1. Able to read and understand technical drawings.
2. Must able to do Mitutoyo CMM Programming and Operation.
3. Ensure incoming materials, in-process production and finished products meet by confirm specifications requirements; conducting visual and measurement tests.
4. Follow up corrective actions in production
5. Documents inspection results by completing reports and logs; inputting data into quality database.
6. Able to perform final inspection report for finished products and prepare relevant documents to customer.
7. Evaluate and analyze customers rejections, implement and feedback corrective action.

• At least 5 years' experience in Quality Control
• Basic Computer knowledge to prepare Quality Documents Report
• Able to speak, write and read simple English
• Able to work independently with minimum supervision

Territory: To do technical service for Infineon's clients.

Job Description:

1. Equipment Maintenance:

• Perform regular maintenance and calibration of equipment to ensure optimal functionality, particularly for Infineon project requirements.
• Develop and implement preventive maintenance schedules to minimize downtime.

2. Mechanical Troubleshooting:

• Diagnose and resolve mechanical issues promptly to prevent production delays in the Infineon project.
• Use technical manuals, schematics, and diagnostic tools to identify problems.

3. On-Duty Business:

• Serve as the primary point of contact for Infineon customers regarding quality issues.
• Ensure timely and effective communication with Infineon customers to address their concerns.
• Document and report on quality incidents, providing detailed analysis and solutions.
• Willing work in night shift

4. PLC Skills:

• Utilize PLC (Programmable Logic Controller) skills to program, troubleshoot, and maintain automated systems specific to Infineon project requirements.
• Ensure that PLC systems are functioning correctly and efficiently.
• Provide training and support to team members on PLC operations and best practices.

Qualifications:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Proven experience in equipment maintenance and mechanical troubleshooting.
• Strong knowledge of PLC programming and troubleshooting.
• Excellent problem-solving and analytical skills.
• Effective communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel to Infineon customer sites as needed.

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Work Location: Tuas Biomedical Park

Responsibilities:

Responsible for routine operation of QC lab, including but not limited to:

• Manage the routine operation of QC team to ensure the business delivery at the right quality, cost and speed.
• Management several sub-teams like product testing group, and microbial group
• Lead the team to comply with internal requirements in all aspects via end-to-end quality control system oversight
• Ensure all the activities in QC team performed with compliance of cGMP, data integrity and EHS requirement
• Provide support and technical directions for any technical/experiment work required during investigation and definition of corrective and preventive actions
• Oversight of the training, evaluation and management of the staff in QC lab. Coaching, developing and supporting them in reaching their full potential
• Responsible for the GMP audit from regulatory authorities and clients. Reply to audit reports and create CAPAs

Qualifications:

• Bachelor's degree or above in pharmacy, chemistry, biochemistry, analytical chemistry or other related disciplines
• Minimum 7 years of experience in biotech or biopharma industry
• A good understanding of the overall view of the drug development process
• A thorough understanding of the principles and management of cGMP compliance, and a strong quality mindset
• Comprehensive knowledge of FDA, EMA, NMPA, ICH, WHO technical guidelines, and USP, Eur.P, ChP pharmacopoeias
• Comprehensive knowledge of IND/IMPD, NDA, and ANDA filing

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Quality Assurance & Quality Control Engineer (QA/QC Engineer)

Requirements:

• Recognized Diploma/Degree in related field
• Experience in working with Contractors
• Relevant experience in Civil/Building, preferably with experience in façade installation works
• Good team player and adaptable to a dynamic environment

Responsibilities:-

• To lead the QA/QC team
• To provide training and coaching to the team members in façade related works.
• To assess each construction process and procedure. Provide feedback and continuous improvement whenevee necessary
• To ensure internal quality controls are in place and being maintained properly
• Work closely with other project personnel such as production and site management team to deliver high quality works
• Prepare monthly analysis and report to Management in regards to site and project activities

• Well Established Company
• Basic $5000 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm
• QMS | ISO 13485 | Medical Devices

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 2 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous
• Familiar with quality control tools

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Senior Manager, Regional Creative & Brand Assurance (CBA) plays a pivotal role in working together with the Partners, Business Unit Head, and CBA team to achieve the goals and objectives set by the Company. He/she will manage the creative strategy and direction across SEA and Greater China in his/her Business Unit, provide strong leadership support to the team, and continue to establish excellent relationships with our clients.

Main Responsibilities

Brand Assurance and Creative

• Lead and provide strategic direction the Business Unit’s CBA team across SEA and Greater China.
• Establish strong working relationships with licensee to facilitate Brand Assurance & Creative requests, issues, and needs.
• Oversee all aspects of BA & Creative jobs, and provide guidance/mentorship to team members
• Fulfill BA & Creative functions for Principals/IPs as per brand guidelines.
• Conduct research and development of branding/style guide/creative projects OR work on creative brief to design agency etc.

Brand Assurance/Licensee Management and Compliance (with regards to use of style guide & product development)

• Ensures high compliance achieve by licensees at each stage (concept, pre-prod to final).
• Ensures a timely communication flow of information from Principals to licensee and vice versa.
• Conduct BA workshops and technical assistance to licensees.
• Ensure that licensees optimize the use of each style guide/trend program.
• Work with sales and ensure that licensees optimize effort to develop/launch product per contract.

Product Development

• Possess sound knowledge of product development process, new technology, seasons, trends & colors.
• Arrange initial product development meetings with key licensees to discuss creative and innovative branding ideas/styling/applications where appropriate.

Creative Projects

• Support sales personnel with appropriate product/premium concept for pitching purpose.
• Supports licensees with product concepts or final artwork.
• Conceptualize impactful Advertising & Marketing materials to support product launch, marketing or retail promotions, store openings etc.

Others

• Manage and disseminate all creative materials.
• Materials include style guides, trend programs, other creative materials, etc.
• Maintenance & security of inventory, crosscheck controls & record keeping on dissemination of proprietary materials.
• Ensure style guide program management – communicate with licensees regarding new and/or discontinued materials.

Job Requirements

• A University Degree/Diploma, preferably design or arts.
• At least 8 years of relevant experience in licensing/advertising agency or related design field, with more than 3 years in a leadership position. Background and understanding of fashion/lifestyle categories and entertainment characters/brands preferred.
• Strong experience with graphics packages (Adobe Photoshop, Illustrator, InDesign, etc.).
• Knowledge of After Effect & 3D Program are advantages.
• Able to communicate/write fluently in English.
• Strong leadership capabilities, able to provide support and guidance to team across the region.
• Pro-active, independent, meticulous, and strong time management/organization skills.

Quality Assurance (QA)

• Working days: 5 / 6 days alternate
• Working Hours: 830am-530pm
• Salary: $2000 - $2400
• Working Location : Bedok

Job responsibilities

• Conduct detailed inspections of finished products to identify defects, non-conformities, and deviations from quality standards.
• Support quality in handling defective found during the production
• Collaborate with the quality control team to resolve material quality issues and determine disposition (accept, reject, or rework)
• Collaborate with the production, quality teams to identify root causes of defects and non-conformities
• Perform FA report, and propose process improvements.
• able to use calliper, OGP , Keyence, Drop gauge , micrometre, pin gauge
• able to interpret 2D drawings
• ⁠collect parts for 2 hourly to visual inspection
• ⁠key in data

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Quality Assurance & Quality Control Engineer (QA/QC Engineer)

Requirements:

• Recognized Diploma/Degree in related field
• Experience in working with Contractors
• Relevant experience in Civil/Building, preferably with experience in façade installation works
• Good team player and adaptable to a dynamic environment

Responsibilities:-

• To lead the QA/QC team
• To provide training and coaching to the team members in façade related works.
• To assess each construction process and procedure. Provide feedback and continuous improvement whenevee necessary
• To ensure internal quality controls are in place and being maintained properly
• Work closely with other project personnel such as production and site management team to deliver high quality works
• Prepare monthly analysis and report to Management in regards to site and project activities

Responsibilities:

• Performs all SQS work assignments in accordance with the standard work procedures, practices and specifications
• Review of Vendor Documents for Compliance to project requirements/ spectification and international standards
• Implements and adminsters the Quality Assurance Plan manifested by QA Supervisor for field and participates on a day to day basis in quality assurance activities.
• Review and approval of quality related specification, painting procedures, SAT and FAT procedures, NDT procedures, EIT related documents, pre com and commissioning documents
• Prepares and issue QAQC reports
• Organizes and perform audits and surveillance at a supplier's (or their sub suppliers) facility to verify compliance with qualification requirements
• Performs any other assigned duties and responsibilities

Job Requirements

• Bachelor's Degree in Naval Architecture / Marine and Offshore / Engineering or related engineering disciplines
• API 570. CWSIP 3.1 Certified Welding Inspector
• At least 3 years of relevant Quality Assurance working experience, preferably in the offshore and marine industry
• Good analytical and problem-solving skills
• Able to multi-task and able to work in a fast-paced environment
• Well conversant with codes & standards like ASME, API, ANSI, AWS, IACS, ABS, NR etc

Our Addresses and Working Hours:

(Admiralty Yard)

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Mon - Fri: 8am - 5:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Support day-to-day training administration for the Company. Interacts with all levels of staff in the Company with regards to in-house training, external training, on-the-job training and education.

Training Needs Analysis and Training Plan

• Compile the Training Needs for the year
• Analyze the training needs of staff and develop a total training plan yearly
• Educate or provide awareness training on Training Needs Analysis as required

Training Management and Communication

• Upkeep of all staff training records
• Conduct/Coordinate on training such as ISO9000, AS9100, ISO14000, OHSAS18001, Technical training, Soft Skills & etc.
• Assist in program design and development for in-house training
• Source, evaluate and engage external consultants for selected training programs
• Create training awareness & schedule through internal promotion, intranet & etc.
• Liaise with government institution for training grants or subsidies
• Review and recommend policies and procedures to increase the effectiveness and efficiency of the people development functions
• Control and monitor the total training budget for the company
• Set up an information system for the people development function to provide pertinent feedback to management

Training Evaluation

• Compile all training evaluation results after each training
• Provide monthly reports on training results, expenditure & etc.
• Develop and evaluate all four levels of training and ensure prompt feedback of information
• Provide half-yearly training report on the Total Training Plan and its effectiveness
• Comply with the ISO9001, AS9100, ISO4001 & OHSAS18001 Management system

Other Tasks

• Familiar with Quality Control Circle criteria and able to conduct and facilitate the teams.
• In charge of Staff Suggestion Scheme and ensure all employees to participate during Quality month
• Involve in GHG reduction activities
• Submit OHS & HSE data to HQ quarterly
• Other tasks assigned by superior.
• Ensure implementation of people development policies and procedures
• Timely compilation of Training Needs Analysis of the company yearly
• Implementation of training identified in the Total Training Plan
• The Company Education budget is appropriately used

Requirements:

• Degree in Business Administration with 2 years related experiences or Diploma in Training & Development with 4 –5 years training experience
• Possess good interpersonal skills
• Good oral & written communication skills
• Able to work as a team player
• Knowledge in People Developer Standard & it’s requirements
• Computer literate & proficient in MS Office
• Good understanding of Training Fund on all government statutory board requirements
• Stand up training experience is essential.

5 days work week

Bedok Area

Manufacturing Co.

Interested candidates, please forward a detailed resume and email to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking a talented Senior Design Quality Engineer (DQE) to lead quality initiatives for our thermal cooling solutions within the electronics and computing industry. The ideal candidate will be responsible for ensuring design and process quality while driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and collaborating across functions, we encourage you to apply.

Key Responsibilities:

• Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production processes.
• Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Strengthen internal quality control processes and improve overall capabilities, particularly in mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive initiatives aimed at maximizing operational efficiency.
• Lead corrective actions for customer-reported quality issues and communicate preventive solutions to relevant stakeholders.
• Streamline quality inspection planning by integrating automation and advanced technologies whenever possible.
• Promote effective communication and coordination with design, production, and other teams to ensure adherence to quality standards.
• Manage task assignments, performance, and development of the quality team, ensuring timely completion of deliverables.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related field.
• Minimum of 5-7 years of experience in quality engineering, particularly in manufacturing and design quality.
• Proven experience in mechanical processes, including metal stamping, forging, brazing, die casting, CNC machining, milling, and knowledge of tooling and the design/manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and standards.
• Six Sigma certification or equivalent is a plus.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).

We are hiring Contract Quality Engineer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Support Validation Projects: Assist with qualification and validation activities, ensuring compliance with company procedures and regulations.
• Review and Approve Documents: Review and approve validation documents like protocols, reports, and procedures.
• Manage Discrepancies: Identify and address issues in validation protocols, ensuring corrective actions are documented.
• Act as Quality Representative: Participate in cross-functional projects as the Quality Systems and Validation representative.
• Provide Validation Expertise: Offer guidance on creating or updating validation documents, such as for analytical instruments and methods.
• Ensure Document Readiness: Ensure all qualification/validation documents are clear and inspection-ready.
• Support Ongoing Validation: Oversee the Master Validation Plan and support routine qualification activities.
• Collaborate Across Sites: Help standardize validation processes across multiple sites.
• Train and Coach: Develop training materials and provide support to team members and other departments.

Job Requirements

• Bachelor’s degree in Pharmaceutical Sciences, Life Sciences, Biology, Biotechnology, Chemistry, Chemical Engineering, Engineering, or related field.
• At least 2-3 years of experience in quality assurance, manufacturing operations, or validation in the pharmaceutical or biotechnology industry. Experience in equipment, process, cleaning, and computer systems validation is preferred.
• Strong understanding of FDA/EU cGMP requirements, including CFR 21 Part 11, and familiarity with PDA and ISPE GAMP guidelines.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

We are hiring Quality Engineer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Support Validation Projects: Assist with qualification and validation activities, ensuring compliance with company procedures and regulations.
• Review and Approve Documents: Review and approve validation documents like protocols, reports, and procedures.
• Manage Discrepancies: Identify and address issues in validation protocols, ensuring corrective actions are documented.
• Act as Quality Representative: Participate in cross-functional projects as the Quality Systems and Validation representative.
• Provide Validation Expertise: Offer guidance on creating or updating validation documents, such as for analytical instruments and methods.
• Ensure Document Readiness: Ensure all qualification/validation documents are clear and inspection-ready.
• Support Ongoing Validation: Oversee the Master Validation Plan and support routine qualification activities.
• Collaborate Across Sites: Help standardize validation processes across multiple sites.
• Train and Coach: Develop training materials and provide support to team members and other departments.

Job Requirements

• Bachelor’s degree in Pharmaceutical Sciences, Life Sciences, Biology, Biotechnology, Chemistry, Chemical Engineering, Engineering, or related field.
• At least 2-3 years of experience in quality assurance, manufacturing operations, or validation in the pharmaceutical or biotechnology industry. Experience in equipment, process, cleaning, and computer systems validation is preferred.
• Strong understanding of FDA/EU cGMP requirements, including CFR 21 Part 11, and familiarity with PDA and ISPE GAMP guidelines.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Overview

The Job Holder will support in building improvement capabilities and culture in the NUHS Regional Health System Office (RHSO), including community partners such as GPs. The Job Holder will be involved in co-developing and conducting quality improvement training for RHSO staff and community partners, as well as facilitate and coach small to large scale improvement projects through the use of appropriate tools/methodologies.

Job Responsibilities

1. Deliver QI Training

• Develop training materials and resources (e.g. training guides and e-learning videos) on quality improvement
• Conduct and facilitate quality improvement training sessions/workshops for RHSO staff and partners
• Gather feedback on training sessions and use of appropriate improvement methodologies/tools
• Deliver training on lean management and human-centred tools to impart knowledge and skills to hospital staff.

1. Facilitation of improvement projects

• Facilitate and coach department/division and organisation-wide level improvement projects to improving quality and processes through the use of appropriate tools/methodologies
• Monitor the progress of improvement activities and guide teams to take appropriate actions
• Assist in interpreting data to measure the effectiveness of the improvement activities

1. Strategy & Culture Building

• Assist in development and implementation of Improvement framework and strategies
• Support initiatives or events that promote improvement and Innovation culture in RHSO
• Lead engagement with HODs to influence and identify areas of improvement in quality and safety

1. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration, Industrial Design

Prior healthcare sector experience is preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficient in quality improvement methodologies such as Lean, process/value-stream mapping, design thinking
• At least 1-2 years of experience in facilitating workshops and conducting trainings
• Confident in coaching and guiding fellow colleagues in Quality Improvement tools
• Certified Six Sigma Green/Black Belt will be an added advantage
• Able to engage stakeholders and work through doctors, nurses, allied health professionals, operations and administrative staff
• Able to work independently and as a team
• Ability to perform even under tight timelines
• Good analytical and organization skills
• Good writing and verbal communication skills
• Open to learning and trying new things. Able to grasp concepts easily and be able to think on the feet.
• Highly self-driven and self-motivated, positive attitude and perseverance to overcome obstacles

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking an experienced Senior Supplier Quality Engineer (SQE) to lead quality and process optimization efforts across our supplier network, with a strong focus on mechanical processes (e.g., metal stamping, forging, brazing, die casting, CNC machining, and milling). The successful candidate will work within the electronics and computing sectors, particularly focusing on thermal cooling solutions, ensuring that our suppliers meet rigorous quality standards and process reliability. You will collaborate closely with suppliers to enhance product quality, optimize processes, and drive continuous improvement.

Key Responsibilities:

• Develop and implement systems to monitor and assess supplier quality. Ensure that materials and components, particularly those related to mechanical processes (e.g., metalworking, tooling, fixture and jig design), comply with specified standards. Address and resolve any non-conformance issues.
• Work closely with suppliers to optimize their manufacturing processes, such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive improvements in process yield and consistency to ensure the high quality of materials and components.
• Lead the resolution of abnormal quality issues in collaboration with suppliers, focusing on root cause analysis and the implementation of corrective and preventive actions.
• Perform detailed audits to evaluate suppliers' quality management systems and process capabilities, particularly in mechanical and metalworking processes. Ensure adherence to relevant industry standards, and drive improvement actions based on audit findings.
• Work in partnership with suppliers to develop and enhance their quality processes and manufacturing practices. Ensure that their systems align with company standards, especially in the areas of tooling design and fixture/jig manufacturing.
• Collaborate with internal teams (design, production, procurement) to ensure clear communication of quality expectations and standards.
• Promote a culture of continuous improvement within the supplier network, focusing on enhancing quality management systems and manufacturing practices for metal-based components and mechanical parts.

Requirements:

• Bachelor’s degree in Engineering, Quality Assurance, or a related field.
• Minimum 5-7 years of relevant experience in supplier quality engineering or a similar role within the manufacturing or electronics industry.
• Proven experience with mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling.
• Strong understanding of supplier quality management systems and industry standards.
• In-depth knowledge of metalworking, tooling design, and the manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and negotiation skills.
• Experience with supplier audits, corrective actions, and continuous improvement processes.
• Six Sigma certification (or similar qualifications) is advantageous.
• Willingness to travel and based in China and Vietnam at least 10 months per year. (includes four round-trip tickets to Singapore annually, with separate living arrangements provided)

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking an experienced Senior Supplier Quality Engineer (SQE) to lead quality and process optimization efforts across our supplier network, with a strong focus on mechanical processes (e.g., metal stamping, forging, brazing, die casting, CNC machining, and milling). The successful candidate will work within the electronics and computing sectors, particularly focusing on thermal cooling solutions, ensuring that our suppliers meet rigorous quality standards and process reliability. You will collaborate closely with suppliers to enhance product quality, optimize processes, and drive continuous improvement.

Key Responsibilities:

• Develop and implement systems to monitor and assess supplier quality. Ensure that materials and components, particularly those related to mechanical processes (e.g., metalworking, tooling, fixture and jig design), comply with specified standards. Address and resolve any non-conformance issues.
• Work closely with suppliers to optimize their manufacturing processes, such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive improvements in process yield and consistency to ensure the high quality of materials and components.
• Lead the resolution of abnormal quality issues in collaboration with suppliers, focusing on root cause analysis and the implementation of corrective and preventive actions.
• Perform detailed audits to evaluate suppliers' quality management systems and process capabilities, particularly in mechanical and metalworking processes. Ensure adherence to relevant industry standards, and drive improvement actions based on audit findings.
• Work in partnership with suppliers to develop and enhance their quality processes and manufacturing practices. Ensure that their systems align with company standards, especially in the areas of tooling design and fixture/jig manufacturing.
• Collaborate with internal teams (design, production, procurement) to ensure clear communication of quality expectations and standards.
• Promote a culture of continuous improvement within the supplier network, focusing on enhancing quality management systems and manufacturing practices for metal-based components and mechanical parts.

Requirements:

• Bachelor’s degree in Engineering, Quality Assurance, or a related field.
• Minimum 5-7 years of relevant experience in supplier quality engineering or a similar role within the manufacturing or electronics industry.
• Proven experience with mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling.
• Strong understanding of supplier quality management systems and industry standards.
• In-depth knowledge of metalworking, tooling design, and the manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and negotiation skills.
• Experience with supplier audits, corrective actions, and continuous improvement processes.
• Six Sigma certification (or similar qualifications) is advantageous.
• Willingness to travel and based in China and Vietnam at least 10 months per year. (separate living arrangements provided, includes four round-trip tickets to Singapore annually)

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking a talented Senior Design Quality Engineer (DQE) to lead quality initiatives for our thermal cooling solutions within the electronics and computing industry. The ideal candidate will be responsible for ensuring design and process quality while driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and collaborating across functions, we encourage you to apply.

Key Responsibilities:

• Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production processes.
• Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Strengthen internal quality control processes and improve overall capabilities, particularly in mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive initiatives aimed at maximizing operational efficiency.
• Lead corrective actions for customer-reported quality issues and communicate preventive solutions to relevant stakeholders.
• Streamline quality inspection planning by integrating automation and advanced technologies whenever possible.
• Promote effective communication and coordination with design, production, and other teams to ensure adherence to quality standards.
• Manage task assignments, performance, and development of the quality team, ensuring timely completion of deliverables.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related field.
• Minimum of 5-7 years of experience in quality engineering, particularly in manufacturing and design quality.
• Proven experience in mechanical processes, including metal stamping, forging, brazing, die casting, CNC machining, milling, and knowledge of tooling and the design/manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and standards.
• Six Sigma certification or equivalent is a plus.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).

What will you do?

• Collaborates closely with all business and finance disciplines and all data offices globally
• Update monthly score ratings based on KPIs and indicators and design dashboards to drive the close of quality gaps in data for all domains
• Highlight non-performance KPIs and execute change management to close the gaps
• In charge of monitoring the governance and maintenance of golden rules and master data especially in those areas which have transitioned from adoption to run mode and highlight gaps
• Drive gap analysis and identify areas for improvements and suggest workarounds to continually improve the standard of our data and process governance and maintenance programs within the territory through automation and AI initiatives
• Operationalise Quality, Risk and Privacy Frameworks designed by Data Office
• Management of Data Mart and RDOs with close collaboration with Business Analytics Team
• Manage Data office KICS
• Maintain Data Office Sharepoint
• Any other projects assigned by the Data Officer

What qualifications will make you successful for this role?

• Minimum 7 years working experience preferably in a multi-national environment
• Degree in Finance, Marketing, Engineering, Computer Science, Data Analytics
• Experience in Finance
• Knowledge on Tableau, Python, Advanced Excel is required
• Ability to independently manage stakeholders and global on data quality gaps, issue resolutions and automation projects
• Informatica, Power Apps and VBA knowledge will be high valued
• Data savvy
• Strong business engagement acuity
• Knowledge of master data principles and best practices
• Understanding of how master data is used in downstream systems/processes
• Ability to demonstrate teamwork
• Strong communication skills and ability to work in a matrix environment
• Ability to identify gaps in data processes/workflows and drive transformation at territory
• Ability to understand business needs close the gap with Digital Team

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

• Excellent opportunity to be part of a growing medical devices MNC.
• Regional exposure to Middle East and Asia Markets.

About Our Client

The organisation is a large multinational corporation that specialises in the production and distribution of medical devices. With a strong presence in the Life Sciences sector, the company has a vast international network globally.

Job Description

• Ensure adherence to regulatory standards and guidelines within the Life Sciences sector.
• Manage quality assurance processes to maintain product integrity.
• Develop, implement, and maintain RAQA procedures and systems.
• Collaborate with cross-functional teams to execute product strategies.
• Conduct internal audits and manage external audit processes.
• Coordinate with global teams to ensure alignment on RAQA processes and protocols.
• Lead training sessions on RAQA procedures for internal stakeholders.
• Stay abreast of industry regulations and trends to ensure ongoing compliance.

The Successful Applicant

A successful RAQA Specialist should have:

• A diploma or degree in a relevant field such as Life Sciences, Engineering, or similar.
• Proven experience in a similar RAQA role preferably within the medical devices or Life Sciences Technology sector.
• A comprehensive understanding of regulatory standards and quality assurance processes.
• Strong analytical, problem-solving, and organisational skills.
• Knowledge of medical device regulations will be a plus.

What's on Offer

• Extensive opportunities for career growth within the Life Sciences industry.
• The chance to be part of a global team in the Life Sciences sector.

Don't miss this chance to contribute to the Life Sciences industry as an RAQA Specialist. Apply now to embark on a rewarding career journey

Contact

Li Xuan Lim (Lic No: R22107137/ EA no: 18C9065)

Quote job ref

JN-122024-6607280

Phone number

+65 6643 9729

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage?

Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

Video Infrastructure is one of the world's leading video platforms that provides media storage, delivery, transcoding, and streaming services. We are building the next generation video processing platform and the largest live streaming network, which provides excellent experiences for billions of users around the world. Popular video products of TikTok and its affiliates are all empowered by our cutting-edge cloud technologies. Working in this team, you will have the opportunity to tackle challenges of large-scale networks all over the world, while leveraging your expertise in coding, algorithms, complexity analysis, and large-scale system design.

Responsibilities

1. Track, analyse and conduct troubleshooting via online and offline channels. Come up with optimization strategies and tactics.

2. Actively participate in planning and building our Quality System (QS).

3. Communicate with users to identify needs and expectations. Collaborate with product management, R&D and service teams to meet customer requirements.

4. Ensure standardization of service quality by providing supporting data.

5. Take holistic approach to optimize established technical support mechanism as well as our QS.

Qualifications

Minimum Qualifications:

1. Bachelor’s degree in Computer Science or equivalent.

2. Able to work in fast-pace environment and embrace constant changes and challenges.

3. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.).

Preferred Qualifications:

1. Strong experience in troubleshooting with critical problem-solving skills.

2. Demonstrates strong interpersonal skills and communicate with all levels within the organization.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Overall responsibility and accountability for the development and institutionalization of the quality, risk, and compliance (QRC) program of our APAC Work Dynamics business in close coordination with Workplace Management, Markets, and Regional Operations. Guarantees the continual compliance to quality and risk standards for product and service delivery, and enables and sustains processes to ensure reliability and consistency of QRC programs supporting operations. Responsible for implementing QRC and strategic operational goals to exceed customer expectations for product and service quality, cost and delivery, and supporting operational excellence for internal and external operations. Work closely with internal and external key stakeholders, providing expertise, coaching, and analysis of improvement opportunities and corrective actions. Responsible for all areas of the QRC audits within the region, and provides independent review and evaluation of compliance posture across internal operations and client service delivery as appropriate. Lead implementation of the global quality management and risk management systems within region, striving for best in class business practices to deliver to the customer’s expectations and manage teams and projects across the business. S/he will provide clear leadership and vision, inspire and motivate staff to achieve excellence. Monitor and report QRC Key Performance Indicators across all areas of the business, and applies appropriate analytical tools and models to trend and identify opportunities for improvement. Provides QRC subject matter expertise to create responses client RFPs for new / expanded services, and defines appropriate resource models for new client engagements. Participates on new client transition projects, and supports quality and risk management program implementations on new accounts.

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments