Job description

Non-Destructive Testing (NDT) technicians examine structures, vehicles, and products for flaws and structural weaknesses using non-destructive testing techniques. They conduct material tests, interpret the results, and generate reports on their findings.

Requirements

Bachelor's degree in mechanical engineering, structural engineering, or a similar field.

Relevant NDT certification.

10+ years' experience as an NDT technician.

Advanced knowledge of NDT technologies including ultrasound, infrared, and radiographic.

Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too.

EY Assurance group is one of the most trusted, respected and influential business unit in the industry. As part of our team, you will provide our clients including companies, investors and regulators a peace of mind by using your skills and experience to them confidence in the validity of financial statements and business-critical information or processes. Groups (or, as we call them, sub-service lines) within Assurance include External Audit, Climate Change and Sustainability Services, Financial Accounting Advisory Services and Fraud Investigation & Dispute Services.

Join our External Audit team and you will help our clients meet their reporting requirements by providing an objective and independent examination of their financial statements. In addition, you will conduct timely and constructive discussions with the management on accounting and reporting matters and provide a robust and clear perspective to audit committees.

The opportunity

You will experience professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Your key responsibilities

· Support the planning, execution and delivery of assurance engagements.

· Clearly and accurately document the execution of specific audit procedures as defined by the engagement objectives, audit client's engagement history, and planned audit approach.

· Recognize potential audit issues or unusual relationships from basic analysis of the financial statements and communicate them to the assurance team.

Skills and attributes for success

· Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.

· Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views

· Demonstrate professionalism and competence in the audit client's environment.

· Strong written and verbal communication skills

· Good project management skills

· Integrity within a professional environment

To qualify for the role you must have

· A degree in Accountancy/ Business related.

· Min 1 year's relevant work experience in the audit field

Ideally, you’ll also have

· Prior working experience in global professional services organization or mid-tier firms will be highly advantageous

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too.

EY Assurance group is one of the most trusted, respected and influential business unit in the industry. As part of our team, you will provide our clients including companies, investors and regulators a peace of mind by using your skills and experience to them confidence in the validity of financial statements and business-critical information or processes. Groups (or, as we call them, sub-service lines) within Assurance include External Audit, Climate Change and Sustainability Services, Financial Accounting Advisory Services and Fraud Investigation & Dispute Services.

Join our External Audit team and you will help our clients meet their reporting requirements by providing an objective and independent examination of their financial statements. In addition, you will conduct timely and constructive discussions with the management on accounting and reporting matters and provide a robust and clear perspective to audit committees.

The opportunity

You will experience professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Your key responsibilities

· Support the planning, execution and delivery of assurance engagements.

· Clearly and accurately document the execution of specific audit procedures as defined by the engagement objectives, audit client's engagement history, and planned audit approach.

· Recognize potential audit issues or unusual relationships from basic analysis of the financial statements and communicate them to the assurance team.

Skills and attributes for success

· Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.

· Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views

· Demonstrate professionalism and competence in the audit client's environment.

· Strong written and verbal communication skills

· Good project management skills

· Integrity within a professional environment

To qualify for the role you must have

· A degree in Accountancy/ Business related.

· Min 3 year's relevant work experience in the audit field

Ideally, you’ll also have

· Prior working experience in global professional services organization or mid-tier firms will be highly advantageous

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

About the Job:

The Security Assurance, Alerting and Cyber Incident Specialist is responsible for undertaking security assurance activities (people, process and technology), managing security incidents, advising on security controls and associated risks as a results of Technology change activities, and ensuring effective risk mitigation. This role involves creating comprehensive security reports, developing and implementing change governance processes, and reviewing security alerts leading the subsequent response to security incidents, including remediation actions. The role will work cross-functionally with internal teams and external suppliers to safeguard Caldic's infrastructure, protect sensitive data, and ensure compliance with regulatory requirements.

What you will do:

1. Security Assurance, Reporting, and Remediation

· Conduct regular security assurance assessments to evaluate and document the effectiveness of security controls, primarily within region, but also globally.

· Identify and prioritize security risks, work with control owners to develop and agree remediation plans, and track progress toward resolution.

· Prepare detailed reports for internal stakeholders on security vulnerabilities, risks, and mitigation efforts, including metrics and KPIs.

· Collaborate with cross-functional teams to implement security policies, standards, and procedures aligned with industry best practices and regulatory requirements.

· Conduct follow-up reviews to validate the effectiveness of remediation actions and ensure continued compliance.

2. Security Alerting and Incident Management

· Working with our external SOC provider and internal teams to lead the response to security alerts and incidents, including containment, eradication, recovery, and post-incident analysis within region and globally, where required.

· Develop, implement, and update incident response plans, playbooks, and procedures.

· Investigate security incidents to identify root causes, assess the impact, and develop corrective actions to prevent recurrence.

· Coordinate security incident response activities with internal and external stakeholders, ensuring timely communication and resolution.

· Conduct post-incident reviews and lessons-learned sessions to enhance incident response capabilities.

3. Change Management

· Work with Technology teams to assess potential security risks associated with proposed changes, and provide recommendations for mitigation, to ensure secure and controlled implementation

· Ensure that all changes to the Technology environment are recorded, tested, and authorised according to change management policies.

· Conduct post-change reviews to evaluate the impact of changes on the security posture and identify any additional actions required.

What you will need:

Education and Experience

· Minimum of 3 years’ experience in security assurance, security incident management, and security change assurance

· Bachelor’s degree in Computer Science, Information Security or related field or Professional certifications such as CISSP, CISM, or similar

Skills & Competencies

· Strong understanding of security assurance controls, risk assessment, and compliance standards.

· Experience with change management and ITIL practices.

· Proficiency in security incident management and root cause analysis.

· Strong written and verbal communication skills with the ability to present security issues to non-technical stakeholders.

· Ability to work well under pressure and manage multiple security incidents simultaneously.

· Analytical with a strong attention to detail.

· Methodical in approach, particularly with regards to Incident Management

Desirable Skills/Competencies

· Worked within a global and maturing organisation and;

· With outsourced service providers

· Experience working with ITIL processes

Additional Requirements

· Willingness to be on-call for security incidents and work extended hours as needed.

· Ad-hoc Global Travel may be required once a year.

About Connell Caldic

Connell Caldic is part of Caldic, a growing global provider of added-value distribution solutions for the life and material sciences, active across 43 countries in Europe, Latin America, North America, and Asia-Pacific.

Because we care, we touch the lives of hundreds of thousands of people every day. We inspire innovative and sustainable distribution solutions for the food, pharma, personal care, and industrial product formulation markets of the world. Our specialty ingredients and chemicals solutions, carefully sourced and customized to specifications whenever required, are backed by outstanding research & development, customer service, and technical & regulatory support, ensuring that they meet precisely determined needs at every stage of the value chain.

To learn more about Connell Caldic and our complete solutions offerings, visit www.caldic.com.

Caldic recognizes its talented and diverse workforce as a key competitive advantage. Our business
success is a reflection of the quality and skill of our people. Caldic is committed to seeking out and
retaining top talent to ensure top business growth and performance. We want to ensure that we are
actively listening to our employees at every level of the organization and creating an inclusive workplace culture that recognizes and values all backgrounds, voices, roles and contributions.

To all recruitment agencies: Connell Caldic practices direct hiring and does not accept agency resumes. Please do not forward resumes to our jobs alias, Connell Caldic employees or any other organization location. Connell Caldic is not responsible for any fees related to unsolicited resumes**

OVERALL PURPOSE OF THE ROLE:

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

• Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

ESSENTIAL:

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams.

