• Assist the Sales Engineer / Sales Manager to achieve the annual sales target
• Assist the Sales Engineer / Sales Manager with the preparation of monthly sales reports
• Engage customers to secure orders and arrange for on time delivery
• Prepare quotations for customers using the ERP System and ensure accurate pricing of products
• Process sale orders, production orders, pick lists and purchase orders in the ERP system accurately and in a timely manner
• Monitor and plan product inventory levels, liaise with suppliers for timely supply/replenishment of inventory
• Work with suppliers to resolve any quality issue with their products or short delivery issues
• Liaise with Logistics personnel on stock and delivery issues
• Liaise with Production personnel on production and quality issues
• Monitor customers’ accounts receivables and pursue overdue balances owed by customers; follow up with customers to maintain timely collection of accounts receivables
• Assist with any other tasks assigned by the Sales Engineer / Sales Manager
• Perform ad hoc receptionist duties (including greeting visitors, transferring calls, taking and ensuring messages are passed to the appropriate staff member on a timely basis)
• Perform ad hoc administration duties

Requirements:

• Candidate must be willing to work in Tuas
• Knowledge in SAP is an added advantage

Job Highlights:

• 5 days work week (Monday to Friday)
• Regular Working Hour (8.45am - 6.00pm)
• Great learning opportunities
• Company provide Transport for pick-up and drop-off (Opposite Boon Lay MRT & Choa Chu Kang MRT)

We do not engage with recruitment agencies. All hiring is conducted directly by our company.

Job Description

• Providing secretarial, administrative, and personal support to MD.
• Conduct weekly diary meeting with the MD to discuss upcoming engagements, invitations, and other requests (e.g. meeting appointments, travel schedule, and travel arrangements).
• Schedule and manage meetings on behalf of MD, between him and his direct reports and the committees and group to which he is a member.
• Assist MD to follow up on tasks assigned to subordinates and managing MD’s appointment.
• Filter general information, queries, phone calls, and invitations to the MD by redirecting and taking forward such contacts as appropriate.
• Prepare correspondence on behalf of the MD, including the drafting of general replies.
• Prepare meeting minutes and follow up action plans after meeting as and when required.
• Maintain proper filing system for both electronic and hard copies filing.
• Prepare letters, memos for an announcement to staff and related parties.
• Support and assist in the planning of company activities.
• Assist on administrative duties of HR process (e.g. claiming of the levy, purchase of air-tickets, pass application, renew work passes).
• Maintain records and monitor company fleet vehicles, road tax renewal, etc.
• Provide administrative support to the department head for establishing the department structure and system, establishment of policies and procedures. Assist in the creation of necessary forms, documentation process presentations & systems where necessary.
• Other ad-hoc assignments as assigned.

Requirements

• Minimum Diploma qualification.
• At least 3 years of relevant experience.
• Proficient in MS Office (MS PowerPoint, MS Excel, MS Word).
• Strong interpersonal skills in a professional and responsive manner.
• Demonstrate ability to handle work professionally, independently, and efficiently.
• Possess effective organizational and follow-up skills, attention to detail.
• Experienced in office administration.
• Good inter-personality skills, grooming & communication.
• Ability to manage complex and highly confidential information with discretion and integrity.
• Immediate starters preferred.

Job Descrption

• To lead and direct the Human Resources (HR) department.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other ad-hoc duties.

Job Requirement

• Only Singaporeans may apply.
• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Job Responsibilities:

• Responsible for driving strong sales growth to achieve sales and profit targets in assigned territories, industries and channels
• Develop new distributors in assigned territories
• Build and maintain strong relationship with distributors, direct customers, purchasers and end users
• Provide sales & product trainings to distributors and end-users
• Work closely with key customers/distributors to plan, implement marketing strategies and promotional programs in line with company’s direction
• Recommend appropriate pricing strategies for all product lines.
• Gather and analyse market and competitors information

Job Requirements:

• Highly sales-focused individual who is extremely self-motivated and keen to make increasing sales and be rewarded for success
• Experience in export sales is a must. Experience in chemical product sales with regional sales function in South East Asia will be advantageous.Previous sales experience in marine, oil & gas, industrial sectors, distributor management would be advantageous
• Regional selling experience in South East Asia preferred
• Excellent selling, negotiation and relationship building skills
• You MUST believe that SALES is a NUMBERS game, and achieving targets is the primary objective
• All education backgrounds considered
• Willing to travel

Roles and Responsibilities:

• Handle full sets of accounts for more than 10 entities

• Prepare month-end journals, schedules and reconciliation of general ledger to support monthly ledger closing and reporting schedules

• Perform daily accounting operational duty such as review and posting of invoices, payments and receipts

• Prepare financial statements in accordance with accounting standards (IFRS, SRFS) & company policies

• Liaise with auditors, tax agents, company secretary, and other statutory bodies/authorities on internal and external audit matters, and all statutory and tax/GST tax requirement compliances

• GST preparation and ACAP review

• Prepare and respond to surveys when required

• Lead and manage a small team of executives in the Finance department

• Undertake any ad-hoc assignments as when required by the management team

Requirements:

• Diploma in Accounting or professional certificate or equivalent

• Work experience in local audit firms and listed companies preferred

• Good hands-on experience with accounting systems, preferably MS Navision/Dynamics NAV

• Full set of accounts experience and good understanding of IFRS, SFRS and Singapore tax regulations.

• Strong interpersonal and communication skills (both written and verbal)

• A team leader and team worker mind-set

• Work well in challenging, fast-paced and deadline-oriented environments

• Good proficiency in MS Excel (pivot, v-lookup)

• Good analytical skills with strong problem-solving skills

• Preferably able to start work immediately or within short notice

Roles & Responsibilities

- Responsible with day-to-day invoicing, receipts & payments

- Assist with document collection, preliminary assessment and compilation

- Overseeing credit risk assessments, and ensuring timely collection of outstanding payments

- Communicate with clients to secure payment for overdue invoices, escalating issues when necessary

- Work with legal or collections agencies for accounts that require further escalation

- Screen phone calls, inquiries, and requests, and handle them when appropriate. Act as the primary point of contact for clients regarding credit issues, payments, and collections

- Work closely with both Sales and Operation team

- Assist in tracking the progress of specific projects, including deadlines, deliverables, and meeting schedules

- Organise and manage files, both physical and electronic, ensuring all documents are easily accessible

- Support month-end and year-end closing procedures, ensuring that all financial data is accurate and up to date

- Maintain a high level of confidentiality with sensitive personal or professional information

**** APPLICATION TO BE SENT TO [email protected] ONLY ****

Job Description:

• Handle General Ledger, Monthly and Year End Closing
• Responsible for the preparation and maintenance of full set accounts
• Responsible for month/year end financial and management reports
• Prepare fixed assets schedules and bank reconciliation
• Handle intercompany transactions, reconciliation, and confirmation
• Review the work of Accounts Assistants to ensure the accuracy of daily sales revenue and expenses
• Prepare and submit of quarterly GST returns
• Liaise with auditor, tax agent and company secretary for statutory filings and relevant documetation
• Assisting any ad-hoc activities assigned in relation to the operation of the business
• Fully responsible for monthly AR and ensure customers’ payment on time
• Competent knowledge of Financial Reporting Standards and other finance/ statutory requirements
• Assist in the implementation of internal controls. i.e., Process and Compliances to group's requirements and policies
• Assist Inventory management, e.g.: Stock take, Monitoring and prepare monthly expiry stock report
• Do credit review for new customers and update their profile in system regularly
• Create payment advise in bank system
• Prepare and send E-Statement and collect payment
• Prepare and submit tax computation including GST
• Prepare audit schedules including drafting financial statements for year-end audit
• Assist in preparing budgets and financial forecast – Analyze data to operations team – Monitor daily cash flow
• Liaise with software consultant in relation to the system improvement / customization reports as required and involving in system troubleshoot

Qualifications:

• Bachelor's Degree in Accounting or a similar field of study
• Diploma in Accounting
• Experience with accounting system, Odoo is an advantage
• Advanced MS Office Skills with strong Excel proficiency

• Manage and process payroll for all workers on a timely basis, such as, computation of staff' salaries, allowances and deductions, processing of wages, statutory submissions, annual & ad hoc tax fillings, etc
• Manage claims from employees and with government authorities( Levy Waiver, etc)
• Supporting Employees and Management by driving, planning, coordinating and implementing effective HR guidelines, procedures and guidelines across the full spectrum of HR
• Analysis of Manpower resource allocation, visa quotas and emplyee satisfaction
• Manage work pass apllications, renewals & canncellations
• Manage the repatriation of work permit holders
• Putting together regular and ad hoc payroll and costing reports for management and employees
• Continuous improvement of HR systems and policies
• Ensuring training is implemented to ensure all necessary certificates and / or Licenses are obtained by the company under full compliance of regulations
• Maintaining employee record, employee payment details and health records, employee relation and communication

Position Requirements:

• At least 3 year(s) of working experience in the related field is required for this position.
• Strong understanding of MOM guidelines for labor law requirements for the construction industry in singapore
• Biligual in English and Chinese (in order to handle queries, questions and concerns from English and Mandarin speaking staffs in regards with the payroll, allowances and deductions, annual & ad hoc tax fillings and other hr related matters.)
• Proactive approach with outstanding problem solving skills
• Full-Time position(s) available.

To promote sales & marketing activities for heavy equipment product agencies of Komatsu & Bomag.

Key Responsibilities:

• To promote sales & rental of heavy equipment product agencies & to achieve sales target set.
• To establish customers base & networking.
• To co-ordinate after sales services.
• Sales reporting & administration.
• Engineering & or Marketing Business Diploma
• Minimum of 3 years and more of heavy equipment sales experience
• Car ownership is essential

Attractive benefits package

5 days work week

Role Overview
The Business Development Executive plays a critical role in driving the company's growth by identifying new business opportunities, managing client relationships, and supporting the Business Development Manager in achieving organizational goals.

Key Responsibilities

A) Opportunity Identification & Market Expansion

- Identify new business opportunities and support the company’s strategic goals.

- Monitor market trends to ensure the company remains competitive.

- Assist in the development of business plans and strategies to target specific market segments for business expansion.

B) Client & Relationship Management

-Establish & maintain relationships with new and existing clients.

-Act as the main point of contact for clients, addressing their inquiries, understanding their needs, and ensuring a high level of customer satisfaction.

- Assist the Business Development Manager in creating and executing strategies to develop long-term client relationships and strategic partnerships.

-Coordinate client feedback and align the company’s offerings with client expectations.

Skills & Qualifications

- Experience: Minimum of 2-4 years in sales or business development roles, preferably in process industrial sectors.

- Industry Knowledge: Familiarity with refineries, shutdown jobs, and process industries.

Sales & Negotiation Skills: Proven ability to generate leads, close sales, and negotiate contracts.

- Communication Skills: Strong interpersonal and communication skills, both written and verbal.

- Relationship Management: Experience in building and maintaining strong relationships with clients and business partners.

Other Requirements

Willingness travel Jurong Island for client meetings and attend industry events.

Responsibilities:

• Liaises with 3rd party representative logistics and shipping companies, maintaining close contact via remote inspection solutions, video conferencing, telephone calls by email and in person while deliveries are on route to prevent delays in shipments.
• Liaises with Procurement team members and Finance department after the issuance of PO to make proper arrangements with buyers for Letter of Credit opening, down payment issues and payment after delivery
• Tracks shipment, prepares tracking report for MRF’s, PO’s delivery and follows up with vendors on invoicing and warranty issues, completing delivery of material without any shortage.
• Works with vendors to resolve invoicing issues, inconsistencies in the Purchase Order information relating to quantity and quality of materials that cause delay in critical shipments.
• Notifies project management team in a timely manner if a critical delivery is going to be late to decide on resolution or to source for replacement and alternatives to manage delay in project timeline
• Consolidates Marine Cargo Insurance for shipment and submit Marine Cargo Insurance claims where necessary.
• Liaises with Authorities (MPA, Customs), as applicable to apply for licenses and permits relating to expediting.
• Organises meeting with vendor, Freight forwarder and internal stakeholders on breakbulk shipment arrangement.

Requirements:

• Diploma in Supply Chain or equivalent
• Has 2-3 years of experience in shipping management, freight or relevant experience
• Experience in SAP will be an added advantage
• Able to work in a fast paced environment
• Possesses strong interpersonal skills
• On-the-job training will be provided

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Boulevard Yard)
80 Tuas South Boulevard, Singapore 637051
(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

You will perform the day-to-day administrative work of all areas of HR operations including payroll and on-boarding activities, administering staff benefits, and any other HR initiatives or projects assigned from time to time.

Roles and Responsibilities:

• Handle payroll process from computation of trip earnings, preparation of payslip and monthly payroll summary report
• Manage and handle employee’s records in Info-Tech System
• Familiar with work pass regulations and processes (Eg: work pass application, renewal and cancellation)
• Preparation of employee contracts and onboarding documents
• Assist in the recruitment and selection process.
• Respond to employees’ questions about salaries & benefits
• Coordinate benefits administration in the areas of medical claims
• Any ad-hoc duties assigned

Requirements:

• Minimum Diploma in HR management / Business Administration or any other related field
• Proficient with local employment laws and regulations
• Proficient in MS Office applications (Microsoft Excel & Microsoft Word)
• Ability to multi-task in a fast-paced environment and work independently

Career Description:

An established professional institute is seeking dedicated and resourceful individuals to support the operations of the institute.

Personal Attributes

• Pleasant disposition
• Proficiency in English (written and spoken)
• Attention to details
• Commitment and dedication

Experience & Qualification

• Minimum GCE "O" with credit in English
• At least 3 years of relevant experience

Duties & Responsibilities

• Provide administration support on courses, membership, and programmes.
• Co-ordinate enrolment of courses and programmes.
• Handle all communications, including emails, phone calls, and mails.
• Liaise with internal and external stakeholders.

Interested candidates can email to [email protected].

Applications must include the following information:

1. Latest updated resume
2. Recent colour photo taken within 3 months
3. Year of Birth & Citizenship
4. Availability or Notice Period
5. Current Remuneration
6. Expected Remuneration

HIGHLIGHTS

• SGX Listed Company
• 5 day work week
• Learning opportunities
• Positive working environment
• Medical benefits
• Company transport provided

RESPONSIBILITIES

• Supports the organization through the implementation of HR programmes and activities.
• In charge of payroll processing, ensuring accuracy of payroll records in the HR system, and aligns with MOM guidelines, and internal policies and procedures.
• Submit tax clearance and IR8A .
• Work closely with HR & Admin Manager to review and revise HR policies, processes in line with company goals.
• Handle in recruitment activities including posting of job advertisement, screening of resumes, interview arrangements and selection.
• Responsible for work pass related matters; applications, renewals, cancellations, etc.
• Hande onboarding for new hires and offboarding for resigned employees.
• Responsible for the preparation of letter, including but not limited to Letter of Appointment, Confirmation, etc.
• Update and maintenance of employee Personal file and information in the HR System.
• Monitor and prepare appraisal form for confirmation, work pass expiration and renewal of the contract.
• Administer leave benefit and medical reimbursement.
• Facilitate and provide support for grant application, coordination, checking and submission to relevant government agencies across group of companies.
• Collaborate, plan and execute employee engagement events and Corporate Social Responsibility (CSR) events.
• Handle HR and Sustainability reporting.
• Any other ad hoc duties assigned.

REQUIREMENTS

• Minimum Diploma in HR or Business-related disciplines, or
• Minimum 3 years' related experience
• Meticulous and detail-oriented
• Exceptional analytical and problem-solving skills
• Adaptability skills.
• Excellent interpersonal skills.
• Honest, ethical, and dependable.
• Experienced in mediation and conflict resolution processes.
• Proficient in MS Office (Excel, Word, Powerpoint), especially Excel for reporting purpose.
• Knowledge with HRIS (Timesoft) will be an added advantage

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Primary Objective(s) of Position

• Inventory management to ensure stock holdings are kept to a minimum.
• To oversee and support the team to ensure that productivity and cost efficiency targets are achieved.

Duties & Responsibilities

• Perform regular cycle counts to ensure inventory accuracy and reconcile any discrepancies.
• Prepare and present inventory reports to management, advising trends and process improvements.
• Review non-moving inventory and make recommendations for resolution.
• Ensure that the team complies with company policies and procedures.
• Support and guide team members in processes when required.

Person Specifications

• A Diploma in Engineering or 2 years of relevant experience in the spare parts trade
• Proficient with Microsoft Office applications
• Meticulous, highly organized and a team player
• Possess good interpersonal, customer service and coordination skills
• Ability to converse coherently with customers through phone calls and emails

Core duties:

- Manage payroll calculations including bank bulk payroll upload, CPF submissions, FWL submissions, etc

- Manage leave records

- Assist to create and maintain personnel files and records

- Process medical reimbursements for staff (FWs and locals), etc

- Schedule and manage internal training such as new-hire orientation / on-boarding, on-job-training, supplier-product training courses, etc

- Apply for grants, subsidies and waivers

- Assist with the hiring processes such as posting of job ads, screening & interviews etc

- Manage FW applications & renewals

- Onboarding & offboarding processes

- Assist with any WSH incident reporting & insurance claims

- Assisting with mediation & resolution of staff-related complaints/issues

- Assisting with management of company staff events such as company D & D, CSR programs, etc

- Manage FW accommodations such as making dormitory arrangements & inspections, etc

- Assist with the ordering and distribution of company uniforms, safety boots, PPEs, personal tools, etc for staff

- Any other job scope or tasks to be appointed.

Requirements:

- Min. Diploma education

- Capable of performing physical job tasks in process of facilitating HR functions

- Knowledge of HR functions with some practical experience preferred

- At least of 1 year of HR experienced

Working day(s) & Timing:

Monday - Friday: 8:30am - 5:30am

Core duties:

- Manage payroll calculations including bank bulk payroll upload, CPF submissions, FWL submissions, etc

- Manage leave records

- Assist to create and maintain personnel files and records

- Process medical reimbursements for staff (FWs and locals), etc

- Schedule and manage internal training such as new-hire orientation / on-boarding, on-job-training, supplier-product training courses, etc

- Apply for grants, subsidies and waivers

- Assist with the hiring processes such as posting of job ads, screening & interviews etc

- Manage FW applications & renewals

- Onboarding & offboarding processes

- Assist with any WSH incident reporting & insurance claims

- Assisting with mediation & resolution of staff-related complaints/issues

- Assisting with management of company staff events such as company D & D, CSR programs, etc

- Manage FW accommodations such as making dormitory arrangements & inspections, etc

- Assist with the ordering and distribution of company uniforms, safety boots, PPEs, personal tools, etc for staff

- Any other job scope or tasks to be appointed.

Requirements:

- Min. Diploma education

- Capable of performing physical job tasks in process of facilitating HR functions

- Knowledge of HR functions with some practical experience preferred

- At least of 1 year of HR experienced

Working day(s) & Timing:

Monday - Friday: 8:30am - 5:30am

I. Job Responsibilities

1. Manage daily and routine department administration and operations at HQ.
2. Provide support to Joint Ventures(JVs) representatives stationed in China.
3. Aid in collection of financial reports, sort and analyse relevant financial matters.
4. Handle overseas travel matters for the team members, i.e. TR-form preparation/submission, visa application and trip claim.
5. Assist in drafting minutes of meeting/documents/letters in Chinese (and/or English).
6. Perform filing/archive/sorting of JV BOD and related official documents.
7. Make arrangements for personnel from other countries to visit China and vice versa.
8. Undertake any ad-hoc duties when necessary.

II. Job specifications / minimum qualifications

1. Diploma or degree holder in BA/HRM with at least 2 years’ relevant experience.
2. Proficient in Mandarin (good written and verbal communication skills) in order to communicate effectively with JV staff or outside parties on matters related to EnGro’s China business. Good English language skills will be an advantage.
3. Willing to learn and understand China/Chinese culture.
4. Able to multi-task or handle works under tight timeline.

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require

COMPANY DESCRIPTION

Established in 1948, YHI was listed on the Mainboard of the Singapore Exchange Securities Trading Limited (SGX-ST) on 3rd July 2003. YHI Group is a recognized distributor of high quality automotive and industrial products, and a familiar and trusted name in alloy wheels manufacturing as an Original Design Manufacturer (ODM).

Today, YHI's wide international presence can be seen in over 100 countries operating through its 33 subsidiaries and 3 associated companies located in Asia Pacific, North America and Europe. YHI distributes a diverse range of premium automotive products, which include tyres, alloy wheels, energy solutions, buggy & utilities vehicles and other industrial products to more than 5,000 customers globally. YHI currently has three alloy wheels manufacturing plants located in Suzhou in China, Taoyuan in Taiwan and Malacca in Malaysia.

In order to strengthen YHI distribution network, the Group will continuously sharpen its sales focus, as well as embark on strategic plans to promote and develop its portfolio of premium and proprietary brands in the global market where "The World is Our Market".

In line with YHI expansion plans, it is now seeking for individuals who share its core values and ethics and willing to grow together. Similarly, candidates will be promised a warm & caring environment and a platform to grow professionally.

RESPONSIBILITIES

• Oversees various aspects of the marketing function, including advertising, Public Relations, event management, liaison with agencies on concept development, creative production, and implementation.
• Manage and update content on the Company website, Facebook, and other social media platforms to ensure an effective digital presence.
• Support the planning, organization, and execution of events in alignment with approved marketing plans.
• Maintain and track inventory for marketing and promotional materials such as brochures and corporate gifts.
• Collaborate with sales and after-sales teams to identify challenges and opportunities, driving effective marketing strategies.

• Diploma or Degree in Business, Marketing, Multimedia or a related field.
• Proficiency in Adobe Photoshop, Adobe Illustrator, and Video Editor.
• Knowledge of marketing and analytical tools such as SEO, SEM, Google Analytics, and Google Ads.
• Open to candidates without prior experience but must possess a keen interest in the automotive industry.
• Possessing a Singapore Class 3/3A driving licence is a plus but not mandatory.

• Working Hours: 8.30am to 6.00pm (Mon Fri)
• Company transport pickup at Clementi MRT (One Way)
• Mobile phone reimbursement is provided

The Customer Service Executive is responsible and accountable for (but not limited to) the following:-

* Handling of all customer's (master/manager/owner or third party) invoicing process.

* Maintain system integrity regarding supply orders

* Financial responsibilities - Review and resolve customer/supplier invoice discrepancies

* Exercise responsibility for accurate and timely performance of all activities

* Assist in managing weekly order status reporting

* Provide administrative support for the Manager

* Fresh Graduates are welcome to apply

Summary

The Business Support Executive is responsible to provide high-quality customer support through processing orders to shipment and delivery of orders. The Executive is also responsible for managing external customers and factories, coordinating with internal colleagues. This role also involves answering calls or emails from customers, participating in meetings with the factories and Sales.

Responsibilities

• Attend to pre-sales enquiries on product availability, lead time and price.
• Initiate and follow up on new item creation/customer creation in the system.
• Customer PO and contract review, including but not limited to the price and cost analysis, contract clause, and credit.
• Ensure price and credit have been approved before entering the ERP system.
• PO operation based on the sales order demand, track with vendors not only the inter-company vendor but the 3rd party about the schedule to meet customer’s demand.
• Daily order tracking & updating to ensure project schedule is under control.
• The shipment arrangement includes getting items from vendor and schedule pickup from customer.
• Follow-up on payment and forwarder details with customers and the factory.
• Review LC draft, prepare and collate documents from various factories for LC presentation.
• Coordinate with related parties on product quality issues.
• Communicate and provide timely responses between customer, sales, operation and factory.
• Generate and update sales order backlog reports to the sales & customer for update.
• Weekly & monthly sales & order forecast collection and summary.
• Support request from management e on reports from management’s request.
• Support manager to monitor the execution process of commercial contracts to conform to the company compliance & policy.
• Any other tasks assigned by manager.

Requirements

• Minimum Diploma or equivalent with experience in Customer Service support for at least 3 years.
• Work experience in import/export business, order fulfilment and management or purchasing function is desired.
• Responsible and reliable with integrity, highly adaptable and a great sense of teamwork.
• Willingness to learn new skills and open to development, willing to work extra hours if required.
• Proficient in Microsoft Office & ERP systems, analytical and sensitive to numbers.
• Good interpersonal and communication skills.
• Strong sense of urgency and self-motivation.
• Customer-focused, clear thinker and team player.

Responsibilities:

• Source, coordinate & execute the development of new products and concepts.
• Provide support to various functions to get the necessary information to support the Product Development process and requirement.
• Be highly Involved in product testing and methodology setup
• Responsible for product performance analysis and product documentation; Product Specs, Process Control Plan, etc
• Keep track on product development activities within the scope and account for the product development status.
• Liaise with test laboratory on testing of products
• Build relationships with various stakeholders and provide necessary support to other functions.
• Liaise with suppliers on new product requirement when there is new product development assigned
• Attend overseas trade fairs when required.
• Provide support to department’s activities

Requirements:

• Good computer skills, especially in MS Office
• Meticulous and organized personality
• Good attitude and willingness to learn
• Good team player
• Able to start immediately is preferred.

The job scope includes:

• Support laboratory operations by maintaining cleanliness, organization, and functionality of laboratory equipment and workspaces.
• Assist in conducting experiments, tests, and analyses under the supervision of laboratory staff.
• Procure laboratory supplies, equipment, and materials in accordance with project requirements and budgetary guidelines.
• Coordinate with vendors and suppliers to obtain competitive pricing and ensure timely delivery of procurement orders.
• Maintain accurate records of inventory levels, procurement transactions, and supplier information
• Assist in the development and implementation of procurement strategies to optimize cost-effectiveness and efficiency.
• Collaborate with laboratory personnel and project teams to identify procurement needs and recommend suitable products or solutions.
• Monitor and track the usage of laboratory consumables to prevent stockouts and minimize wastage.

Safety:

• Support the daily operation of all safety and security matters in the lab.
• Adhering to safety protocols and guidelines while handling hazardous materials and operating laboratory equipment.
• Provide expert advice to all staff on all workplace safety and health issues
• Develop and implement effective safety guidelines and standard operating procedures
• Conduct thorough inspections for all work premises assigned and execute all required follow-ups
• Conduct investigations for all accidents and incidents
• Facilitate the application of licenses and liaise with the relevant authorities for license/permit issues relating to safety, such as NEA,SCDF.
• Responsible for the emergency preparedness programme including local chemical spill response team
• Provide training, expertise and support in the safety management of lab equipment, consumables and operations of the labs
• Perform routine checks and inspection of assigned laboratories and office to maintain good housekeeping, enforce safety regulations and create safety awareness
• Conduct regular housekeeping and checking of safety equipment of the assigned laboratories and office to ensure compliance to safety regulations.
• Follow up on non-compliant safety inspection findings and ensure the corrective actions are rectified.

Security

• Plan and coordinate all lab security matters.
• Ensure high level of security for the smooth operations of lab.
• Ensure lab’s access is secured and house rules are followed.
• Ensure only authorized persons have accessed to the designated areas.

Assist in other laboratory-related tasks and projects as assigned by supervisors or management

COMPETENCIES AND QUALIFICATION REQUIREMENTS:

• Candidate must possess at least a Secondary School/Professional Certificate/NITEC, Diploma, Advanced/Higher/Graduate Diploma/Degree, any field.
• Fresh graduates or 1 year(s) of working experience in the related field
• Good communication skills and able to communicate with internal department well.
• Be driven, responsible, organized, independent and able to handle stress well.
• Able to learn fast, high attention to detail, and able to multi-task
• Able to work under pressure and minimum supervision.
• Able to start immediately or at short notice is a plus.
• Possess positive working attitude, punctual, initiative and able to work productively under minimal supervision.