official recording of all proceedings within the document controller’s record system
• Monitor site works quality and compliance with Tenancy Designer’s approved design and statutory authorities regulations
• Oversee the tenant’s fit-out program and conformance to Company’s requirement
• Able to spot problem areas
• Maintain policies and procedures for the building operations, maintenance, administration and management
• Prepares monthly management reports, building circulars and memoranda
• Responsible for contract monitoring
• Responsible for maintaining the property management system for Facilities department
• Supervise a team of Technicians

Requirements

• Diploma/ Degree in Engineering or Building Management
• Minimum 2 years of related experience in property management or commercial building administration
• Highly motivated, meticulous and willing to be cross-trained in various aspects of facilities
• Team player with good communication and organization skills
• Perform multiple tasks effectively

• Planning, allocate and executing cargo operations with supplier in a timely manner.
• Communicate with customers from other countries to avoid delay.
• Communicate effectively with the team members about the progression of the cargo matters.
• Follow up and manage the inventory by liaising externally to check inventory.
• Source the most profitable freight rate from forwarders & warehouses.
• Adhere to internal SOPs and contribute to implementing operational procedures.

Job Summary:

Actively support TOUCH’s Digital Transformation journey by working closely with external and internal stakeholders and vendors to maintain and support TOUCH’s systems that enable Digital Capability and transform TOUCH into a data-driven and client-centric organisation.

Principal Responsibilities and Duties:

• Collaborate with internal stakeholders and vendors to design, implement, maintain and support digital end-to-end processes spanning across TOUCH systems
• Work with internal and vendor teams to design, maintain and support TOUCH technology platform built on Dynamics 365 (D365) Customer Relationship Management (CRM) and Business Central (BC), support issues and problem management, and design solutions to meet business needs.
• Use technical knowledge and expertise to conduct functional impact assessments, analyse business processes and requirements
• Analyse cloud service providers release plans, propose recommendations and work with internal teams and vendors to carry out action plan
• Ensure all business and technical documentation are kept up to date
• Ensure internal and vendor teams address and solve issues and problems in a timely manner to meet defined Service Level Agreements (SLAs)
• Monitor and address key issues with application programming interfaces (APIs)
• Contribute as a member of a cross-functional, agile delivery team.

Essential Qualifications and Competencies:

• Degree in Computer Science, Information Technology or a related technical discipline with at least 5 years of relevant working experience
• At least 3 years of working experience in Customer Relationship Management, Enterprise Resource Planning and Reporting solutions
• Working experience with technology such as Microsoft 365, Dynamics 365, Azure, Power Platform, SQL Server Reporting Services (SRSS), Jet Report and APIs
• Knowledgeable and experienced in application development, vendor and agile project management
• Good communication skills
• Strong grasp of digital concepts, technology and business models is advantageous
• Strong problem-solving and analytical skills
• Hands-on with a can-do attitude
• Positive attitude and a team player
• Energised by innovation projects and technology adoption in social services.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

An Operations Executive is a professional who ensures that everything runs smoothly from one day to another. They maximize processes and procedures while meeting customer expectations in terms of cost-effectiveness.

An operations executive is a key part of a management team and to support operations manager to make important policy, planning, and strategy decisions.

To Support Operations of Salvaging of distressed vessels and cargos

To Oversee stuffing and unstuffing of containers

To Support a team of Technicians / logistics / cargo, utilizing available resource across operations, meeting planned performance and agreed service standards within budget and ensuring customers are provided with a high quality cost efficient service.

This includes planning, organizing, and supervising operations and service delivery to produce the desired outcome of a high-quality product or service that satisfies customer demands.

Assist HR with recruiting when necessary.

Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

JOB REQUIREMENTS:

Bachelor's degree Mandatory

Minimum 3-5 years of relevant Salvaging of distressed vessels and cargos experience

Excellent business acumen, motivated team player and action-oriented

excellent analytical, reporting, and presentation skills

Outstanding executive-level verbal and written communication skills

Passion for solving complex problems and building scalable processes

Comfort working in a high-growth, constantly changing environment

Experience in prioritization of deliverables and tasks, taking ownership, leading data-driven analyses, and influencing results

Experience in people management, including developing a team

Position Summary

To collaborate with team and key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. This role will help contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators.

JOB DESCRIPTION:

a)Support Marketing Strategies

i. Assist in the development and execution of comprehensive marketing strategies to achieve organizational objectives.

ii. Collaborate with cross-functional teams to ensure successful implementation of marketing campaigns.

b)Public Relations Support

i. Contribute to the implementation of public relations campaigns to enhance the company's or SDE brands or client’s image and reputation.

ii. Help craft engaging stories for our brands and campaigns, writing PR releases engaging with the media and organizing media events.

iii. Support in managing crisis communications effectively, if necessary.

c)Digital Marketing Execution

i. Implement digital marketing campaigns across various channels (social media, email, SEM, etc.).

ii. Monitor and report on the performance of digital marketing efforts, adjusting as needed.

iii. Stay informed about digital marketing trends and contribute to the application of best practices.

d)Content Execution

i. Contribute to the creation of compelling and relevant marketing content assets for both traditional and digital marketing channels.

ii. Assist in maintaining consistency in brand messaging across all communication platforms.

iii. Support in community management of social media channels.

e)Event Support

i. Assist in the planning and execution of events, conferences, and promotional activities to increase brand visibility.

ii. Coordinate logistics and provide support during events to ensure successful outcomes

f) Analytics and Reporting Assistance

i. Support in utilizing analytics tools to gather data and contribute to reports on the performance of marketing campaigns.

ii. Assist in making data-driven recommendations for continuous improvement.

g) Team Collaboration

i. Collaborate with the marketing team and other stakeholders to ensure coordinated efforts in achieving marketing goals

ii. Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

iii. Participate actively in team discussions and contribute ideas for improvement.

h) Operational Excellence Support

i. Help manage allocated budgets with clear trackable deliverables and performance measurements.

ii. Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

iii. Embrace additional duties assigned by management, displaying your adaptability and commitment to excellence.

i) Any other duties as and when reasonably assigned by the management.

REQUIREMENTS:

• Minimum 2 years of experience in digital marketing, with a strong grasp of website analyses, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and TikTok.

 Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

 Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

 Possess a keen eye for detail, ensuring meticulousness in all endeavours.

 Demonstrate maturity, resourcefulness, and the ability to think strategically.

 Showcase exceptional written and verbal communication skills, adept at conveying impactful messages.

JOB DESCRIPTION

• Preparation of full set of accounts for a portfolio of clients;
• Computation and submission of Corporate Tax returns;
• Preparation and submission of GST returns;
• Compilation of Financial Statements in accordance with SFRS and Companies’ Act

REQUIREMENTS

• Diploma or degree in accountancy or equivalent qualifications;
• Preferably have at least 1 year working experience in preparing full set of accounts;
• Prior working experience in an accounting/audit firm will be advantageous;
• Proficiency in accounting software will be advantageous;
• Possess working knowledge on accounting and tax concepts;
• Keep abreast with FRS standards, Tax and GST regulations;
• Good interpersonal skills and self-driven;
• Able to work independently and interdependently;
• Able to provide quality work within deadline;
• Possess a high attention to detail and professionalism.

Job Responsibilities:

In charge of all administrative and operational aspects of all FlexiMasters programmes at Nanyang Executive Education. This would include:

• Managing resources and budgeting.
• Managing and supervising event sites and delivering the promised outcomes.
• Developing framework and procedures for programme work plans.
• Data management and reports
• Establish and maintain event timelines and priorities.
• Managing client, participant, faculty and supplier relationships.
• Establish relationships and collaborate with relevant agencies to achieve the goal of the programme.
• Document programme outcomes and generate reports on programmes and activities.
• Provide IT solutions for better management and cost-effective measures to achieve operational efficiency.
• All other tasks related to programme management and general administration.

Requirements

• Some experience or familiarity in data management or use of data tools will be preferred.
• Proficiency in Microsoft Excel/ Microsoft Office (e.g. VLookup, Pivot Tables, Aggregation Worksheet Functions).
• Meticulous and detailed in work.
• Personable with positive attitude.
• Willing to adapt and learn new things.

Salary: up to $3600

Contract duration: 10 months to a year

Willing to work Saturdays when a need arises

Able to travel to Paya Lebar Learning Institute on some days, while the position is located in the West of Singapore.

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at leticia.liow@rmagroup.com.sg to take it forward. We regret to inform that only shortlisted candidates will be notified.

Recruitment Consultant

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1433182

About Innowave Tech

Innowave Tech is a leading AI solution provider in the semiconductor industry, specializing in developing cutting-edge technologies for innovation and efficiency. Our focus is on leveraging computer vision and large-scale data analytics to meet the complex needs of our clients.

Position Overview

To excel in this position, a comprehensive grasp of our technology and the value it delivers to our clients is essential. Success hinges on adeptly comprehending client requirements and offering tailored solutions that precisely address their needs.

Role & Responsibilities

• Explore and uncover new business prospects within both existing and potential client bases.
• Develop a comprehensive understanding of client needs, requirements, and pain points.
• Work collaboratively with internal Product and Solutions teams to devise and deliver value-added solutions that effectively address client requirements and pain points.
• Responsible for closing commercial deals with clients & business partners, ensuring the completion of all essential approvals and documentation.

Requirements

• Only Singaporean, Singapore PR, Malaysian, and local graduate bonded for local employment can apply due to MoM quota regulation.
• Min. 3 years of experience in B2B sales.
• At least a Diploma/Higher/Graduate Diploma in engineering or related to semiconductor industry.
• Proven track record in achieving sales targets.
• Excellent communication skills, being able to build relationships with internal stakeholders and external partners.
• Self-motivated and results oriented.
• IT, semiconductor and advanced manufacturing background are a huge plus.
• Proficient in spoken and written in English and Mandarin to liaise with colleagues in Singapore and China.

Screening Questions

1. Do you have 3 years of B2B sales experience?
2. Do you have a proven track record in achieving sales targets?
3. Do you have IT, semiconductor and advanced manufacturing background?

You will be required to perform the following tasks independently:

• Perform the full set of accounts up to the balance sheet within a given timeline
• Prepare and submit GST, claims, etc., in a timely and accurate manner
• Liaise with clients to clarify accounting queries
• Provide advisory to help clients better manage their accounts
• Prepare compilation reports and tax computation

Requirement:

• Candidate must possess at least a Degree in Finance/Accountancy, CA or equivalent.
• At least 3-5 years (s) of working experience in an accounting or audit firm is preferred. For those without relevant industry experience, you may be considered for an executive position.
• Good team player and interaction skills
• Able to start work in a short notice period

We offer a competitive remuneration package based on qualifications and experience. We regret that only short-listed candidates will be notified.

• Excellent opportunity to be part of a growing medical devices MNC.
• Regional exposure to Middle East and Asia Markets.

About Our Client

The organisation is a large multinational corporation that specialises in the production and distribution of medical devices. With a strong presence in the Life Sciences sector, the company has a vast international network globally.

Job Description

• Ensure adherence to regulatory standards and guidelines within the Life Sciences sector.
• Manage quality assurance processes to maintain product integrity.
• Develop, implement, and maintain RAQA procedures and systems.
• Collaborate with cross-functional teams to execute product strategies.
• Conduct internal audits and manage external audit processes.
• Coordinate with global teams to ensure alignment on RAQA processes and protocols.
• Lead training sessions on RAQA procedures for internal stakeholders.
• Stay abreast of industry regulations and trends to ensure ongoing compliance.

The Successful Applicant

A successful RAQA Specialist should have:

• A diploma or degree in a relevant field such as Life Sciences, Engineering, or similar.
• Proven experience in a similar RAQA role preferably within the medical devices or Life Sciences Technology sector.
• A comprehensive understanding of regulatory standards and quality assurance processes.
• Strong analytical, problem-solving, and organisational skills.
• Knowledge of medical device regulations will be a plus.

What's on Offer

• Extensive opportunities for career growth within the Life Sciences industry.
• The chance to be part of a global team in the Life Sciences sector.

Don't miss this chance to contribute to the Life Sciences industry as an RAQA Specialist. Apply now to embark on a rewarding career journey

Contact

Li Xuan Lim (Lic No: R22107137/ EA no: 18C9065)

Quote job ref

JN-122024-6607280

Phone number

+65 6643 9729

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Overall responsibility and accountability for the development and institutionalization of the quality, risk, and compliance (QRC) program of our APAC Work Dynamics business in close coordination with Workplace Management, Markets, and Regional Operations. Guarantees the continual compliance to quality and risk standards for product and service delivery, and enables and sustains processes to ensure reliability and consistency of QRC programs supporting operations. Responsible for implementing QRC and strategic operational goals to exceed customer expectations for product and service quality, cost and delivery, and supporting operational excellence for internal and external operations. Work closely with internal and external key stakeholders, providing expertise, coaching, and analysis of improvement opportunities and corrective actions. Responsible for all areas of the QRC audits within the region, and provides independent review and evaluation of compliance posture across internal operations and client service delivery as appropriate. Lead implementation of the global quality management and risk management systems within region, striving for best in class business practices to deliver to the customer’s expectations and manage teams and projects across the business. S/he will provide clear leadership and vision, inspire and motivate staff to achieve excellence. Monitor and report QRC Key Performance Indicators across all areas of the business, and applies appropriate analytical tools and models to trend and identify opportunities for improvement. Provides QRC subject matter expertise to create responses client RFPs for new / expanded services, and defines appropriate resource models for new client engagements. Participates on new client transition projects, and supports quality and risk management program implementations on new accounts.

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments

Job Responsibilities:

- Middle Office provides post-sales support to the Sales team and assists internal Operations teams especially Policy Administration and Claims team in interacting with Intermediaries and Client HR

- Maintain close working relationship with Sales/Policy Admin/Claims/Compliance/Customer Care Teams and external parties (Intermediaries/Client HR) to ensure seamless flow of relevant information and co-ordination

- Monitor service level achievements for selected clients

- Attend to escalations with ability to mitigate and resolve issues of concern in relation to needs of Client HR and Intermediaries.

- Assist in identifying, simplifying and streamlining processes for operation efficiency

- Perform ad-hoc duties assigned by supervisor

Job Requirements:

- Degree in any discipline

- At least 1 year of relevant experience in Employee Benefits Operations is preferred

- Knowledge of health insurance products would be an advantage

- Polite, tactful and service minded

- Good communication skills

- Able to work well independently and in teams

- Proficiency in Microsoft Office

We regret that only shortlisted candidates will be contacted.