DESIRABLE:

· Class 1 CoC (Deck or Engine)

· Good analytical and problem-solving skills

· Recognised academic or professional qualification in relevant field

· Willingness to travel

Existing relationships and good contacts with relevant industry stakeholders

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

• Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

ESSENTIAL:

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams.

DESIRABLE:

· Class 1 CoC (Deck or Engine)

· Good analytical and problem-solving skills

· Recognised academic or professional qualification in relevant field

· Willingness to travel

Existing relationships and good contacts with relevant industry stakeholders

Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Quality Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Quality Director

Responsibilities:

• You will be part of the site Management Team
• Manage entire site Quality system which includes Medical system
• Responsible for all product quality issues, including managing internal and external communication on product qualities.
• Identifies on-going quality issues and makes recommendations to improve current processes
• Interfaces with customers, suppliers, engineering and operational groups on quality related issues
• Responsible to lead 5S & 6 sigma initiatives for the Region
• Provides training in statistical concepts and techniques
• Establish, review & approve quality control methods and procedures
• Plays a key role to provide guidance to site with respect to maintaining quality excellence

Requirements:

• Degree in Mechanical or Electronic / Electrical Engineering or Quality Management with minimum 10 years relevant experience in Quality &/or Management capacity preferably in EMS environment & prior experience in handling FDA audit is preferred
• Excellent knowledge & implementation experience in Six Sigma
• Formal training in ISO Lead Auditor is a definite advantage
• Familiar with ISO-13485 & TL (Telecommunication ) system
• Strong skills in facilitation, analysis & problem solving
• Experience in analyzing of various processes barriers and using TPM methodology to drive improvements and inspection to support operations
• Candidates with Black Belt or Master Black Belt in Lean / Six Sigma will have added advantage
• Ability to work independently with excellent interpersonal relations and deep passion for driving product quality are essential

• MNC
• Industry Leader
• Permanent Position
• Knowledge in ISO 22000 / FSSC22000, or any other GFSI recognized certification
• Knowledge in ready-to-eat, cooked chilled / freeze production food safety requirements

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as QA Manager.

RESPONSIBILITIES:

• Be the main person in charge in maintaining the Management System (FSMS and HSE).
• Manage and report actions for products under quality on-hold or other issues to the Management including major issues which could affect business performance.
• Lead and ensure the QA team perform their roles and responsibilities as defined in their job description.
• Ensure all products received, stored, process, packed and distributed in compliance with SOPs
• Key contact person for operational staff, customers and suppliers on Quality matters.
• Overseeing and Handling of customer complaints/feedback and Goods Return.
• Ensure process monitoring - GWP/Pest Control/Hygiene/Safety in the company compound.
• Ensure compliance of CCP / OPRP and food safety requirements of manufacturing kitchens.
• Involving in regulatory, statutory and customer’s audits and assist in follow-up corrective/preventive actions.
• Manage Document Control.
• Relationship management on QA or compliance matters, supporting our Sales, Operation & Logistic team.
• Handle licensing and certification application and renewal with authorities and certification bodies.
• Any other ad hoc duty as assigned by the Management.

REQUIREMENTS:

• Diploma or Bachelor Degree in Food Science or relevant disciplines
• Minimum 5 years of relevant working experience, with supervisory/people management experience
• Knowledge in ISO 22000 / FSSC22000, or any other GFSI recognized certification
• Knowledge in Halal, ASC & MSC, ISO45001 and BizSafe certification
• Comfortable with communicating with internal stakeholders and external parties (Eg, SFA officer, auditors, customers, vendors, etc).
• Technically oriented and able to deal with meat product
• Knowledge in ready-to-eat, cooked chilled / freeze production food safety requirements
• Knowledge in product labelling requirements
• Proficient in MS Office applications

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

About the Job

The Quality Department plays a very important role in Cyrus in maintaining the quality management system and driving quality improvements to deliver high quality products for our customers. You will be working closely with the Assistant Quality Manager on Quality Management System (QMS) and suppliers’ management.

Your key responsibilities are as follows:

- Maintain updated and accurate documents and records on ISO 9001, 14001 and 13485 system (includes Quality Manual, Procedures, Work Instructions, Forms, etc.) to ensure system compliance and ready for Management Review.

- Plan and conduct internal and external audits to ensure readiness of all sections for third party certification body, management review and customer audits.

- Coordinate with internal stakeholders to participate in customer or supplier audits for compliance

- Review audit findings and develop action plans to drive continuous improvements.

- Generate and review quality reports on suppliers’ performance and work with suppliers to address non-conforming materials, and drive for continuous improvement.

- Issue and follow up on Supplier Corrective Action Request (SCAR) to suppliers, monitor and review SCAR effectiveness for timely closure.

- Support the qualification of new suppliers to maintain a healthy pipeline of qualified suppliers to meet Cyrus production requirements.

- Maintain and conduct regular review of calibration and preventive maintenance for equipment.

- Responsible for quality issues arising from production and customer feedback, and collaborate with the production team to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation.

- Responsible for timely closure of Corrective and Preventive Actions (CAPA), non-conformance investigation report and customer complaints and, publish reports on quality performance.

- Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness.

- Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements.

Your areas of knowledge and expertise that matter most for this role:

· Diploma in quality management / Engineering / Manufacturing or related field

· Minimum 3 to 5 years of relevant working experience in handling audits and ISO documentation in manufacturing industries.

· Knowledge in Supplier Management

· Knowledge of quality Management Standards such as ISO 9001, 14001, 13485 and ISO 22301.

· Knowledge in Potential Failure Mode Effect Analysis (PFMEA), Control Plans .and Gage Repeatability & Reproducibility (GR&R)

· Familiar with 8D and 5W problem solving methodology.

· Good communication and presentation skills

· Organized and detail oriented.

· Positive attitude with ability to multi task.

· Independent, takes initiatives and able to work with minimum supervision.

· Good team player with good initiatives and ability to work independently.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Assurance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Assurance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

The Company

Our client is a leading financial services assurance & advisory team that collaborates to build trust and solve important problems. Work with top-tier clients in the Asset & Wealth Management and Insurance sector, leveraging your expertise in statutory audits and advisory services. This is an excellent opportunity to enhance your skills in a dynamic, technology-driven environment.

The Role

You shall participate in a wide range of statutory audit assignments for top blue chip clients in the Asset & Wealth Management and Insurance space. You are expected to contribute to advisory engagements, including accounting for complex arrangements, internal control reviews, financial due diligence and transaction support.

Your Profile

• Bachelor’s degree in any discipline; professional certifications are a plus.
• At least 2-3 years of relevant audit experience with an international public accounting firm.
• Strong expertise in statutory and regulatory audits for Asset & Wealth Management or Insurance clients.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team.

About the Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

The Security Assurance Team is researching offensive and defensive technology and skills to continuously improve the company's fundamental security, data security, and business security levels. We strive to minimize the impact of 0-day vulnerabilities and incidents. Our team provides a range of security services, including SDLC, vulnerability management, extreme critical risks discovery, supply chain security, network defense, red teaming, underground market crackdown, threat detection, emergency response, threat intelligence, and information security investigation.

Responsibilities

- Responsible for analysis, investigation and traceability of underground/blackmarket industry cases.

- Perform real-time analysis and trending of security log data from various security devices and systems, leveraging on in-depth analysis of understand industry exploitation chains and knowledge of most underground sources in non-China areas.

- Respond to user incident reports and evaluates the type and severity of security events.

- Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules

- Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.

- Constantly keep up with the latest attacks in the underground industry, identify business logic risks and independently conduct traceability or investigation.

- In-depth understanding of various business risks such as eCommerce/Payment/Advertisment business with the ability to lead discovery, data analysis, investigation, evidence collection, traceability analysis and communication with business teams.

Minimum Qualifications

- More than 3 years of security or anti-fraud work experience with high learning ability.

- Familiar with the various attack methods of the underground industry, experience in penetration testing and data analysis is preferred.

- Good data analysis skills and observation, able to accurately describe and identify attack patterns, and understand key points from large datasets.

- Good communication and coordination skills, strong analytical skills, process management skills, experience in cross-team cooperation, strong execution.

Preferred Requirements

- Automatic data gathering and analysis tools development and scripting skills are preferred.

- Reversing engineering is preferred.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About the Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

The Security Assurance Team is researching offensive and defensive technology and skills to continuously improve the company's fundamental security, data security, and business security levels. We strive to minimize the impact of 0-day vulnerabilities and incidents. Our team provides a range of security services, including SDLC, vulnerability management, extreme critical risks discovery, supply chain security, network defense, red teaming, underground market crackdown, threat detection, emergency response, threat intelligence, and information security investigation.

Job Responsibilities

- Propose, plan, and execute Red Team Operations to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards based on realistic threats to the organization.

- Maintain a deep understanding of ByteDance Enterprise Products, how they work, and how they could be attacked or abused.

- Conducts security exercises that emulate real-world threats, TTPs that are most relevant to our organization.

- Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

- Certify infrastructure components, systems and applications that meet security standards.

- Write detailed reports covering the goals and outcomes of Red Team operations, including significant observations and recommendations.

- Collaborate across multiple defense/product teams to propose enhancements and improve current security offerings.

Minimum Qualifications

- Background in Computer Science, Computer Engineering, Information Systems or other STEM disciplines.

Strong knowledge in some of these various disciplines: red team operations, infrastructure security, MITRE, TTPs.

- An adversarial mindset to emulate a real-world attacker.

- Excellent and professional communication skills (written and verbal) with an ability to articulate complex topics in a clear and concise manner.

Preferred Requirements

- Red Team Experience in an enterprise environment.

- CTF players, live competitions and hacking events experience.

- CVEs (excluding vulnerabilities such as XSS, CSRF in random CMS) are preferred.

- BugBounty experience with reputable statistics in HackerOne, BugCrowd etc.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Scope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Review and approve deviations according to the site procedures
• Handle product complaints.
• Ensure complaints are investigated thoroughly with CAPAs effective to prevent recurrence.
• Coordinate with cross-functional team to prepare Annual Product Reviews, discuss trends and atypical observations and recommend improvement actions.
• Conduct internal and external audits
• Maintain inspection readiness and support inspections from regulatory agencies and customers.
• Actively participate in GMP walk downs to ensure site operation and facility maintained in inspection ready state.
• Support the maintenance of validated stated of GMP systems and processes.
• Facilitate and prepare regulatory submissions and attend to regulatory queries in a timely manner

Requirements

• A Bachelor Degree in Science / Chemical Engineering or equivalent with relevant pharmaceutical experience.
• Minimum 1-3 relevant years of experience in QA/QC and GMP Compliance
• Familiar with manufacturing operations applications; six sigma and lean principles and process improvement tools.
• Thorough knowledge of GMP compliance regulations, ICH Q7a Guidelines, Good Documentation Practices and other applicable regulations.
• Proven track record of continuous improvement in quality operations or manufacturing.

All qualified applicants, please send in your resume to:
[email protected]

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

· Maintain and upkeep AS 9100 and ISO 45001 requirements and procedures

· Conduct Internal Quality/ Process Audit and attend to external audit needs.

· Manage/ Perform and fulfil customer quality requirements includes document and reports submission.

· Manage First Article requirements which includes CMM programming.

· Quality Methodology – Training Material or past Stimulated Results will be used.

· Prepare and submission of Quality KPI.

· other duties assigned by the superior

Job Requirements:

· Min Diploma in Mechanical or equivalent

· Able to work independently.

· Knowledge in AS9100

· Good knowledge in Engineering Drawing Interpretation and GDT.

· Experience in CMM operations will be advantage added.

We are looking for a Quality Control Assistant to support the Quality Assurance Executive in maintaining the highest standard of product quality and safety.

Job Description:

• Responsible for FSMS (GMP, HACCP, ISO 22000, HALAL) monitoring
• Consistent monitoring of quality and specification of product during processing
• Perform inspection for incoming material and outgoing finished product
• Recording and maintaining data for QC information
• Collect samples for product testing
• Report to the department lead on nonconforming products or processes detected

Requirement:

• Physically fit to work in cold room environments with the ability to stand and walk for extended periods.
• WSQ Food Safety Course Level 1 and/or Level 3 certification preferred, familiarity with food/seafood handling and processing is a plus.
• Meticulous with strong organizational and communication skills.
• Strong communication, organizational skills, and ability to walk and stand in a fast-paced cold working environment.
• Proficient in English and Mandarin to interact with Mandarin/English-speaking stakeholders.
• Willing to take up ad-hoc duties assigned by the company.
• Knowledge of SAP will be advantageous.

Job Highlights

• Job Types: Permanent/Contract
• Working Hours: Mon to Fri 7.45 am to 4.45 pm, alternate Sat
• Great learning development opportunities.
• Work-life balance and positive/friendly working environment.

Job Description:

• Conduct DFM for parts manufacturing
• Perform FPA (First Part Approval) for mechanical parts
• Review parts manufacturability and parts design before tooling fabrication
• Generate FPA report, update status and results and share with internal staff and suppliers
• Identify CTF dimensions to be included in Incoming Inspection
• Prepare of Incoming Inspection instructions for parts that require inspection
• Investigate production fallouts due to part quality, collect data and study for root cause and countermeasure
• Work with supplier on improvement of parts quality activities
• Perform periodic factory audits on vendor capabilities, facilities, processes and prepare audit reports

Job Requirements:

• Candidate must possess at least Bachelor's Degree in Electrical Engineering or equivalent
• Preferably have 1 year of working experience but candidate with no working experience is welcome to apply too
• Knowledge in stamping, Plastics Moulding & Machining processes
• Self-motivated and able to meet deadlines
• Proficiency in Mandarin in order to liaise with China suppliers
• Willing to perform overtime when required

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24124

What will you do?

We are seeking a highly skilled and motivated Senior Software Quality Assurance Engineer to join our dynamic tech team.

• In this role, you will be instrumental in ensuring the quality and reliability of our platform, working closely with cross-functional teams to implement robust testing strategies and drive continuous improvement in our development processes.

Test Strategy and Planning:

• Develop and implement comprehensive QA strategies that cover all aspects of the software development lifecycle.
• Design, maintain, and execute test plans, test cases, and test scripts for both manual and automated testing.

Automation and Tooling:

• Lead the development of automated testing frameworks using Cypress/Playwright for end-to-end testing.
• Implement performance and load testing using tools like Gatling, K6, and Autocannon to ensure platform scalability.

Quality Assurance:

• Conduct contract testing with Pact.js to validate interactions between microservices.
• Perform thorough regression testing when bugs are resolved and new features are implemented.
• Collaborate with developers to ensure code quality and adherence to best practices.
• Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking or delays.

Cross-Functional Collaboration:

• Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software.
• Participate in agile ceremonies, providing QA insights and contributing to sprint planning.
• Collaborate with other QEs and team members to prepare the weekly deployment and lead the deployment activities.

Issue Resolution and Reporting:

• Identify, document, and track software defects using industry-standard tools.
• Conduct root cause analysis for critical issues and implement corrective actions.
• Provide regular reports on QA activities, test results, and quality metrics.

Mentorship and Leadership:

• Mentor junior QA engineers, fostering a culture of quality and continuous improvement.
• Stay updated with emerging QA technologies and methodologies, introducing relevant innovations to the team.

What are we looking for?

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis).
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills